Triton Martinique
Triton Martinique
electric shower
Installation and
operating
instructions
INSTALLERS PLEASE NOTE THESE INSTRUCTIONS ARE TO BE LEFT WITH THE USER
CONTENTS Page
To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.
Telephone: 0844 980 0730
Facsimile: 0844 980 0744
E mail: [email protected]
Martinique electric shower
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Martinique electric shower
INTRODUCTION
Introduction ADVICE TO USERS
Advice to users
This book contains all the necessary fitting and
IMPORTANT: When first installed the unit
operating instructions for your Triton electric
will be empty. It is essential the unit should
shower. Please read them carefully.
contain water before the elements are
The shower installation must be carried out by a switched on. It is vital that the
suitably qualified person and in the sequence of I-001-A
commissioning procedure is followed.
this instruction book. Failure to carry out this operation will result
Care taken during the installation will provide a in damage to the unit and will invalidate the
long, trouble-free life from your shower. guarantee.
SPECIFICATIONS
Specifications The following points will help you understand
how the shower operates:
Electrical
a. The electric heating elements operate at a
Nominal power Nominal power
constant rate at your chosen power setting.
rating at 240V rating at 230V
It is the rate of the water passing through
9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)
the heater can which determines the water
10.5kW – (45A MCB rating) 9.6kW – (45A MCB rating)
temperature. (The slower the flow the hotter
Water the water becomes, and the faster the flow,
Inlet connection – 15 mm diameter. the cooler the water.)
Outlet connection – ½” BSP male thread. b. During winter the mains water supply will
Entry Points be cooler than in the summer, so the flow
Water – Right: bottom back, bottom. rate will vary between seasons at any one
temperature setting. At different times of the
Cable – Right: middle back, top.
year you may have to adjust the position of
Materials the temperature control to maintain your
Backplate, cover, controls, showerhead – ABS. desired temperature setting.
Sprayplate – Acetal. c. The stabiliser valve minimises variations in
Elements – Minerally insulated corrosion resistant shower temperature during mains water
metal sheathing. pressure changes. If changes in shower tem-
Dimensions perature are experienced during normal use,
Height − 338 mm it will most likely be caused by the water
Width − 208 mm pressure falling near to or below the mini-
Depth − 95 mm mum level. The drop in pressure may be due
to water being drawn off at other points in
Standards and Approvals the house whilst the shower is in use. If pres-
Splashproof rating IPX4. sure drops appreciably below the minimum,
Complies with the requirements of current British the heating elements will automatically cut
and European safety standards for household out.
and similar electrical appliances. If ever the water becomes too hot and you
Complies with requirements of the British cannot obtain cooler water, first check that
Electrotechnical Approvals Board (BEAB). the sprayplate in the showerhead has not
Meets with Compliance with European become blocked.
Community Directives (CE). Do not place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and
backplate, and possibly damage the sealing
Replacement parts can be ordered from Customer rubber.
Y-003-A
Service. See ‘spare parts’ for details and part numbers.
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Martinique electric shower
MAIN COMPONENTS
Main components Fig.1
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16
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Martinique electric shower
Water
WATER requirements
REQUIREMENTS
Water requirements
Mains electric supply
(via double pole switch)
WARNING!
The shower must not be positioned
where it will be subjected to freezing
Double conditions.
pole
isolating
switch
The installation must be in accordance with
Water Regulations and Bylaws.
Shower
unit To ensure activation of the heating elements,
the shower must be connected to a mains water
Switch may
be wall supply with a minimum running pressure of
Isolating
stopvalve mounted 100kPa (1.0 bar) at a minimum flow rate of nine
in accordance
with IEE regs. litres per minute for the 9.5kW rated model.
For the 10.5kW rated shower, the minimum
running pressure must be 150kPa (1.5 bar) at a
Mains minimum flow rate of eleven litres per minute.
water
supply For all models the maximum static pressure must
be 1 000kPa (10 bar).
Note: If the stated flow rates are not available,
it may not be possible to achieve optimum
performance from the unit throughout the year.
Separate permanently
connected supply For guidance on the running and static pressures
from consumer unit
contact the local Water Authority or consult a
competent plumber.
