NEW EDITION INTERNATIONAL Student’s BookINTERNATIONAL EXPRESS INTERMEDIATE Student’s Book Keith Harding & Liz Taylor OXFORDOXFORD (Great Glarendon Stet, Oxfordox2 6D? Oxford University Pres isa deparmentof he Univers of Oxon Tefurthers the University’s objectve of exclencinesezch, sehlanp. And elution by publshing werléedein Oxford New York ‘Auckland Cape Town Dar ex Sslaam Hong Kong Rarichi Kealatumpur Madrid Meltourne Meaice Cry Nairobi New Dei Shanghai Tipe Tents With fice in ‘argentina Austra rezt] Chile C2schepubic Prance Greece Gtatemila Hangar aly Joan Paap Fontugal Singapore South Koren swazeriand Tatand Turkey Ukraize Vita ‘oxrorD and oxtonn ENGLISH ar registered trae mark of Oxford University ress ie the UK and in certain other courte, © Dxons University Press 2005, ‘The moral rights ofthe author have been asserted Database righ Oxford Universiy Press maker) Pit published p05 [No unauthorized photocopying Allright reserved No part ofthis publication may be reproduced store in aretrievalsytem, or iransmiied, in any form a by ay means, ‘without the prior permisioa in wrtingof Oxford University Pres, forascapresly permed by aw. of unde ema agreed with he appropiate eprgraphicghtsonaniation Enquiries concerning eproducicn outside tne scape ofthe abore shouldbe sent to the ELT Rights Departent, Oxford Univesity Press, atte adress above ‘You rst rt circulate ths book in anyother binding or cover snd younustimpovethssame candiion an any acquirer ‘Aay websites referred‘o in this publication ave inthe public domaine thar addresses are provided by Oxford University Pres fr infermation onl. 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Each unit has four main parts: Language focus, Wordpower, Skills focus, and Focus on functions. The unit begins with an ‘agenda’. This gives you the language contents of each unit. First, you learn new grammar, or revise grammar you studied before. You listen to a dialogue or read a text which presents the grammar in a real-life situation. Then you study examples of the grammar to understand how to use it correctly. You think about how the grammar works and you complete the rales. Practico You use the grammar in different practice situations: sometimes in speaking, activities, sometimes in writing exercises. The exercises help you to learn the new Janguage and use it with confidence. You do some of the practice activities with another student or in a group. In the second part of the unit you lean new vocabulary. You also learn ways to organize and remember useful words and phrases. In the third part of each unit you improve your listening, speaking, and readin; skills. You listen to interviews or read longer texts and you discuss topics in pairs or groups. You also practise writing. In the last part of each unit you learn the phrases you need for socializing with people at work or outside work. You also learn the phrases you need for telephoning in English Pronunciation ‘These exercises help you with pronunciation problems. You listen to examples and practise the correct pronunciation. ‘There are three review units. You choose what to revise and complete the review exercises. You can use the Pocket Book for the areas that you need to review again. In a pocket at the back of the International Express Student's Book there is a separate reference book with useful language from the Student’s Book. You can use the Pocket Book in your lessons and take it with you when you travel. It has a Grammar section, with grammar tables and summaries for each unit; a Focus oon functions section, wich a summary of all the phrases for socializing and telephoning: and other useful information and reference material ‘The scripts of all the listening material and the answers to the exercises are at the back of the Student’s Book. You can seudy these after the lesson. There is an International Express Workbook which has extra exercises on grammar, vocabulary, and social English. It has a Student’s Cassette or CD with more pronunciation and social English exercises for further practice. Good luck with leaming English, We hope you enjoy using International ExpresstContents Language focus Wordpower Skills focus Focus on functions * Introductions and greetings + Welcoming a visitor 6 * Tense review * Personal © «Present Simple and Present information file nwo ss + Learning vocabulary + Answering the phone * Making and changing appoinaments * Pronunciation: /, [2 /, 10; saying dates Agreeing and disagresing * Participating in a meeting or discussion + Pronunciation: sounding polite * Personal attitudes and qualities * Advice and suggestions * Pronunciation: /ff and fl “© Passives: Present Simple, + Lebure and feness «Leaving recorded messages > “Present Continuous, —_—_ activities fle - * Using mobile phones pas tts See je,» Word combinations = Pronunciation: stressing Past Simple, TFs 2 important information 58» Past Simple, Past * Gerunds fle * Gap years for + Requests and offers Continuous, + Personal adults + Exchanging information Past Perfect management + Pronunciation: contrastive stressLanguage focus Wordpower Skills focus Focus on functions + City descriptions file -_ * British English and American Enalish * Giving talks and presentations + Money and © Types of business finance file : communication * Collocations : © Texting + Pronunciation: sentence stress * Phrasal verbs file * Dictionary skills (2) * Pronunciation: stress in phrasal verbs © Writing emails * Job descriptions file = + Collocations * Word-building * Pronunciation: word stress Culture file Confusing words Dictionary skills (3) + Business correspondence shoals habe de + Pronunciation: weak p.120 = Reporting spoken * Politics and current * News and views _* Social responses, Janguage: statements, affairs file + Common expressions ‘questions, orders, and + Collocations + Saying goodbye ‘requests * Pronunciation: showing degrees of enthusiasm Review Unit C p.130 Listening script p.132 Answer key p.143vacenoa UNI 1 ee Pest ile and Present Centnuous “3 An international project Aion and state vrs >» Personal information file, » Introductions and greetings. Welcoming visor CED Eeaeite home page of che company website and the email, 1 What is NMP? 2 What services does NMP offer? 3 What project are Piet and Rosa working on now? 4 Whois Eric Carlin? NETWORK — SiPisanindcpendent mitimediaprodution compary which has won several media awards Its owned and run by Petvan MULTIMEDIA ~-..fisand Rosa Lanson. PRODUCTIONS — NNPspeciizes inthe trae! and cuturalsectorproviing Video = from training and marketing videos to programmes for iternationa televison audiences = home ‘Web design, consultancy,and management — pan toelp your company get the most out o the internet company history Media presentations — everything you need fora a succesful conference, serrinar or product launch FAQ) Management training — videos andelesrring Products(on avariety ofsubjects ' || The project will consist of tan programmes, each focusing on the food and drink ofa different county. At the moment, we want to look at Spain, Italy, France, india, China, Japan, Lebanon, Thailand, Mexico, and the USA. The programmes willinolude interviews with well-known | chefsin each country. There will be information on the food and drink in || each county, and some typical recipes || Asyou know, the chef Eric Carin has agreed to be our new presenter || andinterviewer. He's very interested in the food of diferent countries || andfortunately he loves traveling, because the project wil involve lot of travel. F've arranged for Eric to meet us forlunch on Monday to discuss some | preliminary ideas. | hope that's OK with you Rosa 6 @ unit@ > G@ 11 Eric Carlinis meeting Piet van Els for lunch. Listen to part of their conversation and answer the questions. 1. When did Piet and Rosa set up the company? 2. How long have they known each other? 3. What are their different responsibilities at NMP? 4 What do the new managers do? 5 Do Piet and Rosa’s jobs involve a lot of travelling? © Gremmer quiz Read the following sentences from the conversation in @. Answer the questions below. Rosa and Iset up the company fifteen years ag0. We've known each other since we were at univers We've been NMP for two years. Paul, ournew Financial Manages, deals with the fi We both wave alot. Atthe moment Rosa's travelling even more than usual cial aspects In which sentence(s) isthe speaker talking about © the past? the present? + atime from the past to the present? 2. Match she verbs with the tense: Present Simple, Present Continuous, Past Simple, or Present Perfect Simple. Present Simple and Present Action and state verbs Contin Read the examples and complete the rules. Write simple March the sentences in A with the categoriesin B. or continuous. A A 1 We usually meet at least once a day. Action verbs Z 2 shes leapt ier © Louise works on promotions. She's working on two 3 You're meeting her this afternoon. big launches at the moment. 4 She knows the market very wel ‘© Rosa and Piet travela lor. At present, Rosa is 5 She's working on two big launches. travelling even more than usual. = at the moment, «© Piet oftes has business lunches. He’ having lunch 6 He deals with all the financial aspects with Ericat the moment. of the business. State verbs a anaction happening at the moment of speaking bb & regular or habitual activity € a temporary activity happening around now, but perhaps not at the moment of speaking «a farare arrangement 3 longeterm activity a long-term state ‘© Rosa understands what the customers want. Rosaés understanding what the customers areavanting. © She knows the market very well. SheS-kanewing the market very well. * Louise has a lot of work at the moment: Louise ‘having a lor of work ar the moment, ‘+ Verbs which express an action or activity, e.g. bring, arrive, manage, travel, work, are used in both simple and tenses. They are called action verbs. + Verbs which express a state, e.g, understand, believe, know, want, be, bke, are not normally used in ___ tenses. They are called state verbs. + Some verbs, e.g. have, see, look, taste, think, are used in both and __ tenses, They express cither an action or astate, Graaronp2 unit: @2 @ units Practice @ Complete the sentences. Use the Present Simple or Present Continuous form of the verb in brackets. 1 1_____ ro work by train this week ~ my car’s broken down. (travel) 2 Hes Swedish, He from a town just outside Stockholm. (come) 3 They ___ German, but they ________ actually French. Ulooky/ibe) 4 Thiswine avwful. Let's speak to the waiter. (taste) 5 Socry,]___ a film on Friday. How about Saturday? (see) 6 1___ a word of Japanese - its so embarrassing! (not understand) 7 She of changing cities because she happy here. (think)(not be) 8 Why the sauce? Is it too spicy? (you, taste) 9 He __ eight weeks’ holiday a year. Lucky thing! (have) 101 his point, but | don’t agree. (see) u __ for the newspaper? T icin the kitchen, tyou, look}/(think) 12 1____ abroad quite a lot. Almost every month, infact. (travel) 15 Pm afraid they a meeting. Can Trakea message? (have) “4 ___ lunch to work on Fridays t00? (you, bring) Read the answers Eric Carlin gave in an interview with Louise, the Promotions Manager for NMP. What questions do you think Louise asked? Example 1 Where were you born? 1. Lwas born in Cornwall, in a small seaside town, but my parents moved to London when Twas four. 2 Yes,I grew up in London and went to school there. 