National Standards and Minimum Service Package For Adolescent and Youth-Friendly Health Services in Nigeria
National Standards and Minimum Service Package For Adolescent and Youth-Friendly Health Services in Nigeria
1
Credits
Consultant
i
Acknowledgements
ii
Acronyms and Abbreviations
NPHDAYP National Policy on the Health and Development of Adolescents and Young
People in Nigeria
iii
WHO World Health Organisation
YP Young People
iv
Contents
Acknowledgements................................................................................................................................. ii
Acronyms and Abbreviations ................................................................................................................. iii
1. BACKGROUND ................................................................................................................................. 1
1.1. Introduction ............................................................................................................................ 1
1.2. Rationale for the document .................................................................................................... 2
1.3. The Process of Developing the Document .............................................................................. 3
1.4. The Purpose of the Document ................................................................................................ 4
1.5. Intended Audience and Beneficiaries ..................................................................................... 4
1.6. Guiding Principle for the Document ....................................................................................... 5
2. STANDARDS AND CRITERIA FOR ADOLESCENT- AND YOUTH-FRIENDLY SERVICES IN NIGERIA ..... 6
2.1. Criteria of the Quality Standards of Adolescent- and Youth-Friendly Health Services
(AYFHS) and Implementation Guide ................................................................................................... 7
Standard 1: ...................................................................................................................................... 8
Standard 2: ...................................................................................................................................... 9
Standard 3: .................................................................................................................................... 11
Standard 4: .................................................................................................................................... 12
Standard 5: .................................................................................................................................... 13
Standard 6: .................................................................................................................................... 14
Standard 7: .................................................................................................................................... 15
Standard 8: .................................................................................................................................... 16
Standard 9: .................................................................................................................................... 17
2.2. Implementation Plan for the National Standard .................................................................. 18
4. MINIMUM SERVICE DELIVERY PACKAGE FOR ADOLESCENT- AND YOUTH- FRIENDLY HEALTH
SERVICES ............................................................................................................................................... 48
4.2. Minimum package of services for AYFHS in Nigeria ............................................................. 49
APPENDIX 1: Required National Minimum Resources and Infrastructure for Primary Health Clinics in
Nigeria ................................................................................................................................................... 61
APPENDIX 2: Required National Minimum Resources and Infrastructure for Primary Health Centres in
Nigeria ................................................................................................................................................... 68
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1. BACKGROUND
1.1. Introduction
Young people between the ages of 10 and 24 years constitute almost a third of Nigeria’s
population; they constitute the critical link between childhood and adulthood and a major
force in the national’s development quest. As the next generation of adults, the health and
well-being of today’s young people is critical to the future of the country; their health
situation will not only determine the overall health development of the country, but will
impact every facet of national development. In recognition of these facts, the need to invest
more in the health and development of young people is increasingly recognised by policy
makers and other stakeholders. In the words of the National Policy on the Health and
Development of Adolescents and Young People in Nigeria (NPHDAYP), “The government and
people of Nigeria are convinced that investing in the health and development of adolescents
and other young people will yield benefits for both young people and the entire Nigerian
society, and is critical for the sustained economic and social development of the country”.
Young people, while generally healthy, are a vulnerable population, and at greater risk of
some health problems and health-risk behaviour compared to other population groups. The
leading health challenges of young people in Nigeria, as identified by the national policy
(NPHDAYP), are sexual and reproductive health issues, trauma and injures, mental health,
substance use, and nutritional problems. Provision of adolescent and youth friendly health
services (AYFHS) has identified globally and nationally as a key strategy in improving the
health and development of young people. Till date, unfortunately, availability of AYFHS
remains poor in Nigeria, with its attendant negative consequence on young people’s health.
In general, most public health sector facilities in Nigeria do not provide adolescent and
youth-friendly services, and neither does the private-for-profit health sector that caters to
the health of most Nigerians when they are ill. Non-governental organisations have been in
the forefront of providing AYFHS, but their reach is understandably low and their number as
well as spatial distribution cannot guarantee equitable access to young people across the
country. There is also wide disparity in the package and quality of services as there are no
national standards and policy guide in that direction.
1
1.2. Rationale for the document
Several national policy documents recognise, and indeed, advocate for improved availability
and accessibility of AYFHS in Nigeria as a key strategy to advancing the health and
development of young people in Nigeria. These include the National Policy on the Health
and Development of Adolescents and Young People, the National Action Plan on Advancing
the Health and Development of Young People in Nigeria, the National Youth Policy, and the
Health Sector Strategic Plan for HIV/AIDS, and the National Policy on Population and
Development. Yet, the availability and accessibility of AYFHS remains critically low in Nigeria
till date, due to poor or non-implementation of the relevant policy provisions. AYFHS has
been defined as “facilities that have policies and attributes that attract youth to the
facility/programme, provide a comfortable and appropriate setting for serving youth,
meeting the needs of young people and are able to retain the youth clientele for follow-ups
and repeat visits”.1 They are recognised as facilities that are able to effectively attract
adolescents, responsively meet their needs, and succeed in retaining these young clients for
continuing care.
In developing its first Clinical Protocol and Service Guidelines for Adolescent Health Services
in Nigeria in 2001, a list of minimum package of services was included. The list included
three broad activities: education and communication, health and general lifestyle
(consisting of general health services, contraceptive services, sexually transmitted
infections, sexual violence, mental health services, and referral system), and recreation
services. However, no standards were specified, severely limiting its usefulness. The list was
also not drawn up in participatory or consultative manner, which made buy-in difficult and
there was also low awareness of the minimum package.
This document aims to address the deficit in the past approach, as it was developed with
input from a wide group of stakeholders across the health sector, and has clear
performance focus as well as identify what quality means in practice and what it will take to
1
Focus on young adults. (1999) Making reproductive health services youth-friendly
2
translate quality-standard statements into tangible improvements in quality and coverage of
AYFHS. The standards are also expected to address the low rate of utilisation of available
health services by young people as it will make services more acceptable to young people.
The standard responds to the criteria specified by WHO in its quality framework for adolescent
2
friendly health services ; these specify that AYFHS must be:
Accessible: Adolescents are able to obtain the services that are available.
Acceptable: Health services are provided in ways that meet the expectations of
adolescent clients.
Equitable: All adolescents, not just certain groups, are able to obtain the health
services they need.
Appropriate: The health services that adolescents need are provided to them.
Effective: The right health services are provided in the right way and make a positive
contribution to the health of adolescents.
2
WHO, 2002. Global Consultation on adolescent-friendly health services
3
practices. The document served as the critical input for a three-day national Workshop,
which involved a wide group of stakeholders, during which consensus was built on the
standards and details of its implementation. The document was thereafter technically
edited by an adolescent health expert, to produce the initial draft which was widely
circulated to harvest comments and additional inputs, after which the final version of the
document was produced. This was followed by a national forum, where the document
underwent its final review and adoption.
The defined “National Standards” will ensure that the services being provided to adolescents and
other young people are not only responsive to their health and development and effective in terms
of technical quality, but are also available, accessible, acceptable, and equitable. It will also ensure
that the service quality is uniform across all the health service delivery points. Overall, it is expected
that adhering to the specified national will appropriately improve the access of young people to
needed health services as well as their utilisation of such services
4
The document is directed to all service providers and all other stakeholders working in the
area of adolescent and young people’s health at all levels within the health sector, including
policy/ decision makers, programme managers, service providers in the Government, non-
government, private sectors and international development organisations.
5
2. STANDARDS AND CRITERIA FOR ADOLESCENT- AND YOUTH-FRIENDLY
SERVICES IN NIGERIA
A standard is a statement of desired quality. Standards are critical in terms of adolescent and youth
friendly services as they specify clear performance goals and make explicit the definition of quality
required for a service. They provide a clear basis against which performance can be monitored,
assessed and/or compared. They are, thus, valuable in strengthening programme implementation,
monitoring and evaluation. This is because they set clear performance goals and make explicit the
definition of quality required for a service. They provide a clear basis against which performance can
be monitored, assessed and/or compared.
