PRIVACY POLICY

Update!

Our Privacy Policy was updated on 2 July 2021. We have revamped

the Privacy Policy front and back so that from this date onwards, this
Privacy Policy can provide privacy details on how we manage your
personal information for Mi Electric Scooter Pro 2 software and
services provided by Xiaomi.

Please take a moment to familiarize yourself with our privacy

practices and let us know if you have any questions.

OUR COMMITMENT TO YOU

This Privacy Policy sets out how Xiaomi Inc. and its affiliated
companies within the Xiaomi Inc. ("Xiaomi", "we", "our" or "us")
collect, use, disclose, process and protect any information that you
give us when you use Mi Electric Scooter Pro 2 software and
services. Should we ask you to provide certain information by which
you can be identified when using Mi Electric Scooter Pro 2 software
and services, it will only be used in accordance with this Privacy
Policy and/or our terms and conditions for users.

The Privacy Policy is designed with you in mind, and it is important

that you have a comprehensive understanding of our personal
information collection and usage practices, as well as full confidence
that ultimately, you have control of any personal information
provided to Xiaomi.

In this Privacy Policy, "personal information" means information that

can be used to identify an individual, either from that information
alone or from that information combined with other information
Xiaomi has access about that individual. Such personal information
may include but not limit to the information you provide to us or
upload, device information, etc.

By using Mi Electric Scooter Pro 2 software and services, you are

deemed to have read, acknowledged and accepted all the provisions
stated here in the Privacy Policy, including any changes we may
make from time to time. In order to comply with applicable laws,
including local data protection legislation (e.g. General Data
Protection Regulation in Europe Union), we will specifically seek
prior explicit consent to the particular processing (e.g. automated
individual decision-making) of special categories of personal data.
We are committed to protecting the privacy, confidentiality and
security of your personal information by complying with applicable
laws, including your local data protection legislation. We are equally
committed to ensuring that all our employees and agents uphold
these obligations.

Ultimately, what we want is the best for all our users. Should you
have any concerns with our data handling practice as summarized in
this Privacy Policy, please contact our Data Protection Officer at
https://privacy.mi.com/support to address your specific concerns. We
will be happy to address them directly.

WHAT INFORMATION IS COLLECTED AND

HOW WE CAN USE IT

TYPES OF INFORMATION COLLECTED

In order to provide our services to you, we will ask you to provide

personal information that is necessary to provide those services to
you. If you do not provide your personal information, we may not be
able to provide you with our products or services.

We will only collect the information that is necessary for its

specified, explicit and legitimate purposes and not further processed
in a manner that is incompatible with those purposes. We may collect
the following types of information (which may or may not be
personal information):
· Device Information: information related to your device. For
example, device model, device activation status, device Bluetooth
MAC address, device ID (DID), CPU ID, device serial number, total
mileage, battery information, cruise control, taillight status energy
recovery strength, device password, firmware version, and vehicle
body temperature.
· Personal Information: Mi account ID, and country of
registration that you provide.

We may also collect other types of information which are not directly
or indirectly linked to an individual and which is aggregated,
anonymized or de-identified. For example, the device model and
system version number of the user’s Xiaomi device may be collected
when using a particular service. Such information is collected in
order to improve the services we provide to you.

HOW THE PERSONAL INFORMATION IS USED

Personal information is collected for providing services and / or

products to you, and legal compliance on our part under applicable
laws. You hereby consent that we may process and disclose personal
information to our affiliated companies, Third Party Service
Providers (defined below) for the purposes stated in this Privacy
Policy.

We may use your personal information for the following purposes:

· Providing, processing, maintaining, improving and developing
our goods and/or services to you, including after-sales and customer
support and for services on your device or through our websites.
· Communicating with you about your device, service or any
general queries, such as updates, customer inquiry support,
information about our events, notices.
· Analyzing and developing statistical information on use of our
products and services to better improve our products and services.
· Optimizing the performance of your device.
· Storing and maintaining information about you for our business
operations or legal obligations.
· Providing local services without communicating with our
servers.

Here are more details on how we use your information (which may
include personal information):

· Activating device. To activate your device, we collect and use

your device's serial number to identify the place of production;
activation status to show proper activation process; country of
registration to verify device legitimacy; CPU ID to generate
verification code.
· Binding Device. Device Bluetooth MAC address generates DID
which can be used to establish a binding relationship between your
device and Mi Account.
· Displaying Device Information. When connected to the device
via Bluetooth, you can check device information through Mi Electric
Scooter Pro 2, like speed, mileage, battery information, firmware
version, taillight settings.
· Maintenance notification. Based on the device model, total
mileage, activation status, battery information, DID, we will remind
you of the proper maintenance schedule.

