Customer Satisfaction Notification F19 Roll-Over Valve Vent Hoses
Uploaded by
Stephen RivettCustomer Satisfaction Notification F19 Roll-Over Valve Vent Hoses
Uploaded by
Stephen Rivett2006-06-16 F19
CUSTOMER SATISFACTION NOTIFICATION F19
ROLL-OVER VALVE VENT HOSES
De Dear DaimlerChrysler Canada Vehicle Owner:
The satisfaction of our customers is very important to DaimlerChrysler. Because of this, we are requesting
owners of some 2006 Model Year Dodge Ram 2500 and 3500 Pickup Trucks equipped with a Cummins Diesel
Engine to have the following service performed.
The problem is... The roll-over valves on your truck may allow water to enter into the fuel tank.
Excessive water in the fuel can damage the injection pump and/or injectors if the
engine is off for an extended period of time.
What DaimlerChrysler DaimlerChrysler will repair your vehicle free of charge. To do this, your dealer will
and your dealer install a hose on each roll-over valve and if necessary remove any water found in the
will do… fuel and install a new fuel filter. The work will take about one hour to complete and
you will not be charged for this service. However, additional time may be
necessary depending on how dealer appointments are scheduled and processed.
What you must do… Simply contact your selling dealer right away to schedule a service appointment,
and at the same time provide your dealer with the vehicle VIN number (shown on the
enclosed Service Authorization Card). Ask the dealer to hold the part for your vehicle
or to order it before your appointment. On the day of your appointment, take the
enclosed Service Authorization Card with you and give it to your dealer.
If you need help... If you are unable to return to your selling dealer, any authorized DaimlerChrysler
Canada dealer can perform this service.
Should you experience any difficulty in obtaining this recall service, please contact
DaimlerChrysler Canada Customer Service at 1-800-465-2001 (English) or 1-800-387-
9983 (French). We will take the necessary steps to ensure prompt servicing of your
vehicle.
If your name and address as shown on the enclosed Service Authorization Card is incorrect in any way or if you
no longer own this vehicle, please detach the mail-in portion of the card, fill in the correct or new information,
sign and mail it. Postage will be paid by DaimlerChrysler Canada Inc. Your input is needed to update our
records. Information can also be updated on our web page at http://www.daimlerchrysler.ca/owner (English) or
http://www.daimlerchrysler.ca/proprietaires (French).
We regret any inconvenience this action may cause you. However, we believe that this special service will help
ensure your continuing satisfaction with our products.