The national quality standards for provision of Adolescent- and Youth Friendly Health
Services (AYFHS) in Nigeria have been developed to provide a platform for the optimal
health and development of young people. These standards are consistent with existing
national adolescent and youth health and development policies, and in line with the WHO's
criteria for Adolescent-Friendly Health Services. The standards criteria were also informed by
global and national experiences, and keeping in view the necessary resources, operational activities
and the expected health and development outcomes. The National standards will ensure that health
services being provided to young people are uniform across all service delivery points and are
effective and responsive to their needs.
In all, Nigeria has adopted nine standards for its AYFHS: these standards address the various
dimensions of service delivery
6
2.1. Criteria of the Quality Standards of Adolescent- and Youth-Friendly Health
Services (AYFHS) and Implementation Guide
1. GATEKEEPERS’ SUPPORT: An enabling environment exists in the community for health care
workers to provide quality services to young people, and for young people to appropriately
utilise health services
2. ACCESSIBILITY OF SERVICES: Young people in the catchment area of the health facility are
aware of the services it provides, find the health facility easy to reach and obtain services
from it
3. ACCEPTABLE SERVICES: Young people find the environment, setting, and procedures of
health facilities appealing and acceptable
4. EQUITABLE & RIGHTS-BASED SERVICES: All young people who visit health service delivery
facilities are treated with respect, dignity and in equitable manner irrespective of their
health, socio-demographic or political status
5. APPROPRIATE & EFFECTIVE SERVICES: The services provided by health facilities to young
people are effective and in line with the nationally defined package
6. PRIVACY AND CONFIDENTIALITY: Service providers are sensitive to the needs of young
people, and maintain their privacy and confidentiality in service provision
9. YOUNG PEOPLE’S INVOLVEMENT: Young people are actively involved in the design, the
provision and monitoring of services at the adolescent and youth-friendly health services
7
Standard 1:
An enabling environment exists in the community for health care providers to provide quality
services to young people, and for young people to appropriately utilise health services
8
Standard 2:
Young people in the catchment area of the health facility are aware of the services it provides, find
the health facility easy to reach and obtain services from it
1. There is a well-defined plan Activities to inform Young people are aware about
to inform young people in the adolescents about the the type of services from the
community as to the availability of services from health facility, their working
availability of quality services the facility are carried out as days and hours and know that
from the facility per the plan developed. they are welcome.
2. Health facility has well- Well-written Signboard(s)
written signboard(s) which with required information are
indicate the following with placed conspicuously in the
regards to services aimed at front of the health facility
young people:
(a) the type of health services
that are provided
(b) when they are provided
(c) that adolescents are
welcome
3. Print and other relevant Print and other relevant
Informational materials are Informational materials are
developed and distributed/ developed and distributed
disseminated to young people widely through venues and
and their significant others in channels that are attractive
the community (including at to young people
the facility, schools, religious
settings, community meetings
and through electronic media)
about the type of services
available in the health facility,
their working days and hours
and that young people are
welcome
4. Flexible time schedule for Health services are provided Young people have improved
adolescent and youth clients, as per the flexible time access to quality health
if possible, is in place schedule services
5. Policies and procedures to Service providers provide
provide health services to young people with services
young people free of charge free of charge or at affordable
or at affordable prices are in prices in line with defined
place. policies and procedures.
6. Plan is in place to provide Outreach services are being
outreach health services to delivered to special groups of
young people, particularly young people as per the plan
those belonging to special developed.
groups in the catchment area
of the health facility
7. Plan is in place to facilitate/ Provisions are made in line
ensure the access of young with the plan to enable
9
Input Criteria Process Criteria Output Criteria
10
Standard 3:
Young people find the environment, setting, organisation and procedures of health facilities
appealing and acceptable
11
Standard 4:
All young people who visit health service delivery facilities are treated with respect, dignity and in
equitable manner irrespective of their health, socio-demographic or political status
12
Standard 5:
The services provided by health facilities to young people are effective and in line with the nationally
defined package
13
Standard 6:
Service providers are sensitive to the needs of young people, and maintain their privacy and
confidentiality in service provision
14
Standard 7:
Service providers are motivated to provide health services to young people in adolescent/youth-
friendly manner
15
Standard 8:
Management systems are in place to improve/sustain the quality of health services provided to
young people by the health service delivery facilities.
16
Standard 9:
Young people are actively involved in the design, the provision and monitoring of adolescent- and
youth-friendly health services.
17
2.2. Implementation Plan for the National Standard
Standard 1: An enabling environment exists in the community for health care providers to provide quality services to young people, and for young
people to appropriately utilise health services
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
INPUT
I. A plan for advocacy Service Provider, PHC Political leaders-LG Political leaders-Governor, Political leaders-Senate
activities targeting Coordinator, Chairmen, Councillors, LG First Lady of the State, Committees on Health & Advocacy plan
influential community PHC Dept, Wife of LGA Relevant MDAs, Bilateral & Youth, Relevant MDAs-
members (including Chairman, Women group Multilateral Agencies, NPHCDA, Bilateral &
traditional and religious leaders, Artisan groups, State legislators Multilateral Agencies, Budget line on YFHS
leaders, educational Youth group leaders, National Legislators
authorities, ward/village CBOs & FBOs, NGOs, CSOs, Women group leaders, Letter of commitments
health committee Artisan groups, Youth group NCWS- any national Youth from Partners
members, and school leaders; group leaders, National
principals/heads) to secure Artisan- groups (NURTW ),
their support for AYFHS. Organized Private Sector CBOs & FBOs, NGOs, CSOs,
(OPS) e.g. SNURTW, Organized Private Sector
Banking, Network & food (OPS)
Industries/providers etc
2. A plan of activities
(including community
meetings, meetings with
parents, and school visits)
to be carried out in the
community to inform and
educate community
members about the
availability and benefits of
AYFHS to young people and
their community.
18
3. Procedures are in place
to communicate with all
adults visiting the health Written protocol on YFHS Periodic meeting with Periodic meeting with Minutes of meetings
facility as regards the displayed in the facility Periodic meeting with parents on YFHS parents on YFHS
availability and benefits of parents on YFHS Report of activities
AYFHS to young people. Periodic meeting with
3. parents on YFHS Photogragh/ Video Record
Attendance list at meetings
PROCESS
1. Implementation of the -Adapt the advocacy plan - Adapt the advocacy plan -Develop advocacy plan by
advocacy activities as per -media campaigns using - Adapt the advocacy kits by SMOH & Stakeholders FMOH & Stakeholders -Advocacy plan
the plan acceptable communication - conduct technical update -Conduct evidence-based -Develop advocacy Kits & -Advocacy Kits & BCC on
channels - Community Dialogue advocacy visit BCC on YFHS YFHS
- Documentary -Disseminate advocacy plan -Media campaign plan
presentation on YFHS & kits -Reports
-Facilitate evidence-based
advocacy visit
19
1. Community influential Availability of Resources, Budget line on YFHS Budget line on YFHS Budget line on YFHS -Budget line on YFHS at all
support the provision of logistics & supplies levels
services to young people A charter/ Plaque on A charter/ Plaque on
A charter/ Plaque on commitments commitments -A charter/ Plaque on
commitments commitments
-Clinic identification (Sign
post on YFHS)
2&3. Community members Report of Awareness Report of Awareness Report of Awareness Report of Awareness
are aware of the availability creation activities creation activities creation activities creation activities Increased number of
and convinced about the Functional YFHC across the
benefits of AYFHS, and Written commitment Written commitment Written commitment Written commitment nation
support the provision of
relevant health information Client Register for Young Availability of Support Availability of Support Availability of Support
and quality services to people accessing care
young people.
20
Standard 2: Young people in the catchment area of the health facility are aware of the services it provides, find the health facility easy to reach and
obtain services from it
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
INPUT
1. There is a well-defined -Implements and report to - Coordinates, monitors, -Adapt national framework Develop a national -Copies of the plan at
plan to inform young the LGA train health care providers and policies/ POA. framework, policies, plan of facilities.
people in the community as and report to State -use national SOP. actions (POA), Standard of
to the availability of quality -provide technical practice (SOP).
services from the facility assistance to LGAs. -provide technical
- ISS assistance to state.
- ISS
2. Health facility has well- Install in strategic places. -Support the production of -provide technical -NIL Availability of signboard in
written signboard(s) which the signboard (Design and assistance (provide front of the facility and
indicate the following with produce signboard in specifications for the strategic places.
regards to services aimed at collaboration with State). productions).
young people:
(a) the type of health
services that are provided
(b) when they are provided
(c) that young people are
welcome.
