AN APPRAISAL OF FRAUD PREVENTION MEASURES
IN NIGERIAN BANKING SECTOR
(A CASE STUDY OF ACCESS BANK PLC OWERRI)
BY
-----------------
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A PROJECT SUMBITTED IN PARTIAL FULFILLMENT
OF THE REQUIREMENT FOR THE AWARD OF ---------------
IN ACCOUNTANCY DEPARTMENT OF SCHOOL OF
BUSINESS AND MANAGEMENT TECHNOLOGY
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SEPTEMBER, --------------
1
APPROVAL PAGE
This project work An Appraisal of Fraud Prevention Measures in
Nigeria Banking Sector. (A case study of Access Bank Plc Owerri)
written by ----------- with registration No ------------ has been
accepted in partial fulfillment of the requirement for the award of
------------ in Accountancy.
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MR. -------------- SIGN/DATE
(PROJECT SUPERVISOR)
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MR. --------------- SIGN/DATE
(PROJECT COORDINATOR)
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DEDICATION
This project is dedicated to the God Almighty for his
infinite mercy, love, kindness, favour, grace and divine
upliffment towards my life and my family, my brother and
sisters and all lovers of education.
3
ACKNOWLEDGEMENT
I wish to express my profound gratitude to people who has
contributed to the success of my academics. My heart
gratitude goes to my beloved ----------- and my Elder
------------ for their financial support through out my stay
in school.
I wish to express my profound gratitude to my able
supervisors Mr. --------- for his intellectual approach,
directive, gentle and persistence in the writing of this
project work. My special thanks goes to my Head
Department Dr. -------------, and all my departmental
lecturers for their immeasurable lecture and guide
throughout my years of studies.
I will not forget my wonderful friends and well wishers too
numerous to mention, may God in his infinite mercy bless
you all amen.
4
ABSTRACT
The nature of bank dealings is basically on cash and
financial instruments, which are negotiable and can be
transferred easily. As a result, it is so much, exposed to
fraud- internally and externally. This malpractices is
common in all areas involving cash, cheques and fraud
transfer operations including the e- banking system. Many
researchers have directed their work towards finding the
cause of fraud. However, due to the role played by banks
in the economic development, it becomes necessary that
the upswing of fraudulent practices be nipped in the bud.
This work is therefore based on the detection, prevention
and control of bank fraud. The work will be divided into
three chapters, chapter one will be a general introduction
and an overview of the subject matter. It will also
highlight the purpose . chapter two is based on literature
review, having regards to finance fraud, bank fraud,
nature of bank, causes and prevention.
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TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgment iv
Abstract v
Table of contents vii
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 1
1.2 Statement of the problems 3
1.3 Objectives of the study 4
1.4 Research question 5
1.5 Significance of the study 5
1.6 Scope of the study 6
1.7 Limitation of the study 7
1.8 Definition of terms 8
CHAPTER TWO
2.0 Literature review 10
2.1 Brief history of case study centre 10
2.2 Meaning and definition of concept 10
2.3 Nature of bank fraud 13
2.4 Ways banks and customer can be affected 14
2.5 Non bank employees malpractices 16
2.6 Causes of bank fraud 19
2.7 Prevention of bank fraud 20
CHAPTER THREE
Research design and methodology 28
3.1 Introduction 28
3.2 Research design 28
3.3 Sources/method of data collection
Sources of data 30
3.4 Method of data collection 31
3.5 Population and sample size 31
3.6 Sampling techniques 32
6
3.7 Method of data analysis 33
CHAPTER FOUR
Presentation and analysis of data 34
4.2 Presentation of data 34
4.3 Analysis of data 36
CHAPTER FIVE
Summary, Conclusion and Recommendations 43
5.1 Summary of findings 43
5.2 Conclusion 43
5.3 Recommendations 45
References
questionnaire
7
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The position of the banking sector in our economy cannot
be over emphasized. Its main function is to act as
intermediary with the responsibility of channeling of funds
from the surplus sectors to the deficit sectors of the
economy.
Those who participate in the Nigerian banking sector
include; the central bank of Nigeria (CBN), commercial
banks, and community banks among others. These
financial institutions deal with financial instruments that
are transferable and desirable in nature. However, the
recent spate of fraud and forgeries tend to pose a serious
bottle neck to the proper functioning of the banking
system, thereby increasing the associated risks and
resultant business losses reported yearly.
