A STUDY ON EMPLOYEES

ATTITUDE TOWARDS JOB

SATISFACTION IN UNIQ
TECHNOLOGIES
 ABSTRACT

The study of this project is A STUDY ON EMPLOYEES ATTITUDE TOWARDS JOB

SATISFACTION WITH REFERENCE TO UNIQ TECHNOLOGIES, and this is solely an internal
analysis of the company.

The project aims at analyzing the level of job satisfaction depending on the work culture of uniq
technologies. The project work is based on primary data. The primary data was collected from the
questionnaire prepared and circulated to the employees.

The analysis of data was done using chart analysis, percentage analysis.

This study gives me the clear picture of the various factors that is involved in determining the
satisfaction level of the employees. Only when the employees are satisfied and they relate themselves
to the company for a long run they can be a valuable and main asset of the company.

Finally it has given me lot of opportunities to know the overall business knowledge of uniq
technologies as being an IT related firm.
 TABLE OF CONTENT

CHAPTER TITLE PAGE

NUMBER
1 1.1.INTRODUCTION

1.2.NEED OF THE STUDY

1.3. OBJECTIVE OF STUDY

1.4. SCOPE OF STUDY

2 2.1. REVIEW OF LITERATURE

2.2.COMPANY PROFILE

2.3.INDUSTRY PROFILE

3 3.1. RESEARCH METHODOLOGY

3.2. AREA OF STUDY

3.3.LIMITATIONS OF THE PROJECT

3.4.METHODOLOGY USED

3.5.RESEARCH DESIGN

3.6.TOOLS FOR DATA COLLECTION

4 DATA ANALYSIS AND INTERPRETATION

5 5.1.FINDINGS

5.2.SUGGESTION AND RECOMMENDATION

5.3.CONCLUSIONS

6 6.1.ANNEXURE

6.2.BIBLIOGRAPHY
 LIST OF TABLES

TABLE PAGE
TITLE
NUMBER NUMBER

4.1 Opinion about mission

4.2 Communication from managers to employees

4.3 Tools and resources provided for work

4.4 Training for the Job Role

4.5 Opinion of being underutilized

4.6 Expectation of output from employees

4.7 Relationships with Colleagues

4.8 Delivers high Morale

4.9 Work by Supervisor

4.1 Team Bonding with the team

4.11 Support provided for the areas of improvement

4.12 Queries answered by Management

4.13 Satisfaction level of salary Package

4.14 Satisfaction level of career or growth opportunities

4.15 Satisfaction level of the benefits offered

4.16 Satisfaction level of the metrics to gage pay rise

4.17 Information provided in the first instance

4.18 Maintenance of Workplace

4.19 Safety in workplace

Comfortable in expressing vie ws and raising concerns at

4.2
work

4.21 Balance of Work and Personal Life

4.22 Utilization of talent

4.23 Response about the salary received

4.24 Understanding of CTC Plan

4.25 Respect towards employees

 LIST OF CHARTS

TABLE PAGE
TITLE
NUMBER NUMBER

4.1 Opinion about mission

4.2 Communication from managers to employees

4.3 Tools and resources provided for work

4.4 Training for the Job Role

4.5 Opinion of being underutilized

4.6 Expectation of output from employees

4.7 Relationships with Colleagues

4.8 Delivers high Morale

4.9 Work by Supervisor

4.1 Team Bonding with the team

4.11 Support provided for the areas of improvement

4.12 Queries answered by Management

4.13 Satisfaction level of salary Package

4.14 Satisfaction level of career or growth opportunities

4.15 Satisfaction level of the benefits offered

4.16 Satisfaction level of the metrics to gage pay rise

4.17 Information provided in the first instance

4.18 Maintenance of Workplace

4.19 Safety in workplace

Comfortable in expressing views and raising concerns at

4.2
work

4.21 Balance of Work and Personal Life

4.22 Utilization of talent

4.23 Response about the salary received

Understanding of CTC Plan

4.24

Respect towards employees

4.25
 CHAPTER 1

1.1. Introduction

Job satisfaction describes the degree to which individuals enjoy their job. It was described by Edwin
Locke (1976) as the state of feeling resulting from appraising one‟s job experiences. While job
satisfaction results from both how we think about our work (our cognition) and how we feel about our
work (our affect) (Saari & Judge, 2004), it is described in terms of affect. Job satisfaction is impacted
by the work itself, our personality, and the culture we come from and live in (Saari & Judge, 2004).

Job satisfaction is typically measured after a change in an organization, such as a shift in the
management model, to assess how the change affects employees. It may also be routinely measured by
an organization to assess one of many factors expected to affect the organization‟s performance. In
addition, polling companies like Gallup regularly measure job satisfaction on a national scale to gather
broad information on the state of the economy and the workforce (Saad, 2012).

On the revenue side of the balance sheet, loyal and committed employees are more likely to go "above
and beyond" to meet customer needs and are highly motivated to work to the best of their ability.

On the cost side, loyal employees stay longer, resist competitive job offers, do not actively look for
other employment and recommend the company to others as a good place to work. These four
behaviors positively influence the cost side of the balance sheet.

In other words, rather than focusing only on retention (that is, trying to retain employees who have
already decided to leave), organizations should proactively recognize the benefits of understanding,
managing and improving employee satisfaction. The most successful organizations are those that can
adapt their organizational behavior to the realities of the current work environment where success is
dependent upon innovation, creativity and flexibility.
One of the key steps to understanding and improving employee satisfaction is by acknowledging the
importance of the following factors in building loyalty and satisfaction:

 Broadly-defined responsibilities rather than narrowly-defined job functions

 Effective and regular performance evaluations, both formally and informally
 A corporate emphasis on employee learning, development and growth
 Wide-ranging employee participation in the organization as a whole.

Typically, a combination of factors influences employees' decisions to stay at their current job.
Contributing factors include satisfying work, a sense of job security, clear opportunities for
advancement, a compelling corporate mission combined with the ability to contribute to the
organization's success, and a feeling that their skills are being effectively used and challenged.
Specifically, employees who enjoy their work identify themselves with their employer and perceive
that the company is flexible regarding work and family issues also intend to stay with the organization.

1.2. NEED FOR THE STUDY

A company is only as strong and successful as its members, its employees, are. By measuring
employee satisfaction in its key factors, organizations can study the strategy needed to improve
employee satisfaction, retention, and productivity.

Employees who aren‟t satisfied with their jobs are very likely to leave. If they don‟t quit and continue
to work they can become a source of bad morale and do a great deal of harm in the organization. In
most organizations when an employee quits the major reason that is assumed by the management for
the employee to relieve themselves from the organizations could be that they are not satisfied with the
salary package.

Surveying employees on a regular basis is a great way to stay in touch with the pulse of the business.
Before launching a survey though it is important to establish the ground rules.

Many employees will be unwilling to express their honest feelings. We need to make sure that the
confidentiality is maintained and the feedback provided will be implemented.

Explain that employee comments are important to the company. State what will be done with the
results. And then live up to those statements. Employees will become doubtful of management‟s
intentions if they don‟t follow through. There are many resources to assist companies in the survey
process. However most human resource managers are very capable of designing and conducting their
own employee satisfaction survey.

1.3. OBJECTIVES OF THE STUDY

PRIMARY:

 To understand the various aspects related to Employees satisfaction in the organization.

 To know Employees understanding of company‟s mission and vision statement.
 To check Employees satisfaction levels with their team leaders, with the Management and
within the team members.

SECONDARY OBJECTIVES

 To measure Employees satisfaction on Compensation and Benefits.

 To find out the expectations of Employees from Management.
 To compare the desired satisfaction with the actual one.

1.4. SCOPE OF THE STUDY

The study covers all levels of Employees and various aspects of Employees like:

 Interpersonal relations,
 Opportunities for career growth,
 Compensation and benefits,
 Training and development,
 Working conditions,
 Communications,
These aspects were taken into consideration to measure Employee Satisfaction.
 CHAPTER 2

2.1. REVIEW OF LITERATURE

Job satisfaction can also be explained as the agreeable emotional condition resulting from the
assessment of one‟s job as attaining or facilitating the accomplishment of one‟s job values‟‟ (Yang,
2009).

Job satisfaction does have impact on future performance through the job involvement, but higher
performance also makes people feel more satisfied and committed. It is a cycle of event that is clearly
in keeping with the development perspective. Attitudes such as satisfaction and involvement are
important to the employees to have high levels of performance. The results of the study revealed that
attitudes namely satisfaction and involvement, and performance are significantly correlated.

Velnampy (2008) Research has shown that there may be many environmental features that can be
created and maintained to give employees job satisfaction. Pay and benefits, communication,
motivation, justice and leisure time all seem to play a part as to whether employees are satisfied with
their jobs, according to studies which helps to retain employees.

(Brewer 2000; Employee 2000; Money 2000; Wagner 2000 Employers have a need to keep
employees from leaving and going to work for other companies. This is true because of the great costs
associated with hiring and retraining new employees.