3. Print and other relevant Utilise and distribute the Coordinate the distribution Produce, disseminate, and Produce, disseminate, and Availability of informational
Informational materials are relevant informational of relevant informational distribute relevant distribute relevant materials at the facilities.
developed and distributed/ materials to schools, materials to service delivery Informational materials to Informational materials to
disseminated to young religious settings, and points. LGA and other stakeholders state and other
people and their significant community based within the state. stakeholders.
others in the community organisations and
(including at the facility, significant others.
schools, religious settings,
community meetings and
through electronic media)
21
about the type of services
available in the health
facility, their working days
and hours and that young
people are welcome
4. Flexible time schedule for Comply with the provided Recruit and train more Policy to promote 24hr Staff roaster , time book
adolescent and young policy. Ensure minimum required personnel for LGA service.
clients, is in place number of staff in health
facility (recruitment ).
6. Plan is in place to provide Conduct outreach Services, Create an enabling Create an enabling Create an enabling Outreach report and
outreach health services to environment (ensure environment (ensure environment ( ensure documentation.
young people, particularly adequate security ) Provide adequate security ). Provide adequate security)
those belonging to special logistics support . logistics support.
groups in the catchment
area of the health facility
7. Plan is in place to Implement activities as Ensure implementation of Adopt guidelines and Develop guidelines and Availability of guidelines
facilitate/ ensure the access stipulated in the guidelines. the adopted guideline and policies to promote access policies to promote access and policies, structures,
of young people with policies. Provide logistic of specially challenged of specially challenged equipments, special
special challenges (such as support. young people to quality young people to quality appliances and specially
physically challenged young health services. Provide health services trained personnel .
people) to quality health logistics.
services
22
PROCESS
1. Activities to inform -Implements activities. - Coordinates, monitors, -Conduct M&E Conduct M&E and ISS -Copies of the plan at
adolescents about the -supervision and reporting. and report to State. - ISS facilities.
availability of services from -supportive supervision.
the facility are carried out
as per the plan developed.
2. Well-written signboard(s) -Identify strategic places to -provide fund. -Monitoring and evaluation. -supportive supervision. -Contract (job order)
with required information install the signboard. -carry out Monitoring and - Visiting sites where
are placed conspicuously in -Install the signboard. evaluation signboards are installed.
the front of the health
facility
3. Print and other relevant -Orientation meetings for Facilitate the distribution of Disseminate, and distribute Produce, disseminate, and Availability of informational
Informational materials are staff relevant informational relevant Informational distribute relevant materials at the facilities.
developed and distributed -Utilise and distribute the materials to service delivery materials to LGA and other Informational materials to -Record of distribution.
widely through venues and relevant informational points. stakeholders within the state and other
channels that are attractive materials to schools, -Conduct M&E state. stakeholders.
to young people religious settings, and -Conduct M&E -Conduct M&E
community based
organisations and
significant others.
4.Health services are -Draw up a roster for 24hr -Recruit and train more Develop Policy to promote Staff roster , time book
provided as per the flexible service -Recruit minimum required personnel for LGA. 24hr service.
time schedule number of staff in health -Adapt National policy for -Conduct M&E
facility. 24hr service.
-Conduct ISS
-Develop schedule for
supervision of activities in
health facilities.
23
5. Service providers provide -Provide affordable health -Give support for affordable -Adopt guidelines and Develop guidelines and -Price list
young people with services services to the young health services for young policies for affordable policies for affordable -Financial Records.
free of charge or at people. people. health service for young health services for young
affordable prices rates in -Procure essential -Provide essential medicine people. people.
line with defined policies medicines for young people for the health facilities -Hold orientation meeting, -Produce, disseminate and
and procedures. -Monitor stock level -Disseminate policies and disseminate and distribute distribute guidelines and
procedures to health policies and guidelines. polices for affordable
service delivery facilities. health services.
-Conduct M&E
6. Outreach services are Conduct outreach Services, Organise and mobilise -Pay Advocacy visits to gate -Pay Advocacy visits to gate Outreach report and
being delivered to special relevant security outfits to keepers to discuss security keepers to discuss security documentation.
groups of young people as promote security of issues issues
per the plan developed. personnel and facility.
7. Provisions are made in Use the provided Develop and disseminate Hold meeting of Develop and disseminate Availability of guidelines
line with the plan to enable structures, equipment, work plan for stakeholders to adopt and guidelines and policies to and policies, structures,
specially-challenged young special appliances and implementation of the disseminate guidelines and promote access of specially equipment, special
people to access services at specially trained personnel. adopted guidelines and policies to promote access challenged young people to appliances and specially
the facility and/or through policies. Provide logistics of specially challenged quality health services. trained personnel.
referral and outreach support. young people to quality Conduct M & E at lower
services Conduct M& E at facility health services. Provide levels.
level. logistics.
Conduct M & E at LGA and
facility levels.
OUTPUT
1. Young people are aware - Awareness created among Number of copies of Number of copies of Number of copies of Number of copies of
about the type of services young people. guidelines and policies guidelines and policies guidelines and policies guidelines and policies
from the health facility, -Facility adhering to distributed distributed. distributed. distributed.
their working days and guideline. M & E being conducted. Total number of young
hours and know that they people visiting the facility in
are welcome. a given period of time as
evidenced by records..
24
4. Young people have Number of young people (1)Number of copies of (1)Number of copies of (1)Number of copies of Number of young people
improved access to quality satisfactorily utilising guidelines and policies guidelines and policies guidelines and policies accessing the facility in a
health services quality health services in a distributed distributed distributed given period of time.
given period of time.
(2)Number of M & E visits (2)Number of M & E visits
conducted at the facility conducted at the LGA and (2)Number of M & E visits
level. facility levels. conducted at the lower
levels.
25
STANDARD 3: Young people find the environment, setting, organisation and procedures of health facilities appealing and acceptable
INPUT
1. Standard operating The HSDP have physical Local will distribute to the State will distribute to the National will produce and Copies of the SOP’S
protocols (SOP) to maintain a copies health service delivery local government distribute the STANDARD produced and the
good ambience for young points OPERATING PROTOCOL distribution list
people - including a clean
spacious waiting area, potable
drinking water, clean toilets
and educational material are in
place.
2. Separate waiting room that Responsible for providing The LG should provide The state should provide To provide guidelines for Monitoring report
are clean, adequate in space, separate waiting rooms recreational facilities for recreational facilities for developing educational
and have adequate seats, HSDP under their control HSDP under their control materials
indoor games, and also develop and also develop
adolescent/youth-appropriate educational materials educational materials
educational materials, or following guidelines from following guidelines from
young people’s corner are the federal government the federal government
provided for adolescent and
youth clients in facilities
serving general population.
26
3. Protocols for the staff to The HSDP have physical Local will distribute to the State will distribute to the National will produce and Copies of theProtocol
provide services in a friendly copies and use them health service delivery local government distribute the PROTOCOL produced and the
and appropriate manner are in points distribution list
place.
4. Mechanisms to involve Young people in the Include young people at all Include young people in Integrate youth Monitoring report
young people in the designing, management team of the levels including the the design/monitoring and involvement to the
provision and monitoring of HSDP at all levels design/monitoring and evaluation teams protocol
health services are in place. evaluation teams
5. Flow design of utilization of Produce and implement Supervision to ensure Regular supervision to Provide guideline/template Flow design produced per
services to keep the waiting the flow design compliance of HSDP. Ensure that LGs comply on flow-design HSDP
time short and informative is with the Flow-design
in place.
PROCESS
1. Facilities are maintained / Ensure proper care and Provide facilities for PHC as Provide facilities for Provide guidelines for Inventory of equipments
provided as per the SOP. maintenance of facilities contained in the guideline secondary level as minimum standard List of facilities.
contained in the guideline
2. Separate waiting room or Ensure separate waiting Inspection of HSDPs under Ensure compliance with Include in the Standard Inspection report
youth corner meeting the room is provided and their jurisdiction and the guideline as produced Operating protocol
specified criteria are provided maintained proper funding by National produced
and daily maintained.
