GS716T/GS724T

H a rdwa re In stallation G u id e

350 East Plumeria Drive

San Jose, CA 95134
USA

August 2012
202-10510-03
v2.0
 GS716T/GS724T Gigabit Smart Switch

© 2012 by NETGEAR, Inc. All rights reserved

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © NETGEAR, Inc. All rights reserved.

Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984

Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.

Revision History

Publication Part Number Version Publish Date Comments

202-10510-03 2.0 August 2012 Second publication

2
Contents

Chapter 1 Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2 Physical Description

GS716T Front and Back Panel Configuration . . . . . . . . . . . . . . . . . . . . . . 10
GS724T Front and Back Panel Configuration . . . . . . . . . . . . . . . . . . . . . . 11
LED Designations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
RJ-45 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SFP GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Factory Defaults Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 3 Applications
Desktop Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 4 Installation
Step 1: Prepare the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 2: Install the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Install the Switch on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Install the Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 3: Check the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Step 4: Connect Devices to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Step 5: Install an SFP GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Step 6: Apply AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Step 7: Manage the Switch using a Web Browser or the Smart Control
Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendix A Troubleshooting
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional Troubleshooting Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Network Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Switch Integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3
 GS716T/GS724T Gigabit Smart Switch

Auto-Negotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Appendix B Technical Specifications

Appendix C Notification of Compliance

Index

4
 Introduction
1.

1
Congratulations on the purchase of the NETGEAR Smart Switch. The NETGEAR Smart
Switch is a state-of-the-art, high-performance, IEEE-compliant network solution designed for
users who require a large number of ports and want the power of Gigabit connectivity to
eliminate bottlenecks, boost performance, and increase productivity. To simplify installation,
the switch is shipped ready for use out of the box.
This chapter serves as an introduction to the Smart Switch and provides the following
information:
• Overview
• Features
• Package Contents

5
 GS716T/GS724T Gigabit Smart Switch

Overview
This Installation Guide is for the following NETGEAR Smart Switches:
• GS716T – This product offers support for 16 ports of 10/100/1000 Mbps and two
Form-factor slots, which support 1000 (1000BASE-SX/LX)/100 Mbps Small Form-factor
Pluggable (SFP).
• GS724T – This product offers support for 24 ports of 10/100/1000 and two Form-factor
slots, which support 1000 (1000BASE-SX/LX)/100 Mbps SFP.
Using Gigabit ports, high-speed connections can be made to a server or network backbone.
For example:
• Linking to high-speed servers
• Providing 10/100/1000 Mbps copper and fiber connectivity
The Smart Switch also provides the benefit of administrative management with a complete
package of features for the observation, configuration, and control of the network. With a
Web-based Graphical User Interface (GUI), the switch’s many capabilities can be viewed and
used in a simple and intuitive manner. The switch’s management features include
configuration for port and switch information, VLAN for traffic control, port trunking for
increased bandwidth, IPv6 Management support to enable IPv6 operation over the network
port, IPv6 QoS, IPv6 ACL and Class of Service (CoS) for traffic prioritization. These features
provide better understanding and control of the network. Initial discovery of the switch on the
network requires the Smart Control Center program, a utility that runs on a computer.
The Smart Switch can be free-standing, or rack mounted in a wiring closet or equipment
room. It is IEEE-compliant and offers low latency for high-speed networking. All ports can
automatically negotiate to the highest speed. This capability makes the switch ideal for
environments that have a mix of Ethernet, Fast Ethernet, or Gigabit Ethernet devices. In
addition, all RJ-45 ports operate in half-duplex or full-duplex mode. The maximum segment
length is 328 feet (100 meters) over Category 5 Unshielded Twisted-Pair (UTP) cable, but
much longer for fiber connections using SFP GBIC modules.

