CBRE | Global Workplace Solution | ISO Internal Audit
Internal Audit Plan
CBRE GWS, Indonesia
Prepared By : Haris Risdiana
Position : Country HSE Manager, Indonesia
Prepared on: 1 June 2023
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CBRE | Global Workplace Solution | ISO Internal Audit
TABLE OF CONTENTS
Table of Contents 2
1. Objective of the audit 3
2. Scope of Audit 3
3. Particulars of Audit 3
4. Responsibility 4
5. Audit Criteria 4
6. Audit Module 4
7. Audit Procedure 4
8. Audit Schedule 5
9. Reporting and Follow-up 7
10. Record Retention 7
11. Appendice 7
12. Apprendix 1 – Audit Checklist 8
13. Apprendix 2 – CAR Form 9
14. Apprendix 3 – CAR Status Log 10
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CBRE | Global Workplace Solution | ISO Internal Audit
1. OBJECTIVE OF THE AUDIT
1.1. The audit is conducted to access the effectiveness of the implementation of the APAC QHSE
Management system developed based on ISO 9001:2015, ISO 14001: 2015 & ISO 45001:2018
in order to achieve the objectives set.
1.2. To ascertain the current HSE management system has been implemented properly to fulfil the
ISO 9001:2015, ISO 14001: 2015 & ISO 45001:2018, local legislation requirements and
contractual requirements.
1.3. To identify the strength and weakness within the organization in the implementation of the
QHSE management system and to formulate proper action at site level and platform level to
strive for continuous improvement.
2. SCOPE OF AUDIT
2.1. The scope of the audit will be auditing CBRE in delivery of facility management service. Data
Center Solution and Project Management will not be included in the audit.
2.2. Both CBRE office and sites/accounts being managed by CBRE will be selected in audit.
2.3. Apart from operation of facility management operation, Procurement, People, Sales, Legal,
Transition and Technical service will be included in the audit.
2.4. The audit will be carried out against to the local legislations, contractual and the CBRE QHSE
management system’s requirements.
3. PARTICULARS OF AUDIT
Auditee : CBRE Limited
Auditor : Haris Risdiana
Competency of Auditor : Trained in ISO internal audit for ISO 9001, ISO 14001 &
45001
Proposed Date of Audit : 14-16 March 2023
Proposed Time of Audit : 8:00am to 5:00pm
Place of Audit : The audit will be delivered virtually live.
CBRE Office – WTC 5, Level 10, World Trade Centre, Jendral
Soudirman No. 29-31 Road, Jakarta
Site – WPP, DB
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CBRE | Global Workplace Solution | ISO Internal Audit
4. RESPONSIBILITY
Top Management : The Top Management (Business Unit Leader, Area General
Manager) shall ensure that audit results are reviewed during
management review meetings, and recommend IMS
improvement actions based on the audit results
Internal Auditor : Auditors shall conduct the audit activities.
Auditor : Haris Risdiana
Function / Account Facility : The Function / Account Facility Managers shall assist the audit
Manager activities as required, review audit results and respond to NC as
required.
5. AUDIT CRITERIA
5.1. The objective of the audit is to validate the QHSE management system against audit criteria. In
this audit, the following are the audit criteria:
5.1.1.1. Statutory requirements and code of practices as per issued by local authorities
5.1.1.2. Contractual requirements
5.1.1.3. QHSE management system requirements
5.2. The selected scope will be checked against the above audit criteria. Contravening of the
abovementioned audit criteria will be regarded as non-conformance. During the audit, the best
practices and the relevant local guidelines will be also considered.
6. AUDIT MODULE
Audit checklist has been prepared and to be adopted in the audit. For CBRE office and sites being
selected for audit, it will be further supplemented by the online HSE smartsheet
(https://app.smartsheet.com/b/form/e9e1c67a6ea1409fb08798c21e26ea8e) developed internally in
verifying the HSE implementation at site level.
7. AUDIT PROCEDURE
7.1. Opening meeting with the Country Lead and other management staff of the auditee will be
conducted before the audit start to explain the audit procedure and criteria of audit.
