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Case Study

Sipho was dismissed from his job for accepting a bribe from a relative to overlook fraudulent activities. While Sipho needed money for his family, accepting the bribe violated the company's ethics policies. Terminal values are long-term goals, while instrumental values are modes of behavior used to achieve goals. In Sipho's case, his instrumental values of honesty and integrity conflicted with the unethical request, preventing him from achieving his terminal values. As an HR professional, one can prevent such conflicts through clear communication of ethics policies, compliance monitoring, training, and fostering a sense of loyalty to the organization's values.

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Sherif Muhammad
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79 views2 pages

Case Study

Sipho was dismissed from his job for accepting a bribe from a relative to overlook fraudulent activities. While Sipho needed money for his family, accepting the bribe violated the company's ethics policies. Terminal values are long-term goals, while instrumental values are modes of behavior used to achieve goals. In Sipho's case, his instrumental values of honesty and integrity conflicted with the unethical request, preventing him from achieving his terminal values. As an HR professional, one can prevent such conflicts through clear communication of ethics policies, compliance monitoring, training, and fostering a sense of loyalty to the organization's values.

Uploaded by

Sherif Muhammad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Aya 19.

5
Case Study

1- Was it fair of the mine management to dismiss Sipho from service?

- Yes, it was fair, As per the studying of the values & Ethics
It’s too important to hire employees they can uphold their morals more that those
have knowledge or qualifications.

“You don’t hire for skills; you hire for attitude. You can always teach skills.”

“Simon Sinek”
- The employees in the same organization can affect each other if I couldn’t discover
the toxic one and dismissed from the organization, he may ruin the whole
environment. 4.5

- Workplace Deviance:

The deviance in the work can affect the employee’s ethical values and these are the
management roles to prevent that kind of violations.

- Machiavellianism:

He follows the Machiavellianism theory he considered his family’s needs to money


as a purpose to pay bribe, though his values and his community’s background upheld
high principles like honesty, hardwork and respect which are supposed to be against
that fraud act.

2- What should Sipho have done differently?

- He should refuse his relative offer.


- He should follow the Organization’s code of conduct.
- Inform the top management about what was his relative want him to do to protect the
organization from the unethical behavior like that. 5

3- Explain the difference between the terminal and instrumental values


appear in this case study?
Let’s define the Terminal & instrument values first:

- As per Rokeach Value Survey there are two kinds of values:

- Terminal values are the goals that a person would like to achieve during his or her
lifetime, while instrumental values are modes of behavior in achieving the terminal
values. The key difference between terminal and instrumental values is that terminal
values are the highest values in a person’s value system, whereas instrumental values
are the ones that are often used and this is in the study case, the instrumental values
that Sipho used are honesty, respect & hard work that must aim him to the terminal
values like Self-Respect esteem, Inner harmony, Comfortable life& success but in
that case study these values hadn’t been achieved because of Sipho’s relative who
has unethical and fraudulent behavior affected him and that create conflict between
his personal value and the unethical values in the organization by his relative.
5

4- As HR professional, how could you prevent having a conflict between


the personal values and ethical values at your organization?

The best approach to prevent having a conflict between the personal and ethical
values at your organization, to have a defined core-set of values; organization ethical
standards which is Code of Ethics, strong compliance function, and ethical leadership.
when conflicts occurred, a defined process helps to resolve it in an effective manner.

The following ideas about the best practices to prevent that conflict:

- Awareness: Make an orientation session to let the newcomer to be aware of


company’s culture and norms by facilitate sharing the code of conduct and take his
sign-off on the application form to prove that it was clearly explained to him.

- Control& Compliance: The main role of the management is correcting and


prevent any violation to happen.

- Supervision: To oversee the employees if they comply with the code of conduct or
not.

- Explain the importance of values Represent interpretations of “right” and “wrong”.


5

- Training& Coaching: Give training to the employees to be aware of the


company polices.

- Sense of Recognition: The intrinsic rewards too important to give the employees
moral support.

- Loyalty Program: To involve the employees in the company’s activities,


mission and vision that will increase the sense of loyalty.

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