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 GS716T/GS724T Gigabit Smart Switch

Features
The following list identifies the key features of the NETGEAR Smart Switch.
• 16/24 RJ-45 10/100/1000 Mbps auto sensing Giga switching ports.
• 2 Small Form-factor Pluggable (SFP) GBIC slots which function as combo ports. Combo
ports are single ports with two physical connections, SFP fiber and RJ-45 copper. The
RJ-45 copper ports corresponding to the Combo ports are the last four 10/100/1000
Mbps auto sensing Giga switching ports on each device. If both devices are plugged in,
the fiber connection is active, with fiber port taking priority if both are connected. The
following SFP types are supported:
• 1000BASE-SX
• 1000BASE-LX
• 100BASE-FX
• The devices support full NETGEAR Smart Switch functionality.
• The devices provide full compatibility with IEEE standards:
• IEEE 802.3i, (10BASE-T)
• IEEE 802.3u (100BASE-TX, 100BASE-FX)
• IEEE 802.3x (Full-duplex flow control)
• IEEE 802.3ab (1000BASE-T)
• IEEE 802.3z (1000BASE-X)
• Auto-sensing and auto-negotiating capabilities for all ports.
• Auto Uplink™ on all ports to make the right connection.
• Automatic address learning function to build the packet-forwarding information table. The
table contains up to 8K Media Access Control (MAC) addresses.
• Full-duplex and half-duplex functions for all 10/100/1000 Mbps ports.
• Store-and-Forward transmission to remove bad packets from the network.
• Full-duplex IEEE 802.3x pause frame flow control.
• Active flow control to minimize packet loss/frame drops.
• Half-duplex back-pressure control.
• Per port LEDs, System LEDs.
• Standard 1U high, rack-mountable 17-inch chassis.

7
 GS716T/GS724T Gigabit Smart Switch

Package Contents
Figure 1 shows the package contents of the NETGEAR GS716T and GS724T Series Smart
Switch.

® MODEL
ProSafe 24 Port Gigabit Smart Switch 1 3 5 7 9 11 13 15 17 19 21 23T
GS724T
1 3 5 7 9 11 13 15 17 19 21 23 LINK/ACT
Green (1000M)
SPD
Yellow (100M)
FDX
2 4 6 8 10 12 14 16 18 20 22 24 LINK/ACT
23F 24F Auto ™
Link/ Link/ Uplink
SPD ACT ACT
FDX
Factory
Reset PWR 2 4 6 8 10 12 14 16 18 20 22 24T Defaults

Figure 1. Package Contents

Verify that the package contains the following:

• NETGEAR Smart Switch
• Rubber footpads for tabletop installation
• Power cord
• Rack-mount kit for installing the switch in a 19-inch rack
• Quick Installation guide
• Smart Switch Resource CD with Smart Control Center and User’s manual
• Warranty/Support Information Card
If any item is missing or damaged, contact the place of purchase immediately.

8
 Physical Description
2.

This chapter describes the NETGEAR Smart Switch hardware features. Topics
include:
2
• GS716T Front and Back Panel Configuration
• GS724T Front and Back Panel Configuration
• LED Designations
• Device Hardware Interfaces

9
 GS716T/GS724T Gigabit Smart Switch

GS716T Front and Back Panel Configuration

The GS716T is a 24-port 10/100/1000 Mbps + 2 SFP Combo ports Smart Switch. Every
RJ-45 port is capable of sensing the line speed and negotiating the operation duplex mode
with the link partner automatically
Figure 2 illustrates the NETGEAR GS716T Smart Switch front panel:

System LEDs

® MODEL
ProSafe 16 Port Gigabit Smart Switch 1 3 5 7 9 11 13 15T GS716T
1 3 5 7 9 11 13 15 LINK/ACT
Green (1000M)
SPD
Yellow (100M)
FDX
2 4 6 8 10 12 14 16 LINK/ACT
15F 16F Auto ™
Link/ Link/ Uplink
SPD ACT ACT
FDX
Factory
Reset PWR 2 4 6 8 10 12 14 16T Defaults

10/100/1000 Mbps Ethernet Ports SFP Ports

Figure 2. GS716T Front Panel

The front panel contains the following:

• 16 RJ-45 connectors for 10/100/1000 Mbps auto sensing Gigabit Ethernet switching
ports.
• Two SFP slots for SFP modules supporting 1000 (1000BASE-SX/LX)/100 Mbps SFP.
• Reset button to restart the device.
• Recessed default reset button to restore the device back to the factory defaults.
• Port LEDs
• System LEDs
Figure 3 illustrates the NETGEAR GS716T Smart Switch back panel:

100-240V ~ 50-60Hz

Power Connector

Figure 3. GS716T Back Panel

The back panel contains the following:

• A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.

10
 GS716T/GS724T Gigabit Smart Switch

GS724T Front and Back Panel Configuration

The GS724T is a 24-port 10/100/1000 Mbps Smart Switch + 2 SFP Combo ports switch.
Every RJ-45 port is capable of sensing the line speed and negotiating the operation duplex
mode with the link partner automatically
Figure 4 illustrates the NETGEAR GS724T Smart Switch front panel:

System LEDs

® MODEL
ProSafe 24 Port Gigabit Smart Switch 1 3 5 7 9 11 13 15 17 19 21 23T GS724T
1 3 5 7 9 11 13 15 17 19 21 23 LINK/ACT
Green (1000M)
SPD
Yellow (100 M)
FDX
2 4 6 8 10 12 14 16 18 20 22 24 LINK/ACT
23F 24F Auto ™
Link/ Link/ Uplink
SPD ACT ACT
FDX
Factory
Reset PWR 2 4 6 8 10 12 14 16 18 20 22 24T Defaults

10/100/1000 Mbps Ethernet Ports SFP Ports

Figure 4. GS724T Front Panel

The front panel contains the following:

• 24 RJ-45 connectors for 10/100/1000 Mbps auto-sensing Gigabit Ethernet switching
ports.
• Two slots for SFP slots for SFP modules supporting 1000 (1000BASE-SX/LX)/100 Mbps
SFP.
• Reset button to restart the device.
• Recessed default reset button to restore the device back to the factory defaults.
• System LEDs
Figure 5 illustrates the NETGEAR GS724T Smart Switch back panel:

100-240V ~ 50-60Hz

Power Connector
Figure 5. GS724T Back Panel

The back panel contains the following:

• A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.

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 GS716T/GS724T Gigabit Smart Switch

LED Designations

Port LEDs
The following table describes the port LED designations.
Table 1. Port LEDs

Port LED Designation

16/24-10/100/1000 Mbps LINK/ACT • Solid Green - A valid 1000 Mbps link is

Ports - 3 LEDs per port SPD established on the port.
• Flashing Green - Packet transmission or
reception is occurring on the port at
1000 Mbps.
• Solid Yellow - A valid 10/100 Mbps link is
established on the port.
• Flashing Yellow - Packet transmission or
reception is occurring on the port at
10/100 Mbps.
• Off - No 10/100 Mbps link is established
on the port.
• Solid Green - Full-duplex link is
FDX established on the port.
• Off - No full-duplex or half-duplex link is
established on the port.

2 SFP Ports - 1 LED per SFP LINK/ACT • Solid Green - A valid 1000 Mbps SFP
port module link is established on the port.
• Flashing Green - Packets transmission
or reception is occurring on the port at
1000 Mbps.
• Solid Yellow - A valid 100 Mbps SFP
module link is established on the port.
• Flashing Yellow - Packets transmission
or reception is occurring on the port at
100 Mbps.
• Off - No SPD link is established on the
port.

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 GS716T/GS724T Gigabit Smart Switch

System LEDs
The following table describes the system LED designations.
Table 2. System LEDs

LED Designation

Power LED • Solid Green - Power is supplied to the switch and the switch is
operating normally.
• Off - Power is disconnected.