The best way to retain employees is by providing them with job satisfaction and opportunities for
advancement in their careers (Eskildesen 2000, Hammer 2000).

Financial reward is one of the factors that produce job satisfaction as mentioned in need fulfillment
model by Kreitner and Kinicki (2006).

In the study of Khojasteh (1993 revealed that Pay and security were greater motivators for private than
for public sectors Professional development opportunities and salary packages are of great importance
that create job satisfaction factors (Grace & Khalsa, 2003). top most factors in producing job
satisfaction include financial resources, faculty workload, and technology impact (Miller et al., 2001).
Compensation systems may affect faculty‟s job satisfaction and thus influence intentions to quite as
well retention rates. Higher compensation level leads to higher job satisfaction and retention rates for
faculty are also higher. An enhanced reward in organizations also enhances job satisfaction (Boyt et
al., 2000).

For understanding job satisfaction it is required to know some major discussions of the industrial
psychology. The concept of job satisfaction is related to this field and and Herzberg‟s duality theory
is one of its major propositions (1959).

Organizations have significant effects on the people who work for them and some of those effects are
reflected in how people feel about their work (Spector, 1997). This makes job satisfaction an issue of
substantial importance for both employers and employees. As many studies suggest, employers benefit
from satisfied employees as they are more likely to profit from lower staff turnover and higher
productivity if their employees experience a high level of job satisfaction. However, employees should
also be happy in their work, given the amount of time they have to devote to it throughout their
working lives‟ (Nguyen, Taylor and Bradley, 2003a).

Bob (2011) This constitutes measuring job values, designing and maintaining pay structures, paying
for performance, competence and skill, and providing employee benefits. However, compensation
management is not just about money. It is also concerned with that non-financial compensation which
provides intrinsic or extrinsic motivation.

Pearce (2010) Compensation implies having a compensation structure in which the employees who
perform better are paid more than the average performing employees.

Hewitt (2009). Compensation Management as the name suggests, implies having a compensation
structure in which the employees who perform better are paid more than the average performing
employees. This encourages top-performers to work harder and helps to build a competitive
atmosphere in the organization.

Harrison and Liska (2008) in their study posit that reward is the centre piece of the employment
contract-after all it is the main reason why people work. This includes all types of rewards, both
intrinsic and extrinsic, that are received as a result of employment by the organization.
V.S.P.Rao (2008) mentions in the strategic overview that the main objectives of compensation
administration are to design a cost-effective pay structure that will attract, motivate and retain
competent employees and that will also be viewed as fair by these employees. Apart from meeting
legal requirements, organizations have to take care of ever rising employee expectations and
competitive pressures while designing an effective compensation plan.

A sense of belonging in the work environment is considered to be more valued by the employees
(Miller, Erickson & Yust, 2001). By offering suitable level of privacy and sound control on work
place that improves the levels of motivation to be committed with the organization for long term, it is
easy for the organizations with magnificent personalization strategies to satisfy and retain employees
(Wells & Thelen, 2002 cited in Madiha et al., 2009).

Miller, Erickson & Yust (2001), stated workers think them to be valued in the work climate that
offers them a sense of belonging. Sometimes employee satisfaction and retention can be attained by
offering proper level of privacy and proper control on the workplace which improves the motivation
intensity to be loyal with organization, in organizations having munificent personalization procedures
and strategies (Wells & Thelen, 2002 cited in Madiha et al., 2009).
2.2. COMPANY PROFILE

VISION
UNIQ technologies which provide the best services in software field and fulfill the needs and
requirements of the clients in the technological development in software field.

MISSION
“To develop and to enrich the unique quality of services in software field and to develop the technology
UNIQ has provided many services for employees, clients, and students and for all peoples.”

UNIQ TECHNOLOGIES
UNIQ technologies is a leading software services company on consulting, enterprise solutions, internet
applications, it services, system software, networking and telecom and software testing, verification and
validation. UNIQ combines business and technical knowledge based on the requirements of the client
and ensures maximum customer satisfaction.

“At UNIQ, it means achieving real business results that allow you to transform, and not just maintain,
your operations. UNIQ‟s IT services, industries solutions, and outsourcing bring you a level of certainty
that no other competitor can match ”.

HISTORY OF UNIQ TECHNOLOGIES

UNIQ Technologies is an ISO 9001:2008 certified company and approved by Government, which was
specialized in SOFTWARE/SERVICES/DEVELOPMENT company founded by specialized in
SOFTWARE/SERVICES/DEVELOPMENT company founded by professionals from leading MNCs
like TCS, WIPRO, IBM, CTS, and Accenture .

With a clear vision of providing cost effective solutions to small and medium sized companies, UNIQ
TECHNOLOGIES has served more than 112 clients in the area of Banking, Retail, Hospitality,

Logistics solutions etc. We are an ISO 9001:2008 certified company and approved by Government.

All trainers are professionals from MNCs like TCS, Infosys, Accenture and IBM. Employees in UNIQ
technologies provides many services for the clients and invents new technologies for the upcoming
technologies for the development of software growth.
UNIQ TECHNOLOGIES creates a high quality software and to Software Solution development. The
Employees of UNIQ being software professionals know what it takes to get employed in this industry.
With the founders having rich experience of working with various MNCs, UNIQ will also be involved in
developing soft skills and various placement related activities (Improving logical abilities, Effective
communication in English, developing a positive attitude).

UNIQ provides many offerings like business and technology consulting, application services, systems
integration, product engineering, custom software development, maintenance, web applications,
independent testing and validation services, IT infrastructure services and business process outsourcing.

Every organization has unique requirements. That is why UNIQ technologies develops and implements
solutions that are tailored to meet your specific challenges. Whether you need a secure IT infrastructure,
systems security certification and accreditation, database support, or a complete system overhaul, UNIQ
technologies staff works diligently and efficiently so you receive the best technology solutions and
superior customer service. Regardless of the size or scope of project, UNIQ can meet the challenge.
UNIQ also provides various services like Web designing, network solutions, software solutions, testing
services, domain name registrations and hosting.UNIQ technologies also specialize in web design and
development That's why we don't just create a good-looking web site and then wash our hands of it.
UNIQwork with you to ensure that the web sites get outstanding results .

Network solutions: UNIQ technologies offer the industry's leading service-enabling network
Infrastructure that provides the ability to take advantage of a broad range of service models in

Order to offer any type of service on any network across any device.
Software solutions provides Global 5000 businesses with world-class professional service and software
solutions. Please hover over the links on the left to learn more about a product family and how it fits into
WE's corporate strategy.

Testing services: Testing is perceived to take too long and cost too much. This is to some extent true.
However, this is likely due to the fact that companies do not focus on simple testing processes until very
late into the development life cycle.
Domain name Registration &Hosting: UNIQ is the leader in providing quality and cost efficient web
hosting services. They provide flexible hosting services, ranging from the affordable Hosting package to
unparallel Unlimited Hosting package, to suit customers‟ needs.

UNIQ technologies provide many services for employees, clients and for the people seeking for software
development.


Training the Facility for software development


Creating the Leadership quality


Clients trained by the faculty for software development


Quality management


Adaption to managed care environment


Organizational strategic planning and development


IT strategies and provider network development

Faculty development and leadership programs


Quality management and accreditation of systems


Research program development

Location: Chennai, Coimbatore, Tirunelveli

Facilities Available


Well specialized infrastructure for Presentation


Specialized Laboratory for robotics development.


Good management for human resource.
AREA OF FOCUS
UNIQ Technologies focus areas include network support, network implementation, embedded system
research & development and robotics. UNIQ Technologies addresses the needs of well-defined industry
segments such as BPO‟s, IT. It has alliances with global IT majors such as Microsoft, CISCO and Red
HatLatelyit has started programs like Android Apps. Development in association with Google along with
Cloud computing believed to be the only organization in India running them on professional level.

UNIQ TECHNOLOGIESCOURSES
Software: - Software is a general term for the various kinds of programs used to operate computers and
related devices.UNIQ provide two course in software such as PHP and JAVA (core and advance).

PHP stands for PHP: Hypertext Preprocessor, with that PHP standing for Personal Homepage. PHP is an
open-source language, used primarily for dynamic web content and server-side applications.

JAVA is a programming language originally developed by James Gosling at Sun Microsystems and
released in 1995. Java is a high-level, third generation programming language, like C, FORTRAN,
Smalltalk, Perl, and many others. You can use Java to write computer applications that crunch numbers,
process words, play games, store data or do any of the thousands of other things computer software can
do.

Microsoft: Microsoft is the world's leading producer of computer software. Microsoft was incorporated
in 1981.UNIQprovide the course of MCITP, WINDOW 7 & EMAM 70-680.

Embedded System:- An embedded system can be defined as a control system or computer system
designed to perform a specific task. Common examples of embedded systems include MP3 players,
navigation systems on aircraft and intruder alarm systems. An embedded system can also be defined as a
single purpose computer. UNIQ provide the course in embedded system such as 8051, PIC, ARV, ARM,
and REBOTICS.

