Hytera HyTalk Communication Solution Over Public Networks V2.0.00
Hytera HyTalk Communication Solution Over Public Networks V2.0.00
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Contents
Documentation Information ........................................................................................................................ 1
1. Introduction .............................................................................................................................................. 2
1.1 Overview ............................................................................................................................................... 2
1.2 Operation Mode .................................................................................................................................... 2
1.2.1 Introduction................................................................................................................................. 2
1.2.2 Benefits ...................................................................................................................................... 5
1.3 Highlights .............................................................................................................................................. 6
1.3.1 Multi-Level Operation Mode ....................................................................................................... 6
1.3.2 Flexible Credit Plan .................................................................................................................... 6
1.3.3 Long-Distance Communication .................................................................................................. 6
1.3.4 Rich and Reliable Services ........................................................................................................ 6
1.3.5 Low Infrastructure Cost .............................................................................................................. 6
1.3.6 Remote Upgrade ........................................................................................................................ 7
1.4 Industry Demands ................................................................................................................................ 7
1.4.1 Law Enforcement ....................................................................................................................... 7
1.4.2 Transportation ............................................................................................................................ 7
1.4.3 Business and Commerce ........................................................................................................... 7
2. System Components ............................................................................................................................... 8
2.1 HyTalk................................................................................................................................................... 8
2.2 SmartOne Dispatch .............................................................................................................................. 8
2.3 SOP ...................................................................................................................................................... 9
2.4 MRPS ................................................................................................................................................... 9
2.5 ULP ..................................................................................................................................................... 10
3. System Deployment ............................................................................................................................... 11
3.1 Local Deployment ............................................................................................................................... 11
3.2 Cloud Deployment .............................................................................................................................. 12
4. System Management ............................................................................................................................. 14
4.1 Account Management ........................................................................................................................ 14
4.1.1 Dealer Management................................................................................................................. 14
4.1.2 Customer Management ........................................................................................................... 14
4.1.3 Credit Management.................................................................................................................. 14
4.2 Subscriber Creation ............................................................................................................................ 15
4.2.1 Template Management............................................................................................................. 15
4.2.2 Subscriber Management .......................................................................................................... 15
4.2.3 Group Management ................................................................................................................. 15
4.3 Statistics Analysis ............................................................................................................................... 15
4.3.1 Task Statistics........................................................................................................................... 15
4.3.2 Account Statistics ..................................................................................................................... 15
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4.3.3 Subscriber Statistics................................................................................................................. 15
4.3.4 Organization Statistics ............................................................................................................. 15
4.3.5 Invalid Terminal Statistics ......................................................................................................... 16
4.3.6 Group Statistics ........................................................................................................................ 16
4.3.7 Quota Statistics ........................................................................................................................ 16
5. Main Services ......................................................................................................................................... 17
5.1 Trunking Call Services ....................................................................................................................... 17
5.1.1 Full-duplex Private Voice Call .................................................................................................. 17
5.1.2 Half-duplex Private Voice Call.................................................................................................. 17
5.1.3 Group Voice Call ...................................................................................................................... 17
5.1.4 Group Call Recording............................................................................................................... 17
5.1.5 Private Video Call ..................................................................................................................... 17
5.1.6 Group Video Call ...................................................................................................................... 17
5.1.7 Emergency Call ........................................................................................................................ 18
5.1.8 Emergency Alarm ..................................................................................................................... 18
5.1.9 Video Pull Between Radios ...................................................................................................... 18
5.1.10 Temporary Group ................................................................................................................... 18
5.2 Trunking Data Services ...................................................................................................................... 18