WITH WHOM WE SHARE YOUR INFORMATION

We do not sell any personal information to third parties.

We may disclose your personal information on occasion to third

parties (as described below) in order to provide the products or
services that you have requested.

Disclosure may be made to Third Party Service Providers and

affiliated companies listed in this section below. In each case
described in this section, you can be assured that Xiaomi will only
share your personal information in accordance with your consent.
Your consent to Xiaomi will engage sub-processors for the
processing of your personal information. You should know that when
Xiaomi shares your personal information with a Third Party Service
Provider under any circumstance described in this section, Xiaomi
will contractually specify that the third party is subject to practices
and obligations to comply with applicable local data protection laws.
Xiaomi will contractually ensure compliance by any Third Party
Service Providers with the privacy standards that apply to them in
your home jurisdiction.

SHARING WITH OUR GROUP AND THIRD PARTY

SERVICE PROVIDERS

In order to conduct business operations smoothly in providing you

with the full capabilities of our products and services, we may
disclose your personal information from time to time to other Xiaomi
affiliated companies, or our third party service providers which are
our mailing houses, delivery service providers, telecommunications
companies, data centers, data storage facilities, customer service
providers, advertising and marketing service providers, and Xiaomi’s
representatives. Such Third Party Service Providers would be
processing your personal information on Xiaomi’s behalf or for one
or more of the purposes listed above. If you no longer wish to allow
us to share this information, please contact us at
https://privacy.mi.com/support.
After-sales, push, troubleshooting and other service provider: After-
sales, push, troubleshooting and other services for the product are
provided by third party Ninebot (Beijing) Tech Co., Ltd, and we may
provide your firmware log information to such service provider for
the purpose of providing the above services to you.

SHARING WITH OTHERS

Xiaomi may disclose your personal information without further

consent when required under applicable law.

INFORMATION NOT REQUIRING CONSENT

We may share anonymized information and statistics in aggregate

form with third parties for business purposes, for example with
advertisers on our website, we may share them trends about the
general use of our services, such as the number of customers in
certain demographic groups who purchased certain products or who
carried out certain transactions.

For the avoidance of doubt, Xiaomi may collect, use or disclose your
personal information without your consent if it is and only to the
extent it is allowed explicitly under local data protection laws. Such
disclosure may be brought about by the necessity to protect our
rights, ensure the safety of you and other people, and comply with the
requirements of the local government to facilitate the investigations
of illegal activities.

SECURITY SAFEGUARDS

XIAOMI’S SECURITY MEASURES

We are committed to ensuring that your personal information is

secure. In order to prevent unauthorized access, disclosure or other
similar risks, we have put in place reasonable physical, electronic and
managerial procedures to safeguard and secure the information we
collect from your using of Xiaomi products and services and on
Xiaomi websites. We will use all reasonable efforts to safeguard your
personal information.

For example, when you access your Mi Account, you can choose to
use our two-step verification process for better security. When you
send or receive data from your Xiaomi device to our servers, we
make sure they are encrypted using Secure Sockets Layer ("SSL")
and other algorithms.
All your personal information is stored on secure servers that are
protected in controlled facilities. We classify your data based on
importance and sensitivity, and ensure that your personal information
has the highest security level. We make sure that our employees and
Third Party Service Providers who access the information to help
provide you with our products and services are subject to strict
contractual confidentiality obligations and may be disciplined or
terminated if they fail to meet such obligations. We have special
access controls for cloud based data storage as well. All in all, we
regularly review our information collection, storage and processing
practices, including physical security measures, to guard against any
unauthorized access and use.

We will take all practicable steps to safeguard your personal

information. However, you should be aware that the use of the
Internet is not entirely secure, and for this reason we cannot
guarantee the security or integrity of any personal information which
is transferred from you or to you via the Internet.

WHAT YOU CAN DO

· You can play your part in safeguarding your personal information

by not disclosing your login password or account information to
anybody unless such person is duly authorized by you. Whenever you
log in as a Mi Account user on Xiaomi websites, particularly on
somebody else's computer or on public Internet terminals, you should
always log out at the end of your session.
· Xiaomi cannot be held responsible for lapses in security caused
by third party accesses to your personal information as a result of
your failure to keep your personal information private.
Notwithstanding the foregoing, you must notify us immediately if
there is any unauthorized use of your account by any other Internet
user or any other breach of security.
· Your assistance will help us protect the privacy of your personal
information.

RETENTION POLICY

Personal information will be held for as long as it is necessary to

fulfil the purpose for which it was collected, or as required or
permitted by applicable laws. We shall cease to retain personal
information, or remove the means by which the personal information
can be associated with particular individuals, as soon as it is
reasonable to assume that the purpose for which that personal
information was collected is no longer being served by retention of
the personal information. If further processing is for archiving
purposes in the public interest, scientific or historical research
purposes or statistical purposes according to the applicable laws, the
data can be further retained by Xiaomi even if the further processing
is incompatible with original purposes.

