Aura Detailed Instruction Manual
Aura Detailed Instruction Manual
Model Numbers:
MS11M-09HRFN1-MW0W MS11M-12HRFN1-MV0W MS11M-18HRFN1-MU0W
MS11M-24HRDN1-MT0W MS11M-09HRFN1-MX4W MS11M-12HRFN1-MW0W
MS11M-09HRFN1-BX5W MS11M-12HRFN1-BW0W
Table of Contents
1. Precaution
2. Part Names And Functions
3. Dimension
4. Refrigerant Cycle Diagram
5. Wiring Diagram
6. Installation Details
7. Operation Characteristics
8. Electronic Function
9. Troubleshooting
10. Disassembly Instructions
WARNING
Installation MUST conform with local building codes or, in the absence of local codes, with the
National Electrical Code NFPA70/ANSI C1-1993 or current edition and Canadian Electrical
Code Part1 CSA C.22.1.
The information contained in the manual is intended for use by a qualified service technician
familiar with safety procedures and equipped with the proper tools and test instruments
Installation or repairs made by unqualified persons can result in hazards to you and others.
Failure to carefully read and follow all instructions in this manual can result in equipment
malfunction, property damage, personal injury and/or death.
This service is only for service engineer to use.
CONTENTS
1. Precaution .................................................................................................................................................... 1
1.1 Safety Precaution .......................................................................................................................... 1
1.2 Warning ......................................................................................................................................... 1
2. Part Names And Functions ......................................................................................................................... 4
2.1 Model Names of Indoor/Outdoor units .......................................................................................... 4
2.2 Part names of Indoor/Outdoor units .............................................................................................. 4
2.3 Functions of Indoor/Outdoor units ................................................................................................. 5
3. Dimension .................................................................................................................................................... 8
3.1 Indoor Unit ..................................................................................................................................... 8
3.2 Outdoor Unit ................................................................................................................................ 10
4. Refrigerant Cycle Diagram........................................................................................................................ 12
5. Wiring Diagram .......................................................................................................................................... 13
5.1 Indoor Unit ................................................................................................................................... 13
5.2 Outdoor Unit ................................................................................................................................ 15
6 Installation Details ...................................................................................................................................... 24
6.1 Wrench torque sheet for installation ............................................................................................ 24
6.2 Connecting the cables ................................................................................................................. 24
6.3 Pipe length and the elevation ...................................................................................................... 24
6.4 Installation for the first time ......................................................................................................... 25
6.5 Adding the refrigerant after running the system for many years ................................................. 26
6.6 Re-installation while the indoor unit need to be repaired ............................................................ 26
6.7 Re-installation while the outdoor unit need to be repaired.......................................................... 27
7. Operation Characteristics ......................................................................................................................... 29
8. Electronic Function ................................................................................................................................... 30
8.1 Abbreviation ................................................................................................................................. 30
8.2 Display function ........................................................................................................................... 30
8.3 Main Protection............................................................................................................................ 31
8.4 Operation Modes and Functions ................................................................................................. 33
9. Troubleshooting ......................................................................................................................................... 43
9.1 Indoor Unit Error Display ............................................................................................................. 44
9.2 Outdoor unit error display ............................................................................................................ 45
9.3 Diagnosis and Solution ................................................................................................................ 50
10 Disassembly Instructions ........................................................................................................................ 74
10.1 Indoor unit .................................................................................................................................. 74
10.2 Outdoor unit ............................................................................................................................... 78
Sharp edges could cause injury, be especially
careful of the case edges and the fins on the
1. Precaution
condenser and evaporator.
For installation, always contact the
1.1 Safety Precaution
dealer or an authorized service center.
To prevent injury to the user or other Do not install the product on a
people and property damage, the following defective installation stand.
instructions must be followed. Be sure the installation area does not
Incorrect operation due to ignoring deteriorate with age.
instruction will cause harm or damage. If the base collapses, the air conditioner could
Before service the unit, be sure to fall with it, causing property damage, product
read this service manual at first. failure, and personal injury.
Do not let the air conditioner run for a
long time when the humidity is very high
1.2 Warning
and a door or a window is left open.
Installation Take care to ensure that power cable
Do not use a defective or underrated could not be pulled out or damaged during
circuit breaker. Use this appliance on a operation.
dedicated circuit. There is risk of fire or electric shock.
There is risk of fire or electric shock. Do not place anything on the power
For electrical work, contact the dealer, cable.
seller, a qualified electrician, or an There is risk of fire or electric shock.
authorized service center. Do not plug or unplug the power
Do not disassemble or repair the product, supply plug during operation.
there is risk of fire or electric shock. There is risk of fire or electric shock.
Always ground the product. Do not touch (operation) the product
There is risk of fire or electric shock. with wet hands.
Install the panel and the cover of Do not place a heater or other
control box securely. appliance near the power cable.
There is risk of fire of electric shock. There is risk of fire and electric shock.
Always install a dedicated circuit and Do not allow water to run into
breaker. electrical parts.
Improper wiring or installation may cause It may cause fire, failure of the product, or
electric shock. electric shock.
Use the correctly rated breaker of Do not store or use flammable gas or
fuse. combustible near the product.
There is risk of fire or electric shock. There is risk of fire or failure of product.
Do not modify or extend the power Do not use the product in a tightly
cable. closed space for a long time.
There is risk of fire or electric shock. Oxygen deficiency could occur.
Do not install, remove, or reinstall the When flammable gas leaks, turn off
unit by yourself (customer). the gas and open a window for ventilation
There is risk of fire, electric shock, explosion, before turn the product on.
or injury. If strange sounds or smoke comes
Be caution when unpacking and from product, turn the breaker off or
installing the product. disconnect the power supply cable.
1
There is risk of electric shock or fire. product.
Stop operation and close the window It can avoid vibration of water leakage.
in storm or hurricane. If possible, remove Do not install the product where the
the product from the window before the noise or hot air from the outdoor unit could
hurricane arrives. damage the neighborhoods.
There is risk of property damage, failure of It may cause a problem for your neighbors.
product, or electric shock. Use two or more people to lift and
Do not open the inlet grill of the transport the product.
product during operation. (Do not touch the Do not install the product where it will
electrostatic filter, if the unit is so equipped.) be exposed to sea wind (salt spray) directly.
There is risk of physical injury, electric shock, It may cause corrosion on the product.
or product failure. Corrosion, particularly on the condenser and
When the product is soaked, contact evaporator fins, could cause product
an authorized service center. malfunction or inefficient operation.
There is risk of fire or electric shock.
Be caution that water could not enter Operational
the product. Do not expose the skin directly to
There is risk of fire, electric shock, or product cool air for long time. (Do not sit in the
damage. draft).
Ventilate the product from time to Do not use the product for special
time when operating it together with a stove purposes, such as preserving foods, works
etc. of art etc. It is a consumer air conditioner,
There is risk of fire or electric shock. not a precision refrigerant system.
Turn the main power off when There is risk of damage or loss of property.
cleaning or maintaining the product. Do not block the inlet or outlet of air
There is risk of electric shock. flow.
When the product is not be used for a Use a soft cloth to clean. Do not use
long time, disconnect the power supply plug harsh detergents, solvents, etc.
or turn off the breaker. There is risk of fire, electric shock, or damage
There is risk of product damage or failure, or to the plastic parts of the product.
unintended operation. Do not touch the metal parts of the
Take care to ensure that nobody product when removing the air filter. They
could step on or fall onto the outdoor unit. are very sharp.
This could result in personal injury and Do not step on or put anything on the
product damage. product. (outdoor units)
Always insert the filter securely.
CAUTION Clean the filter every two weeks or more
Always check for gas (refrigerant) often if necessary.
leakage after installation or repair of A dirty filter reduces the efficiency of the air
product. conditioner and could cause product
Low refrigerant levels may cause failure of malfunction or damage.
product. Do not insert hands or other objects
Install the drain hose to ensure that through air inlet or outlet while the product
water is drained away properly. is operated.
A bad connection may cause water leakage. Do not drink the water drained from
Keep level even when installing the the product.
2
Use a firm stool or ladder when
cleaning or maintaining the product.
Be careful and avoid personal injury.
Replace the all batteries in the remote
control with new ones of the same type. Do
not mix old and new batteries or different
types of batteries.
There is risk of fire or explosion.
Do not recharge or disassemble the
batteries. Do not dispose of batteries in a
fire.
They may burn of explode.
If the liquid from the batteries gets
onto your skin or clothes, wash it well with
clean water. Do not use the remote of the
batteries have leaked.
3
2. Part Names And Functions
4
2.3 Functions of Indoor/Outdoor units
Filter
O: optional function
5
Cold Catalyst Filter:
Eliminate formaldehyde and other volatile organic compounds as well as harmful gases and odors.
Ionizer:
Release negative ions, eliminate odor, dust, smoke and pollen particles to give you fresh and healthy air.
Plasma:
Generate a high voltage electrostatic zone, absorb and eliminate dust, smoke and pollen particles. It also
deodorizes air as removing tobacco odours, garbage smells etc.
