Welcome on board

Shipboard management wishes you welcome aboard.

April 2023

12th Edition
 The Shipboard management's welcome

If you are new in our shipping company, we first of all want to wish you welcome
“aboard” in DFDS. We are happy that you have chosen our shipping company as your
new workplace and look forward to work with you here on board PRINCESS SEAWAYS.

If you come from another part of the company, we also want to wish you welcome here
on board. We are looking forward to having the pleasure of sharing your knowledge and
experience from our mutual workplace.

We hope you will settle in together with the rest of the crew and take part in making
our ship a good and safe workplace.

From your first day of work you have to realize, that right after you have signed-on you
will be a part of the safety crew. Amongst others we expect the following from you:

 That you learn the alarm signals

 That you as quickly as possible study and familiarize yourself with “the
rolls” you are introduced to by a navigator.
 That you know where to meet and know your tasks in a crises situation.

As a part of the crew, you have co-responsibility for, that our passengers gets a safe
and comfortable travel experience and you should know, that we all participate in
giving DFDS and Princess Seaways a good reputation. You can participate in this by
giving kind and efficient service.

With these words and with the practical information that will follow in this folder it is
our hope, that you will get a good start and will have a good and rewarding time on
board.

Best regards

Shipboard management

The Captain
The Commercial Head
The Chief Engineer
The Chief Officer
The 1st Engineer

(The shipboard management has the overall responsibility of the ship and its crew, and
determines the overall policy prevailing onboard the ship.)

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 Table of contents
General about workplace………… .4 Portable fire extinguisher…………………. 15
CO2 – extinguisher ………………………….. 15
Important to know…………………………… 5 Sprinkler system ………………………………. 15
Uniforms………………………………………… …5 Storm water drains…………………………… 16
Local traffic…………………………………… …. 5 Watertight doors ………………………………. 16
ISPS – Sign out & Sign in…………………… 5 Fluorescent Stripes …………………………… 16
Crew card and Safety card………………. 6 Assembly stations……………………………… 17
Signing on ………………………………………… 6 Rescue stations …………………………………. 17
Signing off………………………………………… 6 Life jacket …………………………………………. 17
Illness ……………………………………………… 6 Evacuation rules ……………………………….. 18
Alcohol, tobacco and candles…………… 7 Facts about the ship…………………………. 19
Worth knowing……………………………… 7 Crew Cabin Layout…………………………….. 20
Allowance for travel expenses .………… 7 Useful addresses and
Salary and cash..………………………………… 7 phone numbers. 21
Cash advance…..………………………………… 7 Visitors & Free tickets
Allotment…………………………………………… 8 Internal rules(appendix) 22
Crew exchange…..……………………………… 8
Work- and cabin keys………………………… 8
Cabin and laundry ……………………………. 8
Garbage & Dirty Linen………………………. 8
Toilet System……………………………………. 9
Fault Report……………………………………… 9
Garbage handling……………………………… 9
Lost & Found…………………………………….. 9
Postal mail……………..…………………………. 10
Free WIFI…………………………………………….. 10
Mobile phone …………………………………… 10
Private Phone call from Ashore…………. 10
Sales on board for crew ……………………. 11
Free trip passengers & Free tickets…….11
Leisure-time activity…………………………. 11
Laptops & iPod………………………………….. 12
Ship’s Club………………………………………… 12
SCALA info channel…………………………… 12
Safety on board ………………………………… 13
Alarm signals……………………………………… 13
Muster plans ……………………………………… 13
Boat- and Fire drills……………………………. 14
Fire alarm system………………………………. 14
Fire stations ……………………………………… 14
Fire sections……………………………………… 14
Fire doors…………………………………………. 15
Fire dampers …………………………………… 15
Air compressor ………………………………… 15

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 General facts about the workplace

This is the way we work here

We are all in the same boat and as you maybe already have noticed, PRINCESS SEAWAYS is a
big workplace. Therefore we are forced to have some rules and standards to get it all to function
– more about this later.
We in DFDS are not only selling travel but especially events and experiences. We not only have
an exciting workplace, but also big responsibilities. It is totally up to us to see to, that our
passengers are satisfied and wish to sail with us again. But responsibility and good co-operation
also gives bigger job satisfaction, which again has an effect on the atmosphere amongst the
passengers – so we all can have a happier workday.