3. Lwentto college to study for a diploma in Gookery, Catering, and Hospitality Management. Id heen interested in cookery since I was fourteen. My mother went out to work then and Thad to cook for my younger brother and sister. 4 After the course, | started working as a chef in London. 1 wozked at (wo restaurants, the Hilton and the Buckingham, where | was Head Chef. After the Buckingham, I went ro France and then to Italy. Partly to learn more about cooking and partly co learn the language. 6 Ispeak English, French, and Italian. | really enjoy speaking other languages— although I'm notso good at writing. 7 Cvehad my own restaurant since 1999. I’s hard work, but [loveit. 8 Apart from cookery, Ienjoy playing tennis in the summer and skiing in winter. 9. Yes,1 do. My ambition iso open my own cookery school.1 Where were you born? 2 Work in pairs. Interview your partner to find oat about his/her background, studies, past and present work, interest, and future plans. Then tll the class about your partner. Work in groups. Read the questions and discuss your ideas. 1 Eric Carli speaks three languages and enjoys learning other langua languages do you speak? Do you enjoy learning other languages? 2 What makes a good language learner? 3 How can you become a berter language learner? unit: ®centre surfing, subject flat full time exercise colleagues course salary college commute holiday suburbs eveningclass 10 @ units Personal information file. Leaming vocabulary ‘Read the suggestions for learning vocabulary. 1. Which suggestions do you agree with? 2. Which methods do you already use? 3 Which new suggestions would you like to try? 4 Which other methods of your own do you use? + When you read something in English, don’t stop to look up every new word in che dictionary. Try to guess the meaning of a new word before you look it up in a dictionary. + Don't learn every new word you meet. Learn the words thatare most useful to youand your situation, + With a problem word, or a word with no easy translation, write it in your notebook in an English sentence which shows the meaning. + Test yourself regularly by covering the cranslation of English words in your notebook. + Use both English-Pnglish and bilingual dictionaries, + Try to put words into topic groups when you write them down, For example, words connected with travel, entertainment, work, etc. * Carry your notebook round with you and try to learn 5-10 new wordsa day. (It helps if the notebook is small and portable!) a ee ney er ees ee gm Te lgr lee tre vocabalary. ‘You have two minutes. Learn the words in the box. Then cover the box and write the words you remember Work in pairs. Compare the words you managed to write down. Did your partner remember any words which you forgot? Organizing vocabulary Divide the words in the box into four topic groups and give each group a heading. Add two more words to each group. ‘Work in pairs. Choose six of che words and use them to give information about ‘yourself to your parmer. ‘Complete the following groups with suitable words. Compare groups with a partner, snctfr projet mist a ona, | omnes re aise home book frame work | las Complete the word family cable. bNebi iss anCombine the words ia boxes A and B to make compound nouns. More than one combination may be possible. Example public transport ‘Work in pairs. Ask each other questions using the compound nouns in Example Do you go 10 work by public transport? B Recording vocabulary ab Les What information is importar > srapramme fours | @ Whitin iportant to record when you leara a new word? year code Example correct pelling cooking friends transport © Look at the ‘word frame’ for specialize. Which of these items are used? lWord tomes ances S59, 1 correct spelling part of speech (noun, verb, adjective, adverb, etc.) pronunciation and stress. i use ina sentence ‘a definition in English a translation 4 ipemacnr rece kocaaci _— orproduct : ‘grammatical information, Word fait Ley = e.g. preposition used with word (andstess) 8 similar or related words, 5 e.g. specialist Grammar Vern + in + noun/geruna = ; ‘He specializes in giving financial advice, an © Choose nwoof ofthe words below, and wriea tins ped Gs or eaths Usea dictionary to help you. (to apply keen tomanage _responsible Reviewing vocabulary Answer the questions and then exchange ideas with a partner. 1. How important is it for you to review vocabulary? 2 How often do you do it? 3. Which methods do you find work best? Asking for help with vocabulary @ Match the situations in A with an appropriate question in B. A B 1 You don’t understand the meaning of a word. a Sorry, can you repeat that? 2 You didn’t hear what the teacher said. b Whar the English for 3 You want to translate a word in your language into English. ¢ Can you speak a little slower? 4. You don’t know how to spell a word. dd Whatdoes ... mean? 5 You want to borrow your partner’ dictionary. © How do you spel it? 6 The teacher is speaking too quickly. f Can I borrow your dictionary? @ Write alternative questions for the situations in A above.12 @ unit+ National branding Work in groups, 1 Whatis a ‘brand’? Can you think of any well-known brands? C pe brands’ 2. Look at the pictures. Which countries do yor of each count ssociate with them? Is the 3 Wha its people? scribe each country ia the pictues Work in pairs. Look atthe list which of thenounsin Bdo you A B fun-loving carnival practical technology traditional football adventurous Guinness sevlish utdoor life high-tech Zealand authentic land fashion-conscious Singapore “Switzerland Compare your answers with other students. Discuss your reaso Read the article Selling your country national brandi 9. Then answer the q Wha wunery have as « result of national Which countries have been successful at national br How did Scotland actually “sell itself” and promote its braWork in pairs or groups. Think of a country ~ not your own and not one mentioned in the article. Make lists of 1 the adjectives you associate with it. 2. the products and services you associate with it. Use your lists to interview other student of the country. find out if they have the same image Think about your own country. What associations do people of other nationalities have about your country and its people? 1 Are they true? Are they positiv 2. How would you brand” your country? 3. How is the brand different from neighbour ‘countries? Workin groups. 1. What problems and misunderstandings can you have when you meet or work with people from other countries and cultures? Examples language difficulties, different ways of sreeting 2. What problems can you have the first rime you visit another country? Example not knowing the system of ordering and paying in a bar or café 3. Suggest what you can doto avoid or overcome these kinds of problems. Makea list of cultural tips for foreign visitors to your country. Include some of the topics below and add topics of your own. Introductions and greetings + Queuing ‘+ Ordecing and paying in cafés, bars, and restaurants Using public transport ‘Invitations © Tipping + Eye contactand gestures Cee ene er of competition. How do you choose between ‘Nalaysi Renn ae a ae eee ee ecg F Asia, trying to attract foreign professionals who usually See ee ee ec make their nome in Hong Kong, Japan, or South Korea. Pe ee ee re cs Ce eee all developed successful branes, not just for tourism but eee ee Coy oe een PO eae Dkr Se ocIntroductions and greetings. Welco! Introductions and greetings 9 a visitor © 13 vic arsives at NMP to meet Pet. Listen to the conversation 1 What does Piet say when he greets Eric? 2. How does Piet introduce Eric to Claire? 3. What do Eric and Claire say when they are introduced? ©. Workin paisa Weise whieyou ou ky in eh Fling sean 1 You ate at a conference. Introduce yourself to the person sitting next to you. 2. Youare meeting a visitor you have never met before ina hotel lobby. You see someone you think might be your visitor. Speak to her. Introduce a person visiting your organization to a colleague. You arrive at a new company. Introduce yourself to the receptionist. Introduce two friends of yours at a party. © Read the ineroductions below. Match them with the situations in @ shove. a. Signor Butani, Cd like to introduce you to a colleague of mine, Michelle Johns. b Good morning. My nameis Giles Truro. have an appointment at 10.30. ¢ CanT introduce myself? 'm Javier Corzon irom Global Auto, Madrid, 4 Excuse me. Is your name Karen Miles? € Idon’t think you know each other, do you? Julia, this is Claude. © Write F format) (neutral), or | (informal) next to each ofthe introductions in ©, © Match the phrases in A with appropriate responses in B. A B 1 How's work? a Pleased tomeet you, too. 2. How are you? b Nottoo bad thanks. A bit busy. 3. Pleased to meet you ¢ How doyoudo. 4 Thaven’e seen you for ages! 4. Yes, chats right. 5. How are things going? ¢ Very well, hanks. And you? 6 How do you do. Its good to see you again, too, 7 Nice to see you again! 'g No,I’'ve been away a lot recently. 8 Youmust be Marco. h Everything's going fine, thanks. What about you? © Which of the phrases in @ would you use 4 when you meet someone for the first time? b when you meet someone you already know? @ Walk acound the class. Practise introducing yourself and others, and greeting people. 4 @ unitsWelcoming a visitor \Work in pairs. List four topics which people often talk about when they meet professionally for the first time. Write a question on each topicto aska visitor ict van Els is welcoming Bob Wyatt, a visitor from Toronto, Canada, Read the conversation. 1 Whattopics do they talk about? 2. What questions do you think they asked? Pict So, did you have any problems finding us? MrW No, none at all. I walked here. My hotel is only a few minutes away. Pict Oh really? Which > Mr W_ Pm staying at the Garrick. I's in King Se Do you know it? Piet [know the name. What ? MeW_ Oh, its very pleasant. I always stay there when I come to London. Piet How often ? Mr W Four or five times a year, What about you? 2 Piet Yes, do quite a lot of travelling - mostly in Europe, but I go to Canada and the States as well - about two or three times a year. Mr W_ Canada? That's interesting. See BG Piet No, "ve never been to Toronto, but [had a wonderful holiday on ‘Vancouver Island not long ago. © G14 Listen to the conversation. Write the questions, © Read ater extracss from the conversation between Piet and Mr Wyatt. What questions do you think they asked? 1 Piet ? MrW_ Justthree days. P'm flying back the da Dei MrW_ ['ve been with Star TV for four years now: 3. MrW a ee Pict _ Yes, itis, Wedo get good weather 4 Piet MrW [went to New Zealand with my wife and our two daughters. Piet MrW Yes, play ice-hockey in winter and I do some sailing in summer. after tomorrow. 1 London sometimes! © G18 Lines tothe earns feo the convention, Waie the questions @ Study conversations 1.4 and 1.5 between Piet and Mr Wyatt. 1 Who asks questions? The host (Piet) only, or both the host and the visitor? 2 Dothey give Yes or No answers only? 3. How do they show interest in what the other person is saying? @ Role-play. Work in pairs. Student A You are Piet van Els or Rosa Lanson, Student B_ You work for a multimedia company in your country. I's your first visit to NMP. 1 Student A welcomes Student B to NMP. Speak for three minutes. 