Ritu Sharma

Contact No.: +91 – 8447550468/7982583534

E-Mail: [email protected]
Address: H.No-12 Shiv Nagar Jalandhar City

Scaling new heights of success with hard work & dedication and aiming for professional growth in Office
Management, HR and General Administration with a growth-oriented organization

P R O F IL E S N A P S H OT
• Rich experience of over 6+ years in managing end-to-end office administration,
Screening profiles, facilitation in interview meetings, onboarding joining formalities,
attendance and time management, personal file maintenance, vendormanagement
and guest relationship.
• Manage Administrative Commercial Operations in coordination with internal/ external departments.
• Supervising team of support staff, consumable inventory management, travel agency co-
ordination for vehicle effective utilization and cost minimization.
• MIS Reporting & Record Keeping including managing the entire invoice payment process.
• Vendor Management finding vendors for various activity related office consumable items.
• Responsible for all the requisites and safety requirement for Office Premises

C OR E C OM P E T E N C I E S
Vendor Management| Budget Management | Marketing Activities | Cross-functional Coordination l
Administration Works| Data Management | FRRO Management.

ORGANIZATIONAL EXPERIENCE

Pansut Udhyog Pvt. Ltd. Sector 18 Udhyog vihar Gurugram

Senior Admin Executive Apr,2023 – Till Date

o Scheduling and coordinating for internal/external meetings and conference calls.

o Maintaining an adequate inventory of office supplies for Office and Training Session
o Effective utilization of Supervise team of support staff and ensure proper maintenance
operation and hygiene.

Carrier Air-Conditioning & Refrigeration Ltd. INDIA

Corporate office Gurugram

Senior Admin Executive April,2018 – May,2023

• Facility Management:
•
o Scheduling and coordinating for internal/external meetings and conference calls.
o Screening profiles, facilitation in interview meetings, onboarding joining formalities.
o Attendance and time management, personal file maintenance
o Effective utilization of Supervise team of support staff and ensure proper maintenance
operation and hygienehygiene.
o Managing pan India Stationary and other office consumable item record and effective
utilization
o Coordinating and planning for indoor events
o Sanitization of premises, PPE Kit for Field Staff, All requisites for in office staff, etc.

Internal Use
o Maintaining an adequate inventory of office supplies for Office and Training Session
o Transport Management
o Travel Management
o Calendar Management
o Hotel Booking

Internal Use
• MIS & Reporting:
o Managing Invoice tracker and tracking Branch offices invoices for smooth vendor billing and
payment process
o Preparing/submitting/managing expense reports and coordinating for reconciliation of
expenses incurred
• Vendor Management:
o Administering cost centrecenter activities including vendor development and reduction of
operationcosts
o Responsible for office purchasing, procurement and inventories.
o Coordinating with vendors for vehicle utilization and supervisory staff activity allocation
• Bill processing:
o Taking care of Operational Expenses of PAN India branches
o Coordinating with team for Monthly Rent/Maintenance/Electricity/Vendor bill for timely process
and payment
o Processing and Co-coordinating with finance department for the payments to employees &
vendors
• Employee Benefits:
o Mobile, Sim and Data card handling: Handling break-down complain and timely resolution
with vendor support, timely bill processing and Ensure employee complain resolution on
priority basis.
o Coordination and execution of employee entitlement air-conditioner verification and
delivery in coordination with commercial team
o Employee F&F support – withdrawal of employee benefits
• Coordination for FRRO registration, extension process, residence visa and work visa for company
officials

Jai Auto Skoda- Gurugram

Assistant Customer Relationship Manager May’17– Apr’2018

• Provide local ‘on the ground’ support for administration of all supervisory staffstaff.
• Vendor coordination – effective utilization for office consumable and cost optimization.
• Maintain all the procedure & reports of key customercustomer.
• Internal complaint portal CCMS management for updating customer complaint & follow up to close
concernsconcerns.
• Maintained confidential data/files related to HR work & completed employee records too. Also
ensured all on-boarding documents are being kept in Personal File
• Meeting key customer to acknowledge their concern to enhance customer satisfaction and ensure
brand satisfactionsatisfaction.

Ring Road Honda Gurugram

Team Leader Jan’2016 – May’17

• Customer handling and first point of contact for grievance resolution

• Complain allocation to different department and follow-up for timely and satisfactory
resolutionresolution.
• Data filtration & divide in the Cam’s.

Internal Use
• Office administration and supervisory staff management and effective utilization
• Responsible for optimization all consumables.

A C A D E M I C D E T A IL S

2013 PGDM from Lovey Professional University.

2012 BA from Kurukshetra University.
2009 12th from Punjab School Education Board

I T SKILLS

• Proficient in MS Office (Word, Excel & PowerPoint)

• SAP System (PR Creation, GRN Process, Vendor Registration & reports etc.)

P E R S ON A L D E T A IL S

Date of Birth: 29th May

Languages Known: English, Hindi, and Punjabi

Internal Use