All the personal information on the device will be erased when you
reset your device to factory default settings. To implement a hard-
reset function, you can find and choose "Reset Factory Settings" on
the software when your device is connected. Beware that hard-reset
can’t erase total mileage (in order to prevent unauthorized
refurbished products), while for other information, the reset cannot
be undo, so you have to make sure that you don’t need the
information any more.

ACCESSING OTHER FEATURES ON YOUR

DEVICE

Our applications may need access to certain features on your device

such as Wi-Fi network status. This information is used to allow the
applications to run on your device and allow you to interact with the
applications. At any time you may revoke your permissions by
turning these off at the device level or contacting us at
https://privacy.mi.com/support.

YOU HAVE CONTROL OVER YOUR

INFORMATION!
CONTROLLING SETTINGS

Xiaomi recognizes that privacy concerns differ from person to

person. Therefore, we provide examples of ways Xiaomi makes
available for you to choose to restrict the collection, use, disclosure
or processing of your personal information and control your privacy
settings:

· Log in and out of the Mi Account;

· Toggle on/off for the Xiaomi Cloud sync functions
· Delete any information stored on Xiaomi Cloud through
www.mi.com/micloud;

If you have previously agreed to us using your personal information

for the abovementioned purposes, you may change your mind at any
time by writing or submitting a request to
https://privacy.mi.com/support.

ACCESSING, UPDATING, CORRECTING OR ERASING

YOUR PERSONAL INFORMATION

· You have the right to request access to and/or correction of any

other personal information that we hold about you. When you update
your personal information, you will be asked to verify your identity
before we proceed with your request. Once we obtain sufficient
information to accommodate your request for access to or correction
of your personal information, we shall proceed to respond to your
request within any timeframe set out under your applicable data
protection laws.
· A copy of your personal data collected and processed by us will
be provided to you upon your request free of charge. For any extra
request of the same information, we may charge a reasonable fee
based on actual administrative costs according to the applicable
laws.
· If you would like to request access to your personal data held by
us or if you believe any information we are holding on you is
incorrect or incomplete, please submit a request to
https://privacy.mi.com/support.
· For details relating to the personal information in your Mi
Account, you may also access and change them at
http://account.mi.com or by logging into your account on your
device.
· You may also log in to Mi Account (https://www.mi.com/global/)
and enter “privacy” module, where you could delete the data
generated by web apps and services as well as permanently delete
your account along with the data associated with it. If you would like
to delete the data generated by smart device, please submit a request
to https://privacy.mi.com/support.
· If you are Europe Union user under General Data Protection
Regulation (GDPR), you have the right to obtain from us the erasure
of your personal information. We shall consider the grounds
regarding your erasure request and take reasonable steps, including
technical measures, if the grounds apply to GDPR.
· If you are Europe Union user under GDPR, you have the right to
obtain from us the restriction of processing your personal

information. We shall consider the grounds regarding your restriction

request. If the grounds apply to GDPR, we shall only process your
personal information under applicable circumstances in GDPR and
inform you before the restriction of processing is lifted.
· If you are Europe Union user under GDPR, you have the right not
to be subject to a decision based solely on automated processing,
including profiling, which produces legal effects concerning you or
similarly significantly affects you.
· If you are Europe Union user under GDPR, you have the right to
receive your personal information in a structured, commonly used
format and transmit the information to another data controller.

WITHDRAWAL OF CONSENT

You may withdraw your consent for the collection, use and/or
disclosure of your personal information in our possession or control
by submitting a request to https://privacy.mi.com/support. This can
be also performed by clicking the "Withdraw authorization" under
the "Legal information" in Settings. We will process your request
within a reasonable time from when the request was made, and
thereafter not collect, use and/or disclose your personal information
as per your request.

Please recognize that your withdrawal of consent could result in

certain legal consequences. Depending on the extent of your
withdrawal of consent for us to process your personal information, it
may mean that you will not be able to enjoy Mi Electric Scooter Pro
2 software and services.
TRANSFER OF PERSONAL INFORMATION
OUTSIDE OF YOUR JURISDICTION
To the extent that we may need to transfer personal information
outside of your jurisdiction, whether to our affiliated companies
(which are in the communications, social media, information
technology, and cloud businesses) or Third Party Service Providers,
we shall do so in accordance with the applicable laws. In particular,
we will ensure that all transfers will be in accordance with
requirements under your applicable local data protection laws by
putting in place appropriate safeguards. You will have the right to be
informed of the appropriate safeguards taken by Xiaomi for this
transfer of your personal information

Xiaomi may use overseas facilities operated and controlled by

Xiaomi to process or back up your personal information. Currently,

Xiaomi has data centers in Beijing, United States, Singapore, Russia

and Germany. If you are Europe Union user under GDPR, your
personal information will be stored in the German server. These
overseas jurisdictions may or may not have in place data protection
laws which are substantially similar to that in your home jurisdiction.
We may transfer to and store your personal information at our
overseas facilities. However, this does not change any of our
commitments to safeguard your personal information in accordance
with this Privacy Policy.

