Chord Electronics The Pumphouse, Farleigh Lane, East Farleigh, Kent,

Product Communication | English ME16 9NB. Great Britain.

+44 (0) 1622 721 444
[email protected]
chordelectronics.co.uk

2go V.1.0
Manual
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2go | User manual

1 Content

1 Introduction 3

2 Registering 2go 4

3 Updating 2go 4

4 Product description 5

5 Charging 2go 8

6 Connecting 2go to Hugo 2 9

7 Powering on 2go 10

8 GoFigure app – Configuration 11

9 Configuration menu 13

10 Connection methods 14

11 Audio playback 17

12 Manual configuration 20

13 Browser configuration 23

14 GoFigure app – Extra features 25

15 Technical Specifications 27

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2go | User manual

2 Introduction

This user manual is intended for 2go users. It contains all the information necessary to safely and
successfully use 2go and consists of two sections:

• The user manual describes 2go and provides the essential user instructions.
• The extended manual contains information that is not directly related to everyday use.

2.1 Safety

Please take note of the following safety instructions before using 2go:

• Never allow 2go to come into contact with water or other liquids.
• Never spray cleaner onto 2go. Only use a clean microfibre cloth to clean the casing.
• Before using this product you must read the safetly document included in the box.

2.2 Warranty

2go comes with a comprehensive 3 year warranty. To activate this warranty, please register your 2go via
the Chord Electronics website: www.chordelectronics.co.uk/register-product

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3 Registering 2go

2go comes with a three-year warranty

that covers defects in materials and
workmanship through fair wear
and tear.

• Register your 2go via the Chord Electronics website: www.chordelectronics.co.uk/register-product

• We recommend you register your product as it’s the first important step in protecting your
investment and helps us to provide you with the best possible after-sales support.

4 Updating 2go

New firmware is periodically issued to guarantee high performance and introduce new features to 2go.
These updates can be found in the GoFigure app.

1. In the Settings tab 4 of the GoFigure app, press Device Settings.

2. Press Firmware Update and select the update you wish to install.

2go can also be updated via manual configuration:

• Select “Firmware update” by pressing the Configuration button B (see chapter 9).

NOTICE The GoFigure app will not actively notify you of new updates. Check the app regularly to
keep your 2go up to date.
NOTICE Updates can only be downloaded when 2go is connected to a network with internet access.

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5 Product description

2go is a portable music streamer and player. Combined with Hugo 2, it can wirelessly stream from
connected devices and play back audio via Roon, AirPlay or from a Micro SD card, all with smartphone
control. 2go provides access to hi-fi sound quality at home or on-the-go, via Wi-Fi, Bluetooth or LAN.

5.1 Main parts

Please take a moment to familiarize yourself with 2go’s main parts:

A B C D E F G H J K L M N O

A Locking hex screw F Charge status LED L USB cable

B ON/OFF / Configuration button G Micro USB charging port M Connector pins

C Network status LED H MicroSD slot (left) N Allen wrench

D Ethernet port J MicroSD slot (right) O Ethernet cable

E 2go status LED K Wi-Fi / Bluetooth antenna

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5.2 Status LEDs

2go uses three LEDs to communicate feedback:

• 2go status LED E

• Network status LED C
• Charge status LED F

These LEDs emit various colours to communicate 2go’s status:

2go status LED Network status LED

2go is in Hotspot mode and is available as 2go is searching for a known Wi-Fi
a Wi-Fi connection for an external device. network.
Flashing Flashing

2go has successfully read the inserted

2go has established a Wi-Fi connection.
MicroSD card.
Flashing

2go cannot read the inserted MicroSD 2go has established an Ethernet
card. connection.
Flashing

2go has successfully paired via Bluetooth. 2go is booting.

Flashing

Refreshing SD card database.

Flashing fast

2go is updating its firmware.

Flashing slowly

2go is charging.

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5.3 Battery level

When 2go is switched on, the charge status LED F will glow in 1 of 4 colours to indicate the battery
level:

Flashing

Charging 100-75% 75-50% 50-25% 25-5% 5-0%

NOTICE The microprocessor remains active when 2go is switched off. This causes the battery to
slowly empty over time.
TIP The battery level is also displayed in the Home menu of the GoFigure app (see chapter 6).

