Service

Maintenance
Manual

DECpc LPx/LPx+
PC

K-MN-SD00000 19-JG00.A

MCS LOGISTICS
ENGINEERING
- Copyright Digital Equipment Corporation
NIJMEGEN All rights reserved
THE NETHERLANDS
January 1996
January 1996
The information in this document is subject to change without notice and should not be construed as a
commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document.
The software, if any, described in this document is furnished under a license and may be used or copied
only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of
software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set
forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013.

Copyright Digital Equipment Corporation

All Rights Reserved

The following are trademarks of Digital Equipment Corporation:

DECpc and the Digital logo.

The following are third party trademarks:

MS-DOS and Windows and Windows NT and Windows NT Server are trademarks of Microsoft Corp.
Novell and Netware are trademarks of Novell, Inc.
SCO and Open Desktop are trademarks of The Santa Cruz Operation, Inc.
UNIX is a registered trademark of UNIX System Laboratories, Inc.
All other trademarks and registered trademarks are the property of their respective holders.

Created by:

MCS Logistics Engineering - Nijmegen

Printed in Ireland
Digital DECpc LPx/LPx+ Table of Contents

Table of Contents
REVISION HISTORY ........................................................................................................................................7

PREFACE..............................................................................................................................................................9

CHAPTER 1 PRODUCT DESCRIPTION ..................................................................................................11

PRODUCT INTRODUCTION ...................................................................................................................................11
PRODUCT MODELS INFORMATION .....................................................................................................................13
DECpc LPx Models Information ...................................................................................................................13
DECpc LPx+ Models Information.................................................................................................................14
CHAPTER 2 SYSTEM UTILITIES & CONFIGURATION....................................................................15
SYSTEM UTILITIES ...............................................................................................................................................15
Using the System Utilities Diskette ...............................................................................................................16
Running SETUP.EXE.....................................................................................................................................16
EPP3SMC.EXE...............................................................................................................................................16
KP.EXE............................................................................................................................................................17
Copying KP.EXE onto Hard Disk .................................................................................................................17
Setting a Keyboard and Mouse Password.....................................................................................................17
Configuring the Computer..............................................................................................................................18
Running the BIOS Setup Utility ....................................................................................................................18
UPGRADE.EXE (DECpc LPx 560/566) ......................................................................................................18
Before Using UPGRADE.EXE (DECpc LPx 560/566) ...............................................................................19
Creating a Recovery Diskette (DECpc LPx 560/566)..................................................................................19
Upgrading the Computer's BIOS (DECpc LPx 560/566) ............................................................................20
Helpful Hints ...................................................................................................................................................21
BIOS SETUP UTILITY OPTIONS ..........................................................................................................................22
CHAPTER 3 SERVICE PROCEDURES.....................................................................................................31
SAFETY REQUIREMENTS .....................................................................................................................................31
RECOMMENDED TOOLS .....................................................................................Error! Bookmark not defined.
Other Materials Needed..................................................................................................................................32
Special Tools Required...................................................................................................................................32
Remedial Diagnostic Test Software...............................................................................................................32
Recommended Virus Detection and Cleanup Software ...............................................................................32
ECO/FCO INFORMATION ....................................................................................................................................33
BIOS Version Information .............................................................................................................................33
UNLOCKING AND REMOVING COVER .................................................................................................................34
COMPUTER COMPONENTS ...................................................................................................................................35
EXPANSION SLOTS ...............................................................................................................................................36
Expansion slots for LPx Models ....................................................................................................................36
LPx Expansion Slots.......................................................................................................................................36
Expansion slots for LPx+ Models..................................................................................................................37
LPx+ Expansion Slots ....................................................................................................................................37
Expansion slots for LPx 560/566 Models .....................................................................................................38

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Table of Contents Digital DECpc LPx/LPx+

Px 560/566 Expansion Slots ..........................................................................................................................38

Installing Expansion Boards ..........................................................................................................................39
MAIN LOGIC BOARD JUMPERS ...........................................................................................................................40
LPx Main Logic Board Jumper Settings .......................................................................................................41
LPx Main Logic Board Jumper Locations ....................................................................................................42
LPx+ Main Logic Board Jumper Settings.....................................................................................................43
LPx+ Main Logic Board Jumper Locations..................................................................................................44
LPx 560/566 Main Logic Board Jumper Settings ........................................................................................45
LPx 560/566 Main Logic Board Jumper Locations .....................................................................................46
LPx 560/566 CPU Board Jumper Settings....................................................................................................47
LPx 560/566 CPU Board Jumper Locations.................................................................................................47
COMPUTER MEMORY CONFIGURATIONS ..........................................................................................................48
LPx and LPx+ Memory Configurations........................................................................................................48
LPx and LPx+ SIMM Socket Locations .......................................................................................................49
LPx 560/566 Memory Configurations ..........................................................................................................50
LPx 560/566 SIMM Socket Locations..........................................................................................................51
REMOVAL PROCEDURES .....................................................................................................................................52
Removing the 3½-Inch Diskette Drive..........................................................................................................52
Removing a 5¼-Inch Device .........................................................................................................................53
Removing a 3½-Inch Mass Storage Device (Internal Drive Bay)...............................................................54
Removing the Fan Pipe ..................................................................................................................................55
Removing the Fan /Speaker Assembly .........................................................................................................56
Removing the Main Logic Board ..................................................................................................................57
LPx Main Logic Board Connections.............................................................................................................57
LPx+ Main Logic Board Connections...........................................................................................................58
LPx 560/566 Main Logic Board Connections ..............................................................................................59
Removing the CPU Module (LPx 560/566) .................................................................................................60
Removing the LPx(+) Power Supply ............................................................................................................61
Removing the Filler Panel..............................................................................................................................62
INSTALLATION PROCEDURES .............................................................................................................................63
Installing External Cache Memory................................................................................................................63
Installing a Higher Performance CPU (LPx/LPX+).....................................................................................65
Installing a Higher Performance CPU (LPx 560/566) .................................................................................66
REPLACEMENT PROCEDURES .............................................................................................................................67
Replacing the Computer Battery/Real Time Clock (RTC) (LPx)................................................................67
Replacing the Computer Battery (LPx+).......................................................................................................68
Replacing the Computer Battery/Real Time Clock (RTC) (LPx 560/566).................................................69
CONNECTING DISKETTE AND IDE DEVICES ......................................................................................................70
Diskette/IDE Connections..............................................................................................................................71
CONNECTING SCSI DEVICES ..............................................................................................................................72
SCSI Connections...........................................................................................................................................72

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Digital DECpc LPx/LPx+ Table of Contents

CHAPTER 4 TROUBLESHOOTING..........................................................................................................73
INITIAL TROUBLESHOOTING ...............................................................................................................................73
BEEP CODES .........................................................................................................................................................74
Beep Codes for Fatal Errors ...........................................................................................................................74
Beep Codes for Non-Fatal Errors...................................................................................................................75
POST AND BOOT MESSAGES ..............................................................................................................................75
COMPUTER TROUBLESHOOTING .........................................................................................................................77
DISK DRIVE TROUBLESHOOTING .......................................................................................................................79
MONITOR TROUBLESHOOTING ...........................................................................................................................80
QAPlus/FE Error Messages............................................................................................................................81
CHAPTER 5 DEVICE MAPPING................................................................................................................83
Memory Map (LPx/LPx+) .............................................................................................................................83
Memory Map (LPx 560/566 Full Range)......................................................................................................84
Memory Map (LPx 560/566 PC Compatibility Range) ...............................................................................84
I/O Address Map (LPx/LPx+)........................................................................................................................85
CPU I/O Address Map (LPx 560/566) ..........................................................................................................85
I/O Address Map (LPx 560/566) ...................................................................................................................86
PCI Configure Space Address Map (LPx 560/566) .....................................................................................86
Computer Interrupt Levels (LPx/LPx+) ........................................................................................................86
Computer Interrupt Levels (LPx 560/566)....................................................................................................87
DMA Channel Assignment (all models) .......................................................................................................87
CHAPTER 6 PASS / FAIL CRITERIA........................................................................................................89

APPENDIX A SERVICE NOTES .................................................................................................................91

APPENDIX B USEFUL INFORMATION...................................................................................................93

RELATED DOCUMENTATION ...............................................................................................................................93
ON-LINE BULLETIN BOARDS ..............................................................................................................................94
DOCUMENT FEEDBACK ..............................................................................................................................95

PERSONAL NOTES .........................................................................................................................................97

READERS COMMENTS ........................................................................................................................................101

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Table of Contents Digital DECpc LPx/LPx+

Table of Figures
Figure 3 - 1 Removing the Outside Cover.........................................................................................................34
Figure 3 - 2 LPX Computer Model Components..............................................................................................35
Figure 3 - 3 LPx Expansion Slots ......................................................................................................................36
Figure 3 - 4 LPx+ Expansion Slots....................................................................................................................37
Figure 3 - 5 LPx 560/566 Expansion Slots .......................................................................................................38
Figure 3 - 6 Installing Expansion Slots..............................................................................................................39
Figure 3 - 7 LPx Main Logic Board Jumper Locations....................................................................................42
Figure 3 - 8 LPx+ Main Logic Board Jumper Locations .................................................................................44
Figure 3 - 9 LPx 560/566 Main Logic Board Jumper Locations.....................................................................46
Figure 3 - 10 LPx 560/566 CPU Board Jumper Locations ..............................................................................47
Figure 3 - 11 LPx and LPx+ SIMM Socket Locations.....................................................................................49
Figure 3 - 12 LPx 560/566 SIMM Socket Locations .......................................................................................51
Figure 3 - 13 Removing the 3½-Inch Diskette..................................................................................................52
Figure 3 - 14 Removing a 5¼-Inch Device .......................................................................................................53
Figure 3 - 15 Removing a 3½-Inch Mass Storage Device from the Internal Drive Bay................................54
Figure 3 - 16 Removing the Fan Pipe................................................................................................................55
Figure 3 - 17 Removing the Fan /Speaker Assembly.......................................................................................56
Figure 3 - 18 LPx Main Logic Board Connections ..........................................................................................57
Figure 3 - 19 LPx+ Main Logic Board Connections ........................................................................................58
Figure 3 - 20 LPx 560/566 Main Logic Board Connections............................................................................59
Figure 3 - 21 Removing a CPU Module (LPx 560/566) ..................................................................................60
Figure 3 - 22 Removing the LPx(+) Power Supply..........................................................................................61
Figure 3 - 23 Removing the LPx(+) Filler Panel ..............................................................................................62
Figure 3 - 24 Installing External Cache Memory .............................................................................................64
Figure 3 - 25 Installing a Higher Performance CPU (LPx/LPx+) ...................................................................65
Figure 3 - 26 Installing a Higher Performance CPU (LPx 560/566)...............................................................66
Figure 3 - 27 Replacing the Computer Battery /Real Time Clock (LPx) ........................................................67
Figure 3 - 28 Replacing the Computer Battery (LPx+) ....................................................................................68
Figure 3 - 29 Replacing the Computer Battery /Real Time Clock (LPx 560/566) .........................................69
Figure 3 - 30 Diskette/IDE Connections ...........................................................................................................71
Figure 3 - 31 SCSI Connections ........................................................................................................................72

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Digital DECpc LPx/LPx+ Revision History

Revision History

Revision Date Description of Change

A01 Januari 96 First release of the Service Maintenance Manual describing the
DECpc LPx/LPx+ series computer. This manual also includes the
DECpc LPx 560/566.

