Bsbpef201 Lap F v1.0 Aite Ready
Bsbpef201 Lap F v1.0 Aite Ready
BSBPEF201
Support personal wellbeing in the workplace
Australis Institute of Technology and Education
Australis Institute of Technology and Education (AITE) (Australia)
Level-2, 25 George Street, Parramatta NSW 2150, Australia
Email: [email protected]
Website: https://aite.edu.au/
Disclaimer
Precision Group (Australia) has made a great effort to ensure that
this material is free from error or omissions. However, you should
conduct your own enquiries and seek professional advice before
relying on any fact, statement or matter contained in this
document. Precision Group (Australia) is not responsible for any
injury, loss or damage as a result of resource included or omitted
from this material. Information in this course material is current at
the time of publication.
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Table of Contents
Assessment Delivery..............................................................................................................................5
Learner Information..............................................................................................................................6
Steps for Learners..................................................................................................................................8
Reasonable Adjustment.........................................................................................................................9
Resources Required for Assessment....................................................................................................10
Accessing Intranet Pages.....................................................................................................................12
Assessment Agreement.......................................................................................................................13
Assessment Tasks................................................................................................................................15
Short Answer Questions...........................................................................................................17
Practical Assessment................................................................................................................23
Workplace Project Assessment....................................................................................................24
Project Overview.....................................................................................................................24
Task 1: Reflect on Personal Wellbeing.....................................................................................26
Task 2: Communication Plan....................................................................................................27
Task 3: Communicate with Supervisor.....................................................................................29
Task 4: Review Effectiveness of Communication.....................................................................31
Task 5: Formal and Informal Wellbeing Resources..................................................................32
Assessment Workbook Checklist.........................................................................................................36
Assessment Workbook Checklist...............................................................................................37
Recording............................................................................................................................................39
Record of Assessment...............................................................................................................40
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Learner Information
This Learner Assessment Pack is designed for you to complete the assessment for BSBPEF201 -
Support personal wellbeing in the workplace (Release 1). It may refer to your own
workplace/organisation, or to a simulated business provided by your assessor.
The assessment tasks include Short Answer Questions where you need to demonstrate your
knowledge and understanding of the unit, and the Practical Assessment, where you need to
demonstrate your skills required in the unit. It is recommended that you complete the Practical
Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you
can complete the assessment in a simulated environment where resources and conditions similar to
a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with
the assessment.
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Before you commence your assessment, ensure that you have a good knowledge of the subject,
have thoroughly read your Learner Resource, and clearly understand the assessment requirements
and the expectations of the industry to which the assessment is related.
Assessments are designed to be completed using your industry/organisation, but your Registered
Training Organisation (RTO) may assist you by contextualising the unit to be completed in a
simulated workplace environment.
You will be required to demonstrate knowledge and skills which must be observed directly by your
assessor. Where the observation task may be difficult for the assessor to directly observed, a video
recording of the practical observation task must be submitted as supplementary evidence.
Verification from at least one third-party signatory, and preferably two or more witnesses is required
to confirm your demonstration of these practical knowledge and skills. These witnesses would
usually be your current or recent supervisors, or your assessor.
The practical assessment tasks may be completed using your own workplace, a simulated
environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to
your industry/organisation, you may be asked by your assessor to provide additional information
based on your industry/organisation.
Instructions are given for each task. If you have questions, or unclear how to proceed, consult with
your assessor.
Records of all aspects of the assessment must be kept in your Learner Assessment Pack
The record of assessment is a legal document and must be signed, dated, and a copy stored as
required by your Registered Training Organisation (RTO).
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Reasonable Adjustment
Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability -
November 2010 - Prepared by - Queensland VET Development Centre
Reasonable adjustment in VET is the term applied to modifying the learning environment or making
changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be
as simple as changing classrooms to be closer to amenities or installing a particular type of software
on a computer for a person with vision impairment.
Why make a reasonable adjustment?
We make reasonable adjustments in VET to make sure that learners with a disability have:
The same learning opportunities as learners without a disability, and
The same opportunity to perform and complete assessments as those without a disability.
Reasonable adjustment applied to participation in teaching, learning and assessment activities can
include:
Customising resources and assessment activities within the training package or accredited
course
Modifying the presentation medium
Learner support
Use of assistive/adaptive technologies
Making information accessible both before enrolment and during the course
Monitoring the adjustments to ensure learners needs continue to be met
Assistive/Adaptive Technologies
Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to
assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium - W3C). It
includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for
grasping, visual alert systems, digital note-takers.
IMPORTANT:
Reasonable adjustment made for collecting learner assessment evidence must not impact on the
standard expected by the workplace, as expressed by the relevant unit(s) of competency. For
example, if the assessment were gathering evidence of the learner’s competency in writing,
allowing the learner to complete the assessment verbally would not be a valid assessment
method. The method of assessment used by any reasonable adjustment must still meet the
competency requirements.
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o Challenges and situations that will allow you to reflect on your personal and
workplace wellbeing
o Opportunity to:
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Assessment Agreement
Instructions:
Discuss and accomplish this section with your assessor before commencing then sign the
confirmation at the end of this Agreement.
