A Hard Day's work

Listening & Reading J Read the text. For questions 1-4, choose the
correct answer (A, B, c or D). Then explain the
1 A Listen and match the speakers (1-8) to their words in bold.
jobs (a-h). Think of one other thing each one
.Jiit might say. 1 What is the writer's purpose in the first paragraph?
f:JJtJ. Tech Jobs A to give details of her social media habits
B to compla in about often having to work at home
a 0 IT technician
c to explain that her job is easier than people think
b 0 web designer D to describe misunderstandings people have of her
c 0 social media manager job
d 0 digital marketer 2 What does the writer mean when she says 'The decision
e 0 app developer was a no-brainer' in the second paragraph?
f 0 content creator A It was a risky decision.
g 0 computer programmer B It was a stupid decision.
h 0 socia l media influencer c It was a decision that was easy to make.
D It was a decision that they were forced to make.
2 Look at the title of the article and read the 3 What do we learn about Sandy's job in the third
introduction. What do you think the job of a paragraph?
social media manager involves? A She is under constant pressure.
B She works with the customer service department.
A Listen and read to check.
c She mainly deals with customer complaints.
D She has to react quickly to negative responses.

irst things first. Despite what a lot of people think,

F being a social media manager is not all fun and

games. Don't get me wrong - I like my job - but
I certainly don't spend my working day commenting
on my friends' holiday pies or giggling at cat videos.
The truth is that this is a well-paid , demanding job that
needs a lot of dedication.
Social media manager is not as new a position as
you might think. Social networking services became
openly available in September 2006, and companies
had to decide whether or not to have a presence there.
The decision was a no-brainer, but the results weren't
always great, so by 2010, companies had started
employing full-time social media managers.
Basically, I have two main duties in my job: connecting
with customers and creating content. The first thing I
do when I get to the office in the morning is check any
activity on the company's social media accounts. These
days, a lot of people use social media like a customer
service tool, so I spend my mornings answering
questions and replying to comments or complaints.
Also, I have to take note of how popular my posts were
from the previous day. When a post gets very few likes,
I have to figure out why, and I have to do it fast.
 4 What is true about the content sandy creates? Vocabulary
A It must have a personal touch.
B It needs to promote a product.
work
e c It should always make readers laugh.
D It can sometimes cause offence.
6 Choose the correct word. Check in your
dictionary.
1 Dan was an unpaid employee/intern with a company
4 COLLOCATIONS Find and complete the words for three months to get some work experience.
in the text that describe the following. Then use 2 1 was fired/made redundant when the company
k the phrases to make sentences. closed down.
her
1 ... ................ companies s .......................... service 3 we currently have a duty/vacancy for a designer.
2 .... ..... .............. available 6 ............................. deals 4 Sabrina is a(n) experienced/trained IT technician, but
ion
3 ................... .. .. ... .. duties 7 .... .. .... ... ... ..... .. ..... . news this is her first job.
4 ............ ... ... .......... media s .............................. skills s Ed is full-time/part-time; he works 11 hours a week.
6 Pam is thinking of resigning/retiring and looking for
another job.
5 PREPOSITIONS Choose the correct preposition. 7 we must work hard to meet the 1st May deal/deadline.
Check in your dictionary. s Twenty candidates/clients were interviewed for the
job, but none of them were suitable.
1 Allow me to congratulate you on/for your promotion.
2 You haven't commented for/on my post yet.
.
3 Salary will depend on/in experience. 7 WORDS EASILY CONFUSED Fill in: profession,
4 Connect with/on your customers using this app. job, career, occupation. Check in your dictionary.
s The company replies at/to all emails of complaint.
1 Her ........... .................. .... as a dancer came to an end
when she broke her leg.
2 Myfatherhasbeenunabletofinda(n) ............. .. ..................
for the past two years.
3 can the witness please state his name, age and
................................. ?
4 John is a doctor by ................................. and has his
Then, in the afternoon, I start creating content for the own practice in London .
company's four social media accounts. I have daily and
weekly goals: I aim to upload at least three photos and PHRASAL VERBS
one video per week, and five posts and tweets each 8 Choose the correct particle.

day. What I post, though, depends on a lot of things.