Life on board
New surroundings – new colleagues – new tasks – expectations – imaginations – and maybe a
bit in a flat spin. This kind of impressions we all carry with us on the first day on job. Your new
workplace is special, when you compare it with a workplace ashore. At the same time when you
have to settle into a new job, you have to settle into new rules of conduct. You not only got a
new job, you also got a “new home” and therefore everything may in the beginning look a bit
confusing. Comfort yourself with that you are not the first having these feelings. We all have
tried it, and therefore we understand you and gladly will help you, so that in a short time you
will feel like a fish in the water.

DFDS Values, Vision & Mission

DFDS has chosen some core values which we fundamentally are working from.

DFDS Values
CARING, SEE CREATE AND GRAB THE OPPORTUNITY, and DELIVER THE PROMISE.

DFDS Vision
“To be a leading cruise-ferry company on the
market for overnight routes in Northern Europe”

DFDS Mission
“We are here to make our guests feel great
In a maritime atmosphere”

THE DFDS WAY

‘’CUSTOMER DRIVEN-CONTINUOUS IMPROVEMENT-BEST PRACTICE-LEVERAGING SCALE-
PERFORMANCE CULTURE’’

‘’We care, we serve our customers with passion, we listen before making decisions, we do what
we say we’ll do, if we see a problem we fix it, we learn, we develop, and improve every day.’’
However one thing is to write down the core values, another to follow them in daily life. We
there for appeal to EVERYBODY in our shipping company to try to adapt to the core values every
day. Try once in a while to stop up and ask your self – “Do I live up to the core values in my daily
work?”

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How we treat the passengers
We put the passenger in focus. For us passengers are never trouble, we are always obliging and
professional. Simply you just have to treat passengers like you would like to be treated. We
always behave as if we have passengers on board – even when we are at the quay side in port.

Important to know
Uniforms
All officers and crew in passenger area always have to be in correct uniform. The crew’s personal
appearance has to follow the Uniform regulations. Generally speaking, all crew have to be well-
groomed. Visible piercings and tattoos are not accepted. Jewelry is accepted as long as it isn’t
showy and gaudy.

Local traffic
Passenger accommodations are reserved for the passengers. Lifts in public areas are also reserved
for passengers. It is not allowed for crew to use these lifts when passengers onboard. Only
exception to the rule is if you in work pursuance have to bring a trolley from one deck to another
and this can’t be done via the crew lift.
Officers are allowed to go around in passenger accommodations uniformed according to
regulations. Private crew can, outside working hours, and with permission from the Shipboard
Management, go around in the passenger accommodations, if they have free pax/Invited guests
onboard.
Both in Ijmuiden and Newcastle all foot traffic to/from the ship goes via the gangway/air bridge as
long it is on. When removed, then via car deck no. 3. Remember to use yellow vest when walking
on the car deck and the quayside.

ISPS - Shore Leave – scan in Adonis

If you are planning to go ashore, regardless whether you will leave via the gangway or via the car
deck, you must always scan for “shore visit” at one of the Adonis-scanners. Also coming back from
shore leave, you must scan “Board” on one of the Adonis scanners. Your shore leve will then be
recorded in the system and in case of an emegerncy/ISPS-issue we can see who are on board.

Crew card, Safety card and pass port

During sign-on, an Adonis “Crew card” will be made for you. This is an ID-card with your picture and
also the card you use for registration of your working hours. You always have to bring it with you
when going ashore both in IJmuiden and in Newcastle and have it visible when walking on the
quayside. This card is your proof of having legal right to come on board and it also functions as a
“keycard” to the terminal in IJmuiden. When the “Crew card” is used it automatically registers that
you have gone ashore or come on board. This registration is demanded in the ISPS-code. If several
persons are going together, everybody must register their cards, even though the door has been
opened by the first one. If you go ashore – remember to be back onboard no later than 1 hour before
schedule departure time.

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All crewmembers must have a valid Passport at Sign-on. You must always bring your Passport when
on board. You also have to take your Passport with you when going ashore both in Holland and the
UK. In case you only have an EU ID-card (and no Passport) during your first shifts on board you are
not allowed to go ahore in the UK (as the UK is no longer part of the Schengen Area).

