TBS1000 Oscilloscope Service Manual 0
TBS1000 Oscilloscope Service Manual 0
TBS1000 Series
Digital Storage Oscilloscopes
ZZZ
Service Manual
*P077077201*
077-0772-01
xx TBS1000 Series
Digital Storage Oscilloscopes
ZZZ
Service Manual
Warning
The servicing instructions are for use by qualified personnel
only. To avoid personal injury, do not perform any servicing
unless you are qualified to do so. Refer to all safety summaries
prior to performing service.
www.tektronix.com
077-0772-01
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
OpenChoice is a registered trademark of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
List of Figures
Figure 1: Module-level block diagram (2-channel)............................................................ 19
Figure 2: Module-level block diagram (4-channel)............................................................ 20
Figure 3: Example of a line graph for the Vertical Position Accuracy test.................................. 37
Figure 4: Adjustment setups ..................................................................................... 41
Figure 5: Locator for trim and cabinet removal (2-channel model shown) ................................. 53
Figure 6: Locator for internal modules (2-channel model shown) ........................................... 53
Figure 7: Main board with the Display Adapter (refer to: Service Manual 077-0772-00) ................ 59
Figure 8: Instrument cable locations (Main Board without the Display Adapter Module)................ 62
Figure 9: Oscilloscope troubleshooting tree (page 1 of 4) .................................................... 68
Figure 10: Oscilloscope troubleshooting tree (page 2 of 4)................................................... 69
Figure 11: Oscilloscope troubleshooting tree (page 3 of 4)................................................... 70
Figure 12: Oscilloscope troubleshooting tree (page 4 of 4)................................................... 71
Figure 13: TBS1000 series block diagram ..................................................................... 84
Figure 14: Exploded diagram, 2-channel models .............................................................. 87
Figure 15: Exploded diagram, 4-channel models .............................................................. 90
Figure 16: Power supply module, cables, and wires........................................................... 92
Figure 17: Exploded diagram, back case and trim............................................................. 94
List of Tables
Table 1: Signal acquisition system characteristics .............................................................. 1
Table 2: Time base system ........................................................................................ 6
Table 3: Triggering system ........................................................................................ 8
Table 4: Display specifications................................................................................... 12
Table 5: Interfaces and output ports specifications ............................................................ 13
Table 6: Data handling characteristics .......................................................................... 13
Table 7: Power distribution system.............................................................................. 13
Table 8: Mechanical characteristics ............................................................................. 14
Table 9: Environmental performance ........................................................................... 14
Table 10: Data logging system characteristics ................................................................. 15
Table 11: Limit testing system characteristics.................................................................. 15
Table 12: Performance verification .............................................................................. 25
Table 13: Test record .............................................................................................. 26
Table 14: Required equipment ................................................................................... 39
Table 15: Adjustment steps....................................................................................... 43
Table 16: External inspection checklist ......................................................................... 49
Table 17: Internal inspection checklist .......................................................................... 50
Table 18: Tools and equipment .................................................................................. 67
Table 19: Probe Comp output .................................................................................... 72
Table 20: Troubleshooting the power supply................................................................... 73
Table 21: Troubleshooting the front panel – service........................................................... 75
Table 22: Troubleshooting the front panel – Service Diag.................................................... 75
Table 23: Troubleshooting the front panel – Mfg. test ........................................................ 75
Table 24: Expected signals at J202 .............................................................................. 76
Table 25: Troubleshooting the Main board ..................................................................... 78
Table 26: List of error codes ..................................................................................... 79
Table 27: Replaceable parts list .................................................................................. 86
Table 28: Replaceable parts list, 2-channel models............................................................ 88
Table 29: Replaceable parts list, 4-channel models............................................................ 91
Table 30: Replaceable parts list; power supply module, instrument cables, and wires .................... 92
Table 31: Replaceable parts list, back case and trim .......................................................... 95
Table 32: Vertical position accuracy test spreadsheet ......................................................... 97
To avoid fire or personal Use proper power cord. Use only the power cord specified for this product and
injury certified for the country of use.
Connect and disconnect properly. Connect the probe output to the measurement
instrument before connecting the probe to the circuit under test. Connect the
probe reference lead to the circuit under test before connecting the probe input.
Disconnect the probe input and the probe reference lead from the circuit under test
before disconnecting the probe from the measurement instrument.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Connect the probe reference lead to earth ground only.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
Power disconnect. The power switch disconnects the product from the power
source. See instructions for the location. Do not block the power switch; it must
remain accessible to the user at all times.
Do not operate without covers. Do not operate this product with covers or panels
removed.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Avoid exposed circuitry. Do not touch exposed connections and components when
power is present.
Symbols and terms on the These terms may appear on the product:
product DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
The following symbol(s) may appear on the product:
Disconnect power. To avoid electric shock, switch off the instrument power, then
disconnect the power cord from the mains power.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
To avoid electric shock, do not touch exposed connections.
Manual Conventions
This manual uses certain conventions that you should become familiar with
before attempting service.
Modules Throughout this manual, any replaceable component, assembly, or part is referred
to by the term module.
A module is composed of electrical and mechanical assemblies, circuit cards,
interconnecting cables, and user-accessible controls.
Replaceable Parts This manual refers to any field-replaceable assembly or mechanical part
specifically by its name or generically as a replaceable part. In general, a
replaceable part is any circuit board or assembly, such as the hard disk drive, or a
mechanical part, such as the I/O port connectors, that is listed in the replaceable
parts list.
Safety Symbols and terms related to safety appear in the Service Safety Summary found
at the beginning of this manual.
Related Documentation
To read about Use these documents
Installation and The oscilloscope user manual, available on the Tektronix Web
Operation site.Go to www.tektronix.com/manuals and search for the user
manual for your product (available in 11 languages).
Programmer The oscilloscope programmer manual, available on the Tektronix
Commands Web site. Go to www.tektronix.com/manuals and search for the
programmer manual for your product.
TBS1064 100:1 at 60 Hz, reducing to 20:1 with a sine wave with frequency equal to
TBS1062 ½ the -3 dB bandwidth and with equal Volts//Div and Coupling settings
TBS1042 on each channel.
TBS1022
Crosstalk (Channel Section 4.11.1 of IEEE std. 1057. It is the ratio of the level of a signal input into one channel to that of
Isolation) the same signal present in another channel due to stray coupling.
Model Crosstalk
TBS1154, TBS1152 ≥ 100:1 with a 75 MHz sine wave and with equal V/div settings on each
channel
TBS1104, TBS1102 ≥ 100:1 with a 50 MHz sine wave and with equal V/div settings on each
channel
TBS1064, TBS1062 ≥ 100:1 with a 30 MHz sine wave and with equal V/div settings on each
channel
TBS1042 ≥ 100:1 with a 20 MHz sine wave and with equal V/div settings on each
channel
TBS1022 ≥ 100:1 with a 10 MHz sine wave and with equal V/div settings on each
channel
Triggering System
Table 3: Triggering system
Characteristic Description
Trigger Types Edge, Video, Pulse Width
Trigger Source Models Trigger source selections
Selection TBS1052 Channel 1
TBS1102 Channel 2
TBS1062 External
TBS1042 External/5
TBS1022 AC Line
TBS1154 Channel 1
TBS1104 Channel 2
TBS1064 Channel 3
Channel 4
External
External/5
AC Line
External/5 selection attenuates the external signal by 5.
