Partner file 2 Unit3_ 2D Student A: Look at these activities. Pretend you're doing these things: brush your eat asandwich play the guitar listen to music welcome a hair visitor ‘Try to guess what your partner is doing. Take turns asking and answering questions. ‘Think of other activities to show your partner. Are you Partner file 3 Unit4 2D Student A: Ask your partner about things he/she has in his/her office. Ask about: books ooffee money —papercips pens plants printer paper tea Do you have any books in your office? Look at the pictures below of things you have and don’t have in your office. Answer your partner's questions. mi ane in 6. ss E ns 6, an OY a serait a (92 | PoePartner file 4 Unit5 2E Student A: You have Dr. Little's agenda for next week, but some of the information is missing. Ask Student B for the missing information and answer your partner's questions. Use these verbs: fly have leave stay (2x) A: Where is Dr Little flying to 0 B: Hes Monday = 10 awarrive London = two nights in. Sn (ovhat time?) lunch with Marion Smith = Sint take tain to Liverpool (which?) Hotel = Vomartive Manila Partner file 5 Unit6 1C ‘Student A: Prepare a conversation with your partner. Then read it to the class. = You work as a reservations clerk at the __- You have no double rooms for that night. Plaza Hotel. Offer two single rooms. ~ A-customer has a reservation fora double _- The special price for the two rooms is $150, room for three nights, May 21-24. = You can confirm the reservation by email. ~The customer calls to ask if itis possible to stay one extra night, A: The Plaza Hotel. How can I help you? B: Hello. My name is... Ihave a reservation for | Partow tts | 93,4 Partner file 6 Unit6 4D ‘Student A: 1. Describe this picture to your partner. Partner file 7 Unit9 3C ‘Student A: Look at the information below. Student B will ask you some questions. goland Malaysia is located near Johor Bahru. It opened in September 2012. It is special because it was the first Legoland theme park in Asia. A British company built it, and it US$230 million. It has over 40 rides, shows, and attractions. There is a very big store t sells Lego products such as toys, books, and DVDs. Legoland Malaysia has about 1.5 million sitors a year. Now ask Student B questions and fill in the missing information, Hong Kong Disneyland is located on. (where?). The park opened to visitors when?). It's special because (why?) who?) own the theme park. Hong Kong Disneyland has (how many?) visitors a year. You can isit (what?) there. A day ticket costs (how much?)Irregular verbs give grow have hear hit hurt drove ate fel fot found few got gave went grow had heard hit hurt one driven eaten fallen fett found got/gotten given gone grown, had hit burt make meet put ead ride run say sell send sit sleep speak stand take tell throw understand wake write made met read rode ran said sold sent sat slept spoke stood taught told thought threw understood woke wrote sold sent sat slept spoken taken taught thought thrown understood woken written Irregular verbs | 95 /Unit 1 Track (1 Mr. Akimoto: Excuse me. Are you Robert ‘Tomlin? ‘Mr, Tomlin: Yes, that's right, Mr, Akimoto: Good moming, Mr. Tomlin. I'm Hiroshi Akimoto from Gamez. Weloome to Osaka. Mr. Tomlin: Thank you. Nice to meet you, Mr, Akimoto, This is my colleague Christine Klein, Ms. Klein: Nico to meet you Mr. Akimoto. Mr. Akimoto: ice to meet you, too, Ms, Klein, Can I help you with your bags? Ms.Klein: That's very kind. Mr. Akimoto: How was your fight? Mr Tomlin: It was pretty long, but it was fine. Mr. Akimoto: 80 let's go. My car's outside. ‘Track (2) 1 A: Excuse me. Ate you Ms. Lee? B: Yes, that's right, You must be Mx. Tang. ‘Az Yos, Tam, I'm sorry to Keep you waiting B: That's allright 2. A: Are you going to Indonesia on business? Yes, 1am, And you? No, I'm going on vacation. Lucky yout eee Track (31 B; s this your frst trip to Indonesia? A: Yes, Tusually spend my vacations in Europe. And you? ‘This is my second time Do you like it there? Oh, yes. The people are friendly, and the food is good. wee ‘A: What sort of things do they eat there? : B: A lot of fruit and fish, Do you like that. and of food? A: Yos, Ido. And does everyone speak English? B: Well, not everyone. But it isn't difficult to find somebody who does. Track (21 1 A: Woll.it was nice to talk to you B: Yes, Ihope we can meet again sometime. ‘A: That would be great. 1'l call you next time I'm in town, B: Fine, 2. A: Wonld you excuse me? Thave to go ‘What time does your plane leave? At six. So I really have to hurry. ‘No problem, Shall eall you a taxi? Boe track (51 1. Would passengers for fight number MH 537 to Bangkok please go to Gate E18? 2. Flight $0 261 to Singapore leaves from Gato A39. Flight UA 9679 to Chicago is now boarding at Gate B30. 4 All Nippon Airways flight NH 489 to Jakarta leaves from Gate DS. 5 Would passongers for light LH 3379 to London please go to Gate G8? 6 Flight TX 1789 to Istanbul is now boarding at Gate C12. Track (61 Phone eall 1 ‘A: Hollo, tis is Robert Tomlin. Could 1 speak to Mr. Akimoto, pleaso? B: I'm sorry, he's not in the office at the moment. Can I take a message? ‘A; Yos, Tell him I'm in Osaka, and he can reach me at the Hilton at 06-6347-7111.Phono call 2 ‘A: Hello, This is Christine Klein. Could speak to Ms, Chen, please? B: I'm sotzy, she's not here at the moment, Can Ttalte a message? A: Yes, Please tell her that I have some ‘now information. She can call me in London at 0044 871 527 864 Phone call 3 ‘A: Good moming. This is the Palace Hete!, ‘Bangkok. Miti Arak speaking. Could I speak to Ms, Otaka? B: I'm afraid she's on vacation today. But she'll be back tomorrow. Can Itake a message? ‘A: Yes, Could you tell her the room is ‘booked? If she has any questions, she ‘can call me at 02-2712-6543. Phone call 4 Hi. This is Cintya Dewi. Could I speak to Yoshio Tani, please? Sorry, Cintya, Yoshio's not in today. But I ‘can take a message. ‘A: Thanks. Tell him my fax is OK again, and he can send me the documents. The number is 0062 2993 8876, ‘Track (71 ‘My mother was born in France, my father in Spain, and they met on vacation in Mexico. 1 ‘was born in Great Britain, but we also lived in the United States and Canada because ‘my father worked there Tove traveling, especially to Asia. Ihave been to Japan, Thailand, and South Korea. 