5.4 Audio playback

2go can play back audio from the following sources:

• DLNA • MPD
– As a server • Bluetooth Audio (A2DP)
– Tidal (via Gofigure) • Roon
– Qobuz (via Gofigure) • Airplay
• Internet radio (via Gofigure) • MicroSD cards (Up to maximum
capacity 4TB)

To playback audio via Hugo 2 please make sure that Hugo 2 is switched on and that the USB input is
selected. This is shown by the input LED showing a white light.

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6 Charging 2go

2go can be charged with the provided USB cable L or the charger supplied with Hugo 2. It takes
about 5 hours to charge 2go. 2go and Hugo 2 can be charged simultaneously, with a charge time of
about 8 hours.

NOTICE When using a different charger, make sure it can supply at least 1A to charge 2go. To charge
2go and Hugo 2 simultaneously, an input of at least 2A is required. Using a 1A charger to charge both
devices simultaneously will result in only Hugo 2 being charged.
TIP We recommend that you fully charge 2go before using it for the first time.
TIP 2go can be charged while playing back audio, but this increases the charging time.

To charge 2go:

1. Insert the USB cable L or Hugo 2 charger into the Micro USB charging port G .
2. Insert the other end of the USB cable L or Hugo 2 charger into a suitable power outlet or adapter.
2go will start to charge and the charge status LED F and 2go status LED E will emit a solid white
light.

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7 Connecting 2go to Hugo 2

To connect 2go to Hugo 2:

1. Screw the connector pins M into

the front of Hugo 2 until finger tight.
NOTE: please do not over-tighten as this
will damage your Hugo 2

2. Gently attach 2go to Hugo 2.

3. Tighten 2go’s locking hex screws

A with the provided Allen wrench
NOTICE
N .
4. If your two devices are not
connecting with ease, please check
that the locking hex screws (A) are
loose and then if you have difficuty
slightly loosen the connector pins half-
a-turn and re-join the two devices.

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8 Powering on 2go

To power on 2go:

1. Attach 2go to Hugo 2 (see chapter 4).

2. Press and hold the ‘config’ button B for 2 seconds.
or
3. Press and hold the power button of Hugo2 until the buttons start to glow. 2go will now automatically
switch on.
4. Wait approximately 15 seconds. The Network status LED C will remain Orange whilst booting up
(please wait). When fully booted the LED will then show the current network status (see section 2.2).
5. If you intend to play back audio via Hugo 2, you will need to select the USB input on the device. This
is denoted by a white LED,

TIP We recommend using a 2go case to protect the connection between the two devices.

8.1 Powering off

To power off 2go:

1. Press and hold the ‘config’ button B for 5 seconds.

or
2. Press and hold the power button of Hugo 2. This switches both devices off.
3. Wait 20 seconds for 2go to power off

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9 GoFigure app – Configuration

2go can be configured with the GoFigure app,

available for download on the App Store or
Google Play.

9.1 Requirement

Your control device must have Bluetooth Low Energy (BLE) or Wi-Fi compatibility. If this requirement is
not met, see chapter 9 for the manual configuration method.

9.2 First use

The Setup Wizard of the GoFigure app can be used to quickly set 2go’s most important settings (see
page 11):

1. Install the GoFigure app on your control device.

2. Enable Bluetooth on your control device.
3. Make sure 2go is within range of your control device (< 5 m).
4. Open the GoFigure app and press Select Device. The app will scan for a nearby 2go.
5. Select 2go once it appears on your screen and press Select Device.
6. Please wait while the app loads your 2go.
7. Enter a custom name for your 2go (optional). Press Audio Playback to continue.
8. Select your Wi-Fi network and input your Password OR If using LAN, please connect your cable and
skip this step.
– Press Wi-Fi Normal to connect to a regular Wi-Fi network. Select your Wi-Fi network and enter
the password. Press Continue/Submit.
– Press Wi-Fi Hotspot to switch on 2go’s Hotspot. To connect, open your Wifi settings and select
2go-*****
– Press Bluetooth to connect to your 2go via Bluetooth.
9. Press FINISH to complete the setup wizard.

When using the GoFigure app for the second time, it will open on the Devices Near You page. Select
your 2go to go straight to the configuration menu.

