910si2022, 20:12 ‘Technical Support Technical Support Offer CTC : 3.50 Lakh Per Annum for Fresh Graduates OR Entry Level Position Department Description: The FactSet Content Technical Operations (FCTO) department works closely with the operations team, Content Development, engineering team and as well as with other support departments. FCTO Team supports all the fundamental applications (like Drona, SCAR, KPI, ‘Segment and others) and resolves the issues. FCTO also takes care of the applications testing and reporting of new applications/enhancements and makes the applications as alive as per the requirements Prerequisites: Has an undergraduate degree in an area such as business, finance, accounting, economics, computer science or equivalent Has a basic understanding of financial markets Has basic understanding and/or experience of business process management and Agile Methodology Good analytical skills complimented with a keen eye for detail Has good written and spoken communication skills Strong analytical and problem solving skills Deliver accurate and reliable solutions Ability to work independently and take initiative to be able to decide on our own and complete tasks on time. Excellent interpersonal and communication skills Communicate ideas and feedback clearly Ability to work under pressure and multi-task Demonstrate time management on assigned projects Basic knowledge on support processes if any, will be an added advantage knowledge on any Robotic Process Automation (RPA) tool will be an added advantage Role and Responsibilities: Provide first line support to operational staff, identify issues requiring resolution (Primary task) Attends internal department training JL *Ssianed to 2 internal collection applications to establish technical knowledge & expertise hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNWbXAWiewform 18910si2022, 20:12 ‘Technical Support Performs responsibilities associated with daily assigned tasks and projects Uses in-house Program and Project Management tools to track personal performance and project process Weekly reporting on activities What's in It for You: + Joining a stable and growing firm with a proven track record of success for over 40 years + Acommunity of thoughtful, innovative minds that value collaboration, and welcome your new ideas to the table + Mentorship and growth opportunities from senior employees + Afocus on your career development with dedicated monthly time to attend conferences, online learning seminars and build your network + Arobust social community involved in volunteerism, intramural sports, and team building events + Business resource groups that align with our DE&| strategy to create an inclusive environment for all About FactSet: Company Overview: FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 162,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists. At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify. If you have queries or need any assistance, please reach to “Sainath Akula” on +91- 9985741155 Good luck! Important: Please do not forward or re-distribute this e-mail https:/www.factset.com/hubfs/Videos/FactSet-Story.mp4 Our clients see us as part of their team, because we see our clients’ success as our success. hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNWbXAWiewform 29910si2022, 20:12 ‘Technical Support Let's uncover what's possible - together. Note : Kindly refer by sharing this link, if you aren't looking for opportunities &® [email protected] (not shared) Switch account ea * Required Have you ever attended an interview with Factset * CO Inlast 15days CO tnlast 3months © Iniast 6months Have you taken Hackerrank Test with us * O Yes O No Your Full Name * Your answer hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform 398‘99082022, 20:12 “Technical Support Experience * Fresh Graduate Less than 6 Months’ Less than 1 Years’ Less than 2 Years’ Less than 3 Years’ Less than 4 Years’ CO0O00000 Less than 5 Years Email ID * Your answer Contact Number * Your answer hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform 49sainsiz022, 20:12 ‘Technical Support Highest Qualification * © Mpa BBA Bsc BCOM BCA cA Icwa Mcom B.Tech M-Tech CO000O0C0O0C00 Other: College Name * Your answer Year of Passing © 2022 © 2021 © 2020 CO Other: hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform 59sainsiz022, 20:12 ‘Technical Support Percentage OR CGPA * Your answer If working, Current Company Your answer If working, Current Designation Your answer If working , Current CTC ( Example : 5.0 LPA inclusive of Variable) Your answer Notice Period * © Less than 15days Less than 30days Less than 45days Less than 60days Less than 75days Less than 90days Not Working CO00000 Gap in Employment - Looking forward to rebuilt career hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform ee1910si2022, 20:12 ‘Technical Support How do you rate yourself on communication skills (Verbal) * O Expert O very Good © Moderate © Below Average How do you rate yourself on communication skills (Written) * © Expert © very Good © Moderate © Below Average Have you ever been into Client facing role * O Yes O no Do you have experience in Technical Support Role * O ves O No hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform 719‘99082022, 20:12 “Technical Support ‘Are you good in writing emails * O Yes O No © Maybe Please specify the areas in which you have core expertise (Eg. Derivatives, * trading, Fixed income, Risk, Equity, Capital Market ...so on). If not, just mention - “NAS Your answer Are you comfortable to work in rotational shifts * O Yes O No Your Current location * Your answer Are you comfortable relocating to Hyderabad O ves O No hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform aesainsiz022, 20:12 ‘Technical Support Brief us about yourself OR current role in short (Limit it by 100 words) - Your answer Please specify if you are holding any certifications (Optional) Your answer Are you currently holding any offers * O Yes O No Name of the company you have offer with (Optional) Your answer Salary offered (Optional) Your answer Submit Clear form Never submit passwords through Google Forms This content is neither created nor endorsed ty Google. Repott Abuse - Terms of Sewice - Privacy Policy, Google Forms hitpstidocs. google.comiformside! FAlpQLScTu-52q@Awkol7 WWAYUKDW4O8D3SHpPACKWVILUJEVTNwbXAWiewform 99