27
3. Service providers follow the Ensure protocol is adhered Support the supervision Monitoring and inspection Monitoring and inspection Report of exit interviews
protocols to provide services to or followed. visits visits
to adolescents in a friendly and
appropriate manner. Conduct exit interviews
4. Young people are involved Youth as part of the Ensure compliance to Ensure compliance to Include young people in Minutes of management
in designing, provision and management team guideline guidelines the design of the guideline meetings
monitoring of health services.
Include youth in Include youth in
monitoring monitoring
5. The designed flow to keep Provide alternatives such Monitoring to ensure Ensure compliance to the Set the standard and
the waiting time short is as games and health compliance set standard include the SOP
followed. The waiting time is education sessions
filled in by holding appropriate
health education sessions.
OUTPUT
1-4. Young people feel Conduct exit interviews Regular inspection Periodic assessments Periodic assessments Report from the exit
comfortable when they visit involving young people interview assessments
health facility and find the
surroundings and procedures Provide suggestion box
appealing and acceptable.
5. Services to young people are Follow flow chat designed Ensure proper staffing of Ensure compliance Include in the Standard Report the exit interview
ideally provided within 30 HSDPs under their control Operating Protocol assessments
minutes of their arrival in the produced
facility. Sign in register
28
STANDARD 4: All young people who visit health service delivery facilities are treated with respect, dignity and in equitable manner irrespective of their
health, socio-demographic or political status
4. programme is designed All staff both clinical and Ensure that all staff both Ensure and support Ensure and support Copies of organization Flow
29
for all staff – both clinical non-clinical categories clinical and non-clinical that all staff both that all staff both chart, reports of trainings
and non-clinical categories have functional categories have functional clinical and non-clinical clinical and non-
– to ensure privacy and knowledge on privacy knowledge on privacy and categories have clinical categories
confidentiality in services and confidentiality confidentiality functional knowledge have functional
provided to young people on privacy and knowledge on privacy
confidentiality and confidentiality
5. Provision of supportive Supportive Monitoring Ensure implementation of Ensure implementation Design and Ensures Copies of supervisory
supervision to ensure and supervision Supportive Monitoring of Supportive implementation of document.
effective implementation mechanism put in place and supervision Monitoring and Supportive Reports Monitoring of
of equitable and rights mechanism supervision mechanism Monitoring and supervision.
based health services for supervision
all young people mechanism
PROCESS
1. Health facility Display Posters, cue Effective distributions and Effective distributions Development of Copy of posters pamphlets,
conspicuously displays the cards, pamphlets stating ensure compliance (m&e) and ensure compliance Posters, cue cards, cue cards materials
rights of young people in translated into local (m&e) pamphlets stating produced
the context of health care languages translated into local
in the health facility. languages
2.Service providers follow Conform to the Effective distributions and Effective distributions Produce Protocols Protocols guidelines and
the protocols /guidelines guidelines and standards ensure compliance (m&e) and ensure compliance guidelines and standards of practice
to provide services of practice in delivering (m&e) standards of practice
competently and with a YFHS
non-judgmental, caring,
considerate, gender-
responsive and culturally
sensitive attitude and
equitable manner
3. All staff undergo Adherence to training in Local government Training State level training for National training for Training, list of participants
training in appropriate line with Protocols for non clinical and clinical non clinical and clinical non clinical and pictures
procedures to ensure that guidelines and standards staff staff clinical staff
privacy and confidentiality of practice in rendering
30
are ensured in the YFHS
provision of services to
young people.
4. Training, Involvement Adherence to training in Local government Training State level training for National training for Training, list of participants
and mentoring of on line with Protocols for non clinical and clinical non clinical and clinical non clinical and pictures of challenged
clinical and non-clinical guidelines and standards staff in provision of staff in provision of clinical staff in people
staff on YSH provision in of practice in provision of services for challenged services for challenged provision of services
relation to challenged services for challenged people people for challenged people
young people people
5. Monitoring and Supportive monitoring Adaptation of M&E tools Adaptation of M&E Provision of tools for
supervision of all YFHS and supervision tools supportive
programmmes implemented monitoring and
evaluation
Young people are involved
in supportive supervision
and monitoring on YFHS
Availability of supervisory
tools
OUTPUT
Young people are aware Young people are aware Young people are Young people are Report from feedback
Young people are aware of of their rights while of their rights aware of their rights aware of their rights mechanism from clients
their rights receiving services and are satisfied and are satisfied
Young people received quality and professional quality and professional quality and professional quality and Report from feedback
quality and professional services provided to services provided to services provided to professional services mechanism from young
services from providers young people young people young people provided to young clients
people
Staff trained to provide Staff have full knowledge Young people receive Young people receive Young people receive Report from feedback
private and confidential on private and private and confidential private and confidential private and mechanism from young
31
youth friendly health confidential youth youth friendly health youth friendly health confidential youth clients, reports of trainings
services friendly health services services services friendly health
services
clinical and non-clinical Clinical and non-clinical Challenged young people
staff trained on provision have functional are satisfied by services
on YFHS for young people knowledge on provision received from service
of providers
Client and service Service providers and Service providers and Service providers and Service providers and Report of monitoring and
providers involved in client involved in periodic client involved in client involved in client involved in supervisions
Supportive supervision Supportive supervision Supportive supervision Supportive supervision Supportive
and monitoring of YFHS and monitoring and monitoring and monitoring supervision and Reports from Feed back
ensuring monitoring from young people
Young people involved in Young people involved in Young people involved receiving services
Young people involved in supportive supervision supportive supervision in supportive Young people
supportive supervision and monitoring on YFHS and monitoring on YFHS supervision and involved in supportive
and monitoring on YFHS monitoring on YFHS supervision and
monitoring on YFHS
Supervisory tools
32
STANDARD 5: The services provided by health facilities to young people are effective and in line with the nationally defined package
INPUT
1. A national defined Copies of the National Obtain copies from the Obtain copies of the Develop, produce and Distribution list
package of health services MPSS for young people in State and distribute to the National MPSS from FMoH disseminate/distribute
to be provided to young place SDPs and distribute to LGAs copies of the National MPSS
people is in place. documents to the state and
other stakeholders
2. A standard list of Equipment are available Obtain list and procure • Obtain list, procure and Update standard list of Equipment Inventory
equipment for health within the HFs equipment for use at the disseminate equipment to equipment for provision of
service provision for young HFs state owned HFs AYFHS and distribute to the
people is in place • Share list of states
equipment with the LGAs
3. A standard list of Essential commodities are • Obtain list and • Obtain list, procure and • Update standard Stock inventory record
essential commodities and available within the HFs procure essential disseminate essential list of essential
supplies is in place commodities for use at the commodities to state commodities for provision
HFs owned HFs of AYFHS and distribute to
• Distribute essential • Share list of the states
commodities to the HFs essential commodities with •
the LGAs
4. The nationally-approved Copies of job aids and Obtain copies from state Obtain copies of job aids Develop and disseminate Distribution list
clinical protocol and other national approved clinical and distribute to health and clinical protocol and job aids.
job aides are available in protocols are available at facilities distribute to LGAs Print and disseminate more
the facility for the the health facility and used copies of approved clinical
management of the health for management of health protocols
problems of young people problems of young people
33
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
5.The nationally-approved Copies of nationally Obtain copies from state Obtain copies of training Disseminate copies of the Distribution List
training manual is available approved training manuals and distribute to health manual and distribute to national training manual to
in the health facility for the are available at the health facilities LGAs the states
training/orientation and re- facility.
training of service providers
.
6. A focal person has been Designated focal person for LGAs appoints LGA focal Appoint the State focal Direct the appointment of List of Focal person in place
designated for the coordination of AYFHS in person person for coordination of state AYFHS focal persons at all levels.
oversight/coordination place at the health facility AYFHS program at State
provision of AYFHS in the level
facility.