When Bandwidth Limit is selected for a channel, the bandwidth of that channel’s trigger path will also be
limited. The bandwidth of the External Trigger path is not affected by the bandwidth limit.
Horizontal Trigger The trigger position is set by the Horizontal Position knob.
Position
Trigger Holdoff Range 500 ns minimum to 10 s maximum
The ability to set large values of Holdoff is limited by the difficulty in adjusting the Holdoff at Sec/Div
settings less than 100 ms/Div. This is because Holdoff cannot be set in Scan Mode, which begins at
100 ms/div when Trigger Mode is AUTO. By adjusting Trigger Mode to NORMAL, the Scan Mode
operation is turned off, and Holdoff can be adjusted at larger seconds/Div settings.
External Trigger Input 1 M ±2% in parallel with 20 pF ±3 pF
Impedance
External Trigger 300 VRMS, Installation Category II; derate at 20 dB/decade above 100 kHz to 13 V peak AC at 3 MHz
Maximum Input Voltage and above
Based on sinusoidal or DC input signal. The maximum viewable signal while DC coupled is ±50 V offset
±5 V/div at 4 divisions, or 70 V. AC coupling allows measuring signals on a DC level up to 300 V. For
nonsinusoidal waveforms, peak value must be less than 450 V. Excursions above 300 V should be less
than 100 ms duration and the duty factor is limited to < 44%. RMS signal level must be limited to 300 V. If
these values are exceeded, damage to the instrument may result.
Line Trigger Line Trigger mode provides a source to synchronize the trigger with the AC line input.
Characteristics Input Amplitude requirements: 85 VAC - 265 VAC.
Input Frequency requirements: 45 Hz - 440 Hz.
Edge Trigger
Trigger Modes Auto, Normal
Display Specifications
Table 4: Display specifications
Characteristic Description
Display Type 11.5 cm (width) * 8.64 cm (height), 14.3 cm diagonal (5.7”), QVGA, active TFT color liquid crystal display
(LCD) with color characters/waveforms on a black background. Surface antiglare (3H) treatment.
Display Resolution This is the number of individually addressable pixels
320 horizontal by 240 vertical pixels
The video display contains both the character and waveform displays.
Brightness, typical This is the light output of the backlight.
400 cd/m2, typical. 320 cd/m2 min.
Contrast Ratio and Available black room contrast ratio, full black to full white. 400 minimum, 500 typical.
Control, typical
Mechanical Characteristics
Table 8: Mechanical characteristics
Characteristic Description
Weight Requirements that follow are nominal:
2.0 kg (4.4 lbs), stand-alone instrument
2.2 kg (4.9 lbs), with accessories
3.6 kg (8 lbs), when packaged for domestic shipment
Size Height 158 mm (6.22 in)
Width 326.3 mm (12.85 in)
Depth 124.1 mm (4.88 in)
Cooling Method Convection cooled
Environmental Performance
Table 9: Environmental performance
Characteristic Description
Temperature Operating 0° C to +50° C (32 °F to 122 °F), with 5° C/minute maximum gradient,
noncondensing, up to 3000 m altitude
Nonoperating –40° C to +71° C (–40 °F to 159.8 °F), with 5° C/minute maximum gradient
Humidity Operating 5% to 85% relative humidity (% RH) at up to +40° C
5% to 45% RH above +40° C up to +50° C, noncondensing, and as limited
by a Maximum Wet-Bulb Temperature of +37° C (derates relative humidity
to 45 % RH at +50° C)
Nonoperating 5% to 85% relative humidity (% RH) at up to +40° C
5% to 45% RH above +40° C up to +50° C, noncondensing.
Above +50° C limited by a Maximum Wet-Bulb Temperature of +37° C
(derates relative humidity to 12% RH at +71° C)
Altitude Operating Up to 3000 meters (10,000 feet)
Nonoperating Up to 3000 meters (10,000 feet).
Altitude is limited by possible damage to the LCD at higher altitudes. This
damage is independent of operation
Main Board
The Main board is also called the acquisition board. The Main board of the
4-channel oscilloscope is essentially two 2-channel oscilloscopes tied together
through a common microprocessor, and some special interconnects to support
combining the display and trigger systems. The focus of the Main board
discussion is the 2-channel system, with differences for the 4-channel models
noted as necessary.
At a minimum, the Main board contains attenuators, an amplifier ASIC, a
digitizer/trigger system ASIC, a signal processing/display/system services FGPA,
RAM, flash PROM, a system microprocessor, USB controller, USB RAM, system
communication RAM, and special power supplies. For a 4-channel oscilloscope,
the attenuators are duplicated. Most of the other aspects of the circuitry remain
unchanged.
Acquisition System Signals from the channel 1 and channel 2 and other input connectors pass through
attenuators and an AC-coupling switch to the amplifier ASIC. The Ext Trig input
has an abbreviated version of this path, lacking some of the attenuator settings
and the AC coupling switch.
The amplifier ASIC contains buffers and variable gain amplifiers, as well as
filters that provide 20 MHz bandwidth limiting. The task of the amplifier ASIC
is to convert from a 1 MΩ single-ended environment in the front end to a much
lower impedance differential (and thus less noise-sensitive) environment for the
acquisition process. The amplifier ASIC assures that the input signal is amplified
to a level that will allow the fullest possible use of the digitizer.
The acquisition ASIC contains samplers and peak detectors for each input
channel, a common amplifier, an A/D converter, and the trigger logic. The
digitized waveform samples are transferred to the processing and display FGPA.
In 4-channel systems, the two acquisition ASIC’s are interconnected so that a
trigger in one ASIC can cause a trigger on the other.
The processor system adds the microprocessor and flash PROM to the processing
and display system. The processor system interprets the front-panel control
changes detected by the display ASIC, provides control parameters based on
user setting requests, computes waveform measurements, and manages the USB
interfaces via the dedicated USB controller. Saved setups, waveforms, and
calibration constants are stored in nonvolatile memory sections within the flash
PROM. The processor system shares DRAM with the display system.
Processing and Display The processing and display system consists of the display ASIC, DRAM, and
System system oscillator. Digitized acquisition samples are received by the display
ASIC and stored in DRAM. Once data are received by the display ASIC, various
corrections are applied, display rasterization is performed, and the waveform is
placed in a display buffer. At the same time, the waveform is read from the display
buffers and written to the LCD. Additional circuitry in the display ASIC supports
scanning the front panel, handling DRAM refresh, providing the processor
clock, and performing various memory mapping tasks required by all elementary
microprocessor based systems. In a 4–channel system, the two display ASICs are
interconnected so that one ASIC can provide display information for the second.
The processing and display system handles some of the computational tasks.