8
A critical review of events in the last few decades reveals
that the prevailing societal values and practices are not
helping matters at all. A society, where criminals and
persons with questionable characters are applauded and
honored with chieftaincy title cannot fight this epidemic.
Instead more persons are growing for the act daily.
Frauds are committed in most cares for gain and frauds
men are generally motivated by greed. This is true
because the use in the activities of frauds men tend to
respond to the growing desire for wealth. A recent survey
by the financial institutions framing center Lagos, puts the
average reported bank fraud cares at 500 yearly resulting
in millions of naria been loss by banks and customers
alike.
Given this epidemic toll, the problems now is how to
effectively checkmate the activities of these frauds men
9
who seem to be matching their skill with every
development in the system. Even though fraud is said to
be inherent in the nature of banking operations, it could
still be prevented if not controlled totally that is the
purpose behind this study.
1.2 STATEMENT OF THE PROBLEMS
Many banks have lost its foundation as a result of huge
amounts being written off as bad debts, sometimes by
dubious loan arrangement. As a result of this, a lot of
banks have gone in distress and those customers affected
having to bare their pains alone. Other problems to be
addressed are;
The incessant cares of financial fraud in our banking sector
and it comes through and of the following ways.
Defalcation of customers cash lodgments by cashiers.
Manipulation of customer accounts
Clearing of forged bank cheques and drafts
10
Dry posting of fictitious credits through the computer
Fraudulent transfer based on forged letter of authority
etc.
1.3 OBJECTIVE OF THE STUDY
This research work is generally set towards the effects
financial fraud have had on the Nigerian banking system
and to determine how the spread should be avoided.
Furthermore, in more specific terms, the study is aimed
at.
Identifying reasons why people involve themselves in
fraudulent activities.
Revealing how and why the activities of frauds men are
scarcely uncovered.
Examining the various management and given mental
control devices geared towards eliminating or checking
financial fraud
11
Evaluating ways to combat the spread of fraud in our
banking sector through effective monitoring of
electronic transaction until properly executed.
1.4 RESEARCH QUESTIONS
Is your bank computerized?
What effect has computer toward the security of your
bank?
Has fraud cause any negative effect in the economy of
Nigeria
How often does your bank record case of financial
fraud?
Does fraud has any benefit in the Nigeria economy?
1.5 SIGNIFICANCE OF THE STUDY
This study is intended to highlight the indispensable role of
an internal control system in relation to maintaining a
sound banking system. It will equally be of immense help
and benefit to other establishments both in public and
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private sector. It is hoped that management will appraise
this research work and use it to equip itself with the
requisite check and control that are necessary for
developing on enviable banking system.
For prospective auditors and accountants, it is a material
worth reading. It will enables them to understand what
fraud is, how it is been committed, those usually involved
where to focus attention and internal control system is an
in evitable atmosphere for any business environment.
1.6 SCOPE OF THE STUDY
This research work is with particular reference to
intercontinental bank plc ( the now access bank plc),
Wethderal road Owerri, due to certain reluctance on the
part of some staff of the bank to give away relevant
statistical data on fraud issues in their branch, a visit to
other banks where relevant materials could be gathered
became necessary
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1.7 LIMITATION OF THE STUDY
The execution of this work witnesses a lot of constraints,
some of which were;
Financial constraints: Generally cost of living is high,
research work like this one takes lot to complete. As a
result, for this particular study, the researcher did not
find it easy since the financial involvement was much.
Time constraints: As already mentioned, this research
work was conducted alongside other academic
activities. Therefore, the allocation of time among these
activities. In order to achieve a balance between
academic demand and office work wasn’t easy.
Research data acquisition constraints: Give the
nature of the research work and topic, it was not easy
to acquire all the data needed. Many of the workers
refused to relate some of the data needed for fear of
leaking classified information. This problems persisted
in spite of the fact that they were informed that the
works was only for academic purpose. Eventually with
14
some assistance a number of the materials needed were
realized.
1.8 DEFINITION OF TERMS
For the purpose of clarity, the following terms are
explained as used in this, work to aid proper
understanding of the subject matter.
AUDITORS: These are specialists who are trained
specifically for tracing a financial statement and making
sure that it gives true fair view.
