SUN2000-(100KTL, 110KTL, 115KTL)-M2

User Manual

Issue 06
Date 2023-03-13

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2023. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: https://e.huawei.com

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User Manual About This Document

About This Document

Overview
This document describes the SUN2000-115KTL-M2, SUN2000-110KTL-M2, and
SUN2000-100KTL-M2 (also referred to as SUN2000) in terms of installation,
electrical connection, commissioning, maintenance, and troubleshooting. Before
installing and operating the solar inverter, ensure that you are familiar with the
features, functions, and safety precautions provided in this document.

Intended Audience
This document is intended for photovoltaic (PV) plant operating personnel and
qualified electricians.

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if

not avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.

Supplements the important information in the main text.

NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.

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Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 06 (2023-03-13)
Updated 5.2 Preparing Cables.

Updated 5.7 Connecting DC Input Power Cables.

Issue 05 (2023-01-31)
Updated 4.2 Tools.

Updated 5.7 Connecting DC Input Power Cables.

Issue 04 (2023-01-10)
Updated 1 Safety Information.

Updated 4.5 Installing a Solar Inverter.

Updated 5.6 Connecting an AC Output Power Cable.

Updated 5.7 Connecting DC Input Power Cables.

Updated 6.2 Powering On the SUN2000.

Updated 7.1.2 Downloading and Installing the App.

Updated 8 Maintenance.

Updated 10 Technical Specifications.

Issue 03 (2022-09-30)
Deleted the SUN2000-100KTL-INM2 model.

Updated 5.2 Preparing Cables.

Updated 5.6 Connecting an AC Output Power Cable.

Updated 7.1.1 App Introduction.

Updated 7.1.2 Downloading and Installing the App.

Updated 7.2 (Optional) Installing a Smart Dongle.

Updated 8.4 Troubleshooting.

Updated 10 Technical Specifications.

Added D Contact Information.

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Issue 02 (2022-06-30)
Added sections about setting app parameters and resetting password, changed
insulated tools, and updated power-off for troubleshooting and technical
specifications.
Updated 4.2 Tools.
Added 7.1.4 Setting Parameters.
Updated 8.2 Power-Off for Troubleshooting.
Updated 10 Technical Specifications.
Added B Resetting Password.

Issue 01 (2022-05-20)
This issue is used for first office application (FOA).

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User Manual Contents

Contents

About This Document................................................................................................................ ii

1 Safety Information.................................................................................................................. 1
1.1 Personal Safety.........................................................................................................................................................................2
1.2 Electrical Safety........................................................................................................................................................................ 4
1.3 Environment Requirements................................................................................................................................................. 6
1.4 Mechanical Safety................................................................................................................................................................... 8

2 Overview................................................................................................................................. 13
2.1 Product Model........................................................................................................................................................................13
2.2 Overview.................................................................................................................................................................................. 14
2.3 Label Description.................................................................................................................................................................. 16
2.4 Product Appearance............................................................................................................................................................. 17
2.4.1 Appearance.......................................................................................................................................................................... 18
2.4.2 Indicator Status.................................................................................................................................................................. 20
2.5 Working Principles................................................................................................................................................................ 22
2.5.1 Circuit Diagram.................................................................................................................................................................. 22
2.5.2 Working Modes.................................................................................................................................................................. 23

3 Solar Inverter Storage.......................................................................................................... 25

4 Installation..............................................................................................................................27
4.1 Check Before Installation................................................................................................................................................... 27
4.2 Tools.......................................................................................................................................................................................... 28
4.3 Determining the Installation Position............................................................................................................................ 30
4.4 Installing the Mounting Bracket...................................................................................................................................... 34
4.4.1 Support-mounted Installation.......................................................................................................................................35
4.4.2 Wall-mounted Installation............................................................................................................................................. 36
4.5 Installing a Solar Inverter................................................................................................................................................... 37

5 Electrical Connections.......................................................................................................... 41
5.1 Precautions.............................................................................................................................................................................. 41
5.2 Preparing Cables................................................................................................................................................................... 42
5.3 Connecting the PE Cable.................................................................................................................................................... 49
5.4 Opening the Maintenance Compartment Door......................................................................................................... 50
5.5 (Optional) Installing the Power Cable of the Tracking System............................................................................ 53

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5.6 Connecting an AC Output Power Cable........................................................................................................................ 53

5.7 Connecting DC Input Power Cables................................................................................................................................60
5.8 Connecting the RS485 Communications Cables........................................................................................................ 65

6 Commissioning....................................................................................................................... 68
6.1 Check Before Power-on.......................................................................................................................................................68
6.2 Powering On the SUN2000............................................................................................................................................... 68

7 Man-Machine Interactions.................................................................................................. 70
7.1 Operations with the SUN2000 App................................................................................................................................ 70
7.1.1 App Introduction................................................................................................................................................................ 70
7.1.2 Downloading and Installing the App..........................................................................................................................72
7.1.3 Logging In to the App...................................................................................................................................................... 72
7.1.4 Setting Parameters............................................................................................................................................................77
7.1.4.1 Setting Grid Parameters...............................................................................................................................................77
7.1.4.2 Setting Protection Parameters................................................................................................................................... 78
7.1.4.3 Setting Feature Parameters........................................................................................................................................ 79
7.1.4.4 Setting Power Adjustment Parameters...................................................................................................................87
7.2 (Optional) Installing a Smart Dongle............................................................................................................................ 92
7.3 Upgrading the Inverter....................................................................................................................................................... 93

8 Maintenance........................................................................................................................... 95
8.1 Shutdown and Power-Off.................................................................................................................................................. 95
8.2 Power-Off for Troubleshooting........................................................................................................................................ 96
8.3 Routine Maintenance.......................................................................................................................................................... 97
8.4 Troubleshooting..................................................................................................................................................................... 99
8.5 Replacing a Fan................................................................................................................................................................... 112
8.6 Resetting and Turning On the DC Switch.................................................................................................................. 116

9 Handling the Inverter........................................................................................................ 117

9.1 Removing the SUN2000................................................................................................................................................... 117
9.2 Packing the SUN2000....................................................................................................................................................... 117
9.3 Disposing of the SUN2000.............................................................................................................................................. 117

10 Technical Specifications...................................................................................................118
A Grid Codes............................................................................................................................ 122
B Resetting Password............................................................................................................ 133
C Domain name of the management system.................................................................. 134
D Contact Information.......................................................................................................... 135
E Acronyms and Abbreviations............................................................................................137

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1 Safety Information

Statement
Before transporting, storing, installing, operating, using, and/or maintaining the
equipment, read this document, strictly follow the instructions provided herein,
and follow all the safety instructions on the equipment and in this document. In
this document, "equipment" refers to the products, software, components, spare
parts, and/or services related to this document; "the Company" refers to the
manufacturer (producer), seller, and/or service provider of the equipment; "you"
refers to the entity that transports, stores, installs, operates, uses, and/or
maintains the equipment.

The Danger, Warning, Caution, and Notice statements described in this

document do not cover all the safety precautions. You also need to comply with
relevant international, national, or regional standards and industry practices. The
Company shall not be liable for any consequences that may arise due to
violations of safety requirements or safety standards concerning the design,
production, and usage of the equipment.

The equipment should be used in an environment that meets the design

specifications. Otherwise, the equipment may be faulty, malfunctioning, or
damaged, which is not covered under the warranty. The Company shall not be
liable for any property loss, personal injury, or even death caused thereby.

Comply with applicable laws, regulations, standards, and specifications during

transportation, storage, installation, operation, use, and maintenance.

Do not perform reverse engineering, decompilation, disassembly, adaptation,

implantation, or other derivative operations on the equipment software. Do not
study the internal implementation logic of the equipment, obtain the source code
of the equipment software, violate intellectual property rights, or disclose any of
the performance test results of the equipment software.

The Company shall not be liable for any of the following circumstances or
their consequences:

● The equipment is damaged due to force majeure such as earthquakes, floods,

volcanic eruptions, debris flows, lightning strikes, fires, wars, armed conflicts,
typhoons, hurricanes, tornadoes, and other extreme weather conditions.
● The equipment is operated beyond the conditions specified in this document.

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● The equipment is installed or used in environments that do not comply with

international, national, or regional standards.
● The equipment is installed or used by unqualified personnel.
● You fail to follow the operation instructions and safety precautions on the
product and in the document.
● You remove or modify the product or modify the software code without
authorization.
● You or a third party authorized by you cause the equipment damage during
transportation.
● The equipment is damaged due to storage conditions that do not meet the
requirements specified in the product document.
● You fail to prepare materials and tools that comply with local laws,
regulations, and related standards.
● The equipment is damaged due to your or a third party's negligence,
intentional breach, gross negligence, or improper operations, or other reasons
not related to the Company.

1.1 Personal Safety

DANGER

Ensure that power is off during installation. Do not install or remove a cable with
power on. Transient contact between the core of the cable and the conductor will
generate electric arcs or sparks, which may cause a fire or personal injury.

DANGER

Non-standard and improper operations on the energized equipment may cause

fire, electric shocks, or explosion, resulting in property damage, personal injury, or
even death.

DANGER

Before operations, remove conductive objects such as watches, bracelets, bangles,

rings, and necklaces to prevent electric shocks.

DANGER

During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The dielectric withstanding voltage level must comply with local laws,
regulations, standards, and specifications.

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WARNING

During operations, wear personal protective equipment such as protective

clothing, insulated shoes, goggles, safety helmets, and insulated gloves.

Figure 1-1 Personal protective equipment

General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● Do not touch the power supply equipment directly or with conductors such as
damp objects. Before touching any conductor surface or terminal, measure
the voltage at the contact point to ensure that there is no risk of electric
shock.
● Do not touch operating equipment because the enclosure is hot.
● Do not touch a running fan with your hands, components, screws, tools, or
boards. Otherwise, personal injury or equipment damage may occur.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.

Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance

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– Trained personnel: personnel who are trained in technology and safety,

have required experience, are aware of possible hazards on themselves in
certain operations, and are able to take protective measures to minimize
the hazards on themselves and other people
● Personnel who plan to install or maintain the equipment must receive
adequate training, be able to correctly perform all operations, and understand
all necessary safety precautions and local relevant standards.
● Only qualified professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Personnel who will perform special tasks such as electrical operations,
working at heights, and operations of special equipment should possess the
required local qualifications.
● Only authorized professionals are allowed to replace the equipment or
components (including software).
● Only personnel who need to work on the equipment are allowed to access
the equipment.

1.2 Electrical Safety

DANGER

Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or fire may occur.

DANGER

Non-standard and improper operations may result in fire or electric shocks.

DANGER

Prevent foreign matter from entering the equipment during operations. Otherwise,
equipment damage, load power derating, power failure, or personal injury may
occur.

WARNING

For the equipment that needs to be grounded, install the ground cable first when
installing the equipment and remove the ground cable last when removing the
equipment.

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CAUTION

Do not route cables behind the air intake and exhaust vents of the equipment.

General Requirements
● Follow the procedures described in the document for installation, operation,
and maintenance. Do not reconstruct or alter the equipment, add
components, or change the installation sequence without permission.
● Obtain approval from the national or local electric utility company before
connecting the equipment to the grid.
● Observe the power plant safety regulations, such as the operation and work
ticket mechanisms.
● Install temporary fences or warning ropes and hang "No Entry" signs around
the operation area to keep unauthorized personnel away from the area.
● Before installing or removing power cables, turn off the switches of the
equipment and its upstream and downstream switches.
● Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect
all of the tools to prevent them from being left inside the equipment.
● Before installing power cables, check that cable labels are correct and cable
terminals are insulated.
● When installing the equipment, use a torque tool of a proper measurement
range to tighten the screws. When using a wrench to tighten the screws,
ensure that the wrench does not tilt and the torque error does not exceed
10% of the specified value.
● Ensure that bolts are tightened with a torque tool and marked in red and blue
after double-check. Installation personnel mark tightened bolts in blue.
Quality inspection personnel confirm that the bolts are tightened and then
mark them in red. (The marks should cross the edges of the bolts.)

● If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
● Before maintaining a downstream electrical device supply or power
distribution device, turn off the output switch of its power supply equipment.
● During equipment maintenance, attach "Do not switch on" labels near the
upstream and downstream switches or circuit breakers as well as warning
signs to prevent accidental connection. The equipment can be powered on
only after troubleshooting is complete.
● Do not open equipment panels.
● Check equipment connections periodically, ensuring that all screws are
securely tightened.
● Only qualified professionals can replace a damaged cable.
● Do not scrawl, damage, or block any labels or nameplates on the equipment.
Promptly replace labels that have worn out.

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● Do not use solvents such as water, alcohol, or oil to clean electrical

components inside or outside of the equipment.

Grounding
● Ensure that the grounding impedance of the equipment complies with local
electrical standards.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is reliably grounded.
● Do not work on the equipment in the absence of a properly installed ground
conductor.
● Do not damage the ground conductor.

Cabling Requirements
● When selecting, installing, and routing cables, follow local safety regulations
and rules.
● When routing power cables, ensure that there is no coiling or twisting. Do not
join or weld power cables. If necessary, use a longer cable.
● Ensure that all cables are properly connected and insulated, and meet
specifications.
● Ensure that the slots and holes for routing cables are free from sharp edges,
and that the positions where cables are routed through pipes or cable holes
are equipped with cushion materials to prevent the cables from being
damaged by sharp edges or burrs.
● Ensure that cables of the same type are bound together neatly and straight
and that the cable sheath is intact. When routing cables of different types,
ensure that they are away from each other without entanglement and
overlapping.
● Secure buried cables using cable supports and cable clips. Ensure that the
cables in the backfill area are in close contact with the ground to prevent
cable deformation or damage during backfilling.
● If the external conditions (such as the cable layout or ambient temperature)
change, verify the cable usage in accordance with the IEC-60364-5-52 or local
laws and regulations. For example, check that the current-carrying capacity
meets requirements.
● When routing cables, reserve at least 30 mm clearance between the cables
and heat-generating components or areas. This prevents deterioration or
damage to the cable insulation layer.

1.3 Environment Requirements

DANGER

Do not expose the equipment to flammable or explosive gas or smoke. Do not

perform any operation on the equipment in such environments.

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DANGER

Do not store any flammable or explosive materials in the equipment area.

DANGER

Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.

WARNING

Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.

WARNING

To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.

General Requirements
● Ensure that the equipment is stored in a clean, dry, and well ventilated area
with proper temperature and humidity and is protected from dust and
condensation.
● Do not install or run the equipment beyond the technical specifications.
Otherwise, its performance and safety will be compromised.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with dust, smoke, volatile or
corrosive gases, infrared and other radiations, organic solvents, or salty air.
● Do not install the equipment in an environment with conductive metal or
magnetic dust.
● Do not install the equipment in an area conducive for the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.

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● Ensure that the site complies with local laws, regulations, and related
standards.
● Ensure that the ground in the installation environment is solid, free from
spongy or soft soil, and not prone to subsidence. The site must not be located
in a low-lying land or an area prone to water accumulation, and the
horizontal level of the site must be above the highest water level of that area
in history.
● Do not install the equipment in a position that may be submerged in water.
● If the equipment is installed in a place with abundant vegetation, in addition
to routine weeding, harden the ground underneath the equipment using
cement or gravel (recommended area: 3 m x 2.5 m).
● Do not install the equipment outdoors in salt-affected areas because it may
be corroded. A salt-affected area refers to the region within 500 m of the
coast or prone to sea breeze. Regions prone to sea breeze vary with weather
conditions (such as typhoons and monsoons) or terrains (such as dams and
hills).
● Before opening doors during the installation, operation, and maintenance of
the equipment, clean up any water, ice, snow, or other foreign objects on the
top of the equipment to prevent foreign objects from falling into the
equipment.
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.

1.4 Mechanical Safety

WARNING

Ensure that all necessary tools are ready and inspected by a professional
organization. Do not use tools that have signs of scratches or fail to pass the
inspection or whose inspection validity period has expired. Ensure that the tools
are secure and not overloaded.

WARNING

Do not drill holes into the equipment. Doing so may affect the sealing
performance and electromagnetic containment of the equipment and damage
components or cables inside. Metal shavings from drilling may short-circuit boards
inside the equipment.

General Requirements
● Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches cannot be exposed
for an extended period of time.

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● Do not perform operations such as arc welding and cutting on the equipment
without evaluation by the Company.
● Do not install other devices on the top of the equipment without evaluation
by the Company.
● When performing operations over the top of the equipment, take measures to
protect the equipment against damage.
● Use correct tools and operate them in the correct way.

Moving Heavy Objects

● Be cautious to prevent injury when moving heavy objects.

