Class Notes
Class: 12 Topic:
BILLING PROCEDURE IN RETAILING
Subject: RETAIL Contd…
Check Actual & Analyse Status on the go to Support Decision Making
Go-Frugal's report tool is very flexible, easy to use, fully customizable.
It provides MIS reports that help decision making, analyzing the trends &
competition.
This helps you to know the current status of the stores, keeping track of various
transactions, etc.
This reporting tool includes more than 350 pre-defined reports &designed to take
care of all reporting needs of any business.
Go-Frugal'sWeb reporter
an add on product gives you the ability to see reports on the Internet via
browser from remote locations.
The Key Features of this Web reporter is as follows:
Report personalization allows you to configure the reports i.e. grouping fields in a
report, customizing columns display order, related reports can be grouped/ mapped
& report filters can be customized.
Reports can be added to "My report" for frequently viewed reports.
All reports can be exported to Excel, HTML, PDF & mail formats.
Comprehensive stock, sales & purchase analysis based on product, distributor,
manufacturer, category & returned transaction.
Supports generation of Inventory Analysis reports such as age analysis, product
margin, category-wise stock & excess stock.
Master data analysis like newly created customers list for a given period.
Salesman commission analysis based on total value of sales, sales return,
commission slab based or product age based.
Generates list of Top N customer for month, non-regular customers, fast & slow
moving products, dead stocks/non-billed products, inventory transaction, etc.
Supports report scheduler & report security (reports can be configured by each
user).
Supports Day end report for filtering the records on a given date for given bill types &
choose the bill to edit(in Bill Entry Screen).
Generates other reports like Sales & Purchase tax, Price level, Price drop, repack,
current stock, stock re-ordered, stock ledger, stock movement, etc.
Users can create customized report templates by defining & selecting fields.
Telecom Retail Billing
When we talk about telecom billing then by default it is about retail billing.Telecom retail
billing is defined as follows:
“Telecom Billing is a process of collecting usage, aggregating it, applying required usage
and rental charges and finally generating invoices for the customers.”
Telecom billing process also includes receiving and recording payments from the
customers.
Retail billing deals directly with the end customer and comes with lot of challenges to
meet end customer expectations and regulatory obligations.
A billing is assumed to be successful as long as it is fulfilling following criteria:
Timely Billing:
End customer's invoice is being generating on time i.e. nominal date.It is IT's
responsibility to generate all the due bills on due date.
Billing Accuracy:
This is most important factor for the customer satisfaction and from regulatory
obligation point of view. If billing system is not generating accurate bills then it can
lead to serious business issue from legality point of view as well as leaving a
customer in unhappy state.
Retail Vs Wholesale Billing
Retail billing deals with end customer and billing an individual customer.
wholesale billing dealing with billing to the following entities depending on situation
and nature of business:
Billing resellers associated with a telecom operator.
Billing interconnects partners for providing interconnection to make calls to other
operators' customers.
Billing roaming partners for providing services to their customers when they roamed
in an operator's coverage area.
Wholesale billing is easy in comparison of retail billing and allows a big level of
threshold of tolerance where as retail billing always needs to be 100% accurate.
Wholesale billing can never if 100% accurate because of various reasons like
difference in prices configured in two operators systems or difference in number of
calls rated because some of the calls may got missed at any network element.
Prepared by- Satyakam Rajput
(CONTENT PREPARED FROM HOME)