Other tasks are performed by the processor system. Since all array processing
is performed in the processing and display system, no computations can be
performed that involve data from two different channel sets. Thus, subtracting
channel 3 data from channel 2 is prohibited. Channel 1 and Channel 2 data may
be combined in all of the supported ways.
Input Signal Interface BNC connectors are mounted on the Main board for all signal inputs. The signal
inputs are compatible with the supplied TPP0101 and TPP0201 probes.
Probe Compensation The Probe Comp and ground terminals are provided for probe adjustment.
External Trigger The Ext Trig channel is processed on the chain containing the highest numbered
normal input channel.
Main Board Power To support various functions on the Main board, several secondary power supplies
are generated. For the amplifier and acquisition ASICs, the Main board creates a
+2.5 V and -2.5 V supply. The +2.5 V supply is derived from the +3.3 V logic
supply. The -2.5 V supply is derived from the -4 V supply. One three-terminal
regulator provides +5 V for internal uses. A second three-terminal regulator
provides USB power to preclude USB faults from seriously disrupting operation
of the oscilloscope.
Power Supply
The main power supply module for these oscilloscopes is a wide input range
universal supply. It can provide about 25 W of power for the oscilloscope, while
allowing the input to run from about 90 V to 264 V. Input frequency ranges from
47 Hz to 440 Hz, which allows operation in virtually all countries in the world and
in several off-grid environments, such as power on military aircraft.
The secondary supplies from the power supply and the approximate current draws
are listed in a table with the associated connector pins on J101. (See Table 20.)
The P2 connector uses 4 positions and 3 wires, which are +6 V, +3.3 V, and GND.
For information on voltages used in the oscilloscope, refer to the Troubleshooting
section of this manual.
Display Module
The color display module is a standard passive liquid crystal display (LCD).
The unit is patterned with 320 columns x 3 sub-columns by 240 rows and has
the associated drivers and backlight. The LED backlight output is about 75 mA
at 15.5 V.
Front Panel
Two-Channel You can manipulate all of the switches, and position encoders on the Front-Panel
Oscilloscopes board of 2-channel oscilloscopes. Several LEDs are used to indicate when the
Multipurpose knob is active, when Autorange is active, and when a Save action
is in progress. For more information on the LEDs, refer to the user manual for
your product.
An IC on the Front-Panel board provides buffering and multiplexing of switch
signals to the Main board. Two signals and a sense line are provided by the Main
board to support the front panel. One of these lines resets the scan; a second line
clocks the scan to the next position; and the sense line receives the current state of
the selected switch or encoder position.
For the encoders, some amount of debouncing occurs inside the front-panel IC.
All key debouncing is handled in the display FPGA on the Main board.
The LEDs are controlled by latching the value of the Channel 1 - 2 front-panel
scan counter when the appropriate scan value is set.
Four-Channel The Front-Panel board of the 4-channel units is effectively two panels in parallel.
Oscilloscopes The left side of the board is largely handled by the display FPGA for channels
1 and 2. The right side of the board is handled by the channel 3 and 4 ASIC.
Separate front-panel ICs support these data paths.
Required Equipment
Table 12: Performance verification
Description Minimum requirements Examples
DC Voltage Source 17.5 mV to 7 V, ±0.5% accuracy Wavetek 9100 Universal Calibration
Leveled Sine Wave Generator 50 kHz and 200 MHz, ±3% amplitude accuracy System with Oscilloscope Calibration
Module (Option 250)
Time Mark Generator 10 ms period, ±10 ppm accuracy
Fluke 5500A Multi-product Calibrator with
Oscilloscope Calibration Option (Option
5500A-SC)
50Ω BNC Cable BNC male to BNC male, ≈ 1 m (36 in) long Tektronix part number 012-0482-XX
50Ω BNC Cable BNC male to BNC male, ≈ 25 cm (10 in) long Tektronix part number 012-0208-XX
50Ω Feedthrough Termination BNC male and female connectors Tektronix part number 011-0049-XX
Dual Banana to BNC Adapter Banana plugs to BNC female Tektronix part number 103-0090-XX
BNC T Adapter BNC male to dual BNC female connectors Tektronix part number 103-0030-XX
Splitter, Power Frequency range: DC to 4 GHz. Tektronix part number 015-0565-XX
Tracking: >2.0%
Adapter (four required) Male N-to-female BNC Tektronix part number 103-045-XX
Adapter Female N-to-male BNC Tektronix part number 103-0058-XX
Leads, 3 Black Stacking Banana Plug Patch Cord, ≈ 45 cm Pomona #B-18-0
(18 in) long
Leads, 2 Red Stacking Banana Plug Patch Cord, ≈ 45 cm Pomona #B-18-2
(18 in) long
Test Record
Table 13: Test record
Instrument Serial Number: Certificate Number:
Temperature: RH %:
Date of Calibration: Technician:
Instrument
performance test Minimum Incoming Outgoing Maximum
Channel 1 5 mV/div 33.6 mV 36.4 mV
DC Gain Accuracy 200 mV/div 1.358 V 1.442 V
2 V/div 13.58 V 14.42 V
Channel 2 5 mV/div 33.6 mV 36.4 mV
DC Gain Accuracy 200 mV/div 1.358 V 1.442 V
2 V/div 13.58 V 14.42 V
Channel 3 5 mV/div 33.6 mV 36.4 mV
DC Gain Accuracy 1 200 mV/div 1.358 V 1.442 V
2 V/div 13.58 V 14.42 V
Channel 4 5 mV/div 33.6 mV 36.4 mV
DC Gain Accuracy 1 200 mV/div 1.358 V 1.442 V
2 V/div 13.58 V 14.42 V
Channel 1 Bandwidth 2.12 V —2
Channel 2 Bandwidth 2.12 V —2
Channel 3 Bandwidth 1 2.12 V —2
Channel 4 Bandwidth 1 2.12 V —2
Sample Rate and Delay Time Accuracy -2 divs +2 divs
Channel 1 Edge Trigger Sensitivity Stable trigger —3
Channel 2 Edge Trigger Sensitivity Stable trigger —3
Channel 3 Edge Trigger Sensitivity 1 Stable trigger —3
Channel 4 Edge Trigger Sensitivity 1 Stable trigger —3
External Edge Trigger Sensitivity Stable trigger —3
Channel 1 Vertical Position Accuracy, 0 —
Minimum margin
Channel 2 Vertical Position Accuracy, 0 —
Minimum margin
Channel 3 Vertical Position Accuracy 1 0 —
Minimum margin
Channel 4 Vertical Position Accuracy 1 0 —
Minimum margin
1 Channels 3 and 4 are only available on 4-channel oscilloscopes.
2 The bandwidth test does not have a high limit.
3 The limits vary by model. Check the procedure for the correct limits.
Self Test This internal procedure is automatically performed every time the oscilloscope
is powered on. No test equipment or hookups are required. Verify that no error
messages are displayed before continuing with this procedure.
Self Calibration The self calibration routine lets you quickly optimize the oscilloscope signal path
for maximum measurement accuracy. You can run the routine at any time, but you
should always run the routine if the ambient temperature changes by 5 °C or more.