1 ‘would Like to go to China, too. But my next vacation will be in South America, Brazil and Peru. ‘The only place that doesn't interest me ‘much is Antarctica, I think it would be too cold! Unit 2 ‘Track (OY Robert Tomlin, product manager at Digital Design in London, England am glad that [ have my own office. My office is very small, but there's a desk, a chair, and a file cabinet in it. [ike my one person office. It's quiet here. In an open. plan office there's always a lot of noise. You can hear everything when your colleagues are on the phone. And i's often hectic because people walk about. And you can often waste a lot of time because colleagues ‘want to chat. In my own office, [can keep the window open all day if I want. Thave ‘more freedom in a one-person office. Lin Yao Chen, IT data scientist at GameZ in Osaka, Japan “work in an open-plan office, and I really like it. There are ten colleagues in my office, and it’s so easy to communicate. Ioan soe very quiekty if someone is not in the office Idon't want to be alone in a small room, where there are only four walls to look at, and there's na one to talk to. [like to have my colleagues around me, and it's no roblom for me if it's a bit noisy and hectic. An open-plan office is also much cheaper {or the company because each person only needs a small place. Track (91 Interview 1 Interviewer: So Cintya. You are @ web designer, and you work for ‘company in Jakarta, Tell us about your typical day. What time do you get up in the morning? Gintya: always get up at seven o'dlock, and I leave for work. at eight. There's a lot of traffic at that time of the day, and it takes me about an hour and a half to get to the office. Interviewer: What's the first thing you usually do when you get to ‘work? I make eottee and then turn con the computer. Interviewer: Whore do you have lunch? cintya: Cintya:——Tusuelly have lunch at my desk. Interviewer: How often do you travol on business? cintya: [never travel on business. Interviewer: What do you do at night? Gintya: [have two little children. My ‘mother takes care of them esc [a7Interviewer: Interview 2 Interviewer: Mike: Imterviowor: Mike: Interviewer: Mike: Interviewer: Mike: Interviewer: Mike: Interviewer: Interview 3 Interviewer: Kitty: Interviewer during the day, so Tike to spend time with them at night. ‘Thanks for the interview, cinta Mike, [know you are a sales ‘manager for Southeast Asia. ‘Tell us about your typical day. Wohat time do you get up in the morning? Woll, [don’t often need more than six hours of steep, 60 I'm usually up by six-thirty and at my desk by seven-thirty. What's the first ching you usually do when you get to ‘work? First Ihave a meeting with my team. Then I check my email ‘There're always some I have to answer quickly. ‘Where do you usually have Tuneh? always have lunch in the ‘company cafeteria. How often do you travel on business? travel a lot. often visit different sales offices in Southoast Asia ‘What do you do in the evenings? Well, loften have to stay in the office lato. In the evenings ‘there are often conference calls with the main office in the US, Thanks for talking with mo, Mike. Kitty Wang, you work for a fashion company in Shanghai ‘Tell us about your typical day. What time do you get up in the moming? Tusually get up at seven: thirty. Falways start work at What is the first thing you usually do when you get to work? check in with my colleagues, ‘then I go to my computer to check my ema Where do you eat lunch? Kitty: Tusually eat lunch with my colleagues in a eaf6 nea the office, "There’s a mice café just fround the comer. Interviewer: How often do you travel on Dusiness? Kitty: About three times a yea. Talways goto the fashion shows in Pats, Milan, and London Interviewer: What do you doin the evenings? Kitty: Nota lot. 'm usually to uted Interviewer: Thanks, Xity ‘Track (701 1A Thopeople are waiting fora twain. ‘The people are at a busy airport. ‘There are a lot of people in the shopping mall. ‘Alot of people are boarding a plane. > 9 ae ‘The people are exchanging business cards, ‘The people are celebrating, ‘The people are meeting and greeting, ‘The people look very unhappy. vow Track (01 Example: When is your next holiday? A In May, B Last week © On Bali, 1 Can Thelp you with your bags? A Yes, itis. B That's right. © That's very kind. 2 How are you? ‘A Fine thanks. B How do you do? I'm your new colleague. 3 Do you know when the plane leaves? A She's leaving now. B At8:05, as far as Tknow. © The flight was fine.4. Ave there any emails in your in-box? A Yes, they are. B Yes, there is. Yes, there are. Unit 3 Track (721 Phone call 1 ‘Woman: Singapore Software Systems, James Neo's secretary speaking. How can Ihelp you? ‘This is Hiroshi Akimoto calling from Osaka, Can I speak to ‘Mr. Neo, pleaso? ‘Yes, of course, I'l put you Uuough. Oh, I'm sorry, Mr. Akimoto. Mr Neo is talking on the other line at the moment. Can he call you back? Well, Ihave to leave the office ina few minutes. Can [leave a message? Yes, of course, Mr. Alkimoto. Could you tell him that the new designs have arrived, and the first reactions are very positive. i Yes, I'll give him the message as ‘soon as possible. i; Thank you very much. Goodbye. Goodbye, Mr. Akimoto. Hiroshi: Phone eall 2 Woman: ThaiWeb Designs. How can I help you? ‘This is Hiroshi Akimoto from GameZ, I would like to speak to Anocha Thongdes, Tm sorry, | dicn't get your name. Could you repeat it, please? Hiroshi Akimoto from GamoZ.in Osaka, ‘Thank you, Mr. Akimoto. I'm afraid Ms. Thongdee is with a client. They are having lunch, Can take a message? ‘Thanks, but I need to talk to her about some designs she sent me. When is a good time for me to cal her? Oh, Ms. Thongdeo will be back sm the office in about an hour, so anytime after that would be fine. Hiroshi: ‘Woman: Hiroshi: Woman: Hiroshi: ‘Woman: Hiroshi: OK. Thanks. 1 call back later, Goodbye. Phone call 3 Greg: Hiroshi: Hello? Gan I speak to Greg Murray, please? Speaking. Hi, Greg. I didn’t recognize your voice! Ijust wanted to ask you if you've seen the new designs from ‘ThaiWeb Dosigns. Greg: Yes, I'm looking at the nev designs right now. They 1ook {G00d, What do you think? Hiroshi: Yes, [like them, too, Let's have Juneh togethor, and wo can talk about them. Greg: Good idea. See you in the cafotoria at ono? Hiroshi: OK. See you later. Bye. Greg: Bye. ‘Track (19) 1. Hi, Hiroshi, This is Greg. We want to meet for lunch today at one, but my boss needs to talk to me before he leaves the office at one-thirty. Could we have lunch ‘earlier — lot's say at twelve? Let me know if that’s OK with you 2 Good morning, Mr. Akimoto. This is James Neo from Singapore Software ‘Systems. I'm calling about the new program designs. I am out of the office ‘this morning, but can you call me back this afternoon? Hiroshi, i's me, Takeshi. I need to talle to you. Can you meet me in front of my office this evening after work? Please call me back as soon as possible. 4 Hollo, Mr, Akimoto. This is Christine Klein from Digital Design. We need to talk about my next trip to Osaka. Can you call me back, please? 5. Mr, Akimoto, this is James Neo again. 