Terms and Conditions “RakuTrade & Go Campaign”
1. The following Terms & Conditions shall apply to Rakuten Trade Sdn. Bhd. (“Rakuten
Trade”) “RakuTrade & Go Campaign” (hereinafter referred to as “the Campaign”) which
will be begin from 1 September 2023 – 29 December 2023. (“Campaign Period”).
Eligibility
2. By participating in this Campaign, you hereby agree to be bound by the following Terms
and Conditions.
3. The Campaign terms and conditions (“Terms and Conditions”) shall apply to all new
customers of Rakuten Trade who have activated a Rakuten Trade account (“Eligible
Participants”). A Rakuten Trade account is activated upon the issuance of a Central
Depository System (“CDS”) number.
4. Existing Rakuten Trade customers with single or double account(s) who activate a second
or third Rakuten Trade account during the Campaign Period (“Existing Holders”) are
eligible to participate in this Campaign.
5. Rakuten Trade customers who terminate an existing Rakuten Trade account and
thereafter activate a new Rakuten Trade account during the Campaign Period shall not be
allowed to participate in this Campaign.
6. Rakuten Trade employees are eligible to participate in this Campaign but shall be limited
to Cash Upfront account opening only (“Rakuten Trade employees”).
7. Any individual who is below the age of eighteen (18) years as of the activation date with
Rakuten Trade shall NOT be eligible to participate in this Campaign.
Campaign Mechanism
A. New Customer Account Opening
8. All Eligible Participants shall be automatically enrolled in the Campaign.
9. Subject to these Terms and Conditions, Eligible Participants who open and activate a
Rakuten Trade account during the Campaign Period, choose the answer “Promotion”;
“Touch ‘n Go eWallet for the question “How did you hear about us?”, and enter the
promotion code ‘RAKUGO’, shall be rewarded with a Touch ‘n Go eWallet credit worth
RM10.00 per account activated.
10. The maximum amount of Touch ‘n Go eWallet credit a single Eligible Participant is entitled
to earn is RM30.00 (RM10.00 per account activated). For the avoidance of doubt, an
Eligible Participant is allowed to register three (3) Rakuten Trade accounts only during the
Campaign Period and activation of Foreign Market is NOT applicable for this reward.
11. Eligible Participants must activate their Rakuten Trade account by 29 December 2023,
4.30 pm to qualify for the Touch ‘n Go eWallet credit.
B. Existing Client Subsequent Account Opening
12. Existing Holders activate a second or third Rakuten Trade account pursuant to this
Campaign through the login dashboard and chooses the answer “Promotion”; “Touch ‘n
Go eWallet” for the question “What inspired you to open another account with us?”, and
enter the promotion code ‘RAKUGO’, shall be rewarded with a Touch ‘n Go eWallet credit
worth RM10.00.
13. The Touch ‘n Go eWallet credit shall NOT be awarded if Existing Holders fail to answer
the question “What inspired you to open another account with us?” with the answer
“Promotion” and “Touch ‘n Go eWallet” and enter the promotion code ‘RAKUGO’.
14. Existing Holders must activate their Rakuten Trade account by 29 December 2023, 4.30
pm to qualify for the RM10.00 Touch ‘n Go eWallet credit per account.
C. Rewards on First Matched Trade
15. Eligible Participants who successfully perform their first matched trade on any markets
offered by Rakuten Trade during the Campaign Period only will receive a RM10.00 Touch
'n Go eWallet Credit for each account. The Cash Upfront account encompasses trading
on Bursa Malaysia, US, or Hong Kong markets.
16. To be eligible for the first matched trade rewards on a Cash Upfront account, Eligible
Participants must successfully execute their first matched trade on either Bursa Malaysia,
US, or Hong Kong markets during the Campaign Period
17. Eligible Participants will NOT receive an additional RM10.00 Touch 'n Go eWallet credit
for subsequent trades on their Cash Upfront account on other markets even if they have
a successful first matched trade on their Cash Upfront account for another market during
the Campaign Period.
18. The maximum amount of Touch 'n Go eWallet credit that a single Eligible Participant can
earn through this mechanic is RM30.00 (RM10.00 per account). Each Eligible Participant
is allowed to perform their first matched trade on a maximum of three (3) Rakuten Trade
accounts only during the Campaign Period.