5.2.1 Private Short Message ............................................................................................................. 18
5.2.2 Group Short Message .............................................................................................................. 18
5.2.3 Private Multimedia Message .................................................................................................... 19
5.2.4 Group Multimedia Message ..................................................................................................... 19
5.2.5 Status Message ....................................................................................................................... 19
5.2.6 Location Message .................................................................................................................... 19
5.2.7 One-touch Upload .................................................................................................................... 19
5.2.8 Storage and Forward ............................................................................................................... 19
5.3 Trunking Dispatch Services................................................................................................................ 19
5.3.1 Private Voice Call ..................................................................................................................... 19
5.3.2 Group Voice Call ...................................................................................................................... 19
5.3.3 Listening ................................................................................................................................... 20
5.3.4 Interrupt or Override ................................................................................................................. 20
5.3.5 Stunning or Reviving ................................................................................................................ 20
5.3.6 Broadcast Call .......................................................................................................................... 20
5.3.7 Dynamic Regrouping................................................................................................................ 20
5.3.8 Private Video Call ..................................................................................................................... 20
5.3.9 Group Video Call ...................................................................................................................... 20
5.3.10 Video Pull ............................................................................................................................... 21
5.3.11 Video Push ............................................................................................................................. 21
5.3.12 Video Forward ........................................................................................................................ 21
5.3.13 GPS Subscription ................................................................................................................... 21
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5.3.14 GPS Tracking ......................................................................................................................... 21
5.3.15 Historical Track....................................................................................................................... 21
5.3.16 Statistic Query ........................................................................................................................ 22
5.4 Supplementary Trunking Services ..................................................................................................... 22
5.4.1 Group Call Merging .................................................................................................................. 22
5.4.2 Late Entry ................................................................................................................................. 22
5.4.3 Audio Recording Playback ....................................................................................................... 22
5.4.4 Digital Map ............................................................................................................................... 22
5.4.5 Online Status ............................................................................................................................ 22
5.4.6 Voice and Video Recording ...................................................................................................... 22
6. Hardware Configuration ........................................................................................................................ 23
6.1 Lean Deployment ............................................................................................................................... 23
6.2 Mini-size Network Deployment ........................................................................................................... 24
6.3 Small-size Network Deployment ........................................................................................................ 25
6.4 Medium-size Network Deployment .................................................................................................... 27
7. Device Model .......................................................................................................................................... 30
8. Specifications ......................................................................................................................................... 31
8.1 Lean Deployment ............................................................................................................................... 31
8.2 Mini-size Network ............................................................................................................................... 32
8.3 Small Network .................................................................................................................................... 33
8.4 Medium Network................................................................................................................................. 34
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Documentation Information
Audience
This document is intended primarily for the following audiences:
Maintenance engineers
Sales engineers
Enterprise users
Revision History
Document Product
Release Date Description
Version Version
V2.0 V2.0 May 2020 Based on features of the Hytera HyTalk V2.0.
V1.0 V1.0 January 2020 Based on features of the Hytera HyTalk V1.0.
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1. Introduction
1.1 Overview
The Hytera HyTalk communication solution is designed for multimedia trunking communications over public
networks. It delivers various services, including instant the voice and video call, unified dispatch, and multimedia data
communication. Users can install the Hytera HyTalk client on smartphones, professional radios, multiple-mode
advanced radios, or body worn cameras (BWCs) to access the Hytera HyTalk services through the carrier network (3G
or 4G) or WLAN network.
Featuring flexible operation mode, this solution is ideal for business and commercial customers.
The following figure shows the typical networking of the Hytera HyTalk communication solution.
1.2.1 Introduction
The Hytera HyTalk communication solution provides the multi-level operation mode. Users at different levels perform
different duties, while users at the same level are independent of each other. Together, users manage the renting of
PoC radios and services in a top-down manner.
The administration roles of the Hytera HyTalk communication solution include the carrier, tier 1 dealer, tier 2 dealer,
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tier 3 dealer, and customer.
Carrier
The role of the carrier, taken by Hytera or other operater, is responsible for the creation, management, and
maintenance of the system, the definition and management of credit plans, and the management of tier 1 dealers.
Tier 1 Dealer
The tier 1 dealer obtains the account, credit template, and credits from the carrier and allocates the account, credit
template, and permissions to the tier 2 dealer or customer.
Tier 2 Dealer
The tier 2 dealer obtains the account, credit template, and credit from the tier 1 dealer and allocates the account,
credit template, and permissions to the tier 3 dealer or customer.