MCS Logistics Engineering - Nijmegen 7

Digital DECpc LPx/LPx+ Preface

Preface

The DECpc LPx/LPx+ Service Maintenance Manual is a troubleshooting guide that can be used for
reference when servicing the DECpc LPx/LPx+ line of PC’s.
Digital Equipment Corporation reserves the right to make changes to the DECpc LPx/LPx+ series without
notice. Accordingly, the diagrams and procedures in this document may not apply to the computer(s) to be
serviced since many of the diagnostic tests are designed to test more than one product.

CAUTION
Digital recommends that only A+ certified engineers attempt to repair this equipment.
All troubleshooting and repair procedures are detailed to support subassembly/module
level exchange. Because of the complexity of the indivual boards and subassemblies, no
one should attempt to make repairs at component level or to make modifications to any
printed wiring board. Improper repairs can create a safety hazard. Any indications of
component replacement or printed wiring board modifications may void warranty or
exchange allowances.

MCS Logistics Engineering - Nijmegen 9

Digital DECpc LPx/LPx+ Product Description

Chapter 1 Product Description

Product Introduction
DECpc LPx and LPx+ computers are high-performance personal computers equipped with the latest
microprocessor and VL-bus technology. They can be used as stand-alone computers, as clients, or as
servers in an network environment. Developed using modular CPU technology and offering a host of
high-performance options, the DECpc LPx/LPx+ offers the most advanced computer in its class.

DECpc LPx 560/566 computers are high-performance personal computers equipped with the latest
microprocessor and PCI local bus technology.

All DECpc LPx and LPx+ computers are industry-standard Intel i486 or Pentium microprocessor-based
PCs using a versatile full profile ISA-style enclosure. The computer features a modular CPU design that
allows easy upgrades to the latest available CPU technology.

DECpc LPx features:

♦ 4 MB system RAM, expandable up to 64 MB on motherboard

♦ Optional external cache memory expandable to 128 KB and 256 KB
♦ ZIF (Zero Insertion Force) socket for easy upgrade to 486 or Pentium
♦ Embedded IDE controller
♦ Overdrive upgrade P24T or overdrive CPU - the socket can also be inserted with SL enhanced 486 or
486 at 25 MHz or 30 MHz
♦ Modular design with a choice of two VESA-LB cards (S3805 or S3864)
♦ Supports up to five storage devices
♦ Six full-size, 16-bit ISA expansion slots, or five full-size, 16-bit ISA expansion slots and one VL local
bus slot, or four full-size, 16-bit ISA expansion slots and two VESA local bus slots

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Product Description Digital DECpc LPx/LPx+

DECpc LPx+ features:

♦ Energy Star compliant

♦ 4 MB system RAM, expandable up to 64 MB on motherboard
♦ Optional external cache memory expandable to 128 KB and 256 KB
♦ ZIF (Zero Insertion Force) socket for easy upgrade to 486 or Pentium
♦ Enhanced IDE allows hard disks bigger than 1024 cylinders
♦ Overdrive upgrade P24T or overdrive CPU - the socket can also be inserted with SL enhanced 486 or
486 at 25 MHz or 30 MHz
♦ Modular design with a choice of two VESA-LB cards (S3805 or S3864)
♦ Supports up to five storage devices
♦ Six full-size, 16-bit ISA expansion slots, or five full-size, 16-bit ISA expansion slots and one VL local
bus slot, or four full-size, 16-bit ISA expansion slots and two VESA local bus slots

DECpc LPx 560/566 features:

♦ Pentium CPU operating at 60 or 66 MHz

♦ 8 MB system RAM, expandable up to 128 MB on motherboard
♦ Standard 256 KB of secondary cache memory
♦ ZIF socket for CPU upgrades
♦ Supports up to five storage devices
♦ 4 ISA slots and 2 PCI 32-bit local bus slots or 3 ISA and 3 PCI 32-bit local bus slots

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Digital DECpc LPx/LPx+ Product Description

Product Models Information

EC = English, French, German, Italian and Spanish.
ED = Danish, Dutch, English, Finnish, French (France excluded), Norwegian and Swedish.

DECpc LPx Models Information

Product Model FDD HDD Memory Cache Options

DECpc LPx 425sx PC761-A9 - - - None
PC761-WA 1.44MB 170MB 4MB None
PC761-WB 1.44MB 240MB 8MB None

DECpc LPx 433sx PC762-A9 - - - None

PC762-WA 1.44MB 170MB 4MB None
PC762-WB 1.44MB 240MB 8MB None

DECpc LPx 433dx PC763-A9 - - - None

PC763-WA 1.44MB 170MB 4MB None
PC763-WB 1.44MB 240MB 8MB None
PC763-WC 1.44MB 525MB 8MB None

DECpc LPx 450d2 PC764-A9 - - - None

PC764-WA 1.44MB 170MB 4MB None
PC764-WB 1.44MB 240MB 8MB None
PC764-WC 1.44MB 525MB 8MB None

DECpc LPx 466d2 PC766-A9 - - - None

PC766-WA 1.44MB 170MB 4MB None
PC766-WB 1.44MB 240MB 8MB None
PC766-WC 1.44MB 525MB 8MB None

DECpc LPx 560 FR-810WW-xx - - -

DECpc LPx 566 FR-811WW-xx - - -

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Product Description Digital DECpc LPx/LPx+

DECpc LPx+ Models Information

Product Model FDD HDD Memory Cache Options

DECpc LPx+ 433sx FR-802WW-A9 - - - None
FR-802**-WA 1.44MB 170MB 4MB None
FR-802**-WF 1.44MB 340MB 8MB None
FR-802**-WC 1.44MB 540MB 8MB None

DECpc LPx+ 433dx FR-803WW-A9 - - - None

FR-803**-WA 1.44MB 170MB 4MB None
FR-803**-WF 1.44MB 340MB 8MB None
FR-803**-WC 1.44MB 540MB 8MB None

DECpc LPx+ 450d2 FR-804WW-A9 - - - None

FR-804**-WA 1.44MB 170MB 4MB None
FR-804**-WF 1.44MB 340MB 8MB None
FR-804**-WC 1.44MB 540MB 8MB None

DECpc LPx+ 466d2 FR-806WW-A9 - - - None

FR-806**-WA 1.44MB 170MB 4MB None
FR-806**-WF 1.44MB 340MB 8MB None
FR-806**-WC 1.44MB 540MB 8MB None

DECpc LPx+ 4100d2 FR-808WW-A9 - - - None

FR-808**-WA 1.44MB 170MB 4MB None
FR-808**-WF 1.44MB 340MB 8MB None
FR-808**-WC 1.44MB 540MB 8MB None

DECpc LPx+ 450s2 FR-809WW-A9 - - - None

FR-809**-WA 1.44MB 170MB 4MB None
FR-809**-WF 1.44MB 340MB 8MB None
FR-809**-WC 1.44MB 540MB 8MB None

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Digital DECpc LPx/LPx+ Utilities & Configuration

Chapter 2 System Utilities &

Configuration

System Utilities
The computer comes with an MS-DOS bootable System Utilities diskette containing the following
programs:

♦ SETUP.EXE ¾ allows to run an MS-DOS executable version of the BIOS Setup utility.
♦ EPP3SMC.EXE allows to configure the printer to operate in EPP (Enhanced Parallel
Port) mode (DECpc LPx/LPx+).
♦ KP.EXE ¾ allows to set a keyboard and mouse password.
♦ UPGRADE.EXE ¾ allows to upgrade or restore the computer's BIOS via Flash ROM
(DECpc LPx 560/566).

When unfamiliar with utility programs and video drivers and their uses, carefully read and understand this
chapter before attempting to use the System Utilities Diskette.

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Utilities & Configuration Digital DECpc LPx/LPx+

Using the System Utilities Diskette

The System Utilities Diskette allows to:

♦ Run an MS-DOS executable version of the computer's BIOS Setup utility (SETUP.EXE).
♦ Set a keyboard and mouse password (KP.EXE).
♦ Upgrade or restore the computer's BIOS (UPGRADE.EXE) (DECpc LPx 560/566).

NOTE If this is the first time using the System Utilities diskette, it is recommended to follow
the procedures in the order given.

1) Make a backup copy of System Utilities diskette and then store original in a safe place.
2) Turn on or reboot the computer.
3) Insert backup copy of System Utilities diskette into drive A.
4) Run UPGRADE.EXE, SETUP.EXE, or KP.EXE.
5) Remove System Utilities diskette and then reboot computer so changes immediately take effect.

Running SETUP.EXE
SETUP.EXE allows to select and permanently store information about the computer's installed hardware
and software in the battery-backed memory of CMOS RAM. This information takes effect each time the
computer boots and can be changed each time you run Setup.

To access SETUP.EXE:

1) Turn on the computer.

2) Allow POST to complete.
If an error message appears on the screen, refer to chapter 4,“Troubleshooting”.
3) Insert the backup copy of the System Utilities diskette into drive A.
4) Type a:setup then press [Enter].
Page 1 of Setup appears.
5) Press the right arrow key to move the cursor to the ROM Based Setup option. Change the setting to
Enable/Disable.
6) Exit SETUP.EXE (saving the changes).
7) Remove the backup copy of the System Utilities diskette and then reboot the computer.

EPP3SMC.EXE
EPP3SMC.EXE can be executed as an MS-DOS command or added to the CONFIG.SYS file as a device
driver. In either case, use the BIOS Setup utility to set the parallel port to EPP mode.

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Digital DECpc LPx/LPx+ Utilities & Configuration

KP.EXE
KP.EXE is an MS-DOS executable file that allows to set a password for the keyboard and mouse without
turning off the computer. When setting this password, the keyboard and mouse can not process any input
other than the current keyboard and mouse password. Setting this password secures the computer against
unauthorized access while the computer remains turned on.
When a keyboard and mouse password has been set, each time the computer is turned off, the password is
deleted. When turning on the computer again, a new keyboard and mouse password have to be set. When
a power-on password has been set, the power-on password becomes the keyboard and mouse password.
Keyboard and mouse passwords can have as many as seven upper or lower case keyboard characters and
are recorded exactly as they are entered. For example, when using the 6 from the typewriter key section of
the keyboard, the 6 from the numeric keypad cannot be substituted.

NOTE When you create a keyboard and mouse password, the characters do not appear on
the screen as you type them. Each time you enter or change a keyboard and mouse
password, the characters also do not appear on the screen as you type them.

Copying KP.EXE onto Hard Disk

1) Turn on the computer and allow POST to complete without error.
2) Insert the backup copy of the System Utilities diskette into drive A.
3) At the MS-DOS prompt type a: then press [Enter] to access drive A.
4) At the A:\> prompt type copy kp.exe c: then press [Enter].
KP.EXE is then copied onto drive C of the computer's hard disk.
5) Remove the backup copy of the System Utilities diskette.

Setting a Keyboard and Mouse Password

After copying KP.EXE onto the computer's hard disk, a keyboard and mouse password can be set using the
following procedure:

1) At the MS-DOS prompt type kp then press [Enter]. You are then prompted to enter a password.

NOTE Other applications, such as QEMM386 V6.01, use the character string kp to invoke or
enable commands. When having such an application installed, add the /nic parameter
when to set a keyboard and mouse password using the Keyboard Password utility.

2) Enter a password then press [Enter]. You are then prompted to type the password again to verify it.
3) Enter the password then press [Enter]. The keyboard has been locked.
4) To unlock the keyboard, enter the password and press [Enter].

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Utilities & Configuration Digital DECpc LPx/LPx+

Configuring the Computer

The information listed below explains how to configure the computer using the BIOS Setup utility. If the
computer was delivered with factory-installed software, it has already been configured.
When familiar with utility programs and their uses, refer to the material in the options table while updating
the computer. Otherwise, carefully read and understand all the information in these topics before
attempting to modify the computer's configuration settings.