1. Disconnect all probes and cables from the channel input connectors (channels
1, 2, and, for 4-channel models, channels 3 and 4).
2. Push the Utility button and select the Do Self Cal option to start the routine.
The routine takes approximately one minute to complete.
3. Verify that self calibration passed.
Check DC Gain Accuracy This test checks the DC gain accuracy of all input channels.
1. Set the DC voltage source output level to 0 V.
2. Set up the oscilloscope using the following table:
4. For each vertical scale (volts/division) setting in the following table, perform
the following steps:
a. Set the DC voltage source output level to the positive voltage listed and
then record the mean measurement as Vpos.
b. Reverse the polarity of the DC voltage source and record the mean
measurement as Vneg.
c. Calculate Vdiff = Vpos - Vneg and compare Vdiff to the accuracy limits in
the following table:
Check Bandwidth This test checks the bandwidth of all input channels.
1. Set up the oscilloscope using the following table:
2. Connect the oscilloscope channel under test to the leveled sine wave generator
as shown in the following figure:
Check Sample Rate This test checks the time base accuracy.
Accuracy and Delay Time 1. Set up the oscilloscope using the following table:
Accuracy
Push menu button Select menu option Select setting
Default Setup — —
Channel 1 Probe 1X
2. Connect the oscilloscope to the time mark generator as shown in the following
figure:
10. Check that the rising edge of the marker crosses the center horizontal graticule
line within ±2 divisions of the vertical center graticule line, as shown in the
following figure:
Check Edge Trigger This test checks the edge trigger sensitivity for all input channels.
Sensitivity 1. Set up the oscilloscope using the following table:
2. Connect the oscilloscope channel under test to the leveled sine wave generator
as shown in the following figure:
15. Push Set To 50%. Adjust Trigger Level as necessary and then check that
triggering is stable.
16. Disconnect the test setup.
17. Repeat steps 1 through 16 for all input channels.
Check External Edge This test checks the edge trigger sensitivity for the external trigger.
Trigger Sensitivity 1. Set up the oscilloscope using the following table:
2. Connect the oscilloscope to the leveled sine wave generator as shown in the
following figure, using channel 1 and Ext Trig.
The Ext Trig input will also be receiving approximately 200 mVp-p. Small
deviations from the nominal 200 mVp-p oscilloscope display are acceptable.
7. Set the leveled sine wave generator frequency to:
150 Mhz if you are checking a TBS1154 or a TBS1152
100 MHz if you are checking a TBS1104 or a TBS1102
60 MHz if you are checking a TBS1064 or a TBS1062
40 MHz if you are checking a TBS1042
25 MHz if you are checking a TBS1022
8. Set the oscilloscope Horizontal Scale (seconds/division) to 5 ns/div.
9. Push Set To 50%. Adjust Trigger Level as necessary and then check that
triggering is stable.
10. Set the oscilloscope Horizontal Scale (seconds/division) to 2.5 ns/div.
11. Push Set To 50%. Adjust Trigger Level as necessary and then check that
triggering is stable.
12. Change the oscilloscope setup using the following table:
13. Push Set To 50%. Adjust Trigger Level as necessary and then check that
triggering is stable.
14. Disconnect the test setup.
Check Vertical Position The results of this test and the DC Gain Accuracy test together define the DC
Accuracy Measurement Accuracy of the oscilloscope. The DC Measurement Accuracy
specification encompasses two different ranges of operation over two different
attenuator settings.
DC Gain Accuracy: Identifies errors, mostly from the A/D converter,
when the vertical position (known as offset in these oscilloscopes) is set to
0 divisions (or a grounded input will show screen center)
Vertical Position Accuracy: Identifies errors, mostly from the position control,
made when the vertical position is set to a non-zero value
The two attenuator settings operate identically, so verification of the attenuation
range from -1.8 V to 1.8 V also verifies the attenuation range of -45 V to 45 V.
4. Set the power supply to the 1.8 V value shown in column A, the Approximate
Test Voltage.
5. Adjust the vertical position knob for the DC line to position the line in the
center of the screen.
6. Enter the voltage on the voltmeter and on the oscilloscope into the spreadsheet
in the appropriate columns, B and C.
7. Repeat steps 4 through 6 for the values of 1.76 V through 0 V.
8. Swap the connections to the positive terminal of the power supply with those
at the negative terminal as shown in the following figure:
Data verification. To verify data, set the spreadsheet to present a line graph of
columns D, E, and F. Verify that no error values (the blue line in the center) go
above the yellow line (upper line), or below the purple line (lower line). For
calculations involved in this example, refer to the data in the previous table (see
step 1).
Figure 3: Example of a line graph for the Vertical Position Accuracy test
NOTE. The voltage references inside the oscilloscopes are very stable over time
and do not require routine updates. Do not perform any procedure in this section
unless the oscilloscope does not meet specifications. Refer to the Performance
Verification section to check the oscilloscope performance to specifications.
Required Equipment
The equipment described in the following table, or a suitable equivalent, is
required to complete these procedures. (See Table 14.)
Adjustment Procedure
The adjustment procedure consists of 70 steps for the 2-channel oscilloscope and
106 steps for the 4-channel model. Each step requires an external voltage source
for new calibration constants.
Before performing the adjustment procedure, warm up the oscilloscope for at least
ten minutes in an ambient temperature between 20 °C and 30 °C. Adjustments
performed before warm up or outside this temperature range may result in poor
performance.
NOTE. While performing the adjustment procedure, keep in mind that some of the
steps take a significant amount of time (up to 5 minutes) to complete.
Equipment setups are shown in the following figure. (See Figure 4 on page 41.)
Signal requirements for each step are shown in the following table. (See Table 15
on page 43.)
Enable the Service Menu Before performing the adjustment procedure, enable the Service menu as follows:
1. Power on the oscilloscope.
2. Push the front-panel Measure button to access the Measure menu.
3. Push the top option button to access the Measure 1 menu.
4. Push and hold the front-panel Single button.
5. Push and hold the front-panel AutoSet button.
6. Wait at least two seconds.
7. Release the Single button.
8. Release the AutoSet button. A message appears in the lower left corner of the
screen stating "Service mode ON."
9. Push the front-panel Utility button. The last item in the Utility menu is now
"Service."
At completion of the Adjustment procedure, disable the "Service" menu through
the Utility front panel button, the "Service" option button, and the "Service"
Mode Off" option button.
NOTE. During some steps, the oscilloscope may appear to be idle for several
minutes while it is processing information internally. You must wait for the screen
prompt to continue.
If any step in the procedure fails, the procedure terminates. Failure will result
if an incorrect signal source is connected. If this happens, you must start the
procedure over from the beginning.
If the procedure completes successfully, a "Pass" message is displayed and the
new adjustment takes effect.
12. Compensate the signal path by performing the self-calibration routine.
13. Disconnect all probes and cables from the channel input connectors.
14. Press the Utility button and select Do Self Cal to confirm that you are ready
to proceed.
15. Disable the Service menu option by pushing the Utility front-panel button and
the Service and Service Mode Off option buttons.