1 forgot to leave my cell phone number. From Japan you call 010 66 8653 1728 ‘Transernte© Good morning, Mr. Akimoto. This is Miku Nomura from the Key Supply Company, Tm calling about the equipment you ordered. I'm afraid we can't send it until ‘next month. Sorry about that. ‘Track (2) Interviewer: Hi, what's your name? Speaker 1: Rozita Interviewer: Could you spell that for me? Speaker1: ROZLTA Interviewer: Hi, what's your name? Yeonyi. How do you spell that? YEON-YI Interviewer: Hi, what's your name? Speaker: Shirley, Interviewer: Could you spell that for me? Speaker3: §-HI-R-LEY Interviewer: Hi, what's your name? Speaker 4: Jers. Interviewer: How do you spell that? Speaker 4: J-E-double B- ‘Track (781 A toratta |3 torsuiet | forsiera B forBravo/K forkilo 7 for Tango Cor | forkima U for | enarie | tor ntike | Uniform D for Delta |W for V for Vietor E for Echo | November |W for F for | for Oscar | Whiskey Foxtot |P forPapa X for X-ray G for Golf |@ for Y for H forHo:el | Quebec Yankee T for India |R forRomeo Z forZum ‘Track (61 1 ‘My namo is Yor! Sanada. That's YO-R1 S-A. NADA No, no. The first name is Yori. ¥ for Yankee, (0 for Oscar, R for Romeo, and I for India, The family name is § for Sierta, A for Alfa. N for November, A for Alfa, D for Delta, and A for Alfa (Qo | ranseriote k 2 ‘This is Milux Nomura speaking, that's M-I- K-U and then N-O-MU-R-A, Yes, that's right. U for Uniform. 3 ‘My name is Tom Robbins. Tom: Tango: Oscar-Mike; Robbins: Romeo-Oscar-Bravo- Bravo-India-November-Sierra, Yes, that's right. 4 ‘My last name is Vartak. I'l spell it for you: V-A-R-T-A-K, My first name is Paresh, P-A-R- ESH, No, not B for Bravo, P for Papa. Paresh, 6 Jin Woong speaking. That's J-LN and then W.double O-N-G. No, no. Not G but J. J for Juliet. No, let me give it to you again, My first name {s Jin —J for Juliet, I for India, and N for November. My second name is Woong, that's Whiskey-Oscar- Oscar-November-Goll 6 My name's Lopez, Quentin P. Lopes. Let me spell it for you. Q-U-E-N-T-EN is my frst name, then F for my middle initial. and my last name is L-O-P-£-2: Quentin F. Lopez F for Foxtot. My middle name is Frank. My full name is Quentin Frank Lopez. Unit 4 Track (71 Conversation 1 Store clerk: Do you need any help? Customer: Do you have any thumb erives? Store clerk: Yes. What size are you looking for? Well, um, I'm not sure, What do you have? We have some 32 gigabyte drives and a few 16 gigabyte drives left Do you have any bigger ones? Customer: Store clerk: Customer:Store clerk: No, sorry. We don't have any bigger drives, but we can order them for you. Customer: What's the next size? Store clerk: [can order 64 gigabytes. How many drives do you need? Customer: Just ono, thanks. Conversation 2 Store clerk: Hello, how can I ielp you? Customer: I'm looking for a gift for my gitlfriend, Store clerk: Well, how about a smartphone? We have some great smartphones, Customer: No, she already has the latest smartphone. How much does a tablet cost? Store clerk: Oh, they canbe expensive, but ‘we have some on sale for $300. Customer: Do you have any tablets with wir? Store clerk: Oh, yes, all of them have Wi-Fi. Customer: OK Can I take a look at a $300 tablet, please? Store clerk: Yes, of course Conversation 3 Customer: Excuse me. I wonder if you can help me. I want to download videos and watch them on my 1. What kind of TV do you tiave? It's one of the first HDTVs. I's my dad's, What you need is a digital converter box that connects the Internet to your TV set. Do you have any hoxes that are not too expensive? I don't have much money, Let me see, humm. We don't have many, and they all cost ‘over $100. We con't have any cheap ones left, but Pm expecting some tomorrow. (OK_Tcan come back tomorrow. No problem. Store clerk: Customer: Store clerk: Customer: Store clerk: Customer: Track (78) Hi, I'm Liu and love shopping. I usuelly spend all day Saturday with my friends at ‘the shopping mall. We go from store to store and compare prices. We like to experiment with styles, so we try things on even if we ‘can’t afford to buy anything! We take breaks for cotfee and ice cream, and it's a lot of fun. never shop online because i's 50 boring. 1 like to see and feel things before I buy them. ‘You can't see the real quality of a product on ‘a computer screen. OK, you can send things back if you don't like them, or if they aren't the right size, but you need a lot of time to Pack things up again and take them to the post office. And it's 50 easy to spend too ‘much money when you can buy something, with a click of the mouse! Hi, f'm Huan. I'm an online shopper. find shopping in a shopping mall really boring, and it can get really hectic and busy. You also waste a lot of time just to get there. Online shopping is much quicker. You can {g0 from website to website much faster than ‘you can go from store to store. You save ‘money, too, because it's easy to compare prices and find the cheapest products. 1 >buy everything online — even my clothes. Tinow the size and brand of jeans and trainers that are best for me, so I just order the same things every time I need some new stuff. [don't need to experiment ~ 1 ‘know what [ike. And when I want to buy some electronic equipment, there's better information online, and there are many more choices Track (791 As Excuse me, are there any restrooms near hore? B: Yes. Go straight down this street, Tum right onto Main Street, then turn left onto Corn Street. Go straight for about 100 ‘meters, The restrooms are on the right, noxt to the sushi bar and opposite the bookstore, A: Thanks. Track (201 When you get to the shopping mall, take the elevator to the second floor. The shoe store is opposite the elevator. Turn right. There's aa pharmacy on the right, opposite the coffee shop. If you go straight, there's a small supermarket on the left, a sports store on maa ‘rranserpts | 101, 702 the right, and a Vietnamese restaurant after that, But don’t go straight. Turn right and you will see Alta Moa, There's a cell phone store on your night and a furniture store on your lett. Track (211 ‘The man is laughing. ‘The man is in the park. ‘The man isn’t happy. ‘The man is using a cell phone. compe ‘The boy is holding some books. ‘The boy and git! are in the supermarket, ‘The girl is helping the boy. ‘The boy is helping the gi pomp Track (21 Conversation 1 Woman 1; Good morning. How can Thelp you? Woman 2: Do you have this blue top in any other color? Woman 1: Yos, we have it in green. Woman 2: Oh, {ike green. How much doos eost? Woman 1: It costs $20. Woman 2: That's expensive. I can’t afford. that! ‘Woman 1: Well, we have some green T-shirts. They cost $16. ‘Woman 2: OK. A green T-shirt, please, in ‘medium, Question 1 What does the green top cost? Question 