Effectiveness of The Online "D
Effectiveness of The Online "D
Environmental Research
and Public Health
Article
Effectiveness of the Online “Dialogue Circles” Nursing
Intervention to Increase Positive Mental Health and Reduce the
Burden of Caregivers of Patients with Complex Chronic
Conditions. Randomized Clinical Trial
Jose Manuel Tinoco-Camarena 1,2 , Montserrat Puig-Llobet 2, * , María Teresa Lluch-Canut 2 ,
Juan Roldan-Merino 3 , Mari Carmen Moreno-Arroyo 4,5 , Antonio Moreno-Poyato 2 , Judith Balaguer-Sancho 2,6 ,
Zaida Agüera 2,7,8 , Maria Aurelia Sánchez-Ortega 9 and Miguel Ángel Hidalgo-Blanco 4,5
Int. J. Environ. Res. Public Health 2023, 20, 644. https://doi.org/10.3390/ijerph20010644 https://www.mdpi.com/journal/ijerph
Int. J. Environ. Res. Public Health 2023, 20, 644 2 of 13
taking multiple medications requiring integrated care to improve their quality of life.
Equally, these patients require multiple healthcare resources and strong support from their
families and a multidisciplinary healthcare team to ameliorate the suffering caused by the
disease process [4].
The main resource in the care of dependent persons is the family [5]. Family carers
often provide home care, with no specific training for this activity [6]. Continuous provision
of this task and the lack of social and professional care often negatively affect principal
carers [7] and increase their psychosocial burden [8–10]. Both caregivers and dependent
persons may experience negative physical and psychological effects [11,12].
There is consensus-based evidence that persons carrying out the role of informal
caregiving for a prolonged period perform multiple and complex tasks. The lack of training
for the management of these tasks often provokes demoralization and stress [13,14], with
negative effects such as depression, anxiety, sleep disturbance, and fatigue [15,16]. These
difficulties form part of a process that constantly tests caregivers’ physical limits and mental
health, often leading to overload and/or burnout. This, in turn, can negatively affect the
relationship between caregiver and patient [16–18]. Moreover, recent studies also report
that caregiver overload can reduce emotional wellbeing and positive mental health (PMH).
Because of the time devoted to caregiving, these individuals often neglect their own needs,
losing contact with their families and friends, which in turn leads to a pessimistic view of
the future [19].
Several studies evaluating the role of the carers of persons with chronic diseases
have concluded that the interventions needed should focus on empowering caregivers to
perform their role, while maintaining optimal self-care [20–22], as well as on enhancing
their wellbeing and PMH [23].
Various systematic reviews and meta-analyses concur on the difficulty of assessing
the results on the effectiveness of interventions aimed at informal caregivers. This could be
due to several factors such as the diversity of methods employed and the distinct designs
and interventions used, as well as focus on a specific disease [24–29].
In this regard, some studies have used different types of intervention in carers, such as
those combining self-help programs with psycho-educational programs [30], those based on
the use of information and communication technology (ICT) [31–33], and those encouraging
physical activity [34]. Among all these studies, some authors believe that psychotherapeutic
interventions produce a greater benefit than psychoeducational interventions [35] and that
multi-component group programs are more efficient in reducing carer overload [36,37].
Several authors have made proposals that include the use of ICTs in interventions
aimed at informal caregivers [38,39]. Of note, one study used ICTs to enhance PMH in infor-
mal caregivers through the support of virtual platforms: (a) “Cuidadores 2.0” [Carers 2.0]
through self-care resources [40] and (b) a program to encourage PMH through an app
called “Cuidadoras crónicos” [Chronic carers]. This smartphone app-based intervention
offered a different activity every day for 4 weeks. After the end of the intervention, the
3-month follow-up results showed an improvement in PMH [41].
Various studies have used new technologies to carry out nursing interventions in
distinct populations [42–44], with favorable results.