Silver Ion Filter:
Sterilize bacteria effectively by decomposing cell wall of bacteria.
Vitamin C Filter:
Release Vitamin C which can eliminate active oxygen to beautify the skin.
3M HAM Filter:
Open-hole-structure with charged electrostatic effectively capture dust and particles, ensure maximum air
flow and minimum pressure drop.
Bio Filter(O):
Bio filter consists of a specialized biological enzyme and Eco filter. The Eco filter catches very small
airborne dust particles and bacteria, fungi and microbes. Biological enzyme kills bacteria by dissolving their
cell wall thus eliminating the problem of re-pollution.
Golden Fin:
The Golden hydrophilic condenser can improve the heating efficiency by accelerating the defrosting
process. The unique anticorrosive golden coating on the condenser can withstand the salty air, rain and
other corrosive elements.
Self Clean:
When this function is activated, firstly the indoor unit operates as Fan-only mode with low fan speed, during
this period the condensed water will take some dust on evaporator fins away. After that the unit turns to
heating operation with low fan speed which dries the inside of indoor unit. Finally it turns to fan-only mode
and blows away the wet air. The whole process cleans the internal side of indoor unit and prevents the
breeding of bacteria.
Follow me:
With this technology, a temperature sensor is built in the remote control when you stay close to the remote
control, the unit will automatically change the operation mode to supply comfortable temperature just like
the air conditioner is following you.
Silent mode
Indoor fan will run at super breeze speed and indoor unit noise level can be extremly low to 20dB(A) when
the unit enters silent mode operation.
Horizontal&Vertical Swing Function
The unit has auto horizontal swing and auto vertical swing function, which supplies more even and
comfortable air flow.
Louver position memory function:
When starting the unit again after shutting down, its louver will restore to the angle originally set by the user
Refrigerant leakage detect:
The refrigerant leakage detect function can better prevent the compressor being damaged by refrigerant
leakage or compressor overload.
Self-diag.Function:
Monitoring some abnormal operations or parts failures, microcomputer of the air conditioner will switch off
and protect the system automatically.Meanwhile, the error or protection code will be displayed on the indoor
6
unit.
PTC heating belt:
With a PTC heating belt fitted on the base plate of the outdoor unit, the rain, snow or defrosted water
accumulating on the base plate is avoided.
Compressor crankcase heater:
The oil dissolves easily in refrigerant, especially in low temperature condition. The crankcase heating belt
can heat the bottom of the compressor to avoid pumping out too much oil with the refrigerant, which helps
to protect the compressor.
7
3. Dimension
W D
Model W D H
MS11M-09HRFN1-MW0W
MS11M-12HRFN1-MV0W
MS11M-09HRFN1-MX4W 835mm 198mm 280mm
MS11M-09HRFN1-BX5W (32.9in) (7.8in) (11.0in)
MS11M-12HRFN1-MW0W
MS11M-12HRFN1-BW0W
990mm 218mm 315mm
MS11M-18HRFN1-MU0W
(39.0in) (8.6in) (12.4in)
1186mm 258mm 340mm
MS11M-24HRDN1-MT0W
(46.7in) (10.2in) (13.4in)
9
3.2 Outdoor Unit
Note: The above drawing is only for reference. The appearance of your units may be different.
Model W D H W1 A B
MOC-09HFN1-MW0W 760mm 285mm 590mm 823mm 530mm 290mm
MOZ-09HFN1-MX4W
MOZ-12HFN1-BW0W
845mm 320mm 700mm 908mm 560mm 335mm
MOF-18HFN1-MU0W
(33.3in) (12.6in) (27.6in) (35.7in) (22.0in) (13.2in)
10
900mm 315mm 860mm 980mm 590mm 333mm
MOG-24HFN1-MT0W
(36.7in) (12.9in) (35.1in) (40in) (24.1in) (13.6in)
11
4. Refrigerant Cycle Diagram
INDOOR OUTDOOR
Electronic
LIQUID SIDE CAPILIARY TUBE expansion valve CAPILIARY TUBE
HEAT
EXCHANGE
(EVAPORATOR) HEAT
T1 Room temp. T4 Ambient EXCHANGE
sensor temp. sensor (CONDENSER)
T2 Evaporator
temp. sensor
GAS SIDE
4-WAY VALVE
T5 Discharge
temp. sensor
COOLING
Compressor
HEATING
12
5. Wiring Diagram
MS11M-09HRFN1-BX5W, MS11M-12HRFN1-BW0W
13
MS11M-24HRDN1-MT0W
14
5.2 Outdoor Unit
MOC-09HFN1-MW0W, MOC-12HFN1-MV0W
15
MOZ-09HFN1-MX4W, MOZ-12HFN1-MW0W
16
MOZ-09HFN1-BW0W, MOZ-12HFN1-BW0W
17
MOF-18HFN1-MU0W
MOG-24HFN1-MT0W
18
MOC-09HFN1-MW0W, MOC-12HFN1-MV0W
19
MOZ-09HFN1-BW0W, MOZ-12HFN1-BW0W
20
MOZ-09HFN1-MX4W, MOZ-12HFN1-MW0W
21
MOF-18HFN1-MU0W
22
MOG-24HFN1-MT0W
23
6.3 Pipe length and the elevation
6 Installation Details
Pipe size
3/8in 1/4in
Ф6.35mm 1/4in 1500N.cm(153kgf.cm) 1600N.cm(163kgf.cm) MS11M-09HRFN1-MX4W+ MOZ-09HFN1-MX4W
(Ф9.52mm) (Ф6.35mm)
3/8in 1/4in
MS11M-12HRFN1-MW0W+ MOZ-12HFN1-MW0W
Ф19mm 3/4in 6500N.cm(663kgf.cm) 6700N.cm(683kgf.cm)
(Ф9.52mm) (Ф6.35mm)
3/8in 1/4in
MS11M-12HRFN1-BW0W+ MOZ-12HFN1-BW0W
(Ф9.52mm) (Ф6.35mm)
1/2in 1/4in
6.2 Connecting the cables MS11M-18HRFN1-MU0W+MOF-18HFN1-MU0W
(Ф12.7mm) (Ф6.35mm)
The power cord should be selected according 5/8in 3/8in
MS11M-24HRDN1-MT0W+MOG-24HFN1-MT0W
to the following specifications sheet. (Ф15.9mm) (Ф9.52mm)
located on the side panel of the unit. Please MOZ-09HFN1-BW0W (24.6ft) (32.8ft) (82.0ft) (0.16oz/ft)
24
6.4 Installation for the first time 5) Operate the vacuum pump to evacuate.
6) Make evacuation for 30 minutes and check
Air and moisture in the refrigerant system have whether the compound meter indicates
undesirable effects as below: -0.1Mpa(14.5Psi). If the meter does not
● Pressure in the system rises. indicate -0.1Mpa(14.5Psi) after pumping 30
minutes, it should be pumped 20 minutes
● Operating current rises.
more. If the pressure can’t achieve
● Cooling or heating efficiency drops. -0.1Mpa(14.5Psi) after pumping 50 minutes,
● Moisture in the refrigerant circuit may please check if there are some leakage
freeze and block capillary tubing. points. Fully close the handle Lo valve of the
manifold valve and stop the operation of the
● Water may lead to corrosion of parts in the vacuum pump. Confirm that the gauge
refrigerant system. needle does not move (approximately 5
Therefore, the indoor units and the pipes minutes after turning off the vacuum pump).
between indoor and outdoor units must be leak 7) Turn the flare nut of the 3-way valves about
tested and evacuated to remove gas and 45°counterclockwise for 6 or 7seconds
moisture from the system. after the gas coming out, then tighten the
Gas leak check (Soap water method): flare nut again. Make sure the pressure
Apply soap water or a liquid neutral display in the pressure indicator is a little
detergent on the indoor unit connections or higher than the atmosphere pressure. Then
outdoor unit connections by a soft brush to remove the charge hose from the 3 way
check for leakage of the connecting points of valve.
the piping. If bubbles come out, the pipes have 8) Fully open the 2 way valve and 3 way valve
leakage. and securely tighten the cap of the 3 way
1. Air purging with vacuum pump valve.
Procedure
Procedure 1). Confirm that both the 2-way and 3-way
1). Connect the charge hose to the 3-way valves are set to the opened position
service port, open the 2-way valve and the Remove the valve stem caps and confirm that
3-way valve. the valve stems are in the opened position.
Connect the charge hose to the valve at the Be sure to use a hexagonal wrench to operate
bottom of the cylinder. If the refrigerant is the valve stems.
R410A, make the cylinder bottom up to ensure 2). Connect the charge hose with the push pin
liquid charge. of handle lo to the 3-way valves gas service
2). Purge the air from the charge hose. port.
Open the valve at the bottom of the cylinder 3). Air purging of the charge hose.
and press the check valve on the charge set to Open the handle Lo valve of the manifold valve
purge the air (be careful of the liquid slightly to purge air from the charge hose for 5
refrigerant). seconds and then close it quickly.