Delivery Method
Classroom
Small Group
One-on-One
Online
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Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the
conditions are typical of those in a working environment in this industry.
This includes access to:
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
I confirm that the activities and assessment completed for this unit are my own work, and comply
with all relevant copyright and plagiarism rules.
I understand that if there is any doubt in the authenticity of any piece of my assessment
submission, I can be orally examined, and the signatory of evidence records may be contacted.
Learner’s name
Assessor’s name
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Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.
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Identify at least two common factors in an individual’s personal life that can impact their
wellbeing.
Wellbeing refers to an individual’s feeling of health and happiness.
a. Harmonizing Work and Personal Life: Inadequate work-life balance can result in
heightened stress levels, increased fatigue, and diminished job satisfaction.
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Question 2
Identify at least two common factors in an individual’s life in the workplace that can impact their
wellbeing.
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Question 3
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Question 4
Identify at least two methods for communicating personal wellbeing matters with a supervisor.
a. Scheduled One-on-One Meetings: This method allows both you and your
supervisor to prepare for the discussion, ensuring a more thoughtful conversation. It also
promotes privacy and confidentiality, making it easier to address sensitive topics.
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Question 5
Answer the following questions about Employee Assistance Programs (EAP). Use your own
words.
Confidential Support
Improved Mental Health
Enhanced Productivity
Cost Savings for Employers
Work-Life Balance and Employee Retention
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Question 6
You are an Office Assistant at Bounce Fitness, a premier fitness centre across Australia. The
organisation has recreational resources its employees can use to maintain and improve their
wellbeing. Access and review the Bounce Fitness’ Personnel Policies from the link below:
Personnel Policies
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/
Based on the document, identify at least two recreational resources that you can use to address
wellbeing.
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Practical Assessment
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an
environment with conditions similar to that of a real workplace.
To be assessed for this unit of competency, you must demonstrate your skills and knowledge
required to advocate for and feel empowered about personal wellbeing in the workplace.
The Practical Assessments in this workbook include:
1. Workplace Project Assessment
A series of tasks assessing the learner’s practical knowledge and skills relevant to the
unit of competency. This includes the learner completing workplace documents or
similar as evidence of competent performance.
2. Workplace Practical Observation
A set of assessment tasks where the learner must demonstrate practical skills relevant
to the unit of competency. These skills are to be demonstrated while being observed by
the assessor.
IMPORTANT!
All signatures/initials in your submissions, including yours, must be handwritten and
dated. Submissions with signatures/initials must be scanned.
The supervisor/observer who completes and signs your evidence submissions must
provide their real name, contact number, and email address for your assessor’s
reference.
Should you encounter issue or concerns regarding your assessment, contact your
assessor.
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This workplace project assessment requires you to develop a plan to communicate your
personal wellbeing in the workplace to your supervisor.
You will also be required to identify access at least one formal and at least one informal
resource to support your wellbeing.
This assessment is divided into five tasks:
Task 1: Reflect on Personal Wellbeing
Task 2: Communication Plan
Task 3: Communicate with Supervisor
Task 4: Review Effectiveness of Communication
Task 5: Formal and Informal Wellbeing Resources
This project requires you to complete the assessment tasks in a real workplace, or in an
environment with conditions similar to that of a workplace.
Each task comes with a set of instructions. You are to follow and perform these instructions
while being observed by the assessor and/or submit any required documentation as evidence of
task completion.
Before starting this assessment, your assessor will discuss with you these tasks, including
instructions, resources, and guidance for satisfactorily completing them.
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ASSESSMENT INSTRUCTIONS
This task will require you to conduct a self-reflection to recognise factors that may impact your
wellbeing in the workplace.
Use the Reflective Journal Sheet provided at the Bounce Fitness site to complete this task.
To complete this task, you must:
Answer preliminary questions about your work role.
Think of at least three personal factors that can impact your overall health and
happiness.
Think of at least three workplace factors that can impact your overall health and
happiness.
Assess how each of these factors identified affect your wellbeing.
Write your responses in the Reflective Journal Sheet.
Review Workplace Project Task 1 – Assessor’s Checklist before starting this task. This form
outlines all criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss the criteria outlined in this form prior to this assessment.
Submit the completed reflective journal sheet to your assessor. You must also submit a copy of
your job description to assist your assessor in reviewing the requirements of your job role.
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ASSESSMENT INSTRUCTIONS
This task will require you to develop a plan that you will use to communicate with your
supervisor about your personal wellbeing in the workplace.
Use your workplace/organisation’s template to complete this task, or use the Generic
Communication Plan template provided at the Bounce Fitness site.
To complete this task, you must:
Identify at least two workplace factors that affect your overall wellbeing in the
workplace. For each factor identified, briefly describe its:
o Positive impact for you in the workplace
You may refer to your responses from the Workplace Project Task 1, or refer to current
situations or challenges you experience in line with your work role.
Plan to discuss your wellbeing to your supervisor based on each of the factors identified.