NOTE. BWL=full bandwidth for the TBS1022, 1042, 1062, 1102, and 1104.
BWL=180 Mhz for the TBS1152 and TBS1154
Preventing ESD
Before servicing this product, read the Safety Summary and Introduction at the
front of the manual and the electrostatic discharge (ESD) information below.
When performing any service which requires internal access to the oscilloscope,
adhere to the following precautions. These precautions help you avoid damaging
internal modules and their components due to electrostatic discharge (ESD):
Minimize handling of static-sensitive modules.
Transport and store static-sensitive modules in their static protected containers
or on a metal rail. Label any package that contains static-sensitive modules.
Discharge the static voltage from your body by wearing a grounded antistatic
wrist strap while handling these modules.
Service static-sensitive modules only at static-free workstations. Do not allow
anything capable of generating or holding a static charge on the workstation
surface.
Handle circuit boards by the edges when possible.
Do not slide the modules over any surface.
Avoid handling modules in areas that have a floor or work-surface covering
capable of generating a static charge.
Interior Cleaning Use a dry, low-velocity stream of air to clean the interior of the chassis. Use a
soft-bristle, non-static-producing brush for cleaning around components. If you
must use a liquid for minor interior cleaning, use a 75% isopropyl alcohol solution
and rinse with deionized water.
WARNING. To avoid injury, power off the instrument and disconnect it from line
voltage before performing any procedure that follows.
Exterior Cleaning
CAUTION. Avoid the use of chemical cleaning agents, which might damage the
plastics used in this oscilloscope. Use only deionized water when cleaning the
menu buttons or front-panel buttons. Use a 75% isopropyl alcohol solution as a
cleaner and rinse with deionized water. Before using any other type of cleaner,
consult your Tektronix Service Center or representative.
Clean the exterior surfaces of the chassis with a dry lint-free cloth or a soft-bristle
brush. If any dirt remains, use a cloth or swab dipped in a 75% isopropyl alcohol
solution. Use a swab to clean narrow spaces around controls and connectors.
Do not use abrasive compounds on any part of the chassis that may damage the
chassis.
Clean the On/Standby switch using a dampened cleaning towel. Do not spray or
wet the switch directly.
If the display is very dirty, moisten the wipe with distilled water or a 75%
isopropyl alcohol solution and gently rub the display surface. Avoid using excess
force or you may damage the plastic display surface.
Exterior Inspection Inspect the outside of the oscilloscope for damage, wear, and missing part. (See
Table 16.) Immediately repair defects that could cause personal injury or lead
to further damage to the oscilloscope.
Table 16: External inspection checklist
Item Inspect for Repair action
Front and rear case Cracks, scratches, deformations, damaged Repair or replace defective module
hardware
Front-panel knobs Missing, damaged, or loose knobs Repair or replace missing or defective knobs
Connectors Broken shells, cracked insulation, and Repair or replace defective modules. Clear
deformed contacts. Dirt in connectors or wash out dirt.
Carrying handle, and cabinet feet Correct operation Repair or replace defective module
Accessories Missing items or parts of items, bent pins, Repair or replace damaged or missing
broken or frayed cables, and damaged items, frayed cables, and defective modules
connectors
Interior Inspection To access the inside of the oscilloscope for inspection and cleaning, refer to the
Removal Procedures in this section.
Inspect the internal portions of the oscilloscope for damage and wear. (See
Table 17.) Repair any defects immediately.
If any circuit board is repaired or replaced, check the table to see if it is necessary
to adjust the oscilloscope. (See Table 17.)
CAUTION. To prevent damage from electrical arcing, make sure that circuit
boards and components are dry before applying power to the oscilloscope.
Cleaning Procedure, To clean the oscilloscope interior, perform the following steps:
Interior 1. Blow off dust with dry, low-pressure, deionized air (approximately 9 psi).
2. Remove any remaining dust with a lint-free cloth dampened in isopropyl
alcohol (75% solution) and then wipe with a lint-free cloth dampened with
warm deionized water. A cotton-tipped applicator is useful for cleaning in
narrow spaces and on circuit boards.
STOP. If, after performing steps 1 and 2, a module is clean on inspection, skip
steps 3, 4, and 5. Proceed with step 6.
3. If steps 1 and 2 do not remove all the dust or dirt, all modules in the
oscilloscope except the Display Module and Front Panel Module may be
spray washed using a solution of 75% isopropyl alcohol.
During cleaning of the Acquisition board (Main board), make sure that
no residue is left in the attenuators. Debris or residue can cause several
problems with signal fidelity that cannot be corrected by calibration.
When handling the board, avoid handling the attenuators since skin oils
may cause problems.
Extensive cleaning of the Display Module is difficult because water must
not be trapped between the display shield and the display. The polarizers
integrated into the display degrade with long-term exposure to water. The
display shield and display must be replaced as an assembly if significant
moisture or debris become trapped inside. Cotton tipped applicators and
Refer to the module locator drawings to find the modules that you want to remove
or install. (See Figure 5 on page 53.) (See Figure 6 on page 53.)
Refer to the Inspection and Cleaning procedure if you are disassembling the
instrument for cleaning. (See page 47, Inspection and Cleaning.)
Refer to the Replaceable Parts List for a list of all replaceable modules and their
part numbers.
Refer to the Exploded View Diagrams for each procedure, as indicated in the table.
Summary of Procedures Complete disassembly is best achieved by following the procedures in the order
given in the following table:
Figure 5: Locator for trim and cabinet removal (2-channel model shown)
Required Tools Use the following tools to remove and replace all modules in the oscilloscope:
Torque-limiting screwdriver, long shank, 12 in-lb (1.3 N·m) range with Torx®
T-15 tip; if you use a magnetic screwdriver with interchangeable bits, the T-15
bit must be a long bit, at least 5 cm (2 in) overall length
Torque-limiting screwdriver with Torx T-8 bit
5/8 inch deep socket with wide center hole (S·K Hand Tool Corp., S-K
#40820, or equivalent)
Torque wrench to 40 in-lb (4.5 N·m)
Screwdriver with 1/4 inch flat blade
Pliers (all-purpose and needle-nose)
Sharp knife (X-ACTO®knife or equivalent)
3M Electrical Tape 92 with 1-mil polyimide Kapton backing, temperature
rated 180 °C, UL510 Flame Retarded
Rear Feet You will need a flat-blade screwdriver to remove the rear feet.
Refer to the exploded view diagram for the back case and trim. (See page 94.)
Removal.
1. Place the oscilloscope face down on a soft surface such as an anti-static mat.
2. Use a flat-blade screwdriver to pry out the foot, or twist the foot as you are
removing it so that it disengages from the guides. Use care not to mar the
surface of the rear case.
Installation.
1. Place the oscilloscope face down on a soft surface such as an anti-static mat.
2. Align the slots of the rear foot with the guides in the rear case and press the
foot in.
Flip Feet You will need a pair of needle-nose pliers to remove the flip feet.
Refer to the exploded view diagram for the back case and trim. (See page 94.)