UNIQ Technologies (Core) takes care of IT support, embedded systems R& D & Implementation
services, whereas UNIQ web solutions is a web & software development company that takes care of
Software development & web service solutions.It offers a vast portfolio of IT solutions to customers
spread across Punjab, Haryana & Himachal Pradesh. UNIQ Technologies is a pioneer in the field of IT
education in south India.

UNIQ Technologies set up education Centre in Chennai and followed them with centers in
Coimbatore,Tirunelveli in the years that followed. In 2005, UNIQ Technologies introduced corporate
training programs which as an initiative were highly appreciated by the industry and corporate alike.
UNIQ Technologies provides industrial training to BTech/MCA/BCA/Diploma students in fields like
Embedded systems, Robotics ,PLC and SCADA Automation Technologies, Advance Networking
Technologies(CISCO) ,JAVA development, .NET development , PHP Programming and Web
development , Redhat (RHCE) and Ubuntu Administration , Microsoft System Administration( MCSE
2003 , MCITP 2008 )

PRODUCTS
Storage Systems
We have CATALYST which is the sole distributor of INFORTREND Storage Solutions in MALAYSIA.

Infortrend is a leading provider of cost-effective, high performance Networked Storage Solutions. Our
EonStor RAID subsystems support all storage interfaces including Fibre, iSCSI, SAS, SATA and SCSI.

We also provide Storage Support Services for all makes of storage

BIO METRIC SYSTEMS

VE 2727 is a widely used Access Control in the office. Choosing a lot of stable original parts, strictly
follow the national security product standard. VE 2727 is suitable for the entrances and exits of office,
factory, hotel, school, etc. All input /output are using anti-jamming protection and over-voltage/circuit
protection. The product experiences the strict degradation test before leaving factory, the greatest
advantage of VE 2727 is easy to install, with multifunctional & elegant design and reasonable price.

Benefits
Adopt high reliable industrial component parts and optical sensor, watchdog monitor to avoid unit hang,
unique reset key keeps the unit well work

Easy to install all the cable connection EM lock installation are the same to the traditional IC/ID Access
control
One-way alarm output: dismantlement alarm ,threaten alarm ,unlock illegally alarm , not block alarm

VEHICLE TRACKING SYSTEM

Introducing a system where your vehicle can go anywhere except out of sight. The Vehicle Tracking
Solution lets you see exactly where your cargo is whenever you need to. Vehicle Tracking Solution is an
efficient system for tracking and monitoring of commercial and passenger vehicles.

How does it work?

The tracking device, which consists of a GPS unit and a CDMA module, constantly sends out
information about the vehicle‟s position, speed, distance travelled and duration of each halt. This
information can then be accessed from a central location through a website or a mobile phone.

Benefits

Optimizes fuel costs with better route planning, cuts down on overtime and increases
operational efficiency.


Let‟s you schedule service calls or deliveries based on the vehicle closest to the destination.

Allows you to handle larger job loads with ease.

 Improves flexibility and lets you make on-the-spot decisions on fleet management.

 User-friendly software, training and support.


Eliminates the noise.

Features


GPS, CDMA a Dual SIM enabled unit.

Integrated two-way voice and SMS communication.

Effective decision making as a result of customizable reports providing transparency in
operations.

Remotely programmable address book and polling frequency settings.

Configurable visual hot keys for traffic jams and accidents.

Vehicle information can be accessed online or by using a mobile phone.

Different types of reports available at the GIS server (speed, distance travelled, route,
landmarks crossed, etc)

Hands-free kit for voice calls.

After-sales service currently available at over 200 dealers across the country.

24-hour customer care.

SERVICES
New Product Development Services
UNIQ provides high-quality turnkey new product development services. This includes end-to-end
development from a “concept”, making the product a reality

We provide services for the development of following types of products:

Electronic products

Electro-Mechanical products

Mechanical products

Our activities include

Requirements Specification Generation

Product Design

Field / “Real Environment” Testing

Product Certification

We offer our clients high-quality product design starting from simple Sensor up to complex high-speed
data acquisition systems.

Hardware Design Services

Hardware design is a critical part of any system design. Achieving optimal and right hardware
design is important.

UNIQ team has extensive expertise and years of experience in low to high complexity and high-speed
hardware system and board designs. This includes designs for harsh environment industrial and defence
applications. Our engineers have vast experience in all aspects of good hardware design including high-
speed designs, timing analysis, Signal Integrity analysis to achieve “first time right” designs. Our team is
well versed with requirements of EMI/EMC, safety, DFM/ DFT and ensure the success of the product
when it goes in the “real world” environment.

Some design highlights


High-Speed hardware designs

Two Layer board designs with impedance control

Considerations for DFM/DFT

Designs for harsh environment industrial applications

Our experience in hardware designs is as follows:

Architecture / System Designs

Processors

Various families of 8/16/32 bit processors, micro controllers, SOCs

Mixed Signal Designs

Analog/digital mixed signal circuit designs

Framers and Mappers

10/100/1000 Base-T/F Ethernet•

Board designs

Multilayer boards: 2 layers

Microcontroller boards
High-speed line cards

Wireless boards for RF, GSM, GPS

Timing / Control / Synchronization / Clock cards

Switch / Cross-connect cards

Interface boards, IO Panels, Power Supply cards

Evaluation / Reference boards

Serial Interface: up to 2.5 GHz.

Automotive and Transportation Industry Services

From the Model T of the early 20th century to the upcoming Autonomous vehicles, the automotive
industry has seen a paradigm shift like no other. What was considered as a purely mechanical/electric
assembly of components has ceased to become automobile of the future – with software and electronics
setting the motion?

In most cities automobiles (specifically cars) are considered by people as their second home leading to a
fast convergence between consumer electronics and the possibilities in a car. The resultant effect is the
emergence of new facets of connected cars, self-driving cars, apps, the Internet of Things (IoT), the User
Experience (UX), Big Data, and from safety electronics to consumer electronics. It is estimated that there
are millions of lines of codes in a car at times even exceeding those in an aircraft. Analysts estimate that
more than 80% of all automotive innovation now stems from electronics.

Some automotive innovation:


Multi-sensing system with front camera

Forward Collision Avoidance Assist Concept

Multi-sensing system with rear camera


Fastest Route Guidance Systems


All-around “Collision Free” Prototype

IT SERVICES
I. RESPONSIVE WEB DESIGNING

Responsive web design is an approach which demonstrates that the web design and web development
should respond to the user‟s environment and actions supported by the display size, orientation, and
platform.

Mobile Internet has taken the world long way in the lead and largely the Indian marketplace. You all will
be amazed to be acquainted with the fact that there are 2.5 billion internet users, globally, and around
60% of them use cellular phones as the main mode for online accessibility. This means that 6 out of 10
grown-up people use the mobile gadget to access the web. The situation thus discloses a big opportunity
for online marketers. If you crave to accomplish your center of attention on the audience at anytime and
anywhere, then there is no preferable option than to master your existing web page or to obtain an
exclusively mobile friendly responsive web page design. In either of the case, UNIQ Technologies is a
single name that you can have faith on for the most groundbreaking and remarkable Responsive Website
Design Services in TamilNadu, India.

Advantages of Responsive Design


Super Flexible


Excellent User Experience


Cost Effective


It is Recommended By Google

Very Easy to manage

II. SEO Services

UNIQ Technologies is a fastest growing SEO Company in India, Providing SEO Services across the
globe. SEO Services adopts an professional approach while actualizing and executing a SEO process that
will greatly impact the outcome of by successful achievement through our demonstrated and
experimentally figured methodologies that is rehearsed and equipped by our team of SEO consultants,
analyst and experts who, with their familiarity and industry specific knowledge, give you the ideal plan
that will boost the search engine rankings. Search Engine Optimization is more technical and needs a
wonderful planning for sorting out the right keywords and content rewriting for the website so that it can
best describe the type of website to the search engine. Web crawlers are the best approach to get your site
seen by potential clients. Site improvement or SEO is a science that calculates web crawler calculations
and human guest conduct to get your site rankings on real web crawlers like Google, Bing, and Yahoo.
SEO is likewise the specialty of utilizing Meta Tags and other Parameters which are put-forth by Search
Engines.

Are you looking for SEO packages in Tamil Nadu that are convenient to your online promotion plan?
Join hands with us and let your business grow.

At UNIQ Technologies, charges offered for SEO packages are quite minimal when compared to the
return on investment. We understand that every business is different; hence our packages are quite
flexible.

Clients can discuss and obtain the best SEO packages that suit their business model and budget. We offer
ideal SEO packages for new start up businesses with budget constraints. Clients can also upgrade or
downgrade the services in the package later.

Advantages of SEO


Increased Traffic


ROI

Cost effectiveness


Increased site usability


Brand Awareness

III. Mobile App Development

The Google OS, which powers 88% of all smartphone in the global market, is undoubtedly dominating
the „World of Operating Systems‟.