Safety card
When signing-on you will get a Safety card. This card tells you according to the safety plans, where
you must meet, and what your tasks are in case of an emergency. Always keep your safety card
with you on board! When you go home for leave, you have to leave your safety card at the
Administration office by the General Office Manager (GOM). If you are signed-on and you come back
again for work, you have to pick up a Safety card as soon as you come on board on the bridge.

Signing-on
Signing-on takes place on deck 9 in the ship’s Administration office by General Office Manager
(GOM) when coming on board. You must bring with you: your personal papers, passport, health
certificate (Blue Book), and if you have one, your Seamen’s Book.

Signing-Off
Usual the day before of leaving the ship, whether due to end of contract, holiday, sickness or “for
good”, you must hand in your Safety card and door sign to the General Office Manager at the
Administration Office. At the same time you will pick up your certificates and papers. Your final
wages will be transferred to your bank account between 2-7 working days after your sign off.

Illness

If you become ill on board, you first have to inform your department leader and after that the ships
duty officer will have a look at you.

If you get ill while you are at home, or if you by other circumstances are not able to meet for work,
you have to notify your agent, if you have one or call the ship immediately.
The ships Guest Service Centre (nicknames: GSC, Information or Info) has
Phone number + 45 3398 9970 &
Administration office (GOM) +45 3398 9974
A quick message is vital, since an eventual relief has to be called in. If you can’t get in contact with
the ship, you must call the Maritime Department in Copenhagen on telephone number. +45 3342
33 42.

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Alcohol, tobacco and candles

Even though we all would like to have a good time on board, and indeed make our living by ensuring
our passengers have a good time, we must at all times be prepared to perform our duties in
emergencies.

At the same time it is as natural that we meet our passengers unaffected by drugs or alcohol.
We expect that all crew members both understand and obey this incredibly big responsibility.

To avoid any doubt about this, an alcohol policy has been worked out and also signed by you when
signing on. You are asked to familiarize yourself with the contents.

Tobacco smoking is only allowed in the crew smoking room deck 9 or the outside deck and never
in passenger accommodations.

The mess room and common offices are Non smoking areas.

Smoking in cabins = Strictly forbidden.

Candles on board = Strictly forbidden.

Worth knowing
Allowance for travelling expenses
Refunds for travel expenses are handled according to the Maritime Personnel Circular 4.2.0. Forms
are located outside the mess room.

Salary and cash

In the end of the month or after month-change, you will get your wage sheet by mail, with
information about your salary and possible advance payments. Crew from Entertainment and
Danish contracts are not included in the above.

Most crew will have their salary transferred to your bank account. If any questions in regards to
this, please contact GOM.
Entertainment contract: Agency takes care of the salary.

Cash advance

You can get cash advance on the 15th of every month.

You will find the list to sign in the GOM Office on deck 9 a few days in advance and deadline is the
13th of every month. You can maximum get 1/2 part of your wages.
Not valid for crew on Danish & Entertainment contracts.

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Crewmembers on PHL OSM contracts have to send Special Home Allotment every month.
The amount will be deducted from you wages.
the rest of the wages will be transferred on the 26-27th every month to the agent. Transfer only in
US. Dollar

Crewmembers on Seamar contracts will have their salary transferred in to a bank in Poland. The
transfer will be made on the 26-27th every month. Transfer only in EURO.

Crew exchange
Crew can exchange money at the Guest Service Center on deck 6. It is also possible to withdraw
cash from your bank card. For crew the exchange of cash money is done at a special discounted
rate, € and £ only. Cash on International credit cards is same rate as for the passengers.

Work- and cabin keys

Your department leader will hand out one keycard for your cabin and if necessary, keycard(s) for
your working area. The key cards will be working for a certain amount of time, if your card suddenly
doesn’t work it can be updated at the Administration office deck 9 (next to the mess room) by GOM.

