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COLLOCATIONS

The document provides a list of collocations, idioms, phrasal verbs, connectors, and synonyms in English related to common words and phrases. It includes collocation examples like "white coffee" and "make a cake" as well as idioms such as "make ends meet" and connectors like "moreover" and "therefore". Synonyms provided include people, teenagers, and staff.

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Mónica pérez
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36 views4 pages

COLLOCATIONS

The document provides a list of collocations, idioms, phrasal verbs, connectors, and synonyms in English related to common words and phrases. It includes collocation examples like "white coffee" and "make a cake" as well as idioms such as "make ends meet" and connectors like "moreover" and "therefore". Synonyms provided include people, teenagers, and staff.

Uploaded by

Mónica pérez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COLLOCATIONS IDIOMS

WHITE COFFEE MAKE ENDS MEET/LLEGAR A FIN DE MES


MAKE A CAKE
DO THE DISHES
MISS THE BUS
OFF SICK, DE BAJA
HIRE PEOPLE
DO YOUR BEST

PHRASAL VERBS CONNECTORS


MOREOVER
THEREFORE

SYNONYMS

PEOPLE-CITIZENS- LOCALS
TEENAGERS- YOUTH- YOUNGTERS
STAFF- EMPLOYEES- WORKERS-
You received an email in which a customer bitterly complains about the service he
has been provided by your company. You own a luxurious and fine dining restaurant
in the centre of Madrid. Your aim is to apologize to the customer for the
inconveniences caused and convince him to return to your restaurant for a great
experience.

TO WHOM IT MAY CONCERN

I AM WRITING IN REFERENCE TO THE INCONVINIENCE CAUSED BY MY


EMPLOYEES AND MYSELF WHEN YOU CAME TO MY RESTAURANT, I WOULD LIKE
TO OFFER YOU THE FOLLOWING POINTS.

● Propose the client a solution and try to convince him to come back to the
restaurant.

To whom it may concern,

I am writing in reference to the service received in my company, I WOULD LIKE TO


MENTION SOM OF THE POINTS IN REFERENCE TO THE PROBLEM.
To start with I want to apologize for all the inconveniences caused BY MY
EMPLOYEES AND MYSELF. in my own name and on my staff name. If they could
have the opportunity, they would apologize by themselves. Due to an important
problem in the kitchen, they were so nervous and they did not DO THE TASK
PROPERLY work properly. In addition, two waiters and a chef were on the OFF sick,
so we had lack of personal. WORKERS. As far as I am concerned, it is not a reason for
being impolite with the customers as well as to offer an inappropriate service.

● He was not pleased by the menu. In his own words: “the food did not live up to the
high prices”.

Secondly, I want to apologized for the service that you have received. Consequently,
to the problem in the kitchen, cookers did not have the necessary tools to prepare the
menu. Although this problem, they did all the best, even so the food did not live up to
the high prices as you expose.

● The client is not satisfied with the service received, due to the fact that he was
treated in a unpolite manner by your staff.

Therefore, I would like to invite you and your family to come back to my restaurant.
Moreover, I would invite YOU to have lunch and dinner as well as to stay in a hotel in
Madrid during the weekend. You only have to choose the date. In order that you could
have a special weekend in Madrid. In other words, I hope you can forget the horrible
experience and have a great one. It is worth visiting Madrid again and have an
unforgettable experience. To sum up I assume all the responsibilities and I apologize
for them. I looked forward to your visit. We will carry on working to offer our best.

And finally taking everything into account. I look forward to your response.
Kind regards.
Rebeca López

CONTENT: 2
COMMUNICATIVE ACHIEVEMENT: 3
ORGANISATION AND STRUCTURE: 3
LENGUAGE CONTROL: 2
5 B1

Write an e-mail to the Human Resources Manager:

 saying how many staff you need and giving the date they need to start
 explaining why you need them
 stating what skills, they should have

TO WHOM IT MAY CONCERN

I am writing in reference to THE NECESSITY OF MY COMPANY TO HIRE MORE


EMPLOYEES FOR A NEW PROYECT. I need a four persons for school in January.

To start whit the day for start be 1º of January.,


I need this personal in January because after Christmas hollidays because I have two
classrrom new in my school

For one classroom whit twenty children of two years i need two teachers
The workday of first teacher is the 8 a.m to 4 p.m
The workday of second teacher is the 10 a.m to 6 p.m
you'll have one hour to eat.

Secondly,in very important that this personal have the teacher's formation. If this
formation is University Degree is better.

In addition too, this personal must have very patience,joy, be good companioa and
love the children's os course!!

However, the age it's less important, but don't have more fourty years.

And finally,taking everything into account I look forward to you response.

Kind regards

IRENE SERRANO

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