26
4). Set the 2-way valve to the close position. 6). Disconnect the charge set and the charging
5). Operate the air conditioner at the cooling cylinder, and set the 2-way and 3-way valves to
cycle and stop it when the gauge indicates the open position
0.1Mpa(14.5Psi). Be sure to use a hexagonal wrench to operate
6). Set the 3-way valve to the closed position the valve stems.
immediately 7). Mount the valve stems nuts and the service
Do this quickly so that the gauge ends up port cap
indicating 0.3Mpa(43.5Psi) to 0.5 Mpa(72.5Psi). Be sure to use a torque wrench to tighten the
Disconnect the charge set, and tighten the service port cap to a torque 18N.m.
2-way and 3-way valve’s stem nuts. Be sure to check the gas leakage.
Use a torque wrench to tighten the 3-way valves
6.7 Re-installation while the outdoor
service port cap to a torque of 18N.m.
unit need to be repaired
Be sure to check for gas leakage.
2. Air purging by the refrigerant 1. Evacuation for the whole system
Procedure: Procedure:
1). Confirm that both the 2-way and 3-way 1). Confirm that both the 2-way and 3-way
valves are set to the closed position. valves are set to the opened position.
2). Connect the charge set and a charging 2). Connect the vacuum pump to 3-way valve’s
cylinder to the service port of the 3-way valve service port.
Leave the valve on the charging cylinder closed. 3). Evacuation for approximately one hour.
3). Air purging. Confirm that the compound meter indicates
Open the valves on the charging cylinder and -0.1Mpa(14.5Psi).
the charge set. Purge the air by loosening the 4). Close the valve (Low side) on the charge set,
flare nut on the 2-way valve approximately 45’ turn off the vacuum pump, and confirm that the
for 3 seconds then closing it for 1 minute; repeat gauge needle does not move (approximately 5
3 times. minutes after turning off the vacuum pump).
After purging the air, use a torque wrench to 5). Disconnect the charge hose from the
tighten the flare nut on the 2-way valve. vacuum pump.
4). Check the gas leakage
Check the flare connections for gas leakage.
5). Discharge the refrigerant.
Close the valve on the charging cylinder and
discharge the refrigerant by loosening the flare
nut on the 2-way valve approximately 45’ until
the gauge indicates 0.3Mpa(43.5Psi) to 0.5
Mpa(72.5Psi).
27
2. Refrigerant charging to check for gas leakage.
Procedure:
1). Connect the charge hose to the charging
cylinder, open the 2-way valve and the 3-way
valve
Connect the charge hose which you
disconnected from the vacuum pump to the
valve at the bottom of the cylinder. If the
refrigerant is R410A, make the cylinder bottom
up to ensure liquid charge.
2). Purge the air from the charge hose
Open the valve at the bottom of the cylinder
and press the check valve on the charge set to
purge the air (be careful of the liquid
refrigerant).
3) Put the charging cylinder onto the electronic
scale and record the weight.
4). Open the valves (Low side) on the charge
set and charge the system with liquid refrigerant
If the system cannot be charge with the
specified amount of refrigerant, or can be
charged with a little at a time (approximately
150g each time) , operating the air conditioner
in the cooling cycle; however, one time is not
sufficient, wait approximately 1 minute and then
repeat the procedure.
5).When the electronic scale displays the
proper weight, disconnect the charge hose from
the 3-way valve’s service port immediately
If the system has been charged with liquid
refrigerant while operating the air conditioner,
turn off the air conditioner before disconnecting
the hose.
6). Mounted the valve stem caps and the
service port. Use torque wrench to tighten the
service port cap to a torque of 18N.m. Be sure
28
7. Operation Characteristics
Temperature
Cooling operation Heating operation Drying operation
Mode
17℃~32℃ 0℃~30℃ 10℃~32℃
Room temperature
(62℉~90℉) (32℉~86℉) (50℉~90℉)
0°C~50°C
(32°F~122°F)
-15°C~50°C -15°C~30°C 0°C~50°C
Outdoor temperature
(5°F~122°F) (5°F~86°F) (32°F~122°F)
(For the models with
low temperature cooling system)
+32
CAUTION:
1. If the air conditioner is used beyond the above conditions, certain safety protection features may
come into operation and cause the unit to operate abnormally.
2. The room relative humidity should be less than 80%. If the air conditioner operates beyond this
figure, the surface of the air conditioner may attract condensation. Please set the vertical air flow louver to
its maximum angle (vertically to the floor), and set HIGH fan mode.
3. The optimum performance will be achieved during this operating temperature zone.
29
8. Electronic Function
8.1 Abbreviation
T1: Indoor room temperature
T2: Coil temperature of evaporator
T3: Coil temperature of condenser
T4: Outdoor ambient temperature
T5: Compressor discharge temperature
30
8.3 Main Protection (300RPM) for certain time, the unit will stop and
the LED will display the failure
8.3.1 Three minutes delay at restart for
8.3.5 Inverter module protection
compressor
The Inverter module has a protection function
1 minute delay for the 1st time stand-up and 3
about current, voltage and temperature. If these
minutes delay for others.
protections happen, the corresponding code
8.3.2 Temperature protection of compressor
will display on indoor unit and the unit will stop
top
working.
The unit will stop working when the compressor
8.3.6 Indoor fan delayed open function
top temp. protector cut off, and will restart after
When the unit starts up, the louver will be active
the compressor top temp. protector restart.
immediately and the indoor fan will open 10s
8.3.3 Temperature protection of compressor
later.
discharge
If the unit runs in heating mode, the indoor fan
For MS11M-09HRFN1-MW0W,
will be also controlled by anti-cold wind
MS11M-12HRFN1-MV0W,
function.
MS11M-18HRFN1-MU0W,
8.3.7 Compressor preheating functions
MS11M-24HRDN1-MT0W models,
Preheating permitting condition:
When the compressor discharge temp. is
If T4(outdoor ambient temperature)<
getting higher, the running frequency will be
3°C(37.4°F) and the machine connects to
limited as below rules:
power supply newly or if T4<3°C(37.4°F) and
---Compressor discharge temp.
compressor has stopped for over 3 hours, the
T5>115°C(239°F) for 5s, compressor stops.
compressor heating cable will work.
---108°C (226°F)<T5<115°C(239°F), decrease
Preheating mode:
the frequency to the lower level every 3
A weak current flow through the coil of
minutes.
compressor from the wiring terminal of the
---90°C(194°F)<T5<105°C(221°F), keep
compressor, then the compressor is heated
running at the current frequency.
without operation.
----T5<90°C(194°F), no limit for frequency.
Preheating release condition:
For MS11M-09HRFN1-MX4W,
If T4>5°C(41°F) or the compressor starts
MS11M-09HRFN1-BX5W,
running, the preheating function will stop.
MS11M-12HRFN1-MW0W,
8.3.8 Zero crossing detection error
MS11M-12HRFN1-BW0W models,
protection
When the compressor discharge temp. is
If AC detects time interval is not correct for
getting higher, the running frequency will be
continuous 240s, the unit will stop and the LED
limited as below rules:
will display the failure. The correct zero
---Compressor discharge temp.
crossing signal time interval should be between
T5>115°C(239°F) for 5s, compressor stops,
6-13ms.
compressor re-start until compressor discharge
8.3.9 Condenser temperature protection
temp. T5<90°C(194°F).
---55°C(131°F)<T3<60°C(140°F), the
---110°C (230°F)<T5, decrease the frequency
compressor frequency will decrease to the
to the lower level every 3 minutes.
lower level until to F1 and then runs at F1.If
---105°C(221°F)<T5<110°C(230°F), keep
T3<54°C(129.2°F), the compressor will keep
running at the current frequency.
running at the current frequency.
----T5<90°C(194°F), no limit for frequency.
---T3<52°C(125.6°F), the compressor will not
limit the frequency and resume to the former
8.3.4 Fan speed is out of control
frequency.
When Indoor fan speed keeps too low
31
---T3>60°C(140°F) for 5 seconds, the lower level
compressor will stop until T3<52°C(125.6°F). ---4°C(39.2°F)≤T2≤7°C(44.6°F), the
8.3.10 Evaporator temperature protection compressor will keep the current frequency.
---T2<0°C(32°F), the compressor will stop and ---T2>7°C(44.6°F), the compressor frequency
restart when T2≧5°C(41°F). will not be limited.
---0°C(32°F)≦T2<4°C(39.2°F), the compressor
frequency will be limited and decreased to the
32
8.4 Operation Modes and Functions MS11M-12HRFN1-MV0W
MS11M-18HRFN1-MU0W
8.4.1 Fan mode
MS11M-24HRDN1-MT0W models:
(1) Outdoor fan and compressor stop.
(2) Temperature setting function is disabled,
T4
and no setting temperature is displayed.
