LCD KVM over IP Switch

CL5708I / CL5716I
User Manual

www.aten.com
CL5708I / CL5716I User Manual

EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.

FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference
Warning: This equipment is compliant with Class A of CISPR 32. In a
residential environment this equipment may cause radio interference.

KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로
합니다 .

RoHS
This product is RoHS compliant.

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 CL5708I / CL5716I User Manual

User Information

Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

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CL5708I / CL5716I User Manual

Package Contents

Basic Package
The basic CL5708I / CL5716I package consists of:
Š 1 CL5708I / CL5716I LCD KVM over IP Switch with standard Rack
Mounting Kit
Š 2 Custom KVM Cable Sets
Š 1 5-in-1 USB / PS/2 Console Cable
Š 1 Firmware Upgrade Cable
Š 1 Power Cord
Š 1 User Instructions*

Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following may be included in your package:
Š Standard Rack Mounting Kit - Long
Š Easy-Installation Rack Mounting Kit - Short
Š Easy-Installation Rack Mounting Kit - Long

Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.

* Features may have been added to the CL5708I / CL5716I since this manual
was published. Please visit our website to download the most up-to-date
version of the manual.

© Copyright 2017 ATEN® International Co., Ltd.

Manual Date: 2017-07-26
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

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 CL5708I / CL5716I User Manual

Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2.
Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Daisy Chain Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . 27
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 4.
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 5.
Keyboard Port Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remote Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Scroll Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Skip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Port OS Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 6.
Logging In
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . 58
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 62
Connecting – Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 7.
The User Interface
The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . . 92
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

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Chapter 8.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . . 105
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 9.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Assigning Device Permissions From the User’s Notebook . . . . . . . . 128
Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Chapter 10.
Device Management

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KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Chapter 11.
Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Chapter 12.
Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Chapter 13.
Download
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Chapter 14.
Port Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

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The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Chapter 15.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Maintenance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Chapter 16.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Chapter 17.
The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . 189
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

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Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
CL5708I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . 206
CL5708I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . 206
CL5716I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . 207
CL5716I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . 207
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . . 213
The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 214
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 224
Windows: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . . 226
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Standard - Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Easy Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

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Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
What is covered by the Limited Hardware Warranty. . . . . . . . . . . . . 239

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About this Manual

This user manual is provided to help you get the most from your CL5708I /
CL5716I system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the CL5708I / CL5716I system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps from a basic single stage hookup to a complete 32-switch daisy
chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL5708I / CL5716I.
Chapter 4, OSD Operation, provides a complete description of the
CL5708I / CL5716I's on-screen display (OSD), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and
procedures involved in the hotkey operation of your CL5708I / CL5716I
installation.
Chapter 6, Logging In, describes how to log in to the KVM over IP switch
with each of the available access methods: from a local console; an Internet
browser; a stand-alone Windows application (AP) program; and a stand-alone
Java application (AP) program.
Chapter 7, The User Interface, describes the layout and explains the
components of the KVM over IP switch user interface.
Chapter 8, Port Access, describes the Port Access page and how to
configure the options it provides regarding port and power outlet manipulation.
Chapter 9, User Management, shows super administrators and
administrators how to create, modify, and delete users and assign attributes to
them.
Chapter 10, Device Management, shows super administrators how to
configure and control overall KVM over IP switch operations.
Chapter 11, Log, explains how to view, clear and export event log
information, and how to set event notification settings for the KVM over IP
switch.

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CL5708I / CL5716I User Manual

Chapter 12, Maintenance, explains how to upgrade the KVM over IP

switch firmware, as well as the firmware of the KVM Adapter Cables used to
connect its ports to the installed devices.
Chapter 13, Download, describes how to download stand-alone AP
versions of the Win Client, the Java Client, and the Log Server programs.
Chapter 14, Port Operation, provides detailed information on accessing
and operating the devices connected to the KVM over IP switch’s ports.
Chapter 15, The Log Server, explains how to install and configure the
Log Server.
Chapter 16, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 17, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL5708I / CL5716I's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the CL5708I / CL5716I.

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Conventions
This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential
steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.

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Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM over IP switch
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Š Switch’s Point of View
Š Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Š Local Console – The keyboard, mouse and monitor connected directly
to the switch.
Š Servers – The servers attached to the switch via KVM Adapter Cables.
Š User’s Point of View
Š Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Š Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture, we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.

Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

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 Chapter 1
Introduction
Overview
The CL5708I / CL5716I SlideawayTM LCD KVM over IP Switch is an
integrated LCD console and keyboard, video, and mouse (KVM) switch that
offers secure access to 8 or 16 attached computers and mounts in only 1U of
rack space. It features an independently retractable 17” or 19” LED-backlit
LCD monitor and keyboard with built-in touchpad. An extra console port is
provided on the rear panel to manage the LCD KVM switch from an external
console (monitor, keyboard, and mouse) up to 20 meters away. For added
convenience it also supports an external USB mouse.
The CL5708I / CL5716I supports both PS/2 and USB keyboards and mice for
the connected computers, and the CL5708I / CL5716I supports USB peripheral
devices to be used with the attached computers. A single CL5708I / CL5716I
can control up to 8 or 16 computers. As many as 15 additional compatible
KVM switches can be daisy chained to the CL5708I / CL5716I, so that up to
128 or 256 computers can all be controlled from a single keyboard, monitor,
and mouse console (see the Appendix for a list of compatible ATEN switches).
The CL5708I / CL5716I is built on a modular design. The KVM section can be
detached from the switch section for convenient maintenance and repair.
There are four models in the series as outlined in the following table:

Model LCD Panel KVM Ports

CL5708IM 17" 8
CL5716IM 17" 16
CL5708IN 19” 8
CL5716IN 19” 16

Your CL5708I / CL5716I investment is protected by an included firmware

upgrade utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy: plugging cables into their appropriate ports is all that is
entailed. Because the CL5708I / CL5716I intercepts keyboard input directly,

1
CL5708I / CL5716I User Manual

there is no software to configure, no need to get involved in complex

installation routines, nor any need to be concerned with incompatibility
problems. Access to any computer connected to the installation is easily
accomplished either by entering hotkey combinations from the keyboard, front
panel pushbuttons, or by means of a powerful, keyboard & mouse-driven OSD
(on-screen display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
There is no better way to save time and money than with a CL5708I / CL5716I
installation. By using the CL5708I / CL5716I with its sliding LCD console to
manage your installation, you: eliminate the expense of having to purchase a
separate keyboard, monitor, and mouse for each computer; save all the space
those extra components would take up; save the space that a keyboard, monitor,
and mouse would take with a standard KVM switch; save on energy costs; and
eliminate the inconvenience and wasted effort involved in constantly moving
from one computer to another.

2
 Chapter 1. Introduction

Features

Š Exclusive LED illumination light - designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light conditions
Š Integrated KVM console with 17” or 19” LED-backlit LCD in a
SlideawayTM housing
Š Space saving technology – up to two consoles (one bus) control up to 8 or
16 computers
Š One bus for remote KVM over IP access
Š Daisy chain up to 15 additional units – control up to 128 (CL5708I) or 256
(CL5716I) computers from a single console1
Š Easy computer selection via pushbuttons, Hotkey Mode, OSD (On Screen
Display), and Browser-based GUI
Š Dual Interface – supports computers with PS/2 or USB keyboards and mice
Š USB port allows each computer to access USB peripherals2
Š Multiplatform support – Windows, Linux, Mac, and Sun
Š Multi-browser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)
Š Supports multimedia USB keyboards for Windows, Mac and Sun
Š Auto PS/2 and USB interface detection
Š Keyboard and mouse emulation (PS/2 and USB) for smooth switching and
simultaneous booting of multiple computers even when the console focus
is elsewhere
Š Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz;
DDC2B for the local console; up to 1920 x 1200 @ 60 Hz / 24 bit color
depth for remote sessions
Š No software required – convenient computer selection via keyboard &
mouse-driven, intuitive OSD (on-screen display) menus, front panel
pushbuttons, and hotkeys
Š Auto-senses station's position on daisy chained installations; no need for
manual dip switch setting; front panel LED indicates station's position
Š Two level password security – authorized users view and control computers

1. The CL5708I / CL5716I must be the first switch in a daisy chain and only other compat-
ible KVM switches can be daisy chained below it.
2. The USB peripheral function only works with USB cable set connections. It will not
work with PS/2 cable set connections.

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CL5708I / CL5716I User Manual

Š External (Remote) authentication support: RADIUS, LDAP, LDAPS, MS

Active Directory
Š IPv6 capable
Š Support for IP/MAC Filter
Š Local and remote access logged and authenticated
Š Secure keyboard/mouse/video transmission via RC4 128 bit encryption
Š Supports TLS 1.2 data encryption and RSA 2048 bit certificates for secure
user logins from a browser
Š Auto Scan mode enables continuous monitoring of user-selected computers
Š Up to 32 concurrent logins
Š Multilanguage web UI support featuring a tree-structured local and remote
OSD
Š Backup and restore configuration and user account settings
Š Broadcast support – commands from the keyboard can be broadcast to all
available computers on the installation
Š Hot pluggable – add or remove computers without having to power down
the switch
Š Beeper on/off via hotkey and OSD
Š Firmware upgrades to all chained KVM switches (CS1708A / CS1716A)
at the same time via the daisy chain cable
Š Extra console port – manage computers from an external console (monitor,
USB or PS/2 keyboard and mouse)
Š Supports external USB mouse
Š Conveniently located station and port selectors, each with two 7-segment
LED displays to quickly switch to target computers
Š Dedicated Hotkey mode and OSD Invocation Keys reduce the number of
keystrokes and provide quick access to these functions
Š OSD tree structure makes finding and managing computers easy
Š Console lock – enables the console drawer to remain securely locked away
when not in use
Š OSD port list automatically expands when new stations are added
Š Security – Administrator/User password authorization for enhanced
security protection; Administrator access rights synchronized between
master and slave stations
Š OSD screen automatically adjusts to resolution changes

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 Chapter 1. Introduction

Š Two types of logout: manual and timed

Š SlideawayTM housing is slightly less than 1U with top and bottom
clearance for smooth operation in 1U of rack space
Š DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
Š Standard 105-key keyboard
Š Keyboard status restored when switching computers
Š Keyboard language supports English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish and Traditional Chinese

5
CL5708I / CL5716I User Manual

Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the Internet (see
Terminology, page xvi). The following equipment must be installed on these
computers:
Š For best results we recommend computers with at least a P III 1 GHz
processor, with their screen resolution set to 1024 x 768.
Š IE8 or above web browser
Š Browsers must support TLS 1.2 encryption.
Š For best results, a network transfer speed of at least 512kbps is
recommended.
Š For the browser-based WinClient ActiveX Viewer, DirectX 8 must be
present, and at least 150MB of memory must be available after
installation.
Š For the browser-based Java Client Viewer the latest version of the Java
Runtime Environment (JRE) must be installed, and at least 205MB of
memory must be available after installation.
Š For the Windows Client AP, DirectX 8 must be present, and at least 90MB
of memory must be available after installation.
Š For the Java Client AP, the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 145MB of memory must be available
after installation.
Š For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.

External Console
The following hardware components are required for the external console:
Š A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer in the installation.
Š A USB or PS/2 keyboard and mouse

Server
The following equipment must be installed on each server:
Š A VGA, SVGA, or multisync video graphics card with an HDB-15 port.

6
 Chapter 1. Introduction

Note: The integrated LCD monitor's maximum resolution is

1280 x 1024 @ 75 Hz. Make sure that none of the computer
resolution settings exceed the LCD monitor's maximum resolution.

Š PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.
Š Direct support Sun USB systems; or, for Sun legacy systems, an ATEN
CV130A Sun Console Converter.

Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:

Function Length Part Number

KVM switch to KVM switch 0.6 m 2L-1700
(Daisy chaining) 1.8 m 2L-1701
3m 2L-1703
5m 2L-1705
15 m 2L-1715
KVM switch to computer PS/2 1.2 m 2L-5201P
1.8 m 2L-5202P
3.0 m 2L-5203P
6.0 m 2L-5206P
1.8 m 2L-5702P
USB 1.2 m 2L-5201U
1.8 m 2L-5202U
3.0 m 2L-5203U
5.0 m 2L-5205U

Operating Systems
Supported operating systems are shown in the table, below:

OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher

7
CL5708I / CL5716I User Manual

OS Version
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.22

8
 Chapter 1. Introduction

Components

Front View

Press the Exit/Light pushbutton for

two seconds to turn the LED light 2
ON or Off. (Default: On)
1
EXIT I LIGHT

3
2

16

5
6

4
15
14

7 13
8 12
9
10 11

Note: The CL5716I is pictured in the diagrams of this chapter. However, the
CL5708I is the same as the CL5716I, except that it has 8 KVM ports.

9
CL5708I / CL5716I User Manual

No. Component Description

1 Handle Pull to slide the KVM module out; push to slide the module in
(see item 2 in this table).
2 Slide Release In order to slide the console out, you must first release it by
sliding these tabs to the inside. See page 21 for details on
sliding the console in and out.
3 LCD Display After sliding the KVM module out, flip up the cover to access
the LCD monitor.
4 LCD Controls The LCD On/Off switch is located here, as well as buttons to
control the position and picture settings of the LCD display.
See page 25 for details.
5 Port LEDs An ON LINE LED lights to indicate that the computer
attached to its corresponding port is up and running.
6 Keyboard Standard 105-key keyboard
7 Touchpad Standard mouse touchpad
8 Station/Port Press the UP or DOWN buttons for the Port ID and Station ID
Switches to bring the KVM focus to the computer attached to the
corresponding port. See Manual Port Switching, page 28.
9 External Mouse A USB mouse port is provided for users who prefer to use an
Port external mouse.
10 Power LED Lights to indicate that the unit is receiving power.
11 Rack Mounting The rack mount brackets located at each corner of the unit
Brackets secure the chassis to a system rack.
12 Lock LEDs Num Lock, Caps Lock, Scroll Lock LEDs are located here.
13 Reset Switch Located to the right of the Lock LEDs. Press this recessed
switch in with a small object to perform a system reset.
14 Firmware Š Firmware Upgrade Port: The Firmware Upgrade Cable
Upgrade that transfers the firmware upgrade data from the adminis-
Section
trator's computer to the CL5708I / CL5716I plugs into this
RJ-11 connector.
Š Firmware Upgrade Switch: During normal operation this
switch should be in the NORMAL position. (See The Firm-
ware Upgrade Utility, page 189 for firmware upgrading
details.)
15 USB Port The USB port is available to connect a USB 1.1 peripheral
device (flash drive, CD-ROM drive, etc.) to the switch.
16 LED Illumination Press the Exit/Light pushbutton for two seconds to turn the
Light LED light ON or Off. (Default: On)

10
 Chapter 1. Introduction

Rear View

1 2 3 4

5 6 7

No. Component Description

1 Power Socket This is a standard 3-prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This standard rocker switch powers the unit on and off.
3 Daisy Chain Port When daisy chaining units, the cable plugs in here.
4 KVM Port The cables that link to the computers plug in here.
Section Note: The shape of these SPHD connectors has been
specifically modified so that only KVM cables designed to
work with this switch can plug in (see the Cables section on
page 7, for details). Do NOT attempt to use ordinary 15 pin
VGA connector cables to link these ports to the computers.
5 Grounding The grounding wire used to ground the switch attaches here.
Terminal
6 LAN Port The cable that connects the unit to the network (10/100/1000
Mbps) plugs in here.
7 External For flexibility and convenience, the CL5708I / CL5716I
Console Port supports an independent, external, KVM console.
The external console keyboard, monitor, and mouse cables
plug in here.

11
CL5708I / CL5716I User Manual

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12
 Chapter 2
Hardware Setup
Overview
For convenience and flexibility that allows mixing PS/2 and USB interfaces,
the CL5708I / CL5716I design utilizes custom KVM cables that serve as
intermediaries between the KVM switch and the connected computers.
A separate custom KVM cable is required for each computer connection. The
custom KVM cables are listed in the Cables section on page 7. Consult your
dealer to find out which custom KVM cables best fit your needs.

Before you Begin

1. Important safety information regarding the placement of this

device is provided on page 195. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.

Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
4. Optional mounting kits – including single person Easy Installation
kits – are available with a separate purchase. See Optional Rack
Mounting, page 234 for details.

13
CL5708I / CL5716I User Manual

Standard Rack Mounting

A standard rack mounting kit is provided with your CL5708I / CL5716I. The
kit enables the switch to be mounted in rack with a depth of 42.0–77.0 cm.

L Brackets

Side Mountng
Brackets

To rack mount the switch, do the following:

1. While one person positions the switch in the rack and holds it in place, the
second person loosely screws the front brackets to the rack.

14
 Chapter 2. Hardware Setup

2. While the first person still holds the switch in place, the second person
slides the L brackets into the switch's side mounting brackets, from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.

3. After the L brackets have been secured, tighten the front bracket screws.

Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
Use a grounding wire to ground the CL5708I / CL5716I by connecting one end
of the wire to the grounding terminal, and the other end of the wire to a suitable
grounded object.

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CL5708I / CL5716I User Manual

Single Level Installation

In a single level installation, there are no additional switches daisy chained
from the first unit. To set up a single level installation, refer to the installation
instructions and diagrams on the following pages (the numbers in the diagrams
correspond to the numbers of the installation steps).
1. Use the grounding wire to connect the switch’s grounding terminal to a
suitable grounded object.
2. Plug an Ethernet cable from the network into the LAN port.
3. (Optional) Use the console cable provided with the package to connect a
keyboard, monitor, and mouse to the Console Port. See Cabling
Diagrams, page 18.

Note: The maximum distance between the switch and a computer is 10 m.

4. For each of the computers you are installing, use a KVM cable set to
connect a KVM port to the computer's keyboard, video and mouse ports.
See KVM Cable Installation Diagrams, page 18.

Note: The maximum distance between the switch and a computer is 10 m.

5. Plug the power cord into the CL5708I / CL5716I power socket and into a
AC power source.
6. Power on the CL5708I / CL5716I.
7. After the CL5708I / CL5716I is powered on, power on the computers.
See Powering Off and Restarting, page 24 for details.

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 Chapter 2. Hardware Setup

Installation Diagram

5 6

1
2

17
CL5708I / CL5716I User Manual

Cabling Diagrams
Use the following diagrams as a guide for attaching cables to an external
console and/or computers you will be connecting to the CL5708I / CL5716I.