Tier 3 Dealer
The tier 3 dealer obtains the account, credit template, and credit from the tier 2 dealer and allocates the account,
credit template, and permissions to the customer.
Customers
The customer obtains the account and credit template from the dealer and manages the subscriber, group, and
organization based on the credit template. With unique serial numbers, the customers are independent of each
other.
Subscribers
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The subscriber obtains the accounts of the Hytera HyTalk and dispatch console (DC) clients from the customer.
With clients installed on the PoC Radio or PC, subscribers can use various services including the voice and video
call, data communication, visualized dispatch, and audio and video recording.
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1.2.2 Benefits
For Dealers
Low cost: Dealers can use the well-established public network infrastructures to attract customers, reducing the
cost.
Easy customer operation: Based on the free customer management platform provided by Hytera, dealers can
manage customer accounts and services easily.
Flexible credit plans: Dealers can customize credit plans based on the needs of customers, thereby attracting
more customers.
For Operator
High profit: The unified operation system can improve management efficiency and supports more customers,
which brings more profit.
Rich user resource: Based on rich user resources, the Company can deliver more paid services to increase
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revenue.
UE promotion: The Company can increase the sales of UEs through flexible UE and service plans.
1.3 Highlights
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1.3.6 Remote Upgrade
With the Smart Mobile Device Management (MDM) system, you can manage and upgrade the software and hardware
remotely, thereby reducing the management cost.
Visualized dispatch
For this industry, the radios with a small display are recommended for the basic voice communication, while the
professional radios with large display and 4G body worn cameras are recommended for services like instant voice and
video call and digital evidence acquisition.
1.4.2 Transportation
The transportation industry consists of various segments, such as railway, airline, trucking, and shopping. Top
priorities for this industry include the following:
Positioning
For this industry, the PNC370 and PNC380 are recommended for voice and positioning services. Since the UE and
services renting is favored by customers, you can launch device-service plan combos based on yearly or monthly
consumption to meets customers’ needs.
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2. System Components
2.1 Hytera HyTalk
The Hytera HyTalk server consists of a series of functional modules, including the Trunking Control Function (TCF),
The Trunking Media Function (TMF), Professional Home Subscriber Server (PHSS), Database Server (DBS), File
Resource Server (FRS), and Presence Server (PRES). The TCF controls and triggers services. The TMF transmits data
trunking services. The PHSS stores and manages user subscription data in the trunking system. The DBS unifies and
manages short messages and multimedia messages. The FRS stores the file data needed for each service. The PRES
presents the user status, such as online and offline status, call status, and membership between user and group.
Highlights
Authentication, authorization, registration, and deregistration for trunking services: This system can obtain the
service authentication data and perform user service authentication. It also provides registration and de-
registration for trunking services.
Floor management: This system manages the floor for half-duplex private call and group call according to floor
policy.
Routing and forwarding of trunking data: This system can forward the data received from one node to the next
node and sort the data.
User information authentication: This system obtains the authentication data to verify user identity in the process
of authenticating the TCF service.
Highlights
The SmartOne Dispatch server provides extensive services, including the following:
Voice services: private call, group call, emergency call, listening call, call interruption, and call overriding
Video services: private video call, group video call, video pulling, video pushing, and video forwarding
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2.3 SOP
The Service Operation Platform (SOP) is a new generation of the unified network management system (UNMS). It
adopts B/S architecture and boasts strong management capability on the network element layer and the network layer.
This platform provides services like account management, credit management, account creation, and group creation
for the Hytera HyTalk solution.
Highlights
This platform adopts the B/S architecture, which is easy for login and management.
2.4 MRPS
The Multimedia Recording and Playback System (MRPS) is a high-performance system that can collect and store
voice, video, short message, and the registration information of the user equipment (UE) in systems with different
modes, frequency bands, and architectures. Adopting the B/S architecture, the MRPS provides data query, playback,
and statistical analysis services for restoring the entire process of events and events analysis.
Highlights
Multi-system recording: The MRPS can record calls, messages, and registration information that pass through
the core network.
Rich search criteria: This system provides rich criteria for data query, including calling party, called party,
participant, call type, priority, duplex type, media type, system type, user tag, and event.