● If multiple persons need to move a heavy object together, determine the

manpower and work division with consideration of height and other
conditions to ensure that the weight is equally distributed.
● If two persons or more move a heavy object together, ensure that the object
is lifted and landed simultaneously and moved at a uniform pace under the
supervision of one person.
● Wear personal protective gears such as protective gloves and shoes when
manually moving the equipment.
● To move an object by hand, approach to the object, squat down, and then lift
the object gently and stably by the force of the legs instead of your back. Do
not lift it suddenly or turn your body around.
● Do not quickly lift a heavy object above your waist. Place the object on a
workbench that is half-waist high or any other appropriate place, adjust the
positions of your palms, and then lift it.
● Move a heavy object stably with balanced force at an even and low speed. Put
down the object stably and slowly to prevent any collision or drop from
scratching the surface of the equipment or damaging the components and
cables.
● When moving a heavy object, be aware of the workbench, slope, staircase,
and slippery places. When moving a heavy object through a door, ensure that
the door is wide enough to move the object and avoid bumping or injury.
● When transferring a heavy object, move your feet instead of turning your
waist around. When lifting and transferring a heavy object, ensure that your
feet point to the target direction of movement.
● When transporting the equipment using a pallet truck or forklift, ensure that
the tynes are properly positioned so that the equipment does not topple.
Before moving the equipment, secure it to the pallet truck or forklift using
ropes. When moving the equipment, assign dedicated personnel to take care
of it.
● Choose sea or roads in good conditions for transportation as transportation
by railway or air is not supported. Avoid tilt or jolt during transportation.

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Using Ladders
● Use wooden or insulated ladders when you need to perform live-line working
at heights.
● Platform ladders with protective rails are preferred. Single ladders are not
recommended.
● Before using a ladder, check that it is intact and confirm its load bearing
capacity. Do not overload it.
● Ensure that the ladder is securely positioned and held firm.

● When climbing up the ladder, keep your body stable and your center of
gravity between the side rails, and do not overreach to the sides.
● When a step ladder is used, ensure that the pull ropes are secured.
● If a single ladder is used, the recommended angle for the ladder against the
floor is 75 degrees, as shown in the following figure. A square can be used to
measure the angle.

● If a single ladder is used, ensure that the wider end of the ladder is at the
bottom, and take protective measures to prevent the ladder from sliding.
● If a single ladder is used, do not climb higher than the fourth rung of the
ladder from the top.
● If you use a single ladder to climb up to a platform, ensure that the ladder is
at least 1 m higher than the platform.

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Hoisting
● Only trained and qualified personnel are allowed to perform hoisting
operations.
● Install temporary warning signs or fences to isolate the hoisting area.
● Ensure that the foundation where hoisting is performed on meets the load-
bearing requirements.
● Before hoisting objects, ensure that hoisting tools are firmly secured onto a
fixed object or wall that meets the load-bearing requirements.
● During hoisting, do not stand or walk under the crane or the hoisted objects.
● Do not drag steel ropes and hoisting tools or bump the hoisted objects
against hard objects during hoisting.
● Ensure that the angle between two hoisting ropes is no more than 90
degrees, as shown in the following figure.

Drilling Holes
● Obtain consent from the customer and contractor before drilling holes.
● Wear protective equipment such as safety goggles and protective gloves when
drilling holes.

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● To avoid short circuits or other risks, do not drill holes into buried pipes or
cables.
● When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings.

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User Manual 2 Overview

2 Overview

2.1 Product Model

Model Description

NOTICE

The SUN2000-110KTL-M2 is applicable only to the Chinese mainland. For other

countries or regions, the Company does not provide quality assurance.

This document covers the following product models:

● SUN2000-115KTL-M2
● SUN2000-110KTL-M2
● SUN2000-100KTL-M2

Figure 2-1 Model

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Table 2-1 Model description

No. Description Value

1 Product family SUN2000: grid-tied solar inverter

2 Power ● 115K: The power level is 115 kW.

● 110K: The power level is 110 kW.
● 100K: The power level is 100 kW.

3 Topology TL: transformerless

4 Design code M2: product series with an input voltage level of

1100 V DC

Model Identification
You can obtain the solar inverter model from the model label on the external
package and the nameplate on the side of the enclosure.

Figure 2-2 Position of the model label on the external package

(1) Position of the model label

2.2 Overview
Description
SUN2000 solar inverters are grid-tied PV string inverters that convert the DC
power generated by PV strings into AC power and feed the power into the power
grid.

Characteristics
Smart
● Ten independent maximum power point tracking (MPPT) circuits and 20 PV
string inputs. Flexible configuration of PV strings is supported.
● Smart PV module self-learning: Automatically detects PV module failures,
helping rectify faults. Optimizes the working mode to obtain the optimal
working mode of the system.

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● Smart air cooling: Adjusts the fan speed based on the ambient temperature
and load to ensure the service life of fans and avoid frequent maintenance.
● MBUS networking: Uses the existing power line for communication and does
not require additional communications cable, which reduces the construction
and maintenance costs and improves communication reliability and efficiency.
● Smart I-V curve diagnosis: Implements I-V scanning and health diagnosis for
PV strings. In this way, potential risks and faults can be detected in time,
improving the plant operation & maintenance (O&M) quality.
Safe
● Embedded DC and AC surge protection devices (SPDs): all-dimensional surge
protection
● Embedded residual current monitoring unit: Immediately disconnects from the
power grid upon detecting that the residual current exceeds the threshold.

Networking
SUN2000 solar inverters apply to grid-tied systems of large-scale PV plants and
commercial distributed grid-tied systems. Typically, a grid-tied PV system consists
of the PV string, solar inverter, AC combiner box, and transformer station.

Figure 2-3 Networking

(1) PV string (2) SUN2000 (3) AC combiner box

(4) Transformer station (5) Power grid -

NOTE

In a non-low-voltage grid-connected scenario, the SUN2000-115KTL-M2 and

SUN2000-100KTL-M2 need to connect to an isolation transformer and avoid overhead
cabling.

Supported Power Grids

SUN2000 solar inverters support the TN-S, TN-C, TN-C-S, TT, and IT power grids.

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Figure 2-4 Supported power grids

2.3 Label Description

Symbol Name Meaning

Running warning Potential hazards exist after the

inverter is powered on. Take
protective measures when operating
the inverter.

Burn warning Do not touch a running inverter, as

the shell becomes hot during
operation.

Large current warning Before powering on the inverter,

ensure that the inverter is grounded
because there is a large contact
current after the inverter is powered
on.

Delayed discharge ● High voltage exists after the

inverter is powered on. Only
qualified and trained electrical
technicians are allowed to
perform operations on the
inverter.
● Residual voltage exists after the
inverter is powered off. It takes
15 minutes for the inverter to
discharge to the safe voltage.

Refer to documentation Reminds operators to refer to the

documents shipped with the inverter.

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Symbol Name Meaning

Grounding Indicates the position for connecting

the protective earthing (PE) cable.

Operation warning Do not remove the DC input

connector when the inverter is
running.

Switching operation The DC switch may fail to switch off

warning automatically when it is not
completely closed.

Switch unloaded warning This position indicates that the DC

switch is in unloaded state. Do not
set the DC switch to this position.

Fan operation warning High voltage exists after the inverter

is powered on. Do not touch the
fans when the inverter is working.

Fan replacement warning Before replacing a fan, disconnect its

power connectors.

Inverter ESN label Indicates the inverter serial number.

Weight label The inverter needs to be carried by

four persons or using a pallet truck.

2.4 Product Appearance

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2.4.1 Appearance

Front View

Figure 2-5 Front view

(1) Panel (2) LED indicators

(3) Maintenance compartment door (4) Mounting bracket

(5) External fan tray -

Bottom View

Figure 2-6 Port description

(1) DC input terminal group 1 (PV1–PV8, (2) DC switch 1 (DC SWITCH 1)

controlled by DC SWITCH 1)

(3) Reset button 1 (RESET 1) (4) DC input terminal group 2 (PV9–PV14,

controlled by DC SWITCH 2)

(5) DC switch 2 (DC SWITCH 2) (6) Reset button 2 (RESET 2)

(7) DC input terminal group 3 (PV15–PV20, (8) DC switch 3 (DC SWITCH 3)

controlled by DC SWITCH 3)

(9) Reset button 3 (RESET 3) (10) Ventilation valve

(11) USB port (12) Communications port (COM)

(13) Hole for the AC output power cable (14) Hole for the tracking system power cable

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DC Switch Description

DANGER

The DC switches automatically turn off when a fault occurs in the inverters (LED4
is steady red, and the three DC switches are OFF). In this case, contact your
technical support. Do not turn on the DC switches by yourself.

Table 2-2 DC switch description

Switch Description
Component

DC SWITCH ON The DC switch is ON and can automatically turn off

for protection.

The DC switch is ON but cannot automatically turn

off for protection.

OFF The DC switch is OFF.

RESET ● When the DC switch automatically turns off for protection,

the RESET button will be released.
● When the RESET button is not pressed, the DC switch can
only be turned to the unloaded position , and cannot
be set to the ON position.

Dimensions

Figure 2-7 Dimensions

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Wiring Area

Figure 2-8 Wiring port

(1) DC input terminals (2) RS485 port

(3) Ground point on the enclosure (4) AC terminal block

2.4.2 Indicator Status

Figure 2-9 Indicators

No. Indicator Status (Blinking Fast: On for 0.2s Description

and Off for 0.2s; Blinking Slowly:
On for 1s and Off for 1s)

1 PV connection Steady green At least one PV string is

indicator properly connected, and the
DC input voltage of the
corresponding MPPT circuit is
at least 200 V.

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No. Indicator Status (Blinking Fast: On for 0.2s Description

and Off for 0.2s; Blinking Slowly:
On for 1s and Off for 1s)

Blinking green fast If the alarm/maintenance

indicator is red, an
environmental fault at the DC
side of the solar inverter is
generated.

Off The solar inverter disconnects

from all PV strings, or the DC
input voltage of all MPPT
circuits is less than 200 V.

2 Grid connection Steady green The solar inverter is in grid-

indicator tied mode.

Blinking green fast If the alarm/maintenance

indicator is red, an
environmental fault at the AC
side of the solar inverter is
generated.

Off The solar inverter is not in

grid-tied mode.

3 Communications Blinking green fast The solar inverter receives

indicator communication data
normally.

Off The solar inverter has not

received communication data
for 10 seconds.

4 Alarm/ Alarm status Steady red A major alarm is generated.

Maintenance ● If the PV connection
indicator indicator or grid
connection indicator is
blinking green fast,
troubleshoot DC or AC
environmental faults as
instructed by the SUN2000
app.
● If the PV connection
indicator and grid
connection indicator are
both not blinking green
fast, replace components
or the solar inverter as
instructed by the SUN2000
app.

Blinking red fast A minor alarm is generated.

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No. Indicator Status (Blinking Fast: On for 0.2s Description

and Off for 0.2s; Blinking Slowly:
On for 1s and Off for 1s)

Blinking red A warning alarm is generated.

slowly

Local Steady green Local maintenance succeeds.

maintenance
status Blinking green Local maintenance fails.
fast

Blinking green The solar inverter is in local

slowly maintenance or shuts down
over a command.

NOTE

● The PV connection indicator and the grid connection indicator preferentially indicate
environmental faults.
● Local maintenance refers to operations performed after a USB flash drive, a WLAN
module, a Bluetooth module, or a USB data cable is inserted into the USB port of the
solar inverter. For example, local maintenance includes data import and export using a
USB flash drive, and connecting to the SUN2000 app over a WLAN module, a Bluetooth
module, or a USB data cable.
● If an alarm is generated during local maintenance, the alarm/maintenance indicator
shows the local maintenance state first. After the USB flash drive, WLAN module,
Bluetooth module, or USB data cable is removed, the indicator shows the alarm state.

2.5 Working Principles

2.5.1 Circuit Diagram

The solar inverter receives inputs from 20 PV strings. The inputs are grouped into
10 MPPT circuits inside the solar inverter to track the maximum power point of
the PV strings. The DC power is then converted into three-phase AC power
through an inverter circuit. Surge protection is supported on both the DC and AC
sides.

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Figure 2-10 Schematic diagram

2.5.2 Working Modes

The SUN2000 can work in Standby, Operating, or Shutdown mode.

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Figure 2-11 Working modes

Table 2-3 Working mode description

Working Description
Mode

Standby The SUN2000 enters Standby mode when the external environment does not
meet the operating requirements. In Standby mode:
● The SUN2000 continuously performs status check and enters the Operating
mode once the operating requirements are met.
● The SUN2000 enters Shutdown mode after detecting a shutdown command or
a fault after startup.

Operating In Operating mode:

● The SUN2000 converts DC power from PV strings into AC power and feeds the
power to the power grid.
● The SUN2000 tracks the maximum power point to maximize the PV string
output.
● If the SUN2000 detects a fault or a shutdown command, it enters the
Shutdown mode.
● The SUN2000 enters Standby mode after detecting that the PV string output
power is not suitable for connecting to the power grid for generating power.

Shutdown ● In Standby or Operating mode, the SUN2000 enters Shutdown mode after
detecting a fault or shutdown command.
● In Shutdown mode, the SUN2000 enters Standby mode after detecting a
startup command or that the fault is rectified.

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3 Solar Inverter Storage

The following requirements should be met if the solar inverter is not put into use
immediately:
● Do not remove the packing materials, and check the packing materials
regularly (recommended: every three months). If any rodent bites are found,
replace the packing materials immediately. If the solar inverter is unpacked
but not put into use immediately, put it inside the original package with the
desiccant bag, and seal it using tape.
● The ambient temperature and humidity should be suitable for the storage.
The air must not contain corrosive or flammable gases.

Figure 3-1 Storage temperature and humidity

● The solar inverter should be stored in a clean and dry place and be protected
from dust and water vapor corrosion. The solar inverter must be protected
against rain and water.
● Do not tilt the package or place it upside down.
● To avoid personal injury or device damage, stack inverters with caution to
prevent them from falling over.

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Figure 3-2 Maximum number of stacking layers allowed

● If the solar inverter has been stored for more than two years, it must be
checked and tested by professionals before being put into use.

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4 Installation

4.1 Check Before Installation

Checking Outer Packing Materials
Before unpacking the solar inverter, check the outer packing materials for damage,
such as holes and cracks, and check the solar inverter model. If any damage is
found or the solar inverter model is not what you requested, do not unpack the
package and contact your supplier as soon as possible.

NOTE

You are advised to remove the packing materials within 24 hours before installing the solar
inverter.

Checking Accessories
After unpacking the solar inverter, check that the components are intact and
complete. If any damage is found or any component is missing, contact your
dealer.

NOTE

For details about the number of accessories delivered with the solar inverter, see the
Packing List in the packing case.

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4.2 Tools
Category Tool

Hammer drill Drill bit (Ф14 Insulated torque Phillips insulated

mm and Ф16 socket wrench torque
mm) (including an screwdriver
extension bar ≥
50 mm)

Installation tools
Flat-head Wire strippers Flat-head Rubber mallet
insulated torque screwdriver
screwdriver (head: M3)

Utility knife Cable cutter Crimping tool Diagonal pliers

Model: H4TC0003
Manufacturer:
AMPHENOL
(For Amphenol
Helios H4
connectors only)

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Category Tool

Open-end Vacuum cleaner Multimeter (DC Marker

wrench voltage
Model: measurement
H4TW0001 range ≥ 1100 V
DC)
Manufacturer:
AMPHENOL
(For Amphenol
Helios H4
connectors only)

Measuring tape Bubble or digital Hydraulic pliers Heat shrink

level tubing

Heat gun Cable tie Scissors RJ45 crimping

tool

Insulation
resistance tester
(Output voltage
> 1500 V)

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Category Tool

Personal Insulated gloves Safety goggles Dust mask Safety shoes

protective
equipment (PPE) -

Safety helmet Reflective vest Protective gloves

4.3 Determining the Installation Position

Installation Environment Requirements
● Do not install the inverter in working or living areas.
● If the device is installed in public places (such as parking lots, stations, and
factories) other than working and living areas, install a protective net outside
the device, set up a safety warning sign to isolate the device, and prevent
unauthorized personnel from approaching the inverter. This is to avoid
personal injury or property loss caused by accidental contact or other reasons
during device operation.
● If inverters are installed in a place with abundant vegetation, in addition to
routine weeding, harden the ground underneath the inverters using cement or
gravel (recommended area: 3 m x 2.5 m).
● Do not install the inverter in areas with flammable materials.
● Do not install the inverter in areas with explosive materials.
● Do not install the inverter in areas with corrosive materials.
● Do not install the inverter where its enclosure and heat sinks are easily
accessible, because the voltage is high and these parts are hot during
operation.
● Install the inverter in a well-ventilated environment for heat dissipation
● If the inverter is installed in an airtight environment, a heat dissipation device
or ventilation device must be installed to ensure that the indoor ambient
temperature is not higher than the external ambient temperature during
operation.
● You are advised to install the inverter in a sheltered place or install an awning
over it.
● The inverter will be corroded in salt areas. Before installing the inverter
outdoors in salt areas, consult Huawei. A salt area refers to the region within

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500 meters from the coast or prone to sea breeze. The regions prone to sea
breeze vary with weather conditions (such as typhoons and monsoons) or
terrains (such as dams and hills).

