Use and Access
Common
Business Tools
and Technology
Learning Objectives
1. Identify the common business tools and technology
2. Store and access business tools in accordance with
enterprise policy and procedures
3. Use business tools efficiently and effectively
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All businesses use a
variety of tools and
technology to carry out
their work.
A business tool can be considered as any asset that
helps or assists the organization to achieve its stated
aims or objectives.
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Examples of Common Business Tools
❑ Mobile Telephones
❑ Landline
Telephones
❑ Scanners
❑ Photocopiers
❑ Notebooks
❑ Order taking
handhelds
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Examples of Common Business Tools
❑ Laser pens
❑ Keyboards
❑ Brochures
❑ Information
❑ Knowledge
❑ Facsimile
❑ Manuals
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Examples of Common Business Tools
❑ Software
❑ Email
❑ Business website
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Each business will need
to develop criteria so as
to identify which tools
are to be monitored and
therefore controlled to
ensure that time and
effort is devoted to
managing the proper
and important tools.
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Classification of a Business Tool
Portable and Attractive Tool Significant Small Items Significant Small Tools
• This states that the item is • This is very similar as the • Regardless of the group name
portable and probably does items are small so they can that is identified, it is
not have a fixed location. It be easily lost and they are important to note that the
also states they are attractive, significant to the business. tools;
meaning they could be a
a. Represent an investment to the
target for theft or excessive business
use.
b. Require control as their use or loss
can represent a significant cost to the
business
c. Will generally require training to
prevent damage to the user or the
business.
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Finding the Tool: THE REGISTER
“ ”
As these items are portable
“ Each business will have
different requirements, but
”
there needs to be a register of there are a general set of
the tools that are owned and guidelines that will identify the
available within the business data that most businesses
should collect.
“ ”
The register will need sufficient
information to ensure the tools
are locatable and identifiable
thereby ensuring the correct
tool is identified.
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DESCRIPTION • Brand or manufacturer
• Model or Name
• Purchase Date
• Supplier
• Warranty Expiry Date
• Purchase PRICE
• Department
• Physical Location
• Serial Number
• Asset Number
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Other Non-
attached items
that form the
tools
• Cables
• Power Supply
• Lens
• Memory Cards
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Proper Ways of Using a Business Tool
Business Website Software Social Networking
• A well-managed site will often • It is being distributed on • Sites such as Facebook,
have an approval process that portable media and usually Twitter, Instagram can be
will hide any changes to a installed on the various assets for the business but
until they have been vetted computers and then stored they can also be liabilities.
and approved by another and it may never be needed
person. There may be a again. But should it be
group of authors that have required the hardware – the
permission to make changes disk or similar – must be
the site, and these people accessible as well as the
become the first step in the associated passwords or
approval process install keys.
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Proper Ways of Using a Business Tool
Telephones Email
• This kind of business tool has • This is very similar to the
a restriction and usually has landline requirements. It may
limited access. Some be possible to assume that
businesses may not approve most can use a system, but
personal calls, but in the most different programs present
the cost and number of local different challenges.
calls make it inefficient to
monitor.
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Thank
You