FOR SERVICE TECHNICIAN’S USE ONLY

Tech Sheet Do not discard

DANGER WARNING

Electrical Shock Hazard Electrical Shock Hazard

Only authorized technicians should perform diagnostic Disconnect power before servicing.
voltage measurements.
Replace all parts and panels before operating.
After performing voltage measurements, disconnect
Failure to do so can result in death or electrical shock.
power before servicing.
Failure to follow these instructions can result in death
or electrical shock.

Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.

Temperature Adjustment
Step Function Keypad Pressed Notes

1 Press the “down” arrow keypad for

Temperature adjustment The current offset, if any, is shown in the display 0.
5 seconds.
Adjust temperature in 10°F (5°C) increments.
Bake temperature adjustment cannot result in operating
2 temperatures higher than 500°F (260°C) or lower than
Temperature adjustment options Press the “up” or “down” arrow keypads. 170°F (77°C), as measured at the oven center.
The broil temperature is automatically offset the same
as the bake temperature.

3 Desired temperature adjustment is activated. If START

Activate temperature adjustment Press START. is not pressed within 1 minute, adjustment is ignored.

W10873896A FOR SERVICE TECHNICIAN’S USE ONLY

 FOR SERVICE TECHNICIAN’S USE ONLY
Diagnostics Mode (All LCX Controls)
Enter Diagnostics mode by pressing CANCEL>CANCEL>START within a 5-second period.

Step Keypad Pressed Setting Control Display Diagnostics Mode Operation Descriptions
No.
Perform Diagnostics Test mode relay checks. See “Diagnostics Test
1 CANCEL>CANCEL>START 1st “tSt” Mode (All LCX Controls)” section.
2nd ### °F or °C Oven sensor temperature
U 00 through U 30 or U 00
3rd User cooking offset. “-” (minus) indicates a negative number.
through U-30 °F or °C
4th S## ## ## Software version
5th Ch ### Memory checksum
Press the “up” arrow 6th ok Displayed if there is no error code.
2 keypad to scroll through
the diagnostics settings. 6a F#E# Displayed if an error code is present. Press START to clear error code.
Accumulated days of operation before error code. Displayed only if an
6b ## error code is present.
7th ##### (0-1999) Total accumulated days of operation
Latch and door switch state: 00 = open (unlocked), 01 = closed
8th 00 or 01 (unlocked)
If an error code is present, follow the suggested action procedure listed for the displayed code as listed in the “Failure/Error Display Codes
3 (All LCX Control Displays)” section.
If ok is displayed, do not continue the relay checks in Diagnostics Test mode.
4 While still in the Diagnostics mode, press the keypads below as indicated to test individual control relays.

■■ Entering Diagnostics mode will cancel any active oven operation.

■■ Enter the Diagnostics mode only after the oven is cool.

Diagnostics Test Mode (All LCX Controls)

Function Keypad Pressed Description
Bake relay BAKE Turns Bake element on. Press again to turn Bake element off.
Broil relay BROIL Turns Broil element on. Press again to turn Broil element off.
Cycles the latch motor; control is looking for the switch change.
Latch motor relay CLEAN
Press CLEAN a second time to cycle the latch motor again and return to Diagnostics mode.
Oven light relay OVEN LIGHT Turns oven light on; “OL” is displayed. Press again to turn oven light off.
LED display check TIMER SET/OFF Turns on all LED display segments. Press again to return to previous display.
Enunciator operation START Emits tone for validation.
Left front
cooktop relay LEFT FRONT ON/OFF Turns left front cooktop element on. Press again to turn left front cooktop element off.

Left rear
cooktop relay LEFT REAR ON/OFF Turns left rear cooktop element on. Press again to turn left rear cooktop element off.

Right front
cooktop relay RIGHT FRONT ON/OFF Turns right front cooktop element on. Press again to turn right front cooktop element off.

Right rear
cooktop relay RIGHT REAR ON/OFF Turns right rear cooktop element on. Press again to turn right rear cooktop element off.

All cooktop relays KEEP WARM Turns all cooktop elements on. Press again to turn all cooktop elements off.
Exit Diagnostics
mode CANCEL Emits tone and exits Diagnostics mode.

■■ All elements (depending on which cycle is being used) will operate with the oven door open.
■■ Latch motor will not cycle with oven door open.
■■ On electric models, the DLB (double line break) will engage on entering the Diagnostics mode and disengage on exit.