Mounting Structure Requirements

● The mounting structure where the solar inverter is installed must be fire
resistant. Do not install the solar inverter on flammable building materials.
● Ensure that the installation surface is solid enough to bear the solar inverter.
● In residential areas, do not install the solar inverter on drywalls or walls made
of similar materials with a weak sound insulation performance because the
noise generated by the solar inverter may interfere with residents.

Figure 4-1 Mounting structure

Installation Angle Requirements

The solar inverter can be support-mounted or wall-mounted. The installation
angle requirements are as follows:
● Install the solar inverter vertically or at a maximum back tilt of 75 degrees to
facilitate heat dissipation.
● Do not install the solar inverter at forward tilted, excessive back tilted, side
tilted, horizontal, or upside down positions.

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Figure 4-2 Angle

Installation Dimensions Requirements

Reserve enough space around the solar inverter for installation and heat
dissipation.

Figure 4-3 Installation clearance

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NOTE

For ease of installing the solar inverter on the mounting bracket, connecting cables to the
bottom of the solar inverter, and maintaining the solar inverter in future, it is recommended
that the bottom clearance be between 600 mm and 730 mm. If you have any question
about the clearance, consult the local technical support engineers.

When installing multiple solar inverters, install them in horizontal mode if

sufficient space is available and install them in triangle mode if no sufficient space
is available. Stacked installation is not recommended.

Figure 4-4 Horizontal installation mode (recommended)

Figure 4-5 Triangle installation mode (recommended)

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Figure 4-6 Stacked installation mode (not recommended)

4.4 Installing the Mounting Bracket

Before installing the mounting bracket, remove the security Torx wrench and keep
it for later use.

Figure 4-7 Position for binding the security Torx wrench

(1) Security Torx wrench

The mounting bracket of the solar inverter has four groups of tapped holes, each
group containing four tapped holes. Mark any hole in each group based on site
requirements and mark four holes in total. The two round holes are
recommended.

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Figure 4-8 Hole dimensions

4.4.1 Support-mounted Installation

Prerequisites
M12x40 bolt assemblies are supplied with the mounting bracket. If the bolt length
does not meet the installation requirements, prepare M12 bolt assemblies by
yourself and use them together with the supplied M12 nuts.

Procedure
Step 1 Determine the positions for drilling holes using the mounting bracket. Level the
positions of mounting holes using a bubble or digital level, and mark the positions
with a marker.

Step 2 Drill holes using a hammer drill. It is recommended that anti-rust measures be
taken on the positions for drilling holes.

Step 3 Secure the mounting bracket.

Figure 4-9 Installing the mounting bracket

----End

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4.4.2 Wall-mounted Installation

Prerequisites
You have prepared expansion bolts. M12x60 stainless steel expansion bolts are
recommended.

Procedure
Step 1 Determine the positions for drilling holes using the mounting bracket. Level the
positions of mounting holes using a bubble or digital level, and mark the positions
with a marker.
Step 2 Drill holes using a hammer drill and install expansion bolts.

WARNING

Avoid drilling holes in the position of the wall with water pipes and power cables
buried inside.

NOTICE

● To prevent dust inhalation or contact with eyes, wear safety goggles and an
anti-dust respirator when drilling holes.
● Clean up any dust in and around the holes using a vacuum cleaner and
measure the distance between holes. If the holes are inaccurately positioned,
drill a new set of holes.
● Level the head of the expansion sleeve with the concrete wall after removing
the bolt, spring washer, and flat washer. Otherwise, the mounting bracket will
not be securely installed on the wall.

Step 3 Secure the mounting bracket.

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Figure 4-10 Installing the mounting bracket

----End

4.5 Installing a Solar Inverter

Context

NOTICE

● Move the solar inverter with care to prevent device damage and personal
injury.
● It takes multiple persons or a pallet truck to move the solar inverter.
● Do not use the ports and wiring terminals at the bottom to support any weight
of the solar inverter.
● When you need to temporally place the solar inverter on the ground, use foam,
paper, or other protection material to prevent damage to its cover.
● Use lifting handles to facilitate installation, which are optional and delivered
separately. Ensure that the lifting handles are securely installed. After the
installation is complete, remove the lifting handles and keep them properly.
● To avoid damage to the equipment, do not lift or hoist a solar inverter with an
improper hold as shown in Figure 4-12.

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Figure 4-11 Positions for installing the lifting handles

(A) Transportation scenario (B) Installation scenario

Figure 4-12 Lifting positions

Procedure
Step 1 Lift the solar inverter from the packing case and move it to the installation
position.

Figure 4-13 Taking out the solar inverter

Step 2 Lift the solar inverter and keep it upright.

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Figure 4-14 Lifting the solar inverter and keeping it upright

Step 3 If the installation position is too high to install the solar inverter on the mounting
bracket, run a rope that is strong enough to bear the solar inverter through the
two lifting eyes, and hoist the solar inverter.

NOTICE

Hoist the solar inverter with care to protect it from colliding with the wall or other
objects.

Figure 4-15 Hoisting the solar inverter

Step 4 Install the solar inverter on the mounting bracket and align the solar inverter
enclosure with the mounting bracket.

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Figure 4-16 Mounting the solar inverter

Step 5 Secure the solar inverter.

Figure 4-17 Tightening security Torx screws

----End

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5 Electrical Connections

5.1 Precautions

DANGER

● After the PV array receives solar irradiance, it transmits the DC voltage to the
solar inverter. Before connecting cables, ensure that the three DC switches on
the solar inverter are set to OFF. Otherwise, the high voltage of the solar
inverter may result in electric shocks.
● The site must be equipped with qualified fire suppression facilities, such as fire
sand and carbon dioxide fire extinguishers.
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.

WARNING

● The device damage caused by incorrect cable connections is beyond the

warranty scope.
● Only qualified technicians can perform operations about electrical connection.
● Wear proper PPE at all time when connecting cables.
● To prevent poor cable connection due to overstress, leave enough slack before
connecting the cables to the appropriate ports.

CAUTION

● Stay away from the equipment when preparing cables to prevent cable scraps
from entering the equipment. Cable scraps may cause sparks and result in
personal injury and equipment damage.

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NOTE

The cable colors shown in the electrical connection diagrams provided in this chapter are
for reference only. Select cables in accordance with local cable specifications (green-and-
yellow cables are only used for protective earthing).

5.2 Preparing Cables

SUN2000 solar inverters support RS485 communication and MBUS
communication.

NOTICE

The MBUS communication is applicable to medium-voltage grid connection

scenarios and non-low-voltage public grid connection scenarios (industrial
environment).

NOTE

In the networking diagram, indicates the power cable, indicates the power flow
direction, and and indicate the signal flow.

Figure 5-1 RS485 networking (SmartLogger)

(A) PV string (B) SUN2000 (C) AC combiner box

(D) Transformer station (E) Power grid (F) SmartLogger

(G) Management system - -

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Figure 5-2 RS485 networking (SDongle)

(A) PV string (B) SUN2000 (C) AC combiner box

(D) Transformer station (E) Power grid (F) SDongle

(G) Management system - -

Figure 5-3 MBUS networking (SmartLogger)

(A) PV string (B) SUN2000 (C) AC combiner box

(D) Transformer station (E) Power grid (F) SmartLogger

(G) Management system - -

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Figure 5-4 MBUS networking (SDongle)

(A) PV string (B) SUN2000 (C) AC combiner box

(D) Transformer station (E) Power grid (F) SDongle

(G) Management system - -

NOTICE

● To ensure the system response speed, it is recommended that less than 30 solar
inverters be connected to each COM port on the SmartLogger and that less
than 10 solar inverters be cascaded over the SDongle.
● The RS485 communication distance between the last solar inverter and the
SmartLogger cannot exceed 1000 m.

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Figure 5-5 Cable connections (configure the components in the dotted box as
required)

Table 5-1 Components

No. Component Description Source

A PV string ● PV strings consist of PV modules in Prepared by the

series. customer
● A solar inverter supports 20 PV
string inputs.

B SmartLogger The solar inverter communicates with Purchased from

the management system through the the Company
SmartLogger.

C Power Meter Implements power control at the grid- Prepared by the

tied point in low voltage scenarios customer
using a power meter.
Recommended meter model: DTSU666-
HW

D Support tracking system Adjusts the angle of the supports. Prepared by the
customer

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No. Component Description Source

E Fuse/Circuit breaker The tracking system should be Prepared by the

equipped with an overcurrent customer
protection device or component. The
power cable between the device or
component and the wiring terminal
should be no longer than 2.5 m.
Therefore, a fuse or a circuit breaker is
recommended.
● Installed between the solar inverter
and tracking control box
● Fuse specifications: rated voltage ≥
500 V; rated current: 16 A;
protection: gG
● Circuit breaker specifications: rated
voltage ≥ 500 V; rated current: 16 A;
tripping: C

F AC switch To ensure that the inverter can be Prepared by the

safely disconnected from the power grid customer
when an exception occurs, connect an
AC switch to the AC side of the inverter.
Select an appropriate AC switch in
accordance with local industry
standards and regulations. Huawei
recommends the following switch
specifications:
● Installed in the AC combiner box
● Recommended: a three-phase AC
circuit breaker with a rated voltage
greater than or equal to 500 V AC
and a rated current of 250 A

G SDongle The solar inverter communicates with Purchased from

the management system through the the Company
SDongle.

NOTICE

The solar inverter has an RCMU inside. Its external AC switch should be a three-
phase circuit breaker or other AC load circuit breakers to safely disconnect the
solar inverter from the power grid.

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NOTE

● The cable size must comply with local cable standards.

● The factors that affect cable selection include the rated current, cable type, routing
mode, ambient temperature, and maximum expected line loss.
● If MBUS is used for communication, you are advised to use multi-core cables with the
maximum communication distance of 1000 m. To use other types of AC power cables,
contact local technical support.

Table 5-2 Cable description (S: cross-sectional area of the AC cable conductor; Sp: cross-sectional
area of the PE cable conductor)
No. Cable Category Conductor Outer Source
Cross-Sectional Diameter
Area Range

1 DC input power PV cable that meets the 4–6 mm2 5.5–9 mm Prepared
cable 1100 V standard by the
customer

2 RS485 Outdoor shielded twisted 0.25–1 mm2 ● One or Prepared

communications pair that meets the local two by the
cable standard commu customer
nicatio
ns
cables:
4–11
mm
● Three
commu
nicatio
ns
cables:
4–8
mm

3 PE cable[1] Single-core outdoor copper Sp ≥ S/2 - Prepared

cable and M10 OT/DT by the
terminals customer

4 Tracking system Three-core outdoor copper 10 mm2 15–18 mm Prepared

power cable cable with dual-layer by the
protection customer

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No. Cable Category Conductor Outer Source

Cross-Sectional Diameter
Area Range

5 AC output ● If you connect a ground ● Copper 24–66 mm Prepared

power cable cable to the ground point cable: by the
(multi-core) on the device enclosure – S: 70–240 customer
and the neutral wire is mm2
not used, you are advised
to use a three-core (L1, – Sp ≥ S/2
L2, and L3) outdoor ● Aluminum
cable and M12 OT/DT alloy cable
terminals (L1, L2, and or copper-
L3). clad
● If you connect a PE cable aluminum
to the ground point in cable:
the maintenance – S: 95–240
compartment and the mm2
neutral wire is not used,
you are advised to use a – Sp ≥ S/2
four-core (L1, L2, L3, and
PE) outdoor cable, M12
OT/DT terminals (L1, L2,
and L3), and M10 OT/DT
terminals (PE).
● If you connect a ground
cable to the ground point
on the device enclosure
and the neutral wire is
used, you are advised to
use a four-core (L1, L2,
L3, and N) outdoor cable
and M12 OT/DT
terminals (L1, L2, L3, and
N).
● If you connect a PE cable
to the ground point in
the maintenance
compartment and the
neutral wire is used, you
are advised to use a five-
core (L1, L2, L3, N, and
PE) outdoor cable, M12
OT/DT terminals (L1, L2,
L3, and N), and M10
OT/DT terminals (PE).

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No. Cable Category Conductor Outer Source

Cross-Sectional Diameter
Area Range

AC output You are advised to use a ● Copper 14–32 mm Prepared

power cable single-core outdoor cable cable: by the
(single-core) and M12 OT/DT terminals. S: 70–240 customer
mm2
● Aluminum
alloy cable
or copper-
clad
aluminum
cable:
S: 95–240
mm2

Note [1]: The value of Sp is valid only if the conductors of the PE cable and AC power cable use
the same material. If the materials are different, ensure that the conductor of the PE cable with a
proper cross-sectional area produces a conductance equivalent to that of the cable specified in
the table. The specifications of the PE cable are subject to this table or calculated according to IEC
60364-5-54.

5.3 Connecting the PE Cable

Context

NOTICE

● Proper grounding is helpful for resisting the impact of surge voltage and
improving the electromagnetic interference (EMI) performance. Before
connecting the AC power cable, DC power cables, and communications cable,
connect the PE cable to the PE point.
● You are advised to choose the ground point on the enclosure. The ground point
in the maintenance compartment is used for connecting to the PE cable
contained in the multi-core AC power cable.
● It is recommended that the PE cable of the solar inverter be connected to a
nearby ground point. Connect the PE points of all solar inverters in the same
array to ensure equipotential connections to PE cables.

Procedure
Step 1 Connect the PE cable to the PE point.

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Figure 5-6 Connecting the PE cable to the PE point (on the enclosure)

(1) Reserved PE point

----End

Follow-up Procedure
To enhance the corrosion resistance of a ground terminal, apply silica gel or paint
on it after connecting the PE cable.

5.4 Opening the Maintenance Compartment Door

Precautions

CAUTION

● Do not open the panel cover of the solar inverter.

● Before opening the maintenance compartment door, ensure that no electrical
connections are made for the solar inverter on the AC or DC side.
● Do not open the maintenance compartment door on rainy or snowy days. If
you need to, take protective measures to prevent rain or snow from entering
the maintenance compartment.
● Do not leave unused screws in the maintenance compartment.

Procedure
Step 1 Open the maintenance compartment door and install the support bar.

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Figure 5-7 Opening the maintenance compartment door

Step 2 Remove the accessories and keep them properly.

Figure 5-8 Removing the accessories

Step 3 Select a crimping module according to the type of the AC output power cable.

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Figure 5-9 Select the crimping module

(A) Crimping module for multi-core cables (B) Crimping module for single-core cables

----End

Follow-up Procedure
Use scissors to cut off the joints of the rubber rings to remove them. All rubber
rings are removed in the same way.

NOTICE

Remove the corresponding rubber rings in strict accordance with the cable
diameter, and ensure that the crimping module is not damaged. Otherwise the
protection level of the solar inverter will be affected.

Figure 5-10 Remove the rubber ring

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5.5 (Optional) Installing the Power Cable of the

Tracking System
Precautions

WARNING

● The tracking system obtains power from the AC three-phase power grid. The
rated voltage of the power supply is the rated output voltage of the solar
inverter.
● Keep flammable materials away from the power cable.
● The power cable must be protected with a conduit to prevent short circuits
caused by insulation layer damage.
● Connect the power cable of the tracking system before the AC output power
cable. Otherwise, reworking will be caused.

Procedure
Step 1 Prepare a cable.
Step 2 Remove the corresponding rubber rings.
Step 3 Connect the power cable of the tracking system.

Figure 5-11 Connecting the power cable of the tracking system

----End

5.6 Connecting an AC Output Power Cable

Prerequisites
● To ensure that the inverter can be safely disconnected from the power grid
when an exception occurs, connect an AC switch to the AC side of the inverter.

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Select an appropriate AC switch in accordance with local industry standards

and regulations.
● Connect the AC output power cable according to the requirements specified
by local power grid operators.
● Connect the power cable of the tracking system before the AC output power
cable. Otherwise, reworking will be caused.

Figure 5-12 Cable connection sequence

(1) Power cable of the tracking system (2) AC output power cable

WARNING

● Do not connect loads between the inverter and the AC switch that directly
connects to the inverter. Otherwise, the switch may trip by mistake.
● If an AC switch is used with specifications beyond local standards, regulations,
or the Company's recommendations, the switch may fail to turn off in a timely
manner in case of exceptions, causing serious faults.

CAUTION

Each inverter must be equipped with an AC output switch. Multiple inverters

cannot connect to the same AC output switch.

Requirements for the OT/DT Terminal

● If a copper cable is used, use copper wiring terminals.
● If a copper-clad aluminum cable is used, use copper wiring terminals.