Running the BIOS Setup Utility

The BIOS Setup utility enables to select and permanently store information about the computer's hardware
and software in the battery-backed memory of CMOS RAM. This information takes effect each time the
computer boots and can be changed each time you run setup.
Use the BIOS Setup utility when experiencing problems with the hard disk or when there is a need to
reconfigure the computer. In addition, the BIOS Setup utility should be used to modify the configuration
after adding or removing hardware, or changing computer settings.

To run the BIOS Setup utility:

1) Turn on the computer and allow POST to complete.

2) Make a note of any configuration errors listed, and then press [F1] to display the first of three setup
screens.
3) Follow the instructions on screen and any on-line help pop-up screens to configure the computer.

UPGRADE.EXE (DECpc LPx 560/566)

All computers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes
hardware and boots the operating system when the computer is turned on. The BIOS also provides access
to other services such as keyboard and disk drives.
The computer comes equipped with flash memory. This means that the computer's BIOS can be restored
simply by running the UPGRADE.EXE utility contained on the supplied System Utilities diskette. You can
also upgrade the computer's BIOS to future releases by running UPGRADE.EXE along with any flash
BIOS update diskette if necessary.

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Digital DECpc LPx/LPx+ Utilities & Configuration

Before Using UPGRADE.EXE (DECpc LPx 560/566)

When not familiar with utility programs and their uses, carefully read and understand the following
information before attempting to use UPGRADE.EXE:

Have the following items available before you begin:

♦ Blank formatted diskette

♦ System Utilities diskette (supplied with the computer)
♦ Recovery diskette

NOTE Before attempting to upgrade the flash BIOS, ensure that J35 is set correctly. To
perform a flash BIOS upgrade, J35 must be set to enable. After the upgrade, make
sure J35 is set back to disable as a security measure (if desired).

Creating a Recovery Diskette (DECpc LPx 560/566)

1) Insert the backup copy of the System Utilities diskette into drive A.
2) Turn on the computer.
3) At MS-DOS prompt, type a:upgrade, and then press [Enter].
This invokes UPGRADE.EXE. Also, the following menu items appear on the screen:
◊ Make Recovery Diskette from Flash
◊ Make Recovery Diskette from Image File
◊ Upgrade Flash from Image File
◊ Save Flash to Image File
◊ Compare Flash to Image File
◊ BIOS Information
◊ Exit
For additional on-line help, press [F1].
4) Select the Make Recovery Diskette from Flash menu option.
The message, "Please select the diskette drive that you will use to create a Flash Recovery
Diskette, or select "Cancel" to abort", appears on screen.
5) Press [Tab] or the up and down arrow keys to the highlight diskette drive you want to use, then press
[Enter]. Drive A is the default diskette drive.
The message, "Insert a formatted diskette into drive A. The contents of this diskette will be lost!
and replaced with system recovery software and the BIOS image you specified. Select "Continue"
to start writing the recovery diskette, or "Cancel" to abort," appears on screen.
6) Insert a blank (formatted) diskette in drive A, and select Continue to proceed with creating a recovery
diskette. A message window notifies you when it completes. Press any key to continue.
7) Remove the recovery diskette and store it in a safe place.

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Utilities & Configuration Digital DECpc LPx/LPx+

Upgrading the Computer's BIOS (DECpc LPx 560/566)

1) Insert the backup copy of the System Utilities diskette into drive A.
2) Select the Upgrade Flash from Image File menu option.
You are then prompted to select a BIOS image file to program into flash memory.

NOTE If the BIOS resides on a diskette, use that diskette to upgrade the BIOS.

3) Press [Enter] to list a directory of .BIN (BIOS image) files. Select the desired image file.
The message "Your BIOS will now be replaced by the new BIOS image you selected. Select
"Program" to start, or "Cancel" to abort. Keep in mind that programming a new BIOS into Flash
memory requires a fair amount of power. If you are running on battery power you should have a
full charge!" appears on screen.
4) Press [Enter] to continue programming the new BIOS into flash memory.
The message "DO NOT TURN OFF THE POWER" appears on screen.
The flash memory is erased, and replaced by a new BIOS. Depending on the size of flash memory,
programming takes 20-40 seconds. When programming completes, a message briefly appears on
screen, then the computer attempts to reboot.
5) Remove the backup copy of the System Utilities diskette and allow the computer to reboot without
error.
If an error occurs, a siren sounds while the computer attempts to boot, signaling that the flash memory
is corrupted. If this occurs, insert the recovery diskette into drive A or B so the original BIOS can be
copied back into flash memory.
If the computer does not reboot and the siren does not sound, turn off the computer. Set the main
logic board jumper J34 to recovery mode. This forces a BIOS recovery process.
6) Insert the backup copy of the System Utilities diskette into drive A, invoke UPGRADE.EXE, and
then select the Compare Flash to Image File menu option.
The message, "Select BIOS Image File Name to compare against flash memory," appears on screen.
7) Press [Enter] to display a list of .BIN (BIOS image) files. Select the desired .BIN file to compare
with flash memory.
A message window shows whether flash memory contains the same BIOS as the disk file.
Press any key to continue.
If applicable, select the Save Flash to Image File menu option. This option reads BIOS out of flash
memory and stores it on a disk file. A valid image file can be used with other upgrade commands that
need an image file. The default name for the image file is DEFAULT.BIN. A different file name can
be typed if you do not want to use the default name.
9) Exit UPGRADE.EXE and remove the backup copy of the System Utilities diskette.

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Digital DECpc LPx/LPx+ Utilities & Configuration

Helpful Hints
♦ Several keyboard function keys and numeric keypad keys are assigned to help selecting menus and
options, changing option values, and displaying help information. These keys are displayed at the
bottom of each setup configuration screen.
♦ On-line help pop-up screens are available at anytime during the setup process. These screens provide
information about highlighted options and, in some cases, offer suggestions on how to choose the
correct field for a selected option. To access these screens, highlight an option and press [F1].
♦ Press [F2] to display important computer information. Record all pertinent information.
♦ Press [Esc] then press [F4] to exit the BIOS Setup utility and reboot the computer so changes
immediately take effect.
♦ Press [Esc] then press [F6] to exit the BIOS Setup utility without changes taking effect.
♦ Press [Esc] then press [F5] to set all BIOS Setup utility options to their default values.

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Utilities & Configuration Digital DECpc LPx/LPx+

BIOS Setup Utility Options

Menu Field Settings Comments
System time Current time Displays the current time.
System date Current date Displays the current date.
Language English Sets the desired language.
Français DECpc LPx 560/566: The language field in SETUP.EXE contains all
Deutsch the languages listed as possible settings. The BIOS Setup utility has
Italiano English only. Run the UPGRADE.EXE program from the System
Español Utilities diskette to load one of the five languages available on the
multilingual BIOS diskette. The BIOS Setup utility appears as an F1
prompt each time the computer is booted.
Diskette A / 3.5", 1.44 MB Sets the size and density of diskette drives.
Diskette B 3.5", 2.88 MB
Not Installed
5.25", 360 KB
5.25", 1.2 MB
3.5", 720 KB
Hard disk 1 / Drive types 1 Enables hard drive size and specific parameters from a predetermined
hard disk 2 through 49 list of drive types. Drive types 2 and 3 or 48 and 49 are user definable
for hard drives not listed in the BIOS drive table.

Note: This option allows to disable or configure the computer for the
IDE hard disk drives that are installed. There is the option of manually
selecting drive types or using an auto-detect feature. To use the auto-
detect feature, first select either drive types 2 and 3 or drive types 48
and 49. Once selected, you are prompted to execute the auto-detect
feature by press the [Enter] key.
Base memory 640 KB Displays the size of base (conventional) memory.

Note: The main logic board reserves the first 1024 KB of address
space for computer use. Base memory (640 KB) is first assigned to
the operating system. The remaining 384 KB is assigned to shadow
main logic board BIOS, video BIOS, or for other computer use.
Extended 3072 KB Displays the current amount of extended memory.
memory
Video card VGA or EGA Sets the video controller type.
CGA 40 Col.
CGA 80 Col.
Monochrome
Not Installed
Keyboard Installed Enables or disables the keyboard when using the computer as a
Not Installed network server.
Note: The computer must initially be set up with a keyboard.
NumLock on On Enables or disables the NumLock feature each time the computer
boot Off boots.
Password Not Installed Enables or disables a power-on password.
(LPx) Installed

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Digital DECpc LPx/LPx+ Utilities & Configuration

BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Password Setup only Enables or disables a system power-on and/or BIOS setup password.
(LPx+) System only
System and
setup
Not Installed
Password System power- Enables or disables a system power-on and/or BIOS setup password.
(LPx 560/566) on password
Setup password
System power-
on and setup
password
Not Installed
ROM based Enabled Enables or disables the ROM base setup utility.
setup Disabled
Note: Disabling this option prevents unauthorized personnel from
changing any computer's configuration parameters.
Mouse port Enabled Enables the mouse port and assigns IRQ12.
Disabled Disables the mouse port and frees up IRQ12 for option use.
Parallel port Enabled at: Enables or disables any desired onboard printer port at the specified
378h-37Ah address.
(IRQ7)
278h-27Ah
(IRQ7)
3BCh-3BEh
(IRQ7)
Disabled
Bi-directional Allows to select between standard printer and bi-directional
mode applications.
Compatible
mode
Extended
mode(2)

EPP mode(1)
ECP mode(1) Allows to select between enhanced parallel port (EPP) and extended
capabilities port (ECP) applications.
Serial port 1 Enabled at: Enables or disables any desired onboard serial port at the specified
3F8h-3FFh address.
(IRQ4)
2F8h-2FFh The computer logically assigns LPTx and COMx names to:
(IRQ3) Parallel ports in the address order 378h and 278h
3E8h-3EFh Serial ports in the address order 3F8h, 2F8h, 3E8h, and
(IRQ4) 2E8h
2E8h-2EFh This occurs during each boot process. For example, when the serial
(IRQ3) port is disabled that is assigned to 3F8h as COM1, during the next
Disabled boot cycle the computer reassigns the name COM1 to the next
enabled serial port in the sequence.

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Utilities & Configuration Digital DECpc LPx/LPx+

BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Serial port 2 Enabled at: Enables or disables any desired onboard serial port at the specified
2F8h-2FFh address.
(IRQ3)
3E8h-3EFh
(IRQ4)
2E8h-2EFh
(IRQ3)
Disabled
3F8h-3FFh
(IRQ4)
Diskette drive Enabled Enables or disables the onboard diskette drive controller.
Disabled
Exchange Disabled Allows to logically exchange physical diskette drive designations.
diskette drives Enabled
Diskette write Disabled Enables or disables the selected diskette drive's write protect option.
protection(1) Enabled
Note: This option allows to write protect any installed diskette drive.
Enabling this option prevents unauthorized personnel from writing
data to a diskette.
IDE hard disk Enabled Enables or disables the onboard IDE disk drive controller.
drives Disabled Disable this option when having a SCSI controller installed in one of
the expansion slots.
HDD user Types 2 and 3 The BIOS Setup utility allows types 2 and 3 or types 48 and 49 to be
definable Types 48 and user definable.
types 49 Drive type 48 or 49 information is aliased to drive type 2 or 3 when
application software does not recognize drive types above 47.
Auto-detection of IDE drive parameter is supported in types 2 and 3
and types 48 and 49.
Some operating systems do not recognize hard disk drive types above
29. Auto-detection of IDE drive parameter is supported in types 2 and
3 and types 48 and 49.
Large drive Standard The drives cylinder/ head/ sector values are used by the computers
addressing(1) BIOS and operating system (hard disk drives up to 528 MB).

