1. Karen is working at Consult Master, a business consulting company.

One of the clients

of Consult Master asked the company to prepare a project management approach that fits
their organization. Karen has worked on this project and found that agile methods will be
a good fit for the company. Which of the following does NOT fit into the values of the agile
manifesto?

A-) Individuals and interactions

B-) Comprehensive Documentation
C-) Customer collaboration
D-) Responding to change over following a plan

2. In the context of a desirable model of communication between a sender and a receiver,

all the following statements are correct EXCEPT:

A-) Noise should be at a minimum level.

B-) Receiver must reply to the message after decoding the message.
C-) Receiver should acknowledge first and then agree with the message sent by the sender.
D-) Receiver should send a feedback message to the sender.

3. John is a project manager of a complicated project. When he started creating a work

breakdown structure for his project, he realized that it is too complex to complete a work
breakdown structure on a single sheet. You, as a colleague of John, recommend using a
work breakdown structure numbering system for John to:

A-) Determine the complexity of the project

B-) Help in automating the WBS using appropriate software
C-) Provide a hierarchical structure for each WBS element
D-) Present risks of the project

4. You are trying to establish a cost performance baseline for your project in Determine
Budget Process. You can use the following tool and techniques EXCEPT:

A-) Cost aggregation

B-) Bottom-up estimating
C-) Expert judgment
D-) Historical relationships

5. Which of the following techniques includes measuring, examining, and validating

whether work and deliverables meet requirements and product acceptance criteria?

A-)Workshops
B-)Surveys
C-)Expert Judgment
D-)Inspection
6. You are a project manager in a bicycle manufacturing company. Rubber is used for the
brake mechanism of the bicycles and is supplied by RuBrake Inc. A new shipment of
rubber from RuBrake could not reach your facility due to flood-affected transportation
routes. This was a risk you thought could happen since it happens each year in the same
season. So, as per your risk response plan, you started to use rubbers delivered one year
ago. However, this response brought another risk –old rubbers have a higher breaking risk
during the implementation of the brake system. This new risk can also be called:

A-)Secondary risk
B-)Residual risk
C-)Contingency plan
D-)Unmanageable risks

7. Tom is working as a Project Manager at StateEx which is a nationwide logistics

company. Tom is managing a project which will optimize company vehicle delivery routes
to reduce fuel costs. Victoria, one of the project team members emails you that she did not
understand her tasks clearly. What should you do next?

A-) Respond via email that she should read the project scope document again.
B-) Call Victoria’s functional manager and confirm again if she is qualified to work on the
project.
C-) Arrange a one-on-one meeting with Victoria and try to understand what is not clear to her.
D-) Raise this issue in the next team meeting and ask the team to clarify the tasks for Victoria.

8. You are expected to manage stakeholders’ expectations as a project manager. All of the
following are interpersonal skills that you should apply EXCEPT:

A-)Building trust
B-)Resolving conflict
C-)Risk-taking
D-)Active listening

9. There have been several changes in your project and this affected your cost and schedule
estimates. This has invalidated the original estimating assumptions. What is the estimate at
completion (EAC) for your project based on the following parameters?

 BAC = $ 360,000
 AC = $ 120,000
 EV = $ 180,000
 CPI = 1.2
 ETC = $ 145,000

A-)$ 300.000
B-)$ 265.000
C-)$ 325.000
D-)$ 360.000
10. Scott is working in a manufacturing company which is producing parts for
automobiles. The company has adopted Lean methodology as a project management
methodology. While Scott and his team are progressing through the project, a new
requirement is requested. David, another team member of Scott’s team, states that it is too
late to accept new requirements. David’s behaviour is against _______ .

A-) Agile Values

B-) Lean Manifesto
C-) Agile Manifesto
D-) Requirement-Driven Development

11. Your Company has entered into a joint venture with a Service Company to develop a
software program. Which of the following should be cooperatively prepared by both the
buyer and the seller during teaming agreement process?