(3) Indoor fan can be set to high/med/low/auto. 45°C(113°F)
Fmax=F4
MS11M-18HRFN1-MU0W, 29.5°C(85.1°F)
MS11M-09HRFN1-MX4W,
22.0°C(71.6°F) Fmax=F6
MS11M-09HRFN1-BX5W,
MS11M-12HRFN1-MW0W, 20.0°C(68.0°F)
Fmax=F3
MS11M-12HRFN1-BW0W models:
T1 50°C(122°F)
Fmax=T4FREMAX1
49°C(120.2°F)
45°C(113°F)
44°C(111.2°F) Fmax=T4FREMAX2
27.5°C(81.5°F)
41°C(105.8°F)
High 40°C(104°F) Fmax=T4FREMAX3
27.0°C(80.6°F)
Medium 33°C(91.4°F)
25.5°C(77.9°F) 32°C(89.6°F) Fmax=T4FREMAX4
25.0°C(77.0°F) 30°C(86°F)
29°C(84.2°F)
Fmax=T4FREMAX5
Low
22.0°C(71.6°F)
20.0°C(68.0°F)
Fmax=T4FREMAX6
Fmax=T4FREMAX7
8.4.2 Cooling Mode
8.4.2.1 Compressor running rules
Meanwhile, the maximum frequency is limited
The maximum operation frequency of
by the indoor fan speed.
compressor after starting submits to following
rule.
For MS11M-09HRFN1-MW0W
33
Indoor fan speed Maximum
frequency
High speed / turbo function No limit
Off
Silent mode Fixed at F3 I3COOL
Decrease
If users switch on AC by remote controller, the I2COOL
compressor will run at the Fmax frequency for 7
minutes according to the outdoor ambient temp. Hold
During the 7 minutes, the frequency limitation is I1COOL
active. 7 minutes later, the compressor running Resume
frequency will be controlled as below:
T1-Ts
I3COOL, I2COOL,I1COOL mean different
3.5°C(38.3°F)
A running current value.
3.0°C(37.4°F)
Off: Compressor stops.
B
2.5°C(36.5°F) Decrease: Decrease the running frequency to
2.0°C(35.6°F)
C the lower level.
D Hold: Keep the current frequency.
1.5°C(34.7°F)
Resume: No limitation for frequency.
E
1.0°C(33.8°F) Note:
0.5°C(32.9°F)
F When AC is in “hold” zone for 3 minutes, the
-0.5°C(31.1°F) compressor frequency will rise to the higher
G level.(frequency will increase twice at most)
-1.0°C(30.2°F)
H
For MS11M-09HRFN1-MX4W,
While the zones of A,B,C... are corresponding MS11M-09HRFN1-BX5W,
to different compressor running frequency. MS11M-12HRFN1-MW0W,
MS11M-12HRFN1-BW0W models:
Note: When T1-Ts keeps in the same temp. zone for
For MS11M-09HRFN1-MW0W 3 minutes, the compressor will run as the below
MS11M-12HRFN1-MV0W rules:
MS11M-18HRFN1-MU0W A:Increase the frequency to 3 grade higher until
MS11M-24HRDN1-MT0W models: to FREMAX.
When T1-Ts keeps in the same temp. zone for B~E: Increase the frequency to 2 grade higher
3 minutes, the compressor will run as the below until to FREMAX.
rules: F~G: Increase the frequency to 1 grade higher
A~E: Increase the frequency to the higher level until to FREMAX.
until to F8. H: Keep the current frequency.
F: Keep the current frequency. I: Decrease the frequency to 1 grade lower until
G: Decrease the frequency to the lower level to F1.
until to F1. J: Run at F1 for 1h.(if T1-Ts<-2℃, the
H: Run at F1 for 1h.(if T1-Ts<-2°C(28.4°F), the compressor will stop)
compressor will stop) Meanwhile, the compressor running frequency
Meanwhile, the compressor running frequency is limited by the current.
is limited by the current.
34
T4
CoolT4Zone5I
50
49
CoolT4Zone4I
45
44
CoolT4Zone3I
41
40
CoolT4Zone2I
33
32
CoolT4Zone1I
22°C(71.6°F) M
6.0°C(42.8°F) H
5.0°C(41.0°F) a (H-L)*0.75+L
20°C(68.0°F) b (H-L)*0.5+L
L 4.0°C(39.2°F)
c (H-L)*0.25+L
2.5°C(36.5°F)
d L
8.4.2.3 Indoor fan running rules 1.0°C(33.8°F)
e
In cooling mode, indoor fan runs all the time
and the speed can be selected as high,
medium, low, auto and silent mode. When the For MS11M-24HRDN1-MT0W model:
compressor is running, the indoor fan is
T1-Ts
controlled as below:
For MS11M-09HRFN1-MW0W,
MS11M-12HRFN1-MV0W,
4°C(39.2°F)
MS11M-18HRFN1-MU0W,
High
MS11M-09HRFN1-MX4W,
3°C(37.4°F)
MS11M-09HRFN1-BX5W, Medium
1.5°C(34.7°F)
MS11M-12HRFN1-MW0W,
1.0°C(33.8°F)
MS11M-12HRFN1-BW0W models:
Low
+5.0
J
+4.5 I
34 Off
33 +4.0 H
28 Fmax=T4FREHEATMAX1 +3.5 G
27
+3.0 F
25 Fmax=T4FREHEATMAX2
+2.5 E
24
+2.0 D
22 Fmax=T4FREHEATMAX3
21 C
+1.5
19 +1.0 B
Fmax=T4FREHEATMAX4
18
+0.5 A
17 Fmax=T4FREHEATMAX5
16
15
While the zones of A,B,C... are corresponding
Fmax=T4FREHEATMAX6
14 to different compressor running frequency.
12 ΔT=0℃ as default.
Fmax=T4FREHEATMAX7
11 Note:
When T1-Ts keeps in the same temp. zone for
6 Fmax=T4FREHEATMAX8
5 3 minutes, the compressor will run as the below
rules:
1 Fmax=T4FREHEATMAX9 A: Increase the frequency to 3 grade higher
0
until to FREMAX.
Fmax=F21 B~E: Increase the frequency to 2 grade higher
-3
-4 until to FREMAX.
F~G: Increase the frequency to 1 grade higher
Fmax=F22
-7 until to FREMAX.
-8 H: Keep the current frequency.
Fmax=F23 I: Decrease the frequency to the 1 grade lower
-11 until to F1.
-12
J: Run at F1 for 1h.(if T1-Ts-ΔT >6 ℃ , the
Fmax=F24
compressor will stop)
-15
-16 Meanwhile, the compressor running frequency
Fmax=F25 is limited by the current.
T4
Meanwhile, the maximum frequency is limited
by the indoor fan speed HeatT4Zone4I
15
Indoor fan speed Maximum frequency
14
High speed/8 degree No limit HeatT4Zone3I
10
heating/ turbo function
9.0
Medium speed FHeatMaxMidFan HeatT4Zone2I
6.0
Low speed/sleep mode FHeatMaxLowFan
5.0
Silent mode Fixed at F3 HeatT4Zone1I
The compressor running frequency will be
controlled as below after starting:
37
8.4.3.2 Outdoor fan running rules
T1-Ts+ΔT
T4 0.0°C(32°F) L
-1°C(30.2°F) (H+-L)*0.2+L
-2°C(28.4°F) (H+-L)*0.4+L
17°C(62.6°F)
L -3°C(26.6°F) (H+-L)*0.6+L
-4°C(24.8°F)
15°C(59.0°F) -5°C(23.0°F) (H+-L)*0.8+L
12°C(53.6°F) M -6°C(21.2°F)
-6.5°C(20.3°F) H+
10°C(50.0°F)
H
For MS11M-24HRDN1-MT0W model:
T1-Ts
8.4.3.3 Indoor fan running rules
Indoor fan speed can be set as high, medium,
Low
low, silent mode or auto grade. During all the
2.5°C(36.5°F)
fan speeds, the anti-cold-wind function is
preferential. If the compressor stops caused by 2.0°C(35.6°F)
on
For MS11M-09HRFN1-MX4W,
Compressor
off MS11M-09HRFN1-BX5W,
on MS11M-12HRFN1-MW0W,
4-way valve
off MS11M-12HRFN1-BW0W models:
on
Outdoor fan Frequency F2 Frequency F8
off
on
Compressor
on off
Indoor fan
off
on
4-way valve
off
10s on
Indoor fan breeze(10s) Outdoor fan
xx off
10s
on
Indoor fan
off
no longer than 10m 30s
10s
Indoor fan breeze(10s)
xx
10s
xx=60s.
For 18k,24k models: no longer than 10m 30s
xx=60
39
48°C(118.4°F)~TEH2 °C for 6 minutes, the For MS11M-09HRFN1-MX4W,
frequency will not be limited by T2. MS11M-09HRFN1-BX5W,
----T2>60°C(140°F), the compressor will stop MS11M-12HRFN1-MW0W,
and restart when T2<48°C(118.4°F). MS11M-12HRFN1-BW0W models:
8.4.4 Auto-mode
T1-Ts
This mode can be chosen with remote
controller and the setting temperature can be 2.5°C(36.5°F)
F7
changed between 17°C(62.6°F)~30°C(86°F). 2.0°C(35.6°F)
In auto mode, the machine will choose cooling,
1.5°C(34.7°F)
heating or fan-only mode according to ΔT F5
1.0°C(33.8°F)
(ΔT =T1-Ts).
