OM NAMAH SHIVAY
1. Operating Systems: -
An Operating System is System Software that manages computer hardware and
software resources and provides common services for computer programs.
Exp. Microsoft windows Apple Mac. Google Android, Linux Operating Systems.
2. Latest version of Operating System: -
Windows 11 is the latest major release of Microsoft windows NT Operating System. it’s
released on oct 05-2021
3. Difference Btw window 11 and window 10: -
Windows 11 requires a 64-Bit processor with 2 Core, 4Gb RAM and 64 Gb HDD while
window 10 requires 64-bit Processor with 1GHZ clock speed, 2GB RAM and 20 GB HDD
4. Similarity Btw Window 10 and iOS: -
Talking about user interface both iOS and windows mobile have a graphical user
interface (GUI) that’s allows user to interact with the operating system using icon,
buttons and other visual elements.
5. Task Manager: -
Allows Admistractors to terminate application and process adjust priorities and set
processer affinity as needed for best performance
6. Task Bar: -
The access point for programs displayed on the desktop and screen even if the program
is minimized.
7. Microsoft Edge: -
is the default web browsers on window 10 window 11 Xbox and All Xbox Series its
replacing internet explorer 11 and internet explorer mobile.
8. How to install and download the software: -
Locate and download an .exe File then locate and double click the .exe file, A Dialog Box
will appear then follow the instruction to install the software. The Software will be
installed.
9. Basic Difference Btw RAM and ROM: -
RAM is a random Access Memory which is violate memory that temporally stores the
files you working on, Rom (Read Only Memory) is Non-Volatile memory that
permanently stores instruction for your computer.
10.Latest Version of Windows OS (Operating System) Running In market: -
Window 11 is the latest major release of Microsoft windows NT Operating System. it’s
released on oct 05-2021
11.What is Taskbar: -
The access point for programs displayed on the desktop and screen even if the program
is minimized.
12.Difference Btw Antivirus and Malware and Firewall: -
The main difference btw firewalls and antivirus software is their purpose, where as
firewalls are designed to prevent unauthorized access by controlling data flow in and out of
your network, Antivirus software is designed to deduct malicious activity within your
system.
13.What Is IP Address: -
A unique numerical identifier of every device or network that connects to the internet.
14.What are the usages of Service pack in windows device: -
A service pack (SP) is a Windows update, often combining previously released updates,
that helps make Windows more reliable. Service packs can include security and
performance improvements and support for new types of hardware.
15.What is Virtual Memory: -
A memory management technique where secondary memory can used as if it were part
of the main memory, virtual machine is a common technique used in a computer
operating system.
16.What is operating system: -
An operating system is a program that acts as an interface between the computer user
and computer hardware, and controls the execution of programs.
17.Why do we need an operating system: -
Allows you to communicate with the computer without knowing how to speak the
computer's language.
18.What is Taskbar: -
The access point for programs displayed on the desktop and screen even if the program
is minimized.
19.What is event viewer: -
The Event Viewer is a tool in Windows that displays detailed information about
significant events on your computer.
20.What Is IP Address: -
A unique numerical identifier of every device or network that connects to the internet.
21.How to check IP address: -
First, click on your Start Menu and type cmd in the search box and press enter. A black
and white window will open where you will type ipconfig /all and press enter.
22.What I'd Mac Address: -
A MAC address (media access control address) is a 12-digit hexadecimal number
assigned to each device connected to the network.
23.Difference between Mac address and Ip address: -
The IP address of a device mainly helps in identifying the connection of a network (using
which the device is connecting to the network). The MAC Address, on the other hand,
ensures the computer device's physical location. It helps us to identify a given device on
the available network uniquely.
24.Difference Btw firewall and Antivirus: -
For one, a firewall is a hardware and software-based security system designed to
protect and monitor both a private internet network and a computer system. While
antivirus is a software program that detects and eliminates any threats that will destroy
a computer system.
25.What is basic architecture of the computer: -
Computer architecture is the organization of the components which make up a
computer system and the meaning of the operations which guide its function.