Versatile playback functions: This system delivers versatile playback functions, including playing, pausing,
playlist, previous file, next file, single file looping, all files looping, and volume adjustment.
Floor information display: During the playback, the floor information is displayed and varied with the call process.
Status monitoring: This system can monitor and display the service running status and the status of the CPU,
memory, and disk space of the server.
Alarm: When this system runs abnormally, an alarm with sound appears on the interface to remind users to solve
the problem promptly. Moreover, users can query and analyze historical alarms.
Exporting and downloading: This system allows users to export searched online and offline information, and
download historical audio and video files.
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2.5 ULP
The Unified Location Provider (ULP) is designed to obtain and store the location data of all UEs in the narrowband
and broadband systems and then forward the data to different kinds of dispatch consoles (DCs). With the ULP, the DC
can track the locations of UEs in real time and query their historical tracks, ensuring the security of the users and
improving dispatch efficiency.
Highlights
Different subscription methods: The ULP allows the dispatcher to subscriber to the location information of a
single UE through the DC or pull location information of all UEs in the system.
When a UE reports its location to the subscriber, the ULP not only forwards the location information to the DC
according to the subscription relationship, but also stores the location information in the local database for the
later query and historical track playback.
The ULP can obtain the location information of the broadband UEs that directly connect to the Hytera HyTalk
system.
Status monitoring: The ULP can monitor server status, including the connection status and the usage of the CPU,
memory, and disk. Users can view the real-time status information of all servers on web pages to make sure that
all servers are running properly.
System alarm: When an abnormality is detected in the system, the ULP gives real-time alarm to help users locate
and solve problems.
Regular disk cleanup: Users can set up scheduled disk cleanup tasks, and then the database will perform the task
according to the schedule to release the disk space.
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3. System Deployment
The Hytera HyTalk server supports both local and cloud deployment.
The hardware specifications of the Lenovo SR550 are described in the following table.
Memory: 16 GB
The following figure shows the software structure of the Hytera HyTalk server.
The Hytera HyTalk, ULP, SOP, SmartOne Dispatch, and MRPS are deployed in the equipment room, and firewall
devices are added to the front end of the server to connect to the public network.
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3.2 Cloud Deployment
The Hytera HyTalk server can also be deployed on the cloud ECS server. The actual configuration of the server is
subject to performance requirements of the Hytera HyTalk, ULP, MRPS, SmartOne Dispatch, and SOP.
Type Specification
Memory: 16 GB
The following figure shows the software structure of the Hytera HyTalk server. The Hytera HyTalk system, ULP,
SOP, SmartOne Dispatch, and MRPS are deployed on the cloud ECS server.
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For the cloud deployment, enable the security services on the ECS server, such as virtual firewall, role permission
control, internal network isolation, anti-virus attack, and traffic monitoring.
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4. System Management
After the credits are authorized, the customer can create subscriber accounts, which will consume credits.
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4.2 Subscriber Creation
and the number of active subscriber accounts (logged in to the Hytera HyTalk server) in one day.
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4.3.5 Invalid Terminal Statistics
The invalid terminal refers to the expired terminal that is not renewed. The invalid terminal statistics measure the total
number of the invalid device and the number of the newly added invalid device in one day.
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5. Main Services
5.1 Trunking Call Services
The half-duplex voice private call supports call establishment and release, floor control management, call duration
limitation, and talking party identification.
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5.1.7 Emergency Call
The emergency call allows a UE to initiate a call to the designated UE or group contact to seek help in case of
emergencies.
With the highest priority, the emergency call can interrupt other calls with lower priority.
The emergency call supports the following types: half-duplex private voice call, full-duplex private voice call, group
voice call, private voice call, and group video call.
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5.2.3 Private Multimedia Message
The private multimedia message allows the UE or DC to send a one-to-one multimedia message to another UE or DC.
The message can include the image, short video, small file. or audio.
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finishes talking and release the floor, other group members can request the floor.
