Tardy 1985
Tardy 1985
2, 1985
Charles H . Tardy ~
University of Southern Mississippi
187
CONCEPTUAL ISSUES
SOCIAL SUPPORT
EVALUATION
CONTENT
zNN
EMOTIONAL INSTRUMENTAL INFORMATIONAL APPRAISAL
describe social support (e.g., Barrera et al., 1981; Hammer, 1981). That these
two components are distinct parts rather than competing conceptualizations
of social support is indicated by the fact that several studies examine them
both (e.g., Monroe, 1983; Sarason et al., 1983).
4. Content. From situation to situation the content of support varies
greatly. Loaning someone money involves different commitments and
processes than does patting someone on the back, though both acts may be
supportive. Perhaps the most useful typology of support content eminates
from the discussion by House (1981). He distinguishes among four types:
emotional, instrumental, informational, and appraisal. The first type refers
to the provision of trust, empathy, and love. Emotional support involves
caring. Helping behaviors such as loaning money or giving one's time and
skill are examples of instrumental support. Informational support refers to
advice while appraisal support refers to evaluative feedback, e.g., "you're
doing a good job!" Although this category system accounts for most types
of support content, it may not be exhaustive. Alternatives are suggested by
190 Tardy
Fiore, Becker, and Coppel (1983), Gottlieb (1978), and Walker, MacBride,
and Vachon (1977). 2
5. Network. The social dimension of social support constitutes the
fourth issue. 3 The term "network" was selected because the more common
term "source" entails a specific direction of the support. The categories list-
ed in Fig. 1 are intended only to illustrate the possible members of the net-
work. Some studies are concerned with the mere existence of the network
while others consider the characteristics of the people in the support network/
Studies must consider the people providing a n d / o r receiving support.
Though not exhaustive, these five issues encompass the primary ele-
ments of social support. All research on this topic makes assumptions about
the direction, disposition, evaluation/description, content, and network of
support. Additionally, these issues are interdependent. Operational defini-
tions of social support make assumptions about each one. For example, one
author may be interested in a measure which describes the social support
received by a person from his/her family while another may want to describe
the social support available to the person from his/her family. Too frequently,
however, the author's position on these issues must be inferred from rather
limited information. These issues should be discussed explicitly so that con-
ceptualizations are clear. Appropriate selections among alternative measure-
ment strategies necessitate decisions on these conceptual issues.
MEASUREMENT DEVICES
2The content categories can be examined individually and in combination. For example, a study
might observe the range and variety of support content associated with particular support net-
work members.
aThis paper examines support networks. Several authors (Hammer, 1981; Hirsch, 1981; Wellman,
1981) argue that the entire social network should be examined rather than only the network
segment which provides support. These advocates say social network analysis allows the ex-
amination of the larger interpersonal context in which support is embedded and avoids the
positive bias inherent in the examination of only contacts which are supportive. However, the
topic of social networks exceeds the scope of this paper. See Mitchell and Trickett (1980) for
a review of the conceptual issues and operational definitions associated with this approach
to the study of social support.
4Additionally, some authors consider the neighborhood and other environmental features as
sources of support (e.g., Lin, Dean, & Ensel, 1981).
Social Support Measuremen! 191
were used. Instruments which clearly measure some aspect of social sup-
port were chosen over those that did not distinguish among the many aspects
discussed above. Instruments which measure supportive aspects of social re-
lations were chosen over those that focused on other aspects such as social
participation, integration, or contact. Instruments demonstrating reliability
and validity were chosen over those for which no data were available.
These criteria precluded the inclusion of ad hoc measures of social sup-
port, such as marital status, and conglomerate measures, which include items
about job satisfaction, participation in religious activities, etc. (House, 1981).
Though necessary and advantageous in some circumstances, use of such meas-
ures typically poses several significant problems. Such measures inherently
assess something other than or in addition to social support. This inclusion
problem may mask or attentuate the relationship between social support and
other variables, thus leading to the rejection of true hypotheses (Gore, 1981).
On the other hand, that which is included may have an effect independent
of social support, resulting in the acceptance of false hypotheses. Clearly,
absence of precise measurement practices impedes development of theory
about social support and hinders the application of research findings by psy-
chologists and community health practitioners: The purpose of this paper
is to encourage the development and use of precise, reliable, and valid meas-
ures of social support.