Fig.5 Diagrammatic view (not to scale) During periods of high ambient temperatures it
may be necessary to select a low power setting
to achieve your preferred shower temperature.
The water supply can be taken from a cold water
storage cistern provided there is a minimum
head of ten metres (fifteen metres for the
10.5kW model) above the showerhead. It must
be an independent supply to the shower only.
If it is intended to operate the shower at
pressures above the maximum or below the
minimum stated, contact Customer Service for
advice.
Fig.5 shows a typical system layout.
Do not use jointing compounds on any pipe
fittings for the installation.
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Martinique electric shower
sitinG
SITING OFshower
Siting of the tHe SHOWER
THE sHOWer
ImpoRTANT: If installing onto a tiled wall
always mount the unit on the surface of the
tiles. nEVER tile up to the unit. Shower unit can
be mounted either
Refer to fig.6 for correct siting of shower. side of riser rail
not less than 25mm above the spill-over level Mains cold water
supply - bottom
of the relevant bath, shower tray or other fixed Soap dish and back only
retaining
appliance’. The use of the supplied retaining ring
ring/gel hanger will in most cases meet this
requirement, but if the showerhead can be Shower unit
placed within a bath, basin or shower tray, then 25 mm minimum must not
be within
a double check valve, or similar, must be fitted in an area
Spillover
the supply pipework to prevent back-flow. level 1 metre
Outline of bath from base
Pressure relief safety device or shower tray
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Martinique electric shower
backplate
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Martinique electric shower
View from
rear of backplate
Fig.11
20mm
Fig.12
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Martinique electric shower
WARNING!
PLUMBING CONNECTIONS
Plumbing connections
The outlet of the shower acts as a Plumbing to be carried out before wiring
W-004-A
vent and MUST NOT be connected to Do not use jointing compounds on any pipe
anything other than the hose and fittings for the installation.
showerhead supplied. Do not soldered fittings near the shower unit
as heat can transfer along the pipework and
damage components.
Compression fittings must be used to connect
to the inlet of the shower. (Push-on fittings must
not be used as full engagement cannot be
guaranteed.)
Note: An additional stopvalve (complying with
Water Regulations) must be fitted in the mains
water supply to the shower as an independent
means of isolating the water supply should
maintenance or servicing be necessary.
Important: Before completing the
connection of the water supply to the inlet
of the shower, flush out the pipework to
remove all swarf and system debris. This can
be achieved by connecting a hose to the
pipework and turning on the mains water
supply long enough to clear the debris to
waste.
Procedure
Turn off water supply either at the mains
stopvalve or the isolating stopvalve. Connect the
mains water supply to the inlet of the shower
via 15mm copper, stainless steel or plastic pipe
using a 15mm x 15mm elbow compression
fitting.
Do not use excessive force when making these
connections.
Make sure the backplate is square on the wall
and tighten the two retaining screws which hold
it to the wall.
Turn on the mains water supply and check for
leaks in the pipework connection to the shower.
IMPORTANT: Using a suitable sealant, always
seal around the incoming pipework to
prevent water entering the wall.
Note: At this stage no water can flow through
the unit.
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Martinique electric shower
ELECTRICAL CONNECTIONS
Electrical connections Fig.13
SWItCH oFF tHE ELECtRICItY SUPPLY At
tHE MAInS. L
Fig.13 shows a schematic wiring diagram. 1
N
The cable entry points are shown in fig.1. The 6
cable can be surface clipped, hidden or via E 2
20mm conduit. 4
Note: Conduit entry can only be from rear.
Route the cable into the shower unit and 3
connect to the terminal block (fig.14) as
8
follows:
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Martinique electric shower
COMMISSIONING
Commissioning
Fig.15
WARNING!
Before normal operation of the
shower, it isW-001-A
essential the following
commissioning procedure is completed
Valve
spindle correctly.
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Martinique electric shower
Coloured
edge
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Martinique electric shower
14
Martinique electric shower
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Martinique electric shower
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Martinique electric shower
Phased shutdown
In use, when the stop button is pressed, power is
switched off to the elements. Water will continue
to flow for a few seconds, flushing out any
remaining hot water. This makes sure the next
immediate user will not receive a slug of hot
water if standing under the showerhead when
starting the shower.
temperature regulator
During normal operation if an overheat
temperature is sensed, power to the elements
will be reduced. Water will continue to flow.