A novel intervention, which has not yet been explored in the health setting, is the
use of dialogue circles; this intervention aims to offer carers support, advice, protection,
and accompaniment during the process of change, in which they adjust to a life with the
limitations imposed by caring for a patient with complex and chronic needs and with a
chronic disease in an advanced stage. These circles are essentially spaces in which carers can
share their feelings with other persons with similar preoccupations and fears; this provides
an opportunity to normalize some thoughts and concerns as carers realize they are shared
by other people in a similar situation. In addition, members of the group share strategies
and information they have found useful in their role as caregivers [45]. Consequently, this
intervention could be useful to enhance PMH and reduce caregiver overload.
Int. J. Environ. Res. Public Health 2023, 20, 644 3 of 13
2.4. Instruments
Data were collected through self-reported questionnaires sent through e-mail.
An ad-hoc sheet was used to collect participants’ sociodemographic variables (age,
sex, time since starting caregiving, educational level, marital status, number of children,
employment situation, family relationship to the patient, whether living with the patient or
not, and, if so, whether the patient received dependency benefits).
Int. J.
Int. J. Environ.
Environ. Res.
Res. Public
Public Health 2023, 20,
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Figure 1.
Figure 1. Flow
Flowdiagram
diagramshowing
showing participants’ progress
participants’ through
progress the the
through phases of the
phases ofrandomized two-
the randomized
arm parallel group clinical trial.
two-arm parallel group clinical trial.
2.4. Instruments
The variable PMH was assessed through the Positive Mental Health Questionnaire
(PMHQ; DataLluch,
were 1999) [50].through
collected This instrument contains
self-reported 39 items with
questionnaires sentanthrough
unequale-mail.
distribution
between the 6 factors
An ad-hoc sheetdefining
was used thetoconstruct: F1-Personal sociodemographic
collect participants’ satisfaction (8 items), F2-Prosocial
variables (age,
attitude (5 items), F3-Self-control (5 items), F4-Autonomy (5 items), F5-Problem
sex, time since starting caregiving, educational level, marital status, number of children, solving
and self-actualization
employment situation,(9 family
items), relationship
and F6-Interpersonal relationship
to the patient, whether skills (7 items).
living with the Thepatient
items
take the form of positive or negative statements that participants
or not, and, if so, whether the patient received dependency benefits). mark on a scale of 1 to 4,
depending on the frequency with which they occur: always or almost
The variable PMH was assessed through the Positive Mental Health Questionnaire always, fairly often,
always
(PMHQ;orLluch,
always, sometimes,
1999) [50]. Thisnever or notcontains
instrument often. The questionnaire
39 items providesdistribution
with an unequal an overall
PMH score (the sum of the scores of the elements), as well as specific scores
between the 6 factors defining the construct: F1-Personal satisfaction (8 items), F2-Proso- for each factor.
The overall PMH score ranges from 39 points (low PMH) to 156 points
cial attitude (5 items), F3-Self-control (5 items), F4-Autonomy (5 items), F5-Problem solv- (high PMH). The
minimum and maximum scores for each factor are as follows: 8–32 (factor
ing and self-actualization (9 items), and F6-Interpersonal relationship skills (7 items). TheF1), 5–20 (factors
F2,
itemsF3,take
and the
F4),form
9–36of(factor F5),or
positive and 7–28 (factor
negative F6). that participants mark on a scale of
statements
The questionnaire has been validated by
1 to 4, depending on the frequency with which they occur:several studies, obtaining
always a Cronbach’s
or almost always, alpha
fairly
between 0.89 and 0.90 and a test-retest correlation of 0.85 [51,52]. Based on the validation of
often, always or always, sometimes, never or not often. The questionnaire provides an
this questionnaire, a decalogue of recommendations to promote PMH was developed [53].
overall PMH score (the sum of the scores of the elements), as well as specific scores for
The ZBI-7, validated by Regueiro et al. (2007) [47], consists of 7 items related to
each factor. The overall PMH score ranges from 39 points (low PMH) to 156 points (high
overload and uses a Likert-like scale to obtain scores ranging from 7 to 35. In line with the
PMH). The minimum and maximum scores for each factor are as follows: 8–32 (factor F1),
literature, scores of 17 or more were considered to indicate intense overload. The questions
5–20 (factors F2, F3, and F4), 9–36 (factor F5), and 7–28 (factor F6).
focus on important areas such as caregiver health, psychological wellbeing, finances, social
The questionnaire has been validated by several studies, obtaining a Cronbach’s al-
life, and the relationship between carer and patient [54].
pha between 0.89 and 0.90 and a test-retest correlation of 0.85 [51,52]. Based on the vali-
The level of satisfaction in the IG was assessed using a satisfaction survey consisting
dation of this questionnaire, a decalogue of recommendations to promote PMH was de-
of the following four questions with yes/no answers: (a) I felt understood, (b) I consider
veloped [53].