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● If an aluminum alloy cable is used, use copper-aluminum transition wiring

terminals, or aluminum wiring terminals along with copper-aluminum
transition spacers.

NOTICE

● Do not connect aluminum wiring terminals to the AC terminal block. Otherwise

the electrochemical corrosion will occur and affect the reliability of cable
connections.
● Comply with the IEC61238-1 requirements when using copper-aluminum
transition wiring terminals, or aluminum wiring terminals along with copper-
aluminum transition spacers.
● If copper-aluminum transition spacers are used, pay attention to the front and
rear sides. Ensure that the aluminum sides of spacers are in contact with
aluminum wiring terminals, and copper sides of spacers are in contact with the
AC terminal block.

Figure 5-13 Requirements for the OT/DT terminal

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Figure 5-14 AC terminal block dimensions

Procedure
Step 1 Prepare a cable.

Step 2 Remove rubber rings according to the cable diameter range.

Step 3 Secure the AC output power cable and PE cable.

Step 4 Install the support bar.

Step 5 Close the maintenance compartment door and tighten the two screws on the
door.

NOTICE

● Sufficient slack should be provided in the PE cable to ensure that the last cable
bearing the force is the PE cable when the AC output power cable bears pulling
force due to force majeure.
● The cable outer diameter can be measured using the ruler sticker in the
maintenance compartment.
● Ensure that the cable jacket is in the maintenance compartment.
● Ensure that the AC output power cable is secured. Failing to do so may cause
the solar inverter to malfunction or damage to its terminal block by issues such
as overheating.
● Before closing the maintenance compartment door, check that the cables are
connected correctly and securely, and clean up the foreign matter from the
maintenance compartment.
● If a screw on the maintenance compartment door is lost, obtain the spare
screw from the fitting bag tied at the bottom of the maintenance
compartment.

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Figure 5-15 Multi-core cable connections

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Figure 5-16 Single-core cable connections

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Figure 5-17 Cable connections

(A) Five-core cable (B) Four-core cable (including (C) Four-core cable (including
the PE cable) the neutral wire)

(D) Three-core cable (E) Single-core cable (including (F) Single-core cable
the neutral wire) (excluding the neutral wire)

NOTE

The cable colors shown in figures are for reference only. Select an appropriate cable
according to the local standards.

Figure 5-18 Closing the Maintenance Compartment Door

----End

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5.7 Connecting DC Input Power Cables

Precautions

DANGER

● Before connecting the DC input power cables, ensure that the DC voltage is
within the safe range (lower than 60 V DC) and that the three DC switches on
the solar inverter are set to OFF. Failing to do so may result in electric shocks.
● If you turn a DC SWITCH to ON by mistake when connecting or disconnecting
DC input power cables, do not remove or insert DC input terminals. If you need
to remove or insert a DC input terminal, perform the operations provided in 8.2
Power-Off for Troubleshooting.
● When the solar inverter operates in grid-tied mode, do not perform
maintenance or operations on the DC circuit, such as connecting or
disconnecting a PV string or a PV module in the PV string. Failing to do so may
cause electric shocks or arcing, which may also cause fire.

WARNING

Ensure that the following conditions are met. Otherwise, the solar inverter may be
damaged, or even a fire could happen.
● According to IEC 62548, the maximum open-circuit voltage of each PV string
cannot exceed 1100 V DC at the lowest average annual dry-bulb temperature.
● The polarities of electric connections are correct on the DC input side. The
positive and negative terminals of a PV module connect to corresponding
positive and negative DC input terminals of the solar inverter.

NOTICE

● Ensure that the PV module output is well insulated to ground.

● The PV strings connecting to the same MPPT circuit should contain the same
number of identical PV modules.
● The solar inverter does not support full parallel connection for PV strings (full
parallel connection: PV strings connect to one another in parallel outside the
solar inverter and then connect to the solar inverter separately).
● During the installation of PV strings and the solar inverter, the positive or
negative terminals of PV strings may be short-circuited to ground if the power
cable is not properly installed or routed. In this case, an AC or DC short circuit
may occur and damage the solar inverter. The caused device damage is not
covered under any warranty.

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Terminal Description
The solar inverter has 20 DC input terminals. DC SWITCH 1 controls PV1–PV8
(MPPT1–MPPT4), DC SWITCH 2 controls PV9–PV14 (MPPT5–MPPT7), and DC
SWITCH 3 controls PV15–PV20 (MPPT8–MPPT10).

Figure 5-19 DC terminals

When the DC input is not fully configured, the DC input terminals must meet the
following requirements:
1. Evenly distribute the DC input power cables on the DC input terminals
controlled by the three DC switches. DC SWITCH 1 is preferred.
2. The even-numbered PV terminals are preferred to maximize the connections
of MPPTs.
3. If the number of PV inputs is 11 to 19, connect cables to the odd-numbered
PV terminals from PV1 and PV19, and avoid connections to adjacent MPPTs if
possible.
If the number of PV inputs is 11 to 19, the DC input terminals are selected as
follows.

Figure 5-20 DC input terminal connections

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Specification Requirements
Cables with high rigidity, such as armored cables, are not recommended, because
poor contact may be caused by the bending of cables.

CAUTION

Use the Amphenol Helios H4 connectors delivered with the solar inverter. If the PV
connectors are lost or damaged, purchase the connectors of the same model. The
device damage caused by incompatible PV connectors is beyond the warranty
scope.

Procedure
Step 1 Prepare the DC input power cables.
Step 2 Crimp positive and negative metal contacts.
Step 3 Insert the contacts into the corresponding positive and negative connectors.
Step 4 Tighten the lock nuts on the positive and negative connectors.
Step 5 Use a multimeter to measure the voltage between the positive and negative
terminals of the PV string (measurement range no less than 1100 V).
● If the voltage is a negative value, the DC input polarity is incorrect and needs
correction.
● If the voltage is greater than 1100 V, too many PV modules configured to the
same string. Remove some PV modules.
Step 6 Use an insulation resistance tester to test the insulation resistance between the
PV– cables and the ground: Add 1500 V DC voltage between the PV– cables and
the ground and check the insulation resistance.
● If the insulation resistance is greater than or equal to 1 MΩ, it is normal.
● If the insulation resistance is less than 1 MΩ, troubleshoot the cable
insulation.

Figure 5-21 Testing the insulation resistance

NOTE

You can use a self-made tool to connect all PV– cables together through an adapter to
test the insulation resistance between all PV– cables of a device and the ground at a
time.

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Figure 5-22 Testing the insulation resistance between all PV– cables and the
ground

Step 7 Insert the positive and negative connectors into the corresponding DC positive and
negative input terminals of the solar inverter.

Figure 5-23 Connecting DC input power cables

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Figure 5-24 Connector connection

NOTICE

● If the DC input power cables are reversely connected and DC switches are set to
ON, do not immediately turn off the DC switches or reconnect the positive and
negative connectors. Otherwise, the device may be damaged. The caused
device damage is not covered under any warranty. Wait until the solar
irradiance declines at night and the PV string current reduces to below 0.5 A.
Then, turn off the three DC switches, remove the positive and negative
connectors, and rectify the connection of the DC input power cables.
● Connect the PV string connector to the inverter connector, and then pull back
the PV string connector along the axial direction to check whether the
connectors are securely connected.
● The connector must be securely connected. Damages caused by improper
connection are not covered under the warranty.

Figure 5-25 DC input power cabling requirement

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NOTICE

During DC input power cabling, leave at least 50 mm of slack. The axial tension
on PV connectors must not exceed 80 N. Radial stress or torque must not be
generated on PV connectors.

----End

5.8 Connecting the RS485 Communications Cables

Pin Definitions of the Communications Port

Figure 5-26 Communications port

Port Pin Definition Pin Definition Description

RS485-1 1 RS485A IN, RS485 2 RS485A OUT, RS485 Used for cascading
differential signal+ differential signal+ solar inverters or
connecting to devices
3 RS485B IN, RS485 4 RS485B OUT, RS485 such as the
differential signal– differential signal– SmartLogger.

Protection 5 PE, shielding ground 6 PE, shielding ground -

ground

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Port Pin Definition Pin Definition Description

RS485-2 7 RS485A, RS485 8 RS485B, RS485 Used for connecting

differential signal+ differential signal– to an RS485 slave
device.
● In the scenario of
SDongle
networking or a
single solar
inverter, the
RS485-2 port is
connected to a
power meter to
collect
information about
power at the grid-
tied point for grid-
tied point power
control.
● In the scenario of
intelligent support
tracking control,
the RS485-2 port
is connected to
the support
tracking system to
collect support
information.

Connecting the RS485 Communications Cables

When routing the communications cable, separate it from power cables to prevent
communication from being affected. Connect the shield layer to the PE point. This
section describes how to connect three communications cables.

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Figure 5-27 Connecting RS485 communications cables (4–8 mm four-hole rubber

plug)

Figure 5-28 Connecting RS485 communications cables (4–8 mm two-hole or

three-hole rubber plug)

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6 Commissioning

6.1 Check Before Power-on

No. Acceptance Criteria

1 The solar inverter is installed correctly and securely.

2 The DC switches and the downstream AC switch are OFF.

3 All cables are connected correctly and securely.

4 The installation space is proper, and the installation environment

is clean and tidy.

5 The maintenance compartment door is closed and the screws are

secured.

6 Unused DC input terminals are sealed.

7 Unused USB and RESET ports are plugged with watertight caps.

6.2 Powering On the SUN2000

Precautions

DANGER

● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.

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WARNING

When LED2 is steady green (meaning that the inverter is grid-tied), do not turn on
any DC switch. Otherwise, the inverter may be damaged because the insulation
resistance is not detected.

NOTICE

● Before turning on the AC switch between the SUN2000 and the power grid, use
a multimeter set to the AC position to check that the AC voltage is within the
specified range.
● Do not turn the DC switch to the unloaded position .
● When the system is powered on or running, do not place obstacles (such as
cables) to block the rotation of the handle or manually hold the handle.
Otherwise, the DC switch cannot be automatically disconnected.
● If the solar inverter has been stored for more than two years, it must be
checked and tested by professionals before being put into use.

Procedure
Step 1 Turn on the AC switch between the SUN2000 and the power grid.

NOTICE

If you perform Step 2 before Step 1, the SUN2000 reports a fault about abnormal
shutdown. You can start the SUN2000 only after the fault is automatically
rectified.

Step 2 Set DC SWITCH 1 (MAIN SWITCH) at the bottom of the solar inverter chassis to
ON. When you hear a click, the switch is ON.
Step 3 Check the status of the PV connection indicator. If it is steady green, set DC
SWITCH 2 and DC SWITCH 3 to ON.
Step 4 Observe the LED indicators to check the SUN2000 operating status.
Step 5 Perform quick settings on the SUN2000 app. For details, see 7.1 Operations with
the SUN2000 App.

----End

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7 Man-Machine Interactions

7.1 Operations with the SUN2000 App

7.1.1 App Introduction

Functions
● The FusionSolar app is recommended when the SUN2000 is connected to the
FusionSolar hosting cloud. The SUN2000 app is recommended when the
SUN2000 is connected to other management systems.
● The SUN2000 or FusionSolar app (app for short) is a mobile phone app that
communicates with the SUN2000 over a WLAN/Bluetooth module or a USB
data cable to allow for querying alarms, setting parameters, and performing
routine maintenance as an easy-to-use maintenance platform.

Connection Mode
After the DC or AC side of the inverter is powered on, the app can connect to the
inverter using the WLAN module, Bluetooth module, Smart Dongle, or USB data
cable.

NOTICE

● Over a WLAN module: The USB-Adapter2000-C WLAN module is supported.

● Over a Bluetooth module: The USB-Adapter2000-B Bluetooth module is
supported.
● Over a Smart Dongle: The SDongleB-06 is supported.
● Over a USB data cable: The USB 2.0 port is supported. Use the USB data cable
delivered with the mobile phone.
● Mobile phone operating system: Android 4.0 or later.
● Recommended phone brands: Huawei and Samsung.

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Figure 7-1 Connection over a WLAN module or a Bluetooth module

(A) SUN2000 (B) WLAN module or (C) Mobile phone

Bluetooth module

Figure 7-2 Connection over a Smart Dongle

(A) SUN2000 (B) SDongle (C) Mobile phone

Figure 7-3 Connection over a USB data cable

(A) SUN2000 (B) USB data cable (C) Mobile phone

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Disclaimer

NOTICE

● The configurable parameters of the SUN2000 vary with the device model and
grid code.
● If you change the grid code, some parameters may be restored to factory
defaults. After the grid code is changed, check whether the previously set
parameters are affected.
● Delivering a reset, factory reset, shutdown, or upgrade command to the solar
inverters may cause power grid connection failure, which affects the energy
yield.
● Only professionals are allowed to set the grid parameters, protection
parameters, feature parameters, and power adjustment parameters of the solar
inverters. If the grid parameters, protection parameters, and feature parameters
are incorrectly set, the solar inverters may not connect to the power grid. If the
power adjustment parameters are incorrectly set, the solar inverters may not
connect to the power grid as required. In these cases, the energy yield will be
affected.
● The parameter names, value ranges, and default values are subject to change.

7.1.2 Downloading and Installing the App

● FusionSolar app: Scan the QR code and download the latest installation
package.
● SUN2000 app: Log in to Huawei AppGallery (https://appstore.huawei.com),
search for SUN2000, and download the app installation package. You can also
scan the QR code to download the installation package.

QR code:

7.1.3 Logging In to the App

Prerequisites
● The DC or AC side of the SUN2000 has been energized.
● Connection over a WLAN module or a Bluetooth module:
a. The WLAN module or Bluetooth module is connected to the USB port at
the bottom of the SUN2000.

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b. The WLAN or Bluetooth function is enabled.

c. Keep the mobile phone within 5 m from the SUN2000. Otherwise, the
communication between them would be affected.
● Connection over a Smart Dongle, ensure that:
a. The Smart Dongle is inserted into the USB port at the bottom of the
inverter.
b. The WLAN function is enabled on the phone.
c. The WLAN function is enabled on the Smart Dongle.
d. Keep the phone within 10 m of the Smart Dongle. Otherwise,
communication between them might fail. The distance is for reference
only and may vary with mobile phones and obstacles in-between.
● Connection over a USB cable:
a. The USB data cable is connected from the USB port at the bottom of the
SUN2000 to the port on the mobile phone.
b. If the USB data cable is successfully connected, the message Connected
to USB Accessory will pop up on the phone. Otherwise, the cable is not
connected.

Procedure
1. Run the app and select a connection mode.
NOTE

● The screenshots in this document correspond to the SUN2000 app 6.22.10.117

(Android) and FusionSolar app 6.22.10.117 (Android). The screenshots are for
reference only. The actual screens may vary.
● When the WLAN connection is used, scan the QR code of the WLAN module to
access the login screen.
● When the WLAN connection is used, the initial name of the WLAN hotspot is
Adapter-WLAN module SN, and the initial password is Changeme. Use the initial
password upon first power-on and change it immediately after login. To ensure
account security, change the password periodically and keep the new password in
mind. Not changing the initial password may cause password disclosure. A
password left unchanged for a long period of time may be stolen or cracked. If a
password is lost, devices cannot be accessed. In these cases, the user is liable for
any loss caused to the PV plant.
● When the Bluetooth connection is used, the connected Bluetooth device is named
after last 8 digits of the SN barcode+HWAPP.
● After you select Use by default for this USB accessory, a message that asks you
to confirm the USB access will not appear if you log in to the app again without
removing the USB data cable.

a. (Scenario in which the SUN2000 is connected to the FusionSolar hosting

cloud) Run the FusionSolar app and access the Device Commissioning
screen.

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Figure 7-4 Selecting a connection mode (with network access)

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Figure 7-5 Selecting a connection mode (without network access)

b. (Scenario in which the SUN2000 is connected to other management

systems) Run the SUN2000 app and access the operation screen.

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Figure 7-6 Selecting a connection method

2. Enter the login password, tap Log in to access the quick settings screen or the
main menu screen.

NOTICE

● When you log in to the system for the first time, set the login password. To
ensure account security, protect the password by changing it periodically,
and keep it secure. Your password might be stolen or cracked if it is left
unchanged for extended periods. If a password is lost, devices cannot be
accessed. In these cases, the Company shall not be liable for any loss
caused to the plant.
● You will be locked out for 10 minutes after five consecutive failed password
attempts (the interval between two consecutive entries is less than 2
minutes).
● If you log in to the app after the device connects to the app for the first
time or factory defaults are restored, the quick settings screen will be
displayed. Set basic parameters as prompted. If you do not set basic
parameters for the inverter on the quick settings screen, the screen is still
displayed when you log in to the app next time.
● If the device has been connected to the SmartLogger, the quick settings
screen is not automatically displayed when the device is connected to the
app.
● Set the correct grid code based on the application area and scenario of the
solar inverter.