When the temperature has cooled sufficiently
power to the elements will be automatically
restored to the setting at the time of
interruption.
safety cut-out
The unit is fitted with a non-resettable
thermal cut-out safety device. In the event of
abnormal operation which could cause unsafe
temperatures within the unit, the device will
disconnect the heating elements. It will require a
visit from a qualified engineer to determine the
nature of the fault and replace the safety device,
once the unit has been repaired.
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Martinique electric shower
INSTRUCTIONS
Instructions FOR INSTALLERS
for installers and service engineers only AND SERVICE ENGINEERS ONLY
CLEANING THEinlet
Cleaning the INLET
filter FILTER
Fig.24
It is recommended that the filter is periodically
cleaned in order to maintain the performance of
the shower. It is essential that this operation is
carried out by a competent person.
SWItCH oFF tHE ELECtRICItY SUPPLY At
tHE MAInS.
The inlet filter is situated in the inlet pipe which
is part of the solenoid valve (fig.24).
Inlet To gain access to the filter, remove the trimplate
filter then disconnect and remove the compression
fitting. Also, depending on the incoming
pipework arrangements, if there is not enough
slack in the pipework, it could mean removing
the unit from the wall.
When cleaning the wire mesh filter DO NOT
use a sharp object, as it will cause damage. It is
preferable to use an old toothbrush or similar.
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Martinique electric shower
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Martinique electric shower
FAULT FINDING
IMPORTANT: Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Fault finding
Problem/Symptom Cause Action/Cure
2 Water too hot. 2.1 Not enough 2.1.1 Increase flow rate via temperature
water flowing control.
through the 2.1.2 Blocked showerhead — clean or replace
shower. blocked sprayplate in showerhead.
2.2 Blockage in 2.2.1 Check if stop valves are fully open. Check
supply. if blockage in inlet filter.
2.3 Increase in 2.3.1 Readjust flow rate to give increased flow.
ambient water 2.3.2 Select ‘economy’ power.
temperature.
3 Water temperature 3.1 Heater cycling 3.1.1 See 'Water too hot' causes 2.1, 2.2 and
cycling hot/cool at on outlet 2.3 and their appropriate action/cures. If
intervals. thermal cut-out. it continues, contact Triton Customer
Service.
4 Water too cool or 4.1 Too much flow. 4.1.1 Reduce flow rate via temperature control.
cold.
4.2 Water pressure 4.2.1 Is water supply mains or tank fed ?
below minimum 4.2.2 If tank fed, replumb to mains water
required (see supply or see 4.2.4.
rating label). 4.2.3 If mains fed, make sure that the mains
stopvalve is fully open and there are no
other restrictions in the supply while
X-004-A shower is in use, or see 4.2.4.
4.2.4 Fit pump to give minimum pressure (see
rating label). Contact Customer Service
for advice.
4.3 Reduction in 4.3.1 Readjust flow rate to give reduced flow.
ambient water 4.3.2 Select ‘high’ power.
temperature.
4.4 Electrical 4.4.1 Have unit checked by suitably qualified
malfunction or electrician or contact Triton Customer
safety cut-out Service.
operated.
20
required (see supply or see 4.2.4.
rating label). 4.2.3
If mains fed, make sure that the mains
stopvalve is fully open and there are no
other restrictions in the supply while
Martinique electric shower
X-004-A shower is in use, or see 4.2.4.
4.2.4 Fit pump to give minimum pressure (see
rating label). Contact Customer Service
FAULT FINDINGfor advice.
4.3 Reduction in 4.3.1 Readjust flow rate to give reduced flow.
Problem/Symptom Cause ambient water Action/Cure
4.3.2 Select ‘high’ power.
temperature.
5 Shower varies from 5.1 Water pressure 5.1.1 Wait until the water pressure resumes to
normal has dropped normal.
temperature to below minimum
cold during use. required.
In the unlikely event of unit failure other than detailed in the fault finding page,
Y-001-A
please contact Customer Service for advice.