26.What is GUI: -
A digital interface in which a user interacts with graphical components such as icons,
buttons, and menus
27.What is GPU: -
The graphics processing unit (GPU) in your device helps handle graphics-related work
like graphics, effects, and videos.
1. Introduction- I would like to introduce myself Deepak Soni, I’m From Neem ka thana
Sikar but currently lives in saipura Sanganer Jaipur, I have completed my graduation in
bachelor of Computer Application in 2021 from Jaipur National university, along with
this I have completed my schooling from RBSE in 2014-2016, talking about my family
there are four family members in my family my father is a working in garments shop,
mother’s is housewife, and sister are married. I like to meet new people and make best
connections for better reach.
2. Daily Routine: - I wake up at 6AM Then I freshen up After that I go for walk Once, I come
back I take breakfast Then I search for job interviews on Google If I get any suitable
opening, I go for interview in the noon time I take lunch I go out with friends in the
evening time Once I comeback I take my dinner Then I go to bed.
3. Yesterday Routine: - Yesterday I woke up at 6AM Then I freshened up After that I went
out for walk Once, I came back I took my breakfast Then I searched for job interviews on
Google Then I went for interviews in the noon time I took my lunch in the evening time I
went out with friends Coming back from there I took my dinner Then I slept.
4. BPO (Business Process Outsourcing)
stands for Business process outsourcing It's a chain b/w 2 companies wherein one
company outsources their process to other company.
5. Customer service:
Understanding the concern/queries of customer related to some products or services
of the company and giving them satisfactory resolution
6. E-Commerce:
Buying and selling products online is known as E-commerce.
7. Customer support
Understanding the queries of customer related to some product or services and give
them satisfactory resolution
8. What is customer service?
Customer service is providing services to the customer before and after any
purchase
9. Why customer service is more important?
it is important to gain profit and for repeat business
10.Why you want to join BPO
BPO is one of the fastest growing sectors which gives career growth n stability of job
in all situations. That's why I want to start my carrier with good multinational
company.
11.What is Customer handling-
Understanding the actual need of customer, showing empathy, resolving their queries in
least time.
12.What are your future plans/Long term plan-
I want to focus on my career and achieve good position in a reputed company.
13.Why should we hire you-
I am punctual n eager to learn n implement new things. I love to interact n
communicate with different people. I will give my 100% to fulfill my target on time.
14.Social Media Effects –
social media is like a big party on the internet. It lets us talk to people all around the
world and share cool stuff. But sometimes, it can make us feel sad or waste our time.
So, it's important to use it wisely and be careful about what we share.
15.Women empowerment: -
Women empowerment means making sure that girls and women have the same
chances and opportunities as boys and men. It's about giving them the power to make
choices for their lives, like education and work. It also means treating women with
respect and not letting anyone stop them from reaching their goals. When women are
empowered, they can achieve amazing things and help make the world a better place
for everyone.
16.Child Labor: -
Child labor is when kids, who should be going to school and playing, are made to work
like adults. This is not good because it can harm their health and stop them from
learning and growing. We need to make sure that all children are protected and get to
enjoy their childhood instead of working in jobs that are not safe or suitable for them.
17.Redmi Note 9 Mobile: -
The Redmi Note 9 is a smartphone. It's like a mini computer that fits in your pocket.
With 32megapixcel camera 18watt charger, with media Tek Helio Processer IPS LCD
Display
18.What do you understand by globalization?
According to me when any company expand their business from one country to another
country on global platform. It is known as globalization.
19.What do understand by customer service/support?
i. According to me it is a process to ensuring the customer satisfaction with a
product or service. It is a provision of service to customer before, during
and after purchase.
ii. According to me customer service is totally depend on customer
satisfaction. If a customer satisfied with customer service and he gets
proper solutions for his problem. Then it seems as good customer service.
20. About Teleperformance: -
Teleperformance SE is a multinational company founded in 1978 with headquarters in
France. They provide services for debt collection, telemarketing, customer relationship
management, content moderation, and communication.