ACCOUNTANTS: These are also qualified staffs, but their
functions are to summarize, record, interpret and
communicate financial statements properly to users at a
given point in time.
BANKS: These are mainly financial institutions responsible
for depositing of money and other durable and valuable
assets and also channeling of funds from the deficit sector
to the surplus sector
15
COMMERCIAL PAPERS: These are promissory notes
with short period ranging from a few days to nine months
of large.
DOCUMENTS: A document is an official or formal paper,
from, book etc, given information about something,
evidence or a record of something
FRAUD: This means deceit, imposture, a snare and
deceptive tricks.
FORGERIES: This is a crime of copying money,
documents, etc in order to deceive people.
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CHAPTER TWO
LITERATURE REVIEW
2.1 BRIEF HISTORY OF CASE STUDY CENTRE
Detecting of bank fraud has been a problem during this
study, it was discovered that lack of sound internal
control, proper accounting procedures and insider
involvement are some of the reasons why fraud can
remain in a system without being detected. Even when it
is reported and investigation commences, yet another
difficulty is the co- operation of members of staff. Some of
them who are in the position to give vital information will
always decline. During this study, it was learnt that fear of
the outcome of investigation and staff involvement in the
reported fraud are some of the reasons why a staff would
not want any investigator
2.2 MEANING AND DEFINITION OF CONCEPT
This is an abstract or general idea inferred or derived from
specific instances. fraud in whatever form is limit less in
17
classification this not withstanding, the varied meaning
attached to the concept of financial fraud are here under
addressed.
The oxford and chamber dictionaries, defined fraud as “a
criminal deception act of deceptive tricks, cheating,
swindling…… but the Longman dictionary, defined it as “ as
act of deceitful behaviour for the purpose of gain which
may be perishable by law” while webstaers third new
international dictionary prefers to define fraud from two
points of view, fraud in fact” and “fraud in equity” fraud in
fact is “an international misinterpertain, concealment or
non –disclosure for the purpose of including another in
reliance upon it to part with some valuable things. In
equity, fraud is an act of omission to act or concealment
by which one person obtains an advantage against
conscience over another.
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Fraud is a deliberate misrepresentation which cause
another person to suffer damages, usually monetary
losses.
Therefore, any materials alteration, whether by addition,
insertion, obliteration, erasure, removal, which I done to
deceive and cheat an unsuspecting victim, constitute a
fraud.
Despite several other definitions of fraud as may be
presented by other contributions I believe that those given
so far are purpose of this research. This is because they
contain the basic element of fraud, which includes.
A, there must be intent to have an advantages over
another person
B, there must be deceit or deletions directed to the
detriment of another person.
19
C, there must be false representation made knowing or
recklessly.
Against this background it is early to observe that fraud is
an umbrella-crime concept covering a wide range of
criminal behaviour.
2.3 NATURE OF BANK FRAUD
The nature of fraud is ever changing – corporate
restructuring, political instability and rapid technological
advances are among the factors that given rise to
opportunities for new and more sophisticated methods of
fraud . the debilitating effects of fraud on the public and
private sector of the economy activities are immeasurable.
Controlling the alarming increase in unlawful economic
activities will require concerted team work between those
entrusted to manage public funds, private sector
corporations, law enforcement agencies and external
auditors and consultants.
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2.4 WAYS BANKS AND CUSTOMERS CAN BE
AFFECTED
STEALING OF BANKS MONIES: According to Prof
Adedokun, Unilag, this includes stealing by cashiers,
stealing from cashiers by other employee and other
employees of higher rank, up to top management
levels. This types of fraud many be committed by
cashier from their daily receipt, or it can be committed
by other employee who steal from monies in the
custody of cashier, who may be monetarily absent from
their cages without locking them up. management
stealing may be committed in so many ways including
stealing money from the strong room, to replacing
strong room money with forge currency notes.
SEALING OF CUSTOMER MONIOES
Prof. Adedokun commenting also on this aspect of fraud
termed simple or complicated method, instance of simple
methods may be where a customer pays money into the
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bank and the cashier while committing the money drops
some into his till and then claims that the packet of say
N200 in N20 notes is short by about fifteen pieces (N300).
the unsuspecting customer then begins to doubt his own
calculations or the honesty of his servants in the house or
office. The reverse may also happen in the case of
withdrawal of money by a regular customer who believes
in the honesty of banking staff or one in a hurry. Here the
cashier short pays the customer and once the customer
fail to count the money at the counter. He will not be
allowed to make any claims for short payment since he
will be suspected to have removed some of the money
outside the counter.