21
uK SErVICE PoLICY TrITon STandard GuaranTEE
In the event of a product fault or complaint occurring, the following Triton guarantee this product against all
procedure should be followed: mechanical and electrical defects arising from
1. Telephone Customer Service on 0844 980 0750 having available, faulty workmanship or materials for a period of
your details including post code, the model number and power two years for domestic use only, from the date of
rating of the product, together with the date of purchase and, where
applicable, details of the particular fault. purchase, provided that it has been installed by
2. If required, the Customer Service Advisor will arrange
a competent person in full accordance with the
for a qualified engineer to call. fitting instructions.
3. All products attended to by a Triton service engineer must be Any part found to be defective during this
installed in full accordance with the Triton installation guide guarantee period we undertake to repair or replace
applicable to the product. (Every product pack contains an installation at our option without charge so long as it has been
guide, however, they can also be bought via our Customer Service Spares properly maintained and operated in accordance
Department).
with the operating instructions, and has not been
4. Our engineer will require local parking and if a permit is required this
must be available to the engineer on arrival at the call. subject to misuse or damage.
5. It is essential that you or an appointed representative (who must This product must not be taken apart, modified or
be over 18 years of age) is present for the duration of the service repaired except by a person authorised by Triton.
engineer's visit. If the product is in guarantee you must produce This guarantee applies only to products installed
proof of purchase. within the United Kingdom and does not apply to
6. Where a call under the terms of guarantee has been booked and products used commercially. This guarantee does
the failure is not product related (i.e. scaling and furring, incorrect not affect your statutory rights.
water pressure, pressure relief device operation or electrical/plumbing
installation fault) a charge will be made. A charge will also be issued What is not covered:
if nobody is at home when the service engineer calls or adequate
parking/permit is not available. 1. Breakdown due to: a) use other than domestic
7. If the product is no longer covered by the guarantee an up front use by you or your resident family; b) wilful act
fixed fee will be charged before the site visit. or neglect; c) any malfunction resulting from the
8. Should proof of purchase not be available on an “in-guarantee” call, incorrect use or quality of electricity, gas or water
or should the service engineer find that the product is no longer or incorrect setting of controls; d) failure to install
under guarantee, the engineer will charge the same fixed price and in accordance with this installation guide.
the customer will be expected to pay the engineer before he leaves.
If payment is not made on the day an administration charge will be 2. Repair costs for damage caused by foreign
added to the fixed charge. objects or substances.
9. If a debt is outstanding from a previous visit, or from any other Triton 3. Total loss of the product due to non-availability
purchase. Triton reserves the right to withhold service until the debt of parts.
has been settled. 4. Compensation for loss of use of the product or
10. Triton takes the health, safety and wellbeing of its employees very consequential loss of any kind.
seriously and expects customers to treat all staff members with respect.
Should any employee feel threatened or receive abuse, either verbally 5. Call out charges where no fault has been found
or physically, Triton reserves the right to withhold service and will with the appliance.
support the employee with a legal prosecution. 6. Call out charges where the water supply cannot
replacement Parts Policy be isolated, this includes consequential losses
It is the policy of Triton Showers to maintain parts availability for the arising from unserviceable supply valves.
duration of production and a period of 5 years thereafter in accordance 7. The cost of repair or replacement of pressure
with industry standards. In the event of a spare part not being available a relief devices, showerheads, hoses, riser rails
substitute part will be supplied. and/or wall brackets, isolating switches,
Spare parts can be ordered via our online spare parts store, or by electrical cable, fuses and/or circuit breakers or
telephoning Triton Spares Department. Payment should be made by any other accessories installed at the same time.
credit/debit card (excluding American Express or Diners Card). Payment
can also be made by pre-payment of a pro-forma invoice, by cheque or 8. The cost of routine maintenance, adjustments,
postal order. overhaul modifications or loss or damage arising
Telephone orders are based on information given during of the call. therefrom, including the cost of repairing
Before contacting Triton, please verify your requirements using the damage, breakdown, malfunction caused by
information contained in the user guide. Triton cannot accept liability for corrosion, furring, pipe scaling, limescale,
incorrect part identification. system debris or frost.
Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.
3-1-2012 TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2012