Console Cable Installation Diagram

USB PS/2
VGA

KVM Cable Installation Diagrams

USB KVM Cable Connection PS/2 KVM Cable Connection

3 3

18
 Chapter 2. Hardware Setup

Daisy Chain Installations

To control even more computers, up to 15 compatible KVM switches can be
daisy chained down from the CL5708I / CL5716I (see see Supported KVM
Switches, page 208 for a list of compatible ATEN switches). In a complete
installation, as many as 128 or 256 computers can be controlled from the
CL5708I / CL5716I. Tables showing the relation between the number of
computers and the number of units needed to control them are provided on
page 206 in the Appendix.
To set up a daisy chain installation, first make sure that power to all the devices
you will be connecting have been turned off. Then, refer to the daisy chain
installation diagram on page 20, as you do the following:
1. Use a daisy chain cable set (described in the Cables section, page 7), to
connect the Chain Out port of the CL5708I / CL5716I to the Chain In port
of the first slave switch (first station out to second station in, second
station out to third station in, etc.).
2. Use compatible KVM cable sets to connect any available KVM port on the
daisy chained switch to the keyboard, video and mouse ports of the
computers you are installing. See KVM Cable Installation Diagrams,
page 18.

Note: The maximum distance between the switch and a computer is 10 m.

3. Repeat the above steps for any additional units you wish to add to the
chain.
4. Power up the installation according to the following procedure:
a) Power on the CL5708I / CL5716I.
b) Power on each station on the installation in turn (second station, then
third station, etc.).
In each case, wait for the station ID to be ascertained and displayed on
the current station before powering on the next one.
c) After all the stations are turned on, power on the computers.

Note: 1. The maximum distance between any two stations is 15 m.

2. The total maximum distance from the first station to the last station is
100 m, regardless of the number of stations in the chain.

19
CL5708I / CL5716I User Manual

Daisy Chain Installation Diagram

CHAIN OUT

CL5708I / CL5716I

CHAIN OUT

CHAIN IN

COMPATIBLE
SWITCH

CHAIN OUT

CHAIN IN

COMPATIBLE
SWITCH

TO NEXT
STATION

20
 Chapter 3
Basic Operation
Opening the Console
The CL5708I / CL5716I's console is located under the top cover. To access the
console, slide the console module out and raise the cover.

Note: As a safety precaution, to keep the console from accidentally sliding

out, the console is locked into the In position. Before you can pull the
console module out, you must release it by pushing the catches on the
unit's front panel toward the center of the switch.

21
CL5708I / CL5716I User Manual

Closing the Console

To slide the console module back in, close the cover and do the following:
1. Pull the safety catches on the unit's side rails toward you and push the
module in until it stops.
2. Release the catches; pull the module slightly toward you; then push it all
the way in.

Note: The reason for the two step procedure is to minimize the chances of you
pinching your fingers when sliding the module in.

22
 Chapter 3. Basic Operation

Operating Precautions
The maximum load bearing capacity of the keyboard module is 30kg.
Failure to heed the information below can result in damage to the
keyboard module.

Right!

Rest your hands and arms lightly on the

keyboard module as you work.

Wrong!

Š DO NOT lean your body weight on the

keyboard module.
Š DO NOT place heavy objects on the
keyboard module.

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CL5708I / CL5716I User Manual

Powering Off and Restarting

If it becomes necessary to power off the CL5708I / CL5716I, do the following
before restarting it:
1. Shut down all the computers that are attached to the CL5708I / CL5716I.

Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the CL5708I / CL5716I will still
receive power from the computers.

2. Unplug the CL5708I / CL5716I from its power source.

3. Wait 10 seconds, then plug the CL5708I / CL5716I back in.
4. After the CL5708I / CL5716I has started and ascertained its station ID,
power on the computers.

Note: If you have shut down more than one station, power up the highest
station first and work your way down to the lowest one.

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 Chapter 3. Basic Operation

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:

Button Function
MENU Š When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up
the Main Menu.
Š When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
EXIT Š When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the LCD
panel to what the OSD considers their optimum values to be.
Š When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.
Š When you are at the Main Menu, pressing this button exits the
LCD OSD.
Š Pressing the Exit/Light pushbutton for two seconds turns the
keyboard illumination light ON or Off. (Default: On)

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CL5708I / CL5716I User Manual

LCD Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table below:

Setting Explanation
Brightness Adjusts the background black level of the screen image.
Contrast Adjusts the foreground white level of the screen image.
Phase If pixel jitter or horizontal line noise is visible on the display,
your LCD may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.
Clock If vertical banding is visible on the display, your LCD may
have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.
H-Position Positions the display area on the LCD panel horizontally
(moves the display area left or right).
V-Position Positions the display area on the LCD panel vertically
(moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
Language Selects the language that the OSD displays its menus in.
OSD Duration Lets you set the amount of time the OSD displays on the
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
Reset Resets the adjustments on all menus and submenus to
their factory default settings.

Note: As an alternative to manually adjusting the LCD settings, you can have
the LCD auto-adjusted for optimum display by pressing the Exit button.
See EXIT, page 25

26
 Chapter 3. Basic Operation

Hot Plugging
The CL5708I / CL5716I supports hot plugging - components can be removed
and added back into the installation by unplugging their cables from the ports
without the need to shut the unit down. In order for hot plugging to work
properly, however, the procedures described below must be followed:

Changing Station Positions

You can change a station’s position by simply disconnecting it from its master
and reconnecting it to another switch in the chain. In order for the OSD menus
to correspond to the change, the station IDs must be reset in the OSD.
See RESET STATION IDS, page 39, for details.

Hot Plugging KVM Ports

You can add or remove computers by plugging/unplugging them into/from a
switch’s KVM ports. In order for the OSD menus to correspond to the change,
however, you must manually reconfigure the OSD to reflect the new Port
information. See F3: SET, page 36, and F4: ADM, page 38, for details.

Note: If the computer's Operating System does not support hot plugging, this
function may not work properly.

Hot Plugging External Console Ports

The external keyboard, monitor, mouse and front panel mouse connections can
all be hot plugged. When hot plugging a mouse:
Š You may unplug and replug the mouse (to reset the mouse, for example),
as long as you use the same mouse.
Š If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted following
the power up sequence described under Step 5 on page 19.

27
CL5708I / CL5716I User Manual

Port Selection
The CL5708I / CL5716I provides three port selection methods to access the
computers on the installation: Manual, an OSD (on-screen display) menu
system, and Hotkeys. Manual port switching is discussed below. See
Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more
information.

Manual Port Switching

Use the UP and DOWN Port ID / Station ID selection buttons located on the
keyboard module (page 10) to switch KVM focus to any port on the installation.
Continually pressing any button cycles through the list of available ports/stations.

Port ID Numbering
Each KVM port on the installation is assigned a unique Port ID. The Port ID is
made up of two parts: a Station Number, and a Port Number:
Š The Station Number is a two digit number of the switch's position in the
daisy chain sequence. This number is displayed on the front panel station
ID LED.
Š The Port Number is a two digit number of the port on the CL5708I /
CL5716I station that a computer is connected to. This number is displayed
on the front panel port ID LED.
Š When keying in a Port ID number, the station number precedes the port
number.
Š Station and port numbers from 1–9 are padded with a preceding zero, so
they become 01–09.

For example, a computer attached to Port 6 of Station 12 would have a Port

ID of: 12-06.

28
 Chapter 3. Basic Operation

USB Peripheral Devices

The front panel USB port is available to connect a USB peripheral device (flash
drive, CD-ROM drive, printer, etc.) to the CL5708I / CL5716I. Any computer
connected to the CL5708I / CL5716I can access the USB peripheral on a one-
at-a-time basis. The peripheral device is available to computers connected to
the CL5708I / CL5716I on the same level only, and is not available to
computers connected to daisy chained switches.
The USB peripheral device is automatically detected on target computers when
switching ports on the CL5708I / CL5716I. For example, when switching from
a computer connected to port 1 to a computer connected to port 2, the
peripheral device automatically disconnects from the computer on port 1 and
connects to the computer on port 2.

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CL5708I / CL5716I User Manual

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30
 Chapter 4
OSD Operation
OSD Overview
The OSD (on-screen display) is a mouse and keyboard enabled, menu driven
method to handle computer control and switching operations. All procedures
start from the OSD main screen.

Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and model number.

OSD Login
The OSD incorporates a two level (administrator / user) password system.
Before the OSD main screen displays, a login screen appears requiring a
password. If this is the first time that the OSD is used, or if the password
function has not been set, please use default username and password:
Administrator / Password to login. The OSD main screen displays in
administrator mode. In this mode, you have administrator privileges, with
access to all administrator and user functions, and can set up operations as you
like. However, if the password function has been set, you must provide an
appropriate administrator/user password in order to access the OSD.

OSD Hotkey
You can display the OSD on the LCD or an external console monitor while also
viewing the display of any port on the CL5708I / CL5716I by pressing the
[Scroll Lock] key twice.

Note: You can optionally change the OSD hotkey to the Ctrl key, in which
case you would press [Ctrl] twice (see OSD Hotkey, page 36). With this
method, you must press the same [Ctrl] key.

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OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:

Note: 1. The diagram depicts the administrator's main screen. The user main
screen does not show the F4 and F6 functions, since these are
reserved for the administrator and can't be accessed by users.
2. The OSD always starts in list view, with the highlight bar at the same
position it was in the last time it was closed.
3. Only the ports that have been set accessible by the administrator for
the current logged in user are visible (see Access, page 113, for
details).
4. If the port list is collapsed, click on a switch number, or move the
highlight bar to it then press the right arrow key to expand the list.
Similarly, to collapse a switch’s port list, click on the switch number,
or move the highlight bar to it then press the left arrow key to collapse
the list.

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OSD Main Screen Headings

The table below describes the OSD Main Screen headings.

Heading Description
SN--PN This column lists the port ID numbers (station number - port
number) for all the KVM ports on the installation. The simplest
method to access a particular computer is move the highlight bar to
it, then press [Enter].
QV If a port has selected for quick view scanning (see Set Quick View
Ports, page 39), an arrowhead displays in this column.
The computers that are powered on and are online have a sun
symbol in this column.

NAME If a port has been given a name (see Edit Port Names, page 38), its
name appears in this column.

OSD Navigation

Š To dismiss the menu, and deactivate OSD, click the X at the upper right
corner of the OSD window; or press [Esc].
Š To log out, click F8 at the top of the main screen, or press [F8].
Š To move up or down through the list one line at a time, click the up and
down triangle symbols (ST) or use the up and down arrow keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
Š To move up or down through the list one screen at a time, click the up and
down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
Š To activate a port, double-click it, or move the highlight bar to it, then
press [Enter].
Š After executing any action, you automatically go back to the menu one
level above.

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OSD Functions
OSD functions are used to configure and control the OSD. For example, you
can rapidly switch to any port, scan selected ports, limit the list you wish to
view, designate a port as a quick view port, create or edit a port name, or make
OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the main screen, or press a
function key on the keyboard.
2. In the submenus that appear make your choice either by double-clicking it,
or moving the highlight bar to it, then pressing [Enter].
3. Press [Esc] to return to the previous menu level.

F1: GOTO
Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO
allows you to switch directly to a port either by keying in the port's Name, or
its Port ID.
Š To use the name method, key in 1; key in the port's Name; then press
[Enter].
Š To use the port ID method, key in 2; key in the Port ID; then press
[Enter].

Note: You can key in a partial name or port ID. In that case, the screen will
show all the computers that the user has View rights to (see Access,
page 113, for details), that match the name or port ID pattern, regardless
of the current list settings (see F2 LIST, page 35, for details).

To return to the OSD main screen without making a choice, press [Esc].

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F2: LIST
This function lets you broaden or narrow the scope of which ports the OSD
displays on the main screen. The submenu choices and their meanings are
given in the table below.

Choice Meaning
ALL Lists all of the ports on the installation that have been set accessible
by the administrator for the current logged in user.
QUICK VIEW Lists only the ports that have been selected as quick view ports (see
SET QUICK VIEW PORTS, page 39).
POWERED ON Lists only the ports that have their attached computers powered on.
QUICK VIEW + Lists only the ports that have been selected as quick view ports
POWERED ON (see SET QUICK VIEW PORTS, page 39), and that have their
attached computers powered on.

Move the highlight bar to the choice you want, then press [Enter]. An icon
appears before the choice to indicate that it is the currently selected one.

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F3: SET
This function allows the administrator and each user to set up his own working
environment. A separate profile for each is stored by the OSD and is activated
according to the username that was provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make
a selection, either double-click it; or move the highlight bar to it, then
press [Enter]. An icon appears before the selected choice to indicate
which one it is. The settings are explained in the following table:

Setting Function
OSD HOTKEY Selects which hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the [Ctrl] key combination may conflict with programs running
on the computers, the default is the [Scroll Lock] combination.
PORT ID Allows each user to customize the position where the port ID
DISPLAY appears on the screen. The default is the upper left corner, but
POSITION users can choose to have it appear anywhere on the screen.

Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End,
and 5 (on the numeric keypad with Num Lock off), to position the
port ID display, then double-click or press [Enter] to lock the
position and return to the Set submenu.
PORT ID Determines how long a port ID displays on the monitor after a port
DISPLAY change has taken place. The choices are: 3 Seconds (default) and
DURATION ALWAYS OFF.
PORT ID Selects how the port ID is displayed: the port number plus the port
DISPLAY name (PORT NUMBER + PORT NAME) (default); the port number
MODE alone (PORT NUMBER); or the port name alone (PORT NAME).
SCAN Determines how long the focus dwells on each port as it cycles
DURATION;Scan through the selected ports in Auto Scan mode (see F7 SCAN,
page 43). Key in a value from 1–255 seconds, then press [Enter].
Default is 5 seconds; a setting of 0 disables the SCAN function.

(Continues on next page.)

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 Chapter 4. OSD Operation

(Continued from previous page.)

Setting Function
SCAN–SKIP Selects which computers will be accessed under skip mode (see
MODE F5 SKP, page 41), and Auto Scan mode (see F7 SCAN, page 43.
Choices are:

ALL - All the ports which have been set accessible (see Access,
page 113, for details);

QUICK VIEW - Only those ports which have been set accessible
and have been selected as quick view ports (see SET QUICK
VIEW PORTS, page 39);

POWERED ON - Only those ports which have been set accessible

and are powered on;

QUICK VIEW + POWERED ON - Only those ports which have

been set accessible and have been selected as quick view ports
and are powered on. The default is ALL.

Note: The quick view choices only show up on the administrator's

screen, since only he has Quick View setting rights (see SET
QUICK VIEW PORTS, page 39, for details).
SCREEN If there is no input from the console for the amount of time set with
BLANKER this function, the screen is blanked. Key in a value from 1–30
minutes, then press [Enter]. The default setting of 0 disables this
function.
HOTKEY Enables / disables the hotkey command function in case a conflict
COMMAND occurs with programs running on the computers.
MODE
HOTKEY Sets the keyboard shortcut for invoking Hotkey Mode (see
page 45). Choices are: [NUM LOCK] + [-] (minus) (default), and
[CTRL] + [F12].
OSD Sets the language used in the OSD. Choices are: English,
LANGUAGE German, Japanese, Simplified Chinese and Traditional Chinese.
TOUCHPAD Enables / disables the touchpad.

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F4: ADM
F4 is an administrator only function. It allows the administrator to configure
and control the overall operation of the OSD. To change a setting double-click
it, or use the up and down arrow keys to move the highlight bar to it then press
[Enter].
After you select an item, a submenu with further choices to select from appears.
Double-click an item, or move the highlight bar to it then press [Enter]. An
icon appears before the selected item so that you know which one it is. The
settings are explained in the following table:

Setting Function
SET IP Use this selection to set the IP address of the CL5708I / CL5716I.
ADDRESS Š Enable DHCP to assign the IP address automatically.
Š Disable DHCP to assign a fixed IP address and specify the IP,
Mask, and Gateway in the appropriate fields.
Note: The default setting for DHCP is disabled.
SET LOGOUT If there is no input from the console for the amount of time set with
TIMEOUT this function, the user is automatically logged out. A login is
necessary before the console can be used again.
This enables other users to gain access to the computers when the
original user is no longer accessing them, but has forgotten to log
out. To set the timeout value, key in a number from 1–180 minutes,
then press [Enter]. The default setting of 0 disables this function.
EDIT PORT To help remember which computer is attached to a particular port,
NAMES every port can be given a name. This function allows the
administrator to create, modify, or delete port names. To edit a port
name:
1. Click the port, or use the navigation keys to move the highlight
bar to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The
maximum number of characters allowed for the port name is 12.
Legal characters include:
Š All alpha characters: A–Z
Š All numeric characters: 0–9
Š * ( ) + : - , ? . / and Space
Case does not matter; OSD displays the port name in all
capitals no matter how they were keyed in.
3. When you have finished editing, press [Enter] to have the
change take effect. To abort the change, press [Esc].

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Setting Function
RESTORE This function is used to undo all changes and return the setup to
DEFAULT the original factory default settings (see OSD FACTORY DEFAULT
VALUES SETTINGS, page 233) except for the port name list, username and
password information, which are saved.
CLEAR THE This function clears the port name list.
NAME LIST
ACTIVATE Choices are Y (on), or N (off). When activated, the beeper sounds
BEEPER whenever a port is changed; when activating the Auto Scan
function (see F7 SCAN, page 43); or an invalid entry is made on an
OSD menu. The default is Y.
SET QUICK This function lets the administrator select which ports to include as
VIEW PORTS quick view ports.
Š To select/deselect a port as a quick view port, double-click the
port, or use the navigation keys to move the highlight bar to it,
then press [Spacebar].
Š When a port has been selected as a quick view port, an icon dis-
plays in the QV column of the LIST on the main screen.
Š If one of the quick view options is chosen for the LIST view (see
F2 LIST, page 35), only a port that has been selected here
will display on the list.
Š If one of the quick view options is chosen for auto-scanning
(see SCAN/SKIP MODE, page 37), only a port that has been
selected here will be auto-scanned.
The default has no ports selected for quick view.
RESET STATION If you change the position of one of the stations in the daisy chain,
IDS the OSD settings will no longer correspond to the new location.
This function directs the OSD to rescan the station positions of the
entire installation and updates the OSD so that the OSD station
information corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port
names, all administrator settings (such as SET ACCESSIBLE
PORTS, SET QUICK VIEW PORTS, etc.) must be input again for
all of the computers affected by the change.
SET This function allows the administrator to define the operating
OPERATING system for the computer connected to each KVM port. The default
SYSTEM is WIN (PC compatible).
To set the port operating system:
1. From the list, select the port for which you wish to set the com-
puter's operating system.
2. Set the operating system by pressing [Spacebar] to cycle
through WIN, MAC, SUN, or OTHER .
3. Press [Esc] to exit. The operating system you selected is
assigned to the KVM port.