2. Change roles. How good were you at building a conversation? How could you improve? unit1 @} vAcenon | UNIT2 rt en eon . Simple review New companies sed 0+ iatative teatro poietic > Werk Deon sil ‘Company and job profile > ncoming th phone. Waking and changing apoinirerts @ How do you use the Internet? Have you ever bought anything online? Which websites did you use? What name do we give to companies that do business over the Internet? © Read abous ebookers, a successful dot com company. How i it diffeene from more traditional travel agencies? Berto ite i eeieet foal sate etic sore travel agens Sa. Ses © Bat the real secret fi Seite a Se sate shots © Find 2 word or phrase in the text thar means: 1 holidays where everything (travel, accommodation, etc) i included in the price 2 redictions in price 3 the possibility for something to happen 4 totalk to someone in order to decide or agree abour something 5. written legal agreements 6 the people who work for an organization tose the p Te @UNiT2z© Look aethe information about another dor com company, Friends Reunited. ‘What service do you think the company offers? DET is TTT tree TEES Welcome to Friends Reunited ‘The website to find old friends, get back in touch, and organize reunions. Crea Free to search erry Friend reunited lets you find old friends and read what people you've lost touch with are doing now. It’s free to search and see entiies for the 11 million members. ed © G22 Listen to part of an interview with Julie Pankhurst, one of the founders ‘of Friends Reunited, and tick T \erue) or F (fale). Julie Pankhurst got the idea for Friends Reunited when she was on leave from work. Julie and her husband did not have any internet skills. The Friends Reunited service is free to online members. The business has developed very quickly Friends Reunited only operates in the UK. The service now includes workplaces as well as schools and universities. auawn OOOOH = O 00000 = oO © Grammar quiz 1. Match the sentences in A with the categories in B. A B 1 He and his wife opened a travel agency in 1980. a apaststate 2 Hehas signed special contracts with 120 airlines. ba pastaction tehit 3 Wedidn’t want to make it difficult. 2. Match the verbs in A with the tense: Past Simple or Present Perfect Simple. QGP Book. 9.12 used to + infinitive 5. Match the sentences in A with the categories in B. 1. Read the examples and complete the rule. A © His wife used to be a flight attendant. 1 usually drive to work. '* Arschool we used to play games and have 2 Tused to drive to work. fan, 3. Tamused to drivingto work # Use used to + todescribe past ee phere selenite: mene a. an activity which I do regularly, and which is no longer new or difficult 2 Find another example of used to in the b a present habit or routine ebookers.com article. ¢ a past habit or routine ‘What is the negative form of used to? 4. What is the question form? Spree. 16 uNit2 @ 17Subject and object questions 1 Read the examples. What isthe difference in the verb form in subject and object quescions? Subject questions © Somebody built up good contacts ‘Who built up good contacts with airlines? '* Something opened in 1996. ‘What opened in 1996? 2 Match the questions in A with the answers in B. A 1. Which company brings old school friends into contact with each other? 2. Who set up Friends Reunited in 1999? 3. What did they launch in 2002? 4 Which company has recently opened sites in European countries? Object questions ‘Dinesh built up good contacts with somebody. Who did Dinesh build up good contacts with? © Customers buy tickers from somewhere. Where do customers buy tickets from? B Julie, Stephen, and Jason did. 'b Friends Reunited docs. Friends Reunited has. Sites in Australia ‘What kind of verb do we often use in the short answer to a subject question? QPrisaviakn. 6 Practice @ _Lookat21 onp. 132. Write short answers to the questions about Friends Reunited using an auxiliary verb. 1. Who fist got the idea for Friends Reunited? Julie Pankhurst did. Who was on maternity leave? Who isa web designer? ‘Who wanted to start a new company? —_______ Who puts their details and messages on the site? How many members were registered in 2002? What has been launched since 2002? —_ ‘How many workplaces have been added to the system? —___ @ Write three sentences (two true and one false) about things you used to do when you were younger but no longer do. Read out your sentences. The other students rust ery fo guess which sentence is false. Examples | used to do karate. Lused so tive in Paris. used to work from home. © Make questions for these answers from the article about ebookers.com. 1 What Iesells discounted lights and provides travel products. 2 Who Dinesh Dhamija did. What His early experience of the industry did. 4 When 1n 1996, 5 How much He negotiated discounts of up to 65% on standard prices and fares. 6 Where Iroperates in eleven European countries. How many Atotal of 900 staff. 8 What Travels. 8 @ unirz© Workin Group A or Group B. Group A Read St Luke’ dataile A and write eight questions Group B Read Agora’s datafile B and write eight questions. Datafile A Datafile 5 ie Bg 4 as + The company owns Gazeta Poland's frst independent - -dailynewspaper), 14magazines, nd 0 radiostations. * Itwas founded in 1996 on St Luke's dau] as aresut of an “underground jouralists. Gazecasfrstedtor, Adam employee buy-out __ Mii spentmorethan i yen iforsupporingthe, + There were originally 35 employees (or co-owne}) 12 Mpbuarajakremonnse £4246 2544 © There arenow 85. Each employee receives an equal | + Thereare 4,000 ernplouees. Neary lof emhaves: financial sharein the company eachyeat | inthecompany.Each year someofthecompany’s = Each employer has a mobilephone, ocker, anda 7 suaraitspeteaeactag Ign 55424 tts shoulder bag. Everything ese ts common property. te dressis casual ~ even thePresident ofthe company + There areno desksand no personal workspaces. Youcan __wearsjeans The atmosphereievery frenaly. Everybodys work anywhere: inthe staff café, nanareaof oft seats “onfistnameterms with newspapers, ut, an tea; in patio area; orin a The offces haveratural wooden floors and lass roof central open area cafed The Hub. There salsoa health club with a saunaanda ++ There aresspecial Brand Rooms for St Luke's clients. Each one's decoratedwith a suitable theme andthe client can seit to work, tohold meetings, orto socialize. ‘= Each month, there's a party tocelebratethe workthe employees have done together. 2 company’s mission t promote rst tolerance, * Inthe emplouees' own words, Proftislehealth - vou “tespectfor human rights, and solidarity wits theless. eeditbut iis not what youlive for’ fortunate eeeeee © Rea the other datafile. Answer the other group's questions. © Give your opinion of StLuke’s and Agora. Explain why you would or wouldn't like to work for these companies @ Writedown * four things that you used to do atschoo! (but don't do any more) Examples used to play the pianoshave long hair four important events in your lif. Examples | got marriediran a marathon. + four things that you have achieved since you left school Examples I have passed university examsileamt to drive © Discuss your lists with other seudents uniT2 @ 19Qa Work file. Dictionary skills (1) i @ Work in groups. 1. What information about words can you find ina good dictionary? 2 Inadictionary, what do the following symbols and abbreviations mean? sb sth sing pl {u] Ic) US (or AME) _Brit(or BrE) @ Vee the dictionary extracts to answer the questions. Work as quickly as possible. Company 1 What is the abbreviation tor company? 2 Is company used with a singular ora plural verb? 3. Mark the stress in company. 4 Complete the sentences: 2 ke being with har she's company. b Doyou wen me to you company? ‘rkamponi/ oun (pl companies) “Tessa sng pve] axis ngangation {llling guuds or services The compen are Dionne Btida net fst. 3 {U) boing with 9 povooe 7 ahnsye enjoy ‘Recblscmoans = 809 aed coma) ‘(Cpeasanttobe wit. {aBIOBIS) nee sb companyto goorte with sb sett mest honor somploy, nly sh enoioy sion Employ Soccer meretes | | Whisholtheveprefnsand etiam ca beead with Unpiy owen: Mrepmpiercenpines | employ: dis, ure, -e, ~ive, ee, «ment, ful? onthe lshaf esgring ams camp stm 2 Where can yougo to find work? itscst emematoe 9 ‘employee min noun{C) apersn whe 3. Mark the stress in employer. “work Peja hassel pituitaries Vaan! num (C) 2 prs. OF “omplete the sentences: impact Pea 8 Hels employed a computer operetor. “Te tarmg 8 pad ok Be od oF b Areyouemployed the new project? agency non (C} cipe people find work and thet ‘compares tit workers et tf Work 1. Whatis the difference between the nouns workand job? 2 Which phrase means without a job? 3. Mark the stress in workaholic. 4 Complete the sentence: a work a large firm in London. b Whatare you working atthe moment? “work (aon st): work to de sth) td stb ‘thie roots piical or mentale Inorder {oesrmmony eto auhiovest. She working Jeralangesrm tn Gusgos oT the towurkase ‘eit oar sh ing scr ent nom 4 0 the oh ht 2 de “epecilly in orer to ear money the Pace ‘here youde yourob:Tstery dificult ind teort it this cit 2 He oot wu fare = tnthout aoe atx mor (= Work anuncouatas noun. Iasomecantnte "asotst seb ow jound waka he hana STeegotanacjobatinehosptal workaholic / sek Role’ now (Ca person *aholoves work and dows toome of it (Extracts based on Oxford Wordpower Dictionary 019 431 5169 © 2000) © Read the language areas that an English-English dictionary can help you with. Aemsemapescnsoies = collections formal eie! ‘e.g. make an appointment e.g. employfake on eg un 20 @ unitz | ‘tovork wack orb 4.) work (a th (ob) |o° ‘Work in pairs. Check your answers in a dictionary. 1 Find four groups of three synonyms from the list. 2 Are there any differences of meaning between the three words in each group? 3. Use six of the new words in a phrase or sentence. customer buyer ‘establish salary client set up lay off make redundant income found fre earnings Complete these sentences with the name of a famous company and the product or service itis famous for. Which word is more informal a sack or dismiss? b benefits or perks? Give three examples of benefits that a company gives its employees. Use over with each of the following words ro make compounds. (It can be used at the beginning or end of the words.) Use the new compound words in sentences. time take turn heads 1. Which prefix (uns, ins, im, diss, i-) is used with the adjectives below to make their opposites? honest flexible motivated patient decisive interesting responsible _ practical 2 What do the prefixes re- (e.g. relaunch) and co- (e.g, co-operative) mean? Find the British English equivalents of these American English words. bill (noun) catalog, cellphone eraser internship (noun) vacation welfare workstation uNiT2 @ 2)! [ Skitls focus ] Company and job profile | @ Workin pairs 1 Would you like to be the Chief Executive Officer (CEO) of a company? 2. What kind of product or service would your company offer? 3. Who would be interested in buying your product or service © _Youaregoing listen to an interview with Martin Leach, CEO of Maserati. Before you listen, match the words in A with the definivions in B A B Tc heddaeerees a acompany that owns smaller companies of the same type = b acompany that belongs to and iscontrolled by another 2 reputation larger company § sald ¢ asystem of machines and people in a factory that fit the parts of something together in a fixed order 4 parent company d the place from where an organization is controlled 5 assembly line © the opinion that people in genesal have about something © G22 Listento the first part of the interview vith Martin Leach, Flin te missing words Miaser: A local company with international appeal Company history: + Founded in Bolognain = Moved to Moder in —_— 4 * Fiat company bought ‘(00% of share capital in = 1997 “by Ferrari: Maserati beceme « of Ferrer. led Utro-modern in 1998, ‘© Output in 189 © Output noi + Mertin Leach eppointe ars per yea > cars per day ed CED in " Key features: © tradition end © avercion to ‘= research and . “loyal uNit2© G22 Listen to Martin Leach talking about his background and career. Correct the information on the press re ‘© Began racing go-karts atthe age of seven. Won Euronean Cup and came second inWord Chenporst : severe | Frente soak Der al ed @ _ Youare going tolisten to Martin L typical week. Before you listen, pred ich talking about his job and describing a the answers to these questions. 