Int. J. Environ. Res. Public Health 2023, 20, 644 5 of 13
that the intervention has helped me to decrease overload, (c) I think all caregivers should
undergo the intervention, and (d) I felt helped by listening to people in a similar situation.
2.5. Intervention
The intervention was performed between July 2021 and February 2022. Carers in the
control group (CG) were provided with routine care and they were referred to social work
to receive information on the help they could request.
The IG (IC) underwent the dialogue circles intervention. This intervention aimed
to increase PMH and reduce overload through the creation of safe spaces (circles) that
allow participants to be protagonists and experience the trust necessary to voice problems,
difficulties, and feelings surrounding their role as carers.
The overall intervention consisted of conducting three dialogue circles per group.
There were five groups: two composed of eight participants and three composed of nine
participants and a facilitator, who was always the principal investigator of the study. Each
circle lasted approximately 90 min, with a 15-day interval between each.
In the first circle, the facilitator explained the methodology and dynamics of the circles.
The use of the item was explained: the item is a material object indicating whose turn it is
to speak at that time and that the others are to pay attention. The object is passed around
the circle by hand among the participants, providing each with an opportunity to share
their thoughts and feelings if they wish.
Receiving the object is an invitation to share with the group. The object helps to ensure
that each participant in the circle has the opportunity to collaborate in their own time and
way without being interrupted while they speak. Participants share what they want or
remain silent during their turn, passing the object to the person next to them, from one
participant to another, until the circle is closed. None of the circles has an established script
and the themes to be discussed arise spontaneously among the participants. The facilitator
intervenes if a participant monopolizes the circle.
After this detailed explanation by the facilitator, the first circle starts with each partici-
pant introducing themselves, one after the other, applying the above-mentioned method
and dynamics. The two remaining circles follow the same methodology and dynamics as
the first.
The circles were carried out online, through a video call using the Zoom platform.
Consequently, the item was the raised hand icon.
Caregivers’ PMH and overload were measured in each group, 15 days before the
start of the intervention and 30 days after its end, with measurements being performed
at the same time in both groups. The IG was also administered a satisfaction survey on
the intervention.
score. A variable selection process based on Akaike information criterion was applied to
obtain the final models.
3. Results
3.1. Sociodemographic Data
Overall, no differences were observed between the two groups at the baseline, except
for age, education level, and marital status, with the IG being older and more frequently
single and having a higher educational level than the CG (Table 1). For numerical vari-
ables, the median and interquartile range (Q1 and Q3, which contain 50% of the sample)
are described, and for categorical variables, the absolute and relative frequency of each
category. The p-value of the test of equal distribution of the variable between the control
and intervention groups is presented: Wilcoxon if the variable is numerical, Fisher’s exact
test for categorical variables.
Table 1. Cont.
Table 2. Direct scores and by levels on baseline scales in the overall sample and in the control and
intervention groups.
After categorization of the factors of the PMH, significant differences were found only
in F3-self-control and F6-interpersonal relationship skills.
Table 3. Follow-up scores for the overall sample and for the control and intervention group.
4. Discussion
Informal caregivers often have high levels of psychological distress and dissatisfaction
in terms of meeting their own needs. Consequently, they require support and constant
guidance by nurses [55], who can offer interventions that help to prevent complications
in caregivers and reduce the risk of overload or ameliorate its effects [56]. Bearing in
mind this premise, we performed this study to analyze the impact of the online “dialogue
circles” nursing intervention on caregiver overload and PMH. As described, the main result
revealed that this intervention produced positive changes in the dimensions of PMH and
reduced the general level of overload reported by the family caregivers themselves.