The complicated instances may range from fraudulent
intra- bank crediting and debiting of respective customers
accounts with a view to transferring money from one
account to the other. Another dimension of stealing or
defrauding customers came up in the case of Aeroflot of
22
soviet Airline Vs Access Bank plc. In this case, the plaintiff
walked into the bank with the teller to pay in some
amount.
After certification by the cashier, the teller was stamped
and the first copy was handed over to the customer and
the duplicate retained by the cashier. The customer had
expected the money to be reflected on his bank statement
at the end of the month, but was not reflected.
On this investigation, it was realized that the bank cashier
had used a” cashier stamp” that had been purportedly
reported stolen. Apparently, the stamp was used by the
cashier to stamp tellers without recording his receipt in the
banks ledger.
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2.5 NON BANK EMPLOYES MALPRACTISES
FRAUD THROUGH LETTERS OF CREDIT: Overseas
suppliers have continued to receive Symons letters of
credit from individual in this country. Such letters of
credit are usually accompanied by fake bank drafts on
the reverse of which are fake or false endorsement
guaranteeing payments.
According to the federal ministry of justices law review
series (1990) P. S a Nigerian importer opened a letter of
credit worth over half million us dollars in favour of a swiss
merchant for the supply of cement. The letter of credit
was payable on the presentation of a clear bill of landing
and shipment by a conference or non- conference line. The
documents were delivered but the ship named on the bill
did not exist, neither was any cement shipped.
FRAUD THROUGH FOREGED BANK
STATIONERIES: Fraud can also occur through the
printing of bank stationeries and caviling of bank rubber
stamps. These forged documents and stamps are used
24
by unscrupulous people to prepare fake letters of credit,
guarantees and other international trade instruments,
which are circulated with a view to defrauding persons
and companies.
In a case reported in the federal ministry of justice law
review series (1990) P.6 A company was awarded a
government contact of several millions of Naira. He asked
for and was given mobilization of about N20 million after
producing bankers guarantee. The contractor disappeared
soon after collecting the advance payment. when the
government agency wanted to call the grantor, it was told
that the guarantee had been forged.
FRAUD THROUGH TELEX MASSAGES: This
occasionally occurs among authentic messages, which
are to be listed and sent by bank’s telex officials.
However, test keys maybe manipulated usually with the
collusion of NITEL officials. As a result of the fake
messages, money is paid to a fictitious account through
a corresponding bank and later cashed by the oversea
25
collaborators. This is one of the most serious crimes in
banking and the amounts involved are usually huge
2.6 CAUSES OF BANK FRAUD
According to the CBN banking supervision annual report
for 1998, causes of fraud in banks can be classified into
institutional and social factors.
Institutional factors include;
Poor internal control system; loopholes in the internal
control system converted by fraudsters into advantage.
Inadequate experience and lack of training of staff
exploited by fraudsters
Poor record- keeping
Poor condition of service, job insecurity lack of
incentives, poor remuneration and blurred prospects for
career advancement.
Poor monitoring and supervisions of loan portfolio
The social factors comprise of
26
Decling moral values
Slow criminal adjudication system
Frustration and poverty
However, it was noted (in a seminar titled “Africa
leadership forum) P4 that poverty should not be seen as
providing a justification for fraud as most fraudsters are
not poor. There should also be a system that prosecutes
fraud expeditiously. There are laws in banking eg
bankruptcy laws which are not enforced.
2.7 PREVENTION OF BANK FRUAD
It is doubtful however, whether there could ever be
enough security guarantees for the banks. There are so
many with the genius for evil and as Irechukwu put it,
“The cyber fraudster learns everyday and will device new
tricks to beat the latest advancement in security cordon
around any system” so analysts are of the opinion that
the only way out is to tighten the internal controls, but
27
with many dimension of fraudulent practices in banks,
other financial analysts say that tightening of internal
controls may not do enough to check the problem. this
skeptical stance is in agreement with what Okezie B.N
wrote about internal control. According to B.N Okezie)
(1999) P. 46, no internal control system can by itself
guarantee efficient administration and completeness and
accuracy of the records.
