List

1. Status Codes.............................................................................................................................................................. 1
2. Error codes and Trouble shooting........................................................................................................................... 3

1. Status Codes
There is a status code at the bottom of the screen showing the inverter’s current status. You can also find a
face icon on the left of the status code.

If the status code is coming along with a smiling face icon, that means the inverter is in normal operating
status.
e.g. the status code on the 2 images below is 0x40 and 0x14 respectively.

If with a neutral face icon, the inverter is in warning status. The code after the neutral face is warning code.
If a sad face icon is showing, the inverter is in fault status. The code represents error code.
Please refer to the troubleshooting chapter of user manual for the meaning and countermeasures of
warning code and error code.

Below is the explanation of normal status code(status code coming with a smiling face icon),

Status Code Inverter Status Explanation

0x00
Standby Inverter in standby status

0x02
FW Updating Inverter is updating FW

PV grid-tied status, solar power is first used to supply load,

0x04 If solar power>load power, excess solar power is fed into
PV On-grid grid;
If solar power<load power, insufficient part is drawn from
grid.

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0x08 Solar power is used to charge battery only. The max solar
PV Charge power will be limited to max battery charging power.
This status often appears when the EPS switch is turned off.
Inverter in hybrid mode(PV&AC Take Load Jointly enabled),
0x0C
and solar power>load power.
PV Charge On-grid
Solar power is first used to supply load, with the excess part
charging battery.
0x10 Inverter in hybrid mode(PV&AC Take Load Jointly enabled),
Battery On-grid Battery discharges to supply load, the insufficient part is
drawn from grid.
0x11 Inverter in off-grid mode(PV&AC Take Load Jointly disabled),
Bypass and load is supplied by grid power only.

Inverter in hybrid mode(PV&AC Take Load Jointly enabled),

1. Solar power< load power, solar and battery are supplying
0x14
load together. Or,
PV&Battery On-grid
2. Inverter in AC First time period. Or,
3. Inverter in AC Charge time period while AC Charge
requirement not met.
Inverter in off-grid mode(PV&AC Take Load Jointly disabled),
0x19
Load is supplied by grid power only, while solar power is
PV Charge + Bypass
used to charge battery only and limited to max battery
charging power.
0x20 Grid power is supplying load and charging battery
AC Charge simultaneously.

0x28 Battery is being charged by solar and grid power

PV&AC Charge simultaneously, load is supplied by grid power.

0x40 Grid power is cut, battery is discharging to supply load.

Battery Off-grid

0x80 Grid power is cut, inverter is supplying load with available

PV Off-grid solar power.

0xC0 Grid power is cut, inverter is supplying load with solar and
PV&Battery Off-grid battery power together.

0x88 Grid power is cut, solar power is supplying load and charging
PV Charge Off-grid battery simultaneously.

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 2. Error codes and Trouble shooting
FaultCode Fault decription Trouble shooting
1. Please try to restart the inverter to remove the error ;
Fault 00
Internal communication 2. Please check if the firmware update had been done
fault1 completely ;
3. If the steps above do not work,please contact Luxpowertek
Fault 01 Rsvd Undefined
1. Please check the voltage sample after the Anti-reversed
Fault 02 MOS ，and the battery voltage sample;
BatOnMosFail 2. Please compare the voltage reading above, the difference
should be less than 2V;
3. If the steps above do not work,please contact Luxpowertek
Fault 03
1.Please try to restart the inverter to remove the error ;
CT Fail
2.If the step above do not work,please contact Luxpowertek

Fault 04 Rsvd Undefined

Fault 05 Rsvd Undefined
Fault 06 Rsvd Undefined
Fault 07 Rsvd Undefined
1. Please check if it is the parallel system ,if no ,please set "NO
Parallel"
Fault 08
2. Please check if the parallel cable looks OK ，and it should be
CAN communication error in
the Cat-5 straight-wired cable ;
Parallel System
3. Please check if the configuration of DIP switches on
inverters are OK ,please refer to the parallel connection
guidance.
Fault 09
master lost in parallel system This code is not for Eco-Hybrid

Fault 10
Multi master in parallel
This code is not for Eco-Hybrid
system

1. Please make sure the L, N consistency of the AC input ,do

Fault 11
AC inconsistent in parallel not reverse LN connection;
system 2. Please check breaker status of per phase and make sure
they are on or off at the same time
1. Please power off the inverter
Fault 12
2. Please check if there is short circuit issue of the load side
Off grid output short circuit
3. Please check if LN connection of one of inverters has been
reversed.