2 Which statement is correct? ‘Question 3 What does the woman buy? Conversation 2 ‘Woman: Hello, This is Mia Johnson. I'¢ like tocome in on Thursday or Friday. When is Carlo free? Man: _'lljust check the calendar. Hmm, yes, he's free on Friday, Ms. Johnson. Wash and cut at three o'clock, or is four better? Woman: Four is perfect. Thanks. Bye. ‘Question 1 Who is the woman calling? ‘Question 2 Why is the woman calling? Question 3 When will the woman see Carlo? Unit 5 Track (28 John: John Santos, Greencheck Software, How ean I help you? Mr Parks: Can I speak to Dr. Little, please? ‘My name's David Parks. Dr. Little and I were in Hong Kong ata conference last wook. This ‘week I'm in Manila, Dr. Little is expecting my call John: I'm sorry, Mr. Parks. He's in a ‘meeting right now, but he wants ‘me to make an appointment with you. Mr. Parks: Find, Can you make a suggestion? Let me see, mmm, today's Tuesday. Is later today possible? ‘Mr. Parks: No, sorry. I'm having lunch with client at one o'clock, and later today I'm attending a workshop. ‘What about tomorrow? T'm sony. Dr. Little has a lot of ‘meetings on Wednesday. Let's look at Thursday. ‘Mr. Parks: No, 10. On Thursday I'm meeting some clients. What about the day Jot Jot after? John: Friday is no problem. What's better for you, the morning or the afternoon? ‘Mr. Parks: The morning is better for me John: Well, why don't you come late morning, Mr. Parks? Then you can have huneh with Dr. Little ‘Mr. Parks: That's a good idea. Shall we say eleven-thirty? John: Fine. Friday at eleven-thirty. ‘Thank you for your call. Goodbye. ‘Track (20 Lien: OK, Ken. Let's check the plans for ‘SuperAsia’s new CD. I'm having @ mecting with the band’s agent this Friday. We're meeting at the Royal Hotel at 2 nw Ken: Would it be possible for me to come, too? Lien: It’s not really necessary, Ken. We only need to discuss one or two details, They're coming here to the office next Tuesday afternoon at 51x to sign the contract. Then we all {G0 out to dinner. Any idea where we could go?Ken: What about trying that new restaurant on Wellington Street. I ‘think it's called Amigo, Good idea: Why don't you book: a table for eight at 7 px? You're coming, too, of course, Huan? Sure, Lien, But don't forget we are recording early on Wednesday. We start at eight and we don't want the boys to be too tired. We only have ten days in the studio, so every day 1s important if we want to have the album before Christmas. OK. Let's make sure they're back in their hotel before ten. Next point: ‘What about the CD cover design, Ken? I'm meeting with the designer next Friday. She's bringing some cover designs with her, so we can choose the one we like best. Good. When we have the final design, we can start the promotion campaign. Should we have a meeting ‘about that the day after tomorrow? Let's say Thursday at 10 an? Fine OK, Ihave to go. [need to prepare for the presentation I'm giving tomorrow. Lien: Huan: Lien: Ken: Lien: Ken: Lien: ‘Track (251 Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Track (261 January, February, March, Aptil, May, June, July, August, September, October November, December Track (271 July 2nd, 2010; August 3:4, 1996; December 26th, 1945; February 11th, 1966 ‘Track (28) 1. Az Does the product come onto the ‘market on June 1si? B: No, on July tet ‘Are you flying to Tokyo on Monday? No, 'm flying on Tuesday, and the ‘meeting is on Wednesday. Your birthday is in February, isn't it? No, it's on March 22n. When is the next workshop? I's on October 30th. > BRED ‘Track (291 It’s twenty-five to eight in the morning, Is a quarter to three in the afternoon, I's twenty to seven in the evening, It's half past three in the afternoon. I's a quarter past eleven in the morning, I's half past five in the morning. It's seven o'clock in the evening. It’s twenty past eight in the morning, Is a quarter to nine in the evening. I's noon Track (201 Hello. My name is Millie Dresser: I come from ‘Australia, but I work in Germany and China. ‘Today I want to talk to you about different styles of communication in those counties. ‘Take, for example, the word “no.” If you asic ‘people in Germany "Can you help me?" they will often just say “No.” tn my country, i's ‘usual to add something, like “No, I'm sorry, Jean’t.” But many Asians try not to use the word “no” at all. They don't want the other person to feel uncomfortable. In China 4's important to watch a person's body language. This can help you to understand what people there really mean. Germans generally have a very direct ‘communication style. This can surprise or ‘upset people from other cultures. Germans can also be very formal when they do Dusiness. They don't often use fist names ‘with colleagues or business partners. In China businesspeople are also very formal, ‘0 it's best to use their last name and their title. Say, for example, “Good morning, Chief Engineer Chen.” But here in Australia, ‘we are often informal with our business partners and very quickly use first names. In meetings in my country we often interrupt people. Of course, we ty to do it politely. ‘The Germans interrupt alot and sometimes ‘Teanserints | t03/(g04 | eanseripts shout! In China you must never shout or interrupt people in meetings. You have to showy respect for your colleagues at all times, Before we do business in Australia, we usually make small talk. They do the same in China, But not in Germany, The Germans don’t usually like small talk at mostings. They prefer to talk about what they are there for~ business! ‘Another interesting thing is how different nationalities fee] about teamwork. In many Asian countries, including China, people like working in teams. We Australians are good at teamwork, too. But in some northern European countries, such as Germany and Finland, people often prefer to work alone, Well, those are just a few of the things Ihave seen on my business travels. I hope my tips are useful. Unit 6 Track (31 Conversation 1 Lucy: The Plaza Hotel, How can [help you? Hello. My name is Jenny Bond. Thave a reservation for a single room for three nights in March. From the nineteenth to the ‘twenty-first, leaving on the twenty-second. ‘That's right, Ms. Bond. I have your reservation here. ‘Yes, well I would like to stay for ‘two more nights and leave on the ‘twenty-fourth. Is that possible? Let me see... mmm... oh, Im sorry, we don’t have a single room ‘on those dates, {can offer you a double room, The double room is Digger and more comfortable than single room, but of course, i's ‘mote expensive. How much does it cost? Well, Ican give you one of our ‘most expensive rooms ata special price for the five nights. ‘That would be $600. It's one of our biggest rooms, and it’s very comfortable. Caller 