5.3.3 Listening
The DC can listen to an ongoing private or group call, or activities of a particular UE or group. One DC can listen to
multiple UEs or groups at the same time. When the listened UE or group participates in a call, the Hytera HyTalk
server automatically forwards the call to the DC.
Both the voice call and video call are supported for listening.
Override: The DC can forcibly terminate an ongoing call and release the channel resource.
To restore the stunned UE to normal use, the DC can revive the UE.
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5.3.10 Video Pull
By video pulling, the DC makes a one-way video call to the designated UE, and pull the video to the DC. The video
call can be established automatically or manually based on the settings of the DC. In this case, the DC can monitor the
vicinity of the UE. Besides, the DC can pull videos of multiple UEs in turn. After the video is pulled, the DC can
forward the video to other users. The video pulling supports the resolutions of CIF, VGA, and 720P.
If pack loss exists during the video pulling, the system automatically re-uploads the lost packets, to ensure that the
video is complete.
In this case, the UE or group members can only view the video, but cannot request the floor.
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5.3.16 Statistic Query
The DC can query the records of short messages, online and offline status, geofencing alarms, emergency alarms, and
calls. The DC can query the statistics by UE type or time. The query results are presented in figures or tables.
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6. Hardware Configuration
6.1 Lean Deployment
Two servers are needed for lean deployment with no more than 2,000 subscribers.
Quantity Specification
Memory: 16 GB
Three-year services
RoHS
REACH
Quantity Specification
Memory: 16 GB
Three-year services
RoHS
REACH
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6.2 Mini-size Network Deployment
Three servers are needed for mini-size deployment with no more than 5,000 subscribers.
Quantity Specification
Memory: 16 GB
Three-year services
RoHS
REACH
Quantity Specification
Memory: 16GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
MRPS
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Quantity Specification
Memory: 16 GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
Hytera HyTalk
Quantity Specification
Memory: 16GB
Three-year services
RoHS
REACH
NMS
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Quantity Specification
Memory: 16 GB
Three-year services
RoHS
REACH
SmartOne Dispatch
Quantity Specification
Memory: 16 GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
ULP
Quantity Specification
1 Memory: 16GB
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Quantity Specification
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
MRPS
Quantity Specification
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
Hytera HyTalk
Quantity Specification
Memory: 16 GB
Three-year services
RoHS
REACH
NMS
27
Quantity Specification
1 NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
REACH
SmartOne Dispatch
Quantity Specification
Memory: 16 GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
ULP
Quantity Specification
Memory: 16 GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
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Quantity Specification
RoHS
MRPS
Quantity Specification
Memory: 16 GB
NIC: Dual-port Gigabit and 4-port Gigabit adaptive independent network cards
Three-year services
RoHS
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7. Device Model
VM780 4G Body Worn Camera: It supports voice, video, and GPS services over the 3G, 4G, and WLAN networks.
PNC370 PoC Radio: It supports voice and GPS services over the 3G, 4G, and WLAN networks, without video
capability.
PNC380 PoC Radio: It supports voice and GPS services over the 3G, 4G, and WLAN networks. The PNC380 Pro
supports video services.
PNC550 Smart PoC Radio: It supports voice, video, and GPS services over the 3G, 4G, and WLAN networks.
PDC550 Multi-Mode Advanced Radio: It supports voice and video services over the DMR, 3G, 4G, and WLAN
networks.
PDC760 Multi-Mode Advanced Radio: It supports voice, video, and GPS services over the DMR, 3G, 4G, and WLAN
networks.
PTC760 Multi-Mode Advanced Radio: It supports voice, video, and GPS services over the TETRA, 3G, 4G, and
WLAN networks.
PDC680 Multi-Mode Advanced Radio: It supports voice, video, and GPS services over the DMR, 3G, 4G, and WLAN
networks.
PTC680 Multi-Mode Advanced Radio: It supports voice, video, and GPS services over the TETRA, 3G, 4G, and
WLAN networks.
The Hytera HyTalk communication solution of the current version supports the above models.
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8. Specifications
8.1 Lean Deployment
The following table describes the specifications for the lean deployment.
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Category Item Specification
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Category Item Specification
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Category Item Specification
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Category Item Specification
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