Cabin and Laundry

Always make sure to keep the cabin orderly and clean. When you are going on leave or you are
going to change cabin in the middle of your contract, Private crew have to spring clean the cabin
and put in clean bed linen and towels, so it is ready for the next person moving in. Clean linen and
towels can be picked up from the trolleys on Deck 10 every Tuesday/Wednesday during harbour
time in IJmuiden. In exceptions a set may be taken from the linen trolleys during harbour time.
Cleaning products are placed in the lockers at the Laundry rooms. The Team Leaders in the
accommodation can supplied the cleaning materials and the office is located on deck 6, phone
6301.

Garbage & Dirty Linen

It is not allowed to leave any garbage or dirty linen and towels other places than the designated
places on the ship.

Dirty linen and towels to be put into the dirty linen bags placed in the Laundry rooms or the bags
in the small hall deck 10.

Washing machines, tumble dryers, Irons and Ironing boards are to be found in the Laundry rooms
on deck 10, 9, 4 and deck 2 and can all be used without any charge. On deck 11 is placed 2 Washing
machines and 2 dryers, but no iron facilities.

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Uniforms for dry cleaning to be placed in the dry cleaning room deck 9 located the first cross
corridor in the passenger cabin area when entering the area from the Hall. Door marked with a sign:
Uniform.

Toilet system
The Toilet system onboard is a vacuum system and very sensitive! Do NOT throw items into the
WC bowl. It will block the vacuum system which means not only your WC but the whole string will
be out of order.

Fault Report
If you notice any fault in your cabin, crew area, working area or public areas, report the fault as
soon as possible in order to get it fixed. If you have a work PC fault reports are done via the online
Fault Report System. Elsewhere faults can be reported to your Team Leaders, or at the special Fault
Report PC located Team Leaders Accommodation Office.

Garbage handling
It is forbidden to throw garbage over board!
All garbage has to be sorted and removed after following rules:
Garbage from the galley and cabins are collected in garbage bags and closed before they are thrown
in to the garbage chute on deck 7, deck 6 or the garbage container on the car deck 3. The Garbage
container is emptied once a week in England and in this period it is forbidden to use the Garbage
Chute.

Remains of paint, oil, cloths with oil, filters and other chemical waste to be deposit in the specific
areas appointed by the Shipboard Management. If you have “dangerous waste” and no appointed
place to leave it, you contact the AB seaman at the car deck during harbour time after unloading
and before loading starts. He will point out for you where you are allowed to drop it.

Small amounts of used batteries are collected in boxes at the bridge and the Guest Service Centre.
Big amount: same procedure as “dangerous waste”.

Empty bottle containers are placed in the pantries behind the bars & Restaurants and in the
provision room on deck 2.

Cardboard compactor are placed deck 7 in the Galley and deck 2 in the provision room.

Lost & Found

All Lost & Found must be handed in at the Guest Service Centre as soon as possible.
At GSC the items are registered and one or two times a week all items which haven’t been picked
up are sent ashore to our office in North Shields. Here it will be kept for ½ a year in order to hand
it back to its owner on request.

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Mail
You can get mail sent to you on following address:

Your position + your name

PRINCESS SEAWAYS
DFDS Seaways B.V.
Felison Terminal, Sluisplein 33
NL-1975 AG IJmuiden
The Netherlands
Or
DFDS Seaways ltd.
International Ferry Terminal
Royal Quays, North Shields
Tyne & Wear NE29 6EE
Great Britain.
Mail for the crew is placed outside the mess room opposite the Administration office on deck 9.

We have a free Wifi on board under the name DFDS-crew. Crew can get a WiFi code at the Guest
Service Center located on deck 6. The code is good for 28 days with a limit of 500mb per day.

Mobile phones
If you carry around your mobile phone during working hours is it not allowed to have ringing tone
switch on. The phone must be on silent in passenger areas and in the Mess room. If you bring, your
mobile phone with you in the day rooms, show consideration towards your collages. Leave the
room if your telephone is ringing or when you make a call. You should also be aware of, that the
ship has its own network at sea, which is connected to the land based network through a satellite,
which means, that it can be expensive both to make and receive calls.

Private Phone call from ashore

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If your cabin is equipped with a telephone, you can receive calls from ashore but only phone
internal.
Phone number: +45 3398 9972 new dialing tone (one long tone) dial cabin phone number.