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 1. Please check if the parallel inverers has been set as "No
Parallel",Please set them as "Single-phase Parallel" ;
2. Please check if the parallel cable looks OK ，and it should be
Fault 13 the Cat-5 straight-wired cable ;
UPS reserve current 3. Please check if the configuration of DIP switches on
inverters are OK ,please refer to the parallel connection
guidance.
4. Please check if you have paralleled the AC input and AC
output
Fault 14 Rsvd Undefined
1. Please check if it is a three-phase parallel system，if no，
Fault 15 please set“Single-phase parallel " or”No Parallel"accordingly
Phase Error in three phase
2. If it is a three-phase parallel system ,please check if it is the
parallel system
issue of the lack of phases
3. Please check LN connection and breaker status
1. Please restart the inverter to make it work in
Fault 16 “ON-grid”mode,and see if the error has been removed ;
Relay fault 2.Please check if there is big difference of the voltage reading of
both AC input and output ;
3.If the steps above do not work,please contact Luxpowertek
1. Please try to restart the inverter to remove the error ;
2. Please check if the ribbon cable between the MPPT board
Fault 17
Internal communication and control board is firmly connected;
fault2 3. Please check if the firmwares for both comm and MPPT are
well done ;
4. If the steps above do not work,please contact Luxpowertek
1. Please try to restart the inverter to remove the error ;
Fault 18
Internal communication 2. Please check if the firmwares for both Comm and DSP are
fault3 well done ;
3. If the steps above do not work,please contact Luxpowertek
Fault 19 1.Please check if the PV input voltage is too high to work（refer to
Bus voltage high the name plate）
2.Please contact Luxpowertek to fix.
Fault 20
1. Please check if the AC input is installed to AC output port
EPS connection fault
2. If the step above do not work,please contact Luxpowertek

Fault 21 Please turn off the PV input and

PV voltage high check if the PV input voltage is too high to work（refer to the
name plate）,and try to reduce the panels.
Fault 22 Rsvd Undefined
Fault 23 Rsvd Undefined
Fault 24 1.Please turn off the PV input and
PVshort Check the voltage of the PV strings and the PV resistance of
inverter side with multimeter
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 2. If the step above do not work,please contact Luxpowertek

Fault 25 1. Please check if inverter is in work mode,it could be the

Temperature over range problem of high temperature
2. If the inverter is in standby mode
Fault 26 Rsvd Undefined
Fault 27 Rsvd Undefined
Fault 28 Rsvd Undefined
Fault 29 Rsvd Undefined
Fault 30 Rsvd Undefined
1. Please try to restart the inverter to remove the error ;
Fault 31
Internal communication 2. Please check if the firmwares for both Comm and MPPT are
fault4 well done ;
3. If the steps above do not work,please contact Luxpowertek

Warning Code Warning decription Trouble shooting

1. Please check the PINs layout of the Comm cable(both
inverter and battery side) ;
Warning 00 2. Please check if the Comm cable is at the correct comm port
Communication failure
(CAN or RS485)
with battery
3. Please check the DIP configuration of the battery side
4. Please check the battery protocol(0.Standard 2.Pylon),refer
to the compatible list
Warning 01 Rsvd Undefined

Warning 02 Rsvd Undefined

Warning 03
Communication failure
This code is not for Eco-Hybrid
with meter

1. Please check the PINs layout of the Comm cable(both

inverter and battery side) ;
Warning 04 Battery failure (Both
2. Please check the battery protocol(0.Standard 2.Pylon),refer
charge and discharge are
to the compatible list
not allowed by the BMS)
3. Please check if there is alarm on the battery
4. Please contact the battery supplier
Warning 05 Rsvd Undefined
Warning 06 Rsvd Undefined
Warning 07 Rsvd Undefined
Warning 08
Software mismatch Please contact Luxpowertek

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 1. Please check if there is fan stuck issue.
Fans control logic:When the charge or discharge power is higher
than 300 Watts,the left and the middle fan will work , and when
Warning 09
the PV power is higher than 300 Watts or import power from the
Fan Stuck
grid higher than 5000VA, the right fan will work
2. Please restart the inverter and check if the warning is still
there
3. Please contact Luxpowertek
Warning 10 Rsvd Undefined

Warning 11 Rsvd Undefined

Warning 12 1. Please restart the inverter and check if the warning is still
Bat On Mos there
2. Please contact Luxpowertek

1. Please check if there is fan stuck issue

Warning 13
Overtemprature (NTC 2. Please check if the wind chanels or vents are blocked
reading is too high ) 3. Please do regular cleaning for the dust filters
4. Please contact Luxpowertek
Warning 14 Rsvd Undefined

Warning 15 Rsvd Undefined

Warning 16 Rsvd Undefined

Warning 17 Rsvd Undefined

Warning 18
AC Frequency out of Power off the inverter and turn on the AC first to let the inverter
range self-adjust to the grid frequency

Warning 19 Rsvd Undefined

Warning 20 Rsvd Undefined

Warning 21 Rsvd Undefined

Warning 22 Rsvd Undefined
Warning 23 Rsvd Undefined

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Warning 24 Rsvd Undefined
1. Please check the operation range of the battery and make
Warning 25
sure is within the range:40-59Vdc, if not ,please power off the
Battery voltage high
battery and disconnect it from the system.
2. Please contact Luxpowertek
Warning 26
1. Please check the setting of warning low voltage and SOC
Battery voltage low
2. Please check if the battery output is really low

1. Please check if the battery is connected

Warning 27
2. Please check if the breaker state of the battery side
Battery open
3. Please check if the battery has run out and protected itself
4. Please contact Luxpowertek
1. Please check if the EPS load is too high to work
Warning 28
2. Please check if the PV and battery is not powerful enough to
EPS Over load
take the loads.
3. Please contact Luxpowertek
Warning 29 1. Please check if there is a device of surge power working and
EPS voltage high the recovery time will be 20minutes to remove this warning
2. Please contact Luxpowertek
Warning 30 rsvd Undefined
Warning 31
EPS DCV high
Please contact Luxpowertek

Sometimes a code coming with both the warning and fault face , then you can refer to the fault code .

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