1 What hours do you think he works? 2. Which of these activities do you think he does in atypical week? * check emails * give speech to suppliers + meeting with the head of the have Italian language classes racing department * visit regional offices + arrange flights to Rome + evaluate a protorype of a new car + tour the factory on the test track + meeting with the Product ‘= take part in a video conference ‘Marketing team vith international partners + meeting with the directors + fly to Rome for a ceremony with ‘+ meeting with the Honorary the Italian President President of the Maserati + lunch with thehead of Fiat Members Clut 3 What do you think is the part of his job that he enjoys most? 4, What do you think is his opinion on the most important skill to have? @ 24 Listen to the third part of the interview. Check your answers to @. @ 24 Listen again and complete these sentences, 1 F'm responsible for n Modena. 2 it important to of our product. 3 It's my job to to the best of his or her ability. 4 You need tc and show people who you are and that you're interested in their work 5. My jab involves alot of which Llike. 6 I spend alot of time 7 The part of my job that | enjoy most is 8. You have to know how to tohave with relaxation ~ that Workin pairs Interview eachother about your curentor previous job, In your answers, ue the expressions in italics from @). Work in groups. Discuss these questions and issues 1 At Maserati, Martin Leach and his senior staff hold most of their meetings in English. Do you think this isa good idea? 2. Marsin Leach has beea able to combine one of his early interests - driving fast cars ~ with his career. Have you, or anyone you know, been able to do the same thing? Doesit help you do a better job? Maserati isa company that combines the traditional with the modern. Think ofa traditional company you know, perhaps in your country or area. How could it be more modern? UNIT2 @ 2328 @ uNiT2 Answering the phone. Making and changing appointments Work in pairs. Look at standard telephone phrases 1-10. Write other phrases with the same meaning. Compare your phrases with those on p. 25-6 ofthe Pocket Bock 1. Claire Hallam speaking, 6 Thereason I'mphoningisto 2 Tdlike tospeak to Ms Lanson, please. 7 What time would suit you? 3. I'msorry, her line is engaged. 8 Could you make it next Tuesday? 4. Would you like to leave amestage? 9) Pmafraid I'm not available thea. 5. Would you mind spelling that, please? 10 Yes, Thursday suits me fine. Why do we often use would and could when we make requests or arrangements? G 25 Listen to Rosa Lanson telephoning Erie Carlin 1 What does the message on Eric’ answerphone ask the caller to do? 2 Whyis Rosa calling Eric? @ 25 Listen again and complete the missing parts of Rosa's message Rosa ’mealling "Could Pnext week? Monday or Tuesday would be best if you then. Could __*ro arrange a time? Thanks. Goodbye. @ 26 Listen to Frie returning Rosa's call. 1 When isn’t Eric available? 2 Why does Claire make the appointment provisional? @® 26 Complete the extract from the conversation Claire Ah, yes, Rosa told me about it. on Monday or Tuesday? Eric Well, —? on Monday or Tuesday morning, but Tuesday alternoon Claire Tee Ss a Bric «Yea; 3, Read the conversation, Suggest a suitable word for each gap. Eric Hello, Erie Caclin i Claire Hello, Eric. Irs Claire again. Pm —* about the meeting next weekend. I'm sorry, bur Piet isn't > atthe time we arranged, he's gotanother —_*. But he’s Slater on. Would four o'clock be “ for your Eric Sothar’s four o'clock —__ of rwo fifteen? Claire Yes. Is that tim Eric Yes, that’s Claire Good. So, we look forward to seeing you next Tuesday, then. Goodbye, Erie * for you? @ 27 Listen to the conversation. Check your answers, Work in pairs, Say what the underlined words and phrases mean, 1m afraid Pm tied up all day on Thursday. 1 2. Can you gotbask to me fissthing tomorrow? 3. Justa minute. Tl put you through. 4 We were cut off earlier. 5 Could you read that hack to me? 6 Theline’s busy. Willyou bold? 8 9 0 Thete’s some interference, Ll hang up and call you again. The line’s very faint. Could you speak upa bit? Could you bear with me for a minute? Could we put off our meeting? Something important has come up.4. @ 28 Listen to the words and repeat them, 3 Say the date: s at ty 0 Tuesday 3 March six Tuesday this. think Saturday 12 August seventy Wednesday then thirteen Thursday 13 July Saurday hours there thirty ‘Monday 16 April miles mot! 2 G 29 Listen to the word pairs. Tick the words you hear, 1 sick thick 3 sinkthink 5 pass path. 2 singthing 4 mouse mouth 6 worse worth ‘Thursday Wednesday 24 February Sunday 26 September Friday 30 December 4 @ 2.10 Listen to the dates and repeat them. ® _ Work inpairs, Student A and Suxtent B. Role-play the telephone calls. See pp. 25-6 ofthe Pocket Book, Studenta Sicuation 1 Phone Acorn Chemicals Ask to speak to these people: John Anderson Extension $31 De Rubin Research Department Student B Sicuation 1 You work for Acorn Chemical. Deal with incoming phone calls. Extension 531 engaged Dr Rubin on holiday @ Role-play Sitaation 2 You work for Commercial Insurance Deal with incoming phone calls Sue Waite in a meeting Mrs Johnson at lunch Situation 2 Phone Commercial Insurance {Ask to speak to these people: Sue Waite Customer Services Department Mrs Johnson. Marketing Department 1 Write your arrangements for next week in the diary below. Include a one-day business tip, two meetings, a business lunch, and two other appointments Then phone two colleagues to make an appointment with each of them. September 12 Monday 14 Wednoeday 2. Your programme has changed. Phone your two colleagues to change the appointments UNIT2 @ 2World Languages AGENDA Comparative and superlative adjectives Relative lauses Adjectives fil, Personal attitudes and qualities » Past present, and future languages Giving opinions. Agreeing and disagreeing Participating in » meeting ordicussion @ Look at the table. Match the languages in the box with the countries where they are spoken. You can use one language more than once Country China Canada Spain | Switzerland — (Basque Work in pairs han ee ee eal tse your partner, then check each other’s answers. Majorlanguages __Numberof speakers | %ot population Mandarin 867m 67.0% ‘Wu (Shanghai) 50m 1) 45m English 19m Spanish (Castilian) Galician 3m + $30,000 German | 4m 3) 4m Irian 540,000 —* 42,600 ~ Cantonese Catalan French Romansch Say the numbers in the tablein @. Dictate five more numbers to° ° @ 34 Read the information about Andrea Harris. Then listen to the interview and answer the questions. My name's Andrea Harris. T work fer a large investment bank in the City, the fmancial district of Lorcion. I'm part of a departwent Which arranges business trips for ether companies in Europa arc Asia. Thase are conparies that Want to pronote thentsalves abroad. ZX thavel abroad quite 2 bit myself, which I love. I often have te deal Lith clients ho don’t speak English, Uhich means I have th have cther languages besides English ~ my mother trgve- 1 How many languages does she speak? 2 What language did she study ar school? 3 Which of these things docs Andrea think is more difficult: learning a foreign language as an adultor learning a foreign language asa child? bb leaming French or learning Spanish? Japanese or Spanish? @ 31 Listen to Andrea again and complete the sentences. 1 The first thing I realized is that learning a foreign language can be than you think. 2 Learning a language when you're young is much and when you're 3 Forme, Spanish was, than French. 4 Inearly gave up. Butafter a while it got 5. eon Spanish ato oF te interesting and useful, ve ever done. 6 He’ really one of the and teachers you could hope for! 7 Burthen, asT said, Japanese is «ifcuts than Spanish. 8 Certainly, my Japanese is not my Spanish. Grammar quiz ‘Work in pairs, Match the two halves of the sentences giving the rules for comparative and superlative adjective forms. A 1 The opposites of more and most 2. The comparative and superlative forms of good and bad 3. Weuse erand -est 4 The comparative and superlative endings of adjectives which end in -y S Weuse as + adjective +as or not as + adjective + as 6 To show a big difference before a comparative adjective 7 To show a mall difference before a comparative adjective 8 The expression one of the -est as the comparative and superlative form of one- and two-syllable adjectives. aceless and least. are ier and -iest ithe y disappears). we use much or a lot. is followed by a plural noun, we use slightly or alittle. ace better, best, worse, worst. 1h to show somethingis or isnot che same or equal. mao en oe uNiT3 @ 27Relative clauses Read the examples. The relative clauses are underlined, Complete the rules and answer the questions. Type A relative clauses * I getto travel abroad quite alot, which love. My teacher, who as Japanese, was the best teacher Thave ever had, He now lives in London, where we met. ‘My husband, whose Spanish is excellent, helped ime practise. Type B relative clauses + Tm part ofa department which arranges business ‘tips for other companies in Europe and Asia- '* Loften have to deal with clients who don’t speak English. ® There aren’t many words in Japanese that are a © [think to achieve this I would have to go and live where Spanish is spoken by everybody. + Type relative clauses give you extra information about the noun they refer to. They ate called nor-defining relative clauses. * Type ____ relative clauses give you information that tells you which person, place, ‘or thing the speaker is talking about. They are called defining relative clauses. 1 When can that replace who or webich? 2. When are where and whose used? BPiwstoty v-4 Practice @ Complete the sentences with that, which, where, who, or whose. Then decide if the 26 @ UNITS relativeclauses are defining (D) or non-defining (ND) and tick the correct column. D ND isinLondon. (1 O] 1 Andrea works for a large investment bank 2. The head office of her company, is located inthe centreof [_] the city, is only twenty minutes from her house. 3 She often travels to countries she can practise her languages. [_] 4 Her husband, speaks excellent Spanish, helped her learn. {_| [_] 5 sig aeald cect uaeOebieSpaah ive tan’ speak it ona daily basis. 6 The language she found most difficult was Japanese. Oo 7 Andrea had a teacher was the best she had ever had. oo 8 Theteacher, first anguage was Japanese, was very patient. [] [] 9 Arabicis the language she would like to learn next. oo Work in pairs. Join the facts about China to make one sentence, Use that, which, where, who, ot whose, Example The arca of China is 9,596,960 square kilometres. Itis slightly smaller than the USA. ‘The area of China is 9.596.960 square kilometres. which is slightly emaller than the USA. 1. The population of China is 1.3 billion. Iris the highest population in the world. 2 Beijing has a population of 13 million. Beijing is the capital of China 3 The political leader of China lives in Beijing, His title is President. 