Removal.
1. Place the oscilloscope face down on a soft surface such as an anti-static mat.
2. Grip the flip foot with the pliers as close to the notches as possible and
squeeze gently on the foot.
3. Twist slightly to swing one hinge free of the slot.
4. Remove the flip foot from the case.
Installation.
1. Place the oscilloscope face down on a soft surface such as an anti-static mat.
2. Hold the flip foot with the smooth side facing down.
3. Gently squeeze the foot so that the hinge on one side fits into the slot, and
twist slightly to snap into the slot on the other side.
Front-Panel Knobs Refer to the exploded view diagram for either the 2-channel or the 4-channel
models. (See page 87.) (See page 90.)
NOTE. Wrap the plier jaws with tape (such as electrical tape) to avoid scratching
the knob.
Removal. Firmly grasp the knob (with pliers if necessary) and pull it away from
the front panel.
Installation. Align the keyed knob with the shaft and press the knob onto the shaft.
Power Button Refer to the exploded view diagram for either the 2-channel or the 4-channel
models. (See page 87.) (See page 90.)
NOTE. Wrap the plier jaws with tape (such as electrical tape) to avoid scratching
the button.
Removal. Firmly grasp the button with pliers and pull it straight out of the cabinet.
Installation. Press the button onto the power button shaft until it snaps into place.
Rear Case You will need a torque-limiting Torx T-15 screwdriver and pliers for this
procedure.
Refer to the exploded view diagram for the back case and trim. (See page 94.)
Removal.
1. Remove the power button. (See page 55, Power Button.)
2. Place the oscilloscope face down on a soft surface such as an anti-static mat.
3. Remove the two ESD protection covers from the rear case to expose two
screws.
4. Remove the five screws located on the rear case. Tilt the handle to gain access
to the top two screws.
5. Lift the rear case off of the oscilloscope.
Installation.
1. Place the oscilloscope face down on a soft surface (such as an anti-static mat).
CAUTION. Be careful not to pinch any wires or other parts between the front
and rear cases.
2. Place the rear case onto the assembled oscilloscope and verify that:
All of the edges align with the front case.
The Li-ION battery is vertical in the battery location.
The slots align near the USB connector and near the battery.
CAUTION. Avoid cross-threading the screws that attach the rear case to the front
case. An easy way to avoid this is to slip the screw into the hole and, using slight
pressure, slowly rotate the screw counterclockwise until you feel the screw slip
into the screw threads. Then tighten the screw clockwise. A properly started screw
will exhibit very little resistance going in.
3. Install the five screws in the rear case. Tilt the handle to access the top two
holes.
4. Install the two ESD protection covers.
5. Install the power button. (See page 55, Power Button.)
Front Feet You will need a torque-limiting Torx T-15 screwdriver and pliers for this
procedure.
Refer to the exploded view diagram for the 2-channel models or the 4-channel
models. (See page 87.) (See page 90.)
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
2. Slide the front feet out of the front case.
Installation. Slide the feet into the slots provided in the front case.
NOTE. If the front feet are not installed, but are available, they can be inserted
by carefully pinching them and pushing them into their slots. For example, you
may need to do this if the rear case has been removed, and a foot has been rubbed
off and unnoticed until the case is being assembled.
Power Supply Module Use a torque-limiting Torx T-15 screwdriver and pliers for this procedure.
Refer to the internal photos. (See Figure 8.), (See Figure 16.)
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
2. Disconnect the following wires:
The ground wire on the power supply module from the chassis ground lug.
The power supply cable on the Main board at J101. Press down on the
latch while pulling up on the cable.
3. Remove the five screws that connect the power supply module to the chassis
and lift the module from the internal assembly. The two screws for the AC
connector are longer than the others.
Installation.
1. Align and place the power supply module into the internal assembly.
2. Install the two longer screws with thread lock into the IEC connector
mounting holes.
3. Install the three shorter screws through the power supply and into the chassis.
4. Connect the following wire and cables:
The ground wire on the power supply module to the chassis ground lug.
You may need to use pliers to secure the wire in place.
The power supply cable to the Main board at J101. Position the cable to
keep it from contacting the boards and chassis.
NOTE. Wind up the power supply cable until it is tight; loops are okay. This
keeps the cable bundle together.
Internal Assembly You will need a torque-limiting Torx T-15 screwdriver and a pair of pliers for
this procedure.
Refer to the exploded view diagram for the back case and trim. (See page 94.)
Removal.
1. Remove the front-panel knobs. (See page 55, Front-Panel Knobs.)
2. Remove the power button and rear case. (See page 56, Rear Case.)
3. Remove the five screws attaching the internal assembly to the front case.
4. Lift the entire internal assembly (consisting of the chassis, all of the boards,
and the display screen) out of the front case.
NOTE. The switch keypad will most likely remain inside the front case. You do not
need to remove it with the internal assembly.
Earlier units of the TBS1000 used a separate display adapter module on the
main board. Current models no longer use this separate module. If you have
an earlier TBS1000 with the display adapter, it should look like the unit shown
in the figure below. (See page 59.) For maintenance on such models, refer to
the previous version of the TBS1000 service manual (077-0772-00). To find
manuals online, go to: www.tektronix.com/manuals.
Figure 7: Main board with the Display Adapter (refer to: Service Manual 077-0772-00)
Installation.
1. Install the switch keypad mat in the front case if it was removed.
2. Place the internal assembly in the front case.
3. Install the five screws to attach the internal assembly to the front case.
4. Assemble the oscilloscope by performing the installation procedure in reverse
order for each module that was removed.
Front-Panel Cable You will need a torque-limiting Torx T-15 screwdriver and pliers for this
procedure.
Refer to the product internal photo. (See page 62.)
Removal.
1. Remove the front-panel knobs. (See page 55, Front-Panel Knobs.)
2. Remove the power button and rear case. (See page 56, Rear Case.)
3. Remove the internal assembly. (See page 59, Internal Assembly.)
4. Remove the four screws attaching the front panel board to the chassis.
5. Open the clamp to release the front-panel cable.
6. Disconnect the front-panel cable at J202 on the Main board by pulling straight
up from the connector.
7. Disconnect the front-panel cable at J1 on the Front-Panel module.
Installation.
1. Connect the front-panel cable to the Front-Panel module at J1 through the
appropriate slot on the chassis.
2. Twist the cable to keep it from contacting the boards and chassis, and attach
it using the cable tie.
NOTE. Twist the front-panel cable until it is tight; loops are okay. This keeps the
cable bundle together.
3. Connect the front-panel cable at J202 on the Main board by pushing the cable
straight down into the connector.
4. Install the four screws to attach the front panel module to the chassis.
5. Assemble the oscilloscope by performing the installation procedure in reverse
order for each module that was removed.
Main Board Module You will need a torque-limiting Torx T-15 long shank screwdriver, a torque
(without the Display wrench, and a 5/8 inch deep socket for this procedure.
Adapter Module) Refer to the photo of the product instrument cable locations. (See page 62.)