Internal control system is limited to the ability of the
operators to follow prescribed rules and regulations, so it
goes to say that there must be prescribed rules and
procedure to be followed and it is these rules that wilkins
M.G (1984) P. G outline as follows.
Ascertain daily balances of all books
Well focused internal audit arrangement
Others
To ascertain daily balances, Mr. Wilkins outlined the
following.
28
A check be made for all cash balances through a
random personal check
All ledger accounts should be balanced
The stock if any, of travelers cheques must be balanced
with controls.
All bills received (on hand) must be listed, physically
checked and balanced with controls.
General ledger and principal journals should be checked
personally by the manager after they have been
balanced.
All sectional vouchers should be scrutinized
Any discrepancies or irregularities must be noted such as
missing documents. Unbalanced ledgers, bill confirmation
letters in transit etc. this will enable head office to fake
appropriate actions. In the area of internal audit. he said
audit should not just be a check of arithmetical accuracy.
but also an inspection to ensure that all documentation is
adequate and accurate.
29
Any system employed in each section and in the branch as
a whole must be a comprehensive self balancing
accounting routine, with sufficient built in checks to control
accounting so that posting of the correct amounts or to
wrong accounts lost, vouchers are immediately
highlighted. According him, the auditors should not just
rely on “That is the way it has always been done” changes
may have occurred elsewhere, which now create a
loopholes in the system and if so this must be corrected.
There controls are designed to safeguard the bank and its
customers as well as prevent fraud. Other precautions
may include
Using a halogen with its ultra violet rays to detect
attractions in cheque made by chemicals, which are
not otherwise visible.
Use of tally disc to ensure that payment is made to
the correct payee.
30
Second signature (endorsement) to enable
comparison to be made with the original.
Taking passport photographs of signatories to
corporate accounts or where with drawals over a
certain amount are involved. It is important to note
that all written instructions from customers must
have their signature verified.
To save cost and time, it is necessary to check every item
in all areas of operation daily since this will slow down
essential customers services. Hence, the spot check
should be carried out on random basis with prior notice
and should cover all essential areas. This spot check is
designed to supplement a good internal audit-control
system.
Critical review of the above routine will reveal them as
more internal control procedure, which as earlier said is
limited by the operators, it is in this guise that analysts
31
opine professional ethics and moral lessons should be
preached to staff on a constant Bain’s if fraud and
forgeries by staff are to be effectively tacked. If this is
taken care of they believe, strict adherence to internal
control and computer safety frauds men.
Commenting on ways out for the electronic fraud Mr.
Irechukwu says that insider potential staff frauds can be
checked in two ways. The first one he called segregation
of functions. In this safety net, the highly literate
information technology staff he said is restricted to the
role of systems administrators. they are not allowed to
create because they are so knowledgeable that if they
have a criminal motive. The could weak havoc. He said
others who are merely functionally literate personnel are
employed as operators. He explained further that shielding
the bank against the non staff hackers requires the
building of fire wall. This stops intruders, while guiding
authorized access seekers to the information they seek to
32
obtain. This he said is based on inscription which uses
machine greeting protocols, recognition, identifications
and then admission into the system. Anyone without the
right code is denied access.
33
REFERENCES
Okonkwo-C.O (1964) Criminals laws in Nigeria African
university press, Lagos.
Ojo.O.O. Etal (1981) Money and banking 1st Edition.
London: George Allen and Union Published Ltd.
Okezie B.N (1999) Fundamentals of financial accounting
Bon Publication Owerri, Nigeria.
Ekwerike and Oparaeke (1999) first course in accounting
Maxcon educational publishers, Aba Nigeria.
Orji h, (1998) Seminar in banking and finance Enugu: Bob
Billion publishers.
JOURNALS
Lasbery, P.C (2006), effect of auditing practice in fraud
Control Journal of the institution of auditors.
Moskey, R.V (2002) “Efficacy of banking auditing”
Transactions of the American society of bankers.
Adewunmi C. S (1995) Fraud in bank, Lagos land mark
publishers limited.
Kanu and Okezie(2001): Credit Management and Financial
Analysis, Owerri.
34
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 INTRODUCTION
The research methodology is concerned about the
research’s intent to carry out the study. It deals with the
method and procedures of carrying out the study. It also
include the introduction, the research design, sources of
data, method of data collection, the sample size, the
sampling techniques, validity and reliability of measuring
instruments and data analysis techniques.