0.5°C(32.9°F)
ΔT=T1-Ts Running mode F3
0.0°C(32.0°F)
ΔT>1°C(33.8°F) Cooling
F1
-1°C(30.2°F)<ΔT≤1°C(33.8°F) Fan-only
ΔT≤-1°C(30.2°F) Heating
8.4.5.3 Low indoor room temperature protection
Indoor fan will run at auto fan of the relevant
In drying mode, if room temperature is lower
mode.
than 10°C(50°F), the compressor will stop and
The louver operates same as in relevant mode.
not resume until room temperature exceeds
If the machine switches mode between heating
12°C(53.6°F).
and cooling, the compressor will keep stopping
8.4.5.4 Evaporator anti-freezing protection,
for 15 minutes and then choose mode
condenser high temperature protection and
according to T1-Ts.
outdoor unit frequency limit are active and the
If the setting temperature is modified, the
same as that in cooling mode.
machine will choose running function again.
8.4.5.5 The outdoor fan operates the same as
8.4.5 Drying mode
in cooling mode.
8.4.5.1 Indoor fan speed is fixed at breeze and
8.4.6 Forced operation function
can’t be changed. The louver angle is the same
8.4.6.1 Enter forced operation function:
as in cooling mode.
When the machine is off, pressing the touch
8.4.5.2 Compressor running rules
button will carry the machine to forced auto
For MS11M-09HRFN1-MW0W
mode. If pressing the button once again within
MS11M-12HRFN1-MV0W
5 seconds, the machine will turn into forced
MS11M-18HRFN1-MU0W
cooling mode.
MS11M-24HRDN1-MT0W models:
In forced auto, forced cooling or any other
T1-Ts operation mode, pressing touch button will turn
off the machine.
2.5°C(36.5°F) 8.4.6.2 In forced operation mode, all general
F3 protections and remote control are available.
2.0°C(35.6°F)
8.4.6.3 Operation rules:
1.5°C(34.7°F) Forced cooling mode:
F2
The compressor runs at F2 frequency and
1.0°C(33.8°F)
indoor fan runs as breeze. After running for 30
0.5°C(32.9°F)
F1 minutes. the machine will turn to auto mode as
0.0°C(32.0°F) 24°C(75.2°F) setting temperature.
Forced auto mode:
F1
The action of forced auto mode is the same as
40
normal auto mode with 24°C(75.2°F) setting will not stop until reaches the setting time in
temperature. sleep mode.
8.4.7 Timer function 8.4.9 Auto-Restart function
8.4.7.1 Timing range is 24 hours. The indoor unit is equipped with auto-restart
8.4.7.2 Timer on. The machine will turn on function, which is carried out through an
automatically when reaching the setting time. auto-restart module. In case of a sudden power
8.4.7.3 Timer off. The machine will turn off failure, the module memorizes the setting
automatically when reaching the setting time. conditions before the power failure. The unit will
8.4.7.4 Timer on/off. The machine will turn on resume the previous operation setting (not
automatically when reaching the setting “on” including swing function) automatically after 3
time, and then turn off automatically when minutes when power returns.
reaching the setting “off” time. If the memorization condition is forced cooling
8.4.7.5 Timer off/on. The machine will turn off mode, the unit will run in cooling mode for 30
automatically when reaching the setting “off” minutes and turn to auto mode as 24°C(75.2°F)
time, and then turn on automatically when setting temp.
reaching the setting “on” time. If AC is off before power off and AC is required
8.4.7.6 The timer function will not change the to start up now, the compressor will have 1
AC current operation mode. Suppose AC is off minute delay when power on. Other conditions,
now, it will not start up firstly after setting the the compressor will have 3 minutes delay when
“timer off” function. And when reaching the restarts.
setting time, the timer LED will be off and the 8.4.10 Follow me
AC running mode has not been changed. 1) If the indoor PCB receives the signal which
8.4.7.7 The setting time is relative time. results from pressing the FOLLOW ME button
8.4.8 Sleep function mode on remote controller, the buzzer will emit a
8.4.8.1 Operation time in sleep mode is 7 hours. sound and this indicates the follow me function
After 7 hours the AC quits this mode and turns is initiated. But when the indoor PCB receives
off. signal which sent from remote controller every
8.4.8.2. Operation process in sleep mode is as 3 minutes, the buzzer will not respond. When
follow: the unit is running with follow me function, the
When cooling, the setting temperature rises PCB will control the unit according to the
1°C(33.8°F) (be lower than 30°C(86°F)) every temperature from follow me signal, and the
one hour, 2 hours later the setting temperature temperature collection function of room
stops rising and indoor fan is fixed as low temperature sensor will be shielded, but the
speed. error detective function of room temperature
When heating, the setting temperature sensor will be still valid.
decreases 1°C(33.8°F) (be higher than 2) When the follow me function is available,
17°C(62.6°F)) every one hour, 2 hours later the the PCB will control the unit according to the
setting temperature stops rising and indoor fan room temperature from the remote controller
is fixed as low speed. (Anti-cold wind function and the setting temperature.
has the priority) 3) The PCB will take action to the mode
8.4.8.3 Timer setting is available change information from remote controller
8.4.8.4 When user uses timer off function in signal, but it will not affected by the setting
sleep mode (or sleep function in timer off mode), temperature.
if the timing is less than 7 hours, sleep function 4) When the unit is running with follow me
will be cancelled when reaching the setting time. function, if the PCB doesn’t receive any signal
If the timing is more than 7 hours, the machine from remote controller for 7 minutes or pressing
41
FOLLOW ME button again, the follow me by the user, but the precondition is that the
function will be turned off automatically, and the angle must be within the allowable range, if it
temperature will control the unit according to exceeds, it will memorize the maximum angle
the room temperature detected from its own of the louver. During operation, if the power fails
room temperature sensor and setting or the end user shuts down the unit in the turbo
temperature. mode, the louver will restore to the default
8.4.11 Self clean angle.
For heat pump models which are provided with 8.4.14 8°C Heating(optional)
this function, after running in cooling or drying In heating operation, the preset temperature of
mode, if the user press “Self Clean” button on the air conditioner can be as lower as 8°C,
remote controller, firstly, indoor unit runs in fan which keeps the room temperature steady at
only mode for a while, then low heat operation 8°C and prevents household things freezing
and finally runs in fan only again. This function when the house is unoccupied for a long time in
can keep the inside of indoor unit dry and severe cold weather.
prevent breeding of mold. 8.4.15 Silence operation(optional)
Press the “silence” button on remote controller
8.4.12 Refrigerant Leakage Detection
to initiate SILENCE function. When the Silence
With this new technology, the display area will function is activated, the compressor running
show “EC” when the outdoor unit detects frequency will keep lower than F2 and the
refrigerant leakage. indoor unit will bring faint breeze, which will
8.4.13 Louver Position Memory Function reduce the noise to the lowest level and create
When starting the unit again after shutting down, a quiet and comfortable room for you.
its louver will restore to the angle originally set
42
9. Troubleshooting
Safety
Electricity power is still kept in capacitors even the power supply is shut off. Do not forget to discharge the electricity
power in capacitor.
Electrolytic Capacitors
(HIGH VOLTAGE! CAUTION!)
For other models, please connect discharge resistance (approx.100Ω 40W) or soldering iron (plug) between +, -
terminals of the electrolytic capacitor on the contrary side of the outdoor PCB.
Note: The picture above is only for reference. The plug of your side may be different.
43
9.1 Indoor Unit Error Display
Operation
Timer lamp Display LED STATUS
lamp
☆ 1 time X E0 Indoor unit EEPROM parameter error
☆ 2 times X E1 Indoor / outdoor units communication error
☆ 3 times X E2 Zero-crossing signal detection error
☆ 4 times X E3 Indoor fan speed has been out of control
Indoor room temperature sensor T1 open circuit or short
☆ 5 times X E4
circuit
Evaporator coil temperature sensor T2 open circuit or
☆ 6 times X E5
short circuit
☆ 7 times X EC Refrigerant leakage detection
Outdoor ambient temperature sensor T4 open circuit or
☆ 2 times O F1
short circuit
Condenser coil temperature sensor T3 open circuit or
☆ 3 times O F2
short circuit
Compressor discharge temperature sensor T5 open
☆ 4 times O F3
circuit or short circuit
☆ 5 times O F4 Outdoor unit EEPROM parameter error
☆ 6 times O F5 Outdoor fan speed has been out of control
☆ 1 times ☆ P0 IPM malfunction or IGBT over-strong current protection
☆ 2 times ☆ P1 Over voltage or over low voltage protection
High temperature protection of compressor top
☆ 3 times ☆ P2
diagnosis and solution(only for 9k,12k models)
☆ 5 times ☆ P4 Inverter compressor drive error
O(light) X(off) ☆(flash)
44
9.2 Outdoor unit error display
MOC-09HFN1-MW0W and MOC-12HFN1-MV0W:
After power on, LED100(Blue color) will be slow flash(0.2Hz) when the unit is in standby and
quick flash (2.5Hz) if the unit has some problems.
