10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Started on Wednesday, October 4, 2023, 10:09 PM
State Finished
Completed on Back October 4,Next
Wednesday, 2023, 11:00 PM
Time taken 51 mins 29 secs
Feedback Congratulations, you passed the quiz for
Maximo Application Suite (MAS) Level 2 -
Mobile/Assist!
Question 1
Correct
Points out of 1.00
Which of the following is a key differentiator for Maximo Mobile
and allows the client to tailor the user interface to their liking?
AI-Based Assistance
Configuration
Augmented Reality
Touchpoints
Question 2
Correct
Points out of 1.00
What is one of the leading causes of high technician turnover
rates?
Remote equipment monitoring
Increased number of experienced technicians available
Low expertise
Increasing safety concerns
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 3
Correct
Points out of 1.00
Back Next
Which type of Maximo Application Suite user consumes 5
AppPoints and is needed to access Maximo Assist?
Limited concurrent user
Self-service concurrent user
Base concurrent user
Premium concurrent user
Question 4
Correct
Points out of 1.00
Which of the following technician support processes are
considered part of the Common category?
Tools for a digital native workforce
Reliability centered maintenance
Leverage expertise and share knowledge across the
organization
Pen and paper world
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 5
Correct
Points out of 1.00
Back Next
Which of the following is NOT typically a buyer or purchase
influencer for Maximo Assist?
CXO Management
HR Personnel
IT Administrators
Line of Business/Operations
Question 6
Correct
Points out of 1.00
Which of the following features of Maximo Mobile allows a
technician to connect with Watson or an expert for assessment
and action support?
Remote Assistance with AI
Parts Identification
AI-powered queries
Remote equipment monitoring
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 7
Correct
Points out of 1.00
Back Next
How does Maximo Assist enable remote collaboration with
expert technicians?
Augmented Reality
Wearable senors
IoT devices
Conversational UI
Question 8
Correct
Points out of 1.00
IBM created the Maximo Mobile 'big blue' button to make it
easier for technicians to locate the next step in the workflow
process. What is another feature of the 'big blue' button that
should be mentioned to prospective clients?
The ability to change the button color
The ability to drag and drop the button
The ability to create a unique pathway
The ability to remove the button
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 9
Correct
Points out of 1.00
Back Next
For Maximo Mobile and/or Maximo Assist what is the typical
duration of a production proof of concept?
3 months
4-6 weeks
8-12 weeks
2-3 days
Question 10
Correct
Points out of 1.00
IBM has observed that companies that have adopted the
Common technician support processes tend to experience
which of the following?
High operational savings
Low maintenance costs
High mean time to repair
Low mean time to repair
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 11
Correct
Points out of 1.00
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According to the client presentation, by what percentage was
the Australian Oil and Gas company able to reduce time spent
on research?
80%
75%
25%
50%
Question 12
Correct
Points out of 1.00
Which of the following is NOT a competitor for Maximo Mobile?
EZMax Mobile
Interloc Mobile Informer
Field Service Lighting
Mobile Dimensions
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 13
Correct
Points out of 1.00
Back Next
A prospective client asks how Maximo Mobile is different from a
simple work order application. Which of the following
capabilities should you highlight?
Centralizing data from smart assets and AI assistance
Decentralizing data and in-person assistance
Provides a mobile device and a work order program
Data locked in the plant and reactive safety monitoring
Question 14
Correct
Points out of 1.00
A prospective client has technicians that work remotely without
the ability to access the internet. Which feature of Maximo
Mobile should you emphasize and discuss with the client?
Data access is available online and offline
Access to the configuration design tool
Parts identification access
Intelligent forms access
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 15
Correct
Points out of 1.00
Back Next
A client has data from past repairs which includes suggestions
on how to best make those repairs. They are concerned their
technicians will not use a mobile application. What did IBM
create in Maximo Mobile to make the application more user
friendly?
Created access to Maximo Mobile programming code
Created the 'big blue' button to assist technicians with
intelligent workflows
Created an executive briefing for proof of concept building
Created a paper-based workflow chart
Question 16
Correct
Points out of 1.00
Which of the following is NOT a benefit of implementing
Maximo Assist?
Decreased mean time to repair
Increased technician productivity
Decreased troubleshooting time
Increased training costs
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 17
Correct
Points out of 1.00
Back Next
Which of the following technician support processes are
considered part of the Contemporary category?
Data in disparate silos
Tools for a digital native workforce
Pen and paper world
No standard repair process
Question 18
Correct
Points out of 1.00
A prospective client is looking to increase their productivity and
first-time fix rate. What is the typical increase in productivity
and first-time fix rate that you can cite for Maximo Assist
clients?
50-75% increase
70-85% increase
20-40% increase
80-95% increase
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 19
Correct
Points out of 1.00
Back Next
How can a client get access to download the Maximo Mobile
Application once they have licensed Maximo Application Suite?
Amazon App Store or Microsoft Store
Google Play Store or Amazon App Store
Apple App Store or Microsoft Store
Apple App Store or Google Play Store
Question 20
Correct
Points out of 1.00
The client shares with you that it is difficult to keep track of and
efficiently dispatch technicians to various areas of a plant or
plants. By adopting a mobile-centric technology, which of the
following can be tracked with Maximo Mobile and Maximo
Assist that was not previously possible?
GPS location of a person or asset
Work orders
Mean time to repair
Work orders progress
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 21
Correct
Points out of 1.00
Back Next
A client asks how Maximo Mobile can help their technicians find
the information they need without having to search through
work orders. Which feature should you highlight?
Configuration
GPS Locators
IoT Sensors
Touchpoints
Question 22
Correct
Points out of 1.00
Maximo Assist AI capabilities are a differentiator in the field
due to what two AI attributes?
Problem diagnosis and data collection
Natural language query and problem diagnosis
Natural language query and manufacturing robotics
Data collection and process simulation
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 23
Correct
Points out of 1.00
Back Next
Which case study showed peer collaboration and AI helped
reduce repair times by up to 50%?
Japanese Electronics Company
European Mining Company
North American Automobile Manufacturer
Australian Oil and Gas Company
Question 24
Correct
Points out of 1.00
Which case study provides the background information for how
Maximo Assist helped junior technicians have the same wrench
time as experienced technicians on similar issues?
Japanese Electronics Company
European Mining Company
Australian Oil and Gas Company
North American Automobile Manufacturer
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10/5/23, 11:01 AM Maximo Application Suite (MAS) Level 2 Mobile/Assist Quiz: Attempt review
Question 25
Correct
Points out of 1.00
Back Next
Which case study showcased $10 million worth of time
savings?
North American Automobile Manufacturer
Australian Oil and Gas Company
Japanese Electronics Company
European Mining Company
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