No: A-XX-2-6

Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 1 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01
PPE
Required

This document contains control & LED Error code descriptions for SMART
002 PCB’s

Prepared by: Andrew. Brown

Title: Field Engineer – Foreign Product Support

Distribution:

Branch Managers
Supervisors and Local Representatives
Field Engineers and Adjusters
Construction Charge hands
Service Leading Hands
Route Examiners / Mechanics
Repair Mechanics

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2000)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 2 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

SMIC PCB

SMIC LED Possible Cause Possible Solution

PO 1 • Error in 24V circuit • Check 24V circuit
OFF • External Device (P02, P03 VDD
• F2.5A-LB or F4A-LB fuse and Vcc
faulty connected to P01
• Check ADDU,
ESE auxiliary
contacts
• Check fuses
PO 2 • Error in 24V circuit for • Check 24V circuit
OFF external devices on ADDU, ESE,
• F2A-LB fuse faulty auxiliary contacts
etc
• Check fuses
PO 3 or VDD1 • Error in 12V BIO bus circuit • Check BIO bus
OFF • F2.5A-LB or F1.6A-LB fuse circuit
faulty • Check LOPs and
LINs
• Check fuses
Vcc • Failure in microprocessor • Check SCIC card
OFF card supply insertion
• Flash EPROM on SCIC not • Check position of
properly inserted flash EPROMs
• Error in CAN bus on SCIC
(marking EPROM
socket)
• Check CAN bus
circuit
RKPH • Phase missing or voltage • Check phases
OFF too low • Check voltage
• Voltage shut down or over drops & current
voltage peaks
ISPT or ISK • Open safety circuit • Check safety
OFF circuit
• Check F1A-HB
fuse

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 3 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

SDIC PCB

SDIC LED Possible Cause Possible Solution

P01 • Error in 24V circuit • Check 24V circuit
OFF • Fuse F2.5A-LB (001) or (comp. SMIC)
fuses F4A-LB and F2A-LB • Check fuses
(002) faulty
Vcc • Internal 5V supply faulty • Replace SDIC
OFF • Incorrect feedback from • Check Digisens
load measurement sensor load
measurement
sensor
WDOG • Software failure / comms • Reset the system
OFF or failure on bus and / or turn off
Permanently the JTHA main
LIT switch

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 4 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

SCIC PCB

SCIC LED Possible Cause Possible Solution

SERVICE Lit • DIP switch 8 to ON position • Dip switch 8 to
OFF position
WDOG • Software failure • Reset the system
Does not by pressing the
blink reset button
DOOR Error in Door sub-system
blinks • The motor tried to close the • Check KET-S
1 blink door more than 3 times In contact (setting &
more than 10 secs without connections)
KET-S signal • Check ST-S
contactor

• The motor tried open the • Check KET-O

2 blinks door 3 times during more contact (setting &
than 10 secs without KET-O connections)
signal • Check ST-O
contactor

• After a travel command the • Check KTS on

3 Blinks door closes and the KET-S this floor
signal is activated, but
during the next 2 minutes • Check KTC
the car does not start to
move. The system tries to • Check the rest of
close 10 times, if the safety safety circuit
circuit does not make the
doors will lock closed for 3
minutes without car
movement

• The KSKB closing force • Check KSKB

4 Blinks limiter is activated too often contact (setting
and connections)
• Check for
obstacles
preventing doors
from closing

• Doors Unavailable
Constant
Blinking

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 5 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

DRIVE Error in drive sub system

blinks

1 Blink • Safety circuit error. Safety • Check safety

circuit does not close even circuit
when the doors are closed • Check KTS
& fully interlocked. interlocking

2 Blinks • Contactor feedback error. • Check contact

Contactor auxiliary contacts wiring and state
in wrong state. of auxiliary
contacts

3 Blinks • Direction of travel wrong • Swap two phases

on the motor.

• Check the
connection and
installation
direction of the
KS-KSE
magnetic
switches.