LED301 LED300
No. Problems IU display
(Green) (Red)
1 standby for normal O X
2 Operation normally X O
45
For MS11M-09HRFN1-BX5W, MS11M-12HRFN1-BW0W:
46
MOZ-09HFN1-MX4W, MOZ-12HFN1-MW0W
LED2 LED1
No. Problems IU display
(Green) (Red)
1 standby for normal O X
2 Operation normally X O
47
MOF-18HFN1-MU0W
+ + +
202302130651 T3.15AL/250VAC
E5
FUSE1
E3 CN31 CN32 E4 E2
C64
CN13
CN27
CN8 D1
CN9 BR1
YELLOW
RED
HEAT-N
R208
C6
RY4
R41
CN7 CN6 CN28
CN34
CN36
+
BLUE
HEAT-L
R30
RY3
C11
R38
C18 DZ1
E14
BROWN
C214
CN4
C67 CN29
RED
RY2
D7 R31
R43 CN25
4-WAY-N
BLUE IC8 IC10 R217 C12
C4
+E206 CN26
YELLOW
IC201
RY1
D2
CN24
1
C213
BR2
CN35
15
D208
CN33 R203
4-WAY-N
14
R37
3
C26
T201
L-OUT
D203
D202
Q2
R1
13
R44
Q1 R204
E204 IPM1
12
ZR2 C205 R2
R215
CN30 T1
R56
PTC2
R9 R19
11
R207
6
+
IC202 R214
D16
10
D9 E22
BROWN R52
7
C206
+
C5 D207 CN17
R210
C1 R45 C202
C210 U
+
E202 E207
IC5
8
C208
R209
R202 VB1
+ C35 U
+
R206
R12
IC203
DZ2
R201
PTC1
E21
+
D209 E16 D17 CN18
V
+
R216 IC6 VB2
R213
C2 C20 + V
CN3 +
L1
+
+
+ E13 C34
C201
R212
R211
R205
D206
C204
+
+
D15 E20 VB3
CN19
R40 E201 E203 W W
C203
IC19
D204
24LC04
C209
D205
D201
IC9 C21 C33
R42
R39
C23
R20
R47 C17
+
E15 P
IC14 C41 R64 R65 IC3 + C46
C49
R102
R104
R106
R103
R101
R105
R70
R69
R79
R67 C42
R34
R35
R33
R32
R68
C22 Q3 N
R50 24LC256
R36
U+
R27
R28
R29
IC11 R48 R77
R49
C24 C47 V+
C45
R46 IC16 CN22
C56
R90
R94
W+
D14 IC15 R74 LED3 LED4 IC7 C27
T20AL/250VAC
R53 C25
C53 C62 U-
DAS1 OSC1
E18 R59 V-
C28
R80
C30
+
R58 W-
R92
C9
R93
C63
IC18 C60
49
C36 C31 R72 FAULT
N-IN
C37
1
CN1 CN11 C44
C61 ISO
FUSE2
R57
TestPort C43 +17V
C29
C48
VSS
IC17
33
IC13 C54 R88
17
PCPort R63 R84
R86
C3 CN38 C52 IC12 R85
ZR1 C39
C55 C32
L-IN + R66
C50
C71
C65
C66
R55 R95 R81 R83 R82
C51
+
C59
C58
CN12
R91
C8
CN2 C14
C69
R51
C68
R62
R54
R61
ZR3
+
R76 R11
CN37 R75
+
+ R71 C72 C73 R78 D11
+
+
E19
LED2
D10
+
+
R8
E11
R110
E8 E27 E26 R109
CN14 CN20 E24
CN21 CE-KFR26W/BP3N1(PMV)-120.D.13.WP2-1 R107
CompTop PMV HuiQi PaiQi CN16 TEMP CN15 R108
LED2 LED1
No. Problems IU display
(Green) (Red)
1 standby for normal O X
2 Operation normally X O
48
MOG-24HFN1-MT0W
LED1
(standby) Flashing once per second(low speed flashing)
(error) Flashing once per half second (high speed flashing)
(running) aways on
+
E33
D C B A
+
IC18
R114 R113
C64
IC30
C62 IC32
IC17 IC1 IC6 IC3
C63
R118 R117
1
+
R34 E9 1 1
C66
C68
C25
+
+
E11 E27
R97
E8 C24
+
L30
R87
R85
R84
R82
E10
C65
+
R17
R20
R32
R18
R23
CN7 R5 R83
R26
R28
E31
C69
C59
R71
R16
+
+
+
E4
E5
E6 E7 C71 R102 CN21 IC15
D19
Q2
+
D12
R95
P+
C56
C49
R81
R62
1 N-
C55 R24 R27 R29
T2B
S-D
IC2
IC14
R106
R105 D28
R60 C43
C67
C72 C19
R25
CN16
D27
CN28 SW1 C16
R33 C20 IC4
D31 D10
R104 R52
C40
R109
S
R110
R107
C79 C77 1
E13
+
R53
R103
C23
C28 C26
C29
CN20
R57 C21
R42 C30 IC7 D14
R22 R56 C60 D32
R55 C78 D17
R30 IC11
C14
C13
C1
C15
R21
C31
C22
C17
C47 R41
R92
R93
R15
R91
R65
C12
D6
R2
D9 R90 C76 1
S-B
R9
R101
1 IC8 R49
CN12
C35
C70
R46 C32
R14
D20 E1
CT1 R4 R48
E12 C37 R51 IC10 D16
R10
D33
R11
+
R13
R19
C57
CompTop
C75 C84
S-A
LOW/HIGH 1
1 IC16 1
R58 C41
R70
CN25
R69
R66
R68
R64
IC12 C42 R59
CONdebug1 C45
C44
R3
R61
R1
CN1
D3 CN2 C11
RY1 4-WAY N
FUSE1
CN6
RY2
CN5
RY3 HEAT1 N
CN9
T5A 250VAC P1
D4 CN8
L-IN
R7
HEAT2 N
PTC1 P2 CN3
FUSE2
CN29 202302130895 R8 Q1
RY4
ZR1
C48 C3
AS1
P-1
GND
C52 CN4
C5
N-IN
C6 C7 C8 C4 ZR3 ZR2
L1 L2
49
9.3 Diagnosis and Solution
9.3.1 EEPROM parameter error diagnosis and solution(E0/F4)
Error Code E0/F4
Malfunction decision Indoor or outdoor PCB main chip does not receive feedback
conditions from EEPROM chip.
Supposed causes ● Installation mistake
● PCB faulty
Trouble shooting:
Shut off the power supply and
turn it on 5 seconds later. Is it
still displaying the error code?
Yes
Yes
EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed
voltage. For the location of EEPROM chip, please refer to the below photos.
Note: The two photos above are only for reference, it’s may be not same totally with the ones on
your side.
50
9.3.2 Indoor / outdoor unit’s communication diagnosis and solution(E1)
Error Code E1
Malfunction decision Indoor unit does not receive the feedback from outdoor unit during
conditions 110 seconds and this condition happens four times continuously.
Supposed causes ● Wiring mistake
● Indoor or outdoor PCB faulty
Trouble shooting:
Yes
Yes
Yes
Yes
Replace the outdoor main PCB. Replace the indoor main PCB.
Power on. Is the error extinguished? Power on. Is the error extinguished?
No
No
Replace the indoor main PCB. Replace the outdoor main PCB.
51
Remark:
Use a multimeter to test the DC voltage
between L2 port and S port of outdoor
unit. The red pin of multimeter connects
with L2 port while the black pin is for S
port.
Remark:
Use a multimeter to test the resistance
of the reactor which does not connect
with capacitor.
The normal value should be around zero
ohm. Otherwise, the reactor must have
malfunction and need to be replaced.
52
9.3.3 Zero crossing detection error diagnosis and solution(E2)
Error Code E2
Malfunction decision When PCB does not receive zero crossing signal feedback for 4
conditions minutes or the zero crossing signal time interval is abnormal.
Supposed causes ● Connection mistake
● PCB faulty
Trouble shooting:
Check if the connections and Correct the connections. Turn on the
No
power supply is normal? unit when the power supply is good.
Yes
53
9.3.4 Fan speed has been out of control diagnosis and solution(E3)
Error Code E3
Malfunction decision When indoor fan speed keeps too low (300RPM) for certain time,
conditions the unit will stop and the LED will display the failure.
Supposed causes ● Wiring mistake
● Fan ass’y faulty
● Fan motor faulty
● PCB faulty
Trouble shooting:
Yes
Find out the cause and
have it solved. For
Shut off the power supply,
example, check
rotate the fan by hand. No
whether the fan is
Does it rotate properly?
blocked or the bearing
is broken?
Yes
Yes
If the
Check whether the fan malfunction is
Replace the fan
motor is normal through No still existing,
motor
index 1? replace the
main PCB
No
Yes
Replace the
main PCB.
Check whether the main PCB is
No The
normal through index 2?
malfunction is
solved?
Yes
54
Index 1:
1.Indoor or Outdoor DC Fan Motor(control chip is in fan motor)
Measure the resistance value of each winding by using the tester. If any resistance value is zero, the
fan motor must has problems and need to be replaced.