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Setting Function
FIRMWARE In order to upgrade the CL5708I / CL5716I firmware (see
UPGRADE page 189), you must first enable Firmware Upgrade mode with this
setting.
When you bring up this menu, the current firmware version levels
are displayed. Select Y to enable Firmware Upgrade mode, or N to
leave this menu without enabling it.
SET KEYBOARD Sets the language for the computer keyboard attached to the KVM
LANGUAGE port. To select a keyboard language, double-click it, or use the
navigation keys to move the highlight bar to it, then press [Enter].
Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK),
FRENCH, GERMAN (GER.), GERMAN (SWISS), GREEK,
HUNGARIAN, ITALIAN, JAPANESE, KOREAN, RUSSIAN,
SPANISH, SWEDISH and TRADITIONAL CHINESE.
SET CONSOLE This setting selects which consoles (internal/external) are enabled:
MODE 0 – Both consoles enabled
1 – LCD console only
2 – External console only
Use the spacebar to cycle to the choice you want. The default is 0.

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 Chapter 4. OSD Operation

F5: SKP
Clicking the F5 field or pressing [F5] invokes Skip mode. This function
enables you to easily skip backward or forward – switching the console focus
from the currently active computer port to the previous or next available one.
Š The selection of computers to be available for skip mode switching is
made with the Scan–Skip mode setting under the F3: SET function (see
page 36).
Š When you are in skip mode:
press [ ← ] to switch to the previous computer in the list
press [ → ] to switch to the next computer in the list
press [ ↑ ] to switch to the last computer on the previous station in the list
press [ ↓ ] to switch to the first computer on the next station in the list.

Note: When you skip, you only skip to the previous or next available
computer that is in the Scan–Skip mode selection (page 37).

Š If a port has been selected for Scan–Skip mode, when the focus switches to
that port a left/right triangle symbol appears before its port ID display.
Š While skip mode is in effect, the console will not function normally. You
must exit skip mode in order to regain control of the console.
Š To exit skip mode, press [Spacebar] or [Esc].

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F6: BRC
F6 is an administrator only function. Clicking the F6 field, or pressing [F6],
invokes Broadcast (BRC) mode. When this function is in effect, commands
sent from the console are broadcast to all available computers on the
installation.
This function is particularly useful for operations that need to be performed on
multiple computers, such as performing a system wide shutdown, installing or
upgrading software, etc.
Š While BRC mode is in effect, a speaker symbol appears before the port ID
display of the port that currently has the console focus.
Š While BRC mode is in effect, the mouse will not function normally. You
must exit BRC mode in order to regain control of the mouse.
Š To exit BRC mode, invoke the OSD (with the OSD hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.

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F7: SCAN
Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function
allows you to automatically switch among the available computers at regular
intervals so that you can monitor their activity without having to take the
trouble of switching yourself.
Š The selection of computers to be included for auto-scanning is made with
the Scan–Skip mode setting under the F3: SET function (see page 37).
Š The amount of time that each port displays for is set with the Scan
Duration setting under the F3: SET function (see page 36). When you
want to stop at a particular location, press the [Spacebar] to stop scanning.
Š If the scanning stops on an empty port, or one where the computer is
attached but is powered Off, the monitor screen will be blank, and the
mouse and keyboard will have no effect. After the Scan Duration time is
up, the scan function will move on to the next port.
Š As each computer is accessed, an S appears in front of the port ID display
to indicate that it is being accessed under Auto Scan mode.
Š While Auto Scan mode is in effect, the console will not function normally.
You must exit Auto Scan mode in order to regain control of the console.
Š While you are in Auto Scan mode, you can pause the scanning in order to
keep the focus on a particular computer either by pressing [P], or with a
left-click of the mouse. See Invoking Auto Scan, page 49, for details.
Š To exit Auto Scan mode, press the [Spacebar] or [Esc].

F8: LOUT
Clicking the F8 field, or pressing [F8] logs you out of OSD control of the
computers, and blanks the console screen. This is different from simply
pressing [Esc] when you are at the main screen to deactivate the OSD. With this
function you must log in all over again to regain access to the OSD, whereas
with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.

Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD main screen. You must input your username and
password before you can continue.
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD
menu, a null port message displays on the screen. The OSD hotkey
will bring up the main OSD screen.

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This Page Intentionally Left Blank

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 Chapter 5
Keyboard Port Operation
Hotkey Port Control
Hotkey port control allows you to provide KVM focus to a particular computer
directly from the keyboard. The CL5708I / CL5716I provides the following
hotkey port control features:
Š Selecting the Active Port
Š Auto Scan Mode Switching
Š Skip Mode Switching
Š Computer Keyboard / Mouse Reset

The following settings can also be controlled in Hotkey mode:

Š Setting the Beeper
Š Setting the Quick Hotkey
Š Setting the OSD Hotkey
Š Setting the Port Operating System
Š Restoring the OSD Default Values

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Invoke Hotkey Mode

All hotkey operations begin by invoking Hotkey mode.1 There are two possible
keystroke sequences to invoke Hotkey mode from the local console, and two
alternate keystrokes to invoke Hokey mode from remote (WinClient/Java
Client) sessions, though only one from each can be operational at any given
time:

Local Console
The following operations are used to invoke Hotkey mode from the local
console while accessing a port:

Number Lock and Minus Keys

1. Hold down the Num Lock key;
2. Press and release the minus key;
3. Release the Num Lock key:
[Num Lock] + [-]

Control and F12 Keys

1. Hold down the Ctrl key;
2. Press and release the F12 key;
3. Release the Ctrl key:
[Ctrl] + [F12]

When Hotkey mode is active:

Š A command line appears on the monitor screen. The command line prompt
is the word Hotkey: in white text on a blue background, and displays the
subsequent hotkey information that you key in.
Š Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.

1. Make sure that the Hotkey Command Mode function is enabled and that you key in the
appropriate Hotkey. See page 37 for details.

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Remote Sessions
The following operations are used to invoke Hotkey mode from remote
WinClient/Java Client sessions while accessing a port:

Scroll Lock
1. Press [Scroll Lock] [Scroll Lock].
[Scroll Lock] and then [Scroll Lock]

Control
1. Press [Ctrl] [Ctrl].
[Ctrl] and then [Ctrl]

When Hotkey mode is active:

Š The toolbar appears at the upper left corner of the screen (see The Port
Toolbar, page 170).
Š Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.

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Select the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, page 27). You
can directly access any computer on the installation with a hotkey combination
that specifies the port ID of the KVM port that a computer is connected to. To
access a computer using hotkeys:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in the port ID.
The port ID numbers display on the command line as you key them in. If
you make a mistake, use [Backspace] to erase the wrong number.
3. Press [Enter].
After you press [Enter], the KVM focus switches to the designated
computer and you automatically exit hotkey mode.

Note: In hotkey mode, KVM focus will not switch to a port if an invalid
switch or port number is entered. The hotkey command line will
continue to display on the screen until you enter a valid switch and
port number combination, or exit hotkey mode.

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Auto Scan Mode

Auto Scan automatically switches, at regular intervals, among all the KVM
ports that have been set as accessible under Scan–Skip Mode, so that their
activity can be monitored automatically. See Scan–Skip Mode on page 37 for
more information.

Invoking Auto Scan:

To start Auto Scan, key in the following Hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [A]. After you press A, then [Enter], you automatically exit hotkey
mode, and enter Auto Scan mode.
Š While you are in Auto Scan mode, you can pause the scanning in order
to keep the focus on a particular computer either by pressing P or with
a left click of the mouse. During the time that auto-scanning is paused,
the command line displays: Auto Scan: Paused.
Pausing when you want to keep the focus on a particular computer is
more convenient than exiting Auto Scan mode because when you
resume scanning, you start from where you left off. If, on the other
hand, you exited and restarted, scanning would start over from the very
first computer on the installation.
To resume Auto Scanning, press any key or left-click. Scanning
continues from where it left off.
Š While Auto Scan mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan mode compliant keystrokes
and mouse clicks can be input. You must exit Auto Scan mode in order
to regain normal control of the console.
3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops
when you exit Auto Scan mode.

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Skip Mode
This feature allows you to switch between computers in order to monitor them
manually. You can dwell on a particular port for as long as you like – as
opposed to auto-scanning, which automatically switches after a fixed interval.
To invoke Skip mode, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Arrow]
Š Where [Arrow] refers to one of the arrow keys. After you press an
arrow, you automatically exit hotkey mode and enter Skip mode where
you can switch ports as follows:
← Skips to the first accessible port. (See Scan/Skip Mode, page 37,
for information regarding accessible ports.)
→ Skips to the next accessible port.
↑ Skips to the last accessible port of the previous station.
↓ Skips to the first accessible port of the next station.

Š Once you are in Skip mode, you can keep on skipping by pressing the
arrow keys. You don't have to use the [Num Lock] + [-] combination
again.
Š While Skip mode is in effect, ordinary keyboard and mouse functions
are suspended – only Skip mode compliant keystrokes can be input.
You must exit Skip mode in order to regain normal control of the
console.
3. To exit Skip mode, press [Esc] or [Spacebar].

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Computer Keyboard / Mouse Reset

If the keyboard or mouse cease to function on the computer connected to the
currently selected port, you can perform a keyboard / mouse reset on the
computer. This function is essentially the same as unplugging and replugging
the keyboard and mouse on the target computer. To perform a computer
keyboard / mouse reset, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [F5].
After you press [F5] you automatically exit Hotkey mode and regain keyboard
and mouse control on the computer connected to the KVM port. If you fail to
regain keyboard / mouse control on the computer after pressing [F5], perform
a system reset. For more information see Reset Switch, page 10.

Hotkey Beeper Control

The beeper (see Activate Beeper, page 39) can be hotkey toggled on and off.
To toggle the beeper, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [B].
After you press [B], the beeper toggles on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you
automatically exit hotkey mode.

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Quick Hotkey Control

The Quick Hotkey (see HOTKEY, page 37) can be toggled between
[Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [H].
After you press [H], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.

OSD Hotkey Control

The OSD Hotkey (see OSD HOTKEY, page 36) can be toggled between [Scroll
Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the
following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [T].
After you press [T], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.

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Port OS Control
A port’s operating system can be changed to match that of the computer
attached to the port. To change a port’s operating system, key in the following
hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Function], where [Function] refers to one of the function keys in
the following table:
Key Description
F1 Sets the Port OS to Windows
F2 Sets the Port OS to Mac
F3 Sets the Port OS to Sun

After pressing a function key you automatically exit Hotkey mode.

Restore Default Values

This administrator only hotkey restores the CL5708I / CL5716I default values.
See RESTORE DEFAULT VALUES, page 39. To restore the default values,
key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [R].
3. Press [Enter].
After you press [Enter], the command line displays RESET TO DEFAULT
SETTING for three seconds; then the message disappears and you
automatically exit Hotkey mode.

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CL5708I / CL5716I User Manual

Hotkey Summary Table

[Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode.

or or
When Auto Scan mode is in effect, [P] or
[Ctrl] + [F12] [Q] [Enter] left-click pauses auto-scanning.

When auto-scanning is paused, pressing

any key or another left-click resumes auto-
scanning.
[B] Toggles the beeper on or off.
[Esc] or [Spacebar] Exits hotkey mode.
[F1] Set Operating System to Windows
[F2] Set Operating System to Mac
[F3] Set Operating System to Sun
[F5] Performs a keyboard / mouse reset on the
target computer.
[H] Toggles the Quick Hotkey invocation keys
between [Ctrl] + [F12] and [Num Lock] + [-].
[R] [Enter] This administrator only hotkey restores the
switch’s default values. See RESTORE
DEFAULT VALUES, page 39.
[SN]-[PN] [Enter] Switches access to the computer that
corresponds to that port ID.
SN= Switch Number; PN= Port Number
Example: 01-04 [Enter]
(on switch 01 change to port 04)
You must key in “-” between SN and PN.
Note: See Port ID Numbering, page 28 for
details.
[T] Toggles the OSD Hotkey between [Ctrl]
[Ctrl] and [Scroll Lock] [Scroll Lock].
[←] Invokes Skip mode and skips from the
current port to the first accessible port
previous to it.
[→] Invokes Skip mode and skips from the
current port to the next accessible port.
[↑] Invokes Skip mode and skips from the
current port to the last accessible port of the
previous station.
[↓] Invokes Skip mode and skips from the
current port to the first accessible port of the
next station.

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 Chapter 6
Logging In
Overview
KVM over IP switches can be accessed from an Internet browser; a Windows
application (AP) program; and a Java application (AP) program.
No matter which access method you choose, the KVM over IP switch’s
authentication procedure requires you to submit a valid username and
password. If you supply invalid login information, the authentication routine
will return an Invalid Username or Password, or Login Failed message. If you
see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

timeout period is invoked. You must wait until the timeout period
expires before you can attempt to log in again. See Login Failures,
page 141 for further details.

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Browser Login
KVM over IP switches can be accessed via an Internet browser running on any
platform. To access the switch, do the following:
1. Open the browser and specify the IP address of the switch you want to
access in the browser's location bar.

Note: For security purposes, a login string may have been set by the
administrator (see page 145 for details). If so, you must include a
forward slash and the login string along with the IP address when
you log in. For example:
192.168.0.100/cl5708i
If you don't know the IP address and login string, ask your
Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be
trusted. (See Trusted Certificates, page 227, for details.) If a second
certificate appears, accept it as well.
Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click
Login to bring up the Web Main Page. For a discussion of the Web Main
Page, see page 65.

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Windows Client AP Login

In some cases, the Administrator may not want the KVM over IP switch to be
available via browser access. The Windows AP Client allows direct remote
access to Windows systems users, without having to go through a browser
(although you initially download the Windows AP Client program from the
browser page – see Chapter 13, Download).
To connect to the KVM over IP switch, go to the location on your hard disk
that you downloaded the Windows AP Client program to, and double-click its
icon (WinClient.exe) to bring up the Windows Client Connection Screen:

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The Windows Client AP Connection Screen

A description of the Connection Screen is given in the following table:
Item Description
Menu Bar The Menu Bar contains two items: File and Help.
Š The File Menu allows the operator to Create, Save, and
Open user created Work files (see The File Menu,
page 60).
Š The Help Menu displays the WinClient AP version.
Server List Each time the WinClient.exe file is run, it searches the user's
local LAN segment for KVM over IP switches, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 59 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled. See Operating Mode, page 132 for
details.
2. Only units whose Access Port settings for Program
(see Service Ports, page 134) match the number
specified for Port in the Server area of this dialog
box appear in the Server List window.
Server This area is used when you want to connect to a KVM over IP
switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want
isn't listed, you can key in the target IP address in the IP field,
and its port number in the Port field. (If you don't know the
port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 59 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel Located just to the right of the Server panel, the Message
panel lists status messages regarding the connection to the
KVM over IP switch.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 59 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 68.

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Connecting – Windows Client AP

To connect to a KVM over IP switch do the following:
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Connect.
The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Switch to Remote View button
becomes active. Click it to connect to the switch and bring up its GUI
Main Page. For a description of the GUI Main Page, see page 48.

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The File Menu

The File Menu allows the operator to Create, Save, and Open user created
Work files. A Work File consists of all the information specified in a Client
session. This includes the Server List and Server IP list items, as well as the
Hotkey settings.
Whenever a user runs the Client program, it opens with the values contained in
the current work file. The current work file consists of the values that were in
effect the last time the program was closed.
The File menu consists of the following items:
New Allows the user to create a named work file so its values will not
be lost, and it will be available for future recall.
Open Allows the user to open a previously saved work file and use the
values contained in it.
Save Allows the user to save the values presently in effect as the
current work file.
Exit Exits the WinClient.

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Java Client AP Login

In those cases in which the Administrator does not want the KVM over IP
switch to be available via browser access, but the local client users aren’t
running Windows, the Java AP Client provides direct remote access to
non-Windows systems users (although you initially download the Java AP
Client program from the browser page – see Chapter 13, Download).
To connect to the KVM over IP switch, go to the location on your hard disk
that you downloaded the Java AP Client program to, and double-click its icon
(JavaClient.jar) to bring up the Java Client Connection Screen:

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The Java Client AP Connection Screen

A description of the Connection Screen is given in the following table:
Item Description
Server List Each time the JavaClient.jar file is run, it searches the User's
local LAN segment for KVM over IP switches, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 59 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled. See Operating Mode, page 132 for
details.
2. Only units whose Access Port settings for Program
(see Service Ports, page 134) match the number
specified for Port in the Server area of this dialog
box appear in the Server List window.
Server This area is used when you want to connect to a KVM over IP
switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want
isn't listed, you can key in the target IP address in the IP field,
and its port number in the Port field. (If you don't know the
port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 59 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel Located just to the right of the Server panel, the Message
panel lists status messages regarding the connection to the
KVM over IP switch.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 59 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 68.

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Connecting – Java Client AP

To connect to a KVM over IP switch do the following::
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Login
The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Remote View button becomes
active. Click it to connect to the switch and bring up its GUI Main Page.
For a description of the GUI Main Page, see page 48.

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This Page Intentionally Left Blank

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 Chapter 7
The User Interface
Overview
Once you have successfully logged in, the KVM over IP switch’s user interface
Main Page appears. The look of the page varies slightly, depending on which
method you used to log in. Each of the interfaces is described in the sections
that follow.

The Web Browser Main Page

To ensure multi-platform interoperability, access to the KVM over IP switches
can be accomplished with most standard web browsers. Once users log in and
are authenticated (see page 55), the Web Browser Main Page comes up, with
the Port Access page displayed:

Note: The screen depicts a Super Administrator’s page. Depending on a user’s

type and permissions, not all of these elements appear.