4 Blinks • The information from the

magnetic switches during • Check shaft
travel does not match the information
stored shaft image. magnets
• Check alignment
between magnets
and switches
• Check switch
connections
5 Blinks • The travel lasted longer • Check whether
than the max. Travel time car is jamming in
recorded between the last shaft – guide
stops during the measuring friction
travel
6 Blinks • Only for ACVF closed loop • Check fault code
FC recoverable error on VACON drive

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 6 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

DRIVE - Continued

7 Blinks • The THMH thermal motor • Too many starts

protection or the KTHM per hour
hoistway temperature • Replace temp
monitoring has been sensor
triggered • Check fault code
on VACON drive

Constant • Fatal Error • Check fault code

Blinking on VACON

SCIC LED Possible Cause Possible Solution

TRIP 1 Error load measuring
sensor CLC
Blinks
• 1x • No Frequency • Check XLD
• 2x • Wrong Value wiring (SDIC)
• 3x • Calibration • Check load
• 5x • Not Calibrated measuring
sensor fixing
• Check load
measuring
parameters
• Re Calibrate
Load sensor
• Turn DIP switch 1
• LIT DIP switch 1 activated in ON (on SCIC) off.
position (Load measuring sensor
turned off)

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 7 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

Continued

SCIC LED Possible Cause Possible Solution

TRIP 2
• LIT • DIP switch 7 activated • Turn DIP switch 7
(maintenance mode (on SCIC) off
activated)
ERR

• Blinks • Temporary Error • System will

fast recover itself
• • after a little time.
•
• Blinks • A sub system is not • Check the other
slow available LED’s to get
more information

• LIT • Fatal error. System need • Force a reset

reset

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 8 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

Combinations of LED Codes on SCIC PCB

SCIC LED Possible Cause Possible Solution

TRIP 1,
TRIP 2
Blinks
• 1x • Fatal Error • Reset system

• 2x • Safety Chain Error • Check Safety

chain
• 3x • Overload Error • Check car load
measuring unit
• Re calibrate unit

3 LED’s Special control status

WDOG, • Inspection travel
DRIVE, • ESE Recall control
ERR • Synchronisation travel
All blink • Measuring travel
simultaneously
at intervals of
2 sec

4 LED’s
WDOG,
DOOR
DRIVE,
ERR
All blink
simultaneously
at intervals of

• 1 sec • CAN bus error

• 2 sec • SIM card not present or • Correct SIM card
faulty • SIM inserted
correctly
• Check Sim
socket

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)

 No: A-XX-2-6
Otis Elevator
AUSTRALIAN TECHNICAL ARTICLE Page: 9 of 9
Company Date: Aug 2007
Schindler SMART 002 LED Error Codes
Revision: 01

Elevator Control : Error Codes on COP & LIN’s

Turn DIP switch 5 on SCIC ON

The actual error message will be displayed on the COP and on the main stop
LIN (there is no storage of older faults)

Code Failure Possible cause

00 No errors registered
01 Safety circuit open A primary safety contact
is open circuit
02 Door safety circuit opened during Car gate or landing lock
travel broken during travel
03 Error in normal door closing
sequence
04 Door stopped out of door zone
05 Blocked call button After a specified time,
car or landing calls still
registered by the
elevator control
06 The elevator does not start
07 Power failure on BIONIC PCB’s Power supply out of
tolerance
10 Travel too long The door zone was not
reached within the
maximum travel time
11 Position lost The elevator control has
lost position of the car in
the shaft.
12 Over temperature The hoisting motor is
over heated
13 Error in the normal door opening
sequence
41 Mains supply failure Voltage not available
42 Elevator is in inspection mode
43 The elevator is in fireman’s control
mode
44 Data recording is turned off
45 Priority car calls mode Elevator only records
car calls
46 The elevator is operating on
emergency power
90 Alarm button activated Cannot be stopped by
44

Unpublished Work © copyright Otis Elevator Company 2007 Form ZS5619(6-2007)