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 GS716T/GS724T Gigabit Smart Switch

Device Hardware Interfaces

RJ-45 Ports
RJ-45 ports are auto-sensing ports. When inserting a cable into an RJ-45 port, the switch
automatically ascertains the maximum speed (10, 100, or 1000 Mbps) and duplex mode
(half-duplex or full-duplex) of the attached device. All ports support only unshielded or
shielded twisted-pair (UTP or STP) cable terminated with an 8-pin RJ-45 plug.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink. This
technology allows attaching devices to the RJ-45 ports with either straight-through or
crossover cables. When inserting a cable into the switch’s RJ-45 port, the switch
automatically:
• Senses whether the cable is a straight-through or crossover cable.
• Determines whether the link to the attached device requires a “normal” connection (such
as when connecting the port to a computer) or an “uplink” connection (such as when
connecting the port to a router, switch, or hub).
• Configures the RJ-45 port to enable communications with the attached device, without
requiring user intervention. In this way, the Auto Uplink technology compensates for
setting uplink connections, while eliminating concern about whether to use crossover or
straight-through cables when attaching devices.

SFP GBIC Module

The GBIC module bays accommodate standard SFP GBIC modules, such as the AGM731F,
AGM732F, or AGM733 from NETGEAR, allowing fiber connections on the network. The
module bay is a combo port, sharing a connection with an RJ-45 port. Being a combo port,
only one type of connection can be active at any given time. For example, both copper and
fiber port cannot be used at the same time. If both connectors are plugged in at the same
time, the fiber port will be active.
The SFP GBIC bay accommodates a standard SFP GBIC module.

Factory Defaults Button

The Smart Switch has a Factory Default button so that you can remove the current
configuration and return the device to its factory settings. When you enable the Factory
Default button, all settings, including the password, VLAN settings and port configurations will
be removed.

14
 Applications
3.

3
Your NETGEAR Smart Switch is designed to provide flexibility in configuring your network
connections. It can be used as a stand-alone device or with 10 Mbps, 100 Mbps, and 1000
Mbps hubs and switches.

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 GS716T/GS724T Gigabit Smart Switch

Desktop Switching
The NETGEAR Smart Switch can be used as a desktop switch to build a small network that
enables users to have 1000 Mbps access to a file server. With full-duplex enabled, the switch
port connected to the server or computer can provide 2000 Mbps throughput.

Internet

Firewall Server

®
ProSafe 24 Port Gigabit Smart Switch 1 3 5 7 9 M ODEL
1 3 5 7 9 11 13 15 17 19 21 23 LINK/ACT
11 13 15 17 19 21 23T
GS724T
G re e n( 1 0 0 0M)
SPD
Ye l l o w(1 0 0M )
FDX
2 4 6 8 10 12 14 16 18 20 22 24 LINK/ACT 23F 24F Auto™
SPD Link/ Link/ Uplink
FDX ACT ACT

Reset PWR 2 4 6 8 10 12 Factory

14 16 18 20 22 24T
Defaults

Computer Computer

Figure 6. Desktop Switching

16
 Installation
4.

This chapter describes the installation procedures for your NETGEAR Smart
Switch. Switch installation involves the following steps:
4
Step 1: Prepare the Site
Step 2: Install the Switch
Step 3: Check the Installation
Step 4: Connect Devices to the Switch
Step 5: Install an SFP GBIC Module
Step 6: Apply AC Power
Step 7: Manage the Switch using a Web Browser or the Smart Control Center Utility

17
 GS716T/GS724T Gigabit Smart Switch

Step 1: Prepare the Site

Before you install the switch, ensure the operating environment meets the operating
environment requirements in the following table.
Table 3. Site Requirements

Characteristics Requirements

Mounting • Desktop installations - Provide a flat table or shelf surface.

• Rack-mount installations - Use a 17-inch (48.3-centimeter) EIA standard
equipment rack that is grounded and physically secure. The rack-mount kit supplied
with the switch is also required.

Access Locate the switch in a position that allows access to the front panel RJ-45 ports, view the
front panel LEDs, and access power connector.