1: Lucy: Caller 1: Lucy: Caller 1: Lucy: Galler 1: Well, it’s very expensive, but OK. Can you confirm the reservation by emai, please? Lucy: Yes, of course, Ms. Bond. We have your email address here. Caller: Thank you very much. Goodbye. Conversation 2 Lucy: Good morning. The Plaza Hotel How can [help you? Good morning. My name is Anton ‘Wijaya. Ihave two reservations for this Friday, leaving Sunday. (One is for me and one is for Dr Lite. Just one moment, Mr. Wijaya, Jet me just check that. Yes, 1 have it here, Arriving Friday the fourtconth for two nights. Is there a problem? Not really. It's just that I've ‘changed my plans, and I'm taking alaver fight, We land at 10 i, 80 I can’t be at the hatel before midnight. ‘That's not a problem, Mr. Wijaya ‘We have someone at reception twenty-four hours a day. (h, that's good. Ican take a taxi from the airport, sol expect to arrive at twelve-thiry at the latest, ‘That's fine, Mr. Wijaya. Tan inform my colleagues of your late arrival ‘Thanks a lot. By the way, Dr, Little's ight is not as lave as ‘mine, He'll be there eartier than me. (OK. Well, have a good flight, Mr. Wijaya. Caller 2: Lucy: Caller 2: Lucy, Caller 2: Lacy’ Caller 2: Lucy: Track (2 Tony: How was your tip to Bangkok, Sinittca? It was great. [really like fying, You're going to the Bangkok office next week, aren't you, Tony? rm sure you'll enjoy the trip, too. ‘Oh, Fm not so sure, I's a very long trip, and it's my frst long-haul ‘ight. You travel a lot, Smittra. Do you have any advice for me? Well, Ihave some rules for myself ‘that make the tip easier. For ‘example, I always go to bed early Sinittra: Tony: Sinittra:the night before. On the day of the trip itself I only have light meals, ‘And I always leave for the airport ‘eaily. I's bewer to have too much time than too little. Tony: OK. What about clothes? What should I wear? ‘Sinittra: Wear something loose and ‘comfortable. And always have @ ‘warm pullover in your carry-on Juggage. You can quickly fee! cold when you're tired, ‘Tony: — What about alcohol? T often feo! ‘nervous when Ifly, and a beer or two helps. Sinittra: Not a good idea, Tony. I's better to drink juice and water. And drink as much as you can, To relax ‘watch a movie, play computer ‘games, or talk to other people. And don't forget to stand up and ‘move around during the flight. ‘That's very important on a long- haul flight. Tony: OK. That's great, Sintra, Thanks 0 much for your advice Sinittra: You're welcome. And have a good flight Track (381 Clerk: The Richmond Hotel. How can help you? Caller: Hello. My name is Emma Sari. have ‘a reservation fora single room for ‘three nights in July. From the first to the third, leaving on the fourth, Clerk: Yes, that's right, Ms. Sani. Ihave your reservation here, ‘Yes, well, 'd ike to stay longer and leave on the seventh. Is that possible? Glerk: Let me soo... mmm... that’s three ‘more nights. Oh, T'm sorry, we don’t have a single room available on those dates. But I can offer you a double room at a special price for the six nights. Caller: Howy much would that be? Glerk: That would be $900 in total. Caller: OK, that's fine. Can you confirm the reservation by email, please? Caller: Clerk: Yes, of course, Ms. Sari. We have your email address here. Caller: Thank you very much. Goodbye. Track (981 1 A. The receptionist is shaking the guest's hand, ‘The hotel guest is paying by credit card. ‘The hotel guest is fling out a form. ‘The receptionist is making a phone call vow A The motorist is driving on the highway. B The police officer is laughing at the motorist. © The motorist is shouting at the police officer D_ The police officer is writing a ticket. Track (381 Good morning, ladies and gentlemen, and ‘welcome to New York. My name is Sandra, and I'm your guide. We will begin today's tour with a visit to Ground Zero, There I will tell you more about the 9/11 attack on the ‘World Trade Center. After that we will have ‘@ one-hour lunch break in the Boathouse Restaurant in Central Park. After lunch you ‘will have one-and-a-half hours to take a ‘walk in the park. At three-thirty we will all meet outside the Central Park Zoo. Then ‘you ca either visit the 200, or you can come with me to the Dakota building. This is the building where John Lennon lived with his wife Yoko Ono. He was shot there in 1980, ‘The Surawbenny Fields Park is nearby. It was named after one of the Beatles’ most famous songs. OK, let's go Track (361 Iniagine you work at the reception desk of a hotel in the centte of your city. A hotel quest is asking you for information about your city Question 1 What are the hours of the stores here? (Beep) Question 2 What are the best places to visit con foot? (Beep) Question 3 Are there any good restaurants nearby? (Beep) ‘Tronseripis ite}06 | Transeripts Unit 7 rack (371 Interviewer: Lee-kyung: Interviewer: Lee-kyung: Interviewer: Lee-kyung: Interviewer: Lee-kyung: Interviewer: Lee-kyung: Interviewer: Lee-kyung: Interviewer: Lee-kyung: Imterviewer: Lee-kyung: Interviewer: Good morning, listeners. On cour program today, our special ‘guest is fashion designer Lee- Jeyung Kim. Good moming, Lee-kyung, Good moming ‘Lee-kyung, your company LKK Fashions is in Seoul. Were you born in Seoul? ‘Yes, in 1985, After school, 1 studied fashion design at the university there. ‘And what did you do after you left university? ‘went to France to study in Paris. That was in 2007 ‘And when did you get the idea to start your own company? ‘Well, Igot the idea while I was 1m France, but I didn’t have enough money or experience. ‘And why did you leave France? I wasn’t really happy there, so I returned to Korea at the beginning of 2009. 1 worked. for a film company in Busan for two years. I designed costumes for movies, Igot a tot of experience and saved a lot of money. It was a great job. So why didn’t you stay there? didn’t want to work for a Jarge company any longer. 