Complete Part A of the Communication Plan with the following:
o Detail to communicate
o Method of communication
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Include details such as possible solutions you intend to implement to address any
concerns raised, or any type of support you expect from your supervisor or the
organisation to assist in resolving concerns relating to your wellbeing in the
workplace.
o Strategy to deal with negative response from supervisor
Identify at least one strategy on how you will respond if your expected outcome
is not achieved during the communication process.
o Target date of communication
Leave Part B of the Communication Plan blank. You will complete this in the next task.
Review Workplace Project Task 2 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
Review the template you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task. Otherwise, use the Communication Plan template provided
at the Bounce Fitness site.
Submit the partially completed communication plan to your assessor.
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ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you communicate your personal wellbeing with your supervisor
based on the communication plan developed in Workplace Project Task 2.
For the purpose of this assessment, the communication method to be used must be verbal.
You will be assessed on your practical skills to:
Arrange and conduct communication with your supervisor based on the plan
Use clear and appropriate language and features to discuss with your supervisor
Demonstrate active listening and questioning techniques to:
o Request assistance
o Confirm understanding
Establish relationship with the supervisor through honest and open discussion about
your personal wellbeing
Use problem-solving skills to seek advice on personal wellbeing
To complete the task, you must:
Inform your supervisor of the communication you will undertake.
Complete Part B of the Communication Plan from after discussing with your supervisor
with the following:
o Actual date of communication
o Detail communicated
Have your supervisor sign off each item of detail communicated to confirm the
discussion.
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Review Workplace Project Task 3 – Observation Form before starting this task. This form
outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your
assessor will also discuss with you the practical skills outlined in this form prior to the
assessment.
Submit evidence of when you informed your supervisor about the discussion. Evidence can
include any of the following:
Email correspondence
Screenshot of conversation with the supervisor’s confirmation
Submit the completed communication plan to your assessor.
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ASSESSMENT INSTRUCTIONS
This task will require you to review how effectively you communicated with your supervisor
based on Workplace Project Task 3.
Use your workplace/organisation’s template to complete this task, or use the Generic
Communication Evaluation Form provided at the Bounce Fitness site.
To complete this task, you must:
Seek your supervisor or assessor’s assistance in obtaining feedback on how you
conducted the communication.
Evaluate the communication skills you demonstrated during the activity to identify your
strengths and areas of improvement in communication.
Complete the communication evaluation form.
Review Workplace Project Task 4 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
Review the template you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task. Otherwise, use the Communication Evaluation Form
provided at the Bounce Fitness site.
Submit the completed communication evaluation form to your assessor.
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ASSESSMENT INSTRUCTIONS
This task will require you to identify, review, and access at least one formal and at least one
informal wellbeing resource as applicable to your workplace.
To complete this task, you must:
Identify and review the following resources which you can access to support your
personal wellbeing in the workplace:
o At least two must be formal resources
You can seek assistance from relevant personnel in your workplace or conduct your own
research to identify formal wellbeing resources.
Based on your review, select at least one formal and at least one informal wellbeing
resource that you will access.
Outline the steps you will undertake to access each of these selected resources.
Provide your responses to the above steps within this workbook.
Undertake the steps to access each of the required resources and submit evidence to
demonstrate this.
Review Workplace Project Task 5 – Assessor’s Checklist before starting this task. This form
outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to
this assessment.
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Submit your responses to this workbook to your assessor. You must also submit evidence that
demonstrates when you accessed at least one formal wellbeing resource and at least one
informal wellbeing resource.
Evidence can include any of the following:
Formal wellbeing resources, such as:
o Researched information relevant to concerns you discussed with your supervisor
about your wellbeing
o Email correspondence or meeting minutes if contact was done with the agencies
or institutions with programs relating to personal wellbeing in the workplace
Informal wellbeing resources, such as:
o Email correspondence, meeting minutes, or personal notes with personal
relationships accessed to support personal wellbeing
o Personal files and/or relevant documents accessed or created to support own
personal wellbeing, e.g. journals or portfolios
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Complete the table with the required information below. You must complete this section before accessing the wellbeing resources required for this
assessment.
Reason for selecting the formal resource Most common and pratice.
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YES
a.
NO
YES
b.
NO
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The learner has completed the Short Answer Questions in this workbook
The learner has completed the Practical Assessments in this workbook and has
submitted all the required evidence:
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Workbook responses
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Record of Assessment
Instructions:
This section is to be completed by your assessor.
Assessment Details
RTO
Needs more
Assessment Activity Satisfactory
evidence
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Needs more
Assessment Activity Satisfactory
evidence
Needs more
Context Details Satisfactory
evidence
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Supervisor/
Supervisor/ Role in the Contact Date of Observer verifies
Observer Name Assessment Details Contact the learner’s
submissions
Yes No
Yes No
Yes No
Yes No
Assessor’s Comments
Remarks/feedback
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Competent
The Learner is
Not Yet Competent
I further confirm that I have verified the learner’s submissions by contacting the learner’s
supervisor and/or observer whose names appear in the Supervisor/Observer Verification Log
above.
Learner’s Comments
The signature confirms that I have submitted all my own work, and agree with the assessment
decision and feedback.
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End of Document
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