19. This Campaign can be combined with the current ongoing Rakuten Trade 1st Trade &
Receive A Brokerage Rebate (ref: 1st Trade & Receive A Brokerage Rebate T&C).
General
20. No other Rakuten Trade account opening related campaign shall be applicable during the
Campaign Period.
21. Eligible Participants must have a valid and existing Touch ‘n Go eWallet account in order
to receive the Touch ‘n Go eWallet credit.
22. Touch ‘n Go eWallet credits shall be credited to Eligible Participants and Existing Holders’
Touch ‘n Go eWallet app within thirty (30) calendar days of the following month, or any
further date as determined by Rakuten Trade in its sole discretion.
23. The Touch ‘n Go eWallet Credit will be credited to Eligible Participants Touch ‘n Go
eWallet app based on the mobile number registered in Rakuten Trade’s page 1 of the
application form. Eligible Participants shall notify and update their particulars including
their mobile number to Rakuten Trade in the event of any change within three (3) days of
the change failing which Rakuten Trade shall not be liable for any losses, expenses or
damages incurred by Eligible Participants.
24. The terms and conditions of the Touch ‘n Go eWallet credit (Touch ‘n Go eWallet Terms)
shall apply in addition to these Terms and Conditions. In the event of any inconsistency
between these Terms and Conditions and the Touch ‘n Go eWallet Terms only to the
extent of the Touch ‘n Go eWallet credit, the Touch ‘n Go eWallet Terms shall prevail.
25. The Touch ‘n Go eWallet credit is non-transferable to any third party, non-negotiable and
nonexchangeable for cash or other items. Rakuten Trade and/or Touch ‘n Go eWallet shall
have the right and discretion to remove or substitute the voucher code with any other item
of similar value without prior notice.
26. The Touch ‘n Go eWallet credit can only be used in the Touch ‘n Go eWallet app.
27. By participating in the Campaign, Eligible Participants are deemed to have agreed to be
bound by these Terms & Conditions. Rakuten Trade’s decision on all matters relating to
the Campaign is final, binding and conclusive. No correspondence, queries, appeals or
protests will be entertained.
28. Rakuten Trade reserves the right to cancel, terminate, suspend the Campaign with or
without any prior notice. For the avoidance of doubt, cancellation, termination or
suspension by Rakuten Trade shall not entitle any of the participants to any claim or
compensation against Rakuten Trade for any losses or damages suffered or incurred by
the participants as a direct or indirect result of the act of cancellation, termination or
suspension.
29. Rakuten Trade reserves the right at its absolute discretion to amend, delete or add to any
of these Terms and Conditions at any time with or without prior notice. Any variation,
additions, deletions or amendments to the Terms and Conditions herein shall be binding
on the Eligible Participants and be deemed to be brought to the attention of the participants
through any notice displayed at Rakuten Trade’s website.
30. Rakuten Trade shall not be held liable and/or responsible for any loss, damage or any
other form of liability (including indirect, consequential or economic losses, loss of profits,
and loss of opportunity) in whatsoever nature and howsoever arising or suffered by any
participants directly or indirectly from the Campaign.
31. Rakuten Trade shall not be held liable for any default of its obligation under the Campaign
due to any force majeure event which include but is not limited to an act of God, war, riot,
lockout, industrial action, fire, flood, drought, store or any event beyond the reasonable
control of Rakuten Trade.
32. TNG Digital Sdn Bhd is not an organiser of the Campaign and therefore is not responsible
for the organisation, management, execution, or any aspect of the Campaign and
therefore shall incur no obligations and/or liabilities towards the Eligible Participants and/or
the Campaign in general.
33. Participation in this Campaign shall be deemed consent by the Eligible Participants for
Rakuten Trade to collect, process and use the Eligible Participant’s personal data for the
purpose of the Campaign and in accordance with Rakuten Trade’s Personal Data
Protection Notice (which is available at
https://www.rakutentrade.my/files/pdpa_notices.pdf).
34. This Campaign shall be governed by and construed in accordance with the laws of
Malaysia and subject to the exclusive jurisdiction of the Courts of Malaysia.