4 Badaling isa popular touristlocation. You can see part of the Great Wall in Badaling. 5 China manufactures electrical goods, textiles, and cloching. They are sold throughout the world. 6 Most Chinese people are descended from the Han people. They came from. Nocth East China.—— Se ee How difficult are these languages for an American? O=very easy 10= very difficult © Work in pairs. Write similar sentences about your own country, city, or town. Compare them with your partners © 1 Complete the paragraph using the information in the bar chart. Use the comparative or superlative form of a suitable adjective (e.g. easy, dificult, hard) and a lot/much,alittlelslightly, and (not). .. as toshow the degree of difference. [A group of students trom the United States were asked which languages they found easy and difficult to learn, According to the survey, the "language to learn is Spanish. French is + difficult. Russians _*than Spanish. Chinese isthe “language, with Japanese and Arabic __‘ifficut. Hebrew is ose Arabic. Not surprisingly, the survey shows that for Americans, uropean languages arenct _’ difficulttolearn __*Asian languages. 2 Use the information in the bar chart to make more sentences: * comparing Russian and Japanese * comparing Spanish and German * comparing all the European languages © Work in groups. Compare the advantages and disadvantages of the following. Say which you prefer and why. 1. Learning a language in a small group or in one-to-one lessons. 2 Learning a language with an untrained native-speaker teacher or a trained teacher from your country. Using the phone or email to communicate with work colleagues, Driving to work or travelling on public transport. ‘Working in an open-plaa office or in individual office. Living with your parents or in your own accommodation (when you frst start work). unit @ 20} a= Adjectives file. Personal attitudes and qual f the different ways in which people communicate with each other Example gestures @ Readth e, Underline the adjectives that 0 @ UNITS© Look at the listof adjectivesin the box and answer the questions. attentive bored decisive distracted encouraging friendly interested intrusive neutral rude supportive 1. Find two pairs of opposite adjectives. 2. Find five adjectives whose opposites are formed by adding either w-or in-. Give the full word (e.g. uninterested). 3. The following words from the list do not take 1- or in-to form their opposites. What are their opposites? You may need to usea dictionary. encouraging neutral rude © Complete the sentences with a suitable adjective. shevereereee FEEDBACK ON A NEGOTIATION — 1 Pierre = noms crossta for most ofthe. meeting = not very — _ Stee = nodding jean —— ___ presentation. Seemed —-BWalenting = rather. 8 Kat =A LHe me? = ning aches sligty. in| es © Replace the phrases in italics with adjectives from the box. analytical diplomatic flexible motivated responsible confident enthusiastic innovative punctual thorough Employee profile i ‘An excellent employee whois ableto be trusted Hes | r 2 andisclearly interested in his workard Fisideasarenew ___‘andhe ‘ssure about his cn abifty _______‘whenputtingthemforward. > Heisalso good at dealing with peopleindificultstuations ‘and ‘sable to change to suitnawsituations______’.ethapshe needsto be ¢ —allittlemorelgicaland scientific about hisapproach but hisreportsare very detailed —___ | ‘Hisbestquality's that he's excited and interested ___ about everything! Ask and answer the questions. 1. Which three adjectives would your colleagues or other students use to deseribe you? 2. How important is body language in your culture? How would you show you are interested, bored, thoughtful, aggressive, and neutral? 3 Doyouuse different body language when you speak English? 4 In business, is what you say more important chan how yon say it? units @ 211 4 6 In the British Museum in London there is a black stone, called the Rosetta Stone, which measures 114 x 72 cm. It is covered with carvings in three different scripts: hieroglyphic, demotic, and Greek. The stone is written in three scripts because these were being used in Egypt at the time. It is over 2,000 years old and was found in 1799 by French soldiers who were rebuilding a fort in the town of Rosetta in Egypt. ‘The structure of the hieroglyphic script vas very hard to work out ~ it was not successfully deciphered untit 1822 Jean- Francois Champollion, a French expert int languages, discovered the text was ‘written by.a group of priests in Egypt to Read the article The Rosetta Stone and the new Rosetta Di Past, present, and future languages Do you find English easier to speak or to write? ‘What about your own language? Do you know which was the ea Arabic, or Hieroglyphs? form of written language: Chinese, ‘Why is the Rosetta Stone in three different scripts? When was it made? Who found it? Where does its name come fret ‘Who deciphered the hieroglyph Why was its discovery important? Whatis the purpose of the new Rosetta Disk? honour the Pharaoh. This discovery meant that the Rosetta Stone could be used as a kind ot ‘éictionary’ to check the meaning of early written languages. Today a small group of engineers and scientists want to build a new Rosetta Stone’ or Disk, usingthe same idea of parallel texts. Many scientists predict that mostofthe world's languages I disappear in the next hundred years. This new stone will preserve some basic knowledge of the woild's languages for future generations. © @ 22 Listen o part ofa radio programme about the Rosetta Disk. 32 @ units How many languages will be preserved on the disk? ‘Where is the new Rosetta Project based? How many volunteers are working on the project?© G22 Liscen again. Complete this FAQs (irequently asked questions) page of the Rosetta Project website. What is the aim of the Rosetta Project? © Tocreate apermanent physical archive of ‘world’s languages. What form will the new Rosetta ‘Stone’ take? + A special micro-etched inside a spherical + An > archive, + Asingle-volume reference ‘What will be on the disk? ‘+ A description of each language, includingits * system. + Awordlistof __ "core words. ‘+ A parallel text from the Bible, Genesis chapters How will people be able to read it? * Witha “with magnification of one thousand times. ‘Where will the disk be available? * There will be lots of disks distributed throughout the What is the website where people can contribute their research? © www, © Work in groups. 1. Why do you think languages disappear? 2 Do you think it is important to preserve languages, even if they are only spoken bya small number of people? Think of arguments for and against. 3 Do you speak any dialects (regional language variations) from your country? 4 Do you havea strong accent (way of pronouncing) when you speak your native language? © Work in pairs. Discuss the question. ‘Which of these reasons for learning languages do you think are relevant to people who need languages for work? a. Allanguage is part of a people's culture and it’s important to respect culture b Ifyou speak the language of an international partner they will respect you more. € Iwill save money on translation and interpretation services. 4d. Iegives you an advantage over your competitors if you can speak the language of your trading partners and they can’t. ¢ Itallows you to dominate meetings with intemational parmers. £ You can meet people from other countries and understand their way of life. 8 Itgives you more job opportunities. h Ie interesting and fun. UNIT? @ 3324 @ units Giving opinions. Agreeing and disagreeing. Participating in a meeting or discussion @ G 33 Listen to the first part ofa meeting between Rosa, Piet, and Eric. 1 How many programmes will NMP finance? 2 Which countries does Eric think should be inthe first three programmes? 3. Why does Piet disagree with Erie 4 Which three countries do they agree on? © G22 Linen again. Write the phrases which Rosa, Piet, and Eric usein the meeting under the correct heading below Asking for opinions Giving opi What are your views? In my opinion Froma financial point of view Agreeing Expressing reservations. | disagreeing ae a = Denner You could be right, but . © ©) 34 Listen 1 Which two groups of people must the pilot programme impress? 2. Why does Rosa want to find a consultant for each programme? 3. Whae does their choice of Spain for the pilot programme depend on? ‘othe second part of the meeting, @ 34 Listen again. Add other phrases the speakers use under the correct, headings in @ above. © workinpairs. 1 Which of the phrases in @ would you use to give a astrong opinion? b atentative opinion? 2 Which of the phrases would you use to agree strongly 3, Whatothcr phrases could you use to disagree politely? Presiervcoky.»oe Participating in a meeting or discussion Opening Stating objectives The aim of the meeting is to Beginning the discussion (Enc), would you like to start? Interrupting Just a minute, (Rosa), could I just ask something? Asking for clarification Checking agreement Moving on Concluding Well, [think that’s everything, Is there a Summarizing Closing Some of the phrases used in the meeting are given below. Complete the list with other phrases you remember from the meeting. Check with 3.3 and 3.4 on p. 134. ything else you want to discuss? Good. Let's call ita day, then. o Work in pairs. Compare your list of phrases. See p. 22 of the Pocket Book. Ta 2a 3a 4a aa Pronunciation 1 @ 38 Listen to the same sentence, spoken twice. Tick the one which sounds polite. a Could you explain that again? 2 @ 36 Listento five more sentences, spoken twice, Tick the one which sounds polite Could you begin, James? Could you begin, James? Excuse me. Could | come in here? Excuse me, Could I come in here? Can we get back to the main point? b Can we get back to the main point? Would you mind repeating that? b Would you mind repeating that? Could you go over thar again? Could you go over thatagain? 3 @ 87 Listen co and repeat the polite versions of all the sentences in 2. e b Could you explain chat again? Work in groups. Each person chooses one of the topics below and startsa short discussion of that topic. Give your opinions and explain why you agree or disagree with your colleagues. 1 All young people should do twelve months’ military service or community service after finishing school. 2 Public transport should be state-owned, not privatized. A public transport system can either makea profit or provide a good service. It cannot do hath. 3 University education should be free and the state should pay the cost of students’ accommodation, food, and books. 4 Allemployees should gera share ofa company’s profits, not enly senior management. 5. Unemployed people who ger payments from the state should do some kind of work in exchange for the money they receive. UNITS @ 35‘VAGENDA Present and past trends: Present Continuous, PastSimple ‘Adjectives and adverbs » Food file. Word groups Ethicaleonsumerism ‘Advice and suggestions Work in pairs 1. What are the opening hours of most shops in the city centre in your country ‘Were the opening hours different when you were younger? 2 What do teenagers in your country spend most of their money on? What did You use to spend your money on when you were younger? 