EMB 690 SM Lecture 3 NSU Final
EMB 690 SM Lecture 3 NSU Final
External environment:
o The macro-environment.
o Industry structure.
o Competitors analysis (Strategic group
mapping).
❑Critical success factors.
❑Why is an external analysis important?
❑Why organisations should “look externally”?
The External Environment
❑A company’s external environment
includes all relevant factors and
influences outside the company’s
boundaries; by relevant, means
important enough to have a bearing on
the decisions the company ultimately
makes about its direction, objectives,
strategy, and business model.
External Environment
Technological
Competitor
Socio-cultural
The Macro Environment (cont.)
The global segment
❑Changes in global trade.
❑Wars.
❑Political regimes.
❑Trade agreements among regional trade blocs
(NAFTA, EU, ASEAN).
❑Trade boycotts.
❑The emergence of the Indian and Chinese
economies.
❑Creation of WTO.
❑Increased risks associated with terrorism.
❑Pandemic.
The Macro Environment (cont.)
Economic segment
❑Inflation rates.
❑Interest rates.
❑Trends in GDP.
❑Currency exchange rates.
❑Unemployment levels.
❑Consumer price index (CPI).
❑Disposable income and personal savings rates.
❑Changes in stock market valuations.
The Macro Environment (cont.)
Demographics
What is an industry?
A group of organisations producing a product(s) or
providing a service(s) which is (are) close
substitutes.
What is it?
❑A model devised by Michael Porter to aid
firms in analyzing competitive forces in an
industry environment.
(see Porter, M.E. 1979, “How Competitive Forces Shape Strategy”, Harvard Business
Review, Mar-Apr, pp. 137-45)
Five Forces Model of Competition
(The industry environment more direct effect on the individual organisation)
Substitute
Products or services
(of firms in
other industries)
Suppliers of
Key Inputs
Rivalry
Buyers
Among
Competing
Sellers
(Porter,1979)
Porter’s Five Forces Model (cont.)
Porter’s rule
❑The stronger each of these forces, the more
limited the ability of established companies
to raise prices and earn higher profits.
Future
strategic
objectives
Current
Strategy
Capabilities
Competitor Analysis Components
Critical success factors (Key success factors)
❑ An industry’s key success factors (KSFs) are those things
that most affect industry members’ ability to prosper in
the marketplace:
o Particular strategy elements.
o product attributes.
o Resources.
o Competencies.
o Competitive capabilities.
o Business outcomes that spell the difference between profit
and loss (Thomson & Strickland, 2007).
Three questions to help in identifying CSFs
1. On what basis do customers choose between the competing
brands of sellers? (What product attributes?)
2. What resources and competitive capabilities do a seller need to
have to be competitively successful?
3. What does it take for sellers to achieve a sustainable
competitive advantage?