Index2:
1:Indoor or Outdoor DC Fan Motor(control chip is in fan motor)
Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in fan motor
connector. If the value of the voltage is not in the range showing in below table, the PCB must has
problems and need to be replaced.
55
2.Outdoor DC Fan Motor(control chip is in outdoor PCB)
NO. 1 2 3 4 5
Color Orange Grey White Pink Black
Signal Hu Hv Hw Vcc GND
56
9.3.5 Open circuit or short circuit of temperature sensor diagnosis and solution(E5)
Error Code E5
Malfunction decision If the sampling voltage is lower than 0.06V or higher than 4.94V,
conditions the LED will display the failure.
Supposed causes ● Wiring mistake
● Sensor faulty
Trouble shooting: ● PCB faulty
Yes
No
57
9.3.6 Refrigerant Leakage Detection diagnosis and solution(EC)
Error Code EC
Malfunction decision Define the evaporator coil temp.T2 of the compressor just starts
conditions running as Tcool.
In the beginning 5 minutes after the compressor starts up, if T2
<Tcool-2°C(Tcool-35.6°F) does not keep continuous 4
seconds and this situation happens 3 times, the display area will
show “EC” and AC will turn off.
Yes
Yes
No
Replace indoor PCB.
No
Yes
58
9.3.7 IPM malfunction or IGBT over-strong current protection diagnosis and solution(P0)
Error Code P0
Malfunction decision When the voltage signal that IPM send to compressor drive chip
conditions is abnormal, the display LED will show “P0” and AC will turn off.
Supposed causes ● Wiring mistake
● IPM malfunction
● Outdoor fan ass’y faulty
● Compressor malfunction
● Outdoor PCB faulty
Trouble shooting:
No
IPM continuity check. Check if the Replace the IPM board or replace the
IPM terminal resistance values are No main PCB if the IPM board and main
uniform. Refer to page 64. PCB are integrated together.
Yes
Yes
Yes
59
Take the 9k model as example:
P-U
P-V
60
P-W
N-U
61
N-V
N-W
62
9.3.8 Over voltage or too low voltage protection diagnosis and solution(P1)
Error Code P1
Yes
Yes
Yes
Remark:
Measure the DC voltage
between P and N port. The
normal value should be
around 310V.
P N
63
9.3.9 High temperature protection of compressor top diagnosis and solution(P2)
Error Code P2
Malfunction decision If the sampling voltage is not 5V, the LED will display the failure.
conditions
Supposed causes ● Power supply problems.
● System leakage or block
● PCB faulty
Trouble shooting:
No
Yes
Yes
Yes
64
9.3.10 Inverter compressor drive error diagnosis and solution(P4)
Error Code P4
No
IPM continuity check. Check if the Replace the IPM board or replace the
IPM terminal resistance values are No main PCB if the IPM board and main
uniform. Refer to page 64. PCB are integrated together.
Yes
Yes
Yes
65
Main parts check
1. Temperature sensor checking
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.
Temperature sensors.
Room temp.(T1) sensor,
Indoor coil temp.(T2) sensor,
Outdoor coil temp.(T3) sensor,
Outdoor ambient temp.(T4) sensor,
Compressor discharge temp.(T5) sensor.
Measure the resistance value of each winding by using the multi-meter.
66
Appendix 1 Temperature Sensor Resistance Value Table for T1,T2,T3,T4 (°C--K)
°C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm
-20 -4 115.266 20 68 12.6431 60 140 2.35774 100 212 0.62973
-19 -2 108.146 21 70 12.0561 61 142 2.27249 101 214 0.61148
-18 0 101.517 22 72 11.5 62 144 2.19073 102 216 0.59386
-17 1 96.3423 23 73 10.9731 63 145 2.11241 103 217 0.57683
-16 3 89.5865 24 75 10.4736 64 147 2.03732 104 219 0.56038
-15 5 84.219 25 77 10 65 149 1.96532 105 221 0.54448
-14 7 79.311 26 79 9.55074 66 151 1.89627 106 223 0.52912
-13 9 74.536 27 81 9.12445 67 153 1.83003 107 225 0.51426
-12 10 70.1698 28 82 8.71983 68 154 1.76647 108 226 0.49989
-11 12 66.0898 29 84 8.33566 69 156 1.70547 109 228 0.486
-10 14 62.2756 30 86 7.97078 70 158 1.64691 110 230 0.47256
-9 16 58.7079 31 88 7.62411 71 160 1.59068 111 232 0.45957
-8 18 56.3694 32 90 7.29464 72 162 1.53668 112 234 0.44699
-7 19 52.2438 33 91 6.98142 73 163 1.48481 113 235 0.43482
-6 21 49.3161 34 93 6.68355 74 165 1.43498 114 237 0.42304
-5 23 46.5725 35 95 6.40021 75 167 1.38703 115 239 0.41164
-4 25 44 36 97 6.13059 76 169 1.34105 116 241 0.4006
-3 27 41.5878 37 99 5.87359 77 171 1.29078 117 243 0.38991
-2 28 39.8239 38 100 5.62961 78 172 1.25423 118 244 0.37956
-1 30 37.1988 39 102 5.39689 79 174 1.2133 119 246 0.36954
0 32 35.2024 40 104 5.17519 80 176 1.17393 120 248 0.35982
1 34 33.3269 41 106 4.96392 81 178 1.13604 121 250 0.35042
2 36 31.5635 42 108 4.76253 82 180 1.09958 122 252 0.3413
3 37 29.9058 43 109 4.5705 83 181 1.06448 123 253 0.33246
4 39 28.3459 44 111 4.38736 84 183 1.03069 124 255 0.3239
5 41 26.8778 45 113 4.21263 85 185 0.99815 125 257 0.31559
6 43 25.4954 46 115 4.04589 86 187 0.96681 126 259 0.30754
7 45 24.1932 47 117 3.88673 87 189 0.93662 127 261 0.29974
8 46 22.5662 48 118 3.73476 88 190 0.90753 128 262 0.29216
9 48 21.8094 49 120 3.58962 89 192 0.8795 129 264 0.28482
10 50 20.7184 50 122 3.45097 90 194 0.85248 130 266 0.2777
11 52 19.6891 51 124 3.31847 91 196 0.82643 131 268 0.27078
12 54 18.7177 52 126 3.19183 92 198 0.80132 132 270 0.26408
13 55 17.8005 53 127 3.07075 93 199 0.77709 133 271 0.25757
14 57 16.9341 54 129 2.95896 94 201 0.75373 134 273 0.25125
15 59 16.1156 55 131 2.84421 95 203 0.73119 135 275 0.24512
16 61 15.3418 56 133 2.73823 96 205 0.70944 136 277 0.23916
17 63 14.6181 57 135 2.63682 97 207 0.68844 137 279 0.23338
18 64 13.918 58 136 2.53973 98 208 0.66818 138 280 0.22776
19 66 13.2631 59 138 2.44677 99 210 0.64862 139 282 0.22231
67
Appendix 2 Temperature Sensor Resistance Value Table for T5 (°C --K)
°C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm
-20 -4 542.7 20 68 68.66 60 140 13.59 100 212 3.702
-19 -2 511.9 21 70 65.62 61 142 13.11 101 214 3.595
-18 0 483 22 72 62.73 62 144 12.65 102 216 3.492
-17 1 455.9 23 73 59.98 63 145 12.21 103 217 3.392
-16 3 430.5 24 75 57.37 64 147 11.79 104 219 3.296
-15 5 406.7 25 77 54.89 65 149 11.38 105 221 3.203
-14 7 384.3 26 79 52.53 66 151 10.99 106 223 3.113
-13 9 363.3 27 81 50.28 67 153 10.61 107 225 3.025
-12 10 343.6 28 82 48.14 68 154 10.25 108 226 2.941
-11 12 325.1 29 84 46.11 69 156 9.902 109 228 2.86
-10 14 307.7 30 86 44.17 70 158 9.569 110 230 2.781
-9 16 291.3 31 88 42.33 71 160 9.248 111 232 2.704
-8 18 275.9 32 90 40.57 72 162 8.94 112 234 2.63
-7 19 261.4 33 91 38.89 73 163 8.643 113 235 2.559
-6 21 247.8 34 93 37.3 74 165 8.358 114 237 2.489
-5 23 234.9 35 95 35.78 75 167 8.084 115 239 2.422
-4 25 222.8 36 97 34.32 76 169 7.82 116 241 2.357
-3 27 211.4 37 99 32.94 77 171 7.566 117 243 2.294
-2 28 200.7 38 100 31.62 78 172 7.321 118 244 2.233
-1 30 190.5 39 102 30.36 79 174 7.086 119 246 2.174
0 32 180.9 40 104 29.15 80 176 6.859 120 248 2.117
1 34 171.9 41 106 28 81 178 6.641 121 250 2.061
2 36 163.3 42 108 26.9 82 180 6.43 122 252 2.007
3 37 155.2 43 109 25.86 83 181 6.228 123 253 1.955
4 39 147.6 44 111 24.85 84 183 6.033 124 255 1.905
5 41 140.4 45 113 23.89 85 185 5.844 125 257 1.856
6 43 133.5 46 115 22.89 86 187 5.663 126 259 1.808
7 45 127.1 47 117 22.1 87 189 5.488 127 261 1.762
8 46 121 48 118 21.26 88 190 5.32 128 262 1.717
9 48 115.2 49 120 20.46 89 192 5.157 129 264 1.674
10 50 109.8 50 122 19.69 90 194 5 130 266 1.632
11 52 104.6 51 124 18.96 91 196 4.849
12 54 99.69 52 126 18.26 92 198 4.703