LBA convert Allows the computers BIOS to convert the logical cylinder/ head/
sector used by the operating system to the drives cylinder/ head/
sector value (hard disk drives greater than 528 MB).

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Digital DECpc LPx/LPx+ Utilities & Configuration

BIOS Setup Utility Options (continued)

Menu Field Settings Comments

HDD data Standard PIO Allows for a standard, compatible data transfer method (one data
transfer block per interrupt).
method(1)
Auto optimum Allows the computer's BIOS to automatically set up the installed drive
for optimum performance (multiple data blocks per interrupt).

Note: This option lets you take advantage of new IDE hard disk drive
technologies. Setting this option to Auto Optimum allows the
computer's BIOS to interrogate and automatically set up any installed
IDE hard disk drive for optimum performance.
Boot from Enabled Enables or disables drive A as the logical boot device.
diskette A Disabled
Note: The computer comes from the factory with options Boot From
Diskette A and Boot From Hard Disk C enabled. This means that
each time the computer is turned on or reset, it attempts to first boot
from diskette A and then from hard disk drive C. When choosing to
change the computer’s boot sequence, be aware of the following:
When a second diskette drive has been installed, you can choose
which one to boot from, using the "Exchange Diskette Drives" setup
option.
Boot from Enabled Enables or disables drive C as the logical boot device.
hard disk C Disabled
CPU speed Fast Determines the speed used by the computer each time it is turned on
Slow or rebooted.

Note: This option determines the speed used by the computer each
time it is turned on or rebooted.
Fast¾ is the normal speed and causes the CPU to run at its rated
speed.
Slow¾ (equivalent to 8 MHz) is used to reduce the effective CPU
speed to be compatible with some speed-dependent application
programs.
If an application program does not run correctly at full speed, try
disabling all caches or changing the CPU speed to slow.
Computer performance will be severely degraded while operating in
slow mode.
Primary cache Enabled Enables or disables the CPU's internal (primary) cache.
Disabled
Note: Enabling the cache controller significantly improves computer
performance by reducing the average number of wait states seen by
the microprocessor.
However, in some instances you might want to disable the primary
cache, for example, while using time-dependent software. In this
instance, the computer can operate but not at full potential.

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Utilities & Configuration Digital DECpc LPx/LPx+

BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Secondary Enabled Enables or disables the computer's external (secondary) cache.
cache Disabled
Note: Enabling the secondary cache significantly improves computer
performance by reducing the average number of wait states seen by
the microprocessor.
However, in some instances, you might want to disable the secondary
cache, for example, while using time-dependent software. In this
instance, the computer can operate but not at full potential.

Note: When no secondary cache has been installed, make sure this
option is set to disabled.
Enabled WT(2) Enables or disables the computer's external cache in WT (Write
Enabled WB(2) Through) or WB (Write Back) mode.

CAUTION: If the computer contains a Pentium CPU module, ensure

that this option is set to Write-Through mode.
AT bus Disabled Memory hole not available, upper memory is contiguous.
space(1) (2)
F80000h, Sets the memory hole at address F80000 with .5 MB memory
.5MB available.

F00000h, 1MB Sets the memory hole at address F00000 with 1 MB memory
available.
E00000h, 1MB
Sets the memory hole at address E00000 with 1 MB memory
E00000h, 2MB available.

C00000h, 4MB Sets the memory hole at address E00000 with 2 MB memory
available.

Sets the memory hole at address C00000 with 4 MB memory

available.

Note: This option allows to select a memory hole in upper memory

(between 1 MB and 16 MB) to be used by optional network expansion
boards or optional software using frame-grab memory. Selecting an
available memory hole range avoids memory address conflicts by
mapping the physical memory that has been addressed to the region to
the top of main memory.
Refer to the user documentation supplied with the optional network
expansion board or optional software to see if a specific memory
range is required for proper operation. Also make sure the operating
system can support the memory hole selections prior to enabling this
feature.

Banyan Vines users must select AT Bus Space E00000h, 1 MB to

eliminate memory address conflicts.

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BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Cache BIOS Enabled Allows to enable or disable a caching request for the computer's
ROM Disabled BIOS.

Note: This option allows the computer's BIOS to be cached in the

primary cache and secondary cache (if installed). This increases
computer performance because BIOS instructions are executed in
cache instead of RAM.
Shadow video Enabled Enables or disables the computer's shadow video ROM option.
ROM Disabled
Note: The main logic board reserves an area of DRAM for a copy of
video BIOS ROM. This DRAM called "shadow memory" is write-
protected and has the same addresses as the video BIOS ROM
locations. When the video BIOS ROM is shadowed, the ROM
information is copied into an appropriate area in DRAM. This
increases the computer's performance because the video BIOS
instructions are in fast DRAM instead of ROM.
E00000h Local memory Allows to select the E00000h - EFFFFFh memory allocation.
selection AT bus
Note: This option allows to enable or disable the E00000h to
EFFFFFh DRAM range. When using optional software, such as
frame grabbers and/or certain LAN network expansion boards, it may
be necessary to disable this DRAM range and force it to the ISA bus
to avoid memory conflicts. Refer to the documentation supplied with
the software to see if this memory range is required for proper
operation.
Cache video Enabled Enables or disables the computer's cache video ROM option.
ROM Disabled
This option allows the computer to cache video BIOS information.
Caching the computer's video ROM provides greater performance at
the VGA level, however, when running certain application software,
conflicts might occur.
Shadow 32K Enabled Enables or disables the computer's C8000 shadow option.
at C8000(1) (2) Disabled
Note: This option allows the computer to shadow any device BIOS
located in the C8000 address space. Shadowing device BIOS in this
area increases the computer's overall performance.
Refer to the device's documentation to determine if this function can
be performed.
Shadow 32K Enabled Enables or disables the computer's D0000 shadow option.
at D0000(1) (2) Disabled
Note: This option allows the computer to shadow any device BIOS
located in the D0000 address space. Shadowing device BIOS in this
area increases the computer's overall performance.
Refer to the device's documentation to determine if this function can
be performed.

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Utilities & Configuration Digital DECpc LPx/LPx+

BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Shadow 32K Enabled Enables or disables the computer's D8000 shadow option.
at D8000(1) (2) Disabled
Note: This option allows the computer to shadow any device BIOS
located in the D8000 address space. Shadowing device BIOS in this
area increases the computer's overall performance.
Refer to the device's documentation to determine if this function can
be performed.
512KB-640 Main memory Allows to map the memory region between 512KB to 640KB to the
KB computer's main memory.
mapping(2)
PCI/ISA Allows to map the memory region between 512KB and 640KB to the
PCI or ISA bus.

Note: When this option is enabled, the amount of conventional

memory under MS-DOS is reduced by 128 KB.
PCI device(2) Enable device: Allows to individually enable or disable each PCI slot.
Enabled
Disabled

Device IRQ: Allows to individually set an IRQ default for each PCI slot.
None
IRQ5
IRQ9
IRQ10
IRQ15
IRQ14

Enable master: Allows to enable or disable a PCI device that requires master
Enabled capability.
Disabled

Latency timer
Default Allows to set the PCI latency timer (in PCI clocks) for each PCI
device.
CAUTION: The PCI Device selections for factory installed PCI
expansion boards should stay at the factory default settings.
Modifications can cause computer failure.
Power Disabled Enables or disables the computer's power management features.
mngmnt(1) Enabled
Monitor Off Disabled Allows to disable the monitor off feature, or, after a set period of
Timer(1) 1 min. keyboard or mouse inactivity, allows to place the monitor in an off
5 min. state (one-half power saving state).
10 min.
15 min. When placed in the off state, the monitor resumes its full-power
20 min. capabilities with minimal delays.
25 min.
30 min.

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BIOS Setup Utility Options (continued)

Menu Field Settings Comments

Monitor Disabled Allows to disable the monitor suspend feature, or, after a set period of
Suspend 1 min. keyboard, mouse, or keyboard controller inactivity, allows to place the
Timer(1) 5 min. monitor in a suspend state (minimum power saving state).
10 min.
15 min. When placed in the suspend state, the monitor instantaneously
20 min. resumes to full-power capabilities.
25 min.
30 min.
Hard Disk Disabled Allows to disable or enable the hard disk suspend feature, or, after a
Suspend Enabled set period of disk drive inactivity, allows the hard disk drive to spin
Timer(1) down it's motor to save power.

Note: This option allows to place the hard disk drive in suspend
power saving mode. When enabled, and after approximately 20
minutes of hard disk drive inactivity, the hard disk drives spindle and
actuator motor will spin down with the drive head parked in the
landing zone until disk activity resumes.
System Disabled Allows to disable the system suspend feature, or, after a set period of
Suspend 30 min. computer inactivity, allows to place the computer in a suspend state
Timer(1) 1 hour (maximum power saving state).
1.5 hours
2 hours Note: This option allows to place the computer in suspend power
3 hours saving mode. While in suspend, the computer enters the maximum
6 hours power saving mode. This means the monitor is off, the hard disk
12 hours drive enters its suspend state, the CPU clock stops, and the cooling fan
stops. Note that computer interrupts can break the system suspend
state with the exception of IRQ 0 and 8.
(1)
(LPx+ only).
(2)
(LPx 560/566 only).

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Digital DECpc LPx/LPx+ Service Procedures

Chapter 3 Service Procedures

Safety Requirements
WARNING
Static electricity collects on non-conductors such as paper, cloth, or plastic. A static
discharge can be damaging even though you often cannot see or feel it.

The following safety precautions must be observed to insure product and personal safety and prevent
damage to circuit boards and/or components:

♦ Always wear an ESD wrist strap when handling ESD sensitive material and be sure it is properly
connected.
♦ Keep circuit boards and components away from non-conductors.
♦ Keep clothing away from circuit boards and components.
♦ Keep circuit boards in anti-static bags.
♦ Be cautious when AC power is exposed when working on an assembly.
♦ Always use an ISOLATION TRANSFORMER when diagnosing any terminals, monitors or power
supplies when AC power is applied.
♦ Be cautious of very high voltage potentials when working with monitors.

There should be an approved insulating mat (for technician safety) in front of any workbench where
monitors, terminals or power modules are being serviced when power is applied.

NOTE Do NOT wear ESD straps when working on terminals,monitors or power supplies
when AC power is applied. This is to avoid the hazard of electrical shock.

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Service Procedures Digital DECpc LPx/LPx+

Recommended Tools
The following tools will be needed for servicing Digital PC systems. Note that test equipment must be in
calibration.
♦ Multimeter (4 1/2 digit)
♦ A philips screwdriver
♦ An antistatic wrist strap

Other Needed Materials

Cleaning agent should be an all purpose cleaner that is used in-house.

Required Special Tools

None.

Remedial Diagnostic Test Software

♦ QAPLUS/fe , PC Advanced Diagnostic Software, latest version.
Partnumber : 22-00908-06

Recommended Virus Detection and Cleanup Software

♦ F-PROT, Virus Detection and Cleanup Software, latest version.
Network locations:
North America, South America, Australia and New Zealand:
MINOTR::USER6:[VIRUS.F-PROT}

Europe, Africa, Middle and Far East:

VARDAF::EUROPUB:[VIRUS_SCANNER.F-PROT]

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Digital DECpc LPx/LPx+ Service Procedures

ECO/FCO Information

BIOS version information.

Refer to the Digital DECpc Bulletin Board Support , for the latest information on BIOS upgrades

Network locations:
North America, South America, Australia and New Zealand:
PCBUHD::DKB300:[WC30.BBSFILES]

Europe, Africa, Middle and Far East:

SUTRA::D6:[PUBLIC].