Sales on board for crew

Crew Sale is once a week in the Sea Shop.

The crew is allowed to purchase cigarettes (max 280 per person/per week for onboard use only).
Soft drink, perfume, clothing, sweets, etc. are unlimited. Alcohol is not for sale for crew.
Crew Sale normally takes place Monday/Tuesday in North Shields from 12.00 to 13.00 CET. If any
change of opening hour, it will be mention on the crew Scala. Often an announcement will be made
before the Crew Sale starts.

Free trip passengers / Invited Guests & Free tickets

See 5-1 for onboard rules. These are also placed outside the mess room opposite the entrance of
the Administration Office (GOM Office) as well as a rough draft of the application form. The official
rules from DFDS, is placed on the board.

Leisure-time activity
You can find two fitness rooms, for crew only, on deck 1 forward.
Next to the mess room on deck 9 you can find a separate room with Play Station, a dayroom with
library, TV & DVD player, and one small dayroom.

Also the smoking room with TV is on Deck 9.

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Laptops & iPod
The ship also has wireless connections for laptops. Access code for crew area Wi-Fi hotspot can be
obtained from the Guest Serviec Center. Please note! If you are not satisfied with Crew network you
can always buy an acces to Guest network on Guest Service Centre on Deck 6. It is important you
close the browser when finish, as we have only a limit band width for the whole ship and disable
Windows atomatic updates.

Ship’s Club
All crewmembers are members of the Ship’s Club. The Ship’s Club Committee is always happy to
get new voluntaries for arranging activities for crew.

Ship’s Club continuation

The Ship’s Club has 13 bikes only. If you want to borrow a bike, contact the GSC and get a key for
the bike. If you discover any fault with your bike, please report this when returning the key.
Keys may only be requested from 8 a.m. and MUST be returned before departure the same
afternoon. If you do not return the key on time, you will be banned from borrowing a bike for one
week. Repeat offenders will be banned until the end of their contract.

SCALA info channel

On board we have 2 sets of SCALA info channel systems 1 for crew only & 1 for passengers.
Both of them can be viewed on the TVs in crew areas. The crew SCALA is updated every morning
before 8 o’clock regarding today’s expected amount of passengers and check-in time.
General information and information from the Ship’s club on board Princess of Seaways are also
displayed on the crew SCALA system.

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 Safety on board

Alarm signals
There are 4 different alarm signals.
1. Fire alarm
Alarm signal consist of a constant tone delivered by the ship’s fire bells, siren or horn. The
alarm is only given in crew- and work areas and means that all groups, except the
evacuation and standby groups, muster according to the Fire- and evacuation muster
plan.

2. General alarm
7 short blasts followed by one long blast from the ships PA loudspeaker system. This
alarm is given over the whole ship, and means that everybody has to muster according to
the Fire- and evacuation muster plan, and that the entire ship must be evacuated to the
Assembly stations or to some other safe area on the ship. If the captain subsequently
decides to abandon ship, it will be announced over the PA loudspeaker system.

3. MOB-alarm (Man over board)

3 long blasts. The Alarm is only given in crew- and working areas and means, the MOB-
group has to meet according to the muster plan.

4. “555 to the Bridge” (Search alarm)

Announce via the PA loudspeaker system all over the ship. The announcement means that
the persons who are on the Search muster plan have to meet on the Bridge. The rest of
the crew shall continue work as normal and wait for orders.

Muster plans
There are 5 different muster plans. The plans are located at the walls in central places in
the crew areas.

1. Fire- and evacuation list

This roll describes where you have to meet, who is your leader and about your tasks in
case of a fire on board, or if the ship for other reasons has to be evacuated to the
Assembly stations or other safe areas.

2. Boat- list
This roll describes at which rescue station you have to meet and your tasks at the rescue
station in case the ship has to be abandoned.

3. MOB list
Describes who shall meet and their tasks in case of a “man over board” situation.

4. Search list
Is use if the ship for any reason needs to be searched through. The roll describes who shall
meet and their tasks in connection with the search.

5. SOEPEP-list
The list is used in case of oil- or chemical spill and describes preparedness in connection
with limitation of spills, collecting it etc.