give away: 1) to reveal; 2) to offer for free
For example, if we're giving something away or if there
give off: to emit
are some special deals, I write posts on that - but I
give out: 1) to hand out; 2) to be completely used up
have to be careful not to advertise too much, because give up: to stop doing sth; to quit
that doesn't go across well online. I also write posts
reacting to breaking news, or I might congratulate a 1 Oscar has a Saturday job giving out/of leaflets.
national sports team on a good result. Basically, the
2 we mustn't give away/up our trade secrets!
posts I create have to be natural, have to feel human,
3 That cheese is giving off/out a funny smell!
so the reader engages with them as they would with a
4 He gave up/off his job and moved to Italy.
real person, and likes or shares them.
So, what makes a good social media manager? Well, I speaking & Writing
think it's vital to be innovative, creative and have strong
attention to detail. You also need to have excellent 9 ~ Would you ever consider working as a
communication skills and a great sense of humour. social media manager? Why/Why not?
When you think about it, that's what social media is all
about! Look at the comments sections on any video-
sharing website - the majority of users are trying to 10 ICT Collect information about one of
the other jobs from Ex. 1. Think about: job
be humorous. So, if your jokes sometimes 'bomb' or
description/duties, qualities, problems . use
cause offence, then this job's not for you! But if you
your notes to write a short text about it for a
have what it takes, then being a social media manager
careers advice website. 5
is one of the best jobs out there.
 vocabulary
3 ** Fill in figure, meet, retire, resign, fired, make,
create, giggle, aim, engage in the correct form.
work
1 He couldn't .. .. ........... ...... out how to install the new

1 a) * Match the words to form jobs. software so he asked his colleague for help.
2 He .... ... ... ... .. .... ... .... after he was officially offered a
1 0
IT a marketer position at the new company.
2 Oweb b programmer 3 She .. .. .... .. .... .. .... .. ... content for news websites.
3 0
social media c developer 4 It was difficult to ... .. .... .. ....... .... .. .. our deadline, but we
4 Qdigital d technician all worked at the weekend and got it done.
5 Qapp e creator 5 After multiple warnings, he was finally ........ ..... .. ... .. ..... .
6 0
content f influencer 6 Having been employed for over 40 years, Bob plans to
7 0
computer g designer ..... .. ... .... .. .... ...... when he turns 65.
7 The factory closed, moving their operations further
south. As a result, he was.. .. ... .. ........ .. redundant.
b) * Which of the jobs in Ex. 1a can you see in 8 Harold made a joke and I couldn't stop ... ... .. .... .. ..... .. .. .
the pictures? during the meeting.
9 You can ..................... .. .... ... customers by using exciting
online content and interactive games.
10 we .. ... .... .. .... .. ........ to increase sales by 30% soon.

4 ** Fill in: on (X2), away, up, out, with.

1 Let's not give ... .... .. ... the new product until the official
date.
2 Th e machinery gave .... .. .... and had to be replaced.
3 I connect .... ....... . the Human Resources department
through the online portal.
4 we congratulated him. ........ . his recent promotion.
5 After trying to fix the new software all day, she finally
gave ...... .. ... and went home.
6 The salary depends .. ... ....... your prior work experience.

5 *** Fill in: employees, interns, duties, vacancies,

profession, experienced, trained, full-time, part-time,
presence, deadline, candidates, client, position. Two
words are extra.

• • • Administrative Assistant Position

FLEXCORP is looking for new administrative assistants for their busy
downtown location. We currently have two 1) ........................ which
need to be filled immediately; one 2) ...... .... ....... ... .... at 40 hours
2 * Choose the correct word. per week, and the other 3) ........................ at 15-20 hours weekly.
Successful 4) ........................ must be 5) ........................ , with a
1 The retail staff have weekly sales goals/deals that minimum of two years in a similar role. All new 6) ....................... .
they must meet. will be 7) ........... ... .......... to use our in-house software management
2 Employees who work in customer content/service tools during the first week on the job.
often have to deal with complaints.
3 You can find breaking news/media about the company Administrative assistant 8) .................... .... will include answering
on their social media feed. all incoming calls and electronic communications, scheduling
4 social networking sites/careers can be a useful 9) ....................... .......... meetings with our customers, and basic
bookkeeping. In the summer, the 10) ........................ also includes
resource during your job hunt.
responsibility for recruiting and supervising 11) ....... ................. from
5 Advertisers work to ensure their brands have an on line
the local university.
presence/dedication .
The 12) ........................ for applying is 4th May.
6 One way to increase the number of visitors to an on line
shop is to offer special skills/deals. Please forward a cover letter and CV to [email protected].
4