Power source Provide a power source within 6 feet (1.8 meters) of the installation location. Power
specifications for the switch are shown in Appendix A. Ensure the AC outlet is not
controlled by a wall switch, which can accidentally turn off power to the outlet and the
switch.

Environmental • Temperature - Install the switch in a dry area, with ambient temperature between 0
and 55ºC (32 and 131ºF). Keep the switch away from heat sources such as direct
sunlight, warm air exhausts, hot-air vents, and heaters.
• Operating humidity - The installation location should have a maximum relative
humidity of 90%, non-condensing.
• Ventilation - Do not restrict airflow by covering or obstructing air inlets on the sides
of the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling.
Be sure there is adequate airflow in the room or wiring closet where the switch is
installed.
• Operating conditions - Keep the switch at least 6 ft. (1.83 m) away from nearest
source of electromagnetic noise, such as a photocopy machine.

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 GS716T/GS724T Gigabit Smart Switch

Step 2: Install the Switch

The NETGEAR Smart Switch can be installed on a flat surface or in a standard 19-inch rack.

Install the Switch on a Flat Surface

The switch ships with four self-adhesive rubber footpads. Stick one rubber footpad on each of
the four concave spaces on the bottom of the switch. The rubber footpads cushion the switch
against shock/vibrations.

Install the Switch in a Rack

To install the switch in a rack, use the following procedure (and see Figure 7, Rack Mount on
page 19). To perform this procedure, the 17-inch rack-mount kit supplied with switch is
required.
1. Attach the supplied mounting brackets to the side of the switch.
2. Insert the screws provided in the rack-mount kit through each bracket and into the bracket
mounting holes in the switch.
3. Tighten the screws with a #1 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head
screws with nylon washers through each bracket and into the rack.
5. Tighten the screws with a #2 Phillips screwdriver to secure the switch in the rack.

Figure 7. Rack Mount

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 GS716T/GS724T Gigabit Smart Switch

Step 3: Check the Installation

Before applying power perform the following:
• Inspect the equipment thoroughly.
• Verify that all cables are installed correctly.
• Check cable routing to make sure cables are not damaged or creating a safety hazard.
• Ensure all equipment is mounted properly and securely.

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 GS716T/GS724T Gigabit Smart Switch

Step 4: Connect Devices to the Switch

The following procedure describes how to connect computers to the switch’s RJ-45 ports.
The NETGEAR Smart Switch contains Auto Uplink™ technology, which allows the attaching
of devices using either straight-through or crossover cables.

Figure 8. Connecting Devices to the Switch

Connect each computer to an RJ-45 network port on the Switch front panel (Figure 8). Use
Category 5 (Cat5) Unshielded Twisted-Pair (UTP) cable terminated with an RJ-45 connector
to make these connections.

Note: Ethernet specifications limit the cable length between the switch and
the attached device to 100 m (328 ft.).

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 GS716T/GS724T Gigabit Smart Switch

Step 5: Install an SFP GBIC Module

The following procedure describes how to install an SFP Gigabit Ethernet module in the
switch’s Gigabit module bay. Standard SFP GBIC modules are sold separately from the
Smart Switch. If an SFP GBIC module is not being installed at this time, skip this procedure.
To install an SFP GBIC module:
Insert the SFP module into the SFP module bay. Press firmly to ensure the module seats into
the connector.

Figure 9. Install an SFP Gigabit Ethernet Module

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 GS716T/GS724T Gigabit Smart Switch

Step 6: Apply AC Power

NETGEAR Smart Switch does not have an ON/OFF switch. The method of applying or
removing AC power is by connecting or disconnecting the power cord. Before connecting the
power cord, select an AC outlet that is not controlled by a wall switch, which can turn off
power to the switch. After selecting an appropriate outlet, use the following procedure to
apply AC power.
1. Connect the female end of the supplied AC power adapter cable to the power receptacle
on the back of the switch.
2. Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC
outlet.
When applying power, the Power LED on the switch’s front panel is Green.
If the Power LED does not go on, check that the power cable is plugged in correctly and that
the power source is good. If this does not resolve the problem, refer to Appendix A.