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Boat- and Fire drills
A weekly Boat- and Fire drill is held on defined weekdays (normally Wednesdays or
Thursdays in North Shields) but can also be held without notice. It is compulsory to
participate in the drills.

Fire alarm system

Smoke/heat detectors and manual fire alarms are installed all over the ship, which all are
electrically connected to an automatic fire detector panel on the bridge.

In the accommodation it mainly is smoke detectors that are activated when a certain
amount of smoke appears.

When a sensor is activated an alarm goes off on the bridge. It will be indicated on the fire
detector panel at the same time it shows which censor has been activated. In this way it is
possible to see in which cabin or in which area of the ship the alarm was released from.

The smoke detectors are extremely sensitive and steam from a shower can activate the fire
alarm. Therefore it is important that you always hold the door to the bathroom closed when
you are taking a shower.

Fire stations
In total there are 4 fire stations on board, situated as follows:

No 4 - Deck 11 starboard a bit aft of midship.

No 3 - Deck 9 Portside – Between life jacket locker and Assembly station B.

No 2 - Deck 5 Portside Aft emergency staircase, in the rear end of the 55—corridor.

No 1 - Deck 2 Engine room Starboard midship near changing room.

The fire stations are equipped with smoke diver suits, fire axes, extension pipes and nozzles,
escape apparatus, extra fire hoses and air bottles.

Fire sections
Princess Seaways is divided in to 3 main fire zones.
The fire zones are separated by strong walls and fire doors, which are constructed to resist
a fire up to 60 minutes. This separation gives the possibility to limit the fire to a smaller
section and also to evacuate passengers and crew away from the dangerous area to a safer
place.

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Fire doors
The main purpose of the fire doors is to limit a possible fire to a smaller area of the ship.
They are classified to A60 and B15 doors which indicates, that the doors are tested and
approved to resist a fire respectively for 60 and 15 minutes. The doors should also
contribute to prevent smoke to spread from one area to the entire ship.

Fire dampers
There are both manual and pneumatic fire dampers on board. Common for the both types
is, that in case of a fire they can be closed, and in that way prevent the air supply to the
burning area. The fire dampers shall in the same time prevent the smoke to spread in the
ship, for example through a channel to the air conditioning or the ventilation system.

Air compressor
In the SSO Store room situated on deck 11 portside, a bit aft of midship is an air compressor.
It is used to fill atmospheric air into air bottles used by the smoke divers. The filled bottles
contain air with 300 bar pressure.

Transportable fire extinguishers

Fire extinguishers are to be found all over in passenger- and crew areas.
Fire extinguishers are an efficient tool for extinguishing fires in materials and liquids. The
powder in fire extinguishers is not conducting electricity but is destroying electronic
components. For electrical fires CO2 should be used.

CO2 – extinguishers
CO2 is a chemical and electric neutral extinguisher which cools down and smothers the fire
by forcing out the oxygen from the burning material. It is especially suitable for
extinguishing fires in electrical systems and CO2-extinguishers are therefore to be found in
the engine room, on the bridge, in the galley and other areas where big amounts of electric
components are present.

In the ventilation system in the galley there is a small CO2-system. This can in a specific
situation be handled by galley crew.

Sprinkler system Hi-Fog

A Hi-Fog sprinkler system is installed in all offices, all corridors and gangways, as well as in
all passenger- and crew cabins. This is a closed freshwater system that holds a constant
pressure of approximately 25 bars. In the water atomizing sprinkler heads is mounted a
small glass ampoule, which breaks when temperatures reach approximately 65 degrees
Celsius, after which water will pass through.

15
Freshwater will now be pressed through small holes in the nozzle and the system registers
a water flow which activates one more high pressure pump, after which the pressure is
raising to 140 bars.
When 1 liter of water transfers to vapor, it extends to approximately 1650 liters of vapor.
One makes use of this in fire fighting with Hi-Fog, where a small amount of water can
develop a large amount of steam / vapor, which drives out a proportional amount of air, and
thereby suffocates the fire.
The total water flow in a Hi-Fog nozzle is limited to 3 – 4 liters/minute, but the system is
extremely efficient.