A-)Contract
B-)Contract, Procurement statement of work
C-)Request for proposal
D-)Human Resource Plan

12. There are three projects that are possible to be executed in your company:

 Project A: Payback period= 6 years & NPV =$ 3,000,000

 Project B: Payback period=4 years & NPV =$ 2,000,000
 Project C: Payback period=2 years &NPV =$ 1,000,000

Based on Net Present Value (NPV) criterion, which project should be selected?

A-)Project A
B-)Project B
C-)Project C
D-)None of them, they all have an equal value

13. You are trying to gather ideas related to project and product requirements. Which
technique is appropriate for this?

A-)Brainstorming
B-)Nominal Group Technique
C-)Affinity Diagram
D-)Multi-criteria Decision Analysis

14. Your colleague Wayne, a project manager, completed an mp3 player development
project. While he was discussing his experiences from his project, he mentioned that they
delivered an “adjustable screen timeout duration” feature, without a deviation from the
plan, although the customer did not require it and was not in the scope of the project. He
added that customer was very surprised and happy when they saw this additional feature
at the end of the project. Which of the following is correct about this story?

A-)Gold plating was done in the project

B-)Customer satisfaction increased with an additional feature that they did not expect
C-)Change request has been delivered successfully
D-)Unnecessary risk has been taken by adding a new feature to the product.

15. You have documented all possible risks that can affect your project with appropriate
risk responses when they occur in your risk management plan. All other remaining risks
are called as:

A-)Risk Triggers
B-)Unmanageable Risk
C-)Residual Risks
D-)Accepted Risks

16. You are working as a project manager in a company. You have the highest degree of
authority, you are working full-time on your project and you manage the budget of the
project. What is the organizational structure in your company?

A-)Strong Matrix
B-)Projectized
C-)Functional
D-)Balanced Matrix

17. You are the project manager of a software project team consisting of 2 analysts, 4
software developers and 3 test engineers. One new test engineer will join the team in two
weeks. What will be the number of communication channels after a new test engineer joins
the team?

A-)55
B-)50
C-)45
D-)36

18. Jason is working at Meat King, a fast-food company. After several complaints about the
drive-thru process, Meat King initiated a project for process improvement. Jason
completed the project and the following are the tracked benefits after project completion.
Which of the following is an intangible benefit?

A-) Drive-Thru customers increased by 7% after the project completion.

B-) Complaints about the Drive-Thru service decreased by 88%.
C-) Based on a survey, brand perception of the company increased by 9% related to Drive-Thru
D-) The average service cost per Drive-Thru customer has decreased by 17% after project
completion.
19. The seller`s project is placed under contract and you are an employee of the seller.
Since you earlier worked with XYZ Factory, the buyer, you happen to be aware of the
evaluation criteria used in XYZ Factory to select sellers. You understand that this could be
a potential conflict of interest situation. How do you propose to proceed?

A-)Do nothing and continue to work as before

B-)Take the appropriate person at XYZ Factory into confidence and discuss this issue with her
C-)Disclose the evaluation criteria to your (seller) organization and help their business growth
D-)Remove yourself from the project

40. During the project planning phase, which of the following steps comes latest compared
to others?

A-)Hold a kick-off meeting

B-)Gain formal approval of the plan
C-)Develop Budget
D-)Develop Schedule

1. Answer: B. The four values of the Agile Manifesto are: Individuals and interactions over processes and
tools, Working software over comprehensive documentation, Customer collaboration over contract
negotiation, and Responding to change over following a plan.