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 GS716T/GS724T Gigabit Smart Switch

Step 7: Manage the Switch using a Web Browser or the

Smart Control Center Utility
The NETGEAR Smart Switch contains software for viewing, changing, and monitoring the
way it works. This management software is not required for the switch to work. The ports can
be used without using the management software. However, the management software
enables the setup of VLAN and Trunking features, and also improves the efficiency of the
switch, which results in the improvement of its overall performance as well as the
performance of the network.
After powering up the switch for the first time, the Smart Switch can be configured using a
Web browser or a utility program called Smart Control Center. For more information about
managing the switch, see the GS716T/GS724T Series Software Administration Manual on
the Smart Switch Resource CD.

Note: When the device powers up, there is a default IP address already
configured on the device. The default IP address is 192.168.0.239
and subnet mask 255.255.255.0.

24
 Troubleshooting
A.

This chapter provides information about troubleshooting the NETGEAR Smart

Switch. Topics include the following:
A
• Troubleshooting Chart
• Additional Troubleshooting Suggestions

25
 GS716T/GS724T Gigabit Smart Switch

Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.

Table 4. Troubleshooting Chart

Symptom Cause Solution

Power LED is off. No power is received. Check the power cord connections for the switch at
the switch and the connected device. Ensure all
cables used are correct and comply with Ethernet
specifications.

Link LED is off or Port connection is not Check the crimp on the connectors and make sure
intermittent. working. that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Ensure all cables used are correct and comply with
Ethernet specifications. Check for a defective
adapter card, cable, or port by testing them in an
alternate environment where all products are
functioning.

File transfer is slow or Half-duplex or full-duplex Make sure the attached device is set to
performance degradation setting on the switch and auto-negotiate.
is a problem. the connected device are
not the same.

A segment or device is One or more devices are Verify that the cabling is correct. Ensure all
not recognized as part of not properly connected, connectors are securely positioned in the required
the network. or cabling does not meet ports. Equipment may have been accidentally
Ethernet guidelines. disconnected.

ACT LED is flashing A network loop Break the loop by ensuring that there is only one
continuously on all (redundant path) has path from any networked device to any other
connected ports and the been created. networked device.
network is disabled.

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 GS716T/GS724T Gigabit Smart Switch

Additional Troubleshooting Suggestions

If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.

Network Adapter Cards

Ensure the network adapter cards installed in the computers are in working condition and the
software driver has been installed.

Configuration
If problems occur after altering the network configuration, restore the original connections
and determine the problem by implementing the new changes, one step at a time. Ensure
that cable distances, repeater limits, and other physical aspects of the installation do not
exceed the Ethernet limitations.

Switch Integrity
If required, verify the integrity of the switch by resetting the switch. To reset the switch,
remove the AC power from the switch and then reapply AC power. If the problem continues,
contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are
outside of North America, please refer to the support information card included with your
product.

Auto-Negotiation
The RJ-45 ports negotiate the correct duplex mode and speed if the device at the other end
of the link supports auto negotiation. If the device does not support auto negotiation, the
switch only determines the speed correctly and the duplex mode defaults to half-duplex.
The gigabit port on the Gigabit module negotiates speed, duplex mode, and flow control,
provided that the attached device supports auto-negotiation.