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Failure/Error Display Codes
Display Likely Failure Suggested Corrective Action Procedure
Codes Condition
No Control not Check for proper voltage input at P1-1 to P1-3 by completing the following steps:
display operational 1. Unplug range or disconnect power.
2. Connect voltage measurement equipment.
3. Plug in range or reconnect power and confirm voltage reading is 120 volts. If it is, unplug range or disconnect
power and go to Step 4. If it is not, unplug range or disconnect power and go to Step 5.
4. Replace the control. Go to Step 6.
5. Check wires and connectors between the control and terminal block and make sure connectors are fully
seated.
6. Replace all parts and panels before operating.
7. Plug in range or reconnect power.
8. Verify operation is normal. Enter Diagnostics mode and verify that there are no error codes.
F1E0 Internal board failure 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. If failure displayed does
F1E1 match, go to Step 2.
F1E2 A/D Error(s) 2. Unplug range or disconnect power.
3. Replace the control.
4. Replace all parts and panels before operating.
5. Plug in range or reconnect power.
F2E1 Shorted keypad 1. Unplug range or disconnect power.
2. Inspect keypad connection to main control (P11). If connection is loose/unplugged, reconnect.
3. Replace all parts and panels before operating.
4. Plug in range or reconnect power. Allow 60 seconds for main control to identify keypad. If error code
reappears, go to Step 5. If the error code does not reappear, go to Step 9.
5. Unplug range or disconnect power. Inspect keypad connector (P11) to main control for sign of damage
(cracked, ripped, etc.). If damage is found, go to Step 8.
6. Replace all parts and panels before operating.
7. Plug in range or reconnect power. Allow 60 seconds for main control to identify keypad. If error code
reappears, go to Step 8. If the error code does not reappear, go to Step 9.
8. Replace components in the following order of likelihood of failure:
a. Keypad
b. Main control
9. Replace all parts and panels before operating.
10. Plug in range or reconnect power.
11. Verify operation is normal. Enter Diagnostics mode and verify that there are no error codes.
F3E0 Oven sensor opened 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. Verify oven sensor
Oven sensor shorted temperature is at room temperature (typically 50°F to 90°F [10°C to 32.2°C]) and verify failure code. If failure
code does match, go to Step 2.
Bake/Broil range over
temperature 2. Unplug range or disconnect power.
Clean range over 3. Check all sensor connections on harness and board.
temperature 4. Disconnect sensor from harness.
5. Measure sensor resistance between connector pins and confirm reading is between 1000Ω and 1200Ω at
room temperature. Also measure from sensor connector to sensor casing for possible short. If measurement
is not correct or if short is found, replace sensor.
6. Trace wires and connectors to sensor from control, then back to control. If wire or connection is damaged,
replace the harness. If wire or connector is not damaged, replace oven temperature sensor.
7. Reconnect the sensor to the harness.
8. Replace all parts and panels before operating.
9. Plug in range or reconnect power.
10. Enter Diagnostics mode and clear the error code. Press BAKE and then START. Observe for longer than
1 minute.
11. If failure does not reappear, stop. If failure remains, unplug range or disconnect power and check wire
connections.

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Display Likely Failure Suggested Corrective Action Procedure
Codes Condition
F5E0 Door and switches 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. If failure displayed does
do not agree (Clean match, go to Step 2.
mode) 2. Unplug range or disconnect power.
3. Inspect door for warping or misalignment. Verify door switch continuity with switch fully depressed.
4. Check wires and connectors from the control to the door switch, then back to the control. If any wires or
connectors are damaged, replace the wire harness. If no wires or connectors are damaged, replace the door
switch.
5. Replace all parts and panels before operating.
6. Plug in range or reconnect power.
7. Enter Diagnostics mode and clear the error code.
8. Program and start the Clean mode. Observe for longer than 1 minute.
9. Verify operation is normal. Enter Diagnostics mode and verify that there are no error codes.
F5E1 Door latch not 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. If failure displayed does
operating (Clean match, go to Step 2.
mode) 2. While in Diagnostics mode, press the Clean keypad to run the lock motor.
If the door is not latched (locked) and the Door Locked icon is lit, go to Step a.
If the door is latched (locked) and the Door Locked icon is not lit, go to Step b.
If the door is not latched (locked) and the Door Locked icon is not lit, go to Step c.
a. The control, latch motor, and latch switch are operating properly. Check the locking mechanism.
a1. Unplug range or disconnect power.
a2. Check the integrity of the latch mechanism from cam, through the actuating rod, to the latch pawl and
door slot.
a3. Ensure that the pawl aligns with the door slot. Correct any mechanical malfunction and go to Step c.
b. The latch switch is not indicating that the door is locked.
b1. Unplug range or disconnect power.
b2. Replace the motor assembly and go to Step 3.
c. The latch motor relay or latch motor is not working.
c1. Check for proper voltage at P2-3 to N when the latch motor should be running (within 20 seconds
of pressing CLEAN) by completing the following steps.
c2. Unplug range or disconnect power.
c3. Connect voltage measurement equipment.
c4. Plug in range or reconnect power and confirm voltage reading is 120 volts. Unplug range or
disconnect power. If voltage reading is 120 volts, go to Step c6. If the voltage reading is not 120 volts,
go to Step c5.
c5. Replace the control, then go to Step 3.
c6. Check continuity of the latch motor.
- If continuity is present, check the electrical connections and inspect for damage to the harness.
Make any repairs, then go to Step 3.
- If continuity is not present, replace motor assembly. Go to Step 3.
3. Replace all parts and panels before operating.
4. Plug in range or reconnect power.
5. Put range into Clean mode to verify proper operation.
6. Verify operation is normal. Enter Diagnostics mode and verify that there are no error codes.