7.2. Brief discussion with the site team to verify the background of the site including the risks of their
area of responsible, number of workforce and the activities of the site (where applicable) will be
delivered during the date of audit.
7.3. A Site visit (virtual) will be made according to the schedule below to observe the site condition,
the compliance to the audit criteria and the implementation of HSE management system. Photos
will be taken (or requested by auditor) during the site visit but not for those sensitive areas
suggested by the auditee.
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CBRE | Global Workplace Solution | ISO Internal Audit
7.4. Staff may be invited for interview to valid their knowledge on QHSE management system, their
own roles and responsibility in QHSE matters during the audit.
7.5. Verification of documents according to the audit questions.
7.6. A closing meeting with the Country Lead and other management staff of the auditee to report the
findings and discuss the recommendations and follow up actions required.
8. AUDIT SCHEDULE
The detail audit report with recommended improvement actions within 30 Days after the audit is
completed.
Management ISO 9001:2015 Audit Scope CBRE GWS, Indonesia
Standards ISO 14001:2015
ISO 45001:2018
Audit Date(s) 14-16 March 2023 Auditor(s) Haris Risdiana
Date Time Auditor (s) Area to be Audited Auditee/Attendees
(IDN)
14 June 23 08:00 – Haris Opening Meeting All Relevant Attendees/
08:30 Risdiana Lidya Wardhani
Business unit leader to provide
objective of internal audit.
8:30 – Haris Interview of platform personnel – Edu Yuliardi
09:30 Risdiana Sales (Q)
09:30- Haris Interview of platform personnel – Kukuh Kresnandini
10:30 Risdiana Procurement (Q)
12:30 – N/A LUNCH BREAK N/A
13:00
13:30- Haris Document review of account Novrianty, Fadhilatun
16:30 Risdiana management system and Interview Aksan
Account - WPP
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CBRE | Global Workplace Solution | ISO Internal Audit
15 June 23 08:00- Haris Document review of platform Novianti Lestari, Dera
09:00 Risdiana management system. (Q/HSE) Megawati
- Context of organization
- Leadership
- Planning
Support
10:00- Haris Interview of platform personnel – Asetya Prasetyo, Donna
11:00 Risdiana People (Q) Arfianti
13:00- Haris Interview of platform personnel – Daniel Santosa, Rury
16:00 Risdiana Technical (Q/HSE) Utomo, Jefry
16:00- Haris Closing Meeting All Relevant Attendees
17:00 Risdiana
Country HSE manager to
summarize the audit result and
Business unit leader to emphasize
audit closeout.
16 June 23 09:00- Haris Document review of account Mahanani Sri Rahayu,
12:00 Risdiana management system and Interview Parjono
Account - DB
9. REPORTING AND FOLLOW-UP
9.1. The audit report will be completed within 30 days after the audit.
9.2. Country HSE manager shall maintain and update the CAR Status Log (Appendix 3), which
records all the CARs received.
9.3. The auditee shall identify the causes of NC and decide the appropriate corrective and preventive
actions to be implemented, the responsible person and the expected completion date for
rectifying the NC.
9.4. The responsible auditor shall verify the CAR(s) until all outstanding items are closed.
9.5. All CAR satisfactory closed out are sent to the Top Management for endorsement and
maintained as records.
9.6. Country HSE manager shall summarize the audit results as audit report for review at the
Management Review. The audit results shall form the basis to identify and recommend IMS
improvement actions.
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CBRE | Global Workplace Solution | ISO Internal Audit
10. RECORD RETENTION
Minimum Retention
Record Description
Time
Audit Plan 3 years
Completed Audit Checklist 3 years
Completed CAR Forms 3 years
CAR Status Log 3 years
11. APPENDICE
Appendix 1: Audit Checklist
Appendix 2: CAR Form
Appendix 3: CAR Status Log
Prepared By:
Haris Risdiana (Country HSE Manager, Indonesia)
Review By:
Yin Ling, LAM (QHSE Director, GWS APAC Local)
Prepared on: 1 June 2023
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