7. Health workers trained Trained service providers Identify capacity building Training of state Core Training of Master Training Reports
in AYFHS are available in available at the health needs at the HFs and trainers on AYFHS trainers on AYFHS
number adequate for the facilities for provision of forward list to the State Provide post training Provide post training
level of health care for the quality health services to supportive supervision supportive Records of Pool of available
provision of quality health young people to trained participants supervision to the trainers by category at all
services to young people master trainers levels
8. A resource directory of Copies of directory of Obtain copies of directory Obtain copies of directory Work with the states to Inventory of available tools
organizations and referral health facility and referral of health facilities and of health facilities and develop and produce at the health facilities.
networks providing health networks available at the referral networks from the referral networks from the copies of directory of
services to young people health facilities State and distribute to the Federal health facilities and referral
that are not provided at the health facilities networks in each state
facility is available.
34
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
9. Appropriate forms for Copies of referral and Obtain copies of forms for Obtain copies of forms for Develop forms for referrals Copies of referrals and
referral and feedback are feedback forms available at referral s and feedback referral s and feedback and feedback and share feedback forms and
available the health facility and in from the State and from the Federal and Share with the states utilization records.
use. distribute to the health with the LGAs
facilities
PROCESS
1. Services provided / Services are being delivered Copies of approved Package Copies of approved Package Copies of documents on Copies of agreed health
delivered on site or through at all the health facility of service delivery of service delivery approved package of care package are available
referrals are based on the based on the agreed upon guidelines for young people guidelines for young people service delivery guidelines at the health facilities
agreed upon health health package for young obtained from the state and obtained from the Federal for young people
package for young people people distributed to the health level and distributed to the developed/and or updated,
facilities LGAs produced and distributed to
state
2. The essential health Essential health equipment Obtain copies of the SOP Obtain copies of the SOP to Finalize and distribute Copies of SOPs available at
equipment are available are available and in use at for AYFHS and distribute to guide equipment copies of the AYRHS SOPs the state, LGAs and HF
for service delivery to the health facilities based the health facilities procurement for to guide essential levels.
young people on the SOP requirements distribution to the LGA level equipment procurement at
the state level
3. The essential Essential health • Obtain the list of Obtain the list of the Procure and distribute Commodities inventory list,
commodities and supplies commodities are available the essential commodities essential commodities essential commodities distribution list and service
in line with the standard list and in use at the health from the State. from the National level. to the States delivery records
are available for service facilities • Distribute Distribute commodities Share the list of
delivery to young people commodities to the HFs to the LGAs essential commodities
to guide additional
procurement of
commodities at the
state level
35
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
4. Service providers follow Copies of clinical protocol Obtain copies of the clinical Obtain copies of the clinical Produce more copies, Distribution list
the clinical protocol for the are available and in use at protocol from the State and protocol from the National disseminate /distribute
provision of services for the health facilities. distribute to the Health and distribute to the LGAs copies of the clinical
young people. facilities protocol to the states
5. All health staff are Copies of the National Obtain copies of the Obtain copies of the Develop, produce and Distribution list
trained/ oriented in AYFHS AYFHS manuals are National training manual on National training manual on disseminate copies of the Training
based on the national available and used at the AYFHS and distribute to the AYFHS and distribute to the national training manual on reports/participants list
training manual health facilities for training HFs LGAs AYHFS
of all health staff.
6. The focal person The HF focal person LGA coordinator • State coordinator National coordinator Copies of reports on AYFHS
coordinates and oversees coordinates and oversees coordinates coordinates coordinates activities
service provision to young service provision to young implementation of implementation of activities implementation of
people people at the HF level and activities at the HFs at the LGA level activities at the state
forwards report to the LGA level • Monitors and level
Coordinator Monitors and supervises activities at the Monitors and
supervises activities of LGAs , NGOs, line ministries supervises activities at
LGA based NGOs, line and other stakeholders as the state level, NGOs,
departments and listed in the AHD policy line ministries and
other stakeholders as State coordinator other stakeholders as
listed in the AHD policy forwards report to the listed in the AHD
Forwards report to the National Coordinator policy.
state Coordinator Collate AYFHS services
report from the state
and use for evidence
based decision making
36
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
7. Health facility staff Health facility staff provide Monitors and supervises Monitors and supervises National monitors and Monitoring and supervision
utilises their competencies effective health services to activities of the HFs to activities of the LGA to supervises activities of the reports
to provide health services young people ensure that services are ensure that services are state to ensure that
effectively and competently being provided in line with being provided in line with services are being provided
to young people competency based competency based in line with competency
standards. standards. based standards.
8. The resource directory is Resource directory is Monitor and supervise the Monitor and supervise the Monitor and supervise the Monitoring and supervision
utilized to refer the needy available and utilized to use of the resource use of the resource use of the resource reports
young person for the refer the needy young directory by the HFs directory by the LGAs directory by the states Utilization records at the
particular services that are person for the particular HFs
not available at the facility. services that are not
available at the facility.
9. The appropriate forms Appropriate forms for Monitor and supervise the Monitor and supervise the Monitor and supervise the Monitoring and supervision
are utilized for referral and referral and feedback are use of appropriate forms use of appropriate forms use of appropriate forms reports
feedback available and utilized for referral and feedback for referral and feedback for referral and feedback Utilized referral and
by the HFs by the LGAs by the states feedback forms from the
HFs.
OUTPUT
The services provided by Effective services are Monitor provision of AYFHS Monitor provision of AYFHS Monitor provision of AYFHS Monitoring
the health facilities are provided by the health at the HF level to ensure at the LGA level to ensure at the state level to ensure reports.
effective and in line with facilities in line with the adherence to approved adherence to approved adherence to approved HF statistics
the accepted package of accepted package of package of services package of services package of services Clinic schedule.
services, and are provided services, and are provided
on site or through referral on site or through referral
linkages by well trained linkages by well trained
staff. staff.
37
STANDARD 6: Service providers are sensitive to the needs of young people, and maintain their privacy and confidentiality in service provision
38
4. Orientation Orientation programme Ensure the Ensure the Design and ensure the Report of orientation
programme is designed is carried out for all staff implementation implementation of an implementation of an programmes
for all staff – both – both clinical and non- effective orientation effective orientation effective orientation
clinical and non-clinical clinical categories – to programme for all staff – programme for all staff – programme for all staff –
categories – to ensure ensure privacy and both clinical and non- both clinical and non- both clinical and non-
privacy and confidentiality in services clinical categories – to clinical categories – to clinical categories – to
confidentiality in provided to young ensure privacy and ensure privacy and ensure privacy and
services provided to people. confidentiality in services confidentiality in services confidentiality in services
young people. provided to young provided to young provided to young
people. people. people.
PROCESS
1. Health facility displays Confidentiality and Ensures and supervise Ensures and supervise Design, disseminate, Copies of policies
the confidentiality and privacy policies are well the providers are the providers are supervise and ensure the produced.
privacy policy for displayed are well adhering to the adhering to the providers are adhering to
adolescent and youth adhered to at the confidentiality and confidentiality and the confidentiality and
clients. facilities. privacy policies privacy policies privacy policies
2.Health facility staff Procedures are applied Ensure and supervise Ensure and supervise Design and disseminate Copies of clinical
apply the procedures to and adhered to, to facility staff to adhere to facility staff to adhere to clinical protocols to protocols designed.
ensure the ensure the procedures and procedures and facility staff to ensure
confidentiality of their confidentiality of their protocols. protocols. procedures are adhered
adolescent and youth adolescent and youth to.
clients clients
3. Health facility staff Procedures are applied Ensure and supervise Ensure and supervise Design and disseminate Copies of auditory and
apply the procedures to and adhered to, to facility staff to adhere to facility staff to adhere to clinical protocols to visual privacy clinical
ensure auditory and ensure auditory and auditory and visual auditory and visual facility staff to ensure protocols designed.
visual privacy for their visual privacy of their privacy procedures and privacy procedures and auditory and visual
adolescent and youth adolescent and youth protocols. protocols. privacy procedures are
clients clients adhered to.