The sociodemographic profile of the main caregivers in this study was in line with
previous studies reporting that the typical profile of these individuals has the following
characteristics: mainly middle-aged women, a first-degree relative of the patient (daughter
or wife), with low to secondary level education, living with the patient, and with an average
of two children [57–63]. In terms of the employment situation of the study population, most
caregivers in this study had a paid job. This result is similar to that reported in another
study [63], but contrasts with those of other authors [25,64] indicating that carers do not
have paid work. Those results may be due to the large amount of time that carers spend in
the care of older adults, limiting the time available to perform paid work. In this study, we
did not examine whether the main caregivers received some form of financial aid to carry
out their task (from other family members or some form of benefit), which could explain
these discrepancies.
The results on the changes produced after the intervention show enhanced PMH
and lower perceived overload in the IG. These results agree with those of another type of
intervention in carers previously reported in the literature. A study by Ferré-Grau et al.
(2021) [65] found that designing and implementing an ICT-based nursing intervention
reduced overload and increased PMH in informal caregivers, with an increase in the
global score of the PMH scale in the IG. The improvement in the PMH scores in the IG,
both overall and in its different categories, was highly favorable and encouraging, since
previous research had shown that PMH was correlated with self-care and, therefore, directly
affected caregivers’ health and indirectly the quality of care provided to the patient [51,52].
Therefore, the present study demonstrates that the dialogue circles nursing intervention
may benefit not only carers but also patients.
To our knowledge, no previous studies have analyzed the efficacy of a dialogue circles
nursing intervention in informal caregivers. However, there have been previous reports
Int. J. Environ. Res. Public Health 2023, 20, 644 9 of 13
of a similar technique in other study populations. For example, a study by Silva et al.
(2019) [66] implemented the culture circles created by Freire (1987) [67] in teachers, while
Souza et al. (2021) [46] used them in a nursing intervention in the families of patients
with COVID-19, showing that these tools encourage the ability to reflect on participants’
behavior by allowing them to be the protagonists of their own health/disease story, thus
enhancing their quality of life. Although dialogue circles have not been previously used
as a nursing intervention, Souza et al. (2021) [46] showed that culture circles can help
to reduce the overload perceived by the main carers of patients with complex chronic
needs and with advanced-stage disease, by offering a space in which they can share their
experiences and feelings, which in turn encourages empathy as participants feel identified
with others while listening to them describe their own similar situations. Therefore, this
type of intervention may be beneficial for other carers.
Satisfaction with the dialogue circles nursing intervention was high, with all partici-
pants reporting they were satisfied, since they indicated that they had felt understood and
that the experience had helped them to reduce their feeling of overload. Moreover, they felt
that the intervention should be extended to all family caregivers. These results are similar
to those reported by Lleixà-Fortuño et al. (2015) [40], who designed a web 2.0 website
for the carers of patients with chronic problems and who found that user satisfaction was
higher than 93% and that a similar percentage of carers would recommend the website to
other caregivers. Likewise, Ferré-Grau et al. (2021) [65] found that satisfaction with their
app-based intervention was high among users, who stated that they would recommend it
to other carers. A large proportion of the users agreed that increasing the duration of the
program would be beneficial.
5. Conclusions
The results of this study suggest that nursing intervention in online dialogue circles
improves PMH and reduces the perception of caregiver overload. It offers satisfaction to
caregivers, as it makes them visible and allows them to interact with other people who
are going through the same situation. Likewise, the use of new technologies to carry out
nursing interventions favors the participation of caregivers, avoiding displacements and
saving them time.
Our study is, to our knowledge, the first to evaluate the nursing intervention of
dialogue circles. It is a novel intervention—all the more so because it is conducted online—
that appears to be effective in reducing family caregiver overload. The intervention may
also help to improve their PMH by creating a space that provides social support and an
opportunity for reflection in this group.
Int. J. Environ. Res. Public Health 2023, 20, 644 10 of 13
However, further studies are needed to determine whether this type of interven-
tion, whether face-to-face or online, can contribute to improving the care of patients with
chronic diseases and their families and thus respond to the current situation of social and
health care.
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