27
 Technical Specifications
B.

B
Network Protocol and Standards Compatibility
IEEE 802.3i 10BASE-T
IEEE 802.3u 100BASE-TX,FX
IEEE 802.3ab 1000BASE-T
IEEE 802.3z 1000BASE-X
IEEE 802.3x flow control

Management
Windows 2000 + XP, Vista; Microsoft Explorer 6.0 or higher
IEEE 802.1Q VLAN
IEEE 802.3ad Link Aggregation
IEEE 802.1D Spanning Tree Protocol
IEEE 802.1W Rapid Spanning Tree Protocol
IEEE 802.1AB
IEEE 802.3ab LLDP
SNMP v1, v2c, and v3
HTTP and HTTPS
IGMP Snooping v1/v2
IEEE 802.1p Class of Service (CoS)
IEEE 802.1s
IEEE 802.1x Guest VLAN
Jumbo Frame Support (9K)
Static LAGs
RMON 1,2,3,9

28
 GS716T/GS724T Gigabit Smart Switch

Static L2 Multicast Filtering

Voice VLAN
Protected Ports
DHCP Filtering
Cable Test
Syslog (RFC 3164)
Persistent log supported
Port Locking
Denial of Service Protection (control plane)
Denial of Service Protection (data plane)
TACACS+
RADIUS
EAPOL Forwarding
BPDU Flooding
Auto VoIP
Auto Video
Auto DoS
ACL Wizard
Management Security
Smart Control Center Discovery
Boot code update
Password management
IPv6 management
Text-based config
Inventory Support (Customized)
Restore Defaults Push Button
Restore Defaults via Web
Standard L2 MIBs support
User ID configuration
Authentication login lists
IPv4 and IPv6 DiffServ

29
 GS716T/GS724T Gigabit Smart Switch

MAC, IPv4 and IPv6 ACL

Dual Image Support
SNTP (Simple Network Time Protocol) 2 servers. Disabled by default.

Interface
16/24 RJ-45 connectors for 10BASE-T, 100BASE-TX and 1000BASE-T (Auto Uplink™ on all
ports).
2 Small Form-factor Pluggable (SFP) slots for SFP module.

LEDs
Per port (Gigabit): Link/Activity, Speed
Per device: Power

Performance Specifications
Forwarding modes: Store-and-forward
Bandwidth: 32 Gbps (for GS716T); 48 Gbps (for GS724T)
Address database size: 8K media access control (MAC) addresses per system
Mean Time Between Failure (MTBF): 465,998 hours for GS716T; 401,205 hours for GS724T

Power Supply
Power Consumption: 16.5W for GS716T, 21.5W for GS724T
100-240VAC/50-60 Hz universal input

Physical Specifications
Dimensions (H x W x D): 1.7 x 17.3 x 10.2 / 43 x 440 x 260 (in/mm)
Weight: GS716T: 5.64/2.56 (lbs/kg), GS724T: 5.86/2.66 (lbs/kg)

Environmental Specifications
Operating temperature: 0°C to 55°C (32 to 131°F)
Storage temperature: -20°C to 70°C (28 to 158°F)
Operating humidity: 10%-90% maximum relative humidity, non-condensing
Storage humidity: 5%-95% maximum relative humidity, non-condensing
Operating altitude: 3,000 m (10,000 ft.) maximum
Storage altitude: 3,000 m (10,000 ft.) maximum

30
 GS716T/GS724T Gigabit Smart Switch

Electromagnetic Emissions
CE mark, commercial
FCC Part 15 Class A
VCCI Class A
C-Tick

Electromagnetic Immunity
EN 55022 (CISPR 22), Class A

Safety
CE mark, commercial
UL listed (UL 1950)/cUL IEC950/EN60950
CB and CCC

Modules
AGM731F 1000BASE-SX SFP GBIC for multimode fiber
AGM732F 1000BASE-LX SFP GBIC for single mode fiber
AGM733 1000BASE-LZ GBIC for long haul single mode fiber

31
 Notification of Compliance
C.

NETG EA R Wire d Products C

Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National
laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to
comply with the applicable requirements may result in unlawful operation and adverse action
against the end-user by the applicable National regulatory authority.
This product's firmware limits operation to only the channels allowed in a particular Region or
Country. Therefore, all options described in this user's guide may not be available in your version
of the product.