1 ‘wanted to work for myself, so im 2011 [moved back to Seou! and started LKK Fashions. You were only 26 years old! Yes, but we were very successful When did you decide to specialize in men’s fashion? ‘That was in 2013. And last year our New Man fashion show in Sydney, Australia ‘won the Australian Fashion Award, I didn’t expect to win, and I was very proud. ‘That's great, Lee-kyung, I wish you and yout company lots of suevess in the future. Track (38 ‘The Lenovo Group is a Chinese company that makes computer hardware. Lenovo started in Beijing in 1984. Is frst successful product was the Han-card. This card made it possible to use Chinese characters on personal computers. Today Lenovo has 27,000 employees and sells its products in ‘around 160 countries. Its revenue is about 30 billion US dollars a year. The company's headquarters are in North Carolina in the United States, ‘The Hyundai Motor Company is the world's fourth largest automobile producer. It started in 1967 in Seoul, South Korea, where the company headquarters are still located today In 1986 Hyundai began to sell cars in the United States. Today they sell vehicles in 193 different countries. The company has about 76,000 employees worldwide. ts revenue is fabaut 76 billion US dollars every year Olam International Limited is a global food company with over 12,000 customers worldwide. The company started in West ‘Africa in 1989. It moved its headquarters to Singapore in 1995, Today Olam deals with 20 different products from many different countries. The company has about 18,000 ‘employees in 66 countries worldwide. Company revenue is about 14 billion US dollars each year, Asian Paints is one of the largest paint companies in the world with revenue of 1.9 billion US dollars. Four friends started the ‘company in 1942 in Bombay, India. By 1967 it was India’s leading paint company. Today ‘it has 6,000 employees and is in 17 countries. Its headquarters are still in Bombay, which today, of course, is called Mumbai Track (201 1 My name is Sylvia Astengo. I'm a fashion designer and I'm from Italy. 1 work a lot {in China. On my last trip to Shanghal, my Dusiness partners took me out to dinner. ‘There was an accident at the table. The vvraiter dropped some food on my dress. I was really angry and shouted at him to be more careful. Everyone at the table was ‘quiet. [think I did something wrong.2 T'm Michael Gomez and I'm from Manita in the Philippines. For Filipinos it's normal to ask someone how old they are. When I was on a business trip in Toronto, Canada, there was a female boss, We had lunch together Ttold her I was twenty-eight. Then [asked her her age. The other people at the table got very red faces. 3 Hi, I'm Ryan Forbes. I'm from Los Angeles in the United States. I'm a computer network specialist. Last week I was on a business tip in Liverpool in the UK. Ry job was to. tuain the employees to use a nevy system, Woll, one day during lunch T asked them how much they eam in their jobs. They looked vory uncomfortable, Did I do something wrong? 4 Hello. I'm Sandra Miles. My company sent me to Vietnam on business. The people there are really nice and friendly. But I think did something wrong. [told my business partners that I think our government here in the UK is not very good. They looked really shocked! 5 My name is Adi Kurniawan and T work for a big electronics company in Indonesia. | often do business in Saudi Arabia, My business trips are usually a success, but there's one thing I don't understand. When I meet ‘my business partners, I always ask them ‘about their wives and families ~ the way we do in my country. They don’t answer my questions. Am I doing something wrong? Unit 8 ‘Track (401 Conversation 1 Mare: Hello, This is Mate Simpson, Amy: Hi, Marc. It's Amy, Amy Anderson, How are you? ‘Oh, hi, Amy. Well, 1'm really busy, but things are good. hope you're not too busy, Mare. You mustn't leave Singapore before we've ‘a chance to meet. That's why I'm calling ~I'd like to invite you to lunch. Mare: Amy: Mare: Mare: Amy: ‘Mare: ‘Thanks for the invitation, Amy. Yes, ‘we must meot for lunch. Where? y: There's a new Italian restaurant near my office. Everyone says it's great and we havo had to try it. What about tomorrow? Are you free? Ym afraid I can't come tomorrow, ‘Wednesday is bettor for mo. Ican come on Wednesday. OK. Wednesday is good for me, too ‘What about twelve-thirty? We can ‘meet here, at my office. Does that suit you? Fine. See you at your office at twelve-thirty on Wednesday Conversation 2 Man: Amy: Man: Amy: ‘Man: Amy: Man: Restaurant La Vita, how can Thelp ‘you? Good morning. My name is Anderson, Amy Anderson. Can 1 reserve a table for two? For this evening? No, no, For lunch on Wednesday. ‘Oh, you don't need to reserve a table for lunch, We're never very busy at Junchtime, But you have to make a reservation if you want to come in the evening. I see, OK. No, t's just for lunch, thanks. Bye. Bye, Conversation 3 Amy: Mare: Amy: Mare: Amy: Mare: Amy: Mare: Amy: ‘Oh, the menu is in Italian. Do you speak Italian, Marc? No, [don't speak it, but Tea, understand quite a lot ‘Me too. Mmm, pasta with salmon sounds good, ‘Or the chicken risotto, Yes, that’s it Chicken risotto with salad, ‘What are you having to drink? Mineral water is fine ‘Yes, a glass of minoral water for mo, t00. So, Amy, let's get down to business. I only have an hour and a half. [have a meeting at two o'clock, and I mustn't belate, ‘OK. Waiter, can you take our order, please? rnsensts | 107)(x08 | Transerints Track (a1) Tony: Wall, this is imorosting. rve never been to @ food court before. Chermarn: Oh, food courts ate really popular here in Bangkok. And you can get really great Thai dishos here. Now what would you like to eat? ‘Tony: There's so much to choose from, What do you xecommond? Chermam: ‘They have a relly good tom yam here. You can have it with shrimp or with chicken. ‘Tony: Oh, that's abit tao spiey for me. Chermarn: What about pad Thai? Tony: Idon't know what that is. Gan you explain it to me? Chermarn: It's noodles with a special sauce ‘with peanuts, egg, and bean sprouts. You can have it with potk, chicken, seafood, or tofu Tony: That sounds ood. I'l have that. ‘What are you having? Chermarn: ‘The tom yam for me. And afterwards we can have something sweet for dessert Tony: Great. What's that over there? Chermarn; ‘That's mango with sticky rice. It comes with coconut milk Tony: Wow. Delicious! I's a good thing 'm not on a diet today! Track (421 Example: When did you last see Mai? A She lives in London. B She visited me yesterday. © Probably next week. 1 Excuse me. Is there a supermarket near here? A No, it's not there B Yes, t's next to the bank © Yes, can I help you? 2 Where do you usually have lunch? A Oh, [never have lunch. B It's usually about midday. © The sushi bar isn't open at lunchtime 2 Can I reserve a single room? A. The train leaves from platform two. B For how many nights? © The hotel has a restaurant, 4 Would you like to have dinner with me? A Can Thave the check, please? B Lenjoyed the meal © TmatraidIcan't. Track (31 Conversation 1 Man: Good morning, Sandy. How aro things? Woman: OX, Mike, Are you going to the meeting with us after lunch? Man: No. 