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Jubilant

This job posting is for a Senior Product Analyst position at Jubilant FoodWorks Ltd., India's leading food service company and master franchisee for Domino's Pizza and Dunkin' Donuts in South Asia. The position involves tracking key performance indicators, analyzing customer data and journeys, generating and validating hypotheses, and sharing actionable insights with product teams. Responsibilities include implementing analytics tracking, performing data analysis, identifying opportunities for improvement, and reporting insights. Qualifications sought include experience in product analytics, implementing Google Analytics and Firebase, and writing SQL queries.

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NeeleshGupta
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68 views

Jubilant

This job posting is for a Senior Product Analyst position at Jubilant FoodWorks Ltd., India's leading food service company and master franchisee for Domino's Pizza and Dunkin' Donuts in South Asia. The position involves tracking key performance indicators, analyzing customer data and journeys, generating and validating hypotheses, and sharing actionable insights with product teams. Responsibilities include implementing analytics tracking, performing data analysis, identifying opportunities for improvement, and reporting insights. Qualifications sought include experience in product analytics, implementing Google Analytics and Firebase, and writing SQL queries.

Uploaded by

NeeleshGupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Description

1. JOB DETAILS:

Position Title: Senior Product Analyst

Reports to: Group Product Manager

Department: Digital

Division: Product Analytics

2. ABOUT JUBILANT FOODWORKS:

Jubilant FoodWorks Ltd. – India’s leading food service Company is the master franchisee for Domino’s Pizza and
Dunkin’ Donuts in South Asia – India, Sri Lanka, Bangladesh and Nepal. With close to 1350 Restaurants, a proven
model and a differentiated brand proposition, Domino’s Pizza is the leader in the food services category in India.
Jubilant also runs a successful franchise of Domino’s Pizza in Sri Lanka through a fully owned subsidiary. In addition,
Jubilant has recently announced entry & setting up of Domino’s Pizza in Bangladesh. Beyond these, JFL remains open
to exploring opportunities for Domino’s in other International markets in consultation with Domino’s International.
Jubilant FoodWorks Ltd. is the only QSR business with a fantastic performance history and with presence in more than
270 cities across India.

2. JOB CONTEXT AND KEY ACCOUNTABILITIES:

Jubilant FoodWorks is amidst transformation & expansion which will fuel the next level of growth and this creates both
challenges and opportunities. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a
vision towards becoming a 2000+ Restaurant with Multi Business, Multi Product, Multi Country Operations.

As a Senior Product Analyst, you will be a part of the Digital Product organization that is building the next generation
of best-in-class digital experiences for JFL in India and its South Asia markets.

What will be your key responsibilities?

As a member of the Product Analytics team and the larger Product organization, you will be responsible for tracking
KPIs, analysing data on consumer journeys and funnels, & sharing actionable insights for the Product teams with
regards to the digital customer behaviour and business outcomes on JFL’s digital assets.

Specific day to day responsibilities will include but will not be limited to:

1. Identify and Track Product KPIs


a. Identify Product KPIs for defined feature / funnel / experience on the Mobile, Desktop and partner
platforms.
b. Integrate the tracking of the KPI & associated metrics into the development module. Own the end-to-end
Implementation & User-Acceptance-Testing of Google Analytics across Android & iOS Apps, Mobile &
Desktop websites.
c. Track each KPI obsessively on a daily basis.
d. Troubleshoot and debug existing analytics implementation.
e. Partner with key stakeholders and cross-functional teams to implement and track analytics initiatives
across teams; Serve as the point of contact for analytics / tracking requests.

2. Hypothesis generation & validation


a. Generate hypothesis basis data analysis that is associated with the defined features / experiences.
b. Identify experiments, research studies and A/B experiments to validate / reject hypothesis.
Understand A/B and multivariate testing to be able to implement A/B testing experiments across digital
assets.
c. Derive insights from the hypothesis validation / rejection exercises and share with relevant cross-
functional teams.
3. Lead the reporting of actionable insights
a. Be on top of all user feedback coming through multiple channels, market trends and macro-environment
on a regular basis for defined features / experiences.
b. Assess every step of defined product funnels & identify opportunity to improve conversion across funnels
to build great consumer journeys.
c. Perform structured / adhoc analysis to capture consumer clickstream behavior across all assets.
d. Crisply and impactfully report on KPIs highlighting insights and pro-actively identify issues / improvement
areas for the customer experience and business outcomes. Build reports & automated dashboards to
share insights with a myriad of stakeholders.

What will you need to succeed in this role?

 Excellent problem solving and analytical skills - ability to develop hypotheses, understand and interpret data within
the context of the product / business - solve problems and distil data into actionable recommendations.

 Strong number crunching and quantitative skills. Intellectual and analytical curiosity – initiative to dig into the
why, what & how.

 Advanced knowledge of MS Excel and PowerPoint. Ability to write complex SQL queries to pull data from SQL
databases.

 Expertise in business analytics tools & statistical programming languages. Working knowledge of R or Python to
pull data and automate reports.

 Strong communication skills with the ability to confidently work with cross-functional teams across the
organization and to present information to all levels of the organization.

 Inherent interest in the FoodTech, eCommerce and in the consumer Internet & mobile space.

 Most importantly, an extremely positive “Can Do” attitude which continuously drives you to take initiative and
demonstrate a high degree of self-motivation.

 Strong team player and leadership skills.

3. COMMUNICATIONS & WORKING RELATIONSHIPS:


Internal:
 Multiple Departments
External:
 3rd Party Agencies

4. QUALIFICATIONS, EXPERIENCE, & SKILLS:

 Qualification:

Bachelors or Masters degree in preferably any of the following:


Computer Engineering, Computer Science, Statistics, Mathematics, Data Engineering

 Experience:
Previous experience of 3 - 5 years working in an Internet company in a product analytics role. At least 2 years of
experience of implementing and working with Google Analytics & Firebase for Apps, Mobile & Desktop Web.

Strong understanding of building and interpreting product funnels in mobile products / apps in a consumer internet
setup.

 Experience in writing complex SQL queries to pull data from SQL databases.

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