3 Doelderly people in your country spend or save their money? What will you do when you are older? @ March the phrases in A with the defaikione in B A B 1 inline with a money spent by people in one house 2 retailoutlet years that someone is likely to live 3 household expenditure € babies born during a particular period 4 single-person household d_ money tospend after paving taxes, ete 5 birthrate © child who needs financial support 6 life expectancy f. howe wit bbe perio ing 7 dependent child “similar to. cis 332 8 Gepesble come Be Ppp gremee! t : @ Read the article Changing consumer trends in Japan. Answer the questions. 1. Whar changes does the article identify in the spending habits of these groups? * office workers * young single women e * business people in their $0s* seniorcitizens ‘Whar changes docs the article identify in these areas? + shop opening hours * divorce rate ingand drinkinghabits. _* proportion of elderly people ve + women in the workforce te changes happening in the way people: ne Sentence atl major mart Se et eee aie Beet ses teeespecligets aeainannreeenal ngloter-andasareutthe/respeniagmer, | = 24-hour shopping Consumer spending is becoming 24-hour business and businessis booming. For ecample, when one men’s clothing storstarted opening ts doors round the lock ten yeass agp sales immed ately increased by 20%, Nowadays, one third of its annua sales are to customers who come in between 10 p.m. and 7 arm, - and this isin ine with national figures. Many customers are office workers on their way home. More retail outlets are expancing their nighttime opening hours because shoppe ae often more relaxed at night and spend mace money. Te typeof goods people buyis also changing, For example, fewer people are eating traditional fod andthe corsumation of westemn- siylemealsisincreasing, People are dincing alot less sake and alot more red wine They are also drinking ess whisky, but more bee i ae Bee eo eeFind three examples of trends from the 1990s. Which tense is used? Find three examples of present trends. Which tense is used © Complete this table with information from the artic. [Proportion of sales taken in amen's clothing store between 10.p.m. and7 am. —__% D increase in telephone bills from 1895 to 2000 % 'B_ Proportion of women aged 20 to 39in work in 1970 @1_ Proportion of women aged 20 to 39n work now 55 Increase in divorce rate from 1980 to 2000 “B_ Proportion ofpepultonaged +1n 1960 we 7. Proportion of populetion aged 65+ in 2000 9 B Proportion of population aged 65+ in 2020 (estimates) ___% How similar are th es and trends described in the article to changes and ends in your own country? o Grammar quiz Match the sentences in A Pm moving into my own apartment next week 2. Look, he's waving at us. He probably wants to say hello. 3 The bieth rate in most western countries i falling. 4+ Fa cooking formset this weck beause uy parents have gone aw. Communications FeATolosy fs of communications technology grew cramaticaly inthe 1990 Deere vs a particularly stonggrowthinthe sale nduze of mobile spones.Teleghone ils ose by near 10% rom 1995102000 even Seugh overall household expenditure fell. A lot more people are seing email and the Internet on a daily basis. Business people in the 52 for example, are spending more on communications technology because they do not want tobe left behind. E Single women as a market force Jecessing numbers of women are entering the workforce. In 1970, sly 33% of women n their 20s and 30s worked, Now that figureis| sell over 60%. Fewer young women ae getting maried. The | secpertionof single womenintheir30s is rising steadily, and they sre earning andsperding more money than they dd ten yeas ago A the same time, the divorce rate more then doubled between 380 and 2000, so there was an increase in the numberof single- person households th the categories in B. B 2 an activity happening at the moment of speaking b atemporary activity happening around areepasieceees of speaking The silver market’ ‘Atthe other end of the scale, senior citizens are becoming big ‘spenders, Between 1950 and 2000, there was a dramatic fall in the birth rate, and an increase in life expectancy. These tends are Continuing and there are mere elderly people than ever before In 1960, 5.7% of the population was aged 65 or more. From 1960 to 2000, there was an increase of twelve percentage points to 17.7%, and by 2020 this figure is expected to be 26.8%. With no dependent ctilden, no education costs and low housing costs, they have a large disposable income. For example, they are spending more and more money on domestic and overseas travel.Present and past trends Read the examples. ® People aredrinking | alotless sake less whisky. more beet = lot more red wine. » Fewer young women are getting married. y = Fewer people are eating traditional food. a ‘© More recail businesses are expanding their night-time opening hours, © Alot more people are using email and the Internet on a daily basis. . = Sales increased grew by 25%. = rose declined from 2000 250, 7 fell 3 2 = Therewas am increase growth =| in sales. = arise adectine | of 25%. 2 afall = Which preposition? Weite by, from, in, of, ort. + Weuse after a noun and before the amount, * Weuse after a noun and before the topic. * Weuse after a verb. * Weuse and __aftera verb and before two amounts. Practice @ _ Describe present crends in evening entertainment activities show inthe line araphs below. ¢ Theatre Bars and cafés Reading books Example People are going to the cinema a lot more. or A lot more people are going to the cinema, © Work in pairs. Describe the changes that are taking place in your country. Choose two from the list below. Give possible reasons for the changes. ‘+ evening entertainment activities ‘consumption of foods from other countries smoking car ownership types.of shop in city centres use of mobile phones use of the Internet 24-hour shopping, domestic holidays (compared to forcign holidays) 22 @ uniTa© G41 Listen:to a description of the trends in TV viewing hours in the UK last vyeat. As you listen draw the line graph. Average weekly hours of TV viewing L a aac a ie te Jan Feb Mar Apr May Jun Jul = Aug. Sep-Oct. Nov Dec © Complete the extract from the description you heard. Use suitable verbs from the box in the correct tense. decrease drop fall fluctuate go down/up increase _eveloff reach i In January last year the average rumber of weekly viewing hours stood at 28.1. This figure _" steadily or the next two months, reaching 27.2 in February [ and 255 in March. The number of viewing hours then * alittle: they > slightly to 26.1 in April They then —_ ‘dramatically 23:31 May The figure then _* very slightly to 23.5 in une and then ‘more or less ___ for the summer, whichis traitionally the time people watch the east television. The figure "slightly back to 23.3 in July and __*its lowest point i August at 23.2. Average viewing hours "sharply in September to 25.3 and then" more ‘gradually for the rest ofthe year to 26.1 in October, and 27.4 in November. The figure __" its highest point in December at 28.2 hours per week. Listen again and check your answers, ‘Work in pairs. Look atthe highlighted words in the extract in @. Are they adjectives or adverbs? How do you know? Whatis the general rule for forming adverbs? oo @ Write the adjcctives from these adverbs. Then match the adjectives/adverbs with the type of change they show. ‘Ravers© Work in pairs. Select information from one of the bar charts and prepare a presentation of past trends. Give your presentation to the class. Begin This bar chart shows ... r AS yOu can see... BE bermark «copies pinted per 1000 population Wicvraend (© Work in groupe: Disews thine questions with lesen vo the graphs above 1 What were the main trends in cinema attendance, newspaper circulation, and the percentage of women in the workforce at the end of the last century? 2. Do you find any of the trends surprising? 3. How do you think they might compare with your country? 4. What do you think are the current trends in these three areas? 40 @ univsCOD Cs Food file. Word groups @ March the names of four of the food and drink outlets at an intemational airport with their descriptions. Trattoria 2 Mlestene self selection estarant co fon 3 Seafood island " relaxed but efficient rable service. There arethree-course, 4 News café | __twWo-course andone-course options availabe, depending <7 =— ____|_ of your time end your appetite! Starters include stuffed [a] A selection of shollish, smoked f | Mushrooms, Gree salad(marnatedfetacheese, olives, delicious ight mealfortravellersinahurry. Meals are _-—-andtomatoes).anda selection of antipasti Thereare preparedatthe bar infront of tmecustomer andservea __ aia course specialities such as poachedssalmon served with a glass of chilled white wine. champagne, areven _ ong bedof spaghett, sauteed breast of chicken served sake: Look out for the seasonal promotions of oysters. with smoked bacon, grape, and mushroom sauce: or oroctopes. : _giledsin steak. The relaxedlounge atmosphere makes this theplace-to- _[d] Avariety of self service international food stands. Have be for the business traveller. There are hot and cold "Some deep-fried chicken or baked potatoes. Create your drinks, suchas ground coffee and freshly-squeezed own saladortry thesoup of theday, Enjoua healthy orangejuice as well as avariety of beers. Also availableis ‘breakfast of cereals, yoghurts, and fresh fruit such as. a selection of snacks, pasties, and cakes Whleyourelax, | apples, bananas, and grapefrult This restauranccaters youcan make use of livenews broadcasts, intemational for all tastes in a fashionable setting witha magnificent newspapers andlaptop connections. ‘vew of the arpor. @ _ Find words inthe teat hac belong in these word groups, 1 meat 3 fruit and vegetables 5 dairy products 2 fish/seafood 4 drinks 6 other food types Think of other words for each category, Use a dictionary if necessary. Match the different methods of food preparation in A with the definitions in B. A B 1 baked a fried quickly ina litle hot fat 2 chilled b cooked gently in a small amount of liquid 3 deep-fried © cooked nan oven in dey heat 4 grilled filled with something 5. ground € cooked in an oven by heat from above 6 marinated F cooked in oil that covers the food completely 7 poached g given a smoky flavour froma wood fire 8 sauréed h made into small pieces or powder 9 smoked i putin a mixture of oil and spices 10 stuifed {_ made very cold (but not frozen) 1 Think of other items of food that can be prepared using each of the methods Example baked cake 2. Think of other ways of preparing food to add to the list in @. What items of food can be prepared using these methods? Example bowled egg Work in groups. Discuss the questions. 1 Is therea good selection of in 2 Are there different cypes of rescaurant (e.g. fast-food, waiter service, sel-servic 3. Can you cook any dishes from other countries? 4. Where can you buy the best-quality food in your country: in street markets, small shops, or larger supermarkets? ‘national restaurants in your capital city? UNITs @criteria code of conduct dominate energy-efficient ethical exploited growth markets ‘market share 10. organic food LL sweatshop 12. two-way process 8 a2 @ units Ethical consumerism @ Work in groups. Look at the pictures and discuss the questions. 1 Do you buy any products, such as clothes and food, which are made in other 2 Do you know how they are produced? 