KEEP TRUCKING SAMPLE CALL SCRIPT
Hi! Is this fine trucking LLC?
Yes, it is.
All right this is Zack here from XYZ dispatching how are you doing
I'm doing great, what are you calling for
well, just calling in regards to talk about dispatching service for your business … a quick question
like are you currently using any kind of dispatching services as if now
Yes, we are
Oh, that’s great and what's the average mile, you know rate per mile you're getting while working
with the dispatcher
It's something about 3$ – 3.5$ per mile
And how much commission you're paying to dispatcher … is that a commission based or
subscription based
It's basically a subscription-based model
Oh, okay and how much are you paying for that subscription-based model
Well, it was different when I started working with them at first it was like 200$ per week and now
it's like 150$ per week
Oh, I got you and how many loads are you getting from that dispatcher?
> Well, I'm getting 45 loads and making almost 8k-9k a week
> All my trucks are there I've nothing to complain about (perform rebuttal here if client is not
showing details)
all right how many states are you targeting for from your base coverage state ( numbr dy do
apna )
well, I'm basically targeting north and south Carolinas and sometimes to Miami
Okay, sounds fair … well let me just tell you something about my company that makes more sense to
you the reason I was asking a couple of question just to make sure that at what model you're
working on and how our plans can add more value to your current business.
Well, our XYZ dispatching LLC right now is ranked as #1 dispatching company and we guys are in
this business for almost more than a decade.
We will be specifically providing you a dedicated representative who's going to supply and assign
loads to your drivers 24/7. If you want to work on 5 days a week, we are happy to do that and if you
want to work 7days a week we can also do that for you and what we do here makes us different
from the others in this field.
All you must do is just drive full time, focus on the steering wheel and accelerator and leave the rest
on me and my team we will make sure that your vehicles are getting loaded up every single day with
exceptional quality loads and my job here is to make sure that I maximize your profits and potential
on weekly bases and you can judge my performance based on that all right?
I don’t know about the company that you are working with and I also don’t know that if their
dispatchers are qualified and well educated, received a degree from university for certified
dispatchers or not however in my company every single representative who steps in from the very
first day must go through 25 days (about 3 and a half weeks) of regular training sessions in which
we conduct their examination you and all that stuff the reason I'm telling you this is because it
matters. Reliability is the key point
Let's suppose your dispatcher gives you one date and, next day, he calls you and say aah man sorry
I've nothing for you today what you're goanna do at that time, your money will be wasted for that
because time is money and that what we do here for you we will be devising the routes for you on
weekly bases for an instance now I'm going to give you an example let's suppose if you're based in
Texas I'll be targeting the surrounding cities within Texas if you want to stay local.
Now let's talk about the long call and you're based in Texas and I'm going to devise a plan in such a
way that it'll end up becoming a round trip not just a one single way. Makes sense?
Yes
Indeed, it is sir
Now let me add some more information to your knowledge right now we got more than 1 million
brokers who are working with us.
You just give us the name of the state or name of the city and the broker will be working with us
from that state or city
we have brothers like you in north Carolinas who are working with us and we do assign loads to
them on time.
So, taking the calls from brokers, negotiating with them and getting the highest possible rate from
them for you on your behalf and finding the loads getting the rates confirmation getting the
unwanted calls even the smallest documents that we will be managing for your business so you
focus on driving and rest assured on me and my company. Fair enough?
Yes, it is but all this sounds pretty fancy how much are you charging?
See it depends upon if you're currently making around 8 grands a week by paying 200$ a month.
I'll be very honest with you mah man the more you put in the more you get in all right?
So, we charge around 1000$ a week no matter how many vehicles you have maximum 3 vehicles I
can do for you in that fair enough?
Well, I only have 2 truck and 1000$ is a lot for 2 trucks
I understand let's just cut 100$ from each and make it about 800$ for 2 trucks.
Look we are going to give you 1 week trail without any contract just to test out our services because
I'm sure that You'll be satisfied with our services. Also, we are working with small to medium
business owners and with some large business tycoons as well.
Look if you haven't tasted an apple how you are going to tell that if its rotten or not until you bite it
and I think 1 week is good enough to judge anyone and if you'll be satisfied with our services we can
work for as long as you would like to work with us and my job here is to make sure that you get the
highest quality loads and if you are earning good money then I'll be earning good money right? And
if you're not satisfied with our service, you're free to go without paying a single penny.
I was looking for a free trail since I am a businessperson, I'm dealing with some expenses I just want
to know that if you guys are offering free trails or something like that so I can check you out
Any person who tells you that they offer free trails or anything like that, that’s just bogus honestly
speaking we did offered some trail-based work in the beginning of our business however after some
incidents we have stopped doing that why? you know because some client who asked for free trail
tried some fraudulent activities to surpass my company and also tried to make direct connections
with the brokers so my job here is to make sure that we are working for long period sir it's not
about the sake of trail-base work you judge me on basis of 1 week pay me for my services my guys
are goanna work with you right? And if you'll be satisfied, we can work for as long as you want to.
So, do you guys have links/contacts with the broker companies or is it that if I sign up with you guys
you are going to find brokers and loads for me?
Sir I already mentioned that we are working with more than 1 million brokers right now
(Name a state or city and I'll find a broker for you with in 10-20 minutes
Austin, Texas
Yes, sir we do have some brokers there)
So, I just want to talk about 2 things right now
One are stable loads they call on dedicated routes and dedicated companies, right? Ill hook you up
with some personal contacts you know I'm having good contacts with people in Austin, Texas state I
can find some for you I can hook you up with them that’s not a big deal for me.
See if I hook you up with some dedicated line you know dedicated route are more expensive these
loads, I'm telling you the loads are goanna be different on daily bases, the companies are goanna be
different on daily bases, the miles the you have to drive on daily bases will differ and the rates will
differ as well but, If you want something sustainable and you want to hook up for entire quarter or
maybe 6 months of contract with that company and that’s dedicated company the route will be the
same, the miles driven by the vehicle on daily bases will be same for the next 3 months if you go
ahead for the minimum quarterly plan right? The company will goanna be same, every single thing
sticks to be the same and this way You'll have a more stable business more stable cash flow income
at the end of the week does that makes sense? And they are higher in prices I'm telling you now
Okay so you know what … I'm goanna sign you up for a week just see how much revenue I bring in
for you in this week through those different loads right? Available in different states and cities all
right? Once you see the potential ill hook you up with my dedicated route and dedicated links all
right?
But that’s only goanna happen if you're not goanna surpass me sir honestly speaking it has
happened to me in the past, I did mention it to you again I'm going to call that again if you want to
surpass me and my company, I won't be working with you so if you want to make 8 grand a week
you can stick to your current dispatcher and you want to earn something you must join me and
work with me thanks.