39
4. All staff undergo Periodic Trainings on Ensuring that trainings Ensuring that trainings Design and Develop Copies of training
training in appropriate privacy and are conducted are conducted content for training manuals developed
procedures to ensure confidentiality conducted service providers on
that privacy and for clinical and non- confidentiality and List of attendance of
confidentiality are clinical service providers. privacy. training and reports of
ensured in the provision trainings
of services to young
people
OUTPUT
1-4. All young people All young people that All young people that All young people that All young people that Report of feedback
that visit the health visit the health facility visit the health facility visit the health facility visit the health facility activities stating the
facility feel satisfied that feel satisfied having feel satisfied having feel satisfied having feel satisfied having young people’s
their privacy and received quality services received quality services received quality services received quality services satisfaction.
confidentiality is assured and their confidentiality and their confidentiality and their confidentiality and their confidentiality
assured assured assured assured
40
STANDARD 7: Service providers are motivated to provide health services to young people in adolescent/youth-friendly manner
PROCESS
1.Service providers apply Provide quality care that Orientate and disseminate Orientate and disseminate -Develop and disseminate Exit interview of young
their skills and meet the needs of young policies and guidelines to policies and guidelines to policies and guidelines on people who visit the facility.
competencies in providing people ensure provision of skilled, ensure provision of skilled, training to ensure provision
good quality care to young competent and quality care competent and quality care of skilled, competent and
people to young people to young people quality care to young
people
2. Good performance of Identify and recommend Set criteria for reward of Adopt and implement Develop guidelines for -list of outstanding workers
health workers is outstanding staff for high performance health guidelines for reward of reward of high performance rewarded.
recognised and rewarded reward on an annual basis. workers. high performance health health workers. -photographs of award
workers. ceremonies
OUTPUT
41
1-2. Service providers are Number of service Availability of policy and Availability of policy and Availability of policy and List of service providers
motivated to provide providers motivated in a guidelines for motivation of guidelines for motivation of guidelines for motivation of motivated.
services to young people given period of time. service providers service providers service providers. Records of type of
and feel valued for the motivation.
work they do
42
STANDARD 8: Management systems are in place to improve/sustain the quality of health services provided to young people by the health service delivery
facilities.
INPUT
1. Health management Ensure availability and Distribute to HSDP Adapt to state realities, Provide the template for Used copies of the HMIS
information system is in regular usage of the HMIS produce and distribute to the HMIS forms
place for collection of LGs
service data to monitor
service performance and
utilisation
2. Nationally approved data Use data tools regularly Distribute and monitor its Adapt and circulate to LGS Develop templates of data Copies of data tools
collection tools are usage collection tools and available
available in adequate distribute to the state
amount in health facilities.
3. Mechanism for regular HSDP management ensure Distribute and undertake Adapt supervision tools and Develop guidelines and Supervision reports.
supportive supervision in regular supervision. regular supervision. include youth in supervision tools for supportive
place for AYFHS teams.. supervision of AYFHS.
PROCESS
43
1. Health workers use HMIS Use the feedback and data Ensure analysis informs Conduct data analysis and Conduct HMIS data analysis Copies of data collection
to monitor service analysis for corrective future programming. provide feedback to LGS. at national level.
performance and trend in purposes.
utiilisation, and to identify
needs for
corrective/ameliorative
actions.
2. Health workers are Improve service Monitor service performers Conduct step down training Conduct training of trainers Copies of tools and
trained in the use of tools, performance using the feed of HSDP using the tools to health workers and develop training guidelines developed
and apply them for back manuals and guidelines
monitoring and improving List of training beneficiaries
service performance
3. Supervisors are trained Co-operate with Monitor supervisors to Conduct step down training Conduct training of trainers Supervisory report.
to develop competencies in supervisors and provide ensure support is delivered to supervisors at LG of supervisors at the Training report
supportive supervision, and feedback on challenges to to service providers national levels. Develop List of trainers/trainees
apply the skills to support the supervisor supervisor training
service providers guidelines
OUTPUT
1-3. Data are collected, Collection of data from Collect data and send to Analysis of data collected Analyse data and provide Report of data analysis
analyzed and used to HSDP state and quality control trend for quality
improve the quality of improvement
health services being
provided to young people
44
STANDARD 9: Young people are actively involved in the design, the provision and monitoring of adolescent- and youth-friendly health services.
INPUT
1. Mechanisms to involve Youth representatives in Youth representatives in Youth representatives in Youth representatives in Minutes on formation of
young people in the Facility Management Facility Management Facility Management Facility Management Youths’ representative in
designing of health services Committee Committee in LGA Committee in State Committee at Federal the management of YFHS at
are in place all levels
2. Mechanisms to involve Young people (male and Young people (male and Young people (male and Young people (male and
young people in the female) from different female) from different female) from different female) from different
provision of health services, young groups selected to young groups selected to young groups selected to young groups selected to
including serving as peer form part of the facility’s form part of the LGA’s form part of the State form part of the National Involvement of Youths in
educators and community- management advisory management advisory Technical working Group on Technical working Group on service delivery
resource persons, are in committee. committee. Adolescent Health Adolescent Health
place Development (STWG AHD). Development (NTWG AHD)
Trained Youths serving as Trained Youths serving as
peer educators and peer educators and Trained Youths serving as
community-resource community-resource peer educators and
persons. persons periodically community-resource
persons
45
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
3. Mechanisms to involve
young people in the Suggestion box supervisory checklist at Quarterly/Biannual Supervisory checklist for
monitoring of health bimonthly supervision Monthly supportive supportive supervision supportive supervision &
services, including supervisory checklist supervision monitoring
functioning as members of to ensure quality service
relevant management delivery
committees, are in place
PROCESS
1. Young people are
involved in designing health Established Advisory
services to make them Nomination of youth Nomination of youth Nomination of youth Nomination of youth Committee members for
more accessible, representatives in Facility representatives in LGA representatives in State representatives in Federal YFHS
acceptable, equitable, Management Committee Management Committee of Management Committee of Management Committee of
appropriate, and effective YFHS YFHS YFHS Strengthened Advisory
with regards to the health Committee members for
needs of adolescents and YFHS
youths
2. Young people are
involved in provision of Youth capacity built for Train the Youths that Facilitate the capacity Report of capacity
health services in various skilled service delivery provide services at YFHC development for the Strengthen the capacity development of Youths
capacities that match their involved youths development of Service service providers
comparative strengths, Young people deliver Young people deliver providers at all levels
experiences and services at YFHCs services at YFHCs Young people deliver Youths providing service
competencies including services at YFHCs
facility-based, outreach and
referral services
46
HSDPs (Health service LGA STATE NATIONAL MEANS OF VERIFICATION
delivery points)
OUTPUT
1-3. Young people are Active involvement of YP at Active involvement of YP at Active involvement of YP at Active involvement of YP at Minutes of Youths
actively involved in every Planning, implementation & Planning, implementation & Planning, implementation & Planning, implementation & representatives’ meetings
stage of AYFHS supportive supervision of supportive supervision of supportive supervision of supportive supervision of in the management of YFHS
programming, including the YFHS YFHS YFHS YFHS at all levels.
design, provision and
monitoring of health Report of Periodic
services. supportive supervision
conducted with
involvement of young
people
47
4. MINIMUM SERVICE DELIVERY PACKAGE FOR ADOLESCENT- AND YOUTH-
FRIENDLY HEALTH SERVICES
4.1. Categories of health services organisations for young people’s health in Nigeria
Health services that are available for young people in Nigeria are broadly classified into two groups:
Facility-based health services, and Service points. The facility-based services are those that offer full
range of preventive, promotive, and curative services with formal static health facility set-up, while
the other category (service points) are other service outlets for young people that may not be based
in a static set-up or provide only partial services. The specified national standards indicated in this
document apply only strictly to the facility-based health services.
48
B. Service Points
Service elements
Physical and mental development
Sexual and Reproductive Health
o Pregnancy prevention (sexual abstinence, and contraceptive use)
49
o Pregnancy care
o HIV and other sexually transmitted infection
o Sexual violence
Injuries and trauma
Mental health
Substance use and abuse
Nutritional problems
1. Healthy Development
a. Promote healthy development
b. Reduce the health and social consequences when developmental problems
occur.
2. Healthy Nutrition
a. Improve healthy nutrition
b. Reduce under/over nutrition
c. Reduce the health and social consequences of over/under nutrition.
3. Sexual and Reproductive Health
a. Reduce too early, unwanted pregnancy
b. Reduce morality and morbidity during pregnancy, child birth,
c. Reduce Sexually Transmitted Infections/Human Immunodeficiency Virus
(STI/HIV)
d. Reduce health and social consequences of STI / HIV infection when they occur
4. Substance use
a. Reduce substance use
b. Reduce the health and social consequences of substance use
5. Injuries
a. Reduce injuries
b. Reduce health consequences (mortality and morbidity) and psychosocial
consequences when injuries occur.