CAUTION. The Main board module is particularly sensitive to ESD. Read the
Preventing ESD section before removing or installing the Main board. (See
page 47, Preventing ESD.)
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
Remove the internal assembly from the front case. (See page 59, Internal
Assembly.)
2. Disconnect the following wires from the Main board by pulling straight up
from the connector:
The power supply cable at J101. Press down on the latch while pulling
up on the cable
The display ribbon cable (J1501 for 2 Ch, J2002 for 4 Ch)
The backlight wire cable (J1502 for 2 Ch, J2001 for 4 Ch)
The front-panel cable at J202
Figure 8: Instrument cable locations (Main Board without the Display Adapter Module)
3. Use the screwdriver to remove the three screws that attach the Main board
module to the internal assembly.
4. Use the socket to remove the nuts and washers from the BNC connectors.
5. Pull the board out from the front slots of the internal assembly.
Installation.
1. Work from the bottom of the internal assembly and place the front of the Main
board module into the slots on the internal assembly near the BNC connectors.
2. Use the deep socket to attach the washers and nuts to each BNC connector so
that the Main board is securely attached to the chassis.
Support the BNC to prevent it from twisting the Main board, and torque the
nuts to 40 in-lbs (4.5 N@m) using the torque wrench.
3. Install the three screws attaching the Main board module to the internal
assembly.
4. Connect the following cables on the Main board:
The power supply cable at J101
The display ribbon cable (J1501 for 2 Ch, J2002 for 4 Ch)
The backlight wire cable (J1502 for 2 Ch, J2001 for 4 Ch)
The front-panel cable at J202
5. Assemble the oscilloscope by performing the installation procedure in reverse
order for each module that was removed.
Display Module You will need a torque-limiting Torx T-15 screwdriver, a torque-limiting Torx
T-8 screwdriver, and pliers for this procedure.
Refer to the exploded view diagram for the 2-channel or the 4-channel models.
(See page 87.) (See page 90.)
CAUTION. Do not separate the display shield from the display module. Removing
the shield will destroy the attaching gasket.
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
2. Remove the internal assembly from the front case. (See page 59, Internal
Assembly.)
3. Disconnect the display backlight wire cable from the Main board.(See
page 62.)
4. Disconnect the display ribbon cable from the Main board.
(See page 62.)
5. Remove the power supply module. (See page 58, Power Supply Module.)
6. Remove the four screws attaching the display module to the chassis. The
screws were exposed when the power supply module was removed.
7. Remove the display from the chassis. Handle this assembly carefully.
Installation.
1. Position the Display module on the chassis.
2. Use the Torx T-8 screwdriver and install the four screws to attach the display
module to the chassis. Torque the nuts to 3 in-lbs (0.33 N@m) using the
torque wrench (2.864 ±0.26 in-lbs).
3. Route the backlight and display cables through the appropriate openings in
the internal assembly. (See page 62.)
4. Connect the backlight wire cable to the Main board (J1502 for 2 Ch, J2001
for 4 Ch).
5. Connect the display ribbon cable to the Main board (J1501 for 2 Ch, J2002
for 4 Ch).
6. Assemble the oscilloscope by performing the installation procedure in reverse
order for each module that was removed.
Front-Panel Module You will need a torque-limiting Torx T-15 screwdriver and a flat-blade screwdriver
for this procedure.
Refer to the exploded view diagram for the 2-channel models or the 4-channel
models. (See page 87.) (See page 90.)
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
2. Remove the internal assembly from the front case. (See page 59, Internal
Assembly.)
3. Disconnect the front-panel cable from J202 on the Main board. Open the wire
holder through which the cable is routed. (See page 62.)
4. Remove the five screws attaching the Front-Panel module to the internal
assembly.
5. Pull the module away from the internal assembly.
6. Pull on the front-panel cable assembly to disconnect the front-panel cable
from J1 on the Front-Panel module.
Installation.
1. Connect the front-panel cable to J1 on the Front-Panel module by pushing the
cable straight down into the connector.
2. Position the Front-Panel module on the chassis; route the front-panel cable
through the appropriate opening in the chassis. (See page 62.)
3. Install the five screws to attach the Front-Panel module to the internal
assembly.
4. Assemble the oscilloscope by performing the installation procedure in reverse
order for each module that was removed.
Keypad You will need a torque-limiting Torx T-15 screwdriver for this procedure.
Refer to the exploded view diagram for the 2-channel models or the 4-channel
models. (See page 87.) (See Figure 15.)
Removal.
1. Remove the power button and rear case. (See page 56, Rear Case.)
2. Remove the internal assembly from the front case. (See page 59, Internal
Assembly.)
3. Lift the keypad switch out of the front case.
CAUTION. Keep the electrical contacts on the back of the keypad clean. Skin oils
and dust inhibit good electrical contact.
Installation.
1. Place the front case face down on a soft surface (such as an anti-static mat).
2. Align the switch keypad into the front case using the guide posts and the
holes in the keypad.
CAUTION. Keep the electrical contacts on the back of the switch keypad clean.
Skin oils and dust inhibit good electrical contact.
Troubleshooting
This section contains information and procedures to help you isolate a defective
module in the oscilloscope.
WARNING. Before performing this or any other procedure in this manual, read the
General Safety Summary and Service Safety Summary found at the beginning of
this manual. Also, to prevent possible injury or damage to electrical components,
read Preventing ESD. (See page 47, Preventing ESD.)
Adjustment After Repair If you replace the Main board or power supply, you must adjust the oscilloscope
after repair. Refer to the chapter Adjustment Procedures.
Required Tools and Use the following tools and equipment to troubleshoot the oscilloscope:
Equipment
Probe Comp Output When the oscilloscope is on and operating properly, the Probe Comp output
should generate a square wave, approximately 5 V in amplitude, at a 1 kHz
frequency. Use the oscilloscope and use a 10X TPP0101 or TPP0201 probe to
probe this output.
As shown in the following table, there are two cases of defects. Either the 1 kHz
signal is on and the power supply and Main board are both active and functionally
capable of doing acquisition, or one of those two modules is not performing
correctly. While many different possible frequencies exist, all involve detected
failures on the Main board due to Main board failure or power supply failure.
Table 19: Probe Comp output
Signal at Probe Comp Possible problem
1 kHz signal, no display Refer to Troubleshooting the Display. (See page 74,
Troubleshooting the Display.)
Non-1 kHz signal Refer to Troubleshooting the Main Board. (See page 78,
Troubleshooting the Main Board.)
No signal Refer to Troubleshooting the Power Supply. (See page 73,
Troubleshooting the Power Supply.)
Troubleshooting the Power To troubleshoot the power supply, follow these steps:
Supply 1. Remove the rear case. (See page 56, Rear Case.)
2. Use the test oscilloscope to measure the voltages from the power supply
module at J101 on the Main board module. The following table lists the
voltages you should expect to see.
3. If all of the voltages are present, the Main board is probably defective.
Replace it.
4. If all or some of the voltages are missing, turn off the oscilloscope and
disconnect the cable at connector J101 on the Main board module.