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Figure 7-7 Login

7.1.4 Setting Parameters

7.1.4.1 Setting Grid Parameters

Choose Settings > Grid parameters to set grid parameters.

No. Parameter Description

1 Grid Code Set this parameter based on the grid code of the country or
region where the inverter is used and the inverter application
scenario.

2 Isolation Set the working mode of the inverter based on the grounding
status at DC side and the connection to the power grid.

3 Output mode Specifies whether the inverter output has a neutral wire based
on the application scenario.

4 Auto start upon grid Specifies whether to allow the inverter to automatically start
recovery after the power grid recovers.

5 Grid connection delay Specifies the time after which the inverter begins restarting
after grid recovery (s) after the power grid recovers.

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No. Parameter Description

6 Grid reconnection The standards of certain countries and regions require that after
voltage upper limit (V) the inverter shuts down for protection due to a fault, if the
power grid voltage is higher than Grid reconnection voltage
upper limit, the inverter is not allowed to reconnect to the grid.

7 Grid reconnection The standards of certain countries and regions require that after
voltage lower limit (V) the inverter shuts down for protection due to a fault, if the
power grid voltage is lower than Grid reconnection voltage
lower limit, the inverter is not allowed to reconnect to the grid.

8 Grid reconnection The standards of certain countries and regions require that after
frequency upper limit the inverter shuts down for protection due to a fault, if the
(Hz) power grid frequency is higher than Grid reconnection
frequency upper limit, the inverter is not allowed to reconnect
to the grid.

9 Grid reconnection The standards of certain countries and regions require that after
frequency lower limit the inverter shuts down for protection due to a fault, if the
(Hz) power grid frequency is lower than Grid reconnection
frequency lower limit, the inverter is not allowed to reconnect
to the grid.

7.1.4.2 Setting Protection Parameters

Choose Settings > Protection parameters to set protection parameters.

No. Parameter Description

1 Unbalance voltage Specifies the inverter protection threshold when the power grid
protection threshold voltage is unbalanced.
(%)

2 Insulation resistance To ensure device safety, the inverter detects the insulation
protection threshold resistance of the input side with respect to ground when it
(MΩ) starts a self-check. If the detected value is less than the preset
value, the inverter does not connect to the grid.

4 Phase angle offset The standards of certain countries and regions require that the
protection inverter needs to be protected when the phase angle offset of
the power grid three phases exceeds a certain value.

5 Voltage threshold for Specifies the 10-minute overvoltage protection threshold.

10-minute overvoltage
protection (V)

6 Duration threshold for Specifies the 10-minute overvoltage protection duration.

10-minute overvoltage
protection (ms)

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No. Parameter Description

7 Level-1 overvoltage Specifies the level-1 grid overvoltage protection threshold.

protection threshold
(V)

8 Duration threshold for Specifies the level-1 grid overvoltage protection duration.
level-1 overvoltage
protection (ms)

9 Level-1 undervoltage Specifies the level-1 grid undervoltage protection threshold.

protection threshold
(V)

10 Duration threshold for Specifies the level-1 grid undervoltage protection duration.
level-1 undervoltage
protection (ms)

11 Level-2 undervoltage Specifies the level-2 grid undervoltage protection threshold.

protection threshold
(V)

12 Duration threshold for Specifies the level-2 grid undervoltage protection duration.
level-2 undervoltage
protection (ms)

13 Level-1 overfrequency Specifies the level-1 grid overfrequency protection threshold.

protection threshold
(Hz)

14 Duration threshold for Specifies the level-1 grid overfrequency protection duration.
level-1 overfrequency
protection (ms)

15 Level-1 underfrequency Specifies the level-1 grid underfrequency protection threshold.

protection threshold
(Hz)

16 Duration threshold for Specifies the level-1 grid underfrequency protection duration.
level-1 underfrequency
protection (ms)

17 Active islanding Specifies whether to enable the active islanding protection

protection function.

7.1.4.3 Setting Feature Parameters

Choose Settings > Feature parameters to set feature parameters.

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No. Parameter Description Remarks

1 MPPT multi-peak When the inverter is used in -

scanning scenarios where PV strings are
greatly shaded, set this parameter
to Enable, and then the inverter
will perform MPPT scanning at
regular intervals to locate the
maximum power.

2 MPPT multi-peak Specifies the MPPT scanning This parameter is displayed

scan interval (min) interval. when MPPT multi-peak
scanning is set to Enable.

3 LVRT LVRT is short for low voltage ride- -

through. When the grid voltage is
abnormally low for a short time,
the inverter cannot disconnect
from the power grid immediately
and has to work for some time.

4 LVRT triggering Specifies the threshold for This parameter is displayed

threshold (V) triggering LVRT. The threshold when LVRT is set to Enable.
settings should meet the local
grid standard.

5 LVRT gradient K1 During LVRT, the solar inverter

needs to generate positive-
sequence reactive power to
support the power grid. This
parameter is used to set the
positive-sequence reactive power
generated by the solar inverter.
For example, if you set LVRT
gradient K1 to 2, the increment
of positive-sequence reactive
current generated by the solar
inverter is 20% of the rated
current when the AC voltage
decreases by 10% during LVRT.

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No. Parameter Description Remarks

6 LVRT gradient K2 During LVRT, the solar inverter

needs to generate negative-
sequence reactive power to
support the power grid. This
parameter is used to set the
negative-sequence reactive power
generated by the solar inverter.
For example, if you set LVRT
gradient K2 to 2, the increment
of negative-sequence reactive
current generated by the solar
inverter is 20% of the rated
current when the AC voltage
decreases by 10% during LVRT.

7 Percentage of LVRT During LVRT, the solar inverter

reactive current needs to limit the reactive
limiting current.
For example, if you set
Percentage of LVRT reactive
current limiting to 50, the
reactive current upper limit of the
solar inverter is 50% of the rated
current during LVRT.

8 Threshold of LVRT When Zero current due to

zero-current mode power grid fault is enabled, if
the power grid voltage is less
than the value of Threshold of
LVRT zero-current mode during
LVRT, the zero current mode is
used. Otherwise, the mode
configured in LVRT mode is used.

9 LVRT mode Sets LVRT mode. The options are

Zero-current mode, Constant
current mode, Reactive power
priority mode, and Active power
priority mode.

10 LVRT characteristic Specifies the low voltage ride-

curve through capability of the device.

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No. Parameter Description Remarks

11 RCD enhancement RCD refers to the residual current -

of the inverter to the ground. To
ensure device and personal safety,
RCD should be limited to the
specified value in the standard. If
an AC switch with a residual
current detection function is
installed outside the inverter, this
function should be enabled to
reduce the residual current
generated when the inverter is
running, thereby preventing the
AC switch from misoperations.

12 PID protection at When the inverter outputs -

night reactive power at night and this
parameter is set to Enable, the
inverter will shut down
automatically if it detects
abnormal status of the PID
compensation.

13 HVRT HVRT is short for high voltage -

ride-through. When the grid
voltage is abnormally high for a
short time, the inverter cannot
disconnect from the power grid
immediately and has to work for
some time.

14 HVRT triggering Specifies the threshold for This parameter is displayed

threshold (V) triggering HVRT. The threshold when HVRT is set to Enable.
settings should meet the local
grid standard.

15 HVRT gradient K1 During HVRT, the solar inverter

needs to generate positive-
sequence reactive power to
support the power grid. This
parameter is used to set the
positive-sequence reactive power
generated by the solar inverter.
For example, if you set HVRT
gradient K1 to 2, the increment
of positive-sequence reactive
current generated by the solar
inverter is 20% of the rated
current when the AC voltage
increases by 10% during HVRT.

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No. Parameter Description Remarks

16 HVRT gradient K2 During HVRT, the solar inverter

needs to generate negative-
sequence reactive power to
support the power grid. This
parameter is used to set the
negative-sequence reactive power
generated by the solar inverter.
For example, if you set HVRT
gradient K2 to 2, the increment
of negative-sequence reactive
current generated by the solar
inverter is 20% of the rated
current when the AC voltage
increases by 10% during HVRT.

17 Grid voltage Specifies whether to shield the This parameter is displayed

protection shield undervoltage protection function when LVRT or HVRT is set to
during VRT during LVRT or HVRT. Enable.

18 VRT exit hysteresis Specifies the LVRT/HVRT recovery ● This parameter is displayed
threshold threshold. when LVRT or HVRT is set
to Enable.
● LVRT recovery threshold =
Threshold for triggering
LVRT + VRT exit hysteresis
threshold
● HVRT recovery threshold =
Threshold for triggering
HVRT - VRT exit hysteresis
threshold

19 Zero current due to Certain countries and regions This parameter is displayed
power grid fault have requirements on the output when LVRT or HVRT is set to
current during high/low voltage Enable.
ride-through. In this case, set this
parameter to Enable. After this
parameter is set to Enable, the
output current is less than 10% of
the rated current during high/low
voltage ride-through.

20 Power quality If this parameter is set to Enable, -

optimization mode the inverter output current
harmonics will be optimized.

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No. Parameter Description Remarks

21 PV module type This parameter is used to set ● If this parameter is set to

different types of PV modules and Crystalline silicon or Film,
the shutdown time of the the inverter automatically
concentration PV module. If the detects the power of PV
concentration PV modules are modules when they are
shaded, the power drops shaded and shuts down if
drastically to 0 and the inverter the power is too low.
shuts down. The energy yield ● When concentration PV
would be affected since it takes modules are used:
too long for the power to resume
and inverter to restart. The – If this parameter is set to
parameter does not need to be CPV 1, the inverter can
set for crystalline silicon and filmy quickly restart in 60
PV modules. minutes if the input
power of PV modules
drops drastically due to
shading.
– If this parameter is set to
CPV 2, the inverter can
quickly restart in 10
minutes if the input
power of PV modules
drops drastically due to
shading.

22 PID compensation When the external PID module -

direction compensates the PID voltage for
the PV system, set Built-in PID
compensation direction to the
actual compensation direction of
the PID module so that the
inverter can output reactive
power at night.

23 String connection Specifies the connection mode of ● When PV strings connect to

mode PV strings. the inverter separately (All
PV strings separated), there
is no need to set this
parameter. The inverter can
automatically detect the
connection mode of the PV
strings.
● When PV strings connect to
one another in parallel
outside the inverter and
then connect to it
independently (All PV
strings connected), set this
parameter to All PV strings
connected.

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No. Parameter Description Remarks

24 Communication The standards of certain countries If Communication

interrupted and regions require that the interrupted shutdown is set
shutdown inverter must shut down after the to Enable and the inverter
communication is interrupted for communication is interrupted
a certain time. for a specified time (set by
Communication interruption
duration), the inverter will
automatically shut down.

25 Communication If this parameter is set to Enable, This parameter is displayed

resumed startup the inverter automatically starts when Communication
after communication recovers. If interrupted shutdown is set
this parameter is set to Disable, to Enable.
the inverter needs to be started
manually after communication
recovers.

26 Communication Specifies the duration for -

interruption determining communication
duration (min) interruption. Used for automatic
shutdown for protection in case
of communication interruption.

27 Soft start time (s) Specifies the duration for the -

power to gradually increase when
the inverter starts.

28 Shutdown gradient Specifies the power change speed -

(%/s) when the inverter shuts down.

29 Soft start time Specifies the time for the power -

after grid failure to gradually increase when the
(s) inverter restarts after the power
grid recovers.

30 Hibernation night The inverter monitors PV strings -

at night. If this parameter is set to
Enable, the monitoring function
of the inverter will hibernate at
night to reduce power
consumption.

31 MBUS For inverters that support RS485 -

communication communication and MBUS
communication, you are advised
to set this parameter to Disable
to reduce power consumption.

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No. Parameter Description Remarks

32 Upgrade delay This parameter is mainly used in After the inverter starts to
the upgrade scenarios where the upgrade, if Upgrade delay is
PV power supply is disconnected set to Enable, the upgrade
at night due to no sunlight or package is loaded first. After
unstable at dawn or dusk due to the PV power supply recovers
poor sunlight. and the activation conditions
are met, the inverter
automatically activates the
upgrade.

33 RS485-2 If this parameter is set to Enable, -

communication the RS485-2 port can be used. If
the port is not used, you are
advised to set this parameter to
Disable to reduce power
consumption.

34 String monitor The inverter monitors PV strings If PV strings are often shaded,
in real time. If any PV string is you are advised to set String
abnormal (such as the PV string is monitor to Disable to prevent
shaded or the electric energy false alarms.
yield decreases), the inverter
generates an alarm to remind
maintenance personnel to
maintain the PV string in a timely
manner.

35 Tracker controller Selects a controller vendor. -

36 String detection Specifies the threshold for This parameter is displayed

reference determining PV string exception. when String monitor is set to
asymmetric The false alarms caused by fixed Enable.
coefficient shadow shading can be controlled
by changing this parameter.

37 String detection Specifies the threshold for

starting power starting PV string exception
percentage (%) detection. The false alarms
caused by fixed shadow shading
can be controlled by changing
this parameter.

38 Quick startup for Specifies whether to allow the -

short-time grid device to quickly start after the
disconnection power grid recovers from a short-
time failure.

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No. Parameter Description Remarks

39 Duration for The standards of certain countries

determining short- and regions require that the
time grid inverter should not disconnect
disconnection (ms) from the power grid if the power
-
grid experiences a short-time
failure. After the fault is rectified,
the inverter output power needs
to be quickly restored.

40 Output impedance After Output impedance -

enhancement enhancement is enabled, you can
set Frequency to which output
impedance enhancement
applies to increase the output
impedance at this frequency.

41 Frequency to which Specifies the frequency to which This parameter is displayed

output impedance output impedance enhancement when Output impedance
enhancement applies. enhancement is set to Enable.
applies (Hz)

42 Auto recovery from ● If this parameter is set to -

string-to-ground Enable, the String Short-
short-circuit Circuited to Ground alarm is
protection automatically cleared after
fault recovery.
● If this parameter is set to
Disable, the String Short-
Circuited to Ground alarm
cannot be automatically
cleared. You need to manually
clear the alarm.

7.1.4.4 Setting Power Adjustment Parameters

Choose Settings > Power adjustment to go to the parameter setting screen.

No. Parameter Description Remarks

1 Remote power If this parameter is set to Enable, -

schedule the inverter responds to the
scheduling instruction from the
remote port. If this parameter is
set to Disable, the inverter does
not respond to the scheduling
instruction from the remote port.

2 Schedule Specifies the time for maintaining When this parameter is set to
instruction valid the scheduling instruction. 0, the scheduling instruction
duration (s) takes effect permanently.

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No. Parameter Description Remarks

3 Maximum apparent Specifies the output upper If the maximum active power
power (kVA) threshold for the maximum equals the value of
apparent power to adapt to the Smax_limit, this parameter is
capacity requirements of standard not displayed.
and customized inverters.

4 Maximum active Specifies the output upper -

power (kW) threshold for the maximum active
power to adapt to different
market requirements.

5 Shutdown at 0% If this parameter is set to Enable, -

power limit the inverter shuts down after
receiving the 0% power limit
command. If this parameter is set
to Disable, the inverter does not
shut down after receiving the 0%
power limit command.

6 Active power Specifies the change speed of the -

change gradient inverter active power.
(%/s)

7 Derated by active Adjusts the active power output If this parameter is set to 100,
power % (0.1%) of the inverter by percentage. the inverter outputs based on
the maximum output power.

8 Active power Adjusts the active power output -

derating in of the inverter by fixed value.
absolute power
(kW)

9 Reactive power Specifies the change speed of the -

change gradient inverter reactive power.
(%/s)

10 Reactive power Specifies the adjustment time for -

adjustment time the reactive power to reach the
(s) target value during reactive
power adjustment.

11 Power factor Specifies the power factor of the -

inverter.

12 Reactive power Specifies the reactive power -

compensation output by the inverter.
(Q/S)

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No. Parameter Description Remarks

13 Overfrequency If this parameter is set to Enable, -

derating the active power of the inverter
will be derated according to a
certain slope when the grid
frequency exceeds the frequency
that triggers overfrequency
derating.

14 Trigger frequency The standards of certain countries ● This parameter is displayed

of overfrequency and regions require that the when Overfrequency
derating (Hz) output active power of inverters derating is set to Enable.
be derated when the power grid ● When setting this
frequency exceeds a certain value. parameter, ensure that the
15 Quit frequency of Specifies the frequency threshold following condition is met:
overfrequency for exiting overfrequency Quit frequency of
derating (Hz) derating. overfrequency derating ≤
Trigger frequency of
16 Cutoff frequency of Specifies the frequency threshold overfrequency derating <
overfrequency for cutting off overfrequency Cutoff frequency of
derating (Hz) derating. overfrequency derating.