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Service Procedures Digital DECpc LPx/LPx+

Unlocking and Removing Cover

WARNING
You might injure yourself or damage the computer when attempting to remove the
cover before unplugging ac and monitor power cords.

Before removing the outside cover, do the following:

1) Turn off power to all external devices connected to computer.

2) Turn computer off.
3) Unplug power cord from wall outlet.
4) Disconnect power cord and monitor cord from computer.

To remove the outside cover:

1) Unlock outside cover.

2) Remove four retaining
screws located at rear of
computer.
3) Carefully slide outside
cover toward rear of chassis
until it clears lip of front
bezel. Carefully lift outside
cover from chassis.

Figure 3 - 1 Removing the Outside Cover

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Digital DECpc LPx/LPx+ Service Procedures

Computer Components
Legend Description
A Power supply
B Six ISA expansion slots
C Main logic board
D 3½-inch diskette drive
E Front access drive bays
F Internal drive bay
G Two VESA-compliant VL-bus (local bus) expansion slots

Figure 3 - 2 LPX Computer Model Components

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Service Procedures Digital DECpc LPx/LPx+

Expansion Slots
The DECpc LPx/LPx+ computer contains six expansion board slots that support standard 16-bit ISA
expansion boards and 32-bit VESA-compliant VL-bus (local bus) expansion boards.

The DECpc LPx 560/566 computer contains seven expansion board slots. Four of the slots support
industry-standard 16-bit ISA expansion boards. The remaining three expansion slots support 32-bit PCI
local bus expansion boards.

Expansion slots for LPx Models

The table below gives specific information about the expansion slots for the LPx computer.

Expansion Slot Slot Type Description

J8 - J11 ISA Supports industry-standard 16-bit ISA.
J6 - J7 ISA / VL-bus Supports industry-standard 16-bit ISA expansion boards
or 32-bit VL-bus expansion boards.

LPx Expansion Slots

Figure 3 - 3 LPx Expansion Slots

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Digital DECpc LPx/LPx+ Service Procedures

Expansion slots for LPx+ Models

The table below gives specific information about the expansion slots for the LPx+ computer.

Expansion Slot Slot Type Description

J29 - J32 ISA Supports industry-standard 16-bit ISA.
J33 - J34 ISA / VL-bus Supports industry-standard 16-bit ISA expansion boards or 32-bit
VL-bus expansion boards.

LPx+ Expansion Slots

Figure 3 - 4 LPx+ Expansion Slots

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Service Procedures Digital DECpc LPx/LPx+

Expansion slots for LPx 560/566 Models

The table below gives specific information about the expansion slots for the LPx 560/566 computer.

Expansion Slot Slot Type Description

J7, J8, J9 ISA Supports industry-standard 16-bit ISA expansion boards.
J6 ISA Supports industry-standard 16-bit ISA expansion boards.
Designated as a shared slot with PCI slot J13.
J11/PCI slot 1 PCI Supports non-bus mastering 32-bit PCI expansion boards.
Digital recommends that you install the 32-bit PCI video adapter
in this slot.
J12/PCI slot 2 PCI Supports bus mastering 32-bit PCI expansion boards.
Digital recommends to install 32-bit bus mastering PCI expansion
boards in this slot.
J13/PCI slot 3 PCI Supports bus mastering 32-bit PCI expansion boards.
Designated as a shared slot with ISA slot J6.

Px 560/566 Expansion Slots

Figure 3 - 5 LPx 560/566 Expansion Slots

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Digital DECpc LPx/LPx+ Service Procedures

Installing Expansion Boards

To install an ISA or VL-bus expansion board:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Unscrew and remove the metal filler plate for the desired expansion slot.
5) Insert new expansion board into socket.
Push expansion board firmly into place.
6) Secure expansion board to slot with screw removed in step 4.
7) Replace and lock outside cover.
8) Connect external devices and restore power.
9) Run BIOS setup utility to configure computer.

Figure 3 - 6 Installing Expansion Slots

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Service Procedures Digital DECpc LPx/LPx+

Main Logic Board Jumpers

Jumper pins allow to set specific computer parameters. They are set by changing the pin location of jumper
blocks. Note that the square pin of each jumper block is pin 1. A jumper block is a small plastic-encased
conductor (shorting plug) that slips over the pins. To change a jumper setting, remove the jumper from its
current location. Place the jumper over the two pins designated for the desired setting. Press the jumper
evenly onto the pins. Be careful not to bend the pins.

CAUTION
Do not touch any electronic component unless you are safely grounded. Wear a
grounded wrist strap or touch an exposed metal part of the system box chassis. A static
discharge from your fingers can result in permanent damage to electronic components.

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Digital DECpc LPx/LPx+ Service Procedures

LPx Main Logic Board Jumper Settings

Settings shown in bold italics are factory defaults.
Feature Description Setting
Factory test Normal J16, open
MFG test J16, jumpered
Video display type Mono monitor J15, open
Color monitor J15, jumpered
CPU clock input 50 Mhz J24, open
J25, open
J26, open

40 MHz J24, open

J25, open
J26, jumpered

33 MHz J24, jumpered

J25, open
J26, jumpered

25 MHz J24, jumpered

J25, jumpered
J26, open
Cache size select 0 KB J35, open
J36, open
J37, open
J38, open

128 KB J35, pins 1 and 2 jumpered

J36, pins 1 and 2 jumpered
J37, pins 1 and 2 jumpered
J38, pins 1 and 2 jumpered

256 KB J35, pins 2 and 3 jumpered

J36, pins 2 and 3 jumpered
J37, pins 2 and 3 jumpered
J38, pins 2 and 3 jumpered
Recovery mode Recovery mode J14, jumpered
Normal operation J14, open
VL bus write wait state Zero wait write J27, pins 1 and 2 jumpered
One wait write J27, pins 2 and 3, jumpered
Reset switch Enable J33, jumpered
Disable J33, open
RDY signal type VLRDY->CPURDY (VL bus J28, pins 1 and 2 jumpered
ready connects to CPU bus
ready)
VLRDY->LRDY (VL bus ready J28, pins 2 and 3 jumpered
synchronized through chipset

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Service Procedures Digital DECpc LPx/LPx+

LPx Main Logic Board Jumper Locations

Figure 3 - 7 LPx Main Logic Board Jumper Locations

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LPx+ Main Logic Board Jumper Settings

Settings shown in bold italics are factory defaults.
Feature Description Setting
Password clear (MFG testing) Normal(1) J15, open
Password clear (MFG test) J15, jumpered
Video display type Mono monitor J14, open
Color monitor J14, jumpered
CPU clock input 50 MHz J1, open
J2, open
J3, open

40 MHz J1, jumpered

J2, open
J3, open

33 MHz J1, jumpered

J2, open
J3, jumpered
25 MHz J1, open
J2, jumpered
J3, jumpered
Cache size select 0 KB J4, open
J5, open
J6, open
J7, open

128 KB J4, pins 1 and 2 jumpered

J5, pins 1 and 2 jumpered
J6, pins 1 and 2 jumpered
J7, pins 1 and 2 jumpered

256 KB J4, pins 2 and 3 jumpered

J5, pins 2 and 3 jumpered
J6, pins 2 and 3 jumpered
J7, pins 2 and 3 jumpered
Factory setting Enabled J36, jumpered
VL bus write wait state Zero wait write J28, pins 1 and 2 jumpered
One wait write J28, pins 2 and 3, jumpered
CPU type P24T,P24D J35, pins 1 and 2 jumpered
SX,DX J35, pins 2 and 3 jumpered
Reset switch Enable J24, jumpered
Disable J24, open
RDY signal type VLRDY->CPURDY (VL bus J44, pins 1 and 2 jumpered
ready connects to CPU bus
ready)
VLRDY->LRDY (VL bus ready J44, pins 2 and 3 jumpered
synchronized through chipset

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Service Procedures Digital DECpc LPx/LPx+

LPx+ Main Logic Board Jumper Locations

Figure 3 - 8 LPx+ Main Logic Board Jumper Locations

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Digital DECpc LPx/LPx+ Service Procedures

LPx 560/566 Main Logic Board Jumper Settings

NOTE The HD Active Display connector (J44) is used for external SCSI/IDE adapters to
display hard drive activity.

CAUTION
Do not use the password clear jumper (J32); use instead the clear CMOS jumper (J29).
Using the clear CMOS jumper then sets all other CMOS settings back to the defaults.

Settings shown in bold italics are factory defaults.

Feature Description Setting
Flash ROM upgrade Enable J35, jumpered
Disable J35, open
Recovery mode Normal J34, open
Recovery mode J34, jumpered
Display type Mono J33, open
Color J33, jumpered
Password clear Normal J32, open
Password clear (MFG test) J32, jumpered
Clear CMOS to default Normal operation J29, open
settings Clear CMOS J29, jumpered
CPU type Intel J39, open
Alpha J39, jumpered
Reprogram boot block Disable J40, pins 1 & 2 jumpered
Enable J40, pins 2 & 3 jumpered

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LPx 560/566 Main Logic Board Jumper Locations

Figure 3 - 9 LPx 560/566 Main Logic Board Jumper Locations

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LPx 560/566 CPU Board Jumper Settings

Feature Description Setting

CPU clock input 60 MHz J5, pins 2 and 3 jumpered
(Default depends on the CPU 66 MHz J5, pins 1 and 2 jumpered
installed at the factory.)

LPx 560/566 CPU Board Jumper Locations

Figure 3 - 10 LPx 560/566 CPU Board Jumper Locations

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Service Procedures Digital DECpc LPx/LPx+

Computer Memory Configurations

Adding more memory allows the computer to run larger, more complicated software and to run it faster.

LPx and LPx+ Memory Configurations

The computer comes with at least 4 MB of memory. This amount can be increased up to 64 MB (128MB
for the LPx+ computer), however, when adding additional memory make sure to:

♦ Install 36-bit SIMMs having an access time of 70 ns or less.

♦ Only those configurations listed below are allowed.
♦ Supported SIMM sizes: 4 MB, 8 MB, 16 MB, 32 MB and 64 MB.
♦ Fill banks 0 and 1(marked A on the illustration) before banks 2 and 3 (marked B on the illustration).

Bank 0 Bank 1 Bank 2 Bank 3 Total

4 MB 4 MB (standard)
4 MB 4 MB 8 MB
8 MB 8 MB
4 MB 4 MB 4 MB 12 MB
4 MB 4 MB 4 MB 4 MB 16 MB
8 MB 8 MB 16 MB
16 MB 16 MB
4 MB 16 MB 20 MB
4 MB 4 MB 16 MB 24 MB
8 MB 8 MB 8 MB 24 MB
16 MB 16 MB 32 MB
8 MB 8 MB 8 MB 8 MB 32 MB
4 MB 16 MB 16 MB 36 MB
4 MB 32 MB 36 MB
4 MB 4 MB 16 MB 16 MB 40 MB
4 MB 4 MB 32 MB 40 MB
16 MB 16 MB 16 MB 48 MB
16 MB 32 MB 48 MB
16 MB 16 MB 16 MB 16 MB 64 MB
64 MB 64 MB
16 MB 16 MB 32 MB 64 MB
32 MB 32 MB 64 MB

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LPx and LPx+ SIMM Socket Locations

Figure 3 - 11 LPx and LPx+ SIMM Socket Locations

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Service Procedures Digital DECpc LPx/LPx+

LPx 560/566 Memory Configurations

The computer comes with at least 8 MB of memory. This amount can be increased up to 128 MB, however,
when adding additional memory make sure to:

♦ Install 36-bit SIMMs having an access time of 70 ns or less.

