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Conversation of Check Out

The clerk checked out the guest by confirming their name and room number, providing the bill total for verification, and accepting cash payment. The clerk then arranged for the guest's luggage to be transported to their room by a porter and offered transportation to the airport. The guest accepted and also made a reservation to return and stay in a suite for 4 nights the following month. The clerk thanked the guest for their patronage.

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muhammadrizqy695
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7K views

Conversation of Check Out

The clerk checked out the guest by confirming their name and room number, providing the bill total for verification, and accepting cash payment. The clerk then arranged for the guest's luggage to be transported to their room by a porter and offered transportation to the airport. The guest accepted and also made a reservation to return and stay in a suite for 4 nights the following month. The clerk thanked the guest for their patronage.

Uploaded by

muhammadrizqy695
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Conversation :

Check out procedure

Clerk : Good Morning sir/madam….., How may I help you ?


Guest : Good morning. I’d like to check out, please...................
Clerk : May I have your name and your room number please ?
Guest : Yes, my name is …………… room number ………..
Clerk : Mr/mrs………., I’ll check it first .................
Here your bill mr/mrs……… your total account is ………………
You may check it first
Guest : Ok……….Yes, thats right
Clerk : How will you settle your bill mr/mrs……….?
Guest : I’ll pay cash
Here you are ....
Clerk : Thank you mr/mrs …….. Just a moment please..
(count it and make cash receipt)
This is your change and cash receipt
Guest : Thank you
Clerk : Mr/mrs ……… do you need porter to take your luggages ??
Guest : Yes, of course
Clerk : Well, I will send porter to your room…
Porter please……
Please take mr/mrs…………… luggage to her/his/their room
Guest : Thank you for your help
Clerk : Would you like to be transported to the airport ?
Guest : Yes, of course
Clerk : Mr/mrs………… would you like to stay again at our hotel when you visit our
city?
Guest : Oh, yes. I have a plan to come again next month.
Clerk : What kind of room would you like? And when will you arrive and for how
long, mr/s………
Guest : Just give me, your suite and I will come on 3rd June and stay for 4 nights
Clerk : Thank you for your reservation Mr/s…… We looking forward to seeing you.
Thank your for staying with us… and have a nice trip Mr/s….
Guest : Thank you…
Clerk : You are welcome

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