Android Application Development is taking an edge over other mobile operating systems around the
globe. The open eco-system of Android has worked in favour of Google, running most of the major
smartphones in the world today and has become the most favored platform. Having an Android
application developed gives your customers and employee easy access to your business and in return
gives you the huge profit.

Android not only strengthens your brand awareness but also helps you to connect with your customers
who are on the move.

Why are Mobile Apps Important?

A well-developed smart app is way faster than a mobile browser. In addition, you can ensure
the important elements of your app are available even when offline.

It‟s an amazing reminder of your business. Everyone loves their phones and hence your app
becomes part of their daily life

It increases consumer engagement, ensuring long-term repeated customers.

It helps you reduce cost with other marketing tools like SMS, newsletter, etc

It is the future and you need to master it today.

 26

Architectural Services
Architectural Drafting and Design Services:

Architectural 2d drafting:

We offer all types of Architectural 2d Drafting services to help you in making paper less
working environment and digitize your drawings and ideas.

We do the following services:


Interior and Exterior models of buildings.


Furniture and Fixtures of offices, residences, clubs & hotels, hospitals etc.


Product Modeling.


Photo Montage & Landscaping.

Animation & Walkthroughs:

We create quality animation & walkthroughs with latest animation software available today
to meet industry demands. We can convert 3D models in to walkthrough, giving you a feel of
reality to your concept/product/buildings.

Structural Services

We provide complete details for each steel member, its fastening details, hardware list and
the match-mark. Using the customer prescribed CAD Software we can customize the
drawings as per specific need of marking schemes (Sheet size, layering, text style, etc.).
AISC codes and other standards are followed as per design requirement.

We provide drawings for a variety of structures including:


Space frames and utility towers


Conveyor galleries and supports
 27


Equipment supports


Tanks, bunkers, silos and hoppers

 Pressure vessels

MECHANICAL SERVICES

“High Accuarcy, Legacy Data Conversion”

Outsourcing the non-core activities allows you to concentrate on core development

activity while increasing productivity

We provide outstanding know-how for the conversion of Boundary Rep and Parametric CAD
models. With the help of our conversion service, you can benefit from the competence of the
leading provider of 3D data conversion software. All 3D CAD systems are supported.

Conversion of complex assembly structures, extensive amounts of data sets and poor quality
models are accomplished within the stipulated of time. We offer conversions with high end
CAD software. With the help of geometrical model comparisons following conversion, you
can guarantee that the converted geometry corresponds exactly to the output model.

Product Design and Development

New Product Development (NPD):

CEC‟s New Product Development is designed for organizations that want to:

Create a pipeline of new products.


Develop an existing product to target the demanding market.

 Re-engineer an existing product by introducing new exciting features with latest

technology.


Innovate completely new ideas for sustainable products.
 28

When developing new products or services we consider the following:

New technologies which could have been developed internally or available externally.

Product competitors.

Need for the product in Customer‟s perspective, through market research, focus groups, and
direct feedback of customers.

CEC has a effective-strategy for NPD. We begin with an analysis of your existing product or
situation. Then, we jointly apply our thinking tools to create the virtual products i.e. 3D CAD
models. These virtual 3D products will have novel variations on the existing product or
completely new concepts. We test these ideas by passing them through various process such
as Brain storming a rigorous set of questions and analyses designed to separate the truly
viable ideas from the merely interesting. In the case of NPD, only ideas that the team
identifies as having high market potential and a very good chance of implementation pass to
the next stage.

What You Can Expect form us

We consider an NPD project successful when new products or services are actually launched
in the market. But even before this stage, you will be able to see results, including these three
deliverables that you can immediately assess when the project is completed.

 A list of ideas that have passed Brain storming.

 Selected concepts, which mutually agreed upon, and which will be turned into
proposals for development.

 A preliminary action plan for implementing the development of your New

Product/Service.
 29

Reverse Engineering

“Reverse Engineering (RE) is today a consolidated methodology integrated in the design

process for reconstructing surfaces from physical prototypes.”

While doing Reverse Engineering, we analyze what makes a product works and the product
will be digitized which could be converted in to 3D CAD models. We create reports, and
those reports specify the exact answers to the questions posed. The data points could be
captured in 2D or 3D using contact or non-contact methods. The collected data points can be
supplied in convenient CAD formats as required by our customers. Engineering companies
requesting either data retrieval of part geometry or generating part prints can be reverse
engineered. The data is generated by scanning X Y Z points and supplying them in an ASCII,
DXF or IGES format.

Industrial Design

The skills that we encompass cover the aesthetics and usability of a product, which may be
improved for marketability and production. As such the industrial design looks at form and
function, and the connection between product and user.

Conceptual Design:
Concept Development

Brainstorming

Ideation

Product Research

Market Segment Analysis

Color Studies

Branding
 30

Research

Material & Processes

Compliance Requirements (EMI, UL, NEBS, FAA)

Component Sourcing

Competitive Review

Product User Analysis

Ergonomic / Interface / Human Factors Assessment

Visualization

 Photo Realistic Renderings.

 Animation and Computer Simulation.

 Models for explanation (Study Models).

 Mock-ups.

 FDM & SLA Prototypes.

 Mechanical Prototyping.

 Field Testing Prototypes.

 Production Liaison

Having experienced people with more than 15 years of experience CEC understands the
importance of a successful product launch. From concept to prototyping, from R&D to
collaborative product development, we work to turn your planned vision into reality.
 31

Software Solutions

We provide Global 5000 businesses with world-class professional services and software
solutions. Please hover over the links on the left to learn more about a product family and
how it fits into We‟s corporate strategy.

Software Solution with over a decade of solid experience is the most promising name for
total IT solutions.

We are offering professional software programming services in PHP, MySQL, PERL, Java
Script, HTML, Front end and back end systems.

Network Solutions

uniq technologies offers the industry‟s leading service-enabling network infrastructure that
provides the agility to take advantage of a broad range of service models in order to offer any
type of service on any network across any device. uniq technologies‟s infrastructure extends
the range of opportunities, enriches the end-user experience, while reducing the complexity,
costs and risks along the way for uniq technologies‟s service provider, enterprise and public
sector customers.

How does it work?

Network Manager offers unified network management and centralized automation of the
complete device lifecycle across uniq technologies‟s infrastructure of routing, switching and
security products. This enables IT departments to improve network performance
management efficiency and security while lowering operating costs.
 32

Web Designing
Uniq technologies also specialize in web design and development that‟s why we don‟t just
create a good-looking web site and then wash our hands of it. We work with you to ensure
that the web sites get outstanding results – your company deserves no less.

Whether you want to create a brand strategy, rebuild your image, take your company online
(finally!) or market your company to a whole new world online, we can stand by your side
and make it happen for you. Contact us today to find out what we can do for your business to
lead you on the path to success.

We are pioneer in providing total offshore and local web based solutions for small to large
enterprises as well as other web design companies. Solutions that empower SME, large
corporate companies or other web solution providers with a competitive advantage by
enabling them to focus on their core activities rather than identifying website requirements
and do the programming and development works.

Testing Services

Testing is perceived to take too long and cost too much. This is to some extent true.
However, this is likely due to the fact that companies do not focus on simple testing
processes until very late into the development life cycle.

Studies reveal that it is far more expensive to catch defects during testing – at least 60 times
as costly as finding the defect during design or prior to coding. (Watts S. Humphrey,
American Programmer, Dec 1994)

When they do get around to it, most organization‟s testing processes are not very disciplined
– they lack definition, measurement, and the ability to be repeated.
 33

Typically, more than half of all software defects are found downstream in the development
process or during post-sale software use. This late discovery costs the economy billions of
dollars annually, since almost every business in the world relies on software to operate. And,
in today‟s highly regulated business environment, companies can no longer afford to
overlook software errors.

To be effective, software applications testing must start at the beginning of the development
process and play an integral role throughout the application lifecycle. uniq Technologies
works in partnership with the clients to test software across all phases of development.
Moreover uniq technologies as your QA partner brings skills, processes and tools to improve
your testing capabilities as a whole.

Our testing experts take the uncertainty out of product quality.

Our proven QA methodology has worked consistently to our customer‟s benefit. With every
project, we rigorously follow steps such as requirements analysis, project planning and
scheduling, test planning, team planning, implementation, feedback and follow-up. This has
ensured bug free products in the shortest possible time.

uniq technologies can complement your QA team by fulfilling tasks that your QA team does
not have the required bandwidth to do. Alternatively you can outsource your entire QA effort
to uniq technologies. In either scenario, uniq technologies‟s experienced project team will
work seamlessly with your development and QA team to deliver a great product.

uniq technologies is committed to delivering three key elements of Quality Management

System:- Verification,Validation and Audit. We have extensive experience testing Web-
based applications, client server applications, Windows applications and UNIX applications.
Our domain expertise includes testing Banking and Insurance applications, ERP and Supply
Chain products, CRM Applications, Wireless and Embedded Systems and HR Suites.
 34

Our consultants develop test plans, write test cases and scripts, execute tests, document
defects and report testing status. You know at every step along the way which tests have
passed, which have failed and which remain to be run.