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Display Likely Failure Suggested Corrective Action Procedure
Codes Condition
F6E1 Oven over 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. Oven temperature is
temperature when displayed on the screen. Manually check the oven for heat.
heating
If oven is ... and temperature reading is ... go to ...
Warm Near 600°F (316°C) Step 2
Warm Room temperature Step 4
Room temperature Near 600°F (316°C) Step 4
Room temperature Room temperature Step 5

2. Unplug range or disconnect power. Inspect control board connector P3 for a backed-out terminal or loose
connection. If found, reconnect or replace harness and go to Step 5. If not, go to Step 3.
3. Disconnect control board connector P3. Measure resistance across P3-4 and P3-5. At room temperature, the
thermal sensor should read between 1000Ω and 1200Ω. Reconnect P3. If the test results are correct, replace
the control board and go to Step 5. If the results are not correct, go to Step 4.
4. Disconnect the oven sensor from the wiring harness and measure resistance across the sensor terminals.
Resistance reading should be between 1000Ω and 1200Ω.
If the test results are correct, replace the wiring harness between the sensor and the control board, and then
go to Step 5.
If the test results are not correct, replace the sensor and go to Step 5.
5. Replace all parts and panels before operating.
6. Plug in range or reconnect power.
7. Verify operation is normal. Enter Diagnostics mode and verify that there are no error codes.
F9E0 Miswired house 1. Enter Diagnostics mode by pressing CANCEL>CANCEL>START within 5 seconds. If failure displayed does
Miswired range match, go to Step 2.
2. Unplug range or disconnect power.
3. Verify that the house power supply provides 240 VAC between L1 and L2 and 120 VAC between L1 and N
and L2 and N. If house power supply is not correct, call a qualified electrician. If voltage measurements are
correct, go to Step 4.
4. Verify that the electric supply is wired correctly at the range terminal block.
5. Replace all parts and panels before operating.
6. Plug in range or reconnect power.
7. Verify normal operation.
8. Enter Diagnostics mode and clear the error code.

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Component Testing Chart
NOTE: This Component Testing Chart covers different models. The range may have some or all of the components listed in the following chart.
Do not continue with the diagnosis of the appliance if a fuse is blown, a circuit breaker is tripped, or if there is less than 240 +10%/-15% volt power
supply at the wall outlet.
When checking for proper voltage, complete the following steps:
1. Unplug range or disconnect power. 3. Plug in range or reconnect power and confirm voltage reading.
2. Connect voltage measurement equipment. 4. Unplug range or disconnect power after performing voltage
measurements.

Resistance: Measure
Component From To Notes Nominal Voltage
Without Power Applied
Door open = open circuit 2 VDC with door open
Door switch P3-1 P3-2
Door closed = closed circuit 0 VDC with door closed
1000-1200Ω at room
temperature. Measure only
Oven temp resistance, not voltage. Disconnect connector P3 from control
P3-4 P3-5 N/A
sensor The operating temprature before measuring RTD.
range is from -40°F (-40°C)
to 1100°F (593°C).
WH (neutral)
Oven light P2-1 0-40Ω nominal 120 VAC
P1-3
For voltage, measure in Bake mode; will
Bake element P4-3 P5-4 10-40Ω nominal cycle between bake and broil elements 240 VAC
ON when heating.
For voltage, measure in Broil mode.
Broil element P5-1 P5-4 10-40Ω nominal 240 VAC
Only broil element is ON when heating.
Convection fan WH (neutral) For voltage, measure in Convection
P2-2 15-20Ω nominal 120 VAC
motor P1-3 Bake mode.
Thermo fuse will open if it exceeds
temperature.
Thermo fuse P5-1 P5-4 Closed circuit 240 VAC
Nominal voltage is measured when broil
element is energized.
WH (neutral) Latch motor locks door at start of Clean
Door latch motor P2-3 500-3000Ω 120 VAC
P1-3 cycle.
Left rear element For voltage, measure while left rear element
P21-4 P25-4 240 VAC
(ceramic glass) is ON at level 10.
Left front element For voltage, measure while left front element
P24-4 P23-4 240 VAC
in (ceramic glass) is ON at level 10.
Left front element For voltage, measure while left front element
out (ceramic P22-1 P23-4 240 VAC
is ON at level 10.
glass)
Right rear element P21-5 For voltage, measure while right rear
P25-1 240 VAC
(ceramic glass) element is ON at level 10.
Right front
element in P22-4 P23-3 For voltage, measure while right front 240 VAC
element is ON at level 10.
(ceramic glass)
Right front For voltage, measure while right front
element out P21-3 P23-3 240 VAC
element is ON at level 10.
(ceramic glass)
Left rear element For voltage, measure while left rear element
P24-4 P23-4 240 VAC
(coil) is ON at level 10.
Left front element For voltage, measure while left front element
P21-4 P25-4 240 VAC
(coil) is ON at level 10.
Right rear element P21-5 For voltage, measure while right rear
P25-1 240 VAC
(coil) element is ON at level 10.
Right front For voltage, measure while right front
P22-4 P23-3 240 VAC
element (coil) element is ON at level 10.

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Notes

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NOTE: This sheet contains important Technical Service Data.
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