3.2 RESEARCH DESIGN
The basic problem which one faces at the beginning of any
research work is that in obtaining a very theoretical
framework for adequate conceptualization and scientific
investigation.
35
Consequently, the researcher adopted some methods in
carrying out her research on an appraisal of fraud
prevention measures in Nigeria banking sector.
In other to make this project more directional she used a
historical systematic technique which was achieved
through collection of data from various sources that will
facilitate the purpose of the problems undertaken.
The researcher tries to asses the nature of the study and
develops plans on how to carry out such identified
problems under study.
The study has as its major objectives; obtain information
that is most relevant for the solution and the best possible
way to process information. A survey research design was
adopted as suggested by Asika (1991) this is because, it is
a fact finding techniques that focuses on people, the vital
fact of people and their beliefs, opinions and attitudes. The
information gathered here would be looked into as to
36
carryout whether the set objectives is being accomplished
overtime.
3.3 SOURCES /METHOD OF DATA COLLECTION
SOURCES OF DATA
The sources of data that is available to the researcher for
this study is;
Secondary sources
Primary sources
Primary data has to do with obtaining information directly
from there original sources. The techniques used in
collecting primary data of this research include;
observation, personal interview and questionnaire.
Secondary data sources includes information obtained
from references which include related books, journal,
magazines, unpublished materials etc, this sources used to
review related literature in chapter two.
37
3.4 METHOD OF DATA COLLECTION
This study has relied on collection of data methods to
achieve the desired aims and objectives of the study
basically both primary and secondary sources of data were
adopted. The primary sources of data include; personal
interviews, personal observation and questionnaire
distributed. The need was to make sure that correct
answers are received from the respondents. Also the
secondary sources of data used include library research,
research from major text book on the subject matters,
magazine, journals official speeches, newspaper, Gazettes,
government publication commission reports.
3.5 POPULATION AND SAMPEL SIZE
A research work of this nature is always carry out by
choosing a portion of population upon which generalization
would be made, the aim of this is to remove as many
problems as possible as it may be difficult to carry out
what is valid and reliable on the whole population. But the
38
selected sample must have the characteristics of the entire
population to enable the researcher to generalize.
In determining the sample size in this study, a sample size
consisting 102 respondents out of the 60 questionnaire
distributed and 50 were filled, and the sample size is
based on 102 respondents staffs of the selected banks in
Owerri.
3.6 SAMPLING TECHNQIUE
The sampling technique used in selecting the sample for
the study is random sampling techniques. Sampling
random sampling is a selection scheme where every unit
in the sampled population has equal chance of being
selected into the sample. The researcher used simple
random sampling in other to ensure that the population of
the selected organization in Owerri is represented, and
also it is used to get the desired information needed on
the impact of effective reward system on employee’s
39
productivity. Simple random sampling also helps in high
degree of representation and also minimizes mistakes.
3.7 METHOD OF DATA ANALYSIS
Data collected were represented on sample size and
sample percentage analyze techniques was adopted to
analyze the data collected. Answers to each of the
question in the questionnaires were counted and
segregated according to the respondents and calculating
their percentage as show below simple percentage formula
stated.
40
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
41 INTRODUCTION
This chapter shall present, analyze and interpret various
data collected from the respondents through the
questionnaire distributed to staffs and management of the
selected banks in Owerri.
The researcher, therefore, grouped the data gotten from
the questionnaire under the appropriate research
questions from where they were formulated. It is also the
researcher’s view that this chapter will provide solution
problem under study.
4.2 PRESENTATION OF DATA
Azuka (2003) design a survey data requires that a plan
be specified for tabulating returned data for presentation.
In this research involves both primary and secondary data
used during the investigation or study. Questionnaire,
41
table and percentages used to present the appraisal of
fraud prevention measures in Nigerian banking sector
more so, of a sample size 50 people represented the
population was randomly selected on which some
questionnaires were administered out of the 60
questionnaires sent out 50 of the sample size were
correctly filled.
TABLE FOR DISTRIBUTIION
Out of sixty (60) questionnaires distributed to access bank
plc and bank phb staff ,40 were properly
completed ,eighteen were not properly completed .