13 55 95.05 53 127 17.58 93 199 4.562
14 57 90.66 54 129 16.94 94 201 4.426
15 59 86.49 55 131 16.32 95 203 4.294
16 61 82.54 56 133 15.73 96 205 4.167
17 63 78.79 57 135 15.16 97 207 4.045
18 64 75.24 58 136 14.62 98 208 3.927
19 66 71.86 59 138 14.09 99 210 3.812
68
Appendix 3:
°C °F °C °F °C °F °C °F °C °F
-5 23 21 69.8 51 123.8 82 179.6 113 235.4
-4 24.8 22 71.6 52 125.6 83 181.4 114 237.2
-3 26.6 23 73.4 53 127.4 84 183.2 115 239
-2 28.4 24 75.2 54 129.2 85 185 116 240.8
-1 30.2 25 77 55 131 86 186.8 117 242.6
0 32 25.5 77.9 56 132.8 87 188.6 118 244.4
0.5 32.9 26 78.8 57 134.6 88 190.4 119 246.2
1 33.8 27 80.6 58 136.4 89 192.2 120 248
1.5 34.7 28 82.4 59 138.2 90 194 121 249.8
2 35.6 29 84.2 60 140 91 195.8 122 251.6
2.5 36.5 30 86 61 141.8 92 197.6 123 253.4
3 37.4 31 87.8 62 143.6 93 199.4 124 255.2
3.5 38.3 32 89.6 63 145.4 94 201.2 125 257
4 39.2 33 91.4 64 147.2 95 203 126 258.8
4.5 40.1 34 93.2 65 149 96 204.8 127 260.6
5 41 35 95 66 150.8 97 206.6 128 262.4
6 42.8 36 96.8 67 152.6 98 208.4 129 264.2
7 44.6 37 98.6 68 154.4 99 210.2 130 266
8 46.4 38 100.4 69 156.2 100 212 131 267.8
9 48.2 39 102.2 70 158 101 213.8 132 269.6
10 50 40 104 71 159.8 102 215.6 133 271.4
11 51.8 41 105.8 72 161.6 103 217.4 134 273.2
12 53.6 42 107.6 73 163.4 104 219.2 135 275
13 55.4 43 109.4 74 165.2 105 221 136 276.8
14 57.2 44 111.2 75 167 106 222.8 137 278.6
15 59 45 113 76 168.8 107 224.6 138 280.4
16 60.8 46 114.8 77 170.6 108 226.4 139 282.2
17 62.6 47 116.6 78 172.4 109 228.2 140 284
18 64.4 48 118.4 79 174.2 110 230 141 285.8
19 66.2 49 120.2 80 176 111 231.8 142 287.6
20 68 50 122 81 177.8 112 233.6 143 289.4
69
2.Compressor checking
Measure the resistance value of each winding by using the tester.
70
3. IPM continuity check
Turn off the power, let the large capacity electrolytic capacitors discharge completely, and dismount the IPM. Use a digital
tester to measure the resistance between P and UVWN; UVW and N.
Digital tester Normal resistance value Digital tester Normal resistance value
(+)Red (-)Black (+)Red (-)Black
N U
U
∞ V
∞
P N
V (Several MΩ) W (Several MΩ)
W (+)Red
71
5: Pressure On Service Port
Cooling chart:
12.0
10.0
8.0
70/59
6.0
75/63
80/67
4.0
2.0
0.0
75 (23.89) 85 (29.44) 95 (35) 105 (40.56) 115 (46.11)
72
Heating Chart:
40.0
35.0
30.0
25.0
55
20.0
65
15.0
75
10.0
5.0
0.0
57/53 47/43 37/33 27/23 17/13
(13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56)
73
10 Disassembly Instructions
Note: This part is for reference, the photos may have slight difference with your machine.
Connector for
display ass’y
74
2 Electrical How to remove the Room temp.
connector
75
3 Evaporator How to remove the
evaporator.
1) After remove the front
panel ass’y and electrical
parts following procedure
1 and procedure 2,
remove the pipe holder at
the rear side of the unit.
Two
screws at
the fixed
plates
76
4 Fan and How to remove the fan
motor and motor.
1) After remove the
evaporator ass’y
following procedure 1,
procedure 2 and
procedure 3, remove the
three screws fixing the
cover
One screw
77
10.2 Outdoor unit
MOC-09HFN1-MTOW, MOC-12HFN1-MTOW
No. Part name Procedures Remarks
1 Panel plate How to remove the panel
plate.
1) Stop operation of the Screws of top panel
Screw of
top panel
side plate.
Screws of
water connector
on right side
Screw of right side plate
plate
78
Screw of
the top
4) Remove the screws of
panel
the front panel, including
the fixing screws of motor
holder and then remove
the front panel.
Reactor
80
Fan motor connector
3) Disconnect the
connector for fan motor
from the electronic control
board.
motor. screws
connector and
82
4 Four-way How to remove the
valve four-way valve. The picture of four-way valve may be different from
1) Perform work of item the one on your side.
1,2,3.
2) Recover refrigerant Four-way
plate. pipe
Nuts of
compress
or
83
MOZ-09HFN1-MX4W, MOZ-09HFN1-BW0W, MOZ-12HFN1-MW0W, MOZ-12HFN1-BW0W
No. Part name Procedures Remarks
1 Panel plate How to remove the panel
plate. Screws of top panel
Screw of
top panel
Screws of
big handle
on right
side plate.
3)Remove the screws of
top panel and remove the
top panel.
Screws of
water connector
on right side
plate
Screw of
the top
panel
84
Screw of
4)Remove the screws of
top panel
the front panel, including
the fixing screws of motor
holder and then remove
the front panel. Screws of front panel
85
2)Unfix the hooks and then
open the electronic control
box cover.
3)Disconnect the
connector for fan motor
from the electronic control
board.
86
3 Electrical How to remove the
parts electrical parts. Reactor connector
1)After finish work of
item 1 and item 2, remove
the three connectors for
the compressor and
electrical heaters.
2)Release the
connector of the reactor.
Compressor
connector connector
87
5)Remove the ground
wires .
6)Remove the power
supply wires(L1,L2,S).
7)Then remove the
electronic control box.
Welded parts
88
5 Compressor How to remove the
compressor.
1) After perform work of
item1,2,3.
2) Remove the
discharge pipe and suction Discharge
compressor on bottom
plate.
4) Lift the compressor
from the base pan
assembly.
Nuts of
compress
or
89
MOF-18HFN1-MU0W
Screw of
top panel
Screws of
big handle
Screws of on right
water connector
on right side
plate
90
Screw of
5) Remove the screws of
the top
the right side plate and
panel
remove the right side
plate.
Screw of
top panel
Screws of
front panel
91
2 Fan ass’y How to remove the fan Electronic control box
Fan
ass’y.
Two reactors
Compressor and
liquid-gas separator
2) Remove the one fixing
screw. Unfix the hooks and
then open the electronic
control box cover.
92
Fan motor connector
connector
Four screws
93
3) Remove the connector
of reactor.
5) Remove the
grounding screw.
6) Remove the power
supply wires(L1,L2,S).
7) Then remove the
electronic control box.
94
4 Four-way How to remove the
valve four-way valve. The picture of four-way valve may be different from
1) Perform work of the one on your side.
item1,2,3.
2) Recover refrigerant Four-way
Nuts of
compressor
95
MOG-24HFN1-MT0W
Screws of
big handle
on right
side plate.
4) Remove the screws of
the front panel, including
the fixing screws of motor
holder and then remove
the front panel.
Screws of
water connector
Screws of
on right side
front panel
plate
96
5) Remove the screws of
Screw of the top panel
the right side plate and
remove the right side
plate.
Screw of
top panel
Screws of
front panel
97
2 Fan ass’y How to remove the fan
ass’y.
Nut fixing the fan
1) After remove the panel
plate following procedure
1, remove the hex nut
Electronic control box
fixing the fan and then
remove the fan. Fan
One reactor
Compressor and
liquid-gas separator
98
2) Remove the
connector of the fan motor.
99
2) Remove the six
screws fixing the IPM
board.
100
5) Pull out the four wires
of electrical heater (three
orange wires, one grey
wire).
7) Remove the
grounding screw.
Grounding screw
101
8) Remove the power
supply wires(L1,L2,S).
9) Then remove the
electronic control box.
102
5 Compressor How to remove the
compressor.
1) After perform work of
item1,2,3.
2) Remove the
discharge pipe and suction
pipe with a burner.
3) Remove the hex nuts
and washers fixing the Discharge
compressor on bottom pipe and
plate. suction
4) Lift the compressor pipe
from the base pan
assembly.
Nuts of
compressor
103