♦ Fill two sockets at a time using the same SIMM size, type and speed.
Supported SIMM sizes: 4 MB, 8 MB, 16 MB, and 32 MB.
♦ Fill banks 0 and 1(marked A on the illustration) before banks 2 and 3 (marked B on the illustration).

Bank 0 Bank 1 Bank 2 Bank 3 Total

4 MB 4 MB 8 MB (standard)
4 MB 4 MB 4 MB 4 MB 16 MB
8 MB 8 MB 16 MB
4 MB 4 MB 8 MB 8 MB 24 MB
8 MB 8 MB 8 MB 8 MB 32 MB
16 MB 16 MB 32 MB
4 MB 4 MB 16 MB 16 MB 40 MB
8 MB 8 MB 16 MB 16 MB 48 MB
16 MB 16 MB 16 MB 16 MB 64 MB
32 MB 32 MB 64 MB
4 MB 4 MB 32 MB 32 MB 72 MB
8 MB 8 MB 32 MB 32 MB 80 MB
16 MB 16 MB 32 MB 32 MB 96 MB
32 MB 32 MB 32 MB 32 MB 128 MB

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LPx 560/566 SIMM Socket Locations

Figure 3 - 12 LPx 560/566 SIMM Socket Locations

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Removal Procedures

Removing the 3½-Inch Diskette Drive

To remove the 3½-inch diskette drive:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Disconnect power and ribbon cables.
5) Loosen screw securing drive's mounting tray to chassis.
6) Carefully slide mounting tray towards rear of computer until its locking tabs at bottom clear
corresponding chassis slots. Remove diskette drive and mounting tray.

Figure 3 - 13
Removing the 3½-
Inch Diskette

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Removing a 5¼-Inch Device

To remove a 5¼-Inch Device:

NOTE The 3½-inch diskette drive and fan pipe must be removed prior to removing any
5¼-inch device.

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove 3½-inch diskette drive and fan pipe.
5) Remove retaining screws from each side of selected drive bay.
6) Slide 5¼-inch device forward out of drive bay.

Figure 3 - 14 Removing a 5¼-Inch Device

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Service Procedures Digital DECpc LPx/LPx+

Removing a 3½-Inch Mass Storage Device (Internal Drive Bay)

To remove a 3½-Inch Mass Storage Device from the internal drive bay:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Disconnect power and ribbon cables.
5) Remove four mounting screws.
6) Pull drive from internal drive bay.

Figure 3 - 15 Removing a 3½-Inch Mass Storage Device from the Internal Drive Bay

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Removing the Fan Pipe

To remove the Fan Pipe:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove the 3½-Inch diskette drive.
5) Remove CPU module retaining bracket.
6) Unhook plastic fan pipe from card guide.

Figure 3 - 16 Removing the Fan Pipe

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Service Procedures Digital DECpc LPx/LPx+

Removing the Fan /Speaker Assembly

To remove the Fan /Speaker Assembly:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove fan and speaker connections from main logic board.
5) Press down on the two retaining clips.
6) Tilt assembly away from front panel and lift out.

Figure 3 - 17 Removing the Fan /Speaker Assembly

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Removing the Main Logic Board

To remove the main logic board:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove all connectors.
5) Remove CPU module retaining bracket and CPU module.
6) Remove all expansion boards.
7) Remove fan/speaker assembly.
8) Remove lower drives.
9) Loosen screws and slide off standoffs.

LPx Main Logic Board Connections

Figure 3 - 18 LPx Main Logic Board Connections

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LPx+ Main Logic Board Connections

Figure 3 - 19 LPx+ Main Logic Board Connections

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LPx 560/566 Main Logic Board Connections

Figure 3 - 20 LPx 560/566 Main Logic Board Connections

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Service Procedures Digital DECpc LPx/LPx+

Removing the CPU Module (LPx 560/566)

CAUTION
Before installing a new CPU module, update the computer’s BIOS. Do not wait to
update the BIOS until after installing a new CPU module.

To remove the CPU module:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove CPU module retaining bracket.
5) Carefully remove CPU module from main logic board.

Figure 3 - 21
Removing a CPU
Module (LPx
560/566)

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Removing the LPx(+) Power Supply

To remove the power supply:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Remove screw securing power on/off cable from chassis.
5) Pull off Power On/Off button from switch at front panel.
6) Remove two screws securing power supply to chassis.
7) Remove four screws securing power supply to rear panel.
8) Remove power supply from computer.

Figure 3 - 22 Removing the LPx(+) Power Supply

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Removing the Filler Panel

To remove the Filler Panel:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Carefully place screwdriver through hole provided at side of front access drive bay and release plastic
locking tabs securing filler panel to front bezel.
5) Remove and save filler panel.

Figure 3 - 23 Removing the LPx(+) Filler Panel

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Installation Procedures

Installing External Cache Memory

The computer's main logic board supports up to 256 KB of direct-mapped write back secondary cache
memory. Secondary cache memory is designed to improve the performance of the CPU and is installed in
designated DIP sockets on the main logic board.

For the DECpc LPx, secondary cache memory consists of four or eight 32 KB x 8 cache SRAM chips and
three 16 KB x 4 cache tag SRAM chips.

For the DECpc LPx+, secondary cache memory consists of four or eight 32 KB x 8 cache SRAM chips and
two 32 KB x 8 cache tag SRAM chips.

LPx Cache chip locations

Cache Upgrade Main Logic Board Cache Sockets Main Logic Board Cache Tag Sockets
0 to 128 KB E39 through E42 E63 through E65
0 to 256 KB E39 through E42 E63 through E65
E52 through E55
128 to 256 KB E52 through E55

LPx+ Cache chip locations

Cache Upgrade Main Logic Board Cache Sockets Main Logic Board Cache Tag Sockets
0 to 128 KB E9 through E12 E6 through E7
0 to 256 KB E9 through E16 E6 through E7

To install a cache SRAM chip:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Locate appropriate DIP sockets on main logic board.
5) Remove secondary cache memory chips from antistatic packaging, handling each chip only by edges.
6) Position each chip with notched end facing rear of computer. Insert each chip into appropriate DIP
socket.
7) Set all appropriate cache jumpers.
8) Replace and lock outside cover.
9) Connect external devices and restore power.

CAUTION
Installing external cache memory incorrectly might cause the computer to malfunction.

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Figure 3 - 24 Installing External Cache Memory

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Installing a Higher Performance CPU (LPx/LPX+)

CAUTION
Before installing a new CPU chip, update the computer BIOS. Do not wait to update
the BIOS until after installing a new CPU chip.
When installing an i486 microprocessor, make sure to align the chip with the outside
row of pins visible.

To install a higher performance CPU:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove outside cover.
4) Lift up on the lever to release the CPU.
5) Remove the CPU, noting its pin 1 location.
6) Install new CPU.
7) Return release lever to its original position and then set all appropriate CPU jumpers.
8) Run BIOS Setup utility. Record new CPU's type, if necessary.

Figure 3 - 25 Installing a
Higher Performance CPU
(LPx/LPx+)

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Installing a Higher Performance CPU (LPx 560/566)

CAUTION
Before installing a new CPU chip, update the computer BIOS. Do not wait to update
the BIOS until after installing a new CPU chip.

NOTE Earlier versions of the CPU module did not have a voltage regulator card (66 MHz
version) as shown or jumper card (60 MHz version).

To install a higher performance CPU:

1) Remove the CPU module.

2) Lift up on the lever to release the CPU.
3) Remove the CPU, noting its pin 1 location.
4) Install new CPU.
5) Return release lever to its original position and then set all appropriate CPU jumpers.
6) Run BIOS Setup utility. Record new CPU's type, if necessary.

Figure 3 - 26
Installing a Higher
Performance CPU
(LPx 560/566)

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Replacement Procedures

Replacing the Computer Battery/Real Time Clock (RTC) (LPx)

WARNING
Make sure pin 1 on battery is correctly aligned with location on socket (see figure).
Incorrect installation can cause faulty computer operation.

To replace the computer battery/real time clock:

1) Record computer configuration settings.

2) Turn off the computer.
3) Disconnect external devices, ac power, and monitor power.
4) Unlock and remove outside cover.
5) Remove battery.
6) Install new battery.
7) Replace and lock outside cover.
8) Connect external devices and restore power.
9) Run BIOS Setup utility to reconfigure computer using recorded configuration settings from step 1.

Figure 3 - 27 Replacing
the Computer Battery
/Real Time Clock (LPx)

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Replacing the Computer Battery (LPx+)

To replace the computer battery:

1) Record computer configuration settings.

2) Turn off the computer.
3) Disconnect external devices, ac power, and monitor power.
4) Unlock and remove outside cover.
5) Remove battery.
6) Install new battery (Toshiba CR2032 or equivalent).
7) Replace and lock outside cover.
8) Connect external devices and restore power.
9) Run BIOS Setup utility to reconfigure computer using recorded configuration settings from step 1.

Figure 3 - 28 Replacing
the Computer Battery
(LPx+)

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Replacing the Computer Battery/Real Time Clock (RTC) (LPx

560/566)

WARNING
Make sure pin 1 on battery is correctly aligned with location on socket (see figure).
Incorrect installation can cause faulty computer operation.

To replace the computer battery/real time clock:

1) Record computer configuration settings.

2) Turn off the computer.
3) Disconnect external devices, ac power, and monitor power.
4) Unlock and remove outside cover.
5) Remove battery.
6) Install new battery.
7) Replace and lock outside cover.
8) Connect external devices and restore power.
9) Run BIOS Setup utility to reconfigure computer using recorded configuration settings from step 1.

Figure 3 - 29 Replacing
the Computer Battery
/Real Time Clock (LPx
560/566)

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Connecting Diskette and IDE Devices

To connect diskette and IDE devices, perform the following:

1) Connect supplied ribbon cable to appropriate device as shown.

2) Connect appropriate power cable to device.
3) Replace and lock outside cover.
4) Connect external devices and restore power.

NOTE Make sure the cable is connected with correct orientation. Most cables and sockets
are keyed so they cannot be connected backwards. If the cable or device is not
keyed, connect pin 1 of cable to pin 1 of device's socket.
Pin 1 of the cable is on the edge with colored stripe. Pin 1 of the device's socket
should be marked with a number or symbol at one end of the socket or with a number
or symbol printed on the circuit board near one end of the socket. If necessary, refer
to the device's documentation for pin 1 orientation.

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Diskette/IDE Connections

Legend Diskette Drive Component

A Power supply
B Power connections
C Diskette drive connection
D IDE drive connection
E Diskette drive
F Hard disk drive
G Optional storage devices

Figure 3 - 30 Diskette/IDE Connections

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Connecting SCSI Devices

To connect SCSI devices, perform the following:

1) Connect supplied ribbon cable to appropriate device as shown:

2) Connect appropriate power cable to device.
3) Replace and lock outside cover.
4) Connect external devices and restore power.
5) Run BIOS Setup utility to configure computer.

SCSI Connections

Legend Diskette Drive Component

A Power supply
B Power connections
C SCSI cable
D SCSI controller connector
E SCSI hard disk drive
F CD-ROM drive (or other SCSI device)

Figure 3 - 31 SCSI
Connections

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Chapter 4 Troubleshooting

The following pages provide initial troubleshooting procedures and tables listing specific problems,
probable causes, and recommended actions to take if the computer fails after configuration or after
installation of optional hardware or software.
Refer to the documentation supplied with additional options when experiencing problems with specific
options that have been installed.

