2022. 08. 21.

16:03 Common mistakes with Lumise and how to fix them / King-Theme Support

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Home Articles Lumise Product Designer - Woocommerce Wordpress Version

Common mistakes with Lumise and how to fix them

1. Author field is missing in the addon background

Error message:

Solution:

- Please help me add the "author" field right after the "active" field in the "backgrounds" table.

- The "author" field information is as follows:

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2. 403 error message with addon Images

Solution:

Error hosting side, please contact with open hosting support to run files from the folder "lumise_data / addons / images".

- .htaccess wp-content directory

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- .htaccess uploads folder

3. Add text, cliparts, templates that are skewed to the side

Solution:

- Access the setting.php file under the path "wp-content / plugin / lumise / core / admin / pages / setting.php"

- Search for the keyword "text_direction"

- uncomment => save

- Finally, turn off the Text direction function in the Lumise plugin configuration

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4. Error empty cart when checkout outside the frontend

Error due to heavy design file could not upload

Solution:

If the site is running with the apache server, add this line to the .htaccess file

php_value upload_max_filesize 40M

php_value post_max_size 40M

5. The "View in Lumise editor" function does not work in Lumise-> Orders

Error message:

- Perform the "View in Lumise Editor" function in Lumise-> Orders-> All Orders

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Solution:

- All information of an order are displayed in Woocommerce-> Order

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6. Error of not loading the product in the "design-editor" page

- When "Customize" is clicked, the message "initializing" or "importing" continuously attached the death wheel

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Solution:

Find and edit defective products in the Products tab

Click "Edit product base" then save the settings and check again:

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7, Why can't you change the color of the clipart you add?

Make sure your clipart is in SVG-vector format. You can get vectors at the following websites to compare with yours. https://publicdomainvectors.org/

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Hopefully some of the above guidelines will help you.

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