6. Violence (All Forms)
a. Reduce all forms of violence
b. Reduce health consequences (mortality and morbidity) and psychosocial
consequences when violence occurs.
7. Mental Health
a. Improve mental health and well being
b. Reduce mental health problems
c. Reduce the health and social consequences when mental health problems occur.
50
Key Services Objective of the Package
A. Basic Essential Health Package 1. To provide basic health care and management
to all adolescents
2. To identify the most common health concerns
and issues among adolescents
3. To screen all adolescents for risk-taking
behaviors
4. To render preventive health management and
counseling to all adolescents, including on
substance use, sexuality, violence and injury
prevention, and for improving mental health
B. Adolescent Pregnancy Package 1. To reduce rates of adolescent pregnancy
through comprehensive health package
2. To reduce mortality and morbidity brought
about by adolescent pregnancy and puerperium
C. Sexually Transmitted Infections/HIV 1. To reduce morbidity and mortality brought
Packages about by STIs and HIV
2. To prevent STIs/HIV and its complications
The adolescent and youth friendly health package of services will consist of promotive,
preventive, curative and referral services, which shall be provided in complementary
manner.
51
Provision of skilled counselling on key adolescent and youth health concerns,
including pubertal concerns, sexual and reproductive health, nutrition, substance
use, mental health, violence prevention
Provider-initiated HIV counselling and testing
Provision of contraceptive counselling and services, including emergency
contraceptive services
Promotion of proper nutrition and food education to young people
Community mental health services, including mental health education and
counselling on substance abuse prevention
Advice and counselling on oral care
Treatment and counselling for sexual concerns of male and female adolescents
Adolescents have several concerns regarding sex and sexuality. Clients may come to the
clinic with crypto orchidism or any other disorders. The clinic must be in a position to cater
to the specific concerns of boys and girls on these issues. Referrals may be needed in most
of these situations.
Adolescent facilities are to offer services for management of sexual abuse, especially for
adolescent girls. A separate protocol needs to be developed for such clients, whereby they
will have access to emergency contraception pills, prophylaxis against STIs and PEP for HIV
along with counselling as per the National Guidelines.
• Adolescent boys and girls and youth may also access these clinics for ECPs
(emergency contraceptives). Advance provision of emergency contraceptive pills must be
52
considered in situations where access is likely to be restricted. There is enough
programmatic evidence to demonstrate effectiveness of advance provision of ECPs in
preventing unwanted pregnancies.
• Opportunity must be used to emphasize safe sex practices and risk reduction
counselling.
Youth-friendly clinics are to provide services for Oral Contraceptive Pills (OCPs), condoms
and IUD insertion as per the national guidelines. Service providers are to be encouraged to
offer a package of contraceptives, so that young people can choose a particular method as
per their need/s. Providers are to also inform the young people about
re-supply provisions and sources for further supply. Non-clinical reversible contraceptives
could be made available with the community-based health functionaries and also through
social marketing channels.
Providers must be able to address specific questions of male and female young people on
common sexual and reproductive health concerns. Adequate resource materials are to be
made available to providers in order for them to respond to questions posed by the
adolescents. Resource materials are to cover topics related to growth and development,
puberty, sexuality concerns, myths and misconceptions, pregnancy, safe sex, contraception,
unsafe abortions, menstrual disorders, anaemia, sexual abuse, RTIs/ STIs, etc.
53
Immunisation Services
As per the national guidelines, adolescents must be given immunization against tetanus.
Nutritional Services
Many adolescents suffer from a range of nutritional problems including vitamin and mineral
deficiency. Some adolescents may approach providers with specific concerns regarding
excess weight and obesity. Service providers are to offer appropriate advice to adolescents
to address these concerns.
Facilities are to provide the facility for screening of anaemia by offering routine
Haemoglobin estimation. For pregnant adolescents, the national guidelines need to be
adhered to. For non-pregnant adolescents, treatment is to be given in the form of iron
therapy. Service providers are to provide information on balanced diet and consumption of
green leafy vegetables and other iron rich foods. Worm infections have to be treated
accordingly.
Adolescents are more vulnerable to genital infections on account of biological and social
factors.
Adolescent girls may find it difficult to negotiate condom use with their partners. The
following elements of quality of care deserve special attention:
• Privacy and Confidentiality - It is crucial that complete audio and visual privacy is
maintained during the client-provider interaction. Similarly, access to service delivery
register etc. is to be restricted to ensure
confidentiality. Though this applies to all interactions, it is being reiterated so as to ensure
maximum privacy and confidentiality while managing RTI/STI
54
• Treatment compliance - It is important to emphasize compliance with the drug
regimen prescribed for each adolescent. Non-compliance will lead to treatment failure. This
also includes advice on personal hygiene and
safe sex during treatment.
• Follow-up visits and referrals for treatment failures – Adolescents are to be advised
to adhere to the schedule of follow-up visit. In case they do not respond to therapy, they are
to be referred to higher levels.
Menstrual disorders are perceived to be very common amongst adolescent girls. Service
providers must be able to manage these problems in the following manner:
Adolescents and Young people may also access these facilities with complications
attributable to unsafe abortions. Such clients are to be managed as per the Guidelines for
Management of Common Obstetric Complications. Post-abortion contraceptive counselling
is to be an integral component of services for those presenting with postabortion
complications.
55
Focused care during the antenatal period
ANC protocol for pregnant adolescents is not different from the protocol for other pregnant
women. However, the following issues need to be reiterated:
• Ensure Institutional Delivery
• Nutritional counseling: Increased risk of nutritional deficiencies as adolescents enter
pregnancy with nutritional deficiency
• Contraceptive counseling
• Couple counseling
• Referral to be made for complications during pregnancy and the precautions to be
taken while the patient is carried in such cases.
56
Periodic and regular community mobilisation for adolescent health
C. TREATMENT/CURATIVE SERVICES
D. These services are primarily aimed at ensuring restoration of health and well-being,
and prevention of adverse outcomes and complications. They include history-taking,
physical assessment, management of common complaints/problems among young
people (such as menstrual health problems: treatment of sexually transmitted
infections; and, treatment of minor injuries and accidents), and pregnancy-related
care (antenatal services, delivery of uncomplicated pregnancies, basic emergency
obstetric care, and post-natal services);
The PHC level of care provides basic health services, and would need to refer more
challenging clinically-related cases to higher level of care. Since the needs of adolescents
57
and young people are also not limited to health challenges, there will be the need to
refer clients to other appropriate adolescent/youth-servicing services, including
educational and spiritual counselling. In these regards, In this regard, it is important to
build linkages and partnerships with schools, community centres, faith communities,
private service providers, secondary health facilities, youth-serving civil society
organisations (CSOs) and services/programmes targeting young people and their
parents/guardians. It will important to compile a list of such organisations and identify
their areas of comparative competence, niche and strength so as to benefit maximally
from relationships with them. Among others, strengthening/establishing two-way
referral linkages with secondary healthcare facilities is crucial as part of continuity of
services. Appropriate counselling should be given to adolescents and young people
being referred to ensure that they are properly motivated to comply with the referrals.