We perform functional testing, regression testing, install/de-install testing,

platform/compatibility testing, white-box testing and many other test types.

Our methodology adopts a collaborative approach with client‟s practitioners for successful
testing and implementation. We have developed robust methodologies that allow us to get
projects underway rapidly and produce high-quality results using a predictable low-risk
approach. We also ensure smooth knowledge transfer to the client‟s core team to ensure
continual process improvements.

We also help clients to select and implement new tools, including those used for test
management, configuration management and defect tracking.

Testing can be performed at your site or remotely as per the client‟s needs.

Domain name Registration and Holding

Uniq is the leader in providing quality and cost efficient web hosting services. We provide
flexible hosting services, ranging from the affordable Hosting package to unparalled
Unlimited Hosting package, to suit your needs.
 35

INDUSTRY PROFILE

Introduction

The global sourcing market in India continues to grow at a higher pace compared to the IT-
BPM industry. India is the leading sourcing destination across the world, accounting for
approximately 55 per cent market share of the US$ 185-190 billion global services
sourcing business in 2017-18. Indian IT & ITeS companies have set up over 1,000 global
delivery centres in about 80 countries across the world.

India has become the digital capabilities hub of the world with around 75 per cent of global
digital talent present in the country.

Market Size

India‟s IT & ITeS industry grew to US$ 167 billion in 2017-18. Exports from the industry
increased to US$ 126 billion in FY18 while domestic revenues (including hardware)
advanced to US$ 41 billion.

Spending on Information Technology in India is expected to grow over 9 per cent to reach
US$ 87.1 billion in 2018.*

Revenue from digital segment is expected to comprise 38 per cent of the forecasted US$
350 billion industry revenue by 2025.

Investments/ Developments

Indian IT's core competencies and strengths have attracted significant investments from
major countries. The computer software and hardware sector in India attracted cumulative
Foreign Direct Investment (FDI) inflows worth US$ 32.23 billion between April 2000 to
June 2018, according to data released by the Department of Industrial Policy and
Promotion (DIPP).
 36

Leading Indian IT firms like Infosys, Wipro, TCS and Tech Mahindra, are diversifying
their offerings and showcasing leading ideas in blockchain, artificial intelligence to clients
using innovation hubs, research and development centers, in order to create differentiated
offerings.

Some of the major developments in the Indian IT and ITeS sector are as follows:

Nasscom has launched an online platform which is aimed at up-skilling over 2 million
technology professionals and skilling another 2 million potential employees and students.

Revenue growth in the BFSI vertical stood at 10.3 per cent y-o-y in the first quarter of
2018-19.

As of March 2018, there were over 1,140 GICs operating out of India.

Private Equity (PE)/Venture Capital (VC) investments in India's IT & IT sector reached
US$ 7.6 billion during April-December 2017.

Government Initiatives

Some of the major initiatives taken by the government to promote IT and ITeS sector in
India are as follows:

The government has identified Information Technology as one of 12 champion service

sectors for which an action plan is being developed. Also, the government has set up a Rs
5,000 crore (US$ 745.82 million) fund for realizing the potential of these champion service
sectors.

As a part of Union Budget 2018-19, NITI Aayog is going to set up a national level
programmed that will enable efforts in AI and will help in leveraging AI^ technology for
development works in the country.
 37

Achievements

Following are the achievements of the government during 2017-18:

About 200 Indian IT firms are present in around 80 countries.

IT exports from India are expected to reach highest ever mark of US$ 126 billion in 2017-
18.

Highest ever revenue was generated by Indian IT firms at US$ 167 billion in 2017-18.

Road Ahead

India is the topmost offshoring destination for IT companies across the world. Having
proven its capabilities in delivering both on-shore and off-shore services to global clients,
emerging technologies now offer an entire new gamut of opportunities for top IT firms in
India. Export revenue of the industry is expected to grow 7-9 per cent year-on-year to US$
135-137 billion in FY19. The industry is expected to grow to US$ 350 billion by 2025 and
BPM is expected to account for US$ 50-55 billion out of the total revenue.
 38

CHAPTER 3

3.1. RESEARCH METHODOLOGY

Sampling is a procedure to draw conclusions about significant group of Respondents by

studying a small sample of the total population. A sample is a section of the population
selected to present the population as a whole. Ideally the sample should be representative
so that the researches can make accurate estimate of the thoughts and behaviors of the large
populations.

SOURCES OF DATA

Primary data collection is necessary when a researcher cannot find the data needed in
secondary sources. Three basic means of obtaining primary data are observation, surveys,
and experiments. The choice will be influenced by the nature of the problem and by the
availability of time. For this research study Questionnaire was the Primary Data source
which is applied to UNIQ TECHNOLOGIES

3.2. AREA OF STUDY:

The study was carried out among the employers of UNIQ Technologies to determine the
level of satisfaction.

TIME DURATION

The period of the study was carried out for duration of 3 months

3.3. LIMITATIONS OF THE PROJECT

 Only the domestic market is the focus of this study.

 Sample size is limited due to the limited period allocated for the survey
 The analysis is completely based on the information provided by the employees and hence
could be biased.
 Taking appointment of the respondents became a little difficult.
 Geographical area is restricted only to Chennai region
 Employees felt that the questionnaire was too big
 39

3.4. METHODOLOGY USED

Primary data source was applied for the collection of the data from Uniq Technologies.
Data collected are edited and coded by using the tabular columns. This helps in converting
the gathered data into a tabulated grouped data.

 Percentage Analysis is applied to create a contingency table from the frequency

distribution and represent the collected data for better understanding.

 Chart Analysis is applied for better understanding of the percentage analysis and it
is done via pie, bar charts etc.

3.5. RESEARCH DESIGN:

Descriptive research, also known as statistical research, it is used to obtain information

concerning the current status of the phenomena to describe “what exists” with respect to
variables or conditions in a situation.

3.6. TOOLS FOR DATA COLLECTION

Survey method is employed to collect the data from the respondents and the data are
collected with the help of questionnaires. Questionnaire is administered for the
respondents. Questionnaire is a standardized form for collecting information to elicit data
from the respondents. A questionnaire consists of a set of questions presented to a
responded for his or her answers. The questionnaire prepared in this study was mainly
aimed at personal interview, multi-choice questions, and also checklists
 40

QUESTIONNAIRE DESIGN

The questionnaire for the research study is to be structured in which different types of questions
like open ended and close ended are covered. The questions will be designed as an opinion,
multiple choices. A closed-ended question is one where the respondent is given a range of
answers and has to make a choice of one or more. The questions in the questionnaire were
arranged in a sequential manner grouped under the different factors of study.

The instruments used in the study are research instrument are the instruments which is used for
gathering or collecting information. The instruments used in the study are,

1. Direct questions
2. Close end questions
3. Dichotomous questions
4. Multiple choice questions

MULTIPLE CHOICE QUESTIONS

A multiple choice question refers to one which provides several set alternatives for its
answers. Thus, it is a middle ground between free answers and dichotomous question.

DICHOTOMOUS QUESTION

The dichotomous question is a question which can have two possible answers. Dichotomous
questions are usually used in a survey that asks for a Yes/No, True/False or Agree/Disagree
answers. They are used for clear distinction of qualities, experiences or respondent's opinions.

SAMPLE SIZE

It refers to the number of elements of the population to sample.

DATA PROCESSING

The study has been carried out with the help of the following data:
 41

Primary data

The primary data was collected through the use of structured questionnaire from the
target respondents using survey method.

Secondary data

The secondary data was collected from journals and internet.

TOOLS FOR ANALYSIS

 Percentage Analysis
 Chart Analysis
 42

CHAPTER 4

DATA ANALYSIS AND INTERPRETATION

Does the company clearly convey its mission to all the employees?

Table 4.1- Opinion about mission

S
No Particulars No of Response Percentage of response
1 Strongly Agree 14 12.50
2 Moderately Agree 22 19.64
3 Neutral 57 50.89
4 Moderately Disagree 12 10.71
5 Strongly Disagree 7 6.25
Total 112 100

Interpretation:

From the table can see that around 12.5% have strongly agreed that the company clearly
conveys its mission to employees, 19.64% have moderately agreed, 50.89% are neutral,
10.71% have moderately disagreed and the remaining 6.25% have strongly disagreed to the
same.

Chart 4.1- Opinion about mission

 43

Do you feel that there is a good communication from managers to employees?

Table 4.2- Communication from managers to employees

S
No Particulars No of Response Percentage of response
1 Strongly Agree 11 9.82
2 Moderately Agree 24 21.43
3 Neutral 69 61.61
4 Moderately Disagree 6 5.36
5 Strongly Disagree 2 1.79
Total 112 100

Interpretation:

From the table can see that around 9.82% have strongly agreed that there is a good
communication between managers to employees, 21.43 % have moderately agreed, 61.61%
are neutral, 5.36% have moderately disagreed and the remaining 1.79% have strongly
disagreed to the same.

