Top HR Technology

Trends that You

Must Not Ignore

Table of contents

1. Introduction 01

2. 10 tech trends you should know 02

a.
Talent discovery

b.
Talent engagement

c.
Talent assessment

d.
Interview process

e.
Offer finalization process

f.
Employee preboarding

g.
Employee onboarding

h.
Employee engagement

i.
Query resolution

j. Training and career development

3. Conclusion 11
Introduction
HR technology trends are impacting the roles played by HR departments
in a significant way. HR departments across industries are transforming
gradually to become more agile and hyper-focused on employee
experience, rather than steeped in administrative activities. Due to this
changing role of the HR team and current trends in HR, there has been an
increased demand for use of emerging HR technologies, which make
team members capable of adapting to the changing employee
behaviors.

In this ebook, we’ve listed the top HR tech trends that we expect to
dominate in the coming years. We also analyze the trends based on how
artificial intelligence (AI) technology is driving their adoption— from
sourcing and screening candidates to answering incoming queries and
onboarding them.

© Leena AI 1
10 tech trends
you should know

© Leena AI 2
 Talent discovery
Talent discovery is a crucial function of human resource management
and it has witnessed numerous advancements in the past few years,
thanks to the evolution of digital strategy for HR operations and AI tools.

Finding the right candidates at the right time and cost is the main goal of
every recruiter. And since there are a plethora of sourcing channels
available online, recruiting teams must discover candidates at the right
place. Plus, they can’t be expected to know everything about the
nuances of job posting language, especially for highly technical roles.

This is where AI-enabled tools in a well-designed HR digital strategy

come into play. From posting job adverts to identifying potential
candidates, AI-based engines can be highly beneficial for the recruiters
for fast and accurate talent discovery.

It can help reduce biased language in the job descriptions by improving

their content. Recent trends in HR digital transformation have also shown
that the use of AI in the early stages of recruitment can positively impact
the response rates and also help you qualify the right candidates for the
position.

Further, AI-powered HR software can also enable you to source top-tier

candidates based on gender, ethnicity, age, etc. by using predictive
analytics and Natural Language Processing (NLP).

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 Talent engagement
The growing fear of recession and widespread hiring freezes has
intensified the talent acquisition market. HRs are suddenly swamped with
a large talent pool. They are feeling the pressure of finding suitable
candidates that resonate with both skill and budget requirements.

Amidst all this chaos, engaging candidates before hiring them has
become critical for recruiting them. Not only does it enhance their
interest level but also reduces applicant drop-offs. Hence, using AI-
enabled virtual assistants as part of the HR digital transformation
strategy can be of great value.

Recruiters don’t always have the time to engage with candidates

regularly, and answering repetitive queries can be tiresome. Automated
chatbots and other AI-enabled instant messaging tools can solve this
issue by communicating with candidates 24/7 and resolving their
queries with relevant information.

Further, AI tools can answer questions in real time and minimize the need
for human intervention in the hiring process. Not only that, these
chatbots can help you maintain relationships with candidates who are
not yet available for the role but can become an asset when a relevant
position opens.

Talent assessment
Screening applicants is one of the most demanding tasks in the hiring
process. However, the days of manually going through tons of resumes
and cover letters are soon coming to an end — all thanks to Artificial
Intelligence (AI).

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AI-powered tools as part of an HR digital strategy can be used to assess
thousands of resumes and identify candidates best suited for a position.
These look at different factors, such as skills, education, and experience

levels. The data can then be compared against specific requirements

based on the open positions. This saves the hiring manager hours of their
job and also helps ensure the best candidates are hired for the role.

In a nutshell, AI-enabled tools provide a structured, standard, and fair

way to screen more candidates in less time. However, they don’t
replace recruiters but help them make the overall process quick,
seamless, and accurate. Recent HR technology trends show that they
democratize the recruiting process by eliminating bias.

Interview process

The interview process is a crucial function of the human resource

department and should be a key study among the new HR trends.
Organizations undergoing a HR digital transformation strategy are also
doing tons of competitive research to ensure they are ahead of others in
the interview process. This is because candidates can be future
employees, customers, stakeholders, or even ambassadors. It is,
therefore, essential to provide them with a great experience.
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AI-powered tools can be used to great effect in this scenario. For
example, AI-powered interview tools can catch and record points such
as word choices, facial expressions, and gestures that human recruiters
might miss. Further, AI tools can analyze large amounts of data and
find patterns that can get overlooked due to human errors.

In a nutshell, online interview software is a great way to stay ahead of the

current HR technology trends. They boost the team’s productivity, tackle
the hassle of scheduling interviews, and create a great candidate
experience. The best part? You can review the digitally recorded
interview at any time and set up the next interview rounds automatically.