Staff Returned Not Returned Total
response
Access bank 25 10 42
plc
Bank phb 15 8 18
staff
Total 40 18 60
The table shows the following
42
The various banks the questionnaire was distributed, it
was distributed in 4 days and waited for 9 days ,before it
was completed.
4.3 ANALYSIS OF DATA
This simply means translating the bits of information into
a form that address the focus of a particular research or
study.
It is also the extractions of need in information from the
data that will enable a description of the sample you are
handling Azuka E (2003).
Considering the result of the questionnaire 60
questionnaires was administered 50 were returned and
correctly filed, while 58 others were partially filled. This
means that only 50 out of the 60 questionnaire that are
correctly filed and returned represent 63.75% of the total
number administered. Also the questionnaires that are
43
partially filled represent 36.25% of the total administered
total number filled = 50 partially filed = 58
Analysis of questionnaires sent out and returned.
Table 4.1
Questionnaire Number filled Percentages %
Correctly filled 40 63.75
Partially 20 36.25
Total 60 100
QUESTION 1
Is your bank computerized?
TABLE 4.2
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Yes 35 100%
2 No 15 0%
Total 50 100%
From the above, it can be observed that respondent
represent 100% agrees that their banks are computerized.
QUESTION 2
44
What effect has computer toward the security of your
bank?
Table 4.3
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Strong 40 90.2
2 Weak 10 9.8
Total 50 100%
The effect computer has towards the security system of
the organization is that the computer must have password
S0 that intruders will not have any access to the
organizational document files.
QUESTIONS 3
Has fraud cause any negative effect in the economy of
Nigeria?
Table 4.4
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Yes 45 90.2
2 No 5 9.8
Total 50 100%
Fraud make the international community lose confidence
in the national economy, foreign investors will no longer
45
invest in the economy for fear of losing such investment to
fraudsters, as witnessed during the ‘419’ era in Nigeria.
QUESTION 4
How often does your bank record cases of financial fraud?
TABLE 4.5
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Frequent 50 90.2
2 Rare 0 9.8
Total 50 100%
From the above, it can be seen that the case of fraud is
rampant in the Nigeria banking sector.
QUESTION 5
Does fraud has nay benefit in the Nigeria economy?
TABLE 4.6
S/NO OPTION NO OF PERCENTAGES
RESPONDNETS (%)
1 Yes 35 81.4
2 No 5 4.9
3 Not much 10 13.7
Total 50 100%
The response shows that fraud has no benefit in the
Nigeria economy rather it helps to bring the economy
down in the sense that the while people who will like to
46
come and invest in Nigeria, but because of the rate of
fraudulent they will now stay back, it thereby diminish our
economy.
QUESTION 6
Has fraud taken place in your bank?
TABLE 4.7
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Yes 50 100
2 No 0 -
Total 50 100%
It can be seen that 100% of the respondents said that
fraud has taken place in their bank before. this is an
overwhelming response.
QUESTION 7
47
For the period you have been working in the bank would
you say that case of fraud detection have been on the
increase?
TABLE 4.8
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Yes 40 89%
2 No 10 11%
3 Don’t know - -
Total 50 100%
The response shows that the audit teams of my case study
banks are quite effective, to that effect 89% of the
respondents said that for the period they have been
working in the bank, cases of fraud detection have been
on the increase where as 11% of the respondents said
that for the period they have been working in the bank,
cases of fraud detection have been on the decrease, this is
a good development on my case study bank.
QUESTION 8
48
Do you consider your bank inspectors /auditors to be
autonomous enough in the performance of their duties?
Table 4.9
S/NO OPTION NO OF PERCENTAGES
RESPONDENTS (%)
1 Yes 30 48
2 No 10 11
3 Don’t know 10 41
Total 50 100%
It can easily be seen that 48 % of the total respondents
said they consider their bank inspectors / auditors to be
autonomous enough in the performance of their duties,
11% do not consider it autonomous enough, while 41%
alluded that they do not know if their banks inspectors/
auditors are autonomous enough or not.
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CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIOSN
5.1 SUMAMRY OF FINDINGS
The problems of frauds management in banks is an
enormous task confronting owners and managers of
banks. There seen to be no more way to end this because
human ingenuity will eventually find a way around the
most carefully planned system.
It shall be the pre-occupation of this chapter to look at
some findings that are relevant draw conclusions and
make recommendations.