17 Cutoff power of Specifies the power threshold for

overfrequency cutting off overfrequency
derating (%) derating.

18 Power recovery Specifies the recovery rate of the

gradient of overfrequency derating power.
overfrequency
derating (%/min)

19 PF-U voltage Specifies the time for filtering the -

detection filtering grid voltage in the PF-U curve.
time (s)

20 Active power Adjusts the active output baseline The apparent power baseline
baseline (kW) of the inverter. must be greater than or equal
to the active power baseline.
21 Apparent power Adjust the apparent output
baseline (kVA) baseline of the inverter.

22 Communication In the inverter export limitation -

disconnection fail- scenario, if this parameter is set
safe to Enable, the inverter will
perform active power derating by
percentage when the
communication between the
inverter and the SmartLogger or
Smart Dongle is disconnected for
more than the time specified by
Communication disconnection
detection time.

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No. Parameter Description Remarks

23 Communication Specifies the fail-safe detection This parameter is displayed

disconnection time for the disconnection when Communication
detection time (s) between the inverter and the disconnection fail-safe is set
SmartLogger or Smart Dongle. to Enable.

24 Active power mode Specifies the protection threshold

when of the active power after
communication communication is interrupted.
fails The value can be a percentage or
a fixed value.

25 Active power Specifies the active power This parameter is displayed

threshold when threshold in percentage. whenCommunication
communication disconnection fail-safe is set
fails (%) to Enable and Active power
mode when communication
fails is set to a percentage.

26 Reactive power Specifies the protection threshold This parameter is displayed

mode when of the reactive power after when Communication
communication communication is interrupted, disconnection fail-safe is set
fails including Q/S and power factor. to Enable.

27 Reactive power Specifies the Q/S threshold of the This parameter is displayed
threshold when reactive power. when Communication
communication disconnection fail-safe is set
fails to Enable and Reactive
power mode when
communication fails is set to
Power factor.

28 Closed-loop ● If multiple inverters are -

controller cascaded, the Smart Dongle or
SmartLogger is connected, and
closed-loop scheduling is
enabled, set this parameter to
SDongle/SmartLogger.
● If there is only one inverter
and closed-loop scheduling is
enabled, set this parameter to
Inverter.
● If closed-loop scheduling is
disabled, retain the default
value.

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No. Parameter Description Remarks

29 Underfrequency The standards of certain countries -

rise power and regions require that when the
power grid frequency is lower
than the frequency threshold for
power raising, the device needs to
increase the active power output
to help increase the power grid
frequency. In this case, set this
parameter to Enable.

30 Power recovery Specifies the power recovery rate This parameter is displayed
gradient of of underfrequency-caused raising. when Underfrequency rise
underfrequency rise power is set to Enable.
power (%/min)

31 Cutoff frequency of Specifies the frequency threshold

underfrequency rise for stopping underfrequency-
power (Hz) caused raising.

32 Cutoff power of Specifies the power threshold for

underfrequency rise stopping underfrequency-caused
power (%) raising.

33 Trigger frequency Specifies the frequency threshold

of underfrequency for power raising.
rise power (Hz)

34 Quit frequency of Specifies the exit frequency of

underfrequency rise power raising caused by
power (Hz) underfrequency.

35 Limit value for Specifies the minimum power -

minimum PF of Q- factor for Q-U adjustment.
U characteristic
curve

36 Power percentage Specifies the reference apparent -

for triggering Q-U power in percent. When the
scheduling actual apparent power of the
device is greater than the value of
this parameter, the Q-U
characteristic curve scheduling
function is enabled.

37 Q-U characteristic The device adjusts Q/S (the ratio -

curve of the output reactive power to
apparent power) in real time
based on U/Un(%) (the ratio of
the actual power grid voltage to
the rated power grid voltage).

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No. Parameter Description Remarks

38 Q-P characteristic The device adjusts Q/Pmax (the -

curve ratio of the reactive power to the
maximum active power) in real
time based on P/Pmax (the ratio
of the active power to the
maximum active power).

39 Cosφ-P/Pn The device adjusts the output -

characteristic curve power factor cosφ in real time
based on P/Pn (%).

7.2 (Optional) Installing a Smart Dongle

Communication parameters have been set for the solar inverter.

Step 1 Install the SIM card.

NOTE

● If the Smart Dongle is configured with a SIM card, you do not need to perform this step.
● If the Smart Dongle is not configured with a SIM card, you need to prepare a standard
SIM card (size: 25 mm x 15 mm; capacity: ≥ 64 KB).
● When installing the SIM card, determine its installation direction based on the silk
screen and arrow on the card slot.
● Press the SIM card in place to lock it. In this case, the SIM card is correctly installed.
● When removing the SIM card, push it inward to eject it.
● When reinstalling the cover of the Smart Dongle, ensure that the buckle springs back in
place.

Figure 7-8 Installing the SIM card

Step 2 Secure the Smart Dongle.

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Figure 7-9 Installing the Smart Dongle

----End

7.3 Upgrading the Inverter

USB flash drives of SanDisk, Netac, and Kingston are recommended. Other brands
may be incompatible.

NOTE

Delete the script file immediately after use to reduce information disclosure risks.

Procedure
Step 1 Download the required software upgrade package from the technical support
website.
Step 2 Decompress the upgrade package and copy all files to the root directory of the
USB flash drive.

NOTICE

Do not modify the content in the upgrade package because the files involve RSA
signature verification. If you modify the content, the upgrade will fail.

Step 3 Connect the USB flash drive to the USB port. The system automatically identifies
the USB flash drive and executes all commands specified in the boot script file.
View the LED indicator to determine the operating status.

Table 7-1 LED indicator description

LED Indicator Status Meaning

Green off There is no operation with a USB

flash drive.

Blinking green slowly There is an operation with a USB

flash drive.

Blinking green fast An operation with a USB flash

drive has failed.

Steady green An operation with a USB flash

drive is successful.

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Step 4 The system automatically restarts when the upgrade is completed. All LED
indicators are off during the restart. After the restart, the indicator is blinking
green slowly for 1 minute and then it becomes steady green, which indicates that
the upgrade is successful.

----End

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8 Maintenance

Prerequisites

DANGER

● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.

WARNING

● Before performing maintenance, power off the equipment, follow the

instructions on the delayed discharge label, and wait for a period of time as
specified to ensure that the equipment is not energized.

8.1 Shutdown and Power-Off

Context

WARNING

● If two SUN2000s share the same AC switch on the AC side, power off the two
SUN2000s.
● After the SUN2000 powers off, the remaining electricity and heat may still
cause electric shocks and body burns. Therefore, put on protective gloves and
begin servicing the SUN2000 15 minutes after the power-off.

Procedure
Step 1 Run a shutdown command on the SUN2000 app, SmartLogger, or NMS.

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For details, see 7 Man-Machine Interactions, or the SmartLogger or NMS user

manual.

Step 2 Turn off the AC switch between the SUN2000 and the power grid.

Step 3 Set all DC switches to OFF.

----End

8.2 Power-Off for Troubleshooting

Context
To prevent personal injury and equipment damage, perform the following
procedure to power off the solar inverter for troubleshooting or replacement.

CAUTION

● When a solar inverter is faulty, try to avoid standing in front of the solar
inverter.
● If the LED1 indicator of the inverter is off, the switches are in the OFF position,
do not operate the DC switches of the inverter. In this case, go to Step 4.
● Do not operate the DC switch on the solar inverter before you finish Step 3 to
Step 5.
● The DC switch can be automatically disconnected when an internal fault is
detected in an inverter. Do not turn on the switch before the fault is cleared.
● If the AC switch between the solar inverter and the power grid has
automatically disconnected, do not turn on the switch before the fault is
rectified.
● Before power-off for troubleshooting, do not touch the energized components
of the solar inverter. Otherwise, electric shocks or arcing may occur.

Procedure
Step 1 Wear proper personal protective equipment (PPE).

Step 2 If the solar inverter is not shut down due to a fault, send a shutdown command
on the SUN2000 app, SmartLogger, or management system. If the solar inverter
has shut down due to a fault, go to the next step.

Step 3 Turn off the AC switch between the solar inverter and the power grid.

Step 4 Measure the DC current of each PV input string using a clamp meter that is set to
the DC position.
● If the current is less than or equal to 0.5 A, go to the next step.
● If the current is higher than 0.5 A, wait until the solar irradiance decreases
and the PV string current decreases below 0.5 A at night, and then go to the
next step.

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Step 5 Open the maintenance compartment door, install a support bar, and use a
multimeter to measure the phase voltages of the AC terminal block. Ensure that
the AC side of the solar inverter is disconnected.
Step 6 Turn off all DC input switches of the solar inverter.

Figure 8-1 Power-off for maintenance

Step 7 Wait for 15 minutes and troubleshoot or repair the inverter.

WARNING

● Do not open the host panel for maintenance if the solar inverter is emitting
odor or smoke, or has obvious exceptions.
● If the solar inverter does not emit odor or smoke and is intact, repair or restart
it based on the alarm handling suggestions. Do not stand in front of the solar
inverter during the restart.

----End

8.3 Routine Maintenance

To ensure that the solar inverter can operate properly for a long term, you are
advised to perform routine maintenance on it as described in this chapter.

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CAUTION

● Before cleaning the system, connecting cables, and maintaining the grounding
reliability, power off the system and ensure that the all DC switches on the
solar inverter are OFF.
● If you need to open the maintenance compartment door in rainy or snowy
days, take protective measures to prevent rain or snow from entering the
maintenance compartment. If unavoidable, do not open the maintenance
compartment door.

Table 8-1 Maintenance list

Check Item Check Method Maintenance

Interval

Cleanness of air ● Check whether there is dust on Once every 6 to 12

intake and the air intake and exhaust vents. months
exhaust vents, If necessary, remove the baffle
and fans of the air intake vent and clean
the dust.
● Check whether the fans produce
abnormal sounds during
operation.

System running ● The solar inverter is not Once every 6 months

status damaged or deformed.
● The solar inverter operates with
no abnormal sound.
● All solar inverter parameters are
correctly set. Perform this check
when the solar inverter is
running.

Cables ● Cables are securely connected. The first inspection is

connections ● Cables are intact, and in 6 months after the
particular, the parts touching initial commissioning.
the metallic surface are not From then on, the
scratched. interval can be 6 to
12 months.
● Check whether the sealing caps
of idle DC input terminals fall
off.
● Unused terminals and ports are
locked by watertight caps.

Grounding Ground cables are securely The first inspection is

reliability connected. 6 months after the
initial commissioning.
From then on, the
interval can be 6 to
12 months.

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Check Item Check Method Maintenance

Interval

Clear vegetation ● Perform inspection and weeding Based on the local

around the as required. wilting season
inverters ● Clean the site promptly after
weeding.

Figure 8-2 Removing the baffle of the air intake vent

NOTICE

After the cleaning is complete, reinstall the baffle plate. Tighten the screws with a
torque of 1.2 N·m.

8.4 Troubleshooting
Alarm severities are defined as follows:
● Major: The inverter is faulty or the external environment is abnormal. As a
result, the output power decreases or the inverter stops feeding into the grid.
● Minor: Some components are faulty without affecting the grid-tied power
generation.
● Warning: The solar inverter works properly. The output power decreases or
some authorization functions fail due to external factors.

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Table 8-2 Common alarms and troubleshooting measures

Alarm Alarm Alarm Possible Cause Suggestion
ID Name Severity

2001 High Major ● Cause ID = 1: PV1 and PV2 Reduce the number of PV
String ● Cause ID = 2: PV3 and PV4 modules connected in series
Input in the PV string until the PV
Voltage ● Cause ID = 3: PV5 and PV6 string open-circuit voltage is
● Cause ID = 4: PV7 and PV8 not greater than the
● Cause ID = 5: PV9 and PV10 maximum operating voltage
of the solar inverter. After the
● Cause ID = 6: PV11 and PV12 PV array configuration is
● Cause ID = 7: PV13 and PV14 corrected, the alarm
● Cause ID = 8: PV15 and PV16 disappears.
● Cause ID = 9: PV17 and PV18
● Cause ID = 10: PV19 and PV20
The PV array is not properly
configured. Excessive PV modules
are connected in series to a PV
string, and therefore the PV string
open-circuit voltage exceeds the
maximum operating voltage of
the solar inverter.

2003 DC arc Major Cause ID = 1–20: PV1–PV20 Check whether the PV string
fault The PV string power cables arc or cables arc or are in poor
are in poor contact. contact.

2009 String Major 1. A short circuit has occurred 1. Check the output-to-
Short- between the PV array and the ground impedance of the
Circuited ground. PV array. If a short circuit
to 2. The ambient air of the PV or inadequate insulation is
Ground array is damp and the detected, rectify it.
insulation between the PV 2. If auto recovery from
array and the ground is poor. string-to-ground short-
circuit protection is
disabled, check and rectify
the preceding faults, and
manually clear the alarm.
3. If auto recovery from
string-to-ground short-
circuit protection is
enabled, the alarm will be
automatically cleared after
fault recovery.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2011 String Major Cause ID = 1–20: PV1–PV20 1. Check whether the PV

Reverse The PV string is reversely string is connected to the
Connecti connected. device in reverse polarity.
on If yes, wait until the PV
string current decreases to
below 0.5 A, set DC
SWITCH to OFF, and adjust
the PV string polarity.
2. If the fault persists, reset
the device on the local
maintenance app or
WebUI of the upper-layer
controller. Alternatively,
you can turn off the AC
and DC switches, wait for
5 minutes, and then turn
on the AC and DC
switches.

2012 String Warnin Cause ID = 1–20: PV1–PV20 1. Check whether the

Current g Only a few PV modules are number of PV modules
Backfeed connected in series in the PV connected in series in the
string. Therefore, the terminal PV string is less than that
voltage is lower than that of in other PV strings
other PV strings. connected in parallel. If
yes, wait until the solar
irradiance declines at
night and the PV string
current drops below 0.5 A.
Then, turn off the DC
switches and add more PV
modules.
2. Check whether the PV
string is shaded.
3. Check whether the open-
circuit voltage of the PV
string is normal.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2014 High Major Cause ID = 1 1. If no PID compensation

Input The voltage between the input PV device exists in the system,
String string and the ground is disable the PID protection
Voltage abnormal, and there is a risk of function at night. Note: If
to power attenuation. the PID protection
Ground function is disabled but
reactive power
compensation at night is
enabled, PV modules may
attenuate.
2. If there is a PID
compensation device in
the system, check whether
it is faulty. If yes, rectify
the fault.
3. Check whether the
settings of compensation
direction for the solar
inverter and the PID
device are consistent. If
not, set them to be
consistent based on the PV
module model. (Note: If
the PV– is set to positive
offset, the voltage
between the solar inverter
PV– and the ground
should be greater than 0 V
to clear the alarms; if the
PV+ is set to negative
offset, the voltage
between the solar inverter
PV+ and the ground
should be less than 0 V to
clear the alarms.)
4. If the fault occurs
frequently, contact
technical support.

2015 PV String Warnin Cause ID = 1–20 1. Check whether the solar

Loss g This alarm is generated when the inverter terminals are
PV string status is abnormal due properly connected.
to the following conditions: a 2. Check whether the PV
single PV string is lost; both 2- string terminals are
in-1 PV strings are lost; one of the properly connected.
2-in-1 PV strings is lost. 3. If a 2-in-1 terminal is
used, check whether it is
normal.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2021 AFCI self- Major Cause ID = 1, 2 Turn off the AC output switch
check The AFCI self-check fails. and then the DC input
failure switches. After 5 minutes,
turn them on in the same
sequence. If the fault persists,
contact technical support.

2031 Phase Major Cause ID = 1 Check the impedance of the

Wire The impedance of the output output phase wire to PE,
Short- phase wire to PE is low or the locate the position with lower
Circuited output phase wire is short- impedance, and rectify the
to PE circuited to PE. fault.

2032 Grid Loss Major Cause ID = 1 1. Check the AC voltage.

1. The power grid experiences an 2. Check whether the AC
outage. circuit is disconnected or
2. The AC circuit is disconnected the AC switch is off.
or the AC switch is off.

2033 Grid Major Cause ID = 1 1. If the alarm occurs

Undervol The grid voltage is below the occasionally, the power
tage lower threshold or the grid may be abnormal
undervoltage duration exceeds temporarily. The solar
the time that triggers low voltage inverter automatically
ride-through (LVRT). recovers after detecting
that the power grid
becomes normal.
2. If the alarm occurs
frequently, check whether
the power grid voltage is
within the acceptable
range. If not, contact the
local power operator. If
yes, log in to the mobile
app, SmartLogger, or
network management
system (NMS) to modify
the grid undervoltage
protection threshold with
the consent of the local
power operator.
3. If the fault persists for a
long time, check the AC
circuit breaker and AC
output power cable.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2034 Grid Major Cause ID = 1 1. Check whether the grid

Overvolt The grid voltage exceeds the connection voltage
age upper threshold or the exceeds the upper
overvoltage duration exceeds the threshold. If yes, contact
time that triggers high voltage the local power operator.
ride-through (HVRT). 2. If you have confirmed that
the grid connection
voltage exceeds the upper
threshold and have
obtained the consent of
the local power operator,
modify the overvoltage
protection threshold.
3. Check whether the peak
grid voltage exceeds the
upper threshold.