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10 Configuration menu

The configuration menu of the GoFigure app allows you to manage and control your 2go:

1 2 3 4

1 Home tab
2 Music tab
3 Help tab
5
4 Settings tab
5 Status bar:
– Hot Spot connection
– Wi-Fi connection
– Bluetooth connection
– Charging
– Battery level

6 6 2go status information:

– Device name
– Connected device
– Active connection method
– Audio playback mode
7 DSD/Bit Perfect toggle
8 Audio playback controls

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11 Connection methods

2Go can connect to an audio source or your control device via Bluetooth, Wi-Fi or LAN.

11.1 Bluetooth

2go’s Bluetooth connection is always available. To establish a Bluetooth connection:

1. Enable Bluetooth on your control device or audio source.

2. Make sure 2go is within range of your control device (< 5 m).
3. Select 2go from the list of available devices.
4. If asked, enter 0000 as the input code. The 2go status LED E flashes purple when the connection is
registered.

NOTICE Bluetooth is a user-friendly wireless connection method, but can result in some loss of
sound quality. The use of a Wi-Fi connection is recommended for optimal sound quality.
NOTICE 2go has a maximum Bluetooth range of 5 metres. Sound distortion may occur beyond this
range.
TIP The PIN can be changed in the Device Settings menu of the Settings tab 4 of the GoFigure app.

11.2 Wi-Fi

Wi-Fi (or LAN) is the preferred connection method because it ensures the best sound quality. 2go can
establish a Wi-Fi connection in two ways.

NOTICE For optimal Wi-Fi performance, keep the Wi-Fi antenna K clear of obstacles.
NOTICE 2Go communicates only via 2.4 GHz networks and has a maximum Wi-Fi range of 10 metres.

TIP If you intend to play back music via Hugo 2 please select the USB input on the device. This is
denoted by a white input LED being shown.

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External network
2go can connect to an available Wi-Fi network. This option is enabled when Airplane Mode and Hotspot
Mode are deselected in the Settings tab 4 .

1. In the Settings tab 4 , press Wi-Fi to select or manually add a network.

2. Select an available network from the list. Enter the password and press Submit to connect.
or
3. Press Manually add network and enter the name and password of the network you want to add.
Press Done to connect.

TIP 2go can also connect to a Wi-Fi hotspot generated by a mobile device.
TIP You can add multiple networks to 2go. They will be automatically remembered and connected to
when in range.

Hotspot mode
2go can create its own Wi-Fi hotspot. This acts as a replacement for Wi-Fi when no external network is
available.

1. In the Settings tab 4 , select Hotspot Mode.

2. Enable Wi-Fi on your control device and select 2go-XXXX to connect, where XXXXX is a number
unique to your 2go.
3. If available, select the “Use without internet” (IOS) or “Use this network as is” (Android) option on
your control device when connecting to 2go’s hotspot.
– On an iOS device, press “cancel” in the top right corner to reveal this option. Repeat this step if
necessary.

NOTICE Once your control device is successfully connected, these steps do not need to be repeated
when using Hotspot mode again.

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11.3 LAN

When wireless internet is not available, 2go can establish a LAN connection via an ethernet cable:

1. Connect the provided ethernet cable O to 2go’s ethernet port D

NOTICE Wi-Fi is disabled when an Ethernet cable is connected.

TIP A LAN connection should be registered automatically will in most cases allow for zero configuration.

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12 Audio playback

2go can play back audio from the various sources (see chapter 2) and will automatically select the
correct source for you when you press play. Please make sure that if you are playing back audio through
Hugo 2 that the USB input is selected, this is denoted by a white colour.

12.1 Roon

2go can act as a Roon Ready device and play back audio from your personal Roon server:

1. Make sure 2go is connected to the same network as your ‘Roon Core’ and/or ‘Remote device’.
2. Navigate to your Roon Output settings and enable 2go. 2go is now a registered output.

12.2 Airplay

2go supports AirPlay, which allows it to connect to and play back audio from your Apple devices.

1. Make sure 2go and your Apple device are connected to the same Wi-Fi network.
2. Navigate to your Apple device’s audio output options and select 2go. All audio will now route to 2go.

TIP
Please ensure your iPhone master volume is set to maximum before adjusting the Hugo 2 volume

12.3 Bluetooth audio

2go can play back audio via a Bluetooth connection.

1. Enable Bluetooth on your control device and select 2go to connect.

2. Play music from your control device.

NOTICE If there are multiple 2go devices available, please select the one that is currently not
selected.

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12.4 MicroSD cards

2go is able to play back music stored on one or two MicroSD cards via DLNA, UPnP or MPD.