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Page Components
The web page screen components are described in the table, below:
No. Item Description
1 Tab Bar The tab bar contains the KVM over IP switch’s main
operation categories. The items that appear in the
tab bar are determined by the user’s type, and the
authorization options that were selected when the
user’s account was created.
2 Menu Bar The menu bar contains operational sub-categories
that pertain to the item selected in the tab bar. The
items that appear in the menu bar are determined by
the user’s type, and the authorization options that
were selected when the user’s account was created.
3 Sidebar The Sidebar provides a tree view listing of ports that
relate to the various tab bar and menu bar selections.
Clicking a node in the Sidebar brings up a page with
the details that are relevant to it.
There is a Filter button at the bottom of the Sidebar
that lets you expand or narrow the scope of the ports
that appear in the tree. The Filter function is
discussed in detail on page 101
4 About About provides information regarding the switch’s
current firmware version.
5 Logout Click this button to log out of your KVM over IP switch
session.
6 Welcome Message If this function is enabled (see Welcome Message*,
page 111), a welcome message displays here.
7 Interactive Display Panel This is your main work area. The screens that appear
reflect your menu choices and Sidebar node
selection.

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The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page
are determined by the user’s type (Super Administrator, Administrator, User)
and the permissions assigned when the user’s account was created. The
functions associated with each of the icons are explained in the table below:
Icon Function
Port Access: The Port Access page is used to access and control the
devices on the KVM over IP switch installation. This page is available
to all users.
User Management: The User Management page is used to create
and manage Users and Groups. It can also be used to assign devices
to them. User Management is discussed on page 121. This tab is
available to the Super Administrator, as well as administrators and
users who have been given User Management permission.
Device Management: The Device Management page is used to
configure and control the overall operation of the KVM over IP switch.
This page is available to the Super Administrator, as well as
administrators and users who have been given Device Management
permission.
Log: The Log page displays the contents of the log file. The Log page
is discussed on page 155.

Maintenance: The Maintenance page is used to install new firmware;

backup and restore configuration and account information; ping
network devices; and restore default values. The Maintenance page is
discussed on page 159. This page is available to the Super
Administrator (and Administrators and Users with Maintenance
permission).
Download: Users can click this icon to download AP versions of the
Windows Client; the Java Client; and the Log Server. This page is
available to all users. The programs that can be downloaded depend
on the user’s permissions.

There are two small icons at the extreme right of the page. Their functions are
described in the table, below:
Icon Function

Click this icon to brings up a panel with information about the KVM
over IP switch firmware version.

Click this icon to log out and end your KVM over IP switch session.

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The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging
In, page 55), the GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences
between them are as follows:
1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a
series of tabs like a notebook, instead. Like the Web Browser interface,
however, the makeup of the tabbed notebook changes depending on the
items selected on the main Tab Bar and in the Sidebar.
2. In addition to Filter, there are also buttons for Scan and Array Mode at the
bottom of the Sidebar. These functions are discussed in Chapter 8, Port
Access.
3. There is a hidden Control Panel at the upper or lower center of the screen
that becomes visible when you mouse over it. The default is at the upper
center of the screen.

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4. There is an additional icon at the extreme right of the page: . Click this
icon to close the GUI Main Page and go to the display of the last selected
port.
5. The GUI can be navigated via the keyboard as shown in the table, below:
Keys Action
Ctrl + P Opens the Port Access page.
Ctrl + U Opens the User Management page.
Ctrl + C Opens the Device Management page.
Ctrl + L Opens the Log page.
Ctrl + M Opens the Maintenance page.
Ctrl + D Opens the Download page.
F1 To see About information.
F2 To edit the port name of the selected port.
F4 Selects the Sidebar (left) panel.
F5 Selects the main (right) panel.
F7 Closes the GUI.
F8 To log out.

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The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and
WinClient AP) contains the most complete functionality, this section describes
the WinClient Control Panel. Although the Java Control Panel (for the Web
Viewer and Java Client AP) does not enable all of the features that this one
does, the functions that they do share are the same, and you can refer to the
information described here when using it.
The Control Panel is hidden at the upper or lower center of the screen (the
default is at the upper center), and becomes visible when you mouse over it.
The panel consists of three rows: an icon row at the top, and two text rows
below it:

Note: The above image shows the complete Control Panel. The icons that
appear can be user selected. See Control Panel Configuration, page 94,
for details.

Š By default, the upper text row shows the video resolution of the remote
display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the upper text row changes to describe the
icon's function. In addition, if a message from another user is entered in
the message board, and you have not opened the message board in your
session, the message will appear in the upper row.
Š The lower row shows the IP address of the device you are accessing at the
left of the row.
Š The bus and user information in the center of the lower row only displays
if it has been enabled (See Bus Info, page 95 for details). In the image
above C1/2 means that bus number 1 has 2 users connected.

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Š Right clicking in the text row area brings up a menu-style version of the
toolbar. In addition, it allows you to select options for the Screen Mode,
Zoom, Mouse Pointer, Mouse Sync Mode and Marco List (Macro List
appears after a user macro is created). These functions are discussed in the
sections that follow.

Š To move the Control Panel to a different location on the screen, place the
mouse pointer over the text row area, then click and drag.

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WinClient Control Panel Functions

The Control Panel functions are described in the table below.
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.
Click to bring up the Macros dialog box (see page 75 for details).

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings, page 81, for details).

Click to perform a video and mouse autosync operation. It is the

same as clicking the Auto Sync button in the Video Options dialog
box (see Video Settings, page 81).
Toggles the display between Full Screen Mode and Windowed
Mode.

Click to take a snapshot (screen capture) of the remote display.

See Snapshot, page 95, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 86).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and grayscale

views.

Click to zoom the remote display window.

Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 88 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 89).

Click to select the mouse pointer type.

Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 91).

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Click to toggle Automatic or Manual mouse sync.

Š When the selection is Automatic, a green √ appears on the icon.
Š When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 92 for a complete explanation of
this feature.
Click to display a dropdown list of User macros in order to access
and run macros more conveniently than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
page 75).
Under an accessed port, click to skip to the first port accessible to the
user on the entire installation without having to recall the Port Access
page.
Under an accessed port, click to skip to the first port accessible to the
user that is previous to the current one without having to recall the
Port Access page.
Under an accessed port, click to skip to the first port accessible to the
user that is after the current one without having to recall the Port
Access page.
Under an accessed port, click to skip to the last port accessible to the
user on the entire installation without having to recall the Port Access
page.

Under an accessed port, click to begin Auto Scan Mode. The KVM
over IP switch automatically switches among the ports that were
selected for Auto Scanning with the Filter function (see Filter,
page 101). This allows you to monitor their activity without having to
switch among them manually.
Under an accessed port, click to invoke Panel Array Mode (see Panel
Array Mode, page 175).

Under an accessed port, click to recall the GUI.

Click to bring up the Control Panel Configuration dialog box.

See Control Panel Configuration, page 94, for details on configuring
the Control Panel.
Click to exit the viewer.
Š Exiting from a Browser Viewer session brings you back to the web
browser Main Page.
Š Exiting from a WinClient AP session brings you back to the login
dialog box (see page 57).
Š Exiting from a Java Client AP session brings you back to the login
dialog box (see page 61).

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These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
Š When the lock state is On, the LED is bright green and the lock
hasp is closed.
Š When the lock state is Off, the LED is dull green and the lock hasp
is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your keyboard
causes the icon’s color to change accordingly.

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Macros
The Macros icon provides access to two functions found in the Macros
dialog box: Hotkeys and User Macros. Each of these functions is
described in the following sections.

Hotkeys
Various actions related to manipulating the remote server can be accomplished
with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you
configure which hotkeys perform the actions.
The hotkeys that invoke an action are shown to the right of its name. Use the
checkbox to the left of an action’s name to enable or disable its hotkey.

To change the hotkey for an action, do the following:

1. Highlight the Name, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
Š You can use the same function keys for more than one action, as long
as the key sequence is not the same.
Š To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.

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An explanation of the Hotkey actions is given in the table below:

Action Explanation
Exit Remote Breaks the connection to the KVM over IP switch and returns you
Location to local client computer operation. This is equivalent to clicking
the Exit icon on the Control Panel. The default keys are F2, F3,
F4.
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle Control Toggles the Control Panel Off and On. The default keys are F3,
Panel F4, F5.
Toggle Mouse If you find the display of the two mouse pointers (local and
Display remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable tiny
circle, which can be ignored. Since this function is a toggle, use
the hotkeys again to bring the mouse display back to its original
configuration. This is equivalent to selecting the Dot pointer type
from the Mouse Pointer icon on the Control Panel. The default
keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
Adjust Mouse This synchronizes the local and remote mouse movements. The
default keys are F8,F7,F6.
Video Auto Sync This combination performs an auto-sync operation. It is
equivalent to clicking the Video Auto Sync icon on the Control
Panel. The default keys are F6,F7,F8.
Show/Hide Local Toggles off and on: hides local cursor and locks the mouse
Cursor pointer and keyboard use within the Windows/Java Client AP
window, plus hides the control panel. This is equivalent to
selecting the Single pointer type from the Mouse Pointer icon on
the Control Panel. The default keys are F4,F5.
Substitute Ctrl Key If your local client computer captures Ctrl key combinations,
preventing them from being sent to the remote server, you can
implement their effects on the remote server by specifying a
function key to substitute for the Ctrl key. If you substitute the F11
key, for example, pressing [F11 + 5] would appear to the remote
server as [Ctrl + 5]. The default key is F11.
Substitute Alt Key Although all other keyboard input is captured and sent to the KVM
over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local
client computer. In order to implement their effects on the remote
server, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F12.

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User Macros
User Macros are created to perform specific actions on the remote server. To
create the macro, do the following:
1. Select User Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:

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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:

4. Press the keys for the macro.

Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:

Š Clicking Cancel cancels all keystrokes.

Š When you have finished, click Record. (This is the equivalent of
clicking Done in Step 5.)
Š When recording the macro the focus must be on the remote
screen. It cannot be in the macro dialog box.

Note: 1. Case is not considered – typing A or a has the same effect.

2. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is
Traditional Chinese and default character is A the alternate
Chinese character obtained via keyboard switching is not
recorded.

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5. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:

6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.

After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see page 73).
3. By opening this (Macros) dialog box
and clicking Play.
If you run the macro from this dialog box,
you have the option of specifying how the
macro runs.
Š If you choose Play Without Wait, the macro runs the key presses one after
another with no time delay between them.

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Š If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
Š If you click Play without opening the list, the macro runs with the default
choice (NoWait or TimeCtrl), which is shown in the Playback column.

You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternate choice.

Note: 1. Information about the Search function is provided below.

2. User Macros are stored on the Local Client computer of each user.
Therefore, there is no limitation on the of number of macros, the size
of the macro names, or makeup of the hotkey combinations that
invoke them.

„ Search
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.

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Video Settings
Clicking the Hammer icon on the Control Panel brings up the Basic
Video Settings dialog box with basic settings. The options in the basic
dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the
Performance bar setting. Selecting the Advanced button opens the Advanced
Video Settings dialog box, providing more detailed options including RGB,
Gamma, Video Quality, Enable Refresh, Transparency and Color Depth
Control, as shown below:

Basic Video Settings

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Advanced Video Settings

The meanings of the video adjustment options are given in the table below:
Options Usage
Screen Position Adjust the horizontal and vertical position of the remote server
window by Clicking the Arrow buttons.
Auto Sync Click Auto Sync to have the vertical and horizontal offset values of
the remote screen detected and automatically synchronized with the
local screen.
Note: 1. If the local and remote mouse pointers are out of sync, in
most cases, performing this function will bring them back
into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.

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Options Usage
RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.
When a RGB value is increased, the RGB component of the image is
correspondingly increased.
If you enable Set to Grayscale, the remote video display is changed
to grayscale.
Clicking the Reset button brings the RGB settings back their default
values.
Gamma This section allows you to adjust the video display's gamma level.
This function is discussed in detail in the next section, Gamma
Adjustment.
Performance Use the slide bar to select the type of Internet connection that the
local client computer uses. The switch will use that selection to
automatically adjust the Video Quality settings to optimize the quality
of the video display.
Since network conditions vary, if none of the preset choices seem to
work well, you can select Advanced and use the Video Quality slide
bar to adjust the settings to suit your conditions.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the
value, the clearer the picture and the more video data goes through
the network. Depending on the network bandwidth, a high value may
adversely effect response time.
Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99
seconds, eliminating unwanted artifacts from the screen. Select
Enable Refresh and enter a number from 1 through 99. The KVM
over IP switch will redraw the screen at the interval you specify. This
feature is disabled by default. Click to put a check mark in the box
next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse
movement stops.
2. Enabling this feature increases the volume of video data
transmitted over the network. The lower the number
specified, the more often the video data is transmitted.
Setting too low a value may adversely affect overall
operating responsiveness.
Transparency Adjusts the transparency of the toolbar that comes up when the GUI
hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the
bar until the display in the example window is to your liking.
Color Depth This setting determines the richness of the video display by adjusting
Control the amount of color information.

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Options Usage
Detect This setting also relates to video quality. It governs detecting or
Tolerance ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in better
video quality, but setting the threshold too low may allow too much
data to be transferred, negatively impacting network performance.
Selecting the Auto Balance Tolerance check box allows the switch to
automatically detect and adjust the tolerance settings according to
pixel changes as they occur.
Preset / Using the Preset and Custom buttons allow you to set and save
Custom custom video settings, and revert back to default video settings.

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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Settings dialog box.
Š Under Advanced configuration, there are ten preset and four user-defined
levels to choose from. Drop down the list box and choose the most suitable
one.
Š For greater control, clicking the Advanced button brings up the following
dialog box:

Š Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Š Click Save As to save up to four user-defined configurations derived from
this method. Saved configurations can be recalled from the list box at a
future time.
Š Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
Š Click OK to save your changes and close the dialog box.
Š Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

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The Message Board

The KVM over IP switch supports multiple user logins, which may
cause access conflicts. To alleviate the problem, a message board has
been provided, which allows users to communicate with each other:

Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the user
has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,
other users cannot see the video, and cannot input keyboard or mouse
data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when the user has
occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM, other
users can see the video, but cannot input keyboard or mouse data. The
button is shadowed when the KM is occupied. The icon displays next to
the user's name in the User List panel when the user has occupied the
KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.

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Message Display Panel

Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.

Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.
Š Your name appears in blue; other users' names appear in black.
Š By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
Š If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
Š If a user has disabled Chat, its icon displays before the user's name to
indicate so.
Š If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.

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Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area, move the mouse to the window edge, to have the screen
scroll.

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The On-Screen Keyboard

The KVM over IP switch supports an on-screen keyboard, available in
multiple languages, with all the standard keys for each supported
language. Click this icon to pop up the on-screen keyboard:

One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you don’t have to
change the configuration settings for either system. Just bring up the on-screen
keyboard; select the language used by the server you are accessing; and use the
on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.

Changing Languages
To change languages, do the following:
1. Click the down arrow next to the currently selected language, to drop
down the language list.

2. Select the new language from the list.

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Selecting Platforms
The On-screen Keyboard supports the Sun platform as well as the PC. To select
the platform, do the following:
1. Click the down arrow next to the currently selected platform, to drop down
the platform list.

2. Select the new platform from the list.

Expanded Keyboard
To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.

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Mouse Pointer Type

KVM over IP switches offer a number of mouse pointer options when
working in the remote display. Click this icon to select from the
available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for
the Windows Viewers. Once the port is accessed, three pointers are
available.
2. The Dot pointer is not available with the Java Client Viewer or the
Java Client AP.
3. Selecting the Single pointer has the same effect as the Toggle mouse
display hotkey function (see Toggle Mouse Display, page 76 for
details).
4. The icon on the Control Panel changes to match your choice.

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Mouse DynaSync Mode

Synchronization of the local and remote mouse pointers is
accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.

Note: This feature is only available for Windows and Mac systems (G4 and
higher) whose adapter attribute OS setting is configured for Win or Mac
(see Port Properties, page 118).
All other configurations must use manual mouse synchronization
(described in the next section).

The icon on the Control Panel indicates the synchronization mode status as
follows:
Icon Function
This icon displays in gray to indicate that Mouse DynaSync is not
available – you must use manual synching procedures. This is the
default setting for all KVM Adapter Cables.
The green check mark on this icon indicates that Mouse DynaSync
is available and is enabled. This is the default setting when Mouse
DynaSync is available (See Note above).
The red X on this icon indicates that Mouse DynaSync is available
but is not enabled.

When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures described under Manual
Mouse Synchronization, page 93.

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Mac Considerations
Š For Mac OS versions 10.4.11 and higher, there is a second DynaSync
setting to choose from. If the default Mouse DynaSync result is not
satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text
area of the Control Panel and select Mouse Sync Mode → Automatic for
Mac 2:

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system's mouse
pointer there are a number of methods to bring them back into sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 81).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 81, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust Mouse, page 76, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic server attached
to the switch. See Additional Mouse Synchronization Procedures,
page 250, for instructions.

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Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to
configure the items that appear on the Control Panel, as well as its graphical
settings:

The organization of the dialog box is described in the table, below:

Item Description
Customize Allows you to select which icons display in the Control Panel. Check
Control Panel the ones you want to see, uncheck the ones you don’t want.
Control Panel Š Enabling Transparent makes the Control Panel semi-transparent,
Style so that you can see through it to the display underneath.
Š Enabling Icon causes the Control Panel to display as an icon until
you mouse over it. When you mouse over the icon, the full panel
comes up.

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Item Description
Screen Options Š If Full Screen Mode is enabled, the remote display fills the entire
screen.
Š If Full Screen Mode is not enabled, the remote display appears as
a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, move the mouse pointer to the
screen border that is closest to the area you want to view and the
screen will scroll.
Š If Keep Screen Size is enabled, the remote screen is not resized.
Š If the remote resolution is smaller than that of the local monitor,
its display appears like a window centered on the screen.
Š If the remote resolution is larger than that of the local monitor,
its display is centered on the screen. To access the areas that
are off screen, move the mouse to the corner of the screen that
is closest to the area you want to view and the screen will
scroll.
Š If Keep Screen Size is not enabled, the remote screen is resized to
fit the local monitor's resolution.
Scrolling In cases where the remote screen display is larger than your monitor,
Method you can choose how to scroll to the areas that are off-screen.
Š If you select Mouse Movement, the screen will scroll when you
move the mouse pointer to your screen border.
Š If you select Scroll Bars, scroll bars appear around the screen
borders that you can use to scroll to the off-screen areas.
Bus Info If Bus Info is enabled, the bus you are on, as well as the total number
of users on the bus, displays on the bottom row center of the Control
Panel as follows: Bus No./Total Users. (See the Control Panel
diagram on page 70 for an example.)
Example: C1/3 = bus number 1 has 3 users connected.
Snapshot These settings let the user configure the KVM over IP switch’s screen
capture parameters (see the Snapshot description under The Control
Panel, page 70):
Š Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.
Š Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
Š If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
Keyboard Pass When this is enabled, the Alt-Tab key press is passed to the remote
Through server and affects that server. If it is not enabled, Alt-Tab acts on your
local client computer.

