ROHIT PATIL

Email: [email protected]
Mobile: +919763171087/+918796929957

Synopsis: 5.2 years of Experience in IT, primarily in Operation & Maintenance and Support. Have
exposureto domains like Windows, VMware, Server, Network Monitoring.

EXPERIENCE SUMMARY

⮚ Good experience in OSS, Application Support, VMware Support, Cloud-Kubernetes.

⮚ Experience in managing medium and large projects.
⮚ Flexible enough to adapt to new environments.
⮚ Good experience in Linux, SQL, PLSQL.

PROJECT EXPERIENCE

1.Tata Communications Transformation services. From May 2022 to till date

 Light Storm Telecom Venture: offers software defined connectivity solutions at the scale of Cloud
built on the country's first C+L band technology.

Type: Application Support

Domain: Windows, Linux, Cloud, CSFP
Tool: Nokia Assurance Center (NAC), Fresh Service, UIV, Order Management, Key clock.
Duration: From May 2022 to till date.

Role & Responsibilities: Sr. Engineer

 Proven work experience as an application engineer or similar role.
 Monitoring application instances health & Utilization.
 Provide clients with technical support as needed and relay information to our development teams for
ongoing maintenance and update needs.
 Maintaining documentation such as instruction guides, troubleshooting procedures,incident process
and Root cause analysis (RCA).
 Knowledge of containerization tool-Docker and container orchestration tool-Kubernetes
 Assisted in Maintaining/Updating existing Development, Staging and Productionenvironments.
 Support during pod setup on cloud cluster.
 Having knowledge of incident handling and providing end to end solutions.
 Having knowledge on server Switchover activity.
 Participate in call support with care team to provide resolution on ongoing issue.
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 Working with Technical Team (Nokia OSS) to review and analyses requirements and Feasible changes.
 Executing and analyzing test results to assure that feature and system requirements are met from.
customer network perspective
● Working on Nokia OSS Integration with different Tools like Ticketing Tool and CRM Tool
● Interacting with customer (LTV), understanding requirements & convert it into Business Requirements

2. Vodafone idea Pvt. Ltd. From Feb 2021 - March 2022

 Nokia: Nokia Networks is a multinational data networking and telecommunications equipment
company. We supported Infrastructure for the client.

Type: OSS Support

Domain: Windows, Linux, VMware & Monitoring.
Tools & Environment: vSphere client 5.5, VDP Backup, HPSM ticketing tool, BMC Remedy Tool,
Windows7,2008 R2, 2012 R2, 2016 server, FileZilla,
Duration: Feb 2021 - May 2022.

Role & Responsibilities: OSS Engineer.

 Providing L1 & L2 support for Linux Servers and managing 100+ Servers.
 Have experience on RedHat version 6.5 on NetAct VMs.
 Have experience on Oracle Enterprise Edition Version 11R2.
 Have used basic Linux commands related to directory, system performance.
 User Account management – Users and Groups creations and Customizations.
 Monitoring of Virtual Machines & OSS Servers (CPU, Memory, Disk and Network Utilization).
 Maintaining health checkup for all virtual machines.
 Troubleshooting of L1 activities in windows (login issues, VM slowness, Alarm monitoring).
 Increasing disk space, CPU and Memory for the servers using vSphere client.
 Monitoring nodes and troubleshooting the nodes when nodes went down.
 Activity support & Analysis of pre & Post activity logs.
 Regular backup using tar command and scheduling the jobs using crontab.
 Handling High severity Incident Management, Change Management & Problem Management

3. Suzlon Global Services Pvt. Ltd. From May 2019 - Dec 2020
Suzlon: Client is the oldest and one of the largest wind turbine Customer in India & US.

Type: Application Support

Domain: Windows
Tools & Environment: Scada technologies, CRM tool, SCS Technology Tracking System
Duration: May 2019 - Dec 2020

Role & Responsibilities: Engineer

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 Support For Scada Application.
 Regular Alarm Checking, Rectification and maintain lowest alarms (Critical/Major) in the system.
 We are Monitoring Scada related operations.
 Monitor Alarms in Scada & Co-ordinate with Field Engineering Team.
 Raise Case with L3 Team for Operations and Bug resolution On field.
 Working on Root Cause Analysis and implementation of suggested solutions with Field Engineer.

4.Electronica Mechatronics System(I) Pvt. Ltd. From Dec 2016 – Oct 2018
Electronica: one of the leading precision equipment manufacturing companies in India, established in
1986 in Pune, India.
Type: Production Engineer.
Domain: Windows
Duration: Dec 2016 – Oct 2018

Role & Responsibilities: Engineer

 Hardware & Software testing of all assembled PCB’s in DRO and scale.
 Aesthetical of final assembled product before it goes for heat and run test and observation of product
during its heat and run test.
 Testing, fault finding, report writing and visual inspection of varies product like Battery Chargers, Switch
Mode Power Supplies (SMPS), DC- Adapters, Over Voltage Protector, DC to DC converter, Transformer.
 Calibration and testing of reader head final testing before dispatch.
 Faultfinding, rework & Analysis of PCB’s return from field.

TICHNICAL SKILL
 Operating System: Linux (RHEL 6.5, Centos 6, Ubuntu 14.04) & Windows 10, Kubernetes.
 Database: MYSQL, PLSQL, Maria DB
 Tools: Putty, VMware vSphere enterprise plus 5.5
 Ticketing tool: BMC Remedy, Service Manager, Fresh service.

QUALIFICATION
 B.E (E&TC) From Shivaji University, Maharashtra in 68.19%
 H.S.C From Kolhapur Board, Maharashtra in 53.00%
 S.S.C From Kolhapur Board, Maharashtra in 69.23%

I hereby declare that all the above stated facts are true to the best of my knowledge.

Date (..) Rohit Patil

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