Initial Troubleshooting
Follow these general procedures to troubleshoot the DECpc LPx/LPx+ computer:

♦ Press [Ctrl] + [Alt] + [Del]. If the computer fails to boot, turn it off, wait until all hard disk drives spin
down completely, and then turn it back on.
♦ Ensure that all cables and connections are secure.
♦ If the POST detects an error refer to “Troubleshooting” and take the appropriate steps to correct the
problem. After the problem has been resolved, restart the computer.
♦ Run the diagnostic software.
♦ Run the BIOS Setup utility.

NOTE If you need to return a failed component, pack it in its original container and return it to
Digital for service.

Fill in the appropriate fields of the Part Exchange Form with the relevant error information!!

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Beep Codes
If the POST finds an error and cannot display a message, the computer's speaker emits a series of beeps to
indicate the error and places a value in I/O port 80h.
For example, a failure of bit 3 in the first 64 KB of RAM is indicated by a 2-1-4 beep code (a burst of two
beeps, a single beep, and a burst of four beeps).
The table below lists the beep codes and the values the POST writes to I/O port 80h when it encounters a
fatal error. This table lists fatal errors that lock up the computer. Nonfatal errors that do not lock up the
computer are listed in a separate table.

Beep Codes for Fatal Errors

Beep Code Error Message

1-1-3 CMOS write/read failure
1-1-4 ROM checksum failure
1-2-1 Interval timer failure
1-2-2 DMA failure
1-2-3 DMA page register write/read failure
1-3-1 RAM refresh failure
1-3-3 1st 64 KB RAM chip or data line failure
1-3-4 1st 64 KB RAM odd/even logic failure
1-4-1 1st 64 KB RAM address line failure
1-4-2 1st 64 KB RAM parity failure
2-1-1 Bit 0 1st 64 KB RAM failure
2-1-2 Bit 1 1st 64 KB RAM failure
2-1-3 Bit 2 1st 64 KB RAM failure
2-1-4 Bit 3 1st 64 KB RAM failure
2-2-1 Bit 4 1st 64 KB RAM failure
2-2-2 Bit 5 1st 64 KB RAM failure
2-2-3 Bit 6 1st 64 KB RAM failure
2-2-4 Bit 7 1st 64 KB RAM failure
2-3-1 Bit 8 1st 64 KB RAM failure
2-3-2 Bit 9 1st 64 KB RAM failure
2-3-3 Bit A 1st 64 KB RAM failure
2-3-4 Bit B 1st 64 KB RAM failure
2-4-1 Bit C 1st 64 KB RAM failure
2-4-2 Bit D 1st 64 KB RAM failure
2-4-3 Bit E 1st 64 KB RAM failure
2-4-4 Bit F 1st 64 KB RAM failure
3-1-1 Slave DMA register failure
3-1-2 Master DMA register failure
3-1-3 Master interrupt mask register failure
3-1-4 Slave interrupt mask register failure
3-2-4 Keyboard/mouse controller failure
4-2-1 Timer tick interrupt failure
4-2-2 Shutdown failure

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Beep Codes for Fatal Errors (continued)

Beep Code Error Message

4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-1 RAM failure (above 0FFFFh)
4-3-3 Interval timer 2 failure
4-3-4 Time-of-day clock failure
4-4-1 Serial port failure
4-4-2 Parallel port failure
4-4-3 Math coprocessor failure

Beep Codes for Non-Fatal Errors

Beep Code Error Message

3-3-4 Screen memory failure
3-4-1 Screen initialization failure
3-4-2 Screen retrace failure

POST and Boot Messages

The POST displays messages to alert to errors in hardware, software, and firmware or to provide operating
information about the computer.
Each time the POST displays a message on the screen, the computer's speaker beeps twice. If an error
occurs before the monitor is initialised, specific beep codes sound to alert to a problem. The following
table lists a general grouping of system messages. In addition, each message is accompanied by text
describing the message and in most cases, a recommended solution to the problem.

NOTE Italics indicate variable parts of a message such as memory addresses,

hexadecimal values, and so on.
These messages can differ at each occurrence.

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POST and Boot Messages (continued)

Message Solution
No timer tick Replace main logic board.
Shutdown failure Replace main logic board.
Timer 2 failure Replace main logic board.
Keyboard stuck key Check the keyboard connection.
Keyboard controller If the connection is secure, the keyboard or keyboard controller might
Keyboard clock line have failed.
Keyboard data line Replace keyboard.
Keyboard failure
Mouse failure Check the mouse connection.
If the problem persists, replace the mouse.
640 KB base memory
0 KB extended memory
Time-of-day clock stopped Replace RTC.
Invalid configuration Run the BIOS Setup utility.
information
Diskette drive failure Run the BIOS Setup utility.
Check all connections.
If the problem persists, replace the diskette drive.
Hard disk controller failure Run the BIOS Setup utility.
Check all connections.
If the problem persists, replace the controller.
Hard disk 0 failure Run the BIOS Setup utility.
Check all connections.
If the problem persists, replace the hard disk.
xxxx0h optional ROM bad Correct the address conflict.
checksum = xx If the problem persists, replace the ROM chip.
Time-of-day not set Run BIOS Setup utility and set the time and date.
Keyboard is locked Unlock the keyboard.
Enable NMI
Enable cache
Boot

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Computer Troubleshooting
Problem Possible Cause Action
No response Main logic board failure. Replace main logic board.
when the
computer is Main logic board jumpers Set all appropriate jumpers.
turned on incorrectly set.
Power is on, but Brightness and contrast controls Adjust the brightness and contrast controls.
there is no are not correctly set.
screen display
Monitor cable is incorrectly Check all monitor connections.
installed.

Video adapter not seated in the Reseat the video adapter.

expansion slot correctly.
Computer does Operating system software is not Install the appropriate operating system.
not boot from installed on the IDE hard disk
an IDE hard drive.
disk drive
IDE hard disk drive is not Format the IDE hard disk drive or partition the
correctly formatted or the IDE hard disk drive using the supplied operating
requested partition does not system software.
exist.
Install software on the requested partition.
There is no software on the
requested partition.
Refer to the supplied IDE hard disk drive kit
IDE hard disk drive jumpers installation instructions.
incorrectly set.
Run the BIOS Setup utility to identify the correct
IDE drive type incorrect. drive type. See drive type label on drive or consult
drive documentation.

Secure all cable connections.

Loose cables.
Run the BIOS Setup utility and set the IDE Hard
Onboard IDE interface disabled. Disk Drives option to "Enabled".

Enable the "Boot from Hard Disk C" via BIOS

"Boot from Hard Disk C" is Setup utility.
disabled via BIOS Setup utility.

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Computer Troubleshooting (continued)

Problem Possible Cause Action

Computer does Operating system software is not Install the appropriate operating system.
not boot from installed on the SCSI hard disk
an internal drive.
SCSI hard disk
drive Requested partition does not Partition the SCSI hard disk drive and then reload
exist. the operating software.

Refer to the supplied SCSI hard disk drive kit

SCSI hard disk drive jumpers installation instructions.
incorrectly set.
Refer to the supplied SCSI hard disk drive kit
SCSI ID conflicts. installation instructions on setting SCSI IDs.

Remove terminating resistors. Refer to the

Terminating resistors not supplied kit installation instructions.
removed from the SCSI hard
disk drive. Run the BIOS Setup utility and set Hard Disk
1/Hard Disk 2 to "Not Installed" and IDE Hard
Computer not configured for Disk Drives options to "Disabled." This disables
SCSI hard disk drive operation. the onboard IDE interface.
Note: When both IDE and SCSI hard disk drives
are installed, the computer uses the IDE hard disk
drive as the boot device.

Replace the SCSI adapter.

SCSI adapter failure.

Computer does SCSI device jumpers incorrectly Refer to the supplied SCSI device kit installation
not recognize an set. instructions.
internal or
external SCSI SCSI ID conflicts. Refer to the supplied SCSI device kit installation
device in
structions on setting SCSI IDs.
Terminating resistors not
removed from the SCSI device. Remove terminating resistors. Refer to the
supplied kit installation instructions.
SCSI cable not terminated.
Terminate each end of the SCSI cable.
SCSI adapter failure.
Replace the SCSI adapter.
No response to Mouse is password protected. Enter the keyboard and mouse password.
mouse
commands Mouse is connected to the Power down the computer and connect the mouse
keyboard port. to the mouse port.

Mouse driver not installed. Install the appropriate mouse driver. Refer to the
supplied application software documentation.

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Computer Troubleshooting (continued)

Problem Possible Cause Action

Computer does Drive ID incorrectly set. Make sure the drive ID is correctly set (refer to the
not boot from a documentation supplied with the diskette drive).
target diskette
drive Diskette drive not enabled. Run the BIOS Setup utility to enable the diskette
drive.

Diskette boot option disabled. Run the BIOS Setup utility and set Boot From
Diskette A to "Enabled".

Diskette does not contain start-up Insert a diskette with the correct start-up files.
files.

Loose cables. Secure all cable connections.

No response to Keyboard is password protected. Enter the keyboard password.
keyboard
commands Keyboard is connected to the Power down the computer and connect the
mouse port. keyboard to the keyboard port.

Disk Drive Troubleshooting

Problem Possible Cause Action
IDE/SCSI hard Incorrect disk drive jumper Refer to the supplied kit installation instructions.
disk drive settings.
cannot read or
write Loose or incorrectly installed Make sure all cables are correctly installed.
information cables.

IDE drive type incorrect. Run the BIOS Setup utility to identify the correct
drive type.

Onboard IDE interface disabled. Run the BIOS Setup utility and set the IDE
controller option to “Enabled”.

IDE/SCSI hard disk drive is not Format and partition as required using the supplied
correctly formatted or operating system.
partitioned.
Target diskette Onboard diskette controller Run the BIOS Setup utility and set the diskette
drive cannot disabled. controller to “Enabled”.
read or write
information Diskette write protection is Run the BIOS Setup utility and set the diskette
enabled. write protection to “Disabled”.

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Monitor Troubleshooting
Problem Possible Cause Action
Monitor power Monitor is turned off. Turn on the monitor.
indicator is not
on Power indicator is defective. Replace the failed component.
No screen Configuration error. Run the BIOS SETUP UTILITY to configure the
display computer for VGA operation.
Set the jumper for VGA operation. Refer to
“Main Logic Board Jumpers”.

Monitor brightness and contrast Adjust the monitor brightness and contrast
controls are incorrectly set. controls.
No monitor Monitor type incorrectly set. Set the correct monitor type. Refer to appropriate
display while video driver documentation.
loading
Windows video
drivers
Distorted- Monitor incorrectly adjusted. Adjust accordingly.
rolling-or
flickering Monitor signal cable incorrectly Straighten any bent connector pins and then
screen display- installed. reconnect.
or wrong/
uneven color
Color monitor Computer was turned on before Turn off the computer, turn on the monitor, then
displaying the monitor was turned on. turn the computer back on.
monochrome
Video jumper incorrectly set. Set the jumper for VGA operation.
Monitor fails to Appropriate high-resolution Correctly install all appropriate high-resolution
switch to high- video drivers are not installed or video drivers. Refer to the documentation supplied
resolution mode incorrectly installed. with the monitor and/or video drivers.
Monitor display Monitor type incorrectly set. Set the correct monitor type.
not centered Refer to appropriate video driver documentation.
while loading
Windows video
drivers

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Digital DECpc LPx/LPx+ Troubleshooting

QAPlus/FE Error Messages

Component Messages Solution

CPU Arithmetic Function Failed. Reset CPU.
General Functions Failed. Replace CPU.
Exception Interrupt in Protected
Mode.
Refresh Failure.
Logic Functions Failed.
Hard disk Butterfly Cylinder Access Test Low-level format hard disk.
Failed. Replace disk.
Cylinder 0 Errors.
Random Cylinder Access Failed.
Linear Cylinder Access Failed.
Hard Controller Diagnostic Test Run Setup, Check connections,
drive/controller Failed. Reset controller, Replace controller,
Questionable Controller Card. Replace disk.
Hard drives failed.
Floppy diskette Media Mismatch. Use known good diskette.
Drive Not Ready. Check size and density of diskette.
Close drive door.
Write Protected Media. Remove write protection.
Unformatted Media. Format diskette.
Floppy drive Floppy Drives Failed. Check connections, Replace drive.
Battery/clock Clock Stopped. Run Setup.
Invalid Date. Replace battery/clock.
RTC Interrupt Failed.
CMOS CMOS Clock Test Failed. Change time from Setup menu in QAPLUS.
Serial port COM port failed. Check COM device.
Serial Chip Error. Check connections.
Serial Compare Error. Replace COM device.
Serial Timeout Error. Replace COM device.
Video adapter Video Failed. Replace video adapter.
Error in Video Buffer. Replace video adapter.