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The Java Control Panel

The Java Client Viewer and Java Client AP Control Panel is similar to the one
used by the WinClient:

The major differences between them are:

Š In the Macros dialog box, Toggle Mouse Display is not available.
Š The Dot mouse pointer type is not available.
Š In the Message Board, there is no Show/
Hide button to show or hide the user list.
This function is achieved by clicking the
arrows at the top of the bar that separates the
User List panel from the Main panel.
Š The Control Panel Lock LED icons are not
in sync with your keyboard. When you first connect, the LED display may
not be accurate. To be sure, click on the LED icons to set them.
Š In Control Panel Configuration, the BMP Snapshot format has been
replaced by PNG.

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Port Access
Overview
When you log in to the switch, the Port Access page comes up with the KVM
over IP switch’s KVM Connections page displayed.
Browser GUI

AP GUI

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The Connections page is organized into several main areas. All the ports that a
user is permitted to access are listed in the Sidebar at the left of the page.
After selecting a port in the Sidebar, clicking entries on the menu bar (Browser
GUI) or tab bar (AP GUI) opens information and configuration pages related
to the item selected in the Sidebar.

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The Sidebar
All KVM switches and their ports – are listed in a tree structure in the Sidebar
at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are the following:
Š Users are only allowed to see the devices and ports/outlets that they have
access permission for.
Š Ports and child devices can be nested under their parent devices.
Click the + in front of a device to expand the tree and see the ports/outlets
nested underneath it. Click the - to collapse the tree and hide the nested
ports/outlets.
Š A port’s ID number is displayed in brackets next to its icon. The ports but
can also be named (see Port/Outlet Naming, page 103, for details).
Š Switches and ports that are on line have their monitor screen icons in
Green; the monitor screens are Gray for devices and ports that are offline.
Š

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Š To access and operate a port, double-click its icon. Port operation details
are discussed in Chapter 14, Port Operation.

Scan
Scan is found at the bottom of the AP GUI Sidebar. It automatically
switches among all the ports that are visible in the Sidebar (see Filter,
below), at regular intervals, so that their activity can be monitored
automatically. See Auto Scanning, page 172, for details.

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser
version. In that version, you must invoke it from the port’s Toolbar. See
The Port Toolbar, page 170 for details

Array
Array is found at the bottom of the AP GUI Sidebar. It represents
another way of monitoring port activity. Under this function your
screen is divided into a grid of panels, with each panel showing the video
display of a particular port. Only ports that are visible in the Sidebar (see Filter,
below), and that are on line are displayed – all other ports are blank. See Panel
Array Mode, page 175 for details

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser
version. In that version, you must invoke it from the port’s Toolbar. See
The Port Toolbar, page 170 for details

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Filter
Filter allows you to control the number and type of ports that display
in the Sidebar, as well as which ports get scanned when Auto Scan and
Array Modes are invoked (see Scan and Array, above). When you click Filter,
the bottom of the panel changes to look similar to the image, below:

The meanings of the choices are explained in the following table:

Choices Explanation
All This is the default view. With no other filter options selected,
all of the ports that are accessible to the user are listed in the
Sidebar.
If any Favorites have been specified (see page 107), you can
drop down the list box and select Favorites instead of All. If
you select Favorites, only the items you have selected as
Favorites display in the tree.
Powered On If you enable Powered On (by putting a check in the
checkbox) only the ports that have their attached devices
powered on display in the tree.
Search If you key in a search string and click Search, only port names
that match the search string display in the tree. Wildcards (?
for single characters; * for multiple characters) and the
keyword or are supported, so that more than one port can
show up in the list.
For example:
1. If you key in Web*, both Web Server 1 and Web Server 2
show up in the list.
2. If you key in W*1 or M*2, both Web Server 1 and Mail
Server 2 show up in the list.
Exit Clicking Exit closes the filter dialog.

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Sidebar Utilities
The AP GUI version Port Access Connections page provides a convenient
method to work with the Sidebar tree. When you right-click an item, a list with
various options pops up:

Note: The screenshot shows an example of just one of the pop-ups that can
appear. The items that appear in the pop-up depend on whether you are
logged in remotely or from a Local Console; what your user type is; and
whether you selected a switch or a port.

The following table lists and explains all of the possible items that may appear:
Item User Type Explanation
Expand/ Administrators Š If the device’s ports are nested (not displayed),
Collapse Users the dialog box entry is Expand. Click Expand to
display the nested ports.
Š If the device’s ports are displayed, the dialog box
entry is Collapse. Click Collapse to nest the
ports.
Note: 1. This item only appears for switches, or for
ports that have child devices connected to
them.
2. This has the same effect as clicking the +
or - in the tree structure.
Copy Administrators This item is only available for ports. After selecting
Users Copy, you can Paste the port into the Favorites
page. See Adding a Favorite, page 107 for details

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Port/Outlet Naming
For convenience – especially in large installations with many devices –
administrators and users with port configuration permission, can give each port
a name. To assign, modify or delete a name, do the following:
1. Click once on the item you want to edit; wait a second; then click again.

Note: 1. This is not a double-click. It involves two separate clicks. A

double-click will switch you to the device attached to the port.
2. In the AP GUI version you can right-click on the port you want to
edit, then select Rename in the popup box that appears, or you
can highlight the port and press F2.

After a second or two, the field changes to provide a text input box:

2. Key in a name for the item (or change/delete a previous one).

Š You can use any combination of letters, numbers, and symbols on the
keys of keyboards with a PC US English layout. In this case, the
maximum number of characters allowed is 20.
Š You can also activate your local IME to input non-English characters.
For languages that use 2 bit encoding, the maximum number of
characters allowed is 9.

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3. When you have finished editing the name, press [Enter] or click anywhere
outside of the input box to complete the operation.

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KVM Devices and Ports – Connections Page

For KVM over IP switches, the Connections page displays port status
information at the device level, and port connection configuration options at
the port level.
Device Level
When a KVM over IP switch is selected in the Sidebar, the Connections page
displays a list of ports for the device that the user is authorized to access or
view.

The following attributes are listed for each device:

Š Port Number – the port’s number on the switch.
Š Port Name – if a name has been assigned to a port it displays here.
Š Device Name – if a name has been assigned to the switch it displays here.
Š Status – the current status of the port – online, or offline.

Note: The sort order of the information displayed can be changed by clicking
the column headings.

You can access a port from the main panel either by double-clicking anywhere
on its line entry, or selecting it anywhere on its line entry and clicking Connect
at the bottom right of the page.

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Port Level
When a port is selected in the Sidebar, the Connections page changes to display
the port connection and configuration options:

The screen is divided into three major panels, as described in the sections that
follow.

Status
The Status Panel displays the port’s current status information, including
whether the port is online or offline.
Click the Connect button to view the port display via the switch’s built-in Win
Viewer (when using Windows Internet Explorer), or Java Viewer (when using
other web browsers).

Associated Links
The Associated Links panel displays ports that have been associated with the
currently selected port. Associations are configured on the Port Access → Port
Configuration → Associated Links page (see page 120 for details).

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Favorites
The Favorites page is similar to a bookmarks feature. Ports that you frequently
access can be saved in a list here. Simply open this page and select the port –
rather than hunting for it in the Sidebar. This feature is especially handy on
large, crowded installations:

Adding a Favorite
To add a port to the favorites, do the following:
1. Right click in the main panel; click Add Favorite.
– or –
Click Add at the bottom left of the main panel.
An Untitled Favorite entry appears:

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2. This will be a container to hold your port entries. Click inside the text
entry box to erase Untitled Favorite and key in an appropriate name, then
click on any empty space in the main panel.
3. To add a port:
Drag it from the Sidebar and drop it onto the container
– or –
Right-click on it in the Sidebar; select Copy. Right-click on the container;
select Paste.
– or –
Select the container in the main panel; select the port in the Sidebar; then
click Add to at the bottom of the main panel.
The switch that the port belongs to is added to the container; the selected
port is appended under the switch.

Note: To add multiple ports at the same time, hold the Shift or Ctrl key
down while you make your Sidebar selections then drag or copy the
entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create

Note: Favorites can be selected for filtering in the Sidebar. See Filter,
page 101 for details

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Modifying a Favorite
Š To modify a Favorite, or one of the items contained in it, right-click on it,
then select a choice from the popup menu that appears.
Š To edit a Favorite’s name:
Click on it once, wait a second, then click again. You can edit the name
after the display changes to provide a text input box, This is the same
procedure as the one described for port naming (see Port/Outlet Naming,
page 103).
– or –
Select the Favorite in the main panel, then click Modify at the bottom of
the main panel.

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User Preferences
The User Preferences page allows users to set up their own, individual,
working environments. The switch stores a separate configuration record for
each user profile, and sets up the working configuration according to the
Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function
Language Selects the language that the interface displays in.
OSD Hotkey Selects which Hotkey controls the GUI function: [Scroll Lock]
[Scroll Lock] is the default. To select a different combination, click
the arrow at the right of the box to drop down the list of choices.
ID Display Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.
ID Duration Determines how long a Port ID displays on the monitor after a port
change has taken place. You can choose an amount from 1—255
seconds. The default is 3 Seconds. A setting of 0 (zero) means
the Port ID is always on.

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Setting Function
Scan Duration Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see Auto
Scanning, page 172). Key in a value from 1—255 seconds. The
default is 5 seconds; a setting of 0 disables the Scan function.
Screen Blanker If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1—30
minutes. A setting of 0 disables this function. The default is 0
(disabled).
Note: Although this function can be set from either the local
console or a remote login, it only affects the local console monitor.
Logout Timeout If there is no user input for the amount of time set with this
function, the user is automatically logged out. A login is necessary
before the KVM over IP switch can be accessed again.
Toolbar Selects whether or not the Port Toolbar is enabled when a port is
accessed (see The Port Toolbar, page 170 for details).
Since the Toolbar functions are also available from the GUI
Control Panel (see The Control Panel, page 70), you may prefer
to disable it here.
Viewer* You can choose which viewer is used when accessing a server:
Š Auto Detect will select the appropriate viewer based on the
web browser used; WinClient for Windows Internet Explorer,
Java Client for other web browsers (ex. Firefox).
Š Java Client will open the Java based viewer regardless of the
web browser being used.
Welcome You can choose to hide or show the welcome message displayed
Message* in the submenu bar. The default is disabled.
Save Click Save to save any changes made to the User Preferences
settings.
Changing a Š In the Browser GUI, to change a user’s password, key in the old
Password password and new password into their input boxes; key the
new password into the Confirm input box, then click Change
Password to apply the change.
Š In the AP GUI version, click Change Password; key in the old
password and new password into their input boxes; key the
new password into the Confirm input box, then click Save.

* This item is only available with the Browser version.

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Sessions
The Session page lets the administrator and users with User Management
permissions see at a glance which users are currently logged into the KVM
over IP switch, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Management permissions can only see the sessions
of ordinary users.
3. The Category heading lists the type of user who has logged in: SA
(Super Administrator); Admin (Administrator); Normal user (User).

The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from; the
Device and Port headings show which device and port the user is currently
accessing. The Bus ID refers to the bus that the user is currently on (Bus 0 refers
to the Local Console’s bus).

Note: 1. The sort order of the information displayed can be changed by

clicking the column headings.
2. The Bus ID also displays on the control panel (see page 70).

This page also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session at the bottom of the main panel.

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Access
Administrators use the Access page to set user access and configuration rights
for ports. The Access page only appears for those users with User Management
permissions. It isn’t available for other users.

Port Level Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown
below:

The port access settings are explained in the following table:

Name Each port accessible to the user is listed under the Names
column.

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Access The Access column is where device access rights are set. To
cycle through the choices, click the icon in the row that
corresponds to the user you want to configure. The meanings of
the icons are as follows
The user can view the remote screen
and can perform operations on the
Full Access
remote server from his keyboard and
monitor.
The user can only view the remote
View Only screen; he cannot perform any
operations on it.
No access rights - the Port will not show
No Access up on the User's list on the Main Screen.

Config Sets or denies permission for the user to make changes to a

port’s configuration settings. A check mark ( √ ) indicates that the
user has permission; an X means that the user does not have
permission.

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Port Level AP GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one below:

The page is essentially the same as the one for the Browser GUI (see page 113),
with the exception that there are filters at the top of the columns. The filters
allow you to expand or limit the scope of the users and groups that are
displayed, as described in the following table:
Filter Description
Name To filter on the User or Group name, key in the name, partial
name, or partial name and wild card ( * ) then press Enter. Only
the Users and Groups whose names correspond to what you
have keyed in appear in the list.
Access All All Users and Groups appear in the list.
Full Access Only Users and Groups with Full Access permissions appear in
the list.
View Only Only Users and Groups with View Only permissions appear in the
list.
No Access Only Users and Groups with No Access permissions appear in
the list.
Config All All Users and Groups appear in the list.
Permitted Only Users and Groups with Permitted Config permissions
appear in the list.
Restricted Only Users and Groups with Restricted Config permissions
appear in the list.

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Saving Changes
Click the Save button at the lower right corner of the page to save any changes
made on the Access page.

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Port Configuration

Device Level
When a device is selected in the Sidebar, there is one item available under Port
Configuration on the Port Properties page: Occupy Timeout.

The Occupy Timeout field sets a time threshold for users on ports whose
Access Mode has been set to Occupy (see Access Mode, page 119). If there is
no activity from the user occupying the port for the amount of time set here, the
user is timed out and the port is released. The first user to send keyboard or
mouse input after the port has been released gets to occupy the port.
Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0
causes the port to be released the instant there is no input.

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Port Level
Port Properties
When a port is selected in the Sidebar, the Port Properties page looks similar to
the one below:

Š The Status panel provides information as to whether or not the port is

online or offline; the Adapter cable used to connect the server (or other
device) to the port; and the Adapter’s firmware level.
Š The Properties panel allows you to make configuration settings for the
selected port. An explanation of the Port Properties configuration fields is
given on the next page, please refer to the table on page 119 for further
details.

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An explanation of the configuration fields is given in the table, below:

Field Explanation
Access Mode Defines how the port is to be accessed when multiple users have
logged on, as follows:
Exclusive: The first user to switch to the port has exclusive
control over the port. No other users can view the port. The
Timeout function does not apply to ports which have this
setting.
Occupy: The first user to switch to the port has control over the
port. However, additional users may view the port’s video
display. If the user who controls the port is inactive for longer
than the time set in the Timeout box, port control is transferred
to the other user to move the mouse or strike the keyboard.
Share: Users simultaneously share control over the port. Input
from the users is placed in a queue and executed
chronologically. Under these circumstances, users can take
advantage of the Message Board, which allows users to
communicate with each other regarding control of the keyboard
and mouse or keyboard, mouse, and video of a Share port (see
The Message Board, page 86).
Port OS Specifies the operating system that the server on the connected
port is using. Choices are Win, Mac1, Sun, and Mac2. The
default is Win.

When you have finished making your configuration changes, click Save.

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Associated Links
The Associated Links page provides a method of associating other ports on the
same switch to the selected port.

Š To associate a port with the currently selected one, click Add. In the
dialog box that appears, key in the port’s number, then click OK. The
port’s number and name appear in the main panel.
Š To remove an unwanted associated port, select it in the main panel, then
click Remove.

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User Management
Overview
When you select the User Management tab the screen comes up with the Users
page displayed:

Browser GUI

AP GUI

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The page is organized into two main areas: the Sidebar at the left, and the large
main panel at the right.
Š Users appear in the panel at the left of the page. The large panel at the right
provides more detailed information at-a-glance for each.
Š In the Browser GUI, the sort order of the information displayed can be
changed by clicking the main panel column headings.
Š In the AP GUI, the section below the Sidebar list provides a filter that
allows you to manage the list:

Š Click to put a check in the Active checkbox to filter out any users
whose accounts are not active.
Š To only select Users that match a particular string, key it into the text
box in front of the Go button, then click Go. Only Users that match the
string will appear in the list.
Wildcards (? for single characters; * for multiple characters) and the
keyword or are supported. E.g., h*ds would return hands and hoods;
h?nd would return hand and hind, but not hard; h*ds or h*ks would
return hands and hooks.
Š The buttons below the main panel are used to manage users, as shown in
the sections that follow.

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Users
The KVM over IP switch supports three types of user, as shown in the table,
bellow:
User Type Role
Super Administrator Access and manage ports and devices. Manage Users.
Configure the overall installation. Configure personal
working environment.
Administrator Access and manage authorized ports and devices. Manage
Users. Configure personal working environment.
User Access authorized ports and devices. Manage authorized
ports and devices; configure personal working environment.
Note: Users who have been given permission to do so, may
also manage other users.

Adding Users
To add a user, and assign user permissions, do the following:
1. Select Accounts on the menu bar (Browser GUI)
– or –
Select Users in the Sidebar (AP GUI).
2. Click Add at the bottom of the main panel. The User notebook opens, with
the User tab selected:

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3. Enter the required information in the appropriate fields. A description of

each of the fields is given in the table below:
Field Description
Username From 1 to16 characters are allowed depending on the
Account Policy settings. See Account Policy, page 146.
Password From 0 to16 characters are allowed depending on the
Account Policy settings. See Account Policy, page 146.
Confirm Password To be sure there is no mistake in the password, you are
asked to enter it again. The two entries must match.
Description Additional information about the user that you may wish to
include.
Role There are three categories: Super Administrator,
Administrator and User. There is no limitation on the number
of accounts that can be created in each category.
Š The Super Administrator is responsible for the overall
installation configuration and maintenance; user
management; and device and port assignments. The
Super Administrator’s permissions (see page 125) are
automatically assigned by the system and cannot be
altered.
Š The default permissions for Administrators include
everything except View only and Force to Grayscale, but
the permissions can be altered for each Administrator by
checking or unchecking any of the permissions
checkboxes.
Š The default permissions for Users include the Win and
Java clients, but the permissions can be altered for each
User by checking or unchecking any of the permissions
checkboxes.