Chart 4.2- Communication from managers to employees

 44

Do you have necessary tools and resources needed for your work?

Table 4.3- Tools and resources provided for work

S
No Particulars No of Response Percentage of response
1 Strongly Agree 9 8.04
2 Moderately Agree 54 48.21
3 Neutral 39 34.82
4 Moderately Disagree 8 7.14
5 Strongly Disagree 2 1.79
Total 112 100

Interpretation:

From the table can see that around 8.04% have strongly agreed they are provided with the
necessary tools and resources for their work, 48.21 % have moderately agreed, 34.82% are
neutral, 7.14% have moderately disagreed and the remaining 1.79% have strongly
disagreed to the same.

Chart 4.3- Tools and resources provided for work

 45

Are you provided with adequate training for your job role?

Table 4.4- Training for the Job Role

S
N
o Particulars No of Response Percentage of response
1 Strongly Agree 12 10.71
2 Moderately Agree 38 33.93
3 Neutral 59 52.68
4 Moderately Disagree 2 1.79
5 Strongly Disagree 1 0.89
Total 112 100

Interpretation:

From the table can see that around 10.71% have strongly agreed they are provided with
adequate training for their job role, 33.93% have moderately agreed, 52.68% are neutral,
1.79% have moderately disagreed and the remaining 0.89% have strongly disagreed to the
same.

Chart 4.4- Training for the Job Role

 46

Do you feel that you are underutilized in your job?

Table 4.5- Opinion of being underutilized

S
No Particulars No of Response Percentage of response
1 Strongly Agree 17 15.18
2 Moderately Agree 15 13.39
3 Neutral 26 23.21
4 Moderately Disagree 38 33.93
5 Strongly Disagree 16 14.29
Total 112 100

Interpretation:From the table can see that around 15.18% have strongly agreed they are
provided underutilized in their job role, 13.39% have moderately agreed, 23.21% are
neutral, 33.93% have moderately disagreed and the remaining 1 4.29% have strongly
disagreed to the same.

Chart 4.5- Opinion of being underutilized

 47

Do you accept that the output expected from you is reasonable to be achieved?

Table 4.6- Expectation of output from employees

S
No Particulars No of Response Percentage of response
1 Strongly Agree 24 21.43
2 Moderately Agree 31 27.68
3 Neutral 38 33.93
4 Moderately Disagree 14 12.50
5 Strongly Disagree 5 4.46
Total 112 100

Interpretation:

From the table can see that around 21.43% have strongly agreed that the output expected is
reasonable to be achieved, 27.68% have moderately agreed, 33.93% are neutral, 12.50%
have moderately disagreed and the remaining 4.46% have strongly disagreed to the same.

Chart 4.6- Expectation of output from employees

 48

Do you have a good relationship with your colleagues in your workplace?

Table 4.7- Relationships with Colleagues

S
No Particulars No of Response Percentage of response
1 Strongly Agree 11 9.82
2 Moderately Agree 28 25.00
3 Neutral 61 54.46
4 Moderately Disagree 8 7.14
5 Strongly Disagree 4 3.57
Total 112 100

Interpretation:

From the table can see that around 9.82% have strongly agreed that there is a good
relationship in the workplace, 25% have moderately agreed, 54.46% are neutral, 7.14%
have moderately disagreed and the remaining 3.57% have strongly disagreed to the same.

Chart 4.7- Relationships with Colleagues

 49

Do you accept that the company delivers a high morale?

Table 4.8- Delivers high Morale

S
No Particulars No of Response Percentage of response
1 Strongly Agree 10 8.93
2 Moderately Agree 22 19.64
3 Neutral 57 50.89
4 Moderately Disagree 14 12.50
5 Strongly Disagree 9 8.04
Total 112 100

Interpretation:

From the table can see that around 8.93% have strongly agreed that the company delivers a
high morale, 19.64% have moderately agreed, 50.89% are neutral, 12.5% have moderately
disagreed and the remaining 8.04% have strongly disagreed to the same.

Chart 4.8- Delivers high Morale

 50

Do you agree or accept the work delivered by your supervisor?

Table 4.9- Work by Supervisor

S
No Particulars No of Response Percentage of response
1 Strongly Agree 13 11.61
2 Moderately Agree 26 23.21
3 Neutral 63 56.25
4 Moderately Disagree 6 5.36
5 Strongly Disagree 4 3.57
Total 112 100

Interpretation:

From the table can see that around 11.61% have strongly agreed with the work delivered by
the supervisor, 23.21% have moderately agreed, 56.25% are neutral, 5.36% have
moderately disagreed and the remaining 3.57% have strongly disagreed to the same.

Chart 4.9- Work by Supervisor

 51

Does your Team Leader or your supervisor maintains the team bonding in the team?

Table 4.10- Team Bonding with the team

S
No Particulars No of Response Percentage of response
1 Strongly Agree 8 7.14
2 Moderately Agree 14 12.50
3 Neutral 71 63.39
4 Moderately Disagree 13 11.61
5 Strongly Disagree 6 5.36
Total 112 100

Interpretation:

From the table can see that around 7.14% have strongly agreed with the team bonding,
12.5% have moderately agreed, 63.39% are neutral, 11.61% have moderately disagreed and
the remaining 5.36% have strongly disagreed to the same.

Chart 4.10- Team Bonding with the team

 52

Does your supervisor provides adequate support and communicate your areas of
improvement to be done?

Table 4.11- Support provided for the areas of improvement

S
No Particulars No of Response Percentage of response
1 Strongly Agree 13 11.61
2 Moderately Agree 29 25.89
3 Neutral 43 38.39
4 Moderately Disagree 17 15.18
5 Strongly Disagree 10 8.93
Total 112 100

Interpretation:From the table can see that around 11.61% have strongly agreed with the
supervisor communication in highlighting the areas of improvement, 25.89% have
moderately agreed, 38.39% are neutral, 15.18% have moderately disagreed and the
remaining 8.93% have strongly disagreed to the same.

Chart 4.11- Support provided for the areas of improvement

 53

Does your queries being answered by your supervisor or the management?

Table 4.12- Queries answered by Management

S
No Particulars No of Response Percentage of response
1 Strongly Agree 15 13.39
2 Moderately Agree 15 13.39
3 Neutral 49 43.75
4 Moderately Disagree 21 18.75
5 Strongly Disagree 12 10.71
Total 112 100

Interpretation:

From the table can see that around 13.39% have strongly agreed that the queries are
answered by the supervisor, 13.39% have moderately agreed, 43.75% are neutral, 18.75%
have moderately disagreed and the remaining 10.71% have strongly disagreed to the same.

Chart 4.12- Queries answered by Management

 54

Are you satisfied with the salary package?

Table 4.13- Satisfaction level of salary Package

S
No Particulars No of Response Percentage of response
1 Completely Dissatisfied 10 8.93
2 Dissatisfied 29 25.89
3 Neutral 59 52.68
4 Satisfied 11 9.82
5 Completely Satisfied 3 2.68
Total 112 100

Interpretation:

From the table can see that around 8.93% are completely dissatisfied with the salary
package, 25.89% are dissatisfied, 52.68% are neutral, 9.82% are partially satisfied and the
remaining 2.68% are completely satisfied

Chart 4.13- Satisfaction level of salary Package

 55

Are you satisfied with the career opportunities or growth opportunities offered?

Table 4.14- Satisfaction level of career or growth opportunities

S
No Particulars No of Response Percentage of response
1 Completely Dissatisfied 7 6.25
2 Dissatisfied 13 11.61
3 Neutral 58 51.79
4 Satisfied 23 20.54
5 Completely Satisfied 11 9.82
Total 112 100

Interpretation:

From the table can see that around 6.25% are completely dissatisfied with the career
opportunities, 11.61% are dissatisfied, 51.79% are neutral, 20.54% are partially satisfied
and the remaining 9.82% are completely satisfied

Chart 4.14- Satisfaction level of career or growth opportunities

 56

Satisfaction level with the benefits offered by the Company?

Table 4.15- Satisfaction level of the benefits offered

S
No Particulars No of Response Percentage of response
1 Completely Dissatisfied 13 11.61
2 Dissatisfied 11 9.82
3 Neutral 76 67.86
4 Satisfied 9 8.04
5 Completely Satisfied 3 2.68
Total 112 100

Interpretation:

From the table can see that around 11.61% are completely dissatisfied with the benefits
offered, 9.82% are dissatisfied, 67.86% are neutral, 8.04% are partially satisfied and the
remaining 2.68% are completely satisfied

Chart 4.15- Satisfaction level of career or growth opportunities

 57

Are you satisfied with the metrics carried out to gage your annual pay rise?