Offer finalization process

Once you hire a suitable candidate for the position, it’s time for providing
the final job offer to them. Creating and sending job offer letters to
candidates is a critical part of the recruitment process as it contains
important information about the job role, compensation and benefits,
and other employment terms and conditions.

In short, it sets the right expectations from the beginning and builds a
positive employer-employee relationship. Not to mention, it is the final
official document that decides whether or not the applicant will join and
work for your company.

So, it’s critical to create a perfect offer letter that clearly outlines
everything being offered to your candidates and boosts their chances of
accepting the job offer. By using AI-powered tools, not only can you
create an offer letter but also share it and collaborate with other
departments to make sure everyone is on the same page.

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Apart from letters, you can also create employment contracts, employee
handbooks, and more using AI. Further, AI tools can also help you track

engagement on shared offer letters — you can see who viewed the
letters, how frequently they were viewed, and so on.

Employee preboarding
Recent HR technology trends show that because your new hire has
accepted the job offer doesn’t mean your hiring process is complete.
This is where creating an impressive pre-boarding process can go a long
way in ensuring your candidates that they made the right choice in
joining your organization. This includes scheduling an office tour, having
a get-together with the team, sending essential documents, and more.

AI-powered HR tools can help build a well-structured preboarding

phase that can strengthen employees’ connection to the company’s
mission and values. It also makes them feel like a valued team
member. Moreover, it simplifies document uploading and addresses
new employees’ queries, making the experience seamless. Employers
can also easily send the candidates details about the first week’s
schedule and enable them to contact the company via a 24X7 available
virtual buddy.

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 Employee onboarding
One of the most significant HR digital transformation trends can be seen
during the onboarding period.

It comes right after pre-boarding and starts on the first day of

employment and is a crucial phase that forms a positive impression
among new hires about the company. It also builds a foundation for a
strong, long-lasting employee-employer relationship. Not only does
this enable organizations to ensure 24X7 onboarding but also answers
FAQs via chatbots and guides new hires through the various aspects of
onboarding.

Employee engagement

Employee engagement is a key indicator of an organization’s success. As

companies are adopting the remote work culture, it has become quite
challenging for them to keep the employees engaged throughout their
lifecycle. The old methodologies adopted to boost employee
engagement aren’t showing the desired results anymore.

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HR managers have found a solution to this in the recent HR tech trends,
that is AI-driven technology and HR digital transformation strategy. From
measuring and managing employee sentiments and deriving insights
to automating monotonous tasks and personalizing learning and
development experiences. These changes enhance employee
experience, provide 24X7 support, and ultimately increase employee
engagement.

Query resolution
Another major highlight of recent HR technology trends is the use of AI
technology in employee query resolution. As companies grow larger, it
becomes challenging for HR professionals to handle employee queries in
real-time and also provide a personalized touch to them. Nowadays,
employees expect a customer-like experience. They prefer a convenient,
personalized, and speedy response. And to achieve that, AI-driven tools
can be the best bet.

For example, if employees have any queries, they either send an email to
HR or talk to them personally. Or they even use a ticketing system with a
response time ranging between 4 and 48 hours. But with an AI query
resolution system, your HR team can address their requests instantly and
24X7.

Further, these systems also come with chatbots that can serve as an
employee support tool and answer employee questions by providing
FAQs and other relevant resources. This helps the HR teams save tons of
time that they can invest in complex employee engagement activities.

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 Training and career development
Training and career development is a crucial factor that determines
whether the employee will join your organization. According to recent
trends in HR digital transformation, a robust training program helps
employees stay motivated and efficient for quarters in the end. However,
just like other HR functions, employee training needs to be done the right
way — especially when most workers have started working remotely.

Using traditional training methods disrupts your employees’ learning

pathways, widening your workplace skills gap and making the overall
training ineffective. To level up your personnel’s growth, AI-driven tools
can help.

Artificial Intelligence can help personalize the training sessions of new

and old employees based on their skills, experience, and knowledge.
Further, it considers the learning styles of different employees so they
can learn at their own pace. With AI, you can also build a learning
platform where all resources, programs, schedules, and data are stored,
tracked, and delivered.

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Conclusion
With the digitization of the HR department by the recent HR tech
trends, various trends are emerging in the industry to keep up
with the changing workplace environment and employee
expectations. Hence, an organization must become ready and plan
for handling these trends and staying competitive in the industry.

Organizations need to invest in various AI-augmented tools to

make HR activities faster, easier, and fairer and stay ahead of the
curve. These tools also help reduce costs and the time required by
the employee on completing a task. Over time, you will see a
substantial reduction in the time-to-hire and a noticeable increase
in the candidate experience.

© Leena AI 11
 To make your HR

functions seamless

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