Cargo- and car decks are traditionally covered by sprinklers that can be operated from the
sprinkler central on deck 4. The system is built up in 12 sprinkler sections which give the
possibility of using the sprinklers in small sections and in this way minimize the risk of
problems with stability when having liquids freely floating around on the decks. In reverse
to Hi-Fog system the traditional system is using big amounts of water.

The engine room, where the risk of fire is big, is protected by a Hi-Fog-system.

Storm water drains

From forward to aft (on deck 3) are mounted storm water drains. This is big stop valve that
automatically will lead big amounts of water out from the deck without possibility to let
water press back in through the valve.

Watertight doors
Under the water level, the ship is divided in to 18 watertight sections by 17 watertight
doors. Watertight doors no 9 & 10 are allowed to be open at sea when working in the
Provision room and must be closed again as soon as leaving the provision room. In case of
a collision, run aground or similar, watertight doors will prevent incoming water from
spreading around the whole ship but keep the water in a limited area.
The watertight doors can be maneuvered from the bridge but also manually at each door.
When the door is closing or opening an alarm sounds by the door. The doors are opened and
closed by hydraulic pressure and it is both STRICTLY FORBIDDEN and HIGHLY DANGEROUS
to pass the watertight doors when the doors are closing.
As a new crewmember you are not allowed to maneuver the watertight doors before you
have got a thorough instruction.

Fluorescent Stripes
There has been mounted fluorescent stripes on the walls just above floor level since there
during heavy smoke development in an area, always will be the best visibility and most air
by the floor level.
Fluorescent Stripes always leads to an emergency staircase and is a luminous material
which is recharged by the electrical lights and can glow up to 3 hours after the light has
been switched off.

If one remembers, that a fire always will suck big amounts of oxygen one should, as a rule,
always move “against the airflow” to get away from the fire.

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Assembly stations
In connection with an evacuation, to start with passengers will always be assembled to an
assembly station. Here they will be received by crew members who will help the passengers
to put on a life jacket, inform and calm them.

There are 5 assembly stations on board:

A Deck 9, Starboard forward

B Deck 9, Portside forward
C Deck 8, Columbus Club
D Deck 7, North Sea Bistro
E Deck 6, Explorers Kitchen

According to the Danish Maritime Authority, we only have 60 minutes, from the moment
the captain decides that the ship has to be evacuated, till all on board must be in safety on
an assembly station.
Therefore it is very important, that everybody knows their place and duties in an emergency
situation.

Rescue stations
If the captain estimates that an emergency situation escalates so seriously, that it will be
necessary to leave the ship, the passengers will be lead from the assembly stations to the
rescue stations to be disembarked through a rescue device.

Rescue stations continuation

All together there are 9 rescue stations on board. All rescue stations with uneven number
are placed on starboard side and even numbers on port side. All rescue stations are installed
for a “dry evacuation” which means, that all on board, in an emergency situation, can leave
the ship and get in to a rescue device without getting their feet wet.
According the Danish Maritime Authority, we only have 30 minutes from the moment
captain decides to abandon the ship, until all on board are in safety in a rescue device.
Therefore it is absolute necessary, that everybody knows their duties at the rescue stations.

Life jackets
Life jackets are placed in marked containers and rooms nearby the Assembly stations. Life
jackets are also to be found in cupboards in the forward halls on deck 7 SB + PS and deck
8 PS. 10% of the lifejackets are for children. In connection with the weekly boat- & fire drills
it only is permitted to take life jackets from the room on deck 9, PS. After the drill you have
to check, that the light on the life jacket is turned off and return the life jacket neatly
packed, to the place you took it from.

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Evacuation rules
To ensure a quick and efficient evacuation in an emergency situation, it is of great
importance, that everybody knows their tasks according to the Fire- and Evacuation rolls,
and that everybody at any time, are able to full fill their duty in the ships safety work on
board.

On a Safety course, which all crew members have to participate, you will learn the principle
of evacuation as described below:

Search through cabin/area very thoroughly. Look in wardrobes, under the beds and sofas, in
the bathrooms, behind the shower curtain and under duvets and bedcovers. Many people
react irrationally in an emergency and try to hide.