5. Turn on the oscilloscope and check the voltages at the loose end of the cable
disconnected from J101, checking for the same voltages as in step 2.
6. If all of the voltages are missing, check the line fuse on the power supply
module. If the fuse is defective, replace the power supply module.
7. If the fuse is okay, and all or some of the voltages are missing, the power
supply module is probably defective. Replace it.
Troubleshooting the Front To troubleshoot an improperly functioning front panel, follow these steps:
Panel 1. To execute the internal diagnostic tests, remove all input signals from the
oscilloscope, and enable the Service menu. (See page 40, Enable the Service
Menu.)
2. Push the UTILITY button and push the Service option button. The following
options appear:
4. Select Mfg. Tests to start the front-panel controls test. The following options
appear:
11. If all of the signals are present, the Front-Panel board is probably defective.
Replace it.
12. If some or all of the signals are missing, continue with step 13.
13. Turn off the oscilloscope and disconnect the front-panel cable from the Main
board at connector J202.
14. Turn on the oscilloscope and check connector J202 for the same signals as
in step .
15. If some or all of the signals are missing, the Main board is probably defective.
Replace it.
Troubleshooting the Main To troubleshoot the Main board (acquisition module), follow these steps:
Board 1. Remove the rear case. (See page 56, Rear Case.)
2. Use the test oscilloscope to measure the voltages from the power supply
module at J101 on the Main board module. The following table lists the
voltages you should expect to see.
3. If all of the voltages are present, the Main board is probably defective.
Replace it.
Running Diagnostics The oscilloscope runs an extensive self-diagnostic routine at every power-on.
Running the diagnostics from the Service menu will provide no additional
information and therefore is not needed. The menu selections are only used during
manufacturing of the oscilloscope.
Troubleshooting Input Follow these steps to troubleshoot the input connections only if the oscilloscope
Connections appears to function normally in every way, but an input signal is not getting into
the oscilloscope as expected.
NOTE. The ground side of the BNC has three connections (two mounting lugs
and one signal wire) while the center connection has one. Incomplete or poor
connection of the ground side may cause AC signal quality problems without
affecting DC measurement capability.
3. If no problem is found and the trouble persists, the Main board is probably
defective in some way that the internal diagnostics cannot detect. Replace it.
Troubleshooting the USB To troubleshoot the USB interface, if the acquisition is working, and the USB is
Interface not, replace the Main board.
Using the Error Log Failures that occur during the power-up diagnostics or normal oscilloscope
operation place an entry in the error log.
Accessing the error log. The error log list can be accessed anytime by pushing the
UTILITY button and selecting Error Log.
The following table lists the error codes and probable causes. (See Table 26.)
Table 26: List of error codes
Error code Description Probable cause
0 DI Diagnostics internal error Contact Tektronix
1 DI ADG522 diagnostics failed Main board or power supply failure
2 DI PROM diagnostics failed Main board or power supply failure
3 DI MEMORY diagnostics failed Main board or power supply failure
4 DI Ch 1 diagnostics failed Main board or power supply failure
5 DI Ch 2 diagnostics failed Main board or power supply failure
6 DI Line trigger diagnostics failed Main board or power supply failure
7 DI ADG421 diagnostics failed Main board or power supply failure
14 DI ADG421 #2 diagnostics failed Main board or power supply failure
15 DI ADG522 #2 diagnostics failed Main board or power supply failure
16 DI DRAM2 diagnostics failed Main board or power supply failure
17 DI USB diagnostics failed Main board or power supply failure
255 Software Contact Tektronix
Clearing the error log. To clear the error log after fixing a problem, follow these
steps:
1. Enable the Service menus. (See page 40, Enable the Service Menu.)
2. Push the UTILITY button and push the Service option button to display
the Service menu.
3. Push the Service Diag. option button to display the Diagnostics menu.
4. Push the Clear Error Log option button to clear the error log of past failures.
This also sets the Power Cycle count to zero.
Repackaging Instructions
Use these procedures to repackage the oscilloscope for shipment or storage.
Packaging Use a corrugated cardboard shipping carton having a test strength of at least 125 kg
(275 pounds), and with an inside dimension at least 15.25 cm (six inches) greater
than the oscilloscope dimensions. Make sure that the oscilloscope is adequately
padded with a cushioning material like foam, paper, or bubble wrap. The
oscilloscope should not move around inside the carton when the carton is sealed.
If the oscilloscope is being shipped to a Tektronix Service Center, enclose the
following information:
The owner address
Name and phone number of a contact person
Type and serial number of the oscilloscope
Reason for returning
A complete description of the service required
Seal the shipping carton with an industrial stapler or strapping tape.
Mark the address of the Tektronix Service Center and also your own return
address on the shipping carton in two prominent locations.
Storage The oscilloscope should be stored in a clean, dry environment. The following
environmental characteristics apply for both shipping and storage (oscilloscope
not operating):
Temperature range: -40 °C to +71 °C (-40 °F to 159.8 °F)
Altitude: To 3,000 m (approximately 10,000 ft)
The chapter on Specifications lists the environmental characteristics. (See page 1,
Specifications.)
The shaded area in the figure represents modules and circuits used only in
4-channel oscilloscopes.
Part Number Revision Tektronix part numbers contain two digits that show the revision level of the
Level part. For some parts in this manual, you will find the letters XX in place of the
revision level number.
When you order parts, Tektronix will provide you with the most current part for
your product type, serial number, and modification (if applicable). At the time of
your order, Tektronix will determine the part number revision level needed for
your product, based on the information you provide.
Module Servicing Modules can be serviced by selecting one of the following two options. Contact
your local Tektronix service center or representative for repair assistance.
Module exchange. In some cases you may exchange your module for a
remanufactured module.
These modules cost significantly less than new modules and meet the same factory
specifications. For more information about the module exchange program, call
1-800-833-9200 and select option 2.
New modules. You may purchase replacement modules in the same way as other
replacement parts.
Table 30: Replaceable parts list; power supply module, instrument cables, and wires
Fig. & Tektronix Serial Serial
index part no. no.
number number effective discont’d Qty Name & description
16- POWER SUPPLY, INSTRUMENT CABLES, WIRES
-1 174-6101-00 1 CA ASSY, FPC/FFC; LCD DISPLAY DATA CABLE
-2 211-1272-00 10 SCREW, MACHINE; 6-32 X 0.250, PNH, STL, ZNPL, T- 15 TORX DR
Table 30: Replaceable parts list; power supply module, instrument cables, and wires (cont.)
Fig. & Tektronix Serial Serial
index part no. no.
number number effective discont’d Qty Name & description
-5 119-7609-02 1 POWER SUPPLY: CUSTOM AC-DC, 85-275 VAC 45-440HZ IN, +6 V 1.0 A, +3.3 V 1.8 A,
-4 V 0.8 A, 35 V 0.015 A OUT, LINE TRIGGER SIGNAL, SAFETY CONTROLLED
-6 211-1275-00 2 SCREW, MACHINE; W/HEAVY PATCH THREADLOCKING MATERIAL; 6-32 X 0.312
L, PNH, STL, ZNPL, T15