Internal
CAREER OBJECTIVE
Sreeraj Sreekumar
I am seeking a challenging technical position in a pleasant working
+91 - 9746791957 environment, which will permit me to continue practicing and expanding
my skill set and knowledge base.
CAREER SUMMARY
9 + years of IT experience with Allianz Technology India with advanced
expertise in Jira Administration and hands on exposure to Identity &
Access Management (IAM) tools and concepts.
ACADEMIC PROFILE
[email protected]
Address: B.SC in Computer Science with an aggregate of 67.4 in the year
“Kailas” TC 27/1173 2014
Mathrubhumi Road,
Vanchiyoor, Trivandrum +2 (STATE) with an aggregate of 74.1% from St. Joseph’s Higher
Kerala, India Secondary School, Trivandrum in the year 2006.
Date of Birth: 10th (STATE) with an aggregate of 76.8% from St. Joseph’s Higher
03/NOV/1988 Secondary School, Trivandrum in the year 2004.
PERSONAL DETAILS
CERTIFICATIONS
Sex: - Male
Age:- 34
ITIL CERTIFICATION
Marital Status: Married
Nationality: Indian
ITIL v3 Foundation
HOBBIES
Reading books
Listening Music
Travelling
Photography
Internal
Internal
JOB EXPERIENCE & PROFILE (9+ years)
PASSPORT Details Allianz Technology India
Number: - K5683567
Place of Issue: Trivandrum Period: From May 2013 to till date.
Position: Lead Applications Operations
Languages Known: Teams: Jira & Confluence Support, IT Access Management
English, Malayalam, Hindi & Supported OE’s: AZTEC Austria, AZTEC India, Allianz UK
Tamil
Jira & Confluence Support:
Creation & maintenance of projects, workflows, dashboards,
reports, issue types, custom fields, permission schemes &
notifications in Jira & Confluence tool
Create and manage custom JQL filters and dashboards based on the
requirements.
Project consultation for various OEs to provide solutions to
complex requirements.
Performed project migrations Austria Jira (OneJira) to JMP
Define proper roles and groups, assign necessary permissions
according to the business requirements.
Perform routine audits of access lists and perform security tests to
keep a clean estate.
Troubleshoot, identify, and resolve JIRA issues reported by end-
users.
Recommend, test, install & configure Jira, Confluence add-ons to
enhance features & user experience.
Monitoring of application service status & performance
Periodic monitor & maintain data backups.
Identity & Access Management:
Managed the Stake holders / Customer Account for UK IT Access
management team.
Performed the people management aspects for the team.
Knowledge in Active Directory.
Supported external audits from KPMG and PWC
Escalation and reference point for the other team members and
support teams.
Assisted in IT Projects on security matters.
Hands on experience in CRM tools like Service center, Service Now
& IPM remedy
Internal
AREAS OF EXPERTISE
Jira & Confluence
Linux Administration
Identity and Access Management
Active Directory
Robotics Process Automation – UI path
Information security policies & standards
Remote Support tools
Remedy Management tools
HP Ticket logging Tools
Microsoft Technologies
PROJECTS INVOLVED
Supported JMP migration for AZTEC Austria
Lead the ServiceNow- Jira Integration project for AZTEC Austria.
Supported various Jira projects like ABS, ABSi, APAC etc.
Supported Allianz Infrastructure Transformation projects (AIT) like
GIAM, GPAM, Global Mail & AVC
Supported Deloitte consultation project on User Access
Management
Rolled out Role Based Access Service for Allianz UK
Identity and Access Management (IDAM) Clean-Up activity
Robotic Process automation in IT Access Management
ACHIEVEMENTS
Received IT Access Management Performer of the Q4 Quarter
(2015).
Headed employee engagement committee ‘Funsterz’ for the entire
IT OPS division in the year 2015.
Process trainer for the team from the year 2015.
Received IT Access Management Performer of the Q3 Quarter
(2016).
Internal
Innovation SPOC for the team in year 2016 and 2017.
Received IT Access Management Performer of the Q3 Quarter
(2017).
Handled Acting TL role for IT Access Management
Grabbed Annual Medal Award in 2017
My idea on Robotics Process Automation for New Starter process
grabbed 2nd runner up award for the internal innovation
campaigns – named ‘Hackathon’ & ‘Digithon’.
DECLARATION
I hereby declare that all the information furnished above is true to the
best of my knowledge.
Place: Trivandrum, India Sreeraj Sreekumar
Date: - 08/02/2023