MISCELLANEOUS
MINORS

We consider it the responsibility of parents to monitor their children’s

use of our products and services. Nevertheless, it is our policy not to
require personal information from minors or offer to send any
promotional materials to persons in that category.

Xiaomi does not seek or intend to seek to receive any personal

information from minors. Should a parent or guardian have reasons
to believe that a minor has provided Xiaomi with personal
information without their prior consent, please contact us to ensure
that the personal information is removed and the minor unsubscribes
from any of the applicable Xiaomi services.

ORDER OF PRECEDENCE

If you have agreed to our applicable User Agreements, in the event of

inconsistency between such User Agreements and this Privacy
Policy, such User Agreements shall prevail.

UPDATES TO THE PRIVACY POLICY

We keep our Privacy Policy under regular review and may update
this privacy policy to reflect changes to our information practices. If
we make material changes to our Privacy Policy, we will notify you
by email (sent to the e-mail address specified in your account) or post
the changes on all the Xiaomi websites or through our software, so
that you may be aware of the information we collect and how we use
it. Such changes to our Privacy Policy shall apply from the effective
date as set out in the notice or on the website. We encourage you to
periodically review this page for the latest information on our privacy
practices. Your continued use of products and services on the
websites, mobile phones and/or any other device will be taken as
acceptance of the updated Privacy Policy. We will seek your fresh
consent before we collect more personal information from you or
when we wish to use or disclose your personal information for new
purposes.

DO I HAVE TO AGREE TO ANY THIRD PARTY

TERMS AND CONDITIONS?

Our Privacy Policy does not apply to products and services offered
by a third party. Xiaomi products and services may include third
parties’ products, services and links to third parties’ websites. When
you use such products or services, they may collect your information
too. For this reason, we strongly suggest that you read the third
party’s privacy policy as you have taken time to read ours. We are not
responsible for and cannot control how third parties use personal
information which they collect from you. Our Privacy Policy does
not apply to other sites linked from our services.

OUR APPROACH TO MANAGE YOUR PERSONAL

INFORMATION UNDER GDPR
If you are Europe Union user under GDPR, Xiaomi will provide
systematic approach to manage personal data deeply engages our
people, management processes and information systems by applying
a risk management methodology. According to the GDPR, for
instance, (1) Xiaomi set up a Data Protection Officer (DPO) in
charge the data protection, and the contact of DPO is
https://privacy.mi.com/support/contact/DPO?locale=en; (2)
procedure like data protection impact assessment (DPIA).

CONTACT US

If you have any comments or questions about this Privacy Policy or

any questions relating to Xiaomi's collection, use, or disclosure of
your personal information, please contact us
via https://privacy.mi.com/support or at the address below. When we
receive privacy or personal information requests about accessing or
downloading personal information, we have a professional team to
solve your problems. If your question itself involves a significant
issue, we may ask you for more information.

If you are not satisfied with the response you received from us in
relation to your personal information, you can hand over the
complaint to the relevant data protection regulatory authority in your
jurisdiction. If you consult us, we will provide information on the
relevant complaint channels that may be applicable based on your
actual situation.

Xiaomi Communications Co., Ltd. #019, 9th Floor, Building 6, 33

Xi'erqi Middle Road, Haidian District, Beijing, China 100085

Xiaomi Singapore Pte. Ltd. 20 Cross Street, China Court #02-12

Singapore 048422

For users in India:

Xiaomi Technology India Private Limited Building Orchid, Block E,

Embassy Tech Village, Outer Ring Road, Devarabisanahalli,
Bengaluru, Karnataka - 560103, India

Any discrepancies and grievances with respect to processing of

sensitive personal data or information shall be informed to the
designated Grievance Officer as mentioned below:

Name: Vishwanath C

Telephone: 080 6885 6286, Mon-Sat: 9 AM to 6 PM

Email: [email protected]

For users in the European Economic Area (EEA):

Xiaomi Technology Netherlands B.V. Prinses Beatrixlaan 582, The

Hague 2595BM Netherlands
Thank you for taking the time to read our Privacy Policy!