When the cabin is searched thoroughly, you must put a red card with the text “Evacuated”
in the door lock. If there is a door with a normal lock, you must hang a traditional evacuation
sign on the door handle. After this you lock the door. Both types of cards are handed out by
your zone leader. In this way you make sure that no other passenger stray into the cabin,
and other crew members can see that the cabin has been evacuated.

Never go in to a smoke filled area, and don’t use too much time on intoxicated persons, or
persons that are in chock. Instead inform you’re zone leader about the situation. He/she will
call for the necessary assistance.

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 Facts about the ship

Technical data

Flag: Danish
Length: 161 m
Width: 27, 6 m
Gross tonnage: 31,356 GRT
Service speed: 21 knots
No. of cars: 600
No. of passengers: 1250
No. of cabins: 478
No. of Berths 1360
Electrical system: 220 V, AC
Engine power: 19.600 kW
Engine power: 26.284 HP
Classification: DNV
Year built / Re-built: 1986 / 2003 / 2006

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20
Useful addresses and telephone PRINCESS SEAWAYS Internal
numbers
Headquarter Princess Seaways +45 3398 9972 +
Internal number
DFDS A/S
Marmorvej 18 Guest Service Centre
DK-2100 Copenhagen Ø +45 3398 9970 6000
Denmark
Tel. +45 3342 33 42 General Office Manager
www.dfdsseaways.com +45 3398 9974 9000

Captain Office
+45 3398 9973 1010
DFDS Seaways BV
Felison Terminal Chief Engineer Office
Sluisplein 33 +45 3398 9975 1020
NL-1975 AG IJmuiden
The Netherland Commercial Head
Tel: +31 (0)255 54 66 00 +45 3398 9976 8000
www.dfdsseaways.nl
Business Leader Shop
+45 3398 9977 6404
DFDS Seaways
International Ferry Terminal Floor Manager Head Chef
Royal Quays +45 3398 9978 7400
North Shields
Tyne & Wear NE29 6EE Business Leader Accommodation
Great Britain +45 3398 9979 6300
Tel: +44 (0)191 296 0202
www.dfdsseaways.co.uk Bridge
+45 3398 9980 1000

Engine Control Room

+45 3398 9982 2300

1st Engineer Office

+45 3398 9983 2301

Electrician Office
+45 3398 9984 9330

Business Leader F&B

+45 3398 9985 6400

Floor Manager Restaurant

+45 3398 9986 6402

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How to invite visitors onboard during Harbour time?
Contact your department leader or GSC no later than the day before arrival. This is to ensure the
names of the visitors appear on the daily visitor list that is placed in the common calendar
(Fælleskalenderen). Around 0700 daily, GSC mail this list to all relevant shore staff, who later will
give your visitor(s) access onboard.

How to apply for free trip passengers / Invited guests?

Contact your department leader, who will fill in the request form from the DFDS Intranet.
Forward it to the Captain, who will sign it and forward it to GSC who will mail it to the relevant
booking office. A few days later you will receive the booking confirmation/Invoice.

What to do when free trip passengers / Invited guests arrive or not?

If they arrive before check-in starts, they must be on the visitors list in order to get onboard.
When check-in starts, they must go ashore, hand back the visitors card provided by the shore
Staff and go through check-in with their boarding card and passport.

If they don’t arrive: You contact GSC no later than ½ before departure in order to cancel the
booking.

How to do during the stay onboard?

According to the ISPS rules free passengers/Invited guests must wear an invited guest card
visibly. During the voyage the invited guest card is only needed in the restricted crew areas.
Invited guest card are available from GSC.

On arrival in the UK all booked free passengers/Invited guests must go ashore to Immigration with
their boarding card and passport. In The Netherlands the above isn’t required.

Please note that if these free passengers/invited guests wish to come back on board before
boarding starts they must be listed on the daily visitors list and be in possession of a ship’s
invited guest card.

They must be in possession of a valid boarding card, passport and Invited guest card to get early
access to the ship and must wear a yellow high visibility vest when walking on the quay side and
car deck regardless of it is North Shields or Ijmuiden.

If the free passengers/Invited guests are onboard when check-in starts, they must report to the
GSC no later than ½ hour before departure in order to ensure they are registered onboard.

How to apply for a free trip myself onboard a DFDS ship?

Same procedure mention also for family & friends.

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