NOTICE 2go has two MicroSD slots H J .

NOTICE 2go supports up to a total of 4 TB of MicroSD storage capacity.

1. Insert a MicroSD card into one of the MicroSD slots H J . The 2go status LED E flashes green
when the card is detected.

NOTICE If there is an error when reading the card, the 2go status LED E will flash red. Remove
the card, check the content and re-insert.
TIP If 2go does not detect the MicroSD card, insert the card into a computer and make sure it is
formatted to ExFat.

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2. On your control device, open a DLNA, UPnP or MPD app of your choice (e.g. BubbleUPnP (Android)
or 8 Player (iOS).
3. In the app, select 2go as the audio output.
4. Select a song from the MicroSD card’s directory to begin playback.

Quickplay
The Quickplay option allows you to look at any MPD playlists stored on the MicroSD card. See chapter 11
for more information.

1. Press the Music tab 2 or use the playback controls on the home screen.
2. Select one of the available playlists to begin playback.
or
3. Select an SD card or the Radio to begin playback.

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13 Manual configuration

If your 2go or control device does not meet the requirements for configuration via the GoFigure app, the
connectivity and audio playback modes can also be manually configured.

13.1 Connecting 2go

2go can be connected to external devices in four ways (see chapter 7):

• Bluetooth
• Wi-Fi network
• Wi-Fi hotspot
• Local Area Network (LAN).

NOTICE Bluetooth is always available, while the other wireless connectivity modes can be manually
selected with the Configuration button B .
TIP A LAN connection can be established via an Ethernet cable.

13.2 Configuration method

2go can be manually configured by using the Configuration button B :

NOTICE The use of headphones is necessary while progressing through the options. This allows you
to receive spoken feedback and instructions during the process.

1. Connect 2go to Hugo 2 (see chapter 4).

2. Connect your headphones to Hugo 2.
3. Press the Configuration button B once to start the sequence:

“mode: press for mode”

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4. Press the Configuration button B repeatedly to progress through the options:

“mode: current mode”

“mode: enter Hotspot mode”
“mode: enter Network mode”
“mode: Hotspot password reset”
“mode: Bluetooth PIN reset”
“factory reset”
“firmware update”

5. After reaching the desired option, wait 5 seconds. Press the Configuration button B one last time
when instructed:

“mode: press to enter XXXX mode”

“mode: entering XXXX mode”

NOTICE Selecting one of the three reset options requires you to hold the Configuration button B
for several seconds.
TIP Selecting “mode: current mode” will prompt 2go to tell you the current connectivity mode.

13.3 Bluetooth connection

2go’s Bluetooth connection is always available, no matter which mode is selected.

1. Enable Bluetooth on your control device.

2. Select 2go from the list of available devices.
3. If asked, enter 0000 as the input code. The 2go status LED E flashes purple when the connection is
registered.

NOTICE Bluetooth is a user-friendly wireless connection method, but can result in some loss of
sound quality. We recommend using a Wi-Fi connection for optimal sound quality.
TIP The ‘Bluetooth’ PIN can be changed in the GoFigure app.

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Wi-Fi network mode

Network mode allows 2go to connect to an available Wi-Fi network.

1. Select “mode: enter Network mode” by using the Configuration button B .

TIP 2go is available for Wi-Fi connection when the 2go status LED E starts to flash blue.
TIP 2go will automatically look for or connect to a known Wi-Fi network. A new Wi-Fi network must first
be added in the browser configuration menu. See chapter 7 on how to connect to a Wi-Fi network.

13.4 Wi-Fi hotspot mode

W-Fi Hotspot mode allows you to connect to a Wi-Fi network created by your 2go. It acts as a
replacement for Wi-Fi when no external network is available.

1. Select “mode: enter Hotspot mode” by using the Configuration button B . The 2go status LED E
will flash blue and green when 2go is in Hotspot mode.
2. Enable Wi-Fi on your control device.
3. Select 2go-XXXXX to connect to the hotspot, where XXXXX is a number unique to your 2go.

13.5 Factory reset

The factory reset option allows you to erase all user adjustable information from 2go’s memory (e.g.
Wi-Fi networks, passwords and playlists).

1. Select “factory reset” by using the Configuration button B .

NOTICE Remove your MicroSD card from 2go before running a factory reset. 2go will otherwise
re-index the card as soon as the reset is complete.
NOTICE The name of your 2go may not reset when re-connecting 2go to a previously connected
control device. The name will reset once the Bluetooth cache is updated.
TIP The factory reset option is also available in the GoFigure app (see chapter 11).