Sin this and m a n y other studies discussed subsequently, tentative evidence of validity for the
instrument is adduced from the correlation of the social support measure with some other vari-
able. Kerlinger (1973) describes the use of this type of data in assessing construct validity. That
a relationship should be expected between social support and psychological disorder is strong-
ly supported by the literature on this subject (Beels, 1981; Leavy, 1983).
Social Support Measurement 193
and .92 with pregnant adolescents. A test-retest correlation of .88 was ob-
tained over at least 2 days. The ISSB correlated significantly with a measure
of negative life events in two studies but not in a third (Barrera, 1981; San-
dler & Barrera, 1984). Stokes and Wilson (1984) report that social network
characteristics of men but not women predicted ISSB scores.
Two studies factor analyzed the ISSB, both reporting similar but not
identical factor solutions (Barrera & Ainlay, 1983; Stokes & Wilson, 1984).
Reliability coefficients of .85, .71, .83, and .77 were obtained for the emo-
tional support, tangible assistance, cognitive information, and directive
guidance dimensions, respectively, in one study (Stokes & Wilson, 1984). Ad-
ditionally, a measure composed of emotional support items significantly
differentiated men from women, providing tentative evidence of the validity
of content measures derived from the ISSB. The other factor analytic study
did not report internal reliability coefficients or form scales from the four
factors.
The primary purpose of the instrument is to describe the enactment of sup-
portive behaviors. The goal is achieved by identifying such acts which oc-
cured in the past month. This strategy allows the identification of recent events
though neglecting prior ones. If desired, the time frame could be altered.
This instrument specifies no source for the support. However, one could
alter the instructional set to specify support from a specific source. In pretest-
ing the instrument, Barrera observed that the instrument with a family in-
structional set correlated significantly with the Moos family environment
questionnaire (Barrera et al., 1981). Additionally, the instructional set might
be altered to assess the provision instead of the receipt of support. Natural-
ly, the previously reported reliability and validity evidence would not apply
to the instrument if such changes were made. Nonetheless, a researcher would
be better off altering this instrument than designing a completely new one
for this purpose.
Claude Fischer and his colleagues (Jones & Fischer, 1978; Philips &
Fischer, 1981) developed a measure of individuals' exchange and support net-
work to be used in the Northern California Community Survey (Fischer,
1982). The original purpose of the instrument was to describe the individu-
al's network of significant relationships. Jones and Fischer (1978) argue that
the best way to do this is by asking individuals to name the people who pro-
vide specific supports, e.g., "Whose opinion do you consider in making im-
portant decisions?" Ten questions were developed, eight of which relate to
three types of social support content: counseling, companionship, and prac-
tical help. These might be translated into appraisal, emotional, and instrumen-
196 Tardy
tal support. Some of the questions refer to support availability while others
refer to enacted support. For each of the questions, interviewees supply the
names or initials of people providing support. Two series of questions are
then asked which elicit descriptions of the network members. These data pro-
vide the opportunity to assess not only the availability of support but also
the characteristics of supporters, e.g., number of kin, number of social com-
panions. Additionally, Fischer (1982) describes a measure of support ade-
quacy. A minimum number of supporters for each of the three content
categories are established for inadequate, minimum, and adequate support.
Unfortunately, the author does not report reliability estimates in his discus-
sion of these scales. Other studies using the name-elicitation strategy present
acceptable estimates of reliability. Fischer (1982) notes that the aggregate
measures, e.g., total network size, number of kin, are more stable than
the occurrence of individual names, i.e., the inclusion of a particular friend's
name on the list. Several network measures were observed to correlate with
a "happiness" index (Jones & Fischer, 1978) while the three content meas-
ures described above detected differences among demographic groups (Fisch-
er, 1982).
The authors provide no estimate of the time required for completion
of the social support interview. A considerable period probably would be
required. However, questions need not be asked about all the content areas
of support. The questions about the characteristics of the individuals provid-
ing support might also be reduced to only those of relevance to the project
being undertaken. However, these two actions would reduce the reliability
of the total measure and reduce the flexibility of scoring the instrument.