2035 Grid Volt. Major Cause ID = 1 1. Check that the grid

Imbalanc The difference between grid voltage is within the
e phase voltages exceeds the upper normal range.
threshold. 2. Check that the AC output
power cable is correctly
connected. If the AC
output power cable is
correctly connected, yet
the alarm persists and
affects the energy yield of
the PV plant, contact the
local power operator.

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ID Name Severity

2036 Grid Major Cause ID = 1 1. If the alarm occurs

Overfreq Power grid exception: The actual occasionally, the power
uency power grid frequency is higher grid may be abnormal
than the standard requirement temporarily. The solar
for the local power grid. inverter automatically
recovers after detecting
that the power grid
becomes normal.
2. If the alarm occurs
frequently, check whether
the power grid frequency
is within the acceptable
range. If not, contact the
local power operator. If
yes, log in to the mobile
phone app, SmartLogger,
or NMS to modify the
power grid overfrequency
protection threshold with
the consent of the local
power operator.

2037 Grid Major Cause ID = 1 1. If the alarm occurs

Underfre Power grid exception: The actual occasionally, the power
quency power grid frequency is lower grid may be abnormal
than the standard requirement temporarily. The solar
for the local power grid. inverter automatically
recovers after detecting
that the power grid
becomes normal.
2. If the alarm occurs
frequently, check whether
the power grid frequency
is within the acceptable
range. If not, contact the
local power operator. If
yes, log in to the mobile
phone app, SmartLogger,
or NMS to modify the
power grid
underfrequency protection
threshold with the consent
of the local power
operator.

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ID Name Severity

2038 Unstable Major Cause ID = 1 1. If the alarm occurs

Grid Power grid exception: The actual occasionally, the power grid
Frequenc grid frequency change rate does may be abnormal
y not comply with the local power temporarily. The solar
grid standard. inverter automatically
recovers after detecting that
the power grid becomes
normal.
2. If the alarm occurs
frequently, check whether the
grid frequency is within the
acceptable range. If not,
contact the local power
operator.

2039 AC Major Cause ID = 1 1. The device detects its

Overcurr The grid experiences a dramatic external working conditions
ent voltage drop or is short-circuited. in real time. After the fault is
As a result, the transient AC rectified, the device
current of the device exceeds the automatically recovers.
upper threshold and triggers 2. If the alarm occurs
protection. frequently and affects the
operation of the power plant,
check whether AC short
circuit exists. If the fault
persists, contact your dealer
or technical support.

2040 Output Major Cause ID = 1 1. If the exception is caused

DC The DC component of the solar by an external fault, the
Compone inverter output current exceeds solar inverter
nt the specified upper threshold. automatically recovers
Overhigh after the fault is rectified.
2. If the alarm occurs
frequently, contact your
dealer or technical
support.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2051 Abnorma Major Cause ID = 1 1. If an alarm is generated,

l Residual The insulation impedance of the check whether the
Current input side to PE decreases when impedance between PV
the solar inverter is operating. strings and the ground is
too low, or a PV string is
short-circuited to the
ground due to damage.
2. If the alarm occurs
frequently or persists,
check whether the
impedance between the
PV string and the ground
is too low.

2061 Abnorma Major Cause ID = 1 1. Check that the neutral

l The neutral wire or PE wire is not wire and PE wire of the
Groundin connected when Output mode of solar inverter are properly
g the solar inverter is set to Three- connected.
phase four-wire. 2. Check whether the voltage
between the neutral wire
and the ground exceeds 30
V. If yes, set Output mode
to Three-phase three-
wire on the mobile app,
SmartLogger, or NMS after
obtaining the consent of
the local power operator.

2062 Low Major Cause ID = 1 1. Check the impedance of

Insulatio 1. The PV string is short-circuited the PV string to PE. If a
n to PE. short circuit occurs or the
Resistanc insulation is insufficient,
e 2. The PV string has been in a rectify it.
moist environment for a long
time and the circuit is not well 2. Check that the PE cable of
insulated to ground. the solar inverter is
correctly connected.
3. If you are sure that the
impedance is less than the
default value in a cloudy
or rainy environment,
reset Insulation
resistance protection.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

2063 Cabinet Minor Cause ID = 1 1. Check the ventilation and

Overtem 1. The solar inverter is installed whether the ambient
perature in a place with poor temperature of the solar
ventilation. inverter exceeds the upper
limit. If the ventilation is
2. The ambient temperature is poor or the ambient
too high. temperature is too high,
3. The solar inverter is not improve ventilation.
working properly. 2. If both the ventilation and
ambient temperature
meet requirements yet the
fault persists, contact your
dealer or technical
support.

2064 Device Major Cause ID = 1-5, 7-12, 20 ● Cause ID = 1

Fault A fault occurs on the internal Wait until the PV string
inverter circuit. current decreases to below
0.5 A, and then turn off all
DC switches. If the fault
persists, contact your dealer
or technical support.
● Cause ID = 2-5, 7-12
Turn off the AC output switch
and then the DC input
switches. After 5 minutes,
turn them on in the same
sequence. If the fault persists,
contact technical support.
● Cause ID = 20
Do not turn off the AC
output switch or DC input
switch. Contact your dealer
or technical support.

2065 Upgrade Minor Cause ID = 1–4 1. Perform an upgrade again.

Failed or The upgrade does not complete 2. If the update fails for
Software normally. multiple times, contact
Version your dealer or technical
Unmatch support.

2066 License Warnin Cause ID = 1 1. Apply for a new license.

Expired g 1. The privilege license has 2. Load a new license.
entered the grace period.
2. The privilege feature will be
invalid soon.

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ID Name Severity

2067 Faulty Major Cause ID = 1 1. Check whether the

Power The power meter is disconnected. configured power meter
Collector model is the same as the
actual model.
2. Check whether the
communications
parameters of the power
meter are the same as the
RS485 configurations of
the solar inverter.
3. Check whether the power
meter is powered on and
whether the RS485
communications cable is
connected.

2085 Built-in Minor Cause ID = 1, 2 ● Cause ID = 1

PID ● The output resistance of PV 1. Turn off the AC output
operation arrays to ground is low. switch and DC input
abnormal switch, wait for a
● The system insulation
resistance is low. period of time (for
details about the wait
time, see the
description on the
device safety warning
label), and then turn on
the DC input switch
and AC output switch.
2. If the fault persists,
contact your dealer or
technical support.
● Cause ID = 2
1. Check the impedance
between the PV array
output and the ground.
If a short circuit occurs
or the insulation is
insufficient, rectify the
fault.
2. If the fault persists,
contact your dealer or
technical support.

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ID Name Severity

2086 External Major Cause ID = 1–3: FAN 1–3 1. Shut down the fan, turn
Fan The external fan is short-circuited, off the DC switch, check
Abnorma the power supply is insufficient, whether the fan blades
l or the air channel is blocked. are damaged, and clear
the foreign matter around
the fan.
2. Reinstall the fan, turn on
the DC switch, and wait
for the solar inverter to
start. If the fault persists
after 15 minutes, replace
the external fan.

2087 Internal Major Cause ID = 1 Turn off the AC output switch

Fan The internal fan is short-circuited, and then the DC input switch.
Abnorma the power supply is insufficient, Turn them on after 5 minutes
l or the fan is damaged. and wait for the solar
inverter to connect to the
power grid. If the fault
persists after 5 minutes,
contact your dealer or
technical support for
replacement.

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ID Name Severity

2088 Abnorma Major ● Cause ID = 1 ● Cause ID = 1/2

l DC The fuse is not in position or is Turn off the AC output
protectio blown. switch and DC input
n unit ● Cause ID = 2 switch, and then turn
The two relays on the breaking them on after 5 minutes.
board are open-circuited. Wait for the inverter to
connect to the power grid.
● Cause ID = 3 If the alarm persists after
The contact points of the DC 5 minutes, contact your
switches are stuck. dealer or technical
support.
● Cause ID = 3
If the PV indicator (LED1)
is off, contact your dealer
or Huawei technical
support to replace the
device. If the PV indicator
(LED1) is on, wait until the
PV string current
decreases to below 0.5 A.
Then turn off the AC
output switch and then
the DC input switch. After
5 minutes, turn on the AC
output switch and the DC
input switch. Wait until
the inverter connects to
the power grid. If the fault
persists after 5 minutes,
contact your dealer or
technical support for
replacement.

2093 Abnorma Minor Cause ID=1 Check whether all DC

l DC The DC switch is not in the ON switches are in the ON
Switches position, or the DC switch reset position. If not, turn the
button is not pressed down to the switches to the ON position
bottom. (you can rotate the switches
with force to ensure that they
are in position). If the
switches still cannot be
turned to the ON position,
press the reset buttons of all
DC switches inwards until
they cannot be moved
further, and then turn on the
DC switches again.

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Alarm Alarm Alarm Possible Cause Suggestion

ID Name Severity

61440 Faulty Minor Cause ID = 1 Turn off the AC output switch

Monitori 1. The flash memory is and then the DC input
ng Unit insufficient. switches. After 5 minutes,
turn them on in the same
2. The flash memory has bad sequence. If the fault persists,
sectors. replace the monitoring board,
or contact your dealer or
technical support.

NOTE

If you cannot rectify the fault using the recommended method in the Suggestion column,
contact your dealer or technical support.

8.5 Replacing a Fan

CAUTION

● Before replacing a fan, power off the inverter.

● When replacing a fan, use insulation tools and wear personal protective
devices.

NOTE

If the fan tray gets stuck when being pulled or pushed, slightly lift it.

Step 1 Remove the screw on the fan tray and save it. Pull out the fan tray until the fan
baffle plate aligns with the inverter chassis.

Figure 8-3 Pulling out fan tray (1)

Step 2 Remove the cable ties shared by the cables, unscrew the connectors, and
disconnect the cables.

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Figure 8-4 Disconnecting cables

Step 3 Pull out the fan tray.

Figure 8-5 Pulling out fan tray (2)

Step 4 Remove cable ties from the faulty fan.

● FAN 1 Faulty

Figure 8-6 Removing the FAN 1 cable ties

● FAN 2 Faulty

Figure 8-7 Removing the FAN 2 cable ties

● FAN 3 Faulty

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Figure 8-8 Removing the FAN 3 cable ties

Step 5 Remove the faulty fan (FAN 1 is used as an example).

Figure 8-9 Removing the fan

Step 6 Install the new fan (FAN 1 is used as an example).

Figure 8-10 Installing a new fan

Step 7 Bind the fan cables.

● Binding positions for fan 1

Figure 8-11 Binding the FAN 1 cables

● Binding positions for fan 2

Figure 8-12 Binding the FAN 2 cables

● Binding positions for fan 3

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Figure 8-13 Binding the FAN 3 cables

Step 8 Push the fan tray into the slot until the fan baffle plate aligns with the inverter
chassis.

Figure 8-14 Pushing the fan tray in

Step 9 Connect the cables correctly according to the cable labels and bind the cables.

Figure 8-15 Reconnecting and binding the cables

Step 10 Push the fan tray into the slot and tighten the screw.

Figure 8-16 Reinstalling the fan tray

----End

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8.6 Resetting and Turning On the DC Switch

Prerequisites
If internal inverter fault is displayed on the mobile app or remote monitoring
system and the DC switch is OFF, the DC switch of the inverter has been
automatically turned off. In this case, rectify the fault based on the alarm
handling suggestions before turning on the DC switch.

Procedure
Step 1 Loosen the caps of the RESET buttons for the three DC switches, and press the
RESET buttons inwards until you cannot go any further.
Step 2 Set the DC switches to ON.
Step 3 Tighten the caps of the RESET buttons.

Figure 8-17 Resetting and turning on the DC switch (DC SWITCH 1 is used as an
example)

----End

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual 9 Handling the Inverter

9 Handling the Inverter

9.1 Removing the SUN2000

NOTICE

Before removing the SUN2000, disconnect both AC and DC connections.

Perform the following operations to remove the SUN2000:

1. Disconnect all cables from the SUN2000, including RS485 communications
cables, DC input power cables, AC output power cables, and PGND cables.
2. Remove the SUN2000 from the mounting bracket.
3. Remove the mounting bracket.

9.2 Packing the SUN2000

● If the original packing materials are available, put the SUN2000 inside them
and then seal them by using adhesive tape.
● If the original packing materials are not available, put the SUN2000 inside a
suitable cardboard box and seal it properly.

9.3 Disposing of the SUN2000

If the SUN2000 service life expires, dispose of it according to the local disposal
rules for electrical equipment waste.

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual 10 Technical Specifications

10 Technical Specifications

Efficiency
Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Maximum ≥ 98.6% (400 V) and ≥ ≥ 98.6% (380 V/400 V) ≥ 98.6% (380 V/400 V)
efficiency 98.8% (480 V) and ≥ 98.8% (480 V)

Chinese - 98.1% (380 V) -

efficiency 98.2% (400 V)

European ≥ 98.4% (400 V) and ≥ - ≥ 98.4% (380 V/400 V)

efficiency 98.6% (480 V) and ≥ 98.6% (480 V)

Input
Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Maximum input 1100 V

voltagea

Operating voltage 200–1000 V

rangeb

Minimum startup 200 V

voltage

Full-load MPPT 540–800 V (400 V) 540–800 V (380 V/400 540–800 V (380 V/400
voltage range and 625–850 V (480 V) V) and 625–850 V
V) (480 V)

Rated input voltage 600 V (400 V) and 720 600 V (380 V/400 V) 570 V (380 V), 600 V
V (480 V) (400 V) and 720 V
(480 V)

Maximum input 30 A 30 A 30 A
current per MPPT

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual 10 Technical Specifications

Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Maximum input 20 A 20 A 20 A
current per string

Maximum short-circuit 40 A
current (per MPPT)

Maximum backfeed 0A
current to the PV array

Number of inputs 20

Number of MPP 10
trackers

Note a: The maximum input voltage is the upper threshold of the DC voltage. If the input voltage
exceeds the threshold, the solar inverter may be damaged.
Note b: If the input voltage is beyond the operating voltage range, the solar inverter cannot work
properly.

Output
Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Rated active power 115 kW 110 kW 100 kW

Maximum apparent 125 kVA 121 kVA 110 kVA

power

Maximum active 125 kW 121 kW 110 kW

power (cosφ = 1)

Rated output voltagea 230 V/400 V and 277 220 V/380 V and 230 220 V/380 V, 230
(phase voltage/line V/480 V, V/400 V, V/400 V and 277
voltage) 3 W + (N)b + PE 3 W + (N)b + PE V/480 V,
3 W + (N)b + PE

Rated output current 166.0 A (400 V) and 167.2 A (380 V) and 152.0 A (380 V), 144.4
138.4 A (480 V) 158.8 A (400 V) A (400 V) and 120.3 A
(480 V)

Rated grid frequency 50 Hz/60 Hz

Maximum output 182.3 A (400 V) and 185.7 A (380 V) and 168.8 A (380 V), 160.4
current 151.9 A (480 V) 176.4 A (400 V) A (400 V) and 133.7 A
(480 V)

Power factor 0.8 leading and 0.8 lagging

Maximum total < 3%

harmonic distortion
(rated power)

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual 10 Technical Specifications

Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Note a: The rated output voltage is determined by Grid code, which can be set on the SUN2000
app, SmartLogger, or NMS.
Note b: You can determine whether to connect the neutral wire to the SUN2000 based on the
application scenario. If no neutral wire is used, set Output mode to Three-phase three-wire. If
the neutral wire is used, set the Output mode to Three-phase four-wire.

Protection
Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

AFCI - - Supported

Input DC Supported
switch

Anti-islanding Supported
protection

Output Supported
overcurrent
protection

Input reverse Supported

connection
protection

PV string fault Supported

detection

DC surge Supported
protection

AC surge Supported
protection

Insulation Supported
resistance
detection

Residue current Supported

monitoring unit
(RCMU)

Overvoltage PV II/AC III

category

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual 10 Technical Specifications

Display and Communication

Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Display LED indicators, WLAN module + app, Bluetooth module + app, USB data cable +
app

Communicatio MBUS/RS485
n

Common Parameters
Item SUN2000-115KTL-M2 SUN2000-110KTL-M2 SUN2000-100KTL-M2

Dimensions (W 1035 mm×700 mm×365 mm

x H x D)

Net weight ≤93 kg

Operating
–25ºC to +60ºC
temperature

Cooling mode Intelligent air cooling

Highest 4000 m
operating
altitude

Relative 0%–100% RH
humidity

Input terminal Amphenol Helios H4

Output Crimping module + OT/DT terminal

terminal

IP rating IP66

Topology Transformerless

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

A Grid Codes

NOTE

The grid codes are subject to change. The listed codes are for reference only.