Table 4.16- Satisfaction level of the metrics to gage pay rise

S
No Particulars No of Response Percentage of response
1 Completely Dissatisfied 4 3.57
2 Dissatisfied 29 25.89
3 Neutral 52 46.43
4 Satisfied 22 19.64
5 Completely Satisfied 5 4.46
Total 112 100

Interpretation:

From the table can see that around 3.67% are completely dissatisfied with the metrics
carried out to gage the payrise, 25.89% are dissatisfied, 46.43% are neutral, 19.64% are
partially satisfied and the remaining 4.46% are completely satisfied

Chart 4.16- Satisfaction level of the metrics to gage pay rise

 58

Are you provided with necessary information’s in the first instance to get your job
done?

Table 4.17- Information provided in the first instance

S
No Particulars No of Response Percentage of response
1 Strongly Agree 0 0.00
2 Moderately Agree 31 27.68
3 Neutral 43 38.39
4 Moderately Disagree 27 24.11
5 Strongly Disagree 11 9.82
Total 112 100

Interpretation:

From the table can see that around 27.68% moderately agree to the information received in
the first instance to get the job done, 38.39% are neutral, 24.11% moderately disagree and
the remaining 9.82% strongly disagree to the same

Table 4.17- Information provided in the first instance

 59

Do you agree that the workplace is well maintained?

Table 4.18- Maintenance of Workplace

S
No Particulars No of Response Percentage of response
1 Strongly Agree 12 10.71
2 Moderately Agree 15 13.39
3 Neutral 58 51.79
4 Moderately Disagree 19 16.96
5 Strongly Disagree 8 7.14
Total 112 100

Interpretation:

From the table can see that around 10.71% strongly agreed that the workplace is well
maintained, 13.39% have moderately agreed, 51.79% are neutral, 16.96% moderately
disagree and the remaining 7.14% strongly disagree to the same

Chart 4.18- Maintenance of Workplace

 60

Do you agree that the workplace is safe?

Table 4.19- Safety in workplace

S
No Particulars No of Response Percentage of response
1 Strongly Agree 28 25.00
2 Moderately Agree 33 29.46
3 Neutral 47 41.96
4 Moderately Disagree 4 3.57
5 Strongly Disagree 0 0.00
Total 112 100

Interpretation

From the table can see that around 25% strongly agreed that the workplace is well safe,
29.46% have moderately agreed, 41.96% are neutral, 3.57% moderately disagree to the
same

Chart 4.19- Safety in workplace

 61

Are you comfortable in expressing views and raising concerns at work?

Table 4.20- comfortable in expressing views and raising concerns at work

S
No Particulars No of Response Percentage of response
1 Strongly Agree 4 3.57
2 Moderately Agree 21 18.75
3 Neutral 39 34.82
4 Moderately Disagree 28 25.00
5 Strongly Disagree 20 17.86
Total 112 100

Interpretation:

From the table can see that around 3.57% strongly agreed that they are comfortable in
raising the concerns and the views, 18.75% have moderately agreed, 34.82% are neutral,
25% moderately disagree and the remaining 17.86% strongly disagree to the same

Chart 4.20- comfortable in expressing views and raising concerns at work

 62

The environment supports a balance between work and personal life.

Table 4.21- Balance of Work and Personal Life

S
No Particulars No of Response Percentage of response
1 Strongly Agree 19 16.96
2 Moderately Agree 24 21.43
3 Neutral 58 51.79
4 Moderately Disagree 6 5.36
5 Strongly Disagree 5 4.46
Total 112 100

Interpretation:

From the table can see that around 16.96% strongly agreed that they are able to manage
between work and personal life, 21.43% have moderately agreed, 51.79% are neutral,
5.36% moderately disagree and the remaining 4.46% strongly disagree to the same

Chart 4.21- Balance of Work and Personal Life

 63

Is your talent being utilized effectively and efficiently?

Table 4.22- Utilization of talent

S
No Particulars No of Response Percentage of response
1 Strongly Agree 11 9.82
2 Moderately Agree 26 23.21
3 Neutral 59 52.68
4 Moderately Disagree 13 11.61
5 Strongly Disagree 3 2.68
Total 112 100

Interpretation:

From the table can see that around 9.82% strongly agreed their talent is effectively utilized,
23.21% have moderately agreed, 52.68% are neutral, 11.61% moderately disagree and the
remaining 2.68% strongly disagree to the same

Chart 4.22- Utilization of talent

 64

Do you agree that you are paid fairly or reasonably for the work you do?

Table 4.23- Response about the salary received

S
No Particulars No of Response Percentage of response
1 Strongly Agree 12 10.71
2 Moderately Agree 31 27.68
3 Neutral 61 54.46
4 Moderately Disagree 6 5.36
5 Strongly Disagree 2 1.79
Total 112 100

Interpretation:

From the table can see that around 10.71% strongly agreed they are paid reasonably for
their work they do, 27.68% have moderately agreed, 54.46% are neutral, 5.36% moderately
disagree and the remaining 1.79% strongly disagree to the same

Chart 4.23- Response about the salary received

 65

Do you understand your CTC plan?

Table 4.24- Understanding of CTC Plan

S
No Particulars No of Response Percentage of response
1 Strongly Agree 14 12.50
2 Moderately Agree 23 20.54
3 Neutral 49 43.75
4 Moderately Disagree 14 12.50
5 Strongly Disagree 12 10.71
Total 112 100

Interpretation:

From the table can see that around 12.5% strongly agreed they understand the CTC plan,
20.54% have moderately agreed, 43.75% are neutral, 12.5% moderately disagree and the
remaining 10.71% strongly disagree to the same

Chart 4.24- Understanding of CTC Plan

 66

UNIQ technologies respects its employees

Table 4.25- Respect towards employees

S
No Particulars No of Response Percentage of response
1 Strongly Agree 6 5.36
2 Moderately Agree 36 32.14
3 Neutral 58 51.79
4 Moderately Disagree 7 6.25
5 Strongly Disagree 5 4.46
Total 112 100

Interpretation:From the table can see that around 5.36% strongly agreed Uniq respects its
employees, 32.14% have moderately agreed, 51.79% are neutral, 6.25% moderately
disagree and the remaining 4.46% strongly disagree to the same

Chart 4.25- Respect towards employees

 67

CHAPTER 5

5.1. FINDINGS

1. Around 12.5% have strongly agreed that the company clearly conveys its mission to
employees, 19.64% have moderately agreed, 50.89% are neutral, 10.71% have
moderately disagreed and the remaining 6.25% have strongly disagreed to the same.
2. Around 9.82% have strongly agreed that there is a good communication between
managers to employees, 21.43 % have moderately agreed, 61.61% are neutral,
5.36% have moderately disagreed and the remaining 1.79% have strongly disagreed
to the same.
3. Around 8.04% have strongly agreed they are provided with the necessary tools and
resources for their work, 48.21 % have moderately agreed, 34.82% are neutral,
7.14% have moderately disagreed and the remaining 1.79% have strongly disagreed
to the same.
4. Around 10.71% have strongly agreed they are provided with adequate training for
their job role, 33.93% have moderately agreed, 52.68% are neutral, 1.79% have
moderately disagreed and the remaining 0.89% have strongly disagreed to the same.
5. Around 15.18% have strongly agreed they are provided underutilized in their job
role, 13.39% have moderately agreed, 23.21% are neutral, 33.93% have moderately
disagreed and the remaining 14.29% have strongly disagreed to the same.
6. Around 21.43% have strongly agreed that the output expected is reasonable to be
achieved, 27.68% have moderately agreed, 33.93% are neutral, 12.50% have
moderately disagreed and the remaining 4.46% have strongly disagreed to the same.
7. Around 9.82% have strongly agreed that there is a good relationship in the
workplace, 25% have moderately agreed, 54.46% are neutral, 7.14% have
moderately disagreed and the remaining 3.57% have strongly disagreed to the same.
8. Around 8.93% have strongly agreed that the company delivers a high morale,
19.64% have moderately agreed, 50.89% are neutral, 12.5% have moderately
disagreed and the remaining 8.04% have strongly disagreed to the same.
 68

9. Around 11.61% have strongly agreed with the work delivered by the supervisor,
23.21% have moderately agreed, 56.25% are neutral, 5.36% have moderately
disagreed and the remaining 3.57% have strongly disagreed to the same.
10. Around 7.14% have strongly agreed with the team bonding, 12.5% have moderately
agreed, 63.39% are neutral, 11.61% have moderately disagreed and the remaining
5.36% have strongly disagreed to the same.
11. Around 11.61% have strongly agreed with the supervisor communication in
highlighting the areas of improvement, 25.89% have moderately agreed, 38.39%
are neutral, 15.18% have moderately disagreed and the remaining 8.93% have
strongly disagreed to the same.
12. Around 13.39% have strongly agreed that the queries are answered by the
supervisor, 13.39% have moderately agreed, 43.75% are neutral, 18.75% have
moderately disagreed and the remaining 10.71% have strongly disagreed to the
same.
13. Around 8.93% are completely dissatisfied with the salary package, 25.89% are
dissatisfied, 52.68% are neutral, 9.82% are partially satisfied and the remaining
2.68% are completely satisfied
14. Around 6.25% are completely dissatisfied with the career opportunities, 11.61% are
dissatisfied, 51.79% are neutral, 20.54% are partially satisfied and the remaining
9.82% are completely satisfied
15. Around 11.61% are completely dissatisfied with the benefits offered, 9.82% are
dissatisfied, 67.86% are neutral, 8.04% are partially satisfied and the remaining
2.68% are completely satisfied
16. Around 3.67% are completely dissatisfied with the metrics carried out to gage the
payrise, 25.89% are dissatisfied, 46.43% are neutral, 19.64% are partially satisfied
and the remaining 4.46% are completely satisfied
17. Around 27.68% moderately agree to the information received in the first instance to
get the job done, 38.39% are neutral, 24.11% moderately disagree and the
remaining 9.82% strongly disagree to the same
 69