'm leaving early today. I'm taking my son to the dentist this afternoon, Question 1. Who are the speakers? Question 2 Where are they having the ‘conversation? Question 3 What's Sandy planning to do? Conversation 2 Woman: Good morning. How can tielp you? Man: —Ireserved a double room for my wife and me for three nights June 4st 0 31d, The name's Tomlin. TOMLIN. Woman: Just a moment. Let me check Hmm, I'm afraid we don't have a reservation under that name in our computer, siz. Did we send you ‘written confirmation? Question 1 Where are the speakers? Question 2 When are the Tomlins leaving? Question 3. What's the problem? Unit 9 Track (49 What do you like best about your job, Ly? ‘Well, [like meeting people, and I enjoy talking to customers. What about you? ‘My job's interesting, and Tike ‘working with the colleagues in my department. They're really nice, ‘and T enjoy working in a team, ‘That's great, but there has to be something you don’t like. ‘Well, [really dislike going to ‘conferences because they're usually a waste of time. Amsyar:Ly: (Oh, Idon't mind going to conferences, but I hate giving presentations. I'm always 30 nervous. Mo, too. What about reports? t hate reading reports. They can be so boring. know what you mean. And I dislike writing them, too. That can be really difficult. But I don’t mind looking after visitors. That's often fan! Ly: Track (451 Ly: What about after work, Amsyar? How do you spend your leisure ‘ime? Well, [ work long hours, so I don't have much free time, I prefer to spend it with my family. What about you? ‘Woll,'m learning to play the saxophone, Really? ‘And [try to doas many sports as Ian. I need to spend a lot of tune {in the gym if want to stay fit. Do you do any sports? No, not really. I prefer to watch sports on TV! Oh, Amsyar, you're so lazy! Well Tenjoyed talking, but now Thave to go. I promised to write a report, and I want to finish it today. OK, Ly. Thope to see you at lunch, again tomorrow. Amsyar: ly: Amsyar: Ly: Amsyar: Ly: Amsyar: Track (261 Interviewer: Welcome to our prograin about the travel and leisure industry in Asia, First we would like to welcome Lillian Majid from International Leisure Services. Ms. Majid, tell us something about your company. Ms. Majid Ms. Majid) Interviewer: ‘We're now active in eight different countries in the region, mainly in China, ‘Thailand, and Indonesia. And how are the countries different? ‘Woll, Thailand is the spa ‘capital of Asia. There are thousands of spas, and visitors come from all over the world to do something for their health, In China the golf ‘industry is very important, and it’s growing very fast. In fact, We expect 20 million players {in China by 2020. Today ‘many golfers from Australia and Japan prefer to play golf in China because it's much cheaper. What about theme parks? ‘There are some great theme parks all over the region, ‘especially in Indonesia. My company built a fantastic ‘water park last year on Bali, right in the middle of a tropical park. People not only enjoy swimming there, they can also take part in games and entertainment. And for those ‘who like eating and drinking, there are several restaurants. and bars. It's a wonderful place for young and old. ‘And what about your company’s future? Ms. Majic) Interviews Good morning everyone International Leisure Services {s located in Kuala Lumpur. We plan and develop heaith spas, golf clubs, and theme parks. ‘And where are your main activities? er: Majia ‘The travel and leisure industry is @ tiion-dllar industry worldwide, and it's sul growing. So I'm sure my company will have a lot to do inthe futur. Interviewer: Thank you very much, Ms. Majid. ‘Track (471 Dan: — Whatdo you do in your free time, Emma? Emma: Wel, I'm leaming to play the guitar, and I have to practice every day. On the weekends I go shopping. To stay fitI do aerobics. In the summer ‘ranscnat | 109)go backpacking and in the winter : Well, goodbye. Have a good trip 11go skiing. Do you do any sports, home. And please come again Dan? soon! Dan: Oh, yes. Tdoalot of sports.1go «Tony: I definitely will, Chermarn, swimming every morning, and after Goodbye. I'll be in vouch. work do woight training. On tho weekend Io karate. I'm ina club And sometimes {play soccer. Track (40 like to learn to play golf, but it's 60 Sora Kim: My name is Sota Kim, and I'd expensive. like to welcome you to our Do you like to go jogging? Ireally program, Today I'm talking to hate it ‘Chen Ming about his book Dan: Oh, Idon't mind jogging. But I don’t The 2026 Workplace. Chen, tell like to go eyeing tus what the book is about. Emma: Oh, really. Tlike to gocycling. Do Chen Ming: Well, in the past people went you play any games? to their workplace. Then new Dan: Yes, play computer games and ‘technologies came and made it sometimes I play chess with my ‘possible to work from home dad, He's really good, ‘what we call "remote working.” Sora Kim: And in the future? (Chen Ming: In the future work will be even. Unit 10 more flexible and mobile. We ‘will wore anywhere we chaose. Track (1 In fact, there probably won't be Chermam: What ime is your fight, Tony? any offices All our workplaces Tony: Athalf past six this evening ‘wil be virtual ‘And when will you artive home? gora Kim: What does that mean? Tony: We'llland atabout a quarter to Chen Ming: For example, employees will ‘seven tomorrow morning. | hope we won't be late. I'l take a taxi fom the airport, and Tl be home about nine o'clock Chermarn: Oh, that's a long trip. Tony: I's no problem. I won't sleep much, but I'll read and play ‘computer games, ‘work together on projects but live in places with thousands of silles betwreen them, Sora Kim: How will they do that? (Chen Ming: With cel! phones, special touch screens, and wooosh! ~ there ‘you are in the company’s Chermam: Well. Tony, it was nice to meet Vena oe Ls Sora Kim: So you won't actually moot Tony: It was a pleasure for me, too, your colleagues? aici Chen Ming: That's right, With new hope you'll visit us again soon. technologies it will be possible Tony: Me, too. And thanks forall your to have web-conferences with help. Thope you'll accept this 3D avatars, Nobody can see small git, who you really ae, where you Oh, that's very kind of you, Tony. are, o: how you look. $o you May lopen it now? ‘ean wear your pajamas at home Sure, go abiead. in your living room and take Chormam: Oh, i's a book about Sydney. Pa part im an important business love to go to Sydney. conference! Tony: Well, then, Thope our next Sora Kim: — Wow. That's fantastic! But meeting vill be in Sydney. won't it be expensive? Chermam: That would be wonderful China Yor, bot Comoe weak: Please give my regards to your spent aioney ta dices and colleagues. equipment or on travel costs for Tony: Yes, Chermarn, I'l do that Dusiness trips 10 | Transeriots xSora Kim: But does it mean we'll be at work 24/77 ‘That depends on you. The good thing about the online society of the future is that it will have an off-button, That's why it's 60 attractive. Chen Ming: Track (601 Sanda Myint like my job, 50 I'l definitely stay with this ‘company for as Jong as