Set the correct grid code based on the application area and scenario of the
inverter.

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

VDE-AR-N-4105 Germany low- Supported - Supported

voltage power grid

NB/T 32004 China Golden Sun - Supported Supported

low-voltage power
grid

UTE C 15-712-1(A) France mainland Supported - Supported

power grid

UTE C 15-712-1(B) France island Supported - Supported

power grid

UTE C 15-712-1(C) France island Supported - Supported

power grid

VDE 0126-1-1-BU Bulgaria power Supported - Supported

grid

VDE 0126-1-1- Greece mainland Supported - Supported

GR(A) power grid

VDE 0126-1-1- Greece island Supported - Supported

GR(B) power grid

BDEW-MV Germany medium- Supported - Supported

voltage power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

G59-England England 230 V Supported - Supported

power grid (I > 16
A)

G59-Scotland Scotland 240 V Supported - Supported

power grid (I > 16
A)

G83-England England 230 V Supported - Supported

power grid (I < 16
A)

G83-Scotland Scotland 240 V Supported - Supported

power grid (I < 16
A)

CEI0-21 Italy power grid Supported - Supported

EN50438-CZ Czech Republic Supported - Supported

power grid

RD1699/661 Spain low-voltage Supported - Supported

power grid

RD1699/661- Spain medium- Supported - Supported

MV480 voltage power grid

EN50438-NL Netherlands power Supported - Supported

grid

C10/11 Belgium power Supported - Supported

grid

AS4777 Australia power Supported - Supported

grid

IEC61727 IEC61727 low- Supported - Supported

voltage power grid
(50 Hz)

Custom (50 Hz) Reserved Supported Supported Supported

Custom (60 Hz) Reserved Supported Supported Supported

CEI0-16 Italy power grid Supported - Supported

CHINA-MV China medium- Supported Supported Supported

voltage power grid

TAI-PEA Thailand PEA Supported - Supported

power grid

TAI-MEA Thailand MEA Supported - Supported

power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

BDEW-MV480 Germany medium- Supported - Supported

voltage power grid

Custom MV480 Reserved Supported - Supported

(50 Hz)

Custom MV480 Reserved Supported - Supported

(60 Hz)

G59-England- UK 480 V medium- Supported - Supported

MV480 voltage power grid
(I > 16 A)

IEC61727-MV480 IEC61727 medium- Supported - Supported

voltage power grid
(50 Hz)

UTE C 15-712-1- France island Supported - Supported

MV480 power grid

TAI-PEA-MV480 Thailand PEA Supported - Supported

medium-voltage
power grid

TAI-MEA-MV480 Thailand MEA Supported - Supported

medium-voltage
power grid

EN50438-DK- Denmark medium- Supported - Supported

MV480 voltage power grid

EN50438-TR- Turkey medium- Supported - Supported

MV480 voltage power grid

EN50438-TR Turkey low-voltage Supported - Supported

power grid

C11/C10-MV480 Belgium medium- Supported - Supported

voltage power grid

Philippines Philippines low- Supported - Supported

voltage power grid

Philippines-MV480 Philippines Supported - Supported

medium-voltage
power grid

AS4777-MV480 Australia medium- Supported - Supported

voltage power grid

NRS-097-2-1 South Africa power Supported - Supported

grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

NRS-097-2-1- South Africa Supported - Supported

MV480 medium-voltage
power grid

KOREA South Korea power Supported - Supported

grid

IEC61727-60Hz IEC61727 low- Supported - Supported

voltage power grid
(60 Hz)

IEC61727-60Hz- IEC61727 medium- Supported - Supported

MV480 voltage power grid
(60 Hz)

CHINA_MV500 China medium- - - -

voltage power grid

ANRE Romania low- Supported - Supported

voltage power grid

ANRE-MV480 Romania medium- Supported - Supported

voltage power grid

PO12.3-MV480 Spain medium- Supported - Supported

voltage power grid

EN50438_IE- Ireland medium- Supported - Supported

MV480 voltage power grid

EN50438_IE Ireland low- Supported - Supported

voltage power grid

IEC61727-50Hz- India 500 V - - -

MV500 medium-voltage
power grid

CEI0-16-MV480 Italy medium- Supported - Supported

voltage power grid

PO12.3 Spain low-voltage Supported - Supported

power grid

CEI0-21-MV480 Italy medium- Supported - Supported

voltage power grid

KOREA-MV480 South Korea Supported - Supported

medium-voltage
power grid

Egypt ETEC Egypt low-voltage Supported - Supported

power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

Egypt ETEC-MV480 Egypt medium- Supported - Supported

voltage power grid

EN50549-LV Ireland power grid Supported - Supported

EN50549-MV480 Ireland medium- Supported - Supported

voltage power grid

Jordan- Jordan low-voltage Supported - Supported

Transmission power grid

Jordan- Jordan medium- Supported - Supported

Transmission- voltage power grid
MV480

NAMIBIA Namibia power Supported - Supported

grid

ABNT NBR 16149 Brazil power grid Supported - Supported

ABNT NBR 16149- Brazil medium- Supported - Supported

MV480 voltage power grid

INDIA India low-voltage - - -

power grid

INDIA-MV500 India medium- - - -

voltage power grid

SA_RPPs South Africa low- Supported - Supported

voltage power grid

SA_RPPs-MV480 South Africa Supported - Supported

medium-voltage
power grid

ZAMBIA Zambia low- Supported - Supported

voltage power grid

ZAMBIA-MV480 Zambia medium- Supported - Supported

voltage power grid

Chile Chile low-voltage Supported - Supported

power grid

Chile-MV480 Chile medium- Supported - Supported

voltage power grid

Mexico-MV480 Mexico medium- Supported - Supported

voltage power grid

Malaysian Malaysia low- Supported - Supported

voltage power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

Malaysian-MV480 Malaysia medium- Supported - Supported

voltage power grid

KENYA_ETHIOPIA Kenya low-voltage Supported - Supported

power grid and
Ethiopia power
grid

KENYA_ETHIOPIA- Kenya low-voltage Supported - Supported

MV480 power grid and
Ethiopia medium-
voltage power grid

NIGERIA Nigeria low- Supported - Supported

voltage power grid

NIGERIA-MV480 Nigeria medium- Supported - Supported

voltage power grid

DUBAI Dubai low-voltage Supported - Supported

power grid

DUBAI-MV480 Dubai medium- Supported - Supported

voltage power grid

Northern Ireland Northern Ireland Supported - Supported

low-voltage power
grid

Northern Ireland- Northern Ireland Supported - Supported

MV480 medium-voltage
power grid

Cameroon Cameroon low- Supported - Supported

voltage power grid

Cameroon-MV480 Cameroon Supported - Supported

medium-voltage
power grid

Jordan- Jordan power Supported - Supported

Distribution distribution
network low-
voltage power grid

Jordan- Jordan power Supported - Supported

Distribution- distribution
MV480 network medium-
voltage power grid

NAMIBIA_MV480 Namibia power Supported - Supported

grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

LEBANON Lebanon low- Supported - Supported

voltage power grid

LEBANON-MV480 Lebanon medium- Supported - Supported

voltage power grid

ARGENTINA- Argentina Supported - Supported

MV500 medium-voltage
power grid

Jordan- Jordan high- Supported - Supported

Transmission-HV voltage power grid

Jordan- Jordan high- Supported - Supported

Transmission- voltage power grid
HV480

TUNISIA Tunisia power grid Supported - Supported

TUNISIA-MV480 Tunisia medium- Supported - Supported

voltage power grid

AUSTRALIA-NER Australia NER Supported - Supported

standard power
grid

AUSTRALIA-NER- Australia NER Supported - Supported

MV480 standard power
grid

SAUDI Saudi Arabia Supported - Supported

power grid

SAUDI-MV480 Saudi Arabia Supported - Supported

power grid

Ghana-MV480 Ghana medium- Supported - Supported

voltage power grid

Israel Israel power grid Supported - Supported

Israel-MV480 Israel power grid Supported - Supported

Chile-PMGD Chile PMGD power Supported - Supported

grid

Chile-PMGD- Chile PMGD power Supported - Supported

MV480 grid

VDE-AR- VDE4120 standard Supported - Supported

N4120_HV power grid

VDE-AR- VDE4120 standard Supported - Supported

N4120_HV480 power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

Vietnam Vietnam power Supported - Supported

grid

Vietnam-MV480 Vietnam power Supported - Supported

grid

TAIPOWER Taiwan Power low- Supported - Supported

voltage power grid

TAIPOWER-MV480 Taiwan Power Supported - Supported

medium-voltage
power grid

ARGENTINA- Argentina Supported - Supported

MV480 medium-voltage
power grid

OMAN Oman low-voltage Supported - Supported

power grid

OMAN-MV480 Oman medium- Supported - Supported

voltage power grid

KUWAIT Kuwait low- Supported - Supported

voltage power grid

KUWAIT-MV480 Kuwait medium- Supported - Supported

voltage power grid

BANGLADESH Bangladesh low- Supported - Supported

voltage power grid

BANGLADESH- Bangladesh Supported - Supported

MV480 medium-voltage
power grid

Chile-Net_Billing Chile Net Billing Supported - Supported

power grid

EN50438-NL- Netherlands Supported - Supported

MV480 medium-voltage
power grid

BAHRAIN Bahrain low- Supported - Supported

voltage power grid

BAHRAIN-MV480 Bahrain medium- Supported - Supported

voltage power grid

Fuel_Engine_Grid Diesel generator Supported Supported Supported

hybrid power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

Fuel-Engine- Diesel generator Supported Supported Supported

Grid-60Hz hybrid power grid

ARGENTINA Argentina power Supported - Supported

grid

Mauritius Mauritius power Supported - Supported

grid

Mauritius-MV480 Mauritius Supported - Supported

medium-voltage
power grid

EN50438-SE Sweden low- Supported - Supported

voltage power grid

Pakistan Pakistan power Supported - Supported

grid

Pakistan-MV480 Pakistan medium- Supported - Supported

voltage power grid

Austria Austria power grid Supported - Supported

Austria-MV480 Austria medium- Supported - Supported

voltage power grid

G99-TYPEA-LV UK G99_TypeA_LV Supported - Supported

power grid

G99-TYPEB-LV UK G99_TypeB_LV Supported - Supported

power grid

G99-TYPEB-HV UK G99_TypeB_HV Supported - Supported

power grid

G99-TYPEB-HV- UK G99_TypeB_HV Supported - Supported

MV480 medium-voltage
power grid

G99-TYPEA-HV UK G99_TypeA_HV Supported - Supported

power grid

EN50549-MV400 Ireland power grid Supported - Supported

VDE-AR-N4110 Germany medium- Supported - Supported

voltage power grid

VDE-AR-N4110- Germany medium- Supported - Supported

MV480 voltage power grid

NTS Spain power grid Supported - Supported

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

NTS-MV480 Spain medium- Supported - Supported

voltage power grid

SINGAPORE Singapore low- Supported - Supported

voltage power grid

SINGAPORE- Singapore Supported - Supported

MV480 medium-voltage
power grid

HONGKONG Hong Kong low- Supported - Supported

voltage power grid

HONGKONG- Hong Kong Supported - Supported

MV480 medium-voltage
power grid

C10/11-MV400 Belgium medium- Supported - Supported

voltage power grid

CEA India CEA low- - - -

voltage power grid

CEA-MV480 India CEA - - -

medium-voltage
power grid

Cambodia Cambodia power Supported - Supported

grid

Cambodia-MV480 Cambodia Supported - Supported

medium-voltage
power grid

EN50549-SE Sweden low- Supported - Supported

voltage power grid

GREG030 Colombia low- Supported - Supported

voltage power grid

GREG030-MV440 Colombia Supported - Supported

medium-voltage
power grid

GREG030-MV480 Colombia Supported - Supported

medium-voltage
power grid

PORTUGAL Portugal low- Supported - Supported

voltage power grid

PORTUGAL-MV480 Portugal medium- Supported - Supported

voltage power grid

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual A Grid Codes

Grid Code Description SUN2000-115K SUN2000-110K SUN2000-100KTL

(Country/Region/ TL-M2 TL-M2 -M2
Standard/Others)

AS4777_ACT Australia power Supported - Supported

grid

AS4777_NSW_ESS Australia power Supported - Supported

grid

AS4777_NSW_AG Australia power Supported - Supported

grid

AS4777_QLD Australia power Supported - Supported

grid

AS4777_SA Australia power Supported - Supported

grid

AS4777_VIC Australia power Supported - Supported

grid

EN50549-PL Poland power grid Supported - Supported

DENMARK- Denmark power Supported - Supported

EN50549-DK1- grid
LV230

DENMARK- Denmark power Supported - Supported

EN50549-DK2- grid
LV230

AUSTRALIA- Australia power Supported - Supported

AS4777_A-LV230 grid

AUSTRALIA- Australia power Supported - Supported

AS4777_B-LV230 grid

AUSTRALIA- Australia power Supported - Supported

AS4777_C-LV230 grid

AUSTRALIA- Australia power Supported - Supported

AS4777_NZ-LV230 grid

INVALID GRID Invalid grid code Supported - Supported

CODE

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual B Resetting Password

B Resetting Password

Step 1 Check that the AC and DC sides of the inverter are both powered on, and
indicators and are steady green or blinking slowly for more than 3 minutes.
Step 2 Turn off the AC switch, set the DC SWITCH at the bottom of the inverter to OFF,
and wait until all LED indicators on the inverter panel turn off.
Step 3 Complete the following operations within 4 minutes:
1. Turn on the AC switch and wait for about 90s or until the inverter indicator
blinks.
2. Turn off the AC switch and wait about 30s or until all LED indicators on the
inverter panel turn off.
3. Turn on the AC switch and wait for about 90s or until the inverter indicator
blinks.
Step 4 Log in to the app and reset the password within 10 minutes. (If no operation is
performed within 10 minutes, all parameters of the inverter remain unchanged.)

----End

NOTICE

You are advised to reset the password in the morning or at night when the solar
irradiance is low.

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual C Domain name of the management system

C Domain name of the management

system

NOTE

The list is subject to change.

Table C-1 Domain names of management systems

Domain Name Data Type Scenario

intl.fusionsolar.huawei.com Public IP address FusionSolar hosting

cloud
NOTE
The domain name is
compatible with
cn.fusionsolar.huawei.com
(Chinese mainland).

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual D Contact Information

D Contact Information

If you have any questions about this product, please contact us.

Table D-1 Customer service contact information

Region Country Email Tel

Europe France eu_inverter_support@huaw 0080033888888

ei.com
Germany

Spain

Italy

United
Kingdom

Netherlands

Other For details, visit solar.huawei.com.

countries

Asia- Australia eu_inverter_support@huaw 1800046639

Pacific ei.com

Turkey eu_inverter_support@huaw -
ei.com

Malaysia [email protected] 0080021686868

/1800220036

Thailand (+66) 26542662

(local rate call)

1800290055 (free in
Thailand)

China [email protected] 400-822-9999

Other [email protected] 0060-3-21686868

countries

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual D Contact Information

Region Country Email Tel

Japan Japan [email protected] 0120258367

India India indiaenterprise_TAC@huawe 1800 103 8009

i.com

Republic Republic of [email protected] -

of Korea Korea

North United States eu_inverter_support@huaw 1-877-948-2934

America ei.com

Canada eu_inverter_support@huaw 1-855-482-9343

ei.com

Latin Mexico la_inverter_support@huawei 018007703456

America .com /0052-442-4288288

Argentina 0-8009993456

Brazil 0-8005953456

Chile 800201866 (fixed-

line only)

Other 0052-442-4288288
countries

Middle Egypt eu_inverter_support@huaw 08002229000

East and ei.com /0020235353900
Africa
UAE 08002229000

Southern 0800222900
Africa

Saudi Arabia 8001161177

Pakistan 0092512800019

Morocco 0800009900

Other 0020235353900
countries

NOTE

EU Representative Information: Huawei Technologies Hungary Kft.

Add.: HU-1133 Budapest, Váci út 116-118., 1. Building, 6. floor.
Email: [email protected]

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SUN2000-(100KTL, 110KTL, 115KTL)-M2
User Manual E Acronyms and Abbreviations

E Acronyms and Abbreviations

LED light emitting diode

MBUS monitoring bus

MPP maximum power point

MPPT maximum power point

tracking

PV photovoltaic

RCMU residual current

monitoring unit

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