MCS Logistics Engineering - Nijmegen 81

Digital DECpc LPx/LPx+ Device Mapping

Chapter 5 Device Mapping

This section provides a series of tables listing mapping and address information related to computer
memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller,
etc.).
The computer's memory and address locations are allocated at the factory to operate within a standard PC
environment. However, due to the number of optional devices and/or expansion boards that are available,
sometimes memory and address locations need to be changed. For example, some network expansion
boards require a specific memory location. If that location is already allocated, a memory conflict results
and the expansion board will not operate as expected. Note that some memory, I/O and interrupt locations
can be changed using the BIOS Setup utility.

CAUTION
Before changing any memory or address location, refer to the documentation supplied
with the optional device, expansion board, or software application and make sure
adequate information is available.

Memory Map (LPx/LPx+)

NOTE After the computer completes the POST, the E0000h address range is available for
EMS page frame.

Address Range Function Notes

00000 to 9FFFF Base memory 640 KB
A0000 to BFFFF Video RAM 128 KB
C0000 to C7FFF VGA BIOS 32 KB
C8000 to DFFFF BIOS extension ROM (AT bus 96 KB
usage)
E0000 to FFFFF Computer BIOS 128 KB
100000 to 3FFFFFF Extended memory 63 MB

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Device Mapping Digital DECpc LPx/LPx+

Memory Map (LPx 560/566 Full Range)

Range Function Notes

0 KB to 512KB main memory PC compatibility range
512KB to 1024KB (1MB) main memory PC compatibility range
EISA/ISA memory lower limit
1MB to 16MB main memory EISA/ISA memory upper limit
memory space gap PCI memory hole
(4MB max size)
16MB to 128MB main memory Pentium upper limit
128MB to 4GB PCI memory

Memory Map (LPx 560/566 PC Compatibility Range)

Address Range Function Size

0000 to 7FFFF Main memory 512 KB
80000 to 9FFFF Main/PCI/ISA memory 128 KB
A0000 to BFFFF PCI/ISA video buffer memory 128 KB
C0000 to C7FFF Video memory BIOS 32 KB
C8000 to DFFFF PCI/ISA card BIOS and buffer 96 KB
memory
E0000 to EBFFF ISA/PCI adapter RAM after 64 KB
POSTUsed by BIOS Setup during (48 KB if SCSI BIOS enabled)
POST
EC000 to EFFFF SCSI BIOS (if enabled) 16 KB
F0000 to FFFFF Planar BIOS memory 64 KB

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Digital DECpc LPx/LPx+ Device Mapping

I/O Address Map (LPx/LPx+)

Range (hexadecimal) Function

000 - 00F DMA controller one
020 - 021 Interrupt controller one
022 Index register (85C461)
023 Data register (85C461)
040 - 043 Interval timer
060 - 06F Keyboard controller
070 - 07F Real-time clock (RTC), NMI
080 - 08F DMA page register
0A0 - 0A1 Interrupt controller two
0C0 - 0CF DMA controller two
0F0 Clear math coprocessor busy
0F1 Reset math coprocessor
0F8 - 0FF Math coprocessor
1F0 - 1F7 IDE controller
278 - 27A LPT2
2E8 - 2EF COM4
2F8 - 2FF COM2
378 - 37A LPT1
3BC - 3BE LPT3
3E8 - 3EF COM3
3B0 - 3DF VGA registers
3F0 - 3F7 Diskette controller
3F6 - 3F7 IDE controller (alt status, device address)
3F8 - 3FF COM1

CPU I/O Address Map (LPx 560/566)

Range (hexadecimal) Function

0000 to 0CF7 PCI I/O space
0CF8 Configuration space enable register
0CF9 Turbo and reset control register
0CFA to BFFF PCI I/O space
C000 to CFFF PCI configuration space
D000 to FFFF PCI I/O space

MCS Logistics Engineering - Nijmegen 85

Device Mapping Digital DECpc LPx/LPx+

I/O Address Map (LPx 560/566)

Range (hexadecimal) Function

060 to 064 Keyboard/mouse controller
0F0 to 0FF Math co-processsor
1F0 to 1F7 IDE controller (if enabled)
278 to 27F LPT2 (if enabled)
2F8 to 2FF COM2 (if enabled)
378 to 37F LPT1 (if enabled)
3BC to 3BE LPT3 (if enabled)
3F0 to 3F7 Diskette controller (if enabled)
3F8 to 3FF COM1 (if enabled)

PCI Configure Space Address Map (LPx 560/566)

Range (hexadecimal) Function

C0xx CPU bridge
C1xx Onboard PCI SCSI (if applicable)
C2xx ISA bridge
C6xx PCI slot 1
C7xx PCI slot 2
C8xx PCI slot 3

Computer Interrupt Levels (LPx/LPx+)

Priority Interrupt Controller Interrupt Number Interrupt Source

1 1 IRQ0 Timer tick
2 1 IRQ1 Keyboard controller
1 IRQ2 Cascade interrupt
3 2 IRQ8 Real-time clock (RTC)
4 2 IRQ9 Reserved
5 2 IRQ10 Reserved
6 2 IRQ11 Reserved
7 2 IRQ12 Mouse interrupt
8 2 IRQ13 Math coprocessor
9 2 IRQ14 Hard disk drive
10 2 IRQ15 Reserved
11 1 IRQ3 COM2, COM4
12 1 IRQ4 COM1, COM3
13 1 IRQ5 Reserved
14 1 IRQ6 Diskette drive
15 1 IRQ7 LPT1, LPT2, LPT3

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Digital DECpc LPx/LPx+ Device Mapping

Computer Interrupt Levels (LPx 560/566)

Interrupt Number Interrupt Source

IRQ1 Keyboard controller
IRQ3 COM2 (if enabled)
IRQ4 COM1 (if enabled)
IRQ6 Diskette drive (if enabled)
IRQ7 LPT1, LPT2, LPT3 (if enabled)
IRQ12 Mouse interrupt
IRQ13 Math co-processor
IRQ14 Hard disk drive (if enabled)

DMA Channel Assignment (all models)

Channel Controller Function

0 1 Refresh
1 1 Not used
2 1 Diskette controller
3 1 Not used, (ECP, standard on LPx+)
4 2 Cascade DMA
5 2 Not used
6 2 Not used
7 2 Not used

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Digital DECpc LPx/LPx+ Pass / Fail Criteria

Chapter 6 Pass / Fail Criteria

As Final Acceptance Test the following tests should be run to meet the Pass/Fail criteria:

1) Successful completion of the POST tests.

2) Successful completion of the following QAPLUS/fe module tests (one pass):
♦ System Board (all tests)
♦ Memory (all tests)
♦ Video (all tests)
♦ Hard Disk (all tests, except: Sequential write/read (destructive test !!) and
♦ Sequential write/random read (destructive test !!))
♦ Floppy Disk (all tests)
♦ Keyboard (all tests)
♦ COM Ports (all tests)
♦ LPT Ports (all tests)
♦ Pointer Device (all tests)

3) Successful bootstrap of the on the computer installed Operating System.

Operating Systems Supported:
◊ MS-DOS version 5.0 and later
◊ OS/2 version 2.0 and later
◊ SCO Open Desktop Release 3
◊ Windows NT (DECpc LPx+ with 12 MB client/ 16 MB server memory minimum
recommended)
◊ SCO UNIX System V release 2.0 and later

Remove any software that was put on the hard drive to enable repair of the system before shipping.

When completed carefully clean the outside of the unit with cleaning solution.

MCS Logistics Engineering - Nijmegen 89

Digital DECpc LPx/LPx+ Service Notes

Appendix A Service Notes

This appendix contains the service notes for the DECpc LPx/LPx+ series computer.

MCS Logistics Engineering - Nijmegen 91

Digital DECpc LPx/LPx+ Useful Information

Appendix B Useful Information

Related Documentation
Description Order’s
DECpc LPx/LPx+ Quick Reference Guide EK-A0883-RG
SMM Spares Catalogue EK-A0815-RG

DECpc LPx/LPx+ Installation Card (English) ER-800WW-IA

DECpc LPx/LPx+ Installation Card (French) ER-800WW-IP
DECpc LPx/LPx+ Installation Card (Italian) ER-800WW-II
DECpc LPx/LPx+ Installation Card (German) ER-800WW-IG
DECpc LPx/LPx+ Installation Card (Spanish) ER-800WW-IS
DECpc LPx/LPx+ Installation Card (Dutch) ER-800WW-IH

DECpc LPx/LPx+ User's Guide (English) ER-800WW-UA

DECpc LPx/LPx+ User's Guide (French) ER-800WW-UP
DECpc LPx/LPx+ User's Guide (Italian) ER-800WW-UI
DECpc LPx/LPx+ User's Guide (German) ER-800WW-UG
DECpc LPx/LPx+ User's Guide (Spanish) ER-800WW-US
DECpc LPx/LPx+ User's Guide (Dutch) ER-800WW-UH

805 VGA Users Guide (English) ER-76HEA-UA

805 VGA Users Guide (Multilingual) ER-76HEA-UM

864 VGA Users Guide (English) ER-XAGAL-UA

864 VGA Users Guide (Multilingual) ER-XAGAL-UM

928 VGA Users Guide (English) ER-76HEB-UA

928 VGA Users Guide (Multilingual) ER-76HEB-UM

MCS Logistics Engineering - Nijmegen 93

Useful Information Digital DECpc LPx/LPx+

On-Line Bulletin Boards

The most current product information and technical support is also available on line. The most current
device drivers, Setup diskettes and technical tips can be found on all of these bulletin boards.

♦ DECpc Bulletin Board Server

DECpc BBS provides an easy-to-use, menu-driven bulletin board providing on-line access to the
latest PC product information, device drivers, shareware and freeware.

Network Location for ;

North America, South America, Australia and New Zealand
PCBUHD::DKB300:[WC30.BBSFILES]

Europe, Africa, Middle and Far East:

SUTRA::D6:[PUBLIC].

94 MCS Logistics Engineering - Nijmegen

Digital DECpc LPx/LPx+ Document Feedback

Document Feedback

If you have comments on the contents or layout of this document we highly appreciate your feedback.
We will do our best to make this document a valuable support to your service efforts for Digital.
Please fill -out the reader feedback form and send or fax it to:

Digital Equipment Parts Center b.v.

Att: MCS Logistics Engineering Call Desk
P.O. Box 6774
6503 GG Nijmegen
Holland
If you have questions about this document please do not hesitate to get in contact with our Call Desk. The
number is:

Phone: xx31-24-3529666

Fax: xx31-24-3563106

MCS Logistics Engineering - Nijmegen 95

READERS COMMENTS
DECpc LPx/LPx+ Service Maintenance Manual
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