Knowledge Area: Agile Practices

2. The answer is C. As part of the communications process, the sender is responsible for the
transmission of the message, ensuring the information being communicated is clear and complete and
confirming the communication is correctly understood. The receiver is responsible for ensuring that the
information is received in its entirety, understood correctly, and acknowledged or responded to
appropriately. However, the receiver may not agree with the received message. Knowledge Area:
Communications Management

3. The answer is C. The WBS is finalized by assigning each work package to a control account and
establishing a unique identifier for that work package from a code of accounts. These identifiers provide
a structure for hierarchical summation of costs, schedule, and resource information. Knowledge Area:
Scope Management

4. The answer is B. Tools and techniques used in Determine Budget Process are:

Cost aggregation Reserve analysis Expert judgment

Historical relationships Funding limit reconciliation

Bottom-up estimating is used in Estimate Costs Process. Knowledge Area: Cost Management

5. The answer is D. Inspection includes activities such as measuring, examining, and validating to
determine whether work and deliverables meet requirements and product acceptance criteria.
Knowledge Area: Scope Management

6. The answer is A. Secondary risks are risks that arise as a direct result of implementing a risk response

Knowledge Area: Risk Management

7. Answer C. Listening, empathy, and stewardship are characteristics of servant leadership. Before taking
further actions, first, you need to understand what is not clear or why the team member did not
understand the task. Knowledge Area: Business Environment

8. The answer is C. The project manager applies interpersonal skills to manage stakeholders’
expectations. For example:

Building trust Resolving conflict Active listening Overcoming resistance to change

Knowledge Area: Stakeholder Management

9. Answer is B. EAC = AC + ETC = $ 120.000 + $ 145.000 = $ 265.000

Knowledge Area: Cost Management

10. Answer: C. “Agile Manifesto.” Lean methodology requires welcoming changing requirements, even
late in development. Agile processes harness change for the customer’s competitive advantage is one of
the twelve principles in the Agile Manifesto.

Knowledge Area: Agile Practices

11. The answer is B. In some cases, the seller may already be working under a contract funded by the
buyer or jointly by both parties. The effort of the buyer and seller in this process is to collectively
prepare a procurement statement of work that will satisfy the requirements of the project. The parties
will then negotiate a final contract for the award.

Knowledge Area: Procurement Management

12. The answer is A. Project A has the highest NPV of $ 300,000. The time value of money is already
taken into account when calculating the NPV of a project. Since Project A has the highest NPV, it should
be selected.

13. The answer is A. A technique used to generate and collect multiple ideas related to project and
product requirements.

Knowledge Area: Scope Management

14. The answer is A. Gold plating refers to continuing to work on a project or task well past the point
where the extra effort is worth the value it adds (if any). After having met the requirements, the
assignee works on further enhancing the product, thinking the customer would be delighted to see
additional or more polished features, rather than what was asked for or expected

15. The answer is C. Residual risks that are expected to remain after planned responses have been
taken, as well as those that have been deliberately accepted.

Knowledge Area: Risk Management

16. The answer is B. In a projectized organization structure, the project manager has the highest level of
authority, works full-time, and manages the project budget.

Knowledge Area: Organizational Influences and Project Life Cycle

17. The answer is A. The total number of potential communication channels is n(n-1)/2, where n
represents the number of stakeholders.

Your team has 10 team members already (2 analysts, 4 software developers, 3 test engineers, and you
as a project manager). After a new test engineer joins, there will be 11 team members.

Number of communication channels = 11*(11-1)/2=11*10/2 = 55

Knowledge Area: Communications Management

18. Answer C. Tangible benefits are monetary or financial benefits that a project can bring to an
organization. Intangible benefits are non-monetary benefits that a project can bring to an organization
(e.g. brand image, customer satisfaction, etc.). An increase in brand perception is an intangible benefit.

Knowledge Area: Business Environment

19. The answer is B. Since the evaluation criteria are the proprietary information of XYZ Factory, it is
important for you to discuss the matter directly with the appropriate person in XYZ Factory.

20. The answer is A. The following is the order of steps in the planning phase:

Develop schedule

Develop budget

Gain formal approval of the plan

Hold kick-off meeting

The kick-off meeting is the last step of the planning process.