I can. The company algo has an office in the United States, so Tl probably work there for a year or two, but I'll definitely come back to Myanmar Tl probably get married and have children one day, but I definitely want to continue working after I'm married. Saiful Muhamat [definitely want to travel. My company is growing, so I'l probably travel to Europe some time in the next few years. IfT do, Pl definitely take my family with me. Later I'l probably study some more and get a better degree ~ perhaps an MBA. track (0 ‘A The shopper is tying on some clothes. B_ The shopper is reading something on the pottle. © The shopper is wearing a thick pullover. D_ The shopper is paying for her shopping at the register, A. The couple is walking in a busy street. B_ The couple is walking in the park on a spring day. © The couple is sitting under the trees. D_ The couple is carrying umbrellas. Track (21 Hi, this is Sandy James. T' like to leave a ‘message for Eddie Johnson. It’s about two on Friday afternoon, We have ‘an appointment for 2 meeting with Tony Marshall on Monday morning. Wel, 'm really sorry, Eddie, but I can't make it. But Thope we can still have the meeting next ‘week. I'm available on Wednesday and ‘Thursday, and I'm pretty flexible on those days, although Wednesday is better for me So could you decide what suits you best and {nd out from Tony if he can make it on one of those days? We can meet at my atfice as ‘we planned ~ or at your office if that suits you better. I'm sorry for the late cancellation. Please call me as soon as you hear this message. You can reach me on my cell phone 0162 24589, or you ean call my office at 6469872 and Jeave a message with my secretary. She'll be an the office until 5 vet today, Thanks, Eddie. Hope to hear from you soon, ‘Tramscripte rr y‘The publisher woud ike to thank the folowing for permission o reproduce photographs and illustrations [key Tel to ght. top to baton) 1, istockphoto com/STEEX, Fuse/Pose/Thinkstock: p. 2, iStockphoto com/Globalstock EiStockphorscom/Bumann, 2i8tackpliste com/kspicno, CXStockphoto com/Neustackamages tockns0:0 comvSENKRON; p. 3, oiStockho:o com SENKRON, iStockphoto.com /EXTREME- PHOTOORAPAER. p. 4, Shuterstocu Sturt Jenner iStockphoto con/Liesizelmages, © Giow Asia RF / ‘Alamy, p. 5, Shuterstock/esle Cousland, p. 7, Shutterstock/Dragon Images, Tap Phota Group-Tap Proto ‘Group/Thinkstock, MOHD KHAIR! BRAEIAK/Siock/Thinkstock, ©1Siockphoto con/paulaptioto 8, Faney Collection ’ SuperStock, Fancy Colloction / SuperStock; p. 12. MOHD KHAIRIIBRA IMS Thinkstock, Shutterstock/aastock, Shutterstock takayuk, Shutterstocw/STILLEX: p. 14, Shutterstock vioothlve, Shuterstock/Ome¥dur, p15, eMindvaliey, CPAP, © OJ0 Images [1d Alay, PiSteckphiowo com/Goodlsfestudio: p, 16, hute:stoekbannostke, CiStockphato.convSENKRON, 17, iStockphoto com/t-ight, iStockphoto comvsrynesher: p. 18, C:Stocephoto comerex, [istcekphoto eam/Livinglmages, O:Secxphoto.com/pmi67 p. 19, william casey/iStock Thinkstock, Tovgen GhepiliStock/Thunkstock,willsm casey/tStock/ Thinkstock: p. 21, ©:Stockphoto con/SENKRGN, yr, CartoonStock eom/fike Flanagan; p. 22, Fork Achirulli/Stock/Thimstoce; p. 28, CiSiockphoto ‘com/ENKRON: p24, XStockphoto eom/VivISuAr, ExStoekphota eom/VIl- photo: p26, CiStockDo:0 ‘otn/monkeybusinessimages; 27, Oitockpbota com)meloy,p. 22, Shutterstock Mircea Matis, Wavebreakinedia Lea Wavebroak Meta’Thinkstck, mala giscalScoedThinkstock, CiStockphoto com SENKRON: p. 29. 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Selly / Shuttorstock com, Sustorstodk’Hung Chung Chih, plod / Suutocstock com, ©iStoekphito.com/Maica: p 4, Call enter agent: photography by Samuel Rosales & Winston Baltasar, VISTA DIGITAL PRODUCTION, Manila; p46, tiSteckphoto com/SENERON, HansKimistoce ‘Thinkstock, chinaface/Stock/ Thinkstock; p. 47, Ethan KocaogluStoek/Thinkstock, Stanislay Paramonov! Homora/Thinkstock. DiStockphoto.com/ayzok:p. 48, Dmitry Shironcsov/Homora/Tninkstock 49, Mandav’stock/Tinkstock, CxStocphota com/AlexValent;p. 50, Shuctarstock/enayta, iStockphoto ‘onjusthaveslook, @:Sockphote con/justhavealoos, iStockphoto com/uinhorse; p81, iStockpint2. fcomy/ivanasta; 2, Shutterstoek/bannosuke, eiStockphotoconvSENKRON: p. 83, ciStockphoto com! ImageaoyTnsta, Stoeaphoto comvjscnmstenhens:p, $4, "istockDheto com/losibids, SmuLerstock! gpointstudi, iStockphoto.com Neustockimages: p 5, Gina Smith / Shutterstock com. Anton Oparin / Shutterstock com; £8, Jupiterimages Stockbyte/Thinkstock,©:Stockphoto.con/SENKRON ». 57, ciStzexphoto conv/SENKRON, Jupiterimages(Stockbyte/Thinkstoek; p85, exSteckpho:0 com! {radtors, Ciockpnote com/EaSock, wiStockphoto.comvpressureUA. p69 © incamerastock / Alam, (CiStoekphicto.com/SENKRON, p61, ©iStockphoto.corvszete; 62, iStockphoto conudsbimages, cockphoto.comvlunat, CiSiockptiote com/amnalang, ©iSiockphow com/dndavis, iStockphoto.com ‘Noustociimages, iStockphoto.com drpumages: p. 63, © Igor Mojzos/ Fotolia.com: p. 64, iStock nets com/prigletta,©i8tocphoto com/ViadSt, e3Stackplicto com/stevezminal, iStockphoto com/elibre, Shutterstock/Noraybive, p65, iStockphoto com/SENKRON, CiStockphoto.com/karandaey; 66, © National Geographic tnage Collection / Alamy, OiStockhoto.com/SENKRON, p67, ©xSteckphoto. omen 69, Shutterstoew/Krietina Posthkova:p. 70, Shuerstock’bannosdke: p71, © Glow Asia fF / Alamy”p. 73, Shutterstock’ iXinXing, XiKinXwng/AikinXingyTrinkstock. p. 74, ©s8ockphoto com/SENKRON, Shuitersioel/zhu iifeng, Shuterstocl/Adrin Shamsuctn;p. 75, ShuttersiveeSOR&d, »Sioeiphoto comSENKRON, ©iStockphote.com/477434400an; p. 78, wiliam eacoy/istock/Tanikstock, ‘Jason Knott Alamy, © TAO Images Limited / Alam p77. iStoeaphoto conv/stockstudioX: 1p 70, uiftaekphoto cam /Morptart, SiSteekphots com/P2007, iStockphoto comoannagjakima, :Stockphoto comMorphiat, cistcexphoto com/CHUYY, ©\Stockphoto.com/Morphar, “iStockphoto.com! solgas, Stoekpnoto com/arlsticco;p. 79, CStockpnotecom/ncelearvsion p. BO. CASocxpNo con VIL photo, eistaekp oto com/clamrenemice:p. 6, eiStockphetscomshinterWore: p 2, sxStockhoto cm) nlatchos, SiStockphoto com/ebstock, ©iStockphoto con/SENKAON; p, 83, Shutterstock/Cteativ; 84, selingpix/iSock/Thinksiock, iStockphoto com Habenhasa, ©sStocephote sm! YucamnRaghuvanshi;p, 86, © Laurance Mouten/Gotty maces: p. 86, SZE FE] WONGA/:Stock/Thinkstock 87, hutterstock/Lorelyn Medina, Ryanking939/stock/Trinkstaek, ©iStockphoto com/enst 80, Shutterstock/bannosuke, Pixiand/Pixand/Psinlstock.p. 89, Dali VasilyiStock/Thinkstock, iswcexphoto com/skynester p 90, © Lane Oatey/Blue Jean imaces/Getty images, Digital Vision! Photodise”Thinistoek, elinapiwiStoek/Thinkstock: p- 84, ©iStockphoto.com/usthavealcok, CiStockphoto, com/winhorse, CiSteckphoto.comvwiorse Cover Photo: Pixtal /Superseack