Technical Bulletin OmniPCX Enterprise
TC2711 ed01 Release R12.x
TECHNICAL ALERT: REX upgrade -
OPS lock 308 :Reboot mandatory
REX upgrade - OPS lock 308 : reboot mandatory
Revision History
Edition 1: March 19, 2019 creation of the document
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Table of contents
1 Issue and Symptoms ............................................................................................................................... 3
2 Action Required ...................................................................................................................................... 3
3 Solution .................................................................................................................................................. 3
OmniPCX Enterprise - Release R12.x
TECHNICAL ALERT: REX upgrade -
OPS lock 308 :Reboot mandatory TC2711 ed01
Copyright © ALE International 2020 page 2/4
1 Issue and Symptoms
During the OPS installation (new license for REX) it was not displayed any reboot message.
Instead it is allowing us to proceed without reboot as "Tables updated. OK WITHOUT REBOOT".
If reboot is not done and same operations is performed on standby CPU, several backtraces in loop occured
from standby CPU then on main also.
with a side effect on rainbow users.
2 Action Required
Increase of REX license (lock:308), must request for the reboot / double bascul of the system to avoid the
REX remanent corruption.
In MAO we are changing the REX license mode from confmem to REBOOT impact. Here after any changes in
REX license will require for the reboot of the system.
3 Solution
Available in patches:
R12.2 M3.402.31
R12.3 M4.302.18j
R12.3.1 M4.501.12
Refer to KCS 000058158 for details :
https://al-enterprise.my.salesforce.com/kA05I0000008Qg7?srPos=0&srKp=ka0&lang=en_US
OmniPCX Enterprise - Release R12.x
TECHNICAL ALERT: REX upgrade -
OPS lock 308 :Reboot mandatory TC2711 ed01
Copyright © ALE International 2020 page 3/4
Submitting a Service Request
Please connect to our eService Request application.
Before submitting a Service Request, please be sure:
The application has been certified via the AAPP if a third party application is involved.
You have read the release notes that list new features, system requirements, restrictions, and more,
and are available in the Technical Documentation Library.
You have read through the related troubleshooting guides and technical bulletins available in the
Technical Documentation Library.
You have read through the self-service information on commonly asked support questions and known
issues and workarounds available in the Technical Knowledge Center.
- END OF DOCUMENT -
OmniPCX Enterprise - Release R12.x
TECHNICAL ALERT: REX upgrade -
OPS lock 308 :Reboot mandatory TC2711 ed01
Copyright © ALE International 2020 page 4/4