Perhaps the strength of this instrument lies in the specificity and breadth
of questions eliciting the names of individuals providing support. This charac-
teristic of the instrument enables researchers to use it for a wide range of
problems.
correlation of .90 over a period of 4 weeks with a sample of 107 college stu-
dents. The satisfaction score was slightly less reliable with a correlations of
.83. Both measures correlated significantly and negatively with depression
scores in another study of students. A third study, also with college students,
observed a positive relationship between support availability and the occur-
rence of positive life events, the perceived effect of those events, the extent
to which the events were expected, and the degree to which the subjects felt
they had control over the occurrence of those events. The satisfaction meas-
ure was associated negatively with negative life events and control over those
events. An additional experimental study found subjects classified as exter-
nals on a locus of control scale persisted longer and evidenced less cognitive
interference during a stressful task when the subjects had more as opposed
to less than the average number of supporters. This accumulation of evi-
dence suggests that this is a viable measure of social support.
In addition to the authors' suggested procedure for scoring the instru-
ment, one could calculate the number of supporters for each role, e.g., friend,
family, or the number of roles for each category of need. Sarason et al. (1983)
suggest that such measures are highly intercorrelated. Nonetheless, the data
gathered under this format are amenable to multiple scoring procedures.
Studies which focus on the source of support could use this measure.
Before using this questionnaire, the content of the items should be care-
fully examined. Most of the questions deal with emotional support, e.g., "Who
accepts you totally, including both your worst and best points?" Although
items representing other types of support are included, these items are in the
minority and are often ambiguous. For example, the following item, "Whom
do you feel would help if a good friend of yours had been in a car accident
and was hospitalized in serious condition?" could assess emotional support,
e.g., X would comfort me, or instrumental support, e.g., X would watch my
children while I went to the hospital. Thus this instrument might best be used
only to assess emotional support.
Subjects are then asked to check one: (a) I'm like Debbie; (b) I'm half-
way between Debbie and Leslie; (c) I'm like Leslie; (d) I'm halfway between
Leslie and Robin; or (e) I'm like Robin.
Turner (1981) reports four studies utilizing nine such vignettes to meas-
ure social support. With samples of normal parents, maladaptive parents,
mentally ill adults, and hearing-impaired adults, internal reliability of the
scale ranged from .79 to .83 using the coefficient alpha. In factor analyses
with three other sets of variables, the social support items loaded together.
And perhaps most important, the social support measure consistently relat-
ed to measures of psychological well-being.
The scale does not distinguish among sources of social support. Con-
sequently the use of the vignettes is limited to studies in which the network
of supporters is of no concern. Neither does the instrument distinguish among
the types of support content. Without a closer examination of the instru-
ment than is possible by reading Turner's (1981) report, the specific types
of support being measured cannot be identified. However, vignettes could
be composed which embody these other characteristics of social support. The
reliability and validity data from Turner's study indicate the potential utility
of this strategy.
DISCUSSION
b e t w e e n t h e m . A l l seven i n s t r u m e n t s p r o v i d e d e s c r i p t i o n s o f social s u p p o r t .
T h r e e a d d i t i o n a l l y include m e a s u r e s o f e v a l u a t i o n . N o n e are strictly evalua-
tive. These o p t i o n s p r o v i d e flexibility a n d increased p r e c i s i o n in the selec-
tion o f an a p p r o p r i a t e i n s t r u m e n t .
M o s t o f the i n s t r u m e n t s evidence awareness a n d c o n c e r n for the multi-
ple c o n t e n t types o f social s u p p o r t , the f o u r t h characteristic. F o u r o f the
measures include a b r o a d range o f items or questions in o r d e r to be represen-
tative o f all types o f social s u p p o r t . O n l y two measures reflect p a r t i c u l a r con-
tent categories, P r o c i d a n o and Heller's (1983) Perceived Social S u p p o r t f r o m
F r i e n d s a n d F a m i l y Scale assesses e m o t i o n a l s u p p o r t while Fischer's (1982)
Social S u p p o r t N e t w o r k Interview contains item to m e a s u r e counseling, corn-
200 Tardy
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