5,2 CONCLUSION
Banks have a duty to promote and maintain adequate
banking services for the public via the restoration of
banking confidence among the populace. The government
also has a part to play in this game of fraud control.
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Fraud should not be allowed to destroy the very society we
are trying to build. It has destroyed the dignity of the
banking sector and the confidence between banks and
their customers. It is threatening the whole economy and
it is time appropriate actions were take by both banks and
the government. The problem of financial fraud is not
limited to access bank plc, nor is limited to the banking
system alone, but the whole facts of our society.
A society where there is no standard norm of behaviour,
where corruption in high and low places is the order of the
day and where ammasing wealth greedily is the burning
desire of many. How can we save the banking system?
As already noted, there is no full proof against financial
fraud in access bank plc, as well as the society at large.
We can only attempt to minimize it. This is true because,
fraud men will always think ahead of the already existing
checks and balances. It behaves the bank then to employ
51
all reasonable and practicable measures to protect the
depositors and shareholders, otherwise, fraud can ruin the
entire system. Existing laws should be reviewed and
restructured to complement the efforts of the banks and
other regulatory bodies. With these complementing
actions, we can be sure to have a society with normal
confidence of frauds.
5.3 RECOMMENDATIONS
Having explored in various ways the problems posed by
fraudulent activities in the banking system, the writer
makes the following recommendations in the hope that
they would be of help to bank managers in finding solution
to this perennial problem.
It is the duty of the police force to prosecute crimes
relating to bank fraud. The individual banks should not be
allowed to prosecute the fraudsters. This is to give room
for an independent investigation without any form of
52
interference to the fraud. Saddled with this responsibility
and given the twist unfraudulent activities that are going
sophisticated. The police force should be well equipped
and trained to match the sophistication of the current
wave of fraud.
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BIBLIOGRAPHY
Campbell D (1971) The investigation of fraud Banry Rose
publisher in associations with the police journal,
London.
Okonkwo-C.O (1964) Criminals laws in Nigeria African
University press, Lagos.
Okezie B.N (1999) Auditing and investigation Bon
Publications 14 Okigwe road, Owerri, Imo state
The Federal Government of Nigeria (1975) The Nigeria
criminal code Polished by the federal government
Printers, Lagos.
Africa leadership forum “Ethics and professionalism in
Nigeria banking industry” Ota Nigeria 31st July- 2nd
August 1992.
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APPENDIX
Department of Accountancy
----------------------
P.M.B. -------
---------------
Dear Sir/ Madam,
RESEARCH QUESTIONNAIRE
This is a research work on the appraisal of fraud, prevention
measures in Nigeria banking sector. In partial fulfillment for the
award of --------------.
I would be grateful for your cooperation by filling in this
questionnaire. All the information supplied will be considered
confidential.
Thanks for your anticipated co-operation.
Yours faithfully,
-------------------
55
QUESTIONNAIRE
Section A please tick your answers in the box provided and fill in
the gap where necessary.
1. What is your age?.................................................................
2. Sex: Male Female
3. What is your marital status?
Married
Single
Divorce
Widowed
4. What is your highest level of education?......................
5. What is your position?
Senior staff
Junior staff
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SECTION B
1. Is your bank computerized?
Yes No
2. What effect has computer toward the security of your
bank?
Strong Weak
3. Has fraud cause any negative effect in the economy of
Nigeria?
4. How can you access the fraud detection control and
elimination in your bank?
a. Secured
b. Very secured
c. Not secured
5.Are you satisfied with the fraud control effect of your
bank on the overall productivity of the bank?
a. Satisfied
b. Dissatisfied
6. Does your bank need inspectors/ auditors for controlling
and fore – stalling of fraud?
57
a. Yes b. No c. Don’t know
7. For the period you have been working in the bank,
would you say that case of fraud detection has been on
the increase?
a. Yes b. No c. Don’t know
8. Does fraud contribute to the distress of some
commercial bank?
a. Yes b. No
9. Do you consider your bank’s inspection team to be
autonomous enough in the performance of their duties
a. Yes b. No c. Don’t know
10. Has fraud taken place in your bank?
a. Yes b. No
11. Does highly motivated and experienced inspectors,
auditors capable of fore-stalling fraud in your bank?
a. Yes b. No c. Don’t know
58