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LDAP Integration With ServiceNow

The document discusses LDAP (Lightweight Directory Access Protocol). It states that LDAP is an open standard protocol used to access and manage distributed directory services, commonly used to store and manage user and group information. It describes LDAP as a client-server protocol where the client sends requests to the LDAP server, which processes the requests and returns results. It also explains that LDAP servers store information in a hierarchical directory tree structure of entries representing objects like users, groups, and computers. Each entry has a unique DN (distinguished name) that clients can use to search, retrieve, modify, delete, or create new entries in the directory tree.

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195 views

LDAP Integration With ServiceNow

The document discusses LDAP (Lightweight Directory Access Protocol). It states that LDAP is an open standard protocol used to access and manage distributed directory services, commonly used to store and manage user and group information. It describes LDAP as a client-server protocol where the client sends requests to the LDAP server, which processes the requests and returns results. It also explains that LDAP servers store information in a hierarchical directory tree structure of entries representing objects like users, groups, and computers. Each entry has a unique DN (distinguished name) that clients can use to search, retrieve, modify, delete, or create new entries in the directory tree.

Uploaded by

ujwala bedarkar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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LDAP - Lightweight Directory Access Protocol (LDAP) is an open standard application protocol

for accessing and maintaining distributed directory information services. It is used by many
organizations to store and manage user and group information.

LDAP is a client-server protocol, which means that there is a client application that sends
requests to an LDAP server. The LDAP server then processes the requests and returns the
results to the client application.

LDAP servers store information in a hierarchical data structure called a directory tree. The
directory tree is made up of entries, which can represent users, groups, computers, or other
objects. Each entry has a unique identifier called a distinguished name (DN).

LDAP clients can use the DN to search for and retrieve information about specific entries in the
directory tree. LDAP clients can also use the DN to modify or delete existing entries, or to create
new entries.

Prerequisites for Integration LDAP with ServiceNow

The following are the prerequisites for integrating LDAP with ServiceNow:

• An LDAP v3 compliant directory services server.


• Allows inbound network access through the firewall (ServiceNow to LDAP).
• ServiceNow IP addresses to be allowed are 199. x.x.x (obtain from HI).
• The external IP address or fully-qualified domain name of the LDAP server.
• A read-only LDAP account of your choosing.
• Secure connection between ServiceNow and LDAP Server's over internet.

Once you have met the prerequisites, you can configure the LDAP integration in ServiceNow.

Benefits of Integrating LDAP with ServiceNow

There are several benefits to integrating LDAP with ServiceNow, including:

• Single sign-on (SSO): Users can log in to ServiceNow using their LDAP credentials. This
eliminates the need for users to remember multiple usernames and passwords.
• Centralized user management: You can manage users and groups in a single
location, which simplifies user administration.
• Improved security: You can use LDAP to implement security features such as two-factor
authentication and role-based access control.
LDAP Integration with ServiceNow:

Step 1:

After submitting all the details click on submit.


For Free LDAP Serve open this Link : Online LDAP Test Server - Forum Systems

Step 2: Enter ID and Password mentioned above.


Open users ins new Tab

Remove OOB RDN and Filter and Enter Filter as your requirement in this case we are importing a user
whose name started from e in LDAP Server.
After putting filter value click Test Connection and to see imported Records to click on Browser.
Now click on Data source.

Load all Records.

Create Transform Maps and Mapped field.


After everything mapped transform and check the User Table. Highlight all the 3 users with my ID.

Author: Mohammad Saqib Khan

ServiceNow Developer

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