3, Whar do you understand by the terms ‘globalization’, “developed world’, and ‘developing world”? @ Match the words and phrasesin A with the definitions in B. place where people work for low wages in poor conditions ‘morally correct ot acceptable the percentage of total sales of a product ina parti standards or principles food produced naturally, without using artificial chemicals 1 process moving in two different directions a set of moral rules 0 behaviour treated unfairly, not receiving mach in return for work to control or have a lot of infinence no waste of energy markets showing an increase in investment products you use on your face or body to make yourself more attractive ular area achieved by one company © G@ 42 Read sentences 1-8 and listen to a discussion on a radio programme. Decide if, according to the speakets, the sentences are true (T) or false (F) and tick the correct column L Consumers are increasingly using the same products. 2. People in the developing world want many of the things that = ing from the developed world 3. The West is not v its producss [ Oo they seecc y successful at persuading people to buy 6 Consumers in developed countries won’t accept that nF nade by badly-paid workers, 4 "There are very few positive and responsible forms of wade between the developed and the developing world. OO 5 Theresa falling trend in impos from the developing word g products have to be Local consumers in developing countries just buy what the West tells them to buy ot ot 8. Fewer people in the West are becoming ethical consumers, }) 4.2 Listen again. What information do the speakers give about 1 present trends in global production of cigarettes? 2. past trends in tobacco-related deaths in developed countries? 3 in developing countries? 4 present trends in the Hollywood film industry? 5. present trends in the ‘Bollywood! film industry? past trends in tobacco-related deLook atthese statements from the discussion, Do you agree with or disagree with them? Why? 1... globalization means some consumers can get the proclucts they really want. 2 people enjoy their coffee more if they know its been produced by workers who are not exploited. Read the article The rise of the ethical consumer. Match headings 1-4 with paragraphs acd. 1 Ethical nance 2. The ethical shopper mt 3 The future (ei 4 cages policies [el ing Seven ofthe largest supermarket chains in the UK adopted a ‘code of conduct’ to establish ethical policies. Manufacturers of sports shoes, manufacturing. where child labour was a big is succesful campaign in india and Europe to introduce a ‘child-riendly’ labelling schemecalted ‘Rusmnark Now the trend is moving beyond the shop and the factory into the investment sector. Ordinary stor are demanding to i s are opening up decision-mal Gs*. for example recently invited al is slowing down. Figures from eal that in 2003 over £4 billion was. Read the article again. What do the following figures relate to? 1 £1.77 billion 4 £107 million 2 £147 billion 5. Over £4 billion 3 £187 million 6 34% per annum Work in groups. 1 Are the trends identified in the article the same in your country? 2. How practical do you think itis to be an ‘ethical consumer’? 3. Doyou know any companies in your country which have a “code of conduct” to establish ethical policies? UNITs @ 42Advice and suggestions @ Maria Ferrando, a friend of Erie Cerlin, has agreed to act asa consultant for NMP's programme on Spain, Read the extract from her book, A Taste of Spain. does she say ‘tapas ate more than food’? What other examples of the connection between food or drink and national customs can you think of? ie of food served in bars) ham, sausage, squid, prawns, meatballs, salt De ee ee Southern Spain, where itwas the custom inthe tapas are more than food, they're a way of lif. ee ee of wine or sherry covered by a lid (tapa) on —tapeo, going from one tapas bar to the next which there was afree slice of ham.Today,you sampling the varity on offer in each one. G 42 Listen to the first part of Maria's conversation with Rosa and Eric. 1 Which three regions of Spain does Maria suggest for the programme? 2. What does she say about Basque cooking? 3 Whatis San Sebastian famous for © 6 43 Listen again. Write the phrases Marfa, Rosa, and Eric use to ask for and give advice and suggestions under the correct headings below Asking for ad and suggestions | Giving advice and suggestions My advice would be to ideas Accepting ideas Rojectin Yes, thatsounds like « good ideal What other phrases can you use to reject advice or suggestions politely? Compare your phrases with those oa p. 17 of the Pocket Book @ 44 Lis 1 How does Maria describe the cuisine of Catalonia? 2 Why does she suggest Rosa and Erie go to the Penedés reg 3. Why does Maria suggest they go to Valencia? and Erie. a to the second part of the conversation between Mat on of Catalonia? @ 44 Listen again, Write other phrases the speakers use for advice and suggestions under the correct headings in @. Two phrases for giving advice and suiggestions are tentative. Write T next to the tentative expressions, ‘Work in pairs, Match the phrases in A with a suitable ending in B. A B 1 My advice would be a filming the preparation of paella? 2 Iflwere you... b toinclude a visit to some cava vineyards. ¢ explain whattapas are 4 Have you thought... d Td deseribe how sherry is made SS Whydon't... {shae) you include the Basque country. 6 Ithinkeyou should... of including someSpanish recipes? 2 I would suggest. |B yo interview some Spanish chefs Notes @ unitePronunciation 1G 45 Lisen to the pronunciation of the following pairs of words. Repeat each pair. MW ng) 1 sherry cherry 2 shoes choose 3 dish itch 2. 48 Lisenrothsentece Tcehesemenceyoukayaorb, 1 a Would you like a sherry? 4 a Did you say they were sheep? b- Would youlike a cherry? b Did you say they were cheap? share. 5 a Shall wash it? *) Beoweme:Tirismychae. shall wach 3 a Ican't see any ships. 6 a Doyouwant me to cash it? b Tean't see any chips. b Do youwant me to catch it? 3 @ 47 Listen to the pairs of sentences in 2 again. Repeat each sentence. isten and repeat the words below. : vane fae Seda 7, wee oe chops 2 shelf 4 shells 6 dish 8 shops 10 Czech Jose one of the NMP projects and rk in groups. Read the letter from NMP. Choc Oo re Nae ein ie ees Sau ee tceane DINE Dear Sir or Madam We are doing some market research forthe three NMP projects outlined below ‘and would very much like to hear your ideas and suggestions We would be Brateful if you could tell us what information and topics you think we should include in the programmes and give us any other ideas you may have. All the Programmes are designed for international audiences, New project proposals | Aseties often ffteen-minute television prograrnmes called Improve your Engish for intermediate level adult learners. 2 Five thity-minute television prograntmes about Britain sponsored by Vist Bntain, designed to promote tourism, 4 A series f Sx thrty-minute prograrnmes for international comparies called Doing busines in otver cultures, each programme about afferent country, In appreciation of your help,we would be happy to send you a copy of one of the NMP video programmes ltedin the enclosed brochure. Pleae tellus which you would lke to receive, Yours faithfully Rosa. Lanson NMP Project Director : UNITs @ 45REVIEW ona | UNITA len > eta ‘This unie reviews all the main language points from Units 1-4. Complete the | exercises, Use the Pocket Book for the areas that you need to review again. @ Present Simple, Present Continuous, Past Simple, Present Perfect Simple, Action and state verbs Complete the biographical information about Vanessa Ramirez, another consultant for che Intemational food and drink peoject. Use the correct tense and form of the verb in brackets. @ Subject and object questions Work in pairs. Write six questions starting with Where, When, Who, What, or How ‘many about Vanessa’s biographical information. Examples Where does Vanessa come from? Who owns two restaurants? © Comparative and superlative adjectives, Relative clauses Argenting Brazil Pora Venezuela Population (millions) 319 175.0 265 ul Birth-rate (per 1,000 population). 19.0, 192 208 228 Cost living (USA = 100) 0 0 66 7 Tourist attractions Tangodancng Riocarnival. © MachuPicchn: Caribbean beaches Main language spoken Cepital city President 1 Work in groups. Do you know the missing information in the chart? 2 Write as many sentences as possible about the four countries, using comparative and superlative adjectives, and relative clauses. Score a point for each different comparative/superlative adjective or structure, and for each relative pronoun that you use, Examples The population of Perw is slightly larger than the population of Venezuela, vhich has the smallest population of the four countries. (3 points) Pere is matste eipercive as Vemecnole, bur iz more expensive thant Brazil, which is the cheapest place to live. (3 points only, because which was used in first example| One of the most famous places where tourists visit in Peru is Machu Picchu. (2 points) @ Present and past trends, Adjectives and adverbs 1 Whatchanges are taking place in your country? Describe present trends in 4 holiday destinations the crime rate © propesty prices b driving to work national sports ams your owntopic 46 @ REVIEW UNITA1990-2000 1 Fast food yo 2 Cigarettes. 3 Alcohol p 4 Fruit and vegetables 2 Look at the graphs describing trends in the consumption of various items in the 1990s, Write sentences describing past trends. Use different verbs, and an adjective oradverb, Examples The consumption of fast food rose dramatically ix the 1990s. ‘There was a dramatic increase in the consumption of fast food from 1990 to 2000. used to + infinitive ‘Work in pairs. Tell each other about your eating and drinking habits when you were younger. Ask questions if you wanto clarify anything, Example [used to eat alot of sweets. I didn’t use 10 like fruit, Introductions and greetings, Welcoming a visitor, Advice and suggestions Anew employee or student from another country is starting at your place of work or study. Whar do you say in these situations? 1. Greet him/her and introduce yours 2. Welcome hinmvher by asking five questions about his/her country, journey, accommodation, interests, et. 3 Introduce him/her to another colleague/student. 4 Give advice and suggestions on * how to seitle in to the place of work or study ‘© how 10 settle in t0 the country + whatto do at lunch, in the evening, and atthe weekend, Now role-play the situations with 9 partner. Answering the phone, Making and changing appointments ‘What do you say in these situations? Answer the phone to a friend. Answer the phone in a work situation. ‘Ask to speak to someone when phoning another com ‘Ask someone to wait while you transfer the call. ‘Make an appointment to meet a friend. ‘Make a business appointment, Change an appointment. Finish a business call Giving opinions, Agreeing and disagreeing, Participating in a meeting or discussion In groups, have a workplace mecting to discuss these suggested changes. 1. We should write important company documents in our own language and English. 