Effecting referrals for all cases above the level and following up (2-way referral)
Counselling and motivation for referral
58
59
60
APPENDIX 1: Required National Minimum Resources and Infrastructure for
Primary Health Clinics in Nigeria3
B. Furnishing
Benches - 8
Chairs - 10
Cupboards - 2
Curtains for windows and doors - all
Delivery bed - 1
Examination couch - 2
Observation beds - 4
Screen - 2
Wash hand basin - 2
Wheel Chair - 1
Writing table - 3
3
National Primary Health Care Development Agency. Minimum Standards For Primary Health Care In Nigeria
61
C. Medical equipment
Adult weighing scale - 2
Ambubag - 1
Artery forceps - 2
Baby weighing scale - 1
Bed pan - 4
Bed sheets, - 2 per bed
Clinical thermometers - 2
Cold boxes - 1
Cord clamps - 1 pack
Curtains - 1 per window
Cusco’s speculum - 2
Disposables (facemask, gloves, etc) - 1 pack each
Dissecting forceps - 2
Dressing forceps - 2
Dressing trolley - 1
Enema kits - 2
Episiotomy scissors - 2
Foetal stethoscope - 2
Instrument tray - 2
Kidney dishes - 4
*Kidney dish - 2
Lanterns, Buckets - 2 each
Multistix test kits - 1 pack of 100
Needle holding forceps - 2
ORT Demonstration Equipment - * 1 set
*Cup, jug, wash basin, towel, bucket, standard beer or/and soft drink bottles
Refrigerator - 1
Scissors - 2
Sims speculum - 2
Solar Refrigerator - 1
Sphygmomanometer - 2
Stadiometer - 1
Stethoscope - 2
Sterilisation equipment - 1
Stove - 1
Suction machine or (mucus extractors) - 1
Tape rule - 1
Urinary catheter - 2 of each size
Geo Style Vaccine Carriers (GSVC) - 2
Ice Packs - 4 per GSVC
D. Personnel
Midwife or Nurse Midwife - 2
CHEW (must work with standing order) - 2
Junior Community Health Extension Worker (JCHEW) - 4
Support staff
62
o Health attendant/Assistant - 2
o Security personnel - 2
E. Hours of operation
The facility should run 24 hours services
o CHEWs/ JCHEWs will distribute their working time as follows;
o JCHEWs: 60% in the health facility and 40% in the communities
o CHEWs: 80% in the facility and 20% in the communities
F. Standing Order
CHEWs and JCHEWs must work with the Standing Order
G. Other Requirements
Means of communication; e.g. mobile phone or communication radio (1)
Motorcycle (1)
Bicycle (1)
Small motor boat for riverine areas (1)
H. Essential drugs
The following complete Essential Drug List is to be utilised at this level;
Group Formulation
I. ANAESTHETICS, LOCAL
II. ANALGESICS
III. ANTI-ALLERGICS
IV. ANTICONVULSANTS
63
Diazepam - Injection
Paraldehyde** - Injection
Phenobarbital - Tablet
V. ANTIDOTES
Atropine - Injection
Antibacterial drugs
Amoxicillin - Capsule
Benzylpenicillin - Injection
Erythromycin - Tablet
Gentamicin - Injection
Nitrofurantoin - Tablet
Phenoxymethylpenicillin - Tablet
Streptomycin - Injection
Tetracycline* - Capsule
Antileprosy drugs
Clofazimine - Capsule
Dapsone - Tablet
Amoebicide
Metronidazole - Tablet
Anthelmintics
Mebendazole - Tablet
Praziquantel - Table
64
Pyrantel - Oral liquid, tablet
Antifilarial
Diethylcarbamazine - Tablet
Antimalarials
Artesunate - Suppositories
Quinine - Injection*
Anti-tuberculosis drugs
Ethambutol - Tablet
Isoniazid - Tablet
Pyrazinamide - Tablet
Chlorhexidine - Solution
Iodine - Solution
(Whitfield's) - Ointment
Calamine - Lotion
65
Gentamicin - Ointment
X. DIAGNOSTIC AGENT
Disposable gloves,
Misoprostol - Tablets
66
Oral Rehydration Salts
Senna - Tablet
67
APPENDIX 2: Required National Minimum Resources and Infrastructure for
Primary Health Centres in Nigeria4
o Waiting/Reception areas for Child Welfare, ANC, Health Education and ORT corner
o Staff station
o 2 consulting rooms
o Adolescent health service room
o Pharmacy & Dispensing unit
o 2 delivery room
o Maternity/lying-in section
o In-patient ward section
o Laboratory
o Medical records area
o Injection/Dressing area
o Minor procedures room
o Food demonstration area
o Kitchen
o Store
o Toilet facilities (Male and Female)
4
National Primary Health Care Development Agency. Minimum Standards For Primary Health Care In Nigeria
68
B. Furnishing and Medical equipment
4. Bowls stainless steel with stand 2 4. Stainless covered bowl for cotton wool 1
21. Length measure for babies 1 21. Bowls stainless steel with stand 1
69
24. Hand Breast Pump, rubber bulb 4 1. Stainless bedpan 3
35 Vaginal speculum, Sims, set of 3 2 12. Hospital bed, mattress and mackintosh 2
6. Covered bowl for cotton wool 1 18. Nail scrubbing brush, box of 12 1
70
16. Instrument tray 1 28. Over-bed cabinet 2
1. Ceiling fan 2
26. Catheter tray with cover 1 3. Stainless covered bowl for cotton wool 2
71
42 Angle poised lamp 1 19. Tongue depressor 6
1. Spoon 10
72
12. Stop watch 1 16. Cooking pot (A set of 6) 1
1. Bucket autoclave 1
1. Brooms 10
5. Stainless covered bowl for cotton wool 1 12. Flash light – 24 box batteries 4
73
8. Dust bin (pedal bin) 1 15. Soap box 5
1. Linen cupboard 2
10. Latex gloves (size 71/2) pack of 100 1 2. Pedal dust bin 1
74
33 Thermometer, oral 2 11. Stethoscope 1
1. Examination couch 1
1. Table 2
75
58 Incision and Drainage kit 10 2. Artery forceps (medium) 2
20. Angle poised lamp 1 23. Pump, breast, hand rubber bulb 2
76
25. Stainless instrument trolley 1 28. Standing fan 1
41 Weighing scale 1
C. Personnel
Medical officer if available - 1
CHO (must work with standing order) - 1
Nurse/midwife - 4
CHEW (must work with standing order) - 3
Pharmacy technician - 1
JCHEW (must work with standing order) - 6
Environmental Officer - 1
Medical records officer - 1
Laboratory technician - 1
Support staff
o Health Attendant/Assistant - 2
o Security personnel - 2
o General maintenance staff - 1
D. Hours of operation:
24 hours (Twenty-four hours)
E. Other Requirements
Ambulance Vehicle (1)
77
Bicycle (1)
Communication facility; Mobile phone or Communication Radio (1)
Computer (2)
Internet services
Motorcycle (1)
Small motor boat for riverine area (1)
F. Essential drugs:
The complete Essential Drug List below is to be utilised at this level.
78
Group Formulation
ANAESTHETICS, LOCAL
ANALGESICS
ANTI-ALLERGICS
ANTICONVULSANTS
Diazepam - Injection
Paraldehyde** - Injection
Phenobarbital - Tablet
ANTIDOTES
Atropine - Injection
ANTI-INFECTIVE DRUGS
Antibacterial drugs
Amoxicillin - Capsule
Benzylpenicillin - Injection
Erythromycin - Tablet
Gentamicin - Injection
79
Nitrofurantoin - Tablet
Phenoxymethylpenicillin - Tablet
Streptomycin - Injection
*
Tetracycline - Capsule
**
Antileprosy drugs
Clofazimine - Capsule
Dapsone - Tablet
Amoebicide
Metronidazole - Tablet
Anthelmintics
Mebendazole - Tablet
Praziquantel - Table
Antifilarial
Diethylcarbamazine - Tablet
Antimalarials
Artesunate - Suppositories
****
Pyrimethamine + sulfadoxine - Tablet, oral liquid
Anti-tuberculosis drugs
Ethambutol - Tablet
Isoniazid - Tablet
Pyrazinamide - Tablet
*
Not recommended for children and pregnant women
**
Marked for deletion
***
Intramuscular, for pre-referral treatment only
****
for Intermittent presumptive treatment of malaria
80
ANTISEPTICS AND DISINFECTANTS
Chlorhexidine - Solution
Iodine - Solution
DERMATOLOGICAL DRUGS
(Whitfield's) - Ointment
Calamine - Lotion
Gentamicin - Ointment
DIAGNOSTIC AGENT
81
Disposable gloves,
GASTRO-INTESTINAL DRUGS
Misoprostol - Tablets
Senna - Tablet
VACCINES
OPHTHALMOLOGICAL DRUGS
OXYTOCIC
Oxytocin -
82
Ergometrine - Tablet, injection
83
PSYCHOTHERAPEUTIC DRUG
Chlorpromazine - Injection
RESPIRATORY DRUGS
Beclomethasone - Inhaler
Vitamin A - Capsule
MISCELLANEOUS
Spatulas
84