18. Around 10.71% strongly agreed that the workplace is well maintained, 13.39%
have moderately agreed, 51.79% are neutral, 16.96% moderately disagree and the
remaining 7.14% strongly disagree to the same

19. Around 25% strongly agreed that the workplace is well safe, 29.46% have
moderately agreed, 41.96% are neutral, 3.57% moderately disagree to the same

20. Around 3.57% strongly agreed that they are comfortable in raising the concerns and
the views, 18.75% have moderately agreed, 34.82% are neutral, 25% moderately
disagree and the remaining 17.86% strongly disagree to the same

21. Around 16.96% strongly agreed that they are able to manage between work and
personal life, 21.43% have moderately agreed, 51.79% are neutral, 5.36%
moderately disagree and the remaining 4.46% strongly disagree to the same

22. Around 9.82% strongly agreed their talent is effectively utilized, 23.21% have
moderately agreed, 52.68% are neutral, 11.61% moderately disagree and the
remaining 2.68% strongly disagree to the same

23. Around 10.71% strongly agreed they are paid reasonably for their work they do,
27.68% have moderately agreed, 54.46% are neutral, 5.36% moderately disagree
and the remaining 1.79% strongly disagree to the same

24. Around 12.5% strongly agreed they understand the CTC plan, 20.54% have
moderately agreed, 43.75% are neutral, 12.5% moderately disagree and the
remaining 10.71% strongly disagree to the same

25. Around 5.36% strongly agreed Uniq respects its employees, 32.14% have
moderately agreed, 51.79% are neutral, 6.25% moderately disagree and the
remaining 4.46% strongly disagree to the same
 70

5.2. SUGGESTION AND RECOMMENDATION

From the overall analysis done can see that the employees in UNIQ are uite satisfied with
the current role however it still requires few changes that needs to be done as per the
response received. Though the salary package of UNIQ does not meet the the other
company standards however this could be balanced with the other non monetary benefits
that could be provided. Employees do have a neutralized response in most of the questions
and it looks like the employers do not find them as a burden or a positive for them but still
the workplace is maintained comfortable that makes them to be involved in the business for
a long run.

From my overall analysis can see that the the employees stands neutrailised leaving the
organization not in a complete negative side howevet the success of the company would be
maintained or grown when the positivity of the employees are reflected in the survey
conducted. I would suggest UNIQ Technologies to maintain the same level of space which
will not degrade the company and to work on the neutarlised part to be changed to a
positive one. Overall the satisfaction level looks satisfactory.

5.3. CONCLUSION

From the study done, I got an opportunity to know the working knowledge of an IT based
company and the varous factors that determines the job satisfaction of the employees when
it comes to an IT field. Also this has given me a wide scope to know the attitude of the
employees towards the organisation and the various factors that determines the level of
satisfaction on the same. Overall this study has given me a wide opportunity to understand
the factors determing the satisfaction level and the factors affecting the same. When
employers maintains or provides the balanced life of work life and personal life to all
employees this would definitely provide a long retain to hold the employees.
 71

CHAPTER 6

APPENDIX

Dear Participant,

I invite you to participate in the project study about Job Satisfaction with reference to Uniq
Technologies I am currently pursuing my MBA- Final Year in Anna University via
Distance Education.

The enclosed questionnaire has been designed to collect information to know the level of
satisfaction from the employees in Uniq Technologies and the metrics related to the same.

Your participation in this project is completely voluntary. You may decline altogether, or
leave blank any questions you don‟t wish to answer. There are no known risks to
participation beyond those encountered in everyday life. Your responses will remain
confidential and anonymous. Data from this research will be kept confidential and reported
only as a collective combined total. It‟s completely used for academic purpose only.

It should take approximately 5 minutes to complete.

6.1. QUESTIONNAIRE

1) Does the company clearly convey its mission to all the employees?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

2) Do you feel that there is a good communication from managers to employees?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
 72

3) Do you have necessary tools and resources needed for your work?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

4) Are you provided with adequate training for your job role?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

5) Do you feel that you are underutilized in your job?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
6) Do you accept that the output expected from you is reasonable to be achieved?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
7) Do you have a good relationship with your colleagues in your workplace?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

8) Do you accept that the company delivers a high morale?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
 73

9) Do you agree or accept the work delivered by your supervisor?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

10) Does you‟re Team Leader or your supervisor maintains the team bonding in the team?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

11) Does your supervisor provides adequate support and communicate your areas of
improvement to be done?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

12) Does your queries being answered by your supervisor or the management?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

13) Are you satisfied with the salary package?

a) Completely Dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Completely Satisfied
 74

14) Are you satisfied with the career opportunities or growth opportunities offered?
a) Completely Dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Completely Satisfied

15) Satisfaction level with the benefits offered by The Company?

a) Completely Dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Completely Satisfied

16) Are you satisfied with the metrics carried out to gage your annual payrise?
a) Completely Dissatisfied
b) Dissatisfied
c) Neutral
d) Satisfied
e) Completely Satisfied

17)Are you provided with necessary information‟s in the first instance to get your job
done?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

18)Do you agree that the workplace is well maintained?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
 75

19)Do you agree that the workplace is safe?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

20)Are you comfortable in expressing views and raising concerns at work?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

21)The environment supports a balance between work and personal life.

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

22) Is your talent being utilized effectively and efficiently?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

23)Do you agree that you are paid fairly or reasonably for the work you do?
a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree
 76

24)Do you understand your CTC plan?

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

25) UNIQ technologies respects its employees

a) Strongly Agree
b) Moderately Agree
c) Neutral
d) Moderately Disagree
e) Strongly Disagree

6.2. REFERENCES

 Armstrong, M. (2006). A Handbook of Human resource Management Practice,

Tenth Edition, Kogan Page Publishing, London, , p. 264

 Aziri, B. (2008). Menaxhimi i burimeve njerëzore, Satisfaksioni nga puna dhe

motivimi i punëtorëve, Tringa Design, Gostivar, , p. 46
 Christen, M., Iyer, G. and Soberman, D. (2006). Job Satisfaction, Job
Performance, and Effort: A Reexamination Using Agency Theory, Journal of
Marketing, Januaryr, Vol. 70, pp. 137-150
 Davis, K. and Nestrom, J.W. (1985). Human Behavior at work: Organizational
Behavior, 7 edition,McGraw Hill, New York, p.109
 Herzberg, H. F. (1976). Motivation-Hygiene Profiles, p. 20
 George, J.M. and Jones, G.R. (2008). Understanding and Managing
Organizational behavior, Fifth Edition, Pearson/Prentice Hall, New Yersey, p. 78
 Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York, p. 47
 Kaliski, B.S. (2007). Encyclopedia of Business and Finance, Second edition,
Thompson Gale, Detroit, p. 446
 Lawler, E.E. III and Porter, L.W. (1967). The Effect of Performance on Job
Satisfaction, Industrial Relations, pp. 20-28
 77

 Locke, E.A. and Latham, G.P. (1990). A theory of goal setting and task
performance,
 Luthans, F. (1998). Prentice Hall, p.4 Organizational Behavior, 8 Edition,
McGraw-Hill/Irwin, Boston, p. 147
 Mullins, J.L. (2005). Management and organizational behavior, Seventh Edition,
Pearson Education Limited, Essex, p. 700
 Rue, L.W. and Byars, L. (2003). Management, Skills and Application, 10 ed.,
McGraw-Hill/Irwin, New York, p. 259
 Spector, P.E. (1997). Job satisfaction: Application, assessment, causes and
consequences,Thousand Oaks, CA,Sage Publications, Inc
 Statt, D. (2004). The Routledge Dictionary of Business Management, Third
edition, Routledge Publishing, Detroit, p. 78
 Sweney, P.D. and McFarlin, D.B. (2005). Organizational Behavior, Solutions for
Management, McGrawHill/Irwin, New York,p. 57
 Vanderberg, R.J. and Lance, Ch.E. (1992). Examining the Causal Order of Job
Satisfaction and Organizational Commitmen‟t, Journal of Management, Vol.18,
No.1, pp. 153-167
 Vroom, V.H. (1964). Work and motivation, John Wiley and Sons, New York, p.99