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14 Browser configuration

As an alternative to the GoFigure app, 2go can also be configured in a browser menu. This menu is
only available on a control device that is connected to the Wi-Fi hotspot generated by 2go.

1. Activate the Hotspot mode of 2go.

2. Connect your control device to 2GO-XXXXX, where XXXXX is a number unique to your 2go.
3. Open a web browser window and go to www.2go.audio or http://192.168.1.1

The browser configuration menu has three sections:

• Wi-Fi settings
• Manage Connections
• Play Mode settings

14.1 Play Mode settings

The Play Mode settings section allows you to:

• Select Roon Ready to use Roon as the audio playback mode.
– Select DSD to use Roon DSD mode. MPD Bit Perfect Audio is automatically selected as well
(see chapter 11 for more information).
• Select Other to use Micro SD, Airplay or Bluetooth audio as the audio playback mode.
– Select MPD Bit Perfect Audio if you wish to only use Hugo 2 for volume control.
– Select Keep in Hotspot Mode if you wish to stay connected to 2Go’s hotspot.
• Save your settings.

NOTICE Deselect Keep in Hotspot Mode if you want to connect to a newly added Wi-Fi network.
NOTICE When switching between Hotspot mode and Network mode, press Save and Reboot to
ensure 2go reboots in the new mode.

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Wi-Fi settings
The Wi-Fi settings section allows you to:

• (Re)name your 2go.

• Enter the network name and password of the Wi-Fi network you wish to use.
• Save a Wi-Fi network to add it to 2go’s memory.
• Assign a password to the Wi-Fi hotspot created by your 2go when in Hotspot mode.
• Select the country that matches the used Wi-Fi network.

Manage Connections
The Manage Connections section allows you to delete a previously saved Wi-Fi network from 2go’s
memory.

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15 GoFigure app – Extra features

The GoFigure app’s configuration menu has some extra features that allow you to customize your 2go
audio playback experience.

15.1 DSD / Bit Perfect

Adjusting the volume with the physical controls of your control device can compromise the quality of
the digital signal. DSD / Bit Perfect disables the physical volume control on your control device and
prevents this from happening.

1. In the Settings tab 4 of the configuration menu, toggle DSD / Bit Perfect.

NOTICE This mode must be enabled for DSD playback via Roon.
NOTICE Enabling DSD/ Bit-Perfect will disable the control devices master volume control.

15.2 Quickplay

The Quickplay option allows you to look at any MPD playlists stored on the Micro SD card.

1. In the Music tab 2 of the GoFigure app, select the MicroSD card you want to view.
2. Select one of the available playlists to begin playback.

TIP Quickplay uses the BLE connection between 2go and your control device, so no Wi-Fi connection
is required.
TIP MPD playlists can be created in applications such as MPDeluxe (iOS), Glider (iOS) or M.A.L.P.
(Android).

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15.3 General Settings

The General Settings menu contains information about 2go’s networks and the contents of its MicroSD
card.

1. In the Settings tab 4 of the configuration menu, press General Settings.

2. Press Refresh DLNA Database to retrieve information about a newly inserted MicroSD card.

15.4 Device Settings

The Device Settings menu allows you to change 2go’s settings.

1. In the Settings tab 4 of the configuration menu, press Device Settings.

2. Press Re-run Wizard to repeat the initial configuration process.
3. Press Factory Reset to reset 2go back to its default factory settings.

15.5 Radio option

1. In the Music tab 2 of the configuration menu, press Radio.

2. Select one of the available radio stations to begin playback.
or
3. Add a radio station.

NOTICE 2go must be connected to an active WiFi network in order to access digital radio.

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16 Technical Specifications

We are invested to keeping 2go up to date. Please refer to www.chordelectronics.co.uk for the most
recent specifications.

Dimensions 50 x 62 x 22 mm

Weight 2Go 91 g

Weight 2Go + Hugo 2 180 g

Playback time Approx. 12+ hours

Charging time Approx. 5 hours

Charging input 5V / 2A

Wi-Fi 2.4 GHz

Bluetooth 4.1 / A2DP

PCM sample rates 44.1 kHz – 768 kHz

DSD via DoP DSD64 – DSD256

Storage MicroSD (up to 4 TB)

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