FCC Requirements for Operation in the United States

FCC Information to User

This product does not contain any user serviceable components and is to be used with
approved antennas only. Any product changes or modifications will invalidate all applicable
regulatory certifications and approvals
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

FCC Guidelines for Human Exposure

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20
cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

FCC Declaration Of Conformity

We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole
responsibility that the GS716T/GS724T Gigabit Smart Switch complies with Part 15 of FCC
Rules.

32
 GS716T/GS724T Gigabit Smart Switch

Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause
undesired operation.

FCC Radio Frequency Interference Warnings & Instructions

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the
radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void
the user's right to operate the equipment.

Canadian Department of Communications Radio Interference Regulations

This digital apparatus, GS716T/GS724T Gigabit Smart Switch, does not exceed the Class B
limits for radio-noise emissions from digital apparatus as set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada

European Union
The GS716T/GS724T Gigabit Smart Switch complies with essential requirements of EU EMC
Directive 2004/108/EC and Low Voltage Directive 2006/95/EC as supported by applying the
following test methods and standards:
• EN55022: 2006 / A1: 2007
• EN55024: 1998 / A1: 2001 / A2: 2003
• EN60950-1: 2005 2nd Edition
• EN 61000-3-2:2006
• EN 61000-3-3:1995 w/A1: 2001+A2: 2005

33
Index

Numerics D
1000BASE-LX 7 Default IP Address 24
1000BASE-SX 7 Default Reset Button 10, 11
1000BASE-T 7 Device Hardware Interfaces 14
1000BASE-X 7 Duplex Mode 14
100-240VAC/50-60 10
100BASE-TX 7 E
10BASE-T 7
Example of Desktop Switching 16
1U 7
8-pin 14
F
A Factory Default Button 14
Factory Defaults 10
AC Power 10, 11
Fiber Connectivity 6
AGM731F 14
Flat Surface 19
AGM732F 14
Full-duplex 6
AGM733 14
Applying AC Power 23
Attaching Switch to a Rack 19 G
Auto Sensing 7 GBIC 6, 14
Auto Uplink 14 Gigabit Ports 6
Auto-negotiating 7
Auto-sensing 14 H
High-speed Servers 6
B Hz 10, 11
Back-pressure 7
Brackets 19 I
IEEE 802.3ab 7
C IEEE 802.3i 7
Category 5 Unshielded Twisted-Pair 6 IEEE 802.3u 7
Checking the Installation 20 IEEE 802.3x 7
Class of Service 6 IEEE 802.3z 7
Combo Port 14 IEEE Standards 7
Combo Ports 7 IEEE-compliant 6
compliance 32 Installation Guide 8
Connecting Devices to the Switch 21 Installing an SFP GBIC Module 22
Copper 6 Installing the Switch 19
Crossover 14

34
 GS716T/GS724T Gigabit Smart Switch

L Straight-through 14
Support Information Card 8
LED Designations 12
System LEDs 13
LINK/ACT LED 12
Low Latency 6
T
M technical support 2
Temperature 18
MAC 7
trademarks 2
Media Access Control 7
Traffic Control 6
Mounting Holes 19
Troubleshooting Chart 26

N U
Nylon Washers 19
User Intervention 14
User’s Manual 8
O UTP 21
ON/OFF switch 23
Operating Conditions 18 V
Operating Environment 18
Ventilation 18
Operating humidity 18
VLAN 6
Overview 6

W
P
Warranty 8
Package Contents 8
Web-based Graphical User Interface 6
Pause Frame Flow Control 7
Phillips Screwdriver 19
Port LEDs 12
Power cord 8
Preparing the Site 18

R
Rack 19
Rack-mount Kit 8, 19
Reset Button 10, 11
RJ-45 6
RJ-45 Ports 14
Rubber footpads 8, 19

S
SFP GBIC Module 14
SFP LINK/ACT LED 12
SFP Module Bay 22
Site Requirements 18
Small Form-factor Pluggable (SFP) 7
Smart Control Center 6
Smart Switch Resource CD 8

35