2 Everyone should work an extra hour a week unpaid for the next six months in order to improve performance and productivity. Vocabulary test ‘Work in two groups, A and B. Write a vocabulary test ro give to the other group. ‘Choose ten of the words below. Write a sentence or phrase to help the other group guess the word. Example Word presenter Clue person who introduces a TV or radio programme presenter negotiate commute practical fluctuate specialize brand discount ethical matemity leave ‘out ofwork motivated flexible CEO subsidiary accent investment diplomaric_—_retailoutlet_ responsible for birth rate consumer workforce chilled body language REVIEW UNITA @ “7NITS U Mision del Sol _ Cuernavaca, Mexico Have you ever been covered in volcanic mud ‘and lett to lie on a cold stone? That's one of the unusval experiences that awaits you atthe ‘Misién del Sol, stuated 80 km south of Mexico ‘City As well as the therapeutic treatments at he hotel's health spa, guests are guaranteed year- round sunshine, and en opportunity to relex ‘completely. A new meditation centre will also be opened next year The accommodation - wood and stone ‘buildings surrounded by trees and water ~ 1s certainly relaxing. Guests are requested to wear onl light-coloured clothes in natural fibres. ‘Bedrooms are simply furnished and e telephone in each room is the only modern convenience. ‘As Jan Heaslip, a guest ftom lreland told me, “You walk nto the resort and the stiess just dseppears. The whole time you'e there, youre not being forced to do anything. Its a wonderful fooling’ @ units Y AGENDA Time for a break? Look at the pictures of thr ‘Where do you think they are located? Passives: Prosent Simple, Present Continuous, Present Perfect Simple, Past Simple, Will Future Leisure and fitness activities fil Word combinations Leaving recorded messages Using mobite phones special hotels from different parts of the world. Which of these facilities and features would you expect to find at each hotel? You might find some of them at more than one of the hotels. + conference facilities © fitness centre # year-round sunshine + sateliteTV Read the reviews of the three hotel. ‘swimming pool ‘© health treatments © airconditioning, ‘+ moonlight camel rides + hig * private entrance to each guest eoom speed Internet access 1. Match each description with the correct picture. 2. Check your answers to Crowne Plaza Coogee Beach, Sydney, Australia A conference ata beachside hotel just a few lilometres fam cena Sydney does" sound fhe hard work especially when you fied out that you won be expected to veor formal bysiness sus, and that aul programme ot entertainment has been arrange bythe hoe The Crowne Plaza has 2 tly equipped business centre, which s curently being «extended. The hotel's 200 rooms are designed to meotthe noods ofthe international business traeler At roomshave ait-colitoning, sateiteTV.and high-speed internet acces. ‘Toa also pool and spa, and anew fitness centre has recently been opened. Butts the ‘abulous location next tothe oveen that makes ‘the hotel special Corference delegates seom to age that business anc pleasure are combined pertecty The feedback questionnaire ask, "ere ou caked ster during your stay?" We werent just trated tke guess; wrote one delegate from the Netherlanes, We were Veated ike ryaty E>) Ourtravel correspondent, Leon Martignac, visits - Desert Resort ‘Mandawa, Rajasthan, Indi Twas the cemel ride into the desert on my first evening that convinced me 1d found -somewitere fantastic. The tress of madern lie ‘was soon forgotten as my fellow guests end | ‘were met bya group of guides and camels, and ‘were transported into a peaceful moonlit world ‘Am | being taken back intime?”| thought. The Deser Resort's situated in the heart of the Rajasthan Desert. Facilities are simple. The hotel was built as a tourist village with twenty. ‘te secluded cottages, each wit is own priv entrance. The cotages have been fited with modern bathrooms, and there's a swimming ‘B00, ut the resort hasn't been updated to Include any unnecessary facites. nope this palicy won'tbe changed. The desert the moonlight, and the camels are all ouneed.@ _@ 5.1 Listen to part of a welcoming speech by the business manager of the Crowne Plaza hotel, welcoming a group of delegates to « conference. What does he say about 1 another conference? conditioning! 2 cofiee, tea, and cold drinks? 6 the conference programme? 3 Tunch? 7 the temporary business centre? 8 breakt, 4 drinks this evening? @ G5. Listenagain and complete the extracts atthe hotel ac the same timeas this one un the calé which conference suite 1 Another conference 2. Coffee, tea, and cold drinks ____all d _ just inside the main entrance to 0 join the management for drinks by the 3 This evening, you swimming pool 4 Pmatr the business centre before lunchtime Some of the rooms at the moment. atre » but id it's a little warmer than usual in here because the air-conditioning in However the work The updated programme 6 The business servic ere is a temporary business centre, which Passives: Present im the reception area. Present Continuous, pI Present Perfect Simple, Past Simple, Will Future Read the sentences below. Answer the questions. This evening you are invited to join the ‘management for drinks by the swimming pool. b The General Manager nsnally makes 2 short welcome speech. € Unfortunately, one of the main speakers has cancelled her talk dAcouple ofthe sessions have been cancelled or rescheduled. € The updated programme is being printed at the £ My colleague Anna is working on it g Will we be shown show round the fitness centre? h The Fitness Centre Manager will come to the pre dinner drinks party as well i Mynewspaper wasn't delivered to my room this morning. j Did you requestit at reception last night? 1. Match the sentences with the correct tense: Present Simple, Present Continuous, Present Perfect Simple, Past Simple, Will Future. ‘Which sentences are passive and which are active? When do we use the passive form? Find other examples of the passive in the hotel articles, 5. How do we form questions and negatives in the passive? QP Pose Bo0k pe. s0 units @ 4950 @ units Practice @ Complete the sentences. Use the correct form of the verb in brackets. Decide whether the verb needs to be active or passive, 1 The manager and staff —__ (hope) you have a pleasant stay. 2 Reminder: guests __ ask) to place all valuables in the safery deposit box. 3 Acomplimentary bus service (take) guests to the city centre every day. 4 Currently the main meeting room __ (redecorate). 5 We ___ (install) another six computer terminals this week. 6 This way, madam. Breakfast __(serve) on the terrace. 7 ‘Recently the meeting rooms ___(fit| with multimedia presentation equipment. 8 We apologize, but because of the had weather we ______(caneel) the excursion 10 the mouatains, 9 Your room (not clean) yet. 10 ‘There wasa lot of building work going on. Every morning we a (wake up) by the noise. AL Thehotel _ (build) in the year 2000, 12 The hotel (open) a fitness centre in 2002. 13 When I get back next week,T___ ask} to write a report for my manager. 14 You (give) a complete invoice tomorrow whea you check out. 15 T'm sorry about that: in future the cleaning staff —_ (disturb) you in the mornings. Complete questions 1-4 about Misién del Sol hotel, and questions 5-8 about Crowne Plaza hotel. Use the correct form of the verbin the passive. 1 Where/ hotel locate)? _ —_ 80km south of Mexico City. 2. What / open /next year? ‘A new meditation centre. 3 What /guests/ (request) /t0 wear? Light-coloured clothes in natural fibres 4 How/bedrooms | (furnish)? soctent tac utt Ina simple way. S What /entertainment / (arrange)? = Bi A fall programme. 6 What/currently /(extend)? ahs etre a The business centre. 7 What/ recently /(open)? A new fitness centre 8 How/ one delegate /(teeat)? Like royalty. Workin pairs. Make similar questions for each other about the Desert Resort hotel.@ Read the press release about the new Metropolitan Arts and Leisure C Complete the texr using the correct form of the verbs in brackets, Arts and Leisure Centre The Metropolitan Arts ard Leisure Centre (MALO is an exciting new rivessde development. Te (stant) five yoars ag0, ‘and wil bring new life toa disused industrial area of the city. At the moment, work * (till continue), but when it finish) in sis month time, the community “ (povie) with an art gallery, exhibition spac national museum, a mltilex cinema, and a modem sports and Fitness centre. A range of stops. bars, and calés {also plan). The Cent * (open) by the Mayor, who? st) a special aunch party © Make alist of the stages you think were involved in the MALC projec. Examples Buy di cd industrial area (Ask for goveramont approval / Appoint the architects @ Work in pairs, Student A and Student B. Student 1 Read Datafile A below, 2 Wri the questions you need 10 ask Student B to complete the missing information on the MALC project. 3 Ask your Project update History buy disused industrial area receive government approval appoint architects construct new buildings stant building new subwey station Recent developments (the last six months) finish building subway station build multiplex cinema prepare exhibition snace ‘Work in progress (this month) install gym equipment organize museum galleries install cinema seating. Future schedule next month pfing promotional material invite press for preview organize launch party and answer Student B's, i question 5 yeers ago e.g. When was the area bought? 4 yearsago ‘astyear complete e.g. Has the subway station complete been built? yes e.g. Is the gym equipment being : installed? no next week €.g, When will the promotional 3 material be printed? flext month UNITS @ 51 Vv Jilavivainformation on the MALC project. 2. Write the questions you need to ask Student A to complete the missing 3. Ask your questions and answer Student A's, 1. Read Datafile B below. Student B irplace of work or study arhome 4 town or city in your country @ Work in groups. Choose one of these topics. and will be made in the topic are being made, ‘What changes have been made, $f the group. for the MALC project in atea you have chosen? Discuss them with other members o! Prepare a project report with headings like the one 52 @ UNITSo Leisure and fitness activities fi .Word combinations How do youlike to spend your free time after working hard? Do you do any of these activities? Which ones do you think are the most interesting? Discuss with a partner. + Igo swimming in the evenings. I change out of my work clothes and then go for a cycle-ride, Pmtaking a part-time course in Japanese, so do homework most weekends. play for a local soccer team and we train once a week. 1 go to the gym. Sometimes | doa workout and sometimes Ido yoga ~ I'm taking classes in yoga a the momen. + Irook up basketball a year ago and now I play every Saturday. ‘+ Tjoined a rock-climbing club a few months ago, so on Sundays Igo to a special centre with a climbing wall. + Ido a bit of acring, I'm taking part in a play at the local theatre at the moment. Match the verbs in A with the nounsin B. A B go radu go for + anactivity (gerund form) goto + ateam join + ahobby or interest play + anaction play for +2 play orcompetition +a place Match the activities in the box with the verbs and nouns in @. Example go +.an activity (gerund form) dancing, jogging, horse-riding, botoling dancing rugby anathletics competition arun netball thedrivingrange Caichi —alocalsoftballteam jogging horse-riding — thespa pottery classes. awalk bowling a. computer course i anewhobby — tennis ‘Work in pairs. Discuss the questions. Which of the activities in @ and © 1 have you never done? 2 have you done over the last week? 3. do you think are the best for making you fit? 4 do you think are the best for relaxation? 5 exercise both body and mind? Work in pairs. Make a list using the correct verb + noun combinations) of all the leisure and fitness activities you do each week/month. Ask questions to find out more about each other's list of activities. Discuss in groups. 1. What different leisure or fitness activities are popular in your country a. with young people? b with older people? © with men? with women? 2. Are there any which are not played or done in other countries? unirs @ 52