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Field Description
Permissions Š Enabling Device Management allows a user to configure
and control the settings for overall KVM over IP switch
operations (see Device Management, page 131).
Note: For ordinary Š Enabling Port Configuration allows a user to configure and
users, in addition to control the settings for individual ports (see Port
enabling Device Configuration, page 117).
Management, Port Š Enabling User Management allows a user to create,
Configuration, and modify, and delete user accounts.
Maintenance
Š Enabling Maintenance allows a user to perform all the
permissions, the
Maintenance operations available under the Maintenance
user must also be tab (see Maintenance, page 159).
given those rights
for each device and Š Enabling System Log allows a user to access the system
log (see Log, page 155).
port that he will be
allowed to manage. Š Enabling View Only limits users to only being able to view
See Device the display of connected devices. They cannot control port
Assignment, access, nor can they input any keyboard or mouse signals
page 128 for details. to the devices they view.
Š Enabling Windows Client allows a user to download the
Windows Client AP software, and access the KVM over IP
switch with it, in addition to (or instead of) the browser
access method.
Š Enabling Java Client allows a user to download the Java
Client AP software, and access the KVM over IP switch
with it, in addition to (or instead of) the browser access
method.
Š Force to Grayscale forces the user’s view of the remote
display to be in grayscale. This can speed up I/O transfer
in low bandwidth situations.

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Field Description
Status Status allows you to control the user’s account and access
to the installation, as follows:
Š Disable Account lets you suspend a user’s account
without actually deleting it, so that it can be easily
reinstated in the future.
Š If you don’t want to limit the time scope of the account,
select Account never expires; if you do want to limit the
amount of time that the account remains in effect, select
Account expires on, and key in the expiration date.
Š To require a user to change his password at the next
logon, select User must change password at next logon.
This can be used by the administrator to give the user a
temporary password to log in for the first time, and then let
the user set the password of his choice for future logins.
Š To make a password permanent, so that the user cannot
change it to something else, select User cannot change
password.
Š For security purposes, administrators may want users to
change their passwords from time to time.
Š If not, select Password never expires. This allows
users to keep their current passwords for as long as
they like.
Š If so, select Password expires after, and key in the
number of days allowed before the password expires.
Once the time is up, a new password must be set.

4. At this point you can assign the new user’s port access rights by selecting
the Devices tab – the Devices page is discussed on page 128.

Note: Optionally, you can skip this step now to add more users and come
back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

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7. Click Users in the Sidebar to return to the main screen. The new user
appears in the Sidebar list and in the main panel, as well.
Š The Sidebar Users list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
Š The icon for super administrators has two red bands; the icon for
administrators has one black band.
Š The large main panel shows the user’s name; the description that was
given when the account was created; and whether the account is
currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.

Note: The User page is discussed on page 123; the Devices page is
discussed on page 128.

Deleting User Accounts

To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.

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Device Assignment
When a user logs in to the KVM over IP switch, the interface comes up with
the Port Access page displayed. All the ports that the user is permitted to access
are listed in the Sidebar at the left of the page. Access permissions for those
ports and the devices connected to them are assigned on a port-by-port basis
from the User list on the Sidebar of the User Management page.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the
following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen,
similar to the one below, appears:

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4. Make your permission settings for each port according to the information
provided below:

Name: Each port accessible to the user is listed under the Names
column.
Access: The Access column is where device access rights are set.
Click the icon in the row that corresponds to the port you
want to configure to cycle through the choices. The
meanings of the icons are described in the table, below:
The user can view the remote screen
and can perform operations on the
Full Access
remote server from his keyboard and
monitor.
The user can only view the remote
View Only screen; he cannot perform any
operations on it.
No access rights - the Port will not show
No Access up on the User's list on the Main Screen.

Config: The Config column is where a user’s permission to make

changes to a port’s configuration settings are permitted/
restricted. Click the icon in the row that corresponds to the
port you want to configure to cycle through the choices.
A check mark ( √ ) indicates that the user has permission
to make changes to the port’s configuration settings; an X
means that the user is denied permission to make
configuration changes.

5. When you have finished making your choices, click Save.

6. In the confirmation popup that appears, click OK.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a
group of ports to configure. Clicking to cycle through the choices on
any one of the selected ports causes all of them to cycle in unison.

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Filters
There are five filters at the top of the columns that allow you to expand or limit
the scope of the ports that are displayed in the Name column, as described in
the following table:
Filter Description
Name To filter on the port name, key in the name then press Enter.
Only the ports whose names correspond to what you have keyed
in appear in the list.
Wildcards (? for single characters; * for multiple characters) and
the keyword or are supported. E.g., h*ds would return hands and
hoods; h?nd would return hand and hind, but not hard; h*ds or
h*ks would return hands and hooks.
Access All All ports appear in the list.
Full Only ports configured as Full Access ports appear in the list.
Access
View Only Only ports configured as View Only ports appear in the list.
No Access Only ports configured as No Access ports appear in the list.
Config All All ports appear in the list.
Permitted Only ports configured as Permitted appear in the list.
Restricted Only ports configured as Restricted appear in the list.

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Device Management
KVM Devices
Device Information
The Device Management page opens with the top level KVM over IP switch
selected in the Sidebar and the Device Information item selected on the menu
bar:
Browser GUI

AP GUI

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General
The General section of the Device Information page displays the name of the
selected device, its firmware version and information about its network
configuration.

Note: The AP GUI version presents the same information as the Browser
version. Scroll through the list to see the additional entries.

Operating Mode

The Operating Mode page is used to set working parameters, as described

below:
Š If Force all to grayscale is enabled, the remote displays of all devices
connected to the KVM over IP switch are changed to grayscale. This can
speed up I/O transfer in low bandwidth situations.
Š If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient or Java Client AP (see Windows
Client AP Login, page 57, and Java Client AP Login, page 61). If this
option is not enabled, the switch can still be connected to, but its name will
not appear in the Server List.
Š The Console Keyboard Language setting lets you specify which keyboard
mapping is being used by the Local Console keyboard. Drop down the list
to make your choice.

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Network
The Network page is used to specify the network environment.

Each of the elements on this page is described in the sections that follow.

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IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the KVM over IP switch.
Click one of the radio buttons to select Enable, View Only, or Disable for the
IP Installer utility. See IP Installer, page 219, for IP Installer details.

Note: 1. If you select View Only, you will be able to see the KVM over IP
switch in the IP Installer’s Device List, but you will not be able to
change the IP address.
2. For security, we strongly recommend that you set this to View Only
or Disable after each use.

Service Ports
As a security measure, if a firewall is being used, the Administrator can specify
the port numbers that the firewall will allow. If a port other than the default is
used, users must specify the port number as part of the IP address when they
log in. If an invalid port number (or no port number) is specified, the KVM over
IP switch will not be found. An explanation of the fields is given in the table
below:
Field Explanation
Program This is the port number for connecting with the WinClient
ActiveX Viewer, WinClient AP, Java Client Viewer, or Java Client
AP. The default is 9000.
HTTP The port number for a browser login. The default is 80.
HTTPS The port number for a secure browser login. The default is 443.

Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. Service ports cannot have the same value. You must set a different
value for each one.
3. If there is no firewall (on an Intranet, for example), it doesn’t matter
what these numbers are set to, since they have no effect.

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Š IPv4 Settings
Š IP Address:
IPv4 is the traditional method of specifying IP addresses. The KVM
over IP switch can either have its IP address assigned dynamically
(DHCP), or it can be given a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically [DHCP] radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
[Fixed IP] radio button and fill in the fields with values
appropriate for your network.

Note: 1. If you choose Obtain IP address automatically [DHCP],

when the switch starts up it waits to get its IP address from the
DHCP server. If it hasn’t obtained the address after one
minute, it automatically reverts to its factory default IP
address (192.168.0.60.)
2. If the switch is on a network that uses DHCP to assign
network addresses, and you need to ascertain its IP address,
see IP Address Determination, page 219, for information./

Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for
the Preferred and Alternate DNS servers with values appropriate
for your network.

Note: Specifying the Alternate DNS Server address is optional.

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Š IPv6 Settings
Š IP Address:
IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6,
page 221 for further information.) The KVM over IP switch can either
have its IPv6 address assigned dynamically (DHCP), or it can be given
a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically [DHCP] radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
[Fixed IP] radio button and fill in the fields with values
appropriate for your network.
Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for
the Preferred and Alternate DNS servers with values appropriate
for your network.

Note: Specifying the Alternate DNS Server address is optional.

Network Transfer Rate

This setting allows you to tailor the size of the data transfer stream to match
network traffic conditions by setting the rate at which the KVM over IP switch
transfers data between itself and the client computers. The range is from 4–
99999 Kilobytes per second (KBps).

Finishing Up
After making any network changes, be sure Reset on exit on the Maintenance
→ System Operation page (see Reset on exit:, page 164) has been enabled
(there is a check in the checkbox), before logging out. This allows network
changes to take effect without having to power the switch off and on.

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ANMS
The ANMS (Advanced Network Management Settings) page is used to set up
login authentication and authorization management from external sources. It is
organized as a notebook with two tabs – each with a series of related panels, as
described, below:

Event Destination

Š Log Server
Important transactions that occur on the KVM over IP switch, such as
logins and internal status messages, are kept in an automatically generated
log file.
Š Specify the MAC address of the computer that the Log Server runs on
in the MAC address field.
Š Specify the port used by the computer that the Log Server runs on to
listen for log details in the Port field. The valid port range is 1–65535.
The default port number is 9001.

Note: The port number must different than the one used for the Program
port (see Program, page 134).

See Chapter 15, The Log Server, for details on setting up the log server.
The Log File is discussed on page 156.

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Authentication

Š RADIUS Settings
To allow authentication and authorization for the KVM over IP switch
through a RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers. You can use the IPv4 address, the IPv6
address or the domain name in the IP fields.
3. In the Timeout field, set the time in seconds that the KVM over IP
switch waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to
use for authentication between the KVM over IP switch and the
RADIUS Server. A minimum of 6 characters is required.
6. On the RADIUS server, Users can be authenticated with any of the
following methods:
Š Set the entry for the user as su/xxxx

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Where xxxx represents the Username given to the user when the
account was created on the KVM over IP switch.
Š Use the same Username on both the RADIUS server and the
KVM over IP switch.
Š Use the same Group name on both the RADIUS server and the
KVM over IP switch.
Š Use the same Username/Group name on both the RADIUS server
and the KVM over IP switch.
In each case, the user’s access rights are the ones assigned that were
assigned when the User of Group was created on the KVM over IP
switch. (See Adding Users, page 123.)

Š LDAP / LDAPS Authentication and Authorization Settings

To allow authentication and authorization for the KVM over IP switch via
LDAP / LDAPS, refer to the information in the table, below:
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
Type Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server IP Fill in the IP address and port number for the LDAP or LDAPS
and Port server.
Š You can use the IPv4 address, the IPv6 address or the
domain name in the LDAP Server field.
Š For LDAP, the default port number is 389; for LDAPS, the
default port number is 636.
Admin DN Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this field. For example, the entry might
look like this:
ou=kn8132,dc=aten,dc=com
Admin Name Key in the LDAP administrator’s username.
Password Key in the LDAP administrator’s password.
Search DN Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
Timeout Set the time in seconds that the KVM over IP switch waits for
an LDAP or LDAPS server reply before it times out.

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On the LDAP / LDAPS server, Users can be authenticated with any of the
following methods:
Š With MS Active Directory schema.
Š Without schema – Only the Usernames used on the KVM over IP switch
are matched to the names on the LDAP / LDAPS server. User privileges
are the same as the ones configured on the switch.
Š Without schema – Only Groups in AD are matched. User privileges are the
ones configured for the groups he belongs to on the switch.
Š Without schema – Usernames and Groups in AD are matched. User
privileges are the ones configured for the User and the Groups he belongs
to on the switch.

Note: For more information on configuring LDAP, you can download the
full LDAP instructional manual from our website.

CC Management Settings
To allow authorization for the KVM over IP switch through a CC (Control
Center) server, check Enable and fill in the CC Server’s IP address and Service
port in the appropriate fields. You can use the IPv4 address, the IPv6 address
or the domain name in the CC Server IP field.

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Security
The Security page is divided into 7 main panels, as described in the sections
that follow.

Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.

To set the Login Failures policy, check the Enable checkbox (the default is for
Login Failures to be enabled). The meanings of the entries are explained in the
table below:
Entry Explanation
Allowed Sets the number of consecutive failed login attempts
that are permitted from a remote computer. The
default is 5 times.
Timeout Sets the amount of time a remote computer must
wait before attempting to login again after it has
exceeded the number of allowed failures. The
default is 3 minutes.
Lock Client PC If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log
in is automatically locked out. No logins from that
computer will be accepted. The default is enabled.
Note: This function relates to the client computer’s
IP. If the IP is changed, the computer will no longer
be locked out.
Lock Account If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is
automatically locked out. No logins from the
username and password that have failed will be
accepted. The default is enabled.

Note: If Login Failures is not enabled, users can attempt to log in an unlimited
number of times with no restrictions. For security purposes, we
recommend that you enable this function and enable the lockout
policies.

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Filter

Š IP and MAC Filtering

IP and MAC Filters control access to the KVM over IP switch based on
the IP and/or MAC addresses of the client computers attempting to
connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If
any filters have been configured, they appear in the IP Filter and/or MAC
Filter list boxes.
To enable IP and/or MAC filtering, Click to put a check mark in the IP
Filter Enable and/or MAC Filter Enable checkbox.
Š If the include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
Š If the exclude button is checked, all the addresses within the filter
range are denied access; all other addresses are allowed access.

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Š Adding Filters
To add an IP filter, do the following:
1. Click Add. A dialog box similar to the one below appears:

2. Specify whether you are filtering an IPv4 or IPv6 address.

3. Key the address you want to filter in the From: field.
Š To filter a single IP address, click to put a check in the Single IP
checkbox.
Š To filter a continuous range of addresses, key in the end number of
the range in the To: field.

Note: This description is for the AP GUI. The Browser GUI differs as
follows:
1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and
To fields for IPv4 filtering.
2. It doesn’t have a checkbox to specify a single IP address. To
filter a single IPv4 address, key the same address in both the
From and To fields.

4. After filling in the address, click OK.

5. Repeat these steps for any additional IP addresses you want to filter.

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To add a MAC filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.

Š IP Filter / MAC Filter Conflict

If there is a conflict between an IP filter and a MAC filter – in other words,
if a computer’s address is allowed by one filter but blocked by the other –
then the blocking filter takes precedence (the computer’s access is
blocked).

Š Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list boxes and
click Modify. The Modify dialog box is similar to the Add dialog box.
When it comes up, simply delete the old address(es) and replace it with the
new one(s).

Š Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.

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Login String
The Login String entry field lets the super administrator specify a login string
(in addition to the IP address) that users must add to the IP address when they
access the KVM over IP switch with a browser.
For example, if 192.168.0.126 were the IP address, and abcdefg were the login
string, then the user would have to key in:
192.168.0.126/abcdefg

Note: 1. Users must place a forward slash between the IP address and the
string.
2. If no login string is specified here, anyone will be able to access the
KVM over IP switch login page using the IP address alone. This
makes your installation less secure.

The following characters are allowed in the string:

0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] .

The following characters are not allowed:

% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]
Compound characters (É Ç ñ ... etc.)
The following examples are not allowed:
192.168.0.126/.
192.168.0.126/..
192.168.0.126/...

For security purposes, we recommend that you change this string occasionally.

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Account Policy
In the Account Policy section, system administrators can set policies governing
usernames and passwords.

The meanings of the Account Policy entries are explained in the table below:
Entry Explanation
Minimum Username Length Sets the minimum number of characters required for
a username. Acceptable values are from 1–16. The
default is 6.
Minimum Password Length Sets the minimum number of characters required for
a password. Acceptable values are from 0–16. A
setting of 0 means that no password is required.
Users can login with only a Username. The default is
6.
Password Must Contain At Checking any of these items requires users to
Least include at least one uppercase letter, one lowercase
letter or one number in their password.
Note: This policy only affects user accounts created
after this policy has been enabled, and password
changes to existing user accounts. Users accounts
created before this policy was enabled, and there is
no change to the existing passwords, are not
affected.
Enforce Password History Check this box to prevent users from using old
passwords for the number of times entered in the
box. A user will not be able to use the same
password again until the number of password
changes has been exceeded the number entered
here.

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Encryption

These flexible encryption alternatives for keyboard/mouse and video data let
you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of
any or all of them.
Enabling encryption affects system performance – no encryption offers the
best performance; the greater the encryption the greater the adverse effect. If
you enable encryption, the performance considerations are as follows:
Š RC4 offers the least impact on performance; DES is next; then 3DES or
AES
Š The RC4 + DES combination offers the least impact of any combination

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Mode

An explanation of the Mode items is given in the table, below:

Item Explanation
Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is
not enabled, the device cannot be pinged. The default is Enabled.
Enable Multiuser Enabling Multiuser operation permits up to 32 users to log in at the
Operation same time to share the remote bus. If not enabled, only one user
can log in at a time. The default is Enabled.
Browser Service Enabling Browser Service allows the administrator to restrict
browser access to the KVM over IP switch. After checking Browser
Service, drop down the listbox to select the degree of restriction:
Disable Browser: means no browser access is permitted.
Disable HTTP: means browser access is permitted, but users
must access the switch with an HTTPS URL.
Disable HTTPS: means browser access is permitted, but users
must access the switch with an HTTP URL.

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Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Š Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed
Private Certificates, page 231 for details about using OpenSSL to generate
your own private key and SSL certificate.
Š Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate,
go to a CA (Certificate Authority) website to apply for an SSL certificate.
After the CA sends you the certificate and private encryption key, save
them to a convenient location on your computer.
Š Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your
certificate file is located; and select it.
3. Click Upload to complete the procedure.

Note: 1. Clicking Restore Default returns the device to using the default
ATEN certificate.
2. Both the private encryption key and the signed certificate must be
imported at the same time.

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Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click Create CSR. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information Example
Country (2 letter code) TW
State or Province Taiwan
Locality Taipei
Organization Your Company, Ltd.
Unit Techdoc Department
Common Name mycompany.com
Note: This must be the exact domain name of the site
that you want the certificate to be valid for. If the site’s
domain name is www.mycompany.com, and you only
specify mycompany.com, the certificate will not be valid.
Email Address [email protected]

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3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the KVM over IP switch.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Browse to locate the file; then click Upload to store
it on the KVM over IP switch.

Note: When you upload the file, the KVM over IP switch checks the file
to make sure the specified information still matches. If it does, the
file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.

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Date/Time
The Date/Time dialog page sets the KVM over IP switch time parameters:

Set the parameters according to the information below.

Time Zone
Š To establish the time zone that the KVM over IP switch is located in, drop
down the Time Zone list and choose the city that most closely corresponds
to where it is at.
Š If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.

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Date
Š Select the month from the drop down listbox.
Š Click < or > to move backward or forward by one year increments.
Š In the calendar, click on the day.
Š To set the time, use the 24 hour HH:MM:SS format.
Š Click Set to save your settings.

Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in either the IPv4
address, IPv6 address, or domain name of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.

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 Chapter 11
Log
Overview
The KVM over IP switch logs all the events that take place on it. To view the
contents of the log, click the Log tab. The device’s Log Information page,
similar to the one below, appears:
Browser GUI

AP GUI

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Log Information
The Log Information page displays events that take place on the KVM over IP
switch, and provides a breakdown of the time, the severity, the user, and a
description of each one. You can change the sort order of the display by
clicking on the column headings.
The log file tracks a maximum of 512 events. When the limit is reached, the
oldest events get discarded as new events come in. To record more than 512
events, see The Log Server, page 177. The purpose of the buttons at the bottom
of the page are described in the following table:

Button Explanation
Pause Clicking Pause stops the display of new events. When
the display is paused the button changes to Resume.
Click Resume to start displaying events again.
Clear Log Clicking Clear Log clears the log file.
Export Log Clicking Export Log lets you save the contents of the log
to a file on your computer.
Filter Clicking Filter allows you to search for particular events
by date or by specific words or strings, as described in
the next section.

Filter
Filter lets you narrow the log event display to ones that occurred at specific
times; ones containing specific words or strings; or ones involving specific
users. When you access this function, the log filter dialog box appears at the
bottom of the page:

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A description of the filter items is given in the table, below:

Item Description
Time This feature lets you filter for events that occurred at specific
times, as follows:
Today Only: Only the events for the current day are displayed.
Start Date/Time: Filters for events from a specific date and time
to the present. Put a check in the checkbox to bring up a calendar.
Set the date and time that you want the filtering to start from. All
events from the Start date/time to the present are displayed.
For the Web Browser interface, after checking Start Date/Time,
you have to click inside the text box in order to bring up the
calendar. When you have made your calendar choices, click the A
icon at the lower right of the calendar panel.
End Date/Time: Filters for events from a specific date and time to
a specific date and time. First select the Start Date/Time
(described above); check End Date/Time to set the ending date
and time.
For the Web Browser interface, after checking End Date/Time,
you have to click inside the text box in order to bring up the
calendar. When you have made your calendar choices, click the A
icon at the lower right of the calendar panel.
Information Filters for a particular word or string. Key the word or string into
the Information text box. Only events containing that word or
string are displayed. Wildcards (? for single characters; * for
multiple characters) and the keyword or are supported. E.g., h*ds
would return hands and hoods; h?nd would return hand and hind,
but not hard; h*ds or h*ks would return hands and hooks.
User Filters for specific users. First put a check in the User checkbox;
then key in the user’s Username; then click Apply. Only events
containing that Username are displayed.
Note: If the User checkbox is not checked here in the Filter panel,
the entire User column does not appear in the main panel.
Severity Filters based on the severity rating of the event. Least events
appear in black; Less events appear in blue; Most events appear
in red.
First put a check in the Severity checkbox; then check the severity
options you want to filter for (you can check more than one item).
Only events that match the severity ratings you specified appear
in the display.
Note: If the Severity checkbox is not checked here in the Filter
panel, the entire Severity column does not appear in the main
panel.
Apply Click to apply the filter choices.
Reset Click this button to clear the entries in the dialog box and start with
a clean slate.
Exit Click this button to exit the log filter function.

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 Chapter 12
Maintenance
Overview
The Maintenance function is used to upgrade firmware; backup and restore
configuration and account information; send terminal commands, ping
network devices; and restore default values.
Browser GUI

AP GUI

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Firmware Upgrade
As new versions of the iCard Firmware become available, they can be
downloaded from our website and installed using this page. Check the website
regularly to find the latest information and packages to update your KVM
switch. Our website provides firmware upgrade packages that are specific for
each device. The Mainboard Firmware can only be upgraded via the
Firmware Upgrade Port (see The Firmware Upgrade Utility, page 189 for
details).
To upgrade the main firmware, do the following:
1. Download the new iCard firmware file to your computer.
2. Log in to the KVM over IP switch; and click the Maintenance tab. The
Maintenance tab opens to the Upgrade Main Firmware* page:

3. Click Browse; navigate to the directory that the new iCard firmware file is
in and select the file.
4. Click Upgrade Firmware to start the upgrade procedure.
Š If you enabled Check Main Firmware Version* the current firmware
level is compared with that of the upgrade file. If the current version is
equal to or higher than the upgrade version, a popup message appears,
to inform you of the situation and stops the upgrade procedure.
Š If you didn't enable Check Main Firmware Version*, the upgrade file
is installed without checking what its level is.
Š As the upgrade proceeds, progress information is shown in the
Progress bar.
Š Once the upgrade completes successfully, the switch resets itself.
5. Log in again, and check the firmware version to be sure it is the new one.

Note: The term “Main Firmware” in this section refers to the CL5708I /
CL5716I’s iCard firmware and not the Mainboard firmware.

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Backup/Restore
Selecting the Backup/Restore menu item gives you the ability to back up the
switch’s configuration and user profile information:

Backup
To backup the device’s settings do the following:
1. In the Password field, key in a password for the file.

Note: 1. Setting a password is optional. If you do not set one, the file can
be restored without specifying a password.
2. If you do set a password, make a note of it, since you will need it
to be able to restore the file.

2. Click Backup.
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.

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Restore
To restore a previous backup, do the following:
1. Click Browse; navigate to the file and select it.

Note: If you renamed the file, you can leave the new name. There is no
need to return it to its original name.

2. If you set a password when you created the file, key it in the Password
field.
3. Select as many of the options that are presented as you wish to restore.
4. Click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.

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Ping Host
The Ping Host page allows you to ping a device to check its connection status
on the network. Enter an IP address or Host Name in the text box and then click
Ping to ping a device.

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System Operation
The System Operation page lets you restore certain configuration changes that
were made to the KVM over IP switch back to their original factory default
values.

The functions performed on this page are as follows:

Clear Port Names:
Clicking this button removes names that have been assigned to the ports
Restore Default Values:
Clicking this button undoes all Customization page changes that have been
made to the KVM over IP switch (except for the Port Names), as well as the
Network Transfer Rate (on the Network page), and returns the parameters to
the original factory default settings.
Reset on exit:
Place a check here and click Apply to have the KVM over IP switch reset itself
and implement all the new settings when you log out. (Following the reset, wait
approximately 30 to 60 seconds before logging back in.)
If you change the switch’s IP Address (see Network, page 133), the checkbox
is automatically checked and the KVM switch will reset when you log out. If
you clear the check mark before logging out, the changed IP settings will be
ignored and the original IP address settings will remain in effect.

Note: Even though the changed IP settings are ignored, they still remain in the
network settings fields. Which means that the next time you open this
page the Reset on exit checkbox will automatically be enabled, and
when the switch resets, the new IP settings that you thought you
discarded will become the ones used by the switch. To avoid this
problem, you should go back to the network settings page and be sure
that the IP settings that appear in the fields are the ones you want to use.

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Download
Overview
Download is used to download stand-alone AP versions of the Windows
Client, the Java Client, and the Log Server:

Click the program you want to download; save it to a convenient location on

your hard disk, and run it from there.

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 Chapter 14
Port Operation
Overview
After you have successfully logged in (see Logging In, page 55), the KVM
over IP switch opens to the Port Access tab’s Connections page:
Browser GUI

AP GUI

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Note: 1. The WinClient and Java Client AP programs have a hidden Control
Panel at the upper center of the screen that becomes visible when you
mouse over it. The Browser version’s Control Panel only appears
after you switch to a port. The Control Panel is discussed on page 70.
2. See KVM Devices and Ports – Connections Page, page 105 for details
about the Port Access Connections page.

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Connecting to a Port
All the devices, ports, and outlets that a user is permitted to access are listed in
the Sidebar at the left of the page.
Š To connect to a port when a device is selected in the Sidebar, double click
its icon in the Sidebar; or double click anywhere on its line entry in the
main central panel; or select it in the main panel and click Connect at the
bottom right of the page.
Š To connect to a port when the port is selected in the Sidebar, click
Connect at the right of the Status panel (see Status, page 106).

Once you switch to a port, its screen displays on your monitor, and your
keyboard and mouse input affects the remote server:

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The Port Toolbar

The KVM over IP switch’s interface provides a toolbar to help you with port
switching operations from within the captured port. To bring up the toolbar, tap
the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper
left corner of the screen:

Depending on the settings that were selected for ID Display (see page 110), the
Port Number and/or the Port Name display at the right of the toolbar. The
meanings of the toolbar icons are given in a table on page 171.
When the toolbar displays mouse and keyboard input has no effect on the
server connected to the port. To carry out operations on the server, close the
toolbar by clicking its X icon.
To return to the Port Access Connections page, either click the appropriate icon
(see The Toolbar Icons, page 171), or tap the GUI hotkey again.

Note: 1. You can adjust the toolbar transparency (see Video Settings, page 81).
2. The toolbar functions and icons are also incorporated in the Control
Panel. If you choose to enable them in the Control Panel (see Control
Panel Configuration, page 94), you can disable the Toolbar (see User
Preferences, page 110 for details). To recall the Port Access
Connections page when there is no Toolbar, simply tap the GUI
hotkey twice.

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The Toolbar Icons

The meanings of the toolbar icons are explained in the table below.
Icon Purpose
Click to skip to the first accessible port on the entire installation,
without having to recall the Port Access page.

Click to skip to the first accessible port previous to the current

one, without having to recall the Port Access page.

Click to begin Auto Scan Mode. The KVM over IP switch

automatically switches among the ports that were selected for
Auto Scanning with the Filter function (see Filter, page 101).
This allows you to monitor their activity without having to switch
among them manually.
Click to skip from the current port to the next accessible one,
without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on
the entire installation, without having to recall the Port Access
page.
Click to return to the OSD.

Click to close the toolbar.

Click to invoke Panel Array Mode (see Panel Array Mode,

page 175).

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Toolbar Hotkey Port Switching

When the toolbar displays, you can use hotkeys to provide KVM focus to a port
directly from the keyboard. The KVM over IP switch provides the following
hotkey features:
Š Going directly to a port by keying in its port number and clicking Enter.
Š Auto Scanning
Š Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip
Mode.

Note: 1. In order for hotkey operations to take place, the toolbar must be
visible (see The Port Toolbar, page 170).
2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, non-
hotkey purposes, you must first close the toolbar.
3. For issues affecting multiple user operation in Auto Scan Mode, see
Panel Array Mode, page 216.

Auto Scanning
The Scan function automatically switches among all the ports that are
accessible to the currently logged on user at regular intervals, so that the user
can monitor their activity automatically. Users can also limit the number of
ports scanned with the Filter function of the Sidebar. See KVM Devices and
Ports – Connections Page, page 105, and Filter, page 101, for further details.

Š Setting the Scan Interval:

The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see Scan Duration, page 111).
Š Invoking Auto Scan
To start Auto Scanning, with the toolbar showing, tap the A key. The Auto
Scan function cycles through the ports in order – starting from the first
port on the installation. An S appears in front of the Port ID Display to
indicate that the port is being accessed under Auto Scan Mode.

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Š Pausing Auto Scan

While you are in Auto Scan Mode, you can pause the scanning in order to
keep the focus on a particular server by pressing P. During the time that
Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular server can be
more convenient than exiting Auto Scan Mode because when you Resume
scanning, you start from where you left off. If, on the other hand, you were
to exit and then restart Auto Scan Mode, the scanning would start over
from the very first server on the installation.
To Resume Auto Scanning after a pause, press any key except [Esc] or the
[Spacebar]. Scanning continues from where it left off.
Š Exiting Auto Scan
While Auto Scan Mode is in effect, ordinary keyboard functions are
suspended. You must exit Auto Scan Mode in order to regain normal
control of the keyboard. To exit Auto Scan Mode press [Esc] or the
[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.

Skip Mode
Skip Mode allows you to switch ports in order to monitor the servers manually.
You can dwell on a particular port for as long or as little as you like - as
opposed to Auto Scanning, which automatically switches after a fixed interval.
The Skip Mode hotkeys are the four Arrow keys. Their operation is explained
in the table below:
Arrow Action

← Skips from the current port to the first accessible port previous to it.

→ Skips from the current port to the first accessible port that comes after it.

Skips from the current port to the very first accessible port on the
↑ installation.
Skips from the current port to the very last accessible port on the
↓ installation.

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Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page, do one of the
following:
Š Tap the GUI Hotkey once.
Š From the toolbar, click the icon that recalls the Port Access page (see The
Toolbar Icons, page 171).
The toolbar closes, and the Port Access Page appears.

GUI Hotkey Summary Table

The following table presents a summary of the GUI Hotkey actions after you
have accessed a port. See User Preferences, page 110 to set the GUI Hotkey.
To... Do This...
Open the Toolbar Click the GUI Hotkey twice
Open the Port The Toolbar is open Click the GUI Hotkey once
Access Page
The Toolbar is not open Click the GUI Hotkey three times

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Panel Array Mode

Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,
the screen divides into a grid of up to 42 panels:

Š Each panel represents one of the switch’s ports beginning with Port 1 at
the upper left, and going from left to right; top to bottom.
Š The number of panels in the array can be selected by clicking the Show
More Ports, and Show Fewer Ports symbols on the panel array toolbar
(see the following page for an explanation of the panel array toolbar).
Š When the Array is first invoked, it scans through each of the ports that
were selected for Auto Scanning with the Filter function (see Filter,
page 101). As it scans, the border of the panel that has the focus becomes
highlighted.
Š Only ports that are accessible to the user are displayed. For ports that are
not accessible, the panel is blank.
Š If the server connected to a port is on line, its screen displays in its panel,
otherwise the panel is blank.
Š Mousing over a panel displays information about the port (port name,
online status, port access status, and resolution).
Š You can access a server connected to a port by moving the mouse pointer
over its panel and clicking. You switch to the server exactly as if you had
selected it from the Port Access page.

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Panel Array Toolbar

The panel array toolbar provides shortcut navigation and control of the panel
array. The toolbar can be dragged anywhere on the screen. Mousing over an
icon brings up a “tooltip” that provides a short description of the icon’s
function. The icon functions are described in the table below:
Click and drag to move the toolbar.
Note: This icon is only available with the Windows Clients. To move the
Java Client toolbars, click on any empty space and drag.
Pause panel scanning, leaving the focus on the panel that currently has it.

Show More Ports: Increase the number of panels in the array.

Show Fewer Ports: Decrease the number of panels in the array.

Toggle 4/3 aspect ratio.

Exit Panel Array mode.

Note: For issues affecting multiple user operation in Panel Array Mode, see
Panel Array Mode, page 216.

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 Chapter 15
The Log Server
The Windows-based Log Server is an administrative utility that records all the
events that take place on selected KVM over IP switches and writes them to a
searchable database. This chapter describes how to install and configure the
Log Server.

Installation
1. Log into the KVM over IP switch (see page 55).
2. Click the Download tab and download the Log Server AP program.
3. Go to the location on your hard disk that you downloaded the Log Server
program to, and double click its icon (LogSetup.exe) to bring up the Setup
screen.

Note: If the browser cannot run the file, save it to disk, instead, and run the
file from your disk.

The Log Server installation screen appears:

4. Click Next. Then follow the on-screen instructions to complete the

installation and have the Log Server program icon placed on your desktop.

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Starting Up
To start the Log Server, either double click the program icon, or key in the full
path to the program on the command line. The first time you run it, a screen
similar to the one below appears:

Note: 1. The MAC address of the Log Server computer must be specified in
the ANMS settings – see Log Server, page 137.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.
See The Log Server program does not run., page 216 if the program
doesn’t start.

The screen is divided into three components:

Š A Menu Bar at the top
Š A panel that will contain a list of KVM over IP switches in the middle (see
The Log Server Main Screen, page 184).
Š A panel that will contain an Events List at the bottom

Each of the components is explained in the sections that follow.

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The Menu Bar

The Menu bar consists of four items:
Š Configure
Š Events
Š Options
Š Help
These are discussed in the sections that follow.

Note: If the Menu Bar appears to be disabled, click in the List window to
enable it.

Configure
The Configure menu contains three items: Add; Edit; and Delete. They are
used to add new units to the List; edit the information for units already on the
list; or delete units from the list.
Š To add a unit to the list, click Add.
Š To edit or delete a listed unit, first select the target in the List window, then
open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below, appears:

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A description of the fields is given in the table, below:

Field Explanation
Address This can either be the IP address of the computer the Log Server is
running on, or its DNS name.
Port The port number that was assigned to the Log Server under Device
Management (see Log Server, page 137).
Description This field is provided so that you can put in a descriptive reference for
the unit to help identify it.
Limit This specifies the number of days that an event should be kept in the
Log Server's database. Events that exceed the amount of time
specified here can be removed with the Maintenance function (see
Maintenance:, page 182).
Enable Check the box and enter the number of days to pass before the
Automatic system auto exports a log file. Click Browse to select the directory
Export for location where the log file will export to.
every / Save
to

Fill in or modify the fields, then click OK to finish.

Events
The Events Menu has two items: Search and Maintenance.

Search:
Search allows you to search for events containing specific words or strings.
When you access this function, a screen, similar to the one below, appears:

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A description of the items is given in the table, below:

Item Description
New search This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected unit.
Search last results This is a secondary search performed on the events that
resulted from the previous search.
Search excluding last This is a secondary search performed on all the events in the
results database for the selected unit excluding the events that
resulted from the previous search.
Server List KVM over IP switches are listed according to their IP address.
Select the unit that you want to perform the search on from this
list. You can select more than one unit for the search. If no
units are selected, the search is performed on all of them.
Priority Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most specific.
Least results appear in black; Less results appear in blue;
Most results appear in red.
Start Date Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time Select the time that you want the search to start from. The
format follows the HH:MM:SS convention.
End Date Select the date that you want the search to end at.

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Item Description
End Time Select the time that you want the search to end at.
Pattern Key in the pattern that you are searching for here. The multiple
character wildcard (%) is supported. E.g., h%ds would match
hands and hoods.
Results Lists the events that contained matches for the search.
Search Click this button to start the search.
Print Click this button to print the search results.
Export Click this button to save the search results to file.
Exit Click this button to exit the Log Server.

Maintenance:
This function allows the administrator to perform manual maintenance of the
database, such as erasing specified records before their expiration time is up.

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Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if its previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below,
appears:

Key in the number of seconds, then click OK to finish.

Help
From the Help menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.

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The Log Server Main Screen

Overview
The Log Server Main Screen is divided into two main panels.
Š The upper (List) panel lists all of the units that have been selected for the
Log Server to track (see Configure, page 179).
Š The lower (Event) panel displays the tick information for the currently
selected unit. (If there are more than one unit, the selected unit is the one
that is highlighted).
Š To select a unit in the list, simply click on it.

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The List Panel

The List panel contains six fields:

Field Explanation
ID / State Shows the ID number of the device and determines whether
the Log Server records the ticks for this unit, or not. If the ID
checkbox is checked, the State field displays Recording, and
the ticks are recorded. If the ID checkbox is not checked, the
State field displays Paused, and the ticks are not recorded.
Note: Even though a unit is not the currently selected one, if
its Recording checkbox is checked, the Log Server will still
record its ticks.
Address This is the IP Address or DNS name that was given to the unit
when it was added to the Log Server (see Configure,
page 179).
Port This is the Access Port number assigned to the unit (see
Configure, page 179).
Connection Š If the Log Server is connected to the unit, this field displays
Connected.
Š If the Log Server is not connected, this field displays
Waiting. This means that the Log Server's MAC address
has not been set properly. It needs to be set on the Device
Management Date/Time page (see page 152).
Days This field displays the number of days that the unit's log events
are to be kept in the Log Server's database before expiration
(see Configure, page 179).
Description This field displays the descriptive information given for the unit
when it was added to the Log Server (see Configure,
page 179).

The Event Panel

The lower panel displays log events for the currently selected unit. Note that if
there are more than one units, even though they aren't currently selected, if their
Recording checkbox is checked, the Log Server records their log events and
keeps them in its database.

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This Page Intentionally Left Blank

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 Chapter 16
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=

[Enter] Return
[Backspace] Delete
[Insert] Help

[Ctrl] F15

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

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Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]

[Ctrl] [2]
-
[Ctrl] [3] +
[Ctrl] [4]

[Ctrl] [H] Help

Compose

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

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 Chapter 17
The Firmware Upgrade Utility
Introduction
The purpose of the Windows-based firmware upgrade utility is to provide an
automated process for upgrading the CL5708I / CL5716I’s Mainboard
Firmware and compatible adapter cable firmware. The program comes as part
of a firmware upgrade package that is specific for each device.
The CL5708I / CL5716I’s iCard Firmware can only be upgraded via the
Browser or AP GUI (see Firmware Upgrade, page 160 for details).
As new firmware versions become available, new firmware upgrade packages
are posted on our website. Check the website regularly to find the latest
information and packages.

Downloading the Firmware Upgrade Package

To download the firmware upgrade package:
1. From a computer that is not part of your KVM installation go to our
website and choose the model name that relates to your device. A list of
available firmware upgrade packages appears.
2. Choose the firmware upgrade package that you wish to install (usually the
most recent) and download it to your computer.

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Preparation
To prepare for the firmware upgrade, do the following:
1. Use the Firmware Upgrade Cable (provided with this unit), to connect a
COM port on your computer to the Firmware Upgrade Port of your
switch.

Note: On a daisy chained installation, the chained stations will

automatically receive the upgrade via the daisy chain cables.

2. Shut down all the computers, but not the stations, on the KVM installation.
3. From your KVM switch console, login to the OSD as the administrator
(see page 31) and select the F4 ADM function.
4. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to
invoke Firmware Upgrade mode (see page 40.).

Note: During Firmware Upgrade mode, the port LEDs will flash on and off.

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Starting the Upgrade

To upgrade the firmware:
1. Run the downloaded firmware upgrade package file either by double-
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility welcome screen appears:

Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.

2. Read and Agree to the License Agreement (enable the I Agree radio button).
3. Click Next to continue.

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The Firmware Upgrade Utility main screen appears. The devices capable
of being upgraded are listed in the Device List panel:

4. Click Next to perform the upgrade.

If you enabled Check Firmware Version, the utility compares the device's
firmware level with that of the upgrade files. If it finds that the device's
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to continue or cancel.

If you didn't enable Check Firmware Version, the utility installs the
upgrade files without checking whether they are a higher level, or not.
As the upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.

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Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:

Click Finish to close the firmware upgrade utility.

Upgrade Failed
If the Upgrade Succeeded screen doesn't appear, it means that the upgrade
failed to complete successfully. See the next section, Firmware Upgrade
Recovery, for how to proceed.

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Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:
Š When a firmware upgrade is manually aborted.
Š When the mainboard firmware upgrade fails.
Š When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the switch. If it is part of a daisy chain, disconnect it from the
chain.
2. Connect the Firmware Upgrade Cable to its Firmware Upgrade Port.
3. Slide the Firmware Upgrade Recovery Switch to the Recover position.
4. Power the switch back on and repeat the upgrade procedure.
5. After the switch has been successfully upgraded, power it off, and slide the
Firmware Upgrade Recovery Switch back to the Normal position.
6. If the switch is part of a daisy chain, replace it in the chain.
7. Power the switch back on.

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 Appendix
Safety Instructions

General
Š This product is for indoor use only.
Š Read all of these instructions. Save them for future reference.
Š Follow all warnings and instructions marked on the device.
Š Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Š Do not use the device near water.
Š Do not place the device near, or over, radiators or heat registers.
Š The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
Š The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Š Never spill liquid of any kind on the device.
Š Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Š Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
Š The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Š The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
Š To prevent damage to your installation it is important that all devices are
properly grounded.
Š The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your

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electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Š Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Š If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
Š To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Š Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Š Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Š Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
Š If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
Š The power cord or plug has become damaged or frayed.
Š Liquid has been spilled into the device.
Š The device has been exposed to rain or water.
Š The device has been dropped, or the cabinet has been damaged.
Š The device exhibits a distinct change in performance, indicating a need
for service.
Š The device does not operate normally when the operating instructions
are followed.
Š Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Š Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.

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 Appendix

Rack Mounting
Š Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Š Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Š Make sure that the rack is level and stable before extending a device from
the rack.
Š Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
Š After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Š Do not overload the AC supply branch circuit that provides power to the rack.
The total rack load should not exceed 80 percent of the branch circuit rating.
Š Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Š Ensure that proper airflow is provided to devices in the rack.
Š Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Š Do not step on or stand on any device when servicing other devices in a rack.
Š Caution: Slide/rail (LCD KVM) mounted
equipment is not to be used as a shelf or a work
space.

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Consignes de sécurité

Général
Š Ce produit est destiné exclusivement à une utilisation à l’intérieur.
Š Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir
vous y référer ultérieurement.
Š Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
Š Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
Š N’utilisez pas l’unité à proximité de l’eau.
Š Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
Š Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctionnement fiable et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
Š L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
Š Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
Š Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous forme d’aérosol. Utilisez un
chiffon humide pour le nettoyage de l’unité.
Š Evitez toute surcharge du circuit. Avant de connecter l’equipement a un
circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez
toujours les caracteristiques electriques d'un circuit pour vous assurer de
ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les
surcharges du circuit peuvent provoquer un incendie et detruire
l’equipement.
Š L’appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeur ou le fournisseur local d’électricité.
Š Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.

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Š L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
Š L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
Š La prise murale doit être installée à proximité de l’équipement et doit être
facile d’accès.
Š Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
Š En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
Š Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alimentation sans
coupure (UPS).
Š Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
Š Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes directrices
suivantes:
Š Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
Š Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
Š Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
Š N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier. Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.

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Š N’essayez pas de réparer l’unité vous-même. Confiez toute opération de

réparation à du personnel qualifié.
Š Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
Š Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.
Š Du liquide a été renversé dans l’unité.
Š L’unité a été exposée à la pluie ou à l’eau.
Š L’unité est tombée ou le boîtier a été endommagé.
Š Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
Š L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
Š N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
Š Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »
(Capteur) à un réseau de télécommunication public.

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Montage sur bâti

Š Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
Š Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
Š Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
Š Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
Š Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
Š Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
Š Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
Š Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Š Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
Š Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
Š Attention: Glisser / rail (LCD KVM) monté
l'équipement ne doit pas être utilisé comme une
étagère ou un espace de travail.

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Technical Support

International
Š For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
Š For telephone support, see Telephone Support, page iii:

North America
Email Support [email protected]
Online Troubleshooting http://support.aten.com
Technical Documentation
Support Software Updates
Telephone Support 1-888-999-ATEN ext 4988

When you contact us, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help.

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Specifications

Function CL5708I
LCD CL5708IM 17”

CL5708IN 19”

Computer Direct 8
Connections
Max 128 (via Daisy-Chain)

Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)

KVM Ports 8 x SPHD-15/17 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)

Power 1 x 3-prong AC Socket

LAN 1 x RJ45 (Female)

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton

LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton

LEDs Online 8 (Orange)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)

Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Emulation Keyboard / Mouse PS/2, USB

Video Local 1280 x 1024 @ 75 Hz; DDC2B

Remote 1920 x 1200 @ 60 Hz

Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

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Function CL5708I
Power Consumption 17”: 120V, 15.2W / 230V, 16W
19”: 120V, 24W / 230V, 25W

Environment Operating Temp. 0–50o C

Storage Temp. -20–60o C

Humidity 0–80% RH, Noncondensing

Physical Housing Metal + Plastic

Properties
Weight 17”: 13.49 kg
19”: 13.41 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm

19”: 48.00 x 68.92 x 4.40 cm

Function CL5716I
LCD CL5716IM 17”

CL5716IN 19”

Computer Direct 16
Connections
Max 256 (via Daisy-Chain)

Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)

KVM Ports 16 x SPHD-15/17 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)

Power 1 x 3-prong AC Socket

LAN 1 x RJ45 (Female)

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton

LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton

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Function CL5716I
LEDs Online 16 (Orange)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)

Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Emulation Keyboard / Mouse PS/2, USB

Video Local 1280 x 1024 @ 75 Hz; DDC2B

Remote 1920 x 1200 @ 60 Hz

Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

Power Consumption 17”: 120V, 17W / 230V, 18W

19”: 120V, 26W / 230V, 26.8W

Environment Operating Temp. 0–50o C

Storage Temp. -20–60o C

Humidity 0–80% RH, Noncondensing

Physical Housing Metal + Plastic

Properties
Weight 17”: 13.61 kg
19”: 13.67 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm

19”: 48.00 x 68.92 x 4.40 cm

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Connection Tables
The following tables indicate the relationship between the number of units and
the number of computers that they control on a daisy chained installation.

CL5708I to Compatible 8-Port Switches

No. Computers No. Computers

1 1–8 9 65–72
2 9–16 10 73–80
3 17–24 11 81–88
4 25–32 12 89–96
5 33–40 13 97–104
6 41–48 14 105–112
7 49–56 15 113–120
8 57–64 16 121–128

CL5708I to Compatible 16-Port Switches

No. Computers No. Computers

1 1–8 9 121–136
2 9–24 10 137–152
3 25–40 11 152–168
4 41–56 12 169–184
5 57–72 13 185–200
6 73–88 14 201–216
7 89–104 15 217–232
8 105–120 16 233–248

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CL5716I to Compatible 8-Port Switches

No. Computers No. Computers

1 1–16 9 73–80
2 17–24 10 81–88
3 25–32 11 89–96
4 33–40 12 97–104
5 41–48 13 105–112
6 49–56 14 113–120
7 57–64 15 121–128
8 65–72 16 129–136

CL5716I to Compatible 16-Port Switches

No. Computers No. Computers

1 1–16 9 129–144
2 17–32 10 145–160
3 33–48 11 161–176
4 49–64 12 177–192
5 65–80 13 193–208
6 81–96 14 209–224
7 97–112 15 225–240
8 113–128 16 241–256

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Supported KVM Switches

The table below lists KVM switches that are compatible with the CL5708I /
CL5716I and the type of expansion that they use. (KVM switches listed below
are sold separately. Contact your dealer for details.)

Expansion Type Brand Model Name

Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch
ACS1216A 16 Port PS/2 KVM Switch
CS1708A 8 Port USB / PS/2 KVM Switch
CS1716A 16 Port USB / PS/2 KVM Switch

Please keep in mind the following limitations when installing more than one
KVM switch:
Š The maximum distance between the CL5708I / CL5716I and the last
switch in the daisy chain cannot exceed 100 meters, regardless of the
number of switches in the daisy chain.
Š The maximum distance between any two KVM switches in the daisy chain
cannot exceed 15 meters.

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Troubleshooting

General Operation
Problem Resolution
I am confused about which See Terminology, page xvi for details.
equipment the terms Local and
Remote refer to.
Erratic Operation The KVM over IP switch needs to be started before
any cascaded switches.
1. Make sure to power it on before powering on the
switch.
2. If the cascaded switch was started before the
KVM over IP switch, reset or restart the
cascaded switch.
Press and release the Reset switch (see Reset
Switch, page 14).
I have been given an account 1. Make sure that you have correctly specified your
but I am unable to log in. Username and Password.
2. Make sure that the administrator has given you
the necessary permission to access the switch.
3. Ask your administrator to see if the switch is
under CC management. If it is, he will have to
resolve the situation either by disabling CC
management on the switch (see page 150), or by
deselecting it on the CC server (see the CC User
Manual for details).
I can’t access the switch, even If the switch is behind a router, the router’s Port
though I have specified the IP Forwarding (also referred to as Virtual Server)
address and port number feature must be configured. See Port Forwarding,
correctly. page 223, for details.
When logging in from a browser, If a login string has been set, make sure to include
the following message appears: the forward slash and correct login string when you
404 Object Not Found. specify the KVM over IP switch’s IP address.
(See Login String, page 162.)
Sudden loss of network Close your connection to the KVM over IP switch.
connection. Wait approximately 30 seconds, and log in again.
No remote server video display Set the remote server resolution to 1280 x 1024 or
on the client computer. less.
No remote server video display Press and release the left Alt key, then press and
on the client computer, but release the right Alt key.
mouse movements appear on
the local console and mouse
clicks have no effect

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Problem Resolution
The display on the client Switch ports to a port with a different resolution, then
computer is distorted and switch back.
performing an Autosync doesn’t If the above didn’t resolve the problem, change the
resolve the problem. resolution and refresh rate for the system running on
the port. Afterward, you can either run at the new
resolution, or switch back to the original resolution.
The Lock Key LEDs on the When you first connect, the LED display may not
Control Panel don’t accurately accurately reflect the LEDs on your keyboard. To
reflect the actual locked status of resolve the problem, click the LEDs on the Control
my keyboard input. Panel until they match your keyboard. Afterward,
when you change them from the keyboard they will
change on the Control Panel.
When I log in, the browser The certificate’s name is not found on Microsoft’s list
generates a CA Root certificate of Trusted Authorities. The certificate can be
is not trusted, or a Certificate trusted. See Trusted Certificates, page 227, for
Error response. details.
In multiuser operation I had If you try to return to the port by selecting again in
exclusive (or occupy) rights on the tree, the switch acts as if you are accessing the
the port I was viewing. After I port for the first time. If another user was waiting on
recalled the Port Access page the port, he takes precedence and gets the port.
and then came back to the port I The correct way to return to the port is to click the
was occupying, it had been Close icon at the top right of the Port Access page.
taken over by another user. Why
did this happen?

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Mouse Problems
Problem Resolution
Mouse and/or Keyboard not Unplug the cable(s) from the console port(s), then plug it/
responding. them back in.
Mouse movement There is too much data being transferred for your
extremely slow connection to keep up with. Lower the video quality (see
Video Settings, page 67) so that less video data is
transmitted.
There are two mouse You can select another pointer type. See Mouse Pointer
pointers after the remote Type, page 80 for details
server is accessed.
When the mouse pointer is Recall the Control Panel and immediately change the
in Single Pointer mode, I pointer to Dual mode.
can’t access the Control
Panel.
Why is there a Dual Pointer When you are not in Mouse DynaSync Mode, you need
mode? the two pointers so that you know the remote server
pointer is actually at the location you think it is at.
Otherwise, you might perform a mouse operation and
because of net lag the remote server pointer may not be
at the location that your client computer pointer is at.
Mouse pointer confusion If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the non-
functioning pointer. See Toggle Mouse Display, page 59,
and Mouse Pointer Type, page 80.
When I log in with my 1. Check the status of the Mouse Sync Mode setting
Windows system, the local (see Mouse DynaSync Mode, page 82). If it is set to
and remote mouse pointers Automatic, change the setting to Manual and refer to
do not sync. the information for Manual Mouse Synchronization
on page 83.
2. If you are in Manual mode, use the AutoSync feature
(see Video Settings, page 67), to sync the local and
remote monitors.
3. If that doesn't resolve the problem, use the Adjust
Mouse feature (see Adjust Mouse, page 59) to bring
the pointers back in step.
4. If the above fails to resolve the problem, refer to
Additional Mouse Synchronization Procedures,
page 224, for further steps to take.
When I log in with my Mac There are two automatic Mouse DynaSync settings: the
system, the local and default, and Mac2. If mouse synchronization is not
remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See
not sync. the Note on page 83 for details.

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Problem Resolution
When I log in with my Sun Automatic Mouse DynaSync sync only supports USB
system, the local and mice on Windows and Mac (G4 or higher) systems. You
remote mouse pointers do must sync the pointers manually. See Mouse DynaSync
not sync Mode, page 82, and Manual Mouse Synchronization,
page 83, for further details.
After doing the above, refer to Sun / Linux, page 225,
under Additional Mouse Synchronization Procedures for
further steps to take.
When I log in with my Linux Automatic Mouse DynaSync sync only supports USB
system, the local and mice on Windows and Mac (G4 or higher) systems. You
remote mouse pointers do must sync the pointers manually. See Mouse DynaSync
not sync. Mode, page 82, and Manual Mouse Synchronization,
page 83, for further details.
After doing the above, refer to Sun / Linux, page 225,
(under Additional Mouse Synchronization Procedures),
for further steps to take.

Web Browser
Problem Resolution
After upgrading the The switch is using the new firmware version but the
firmware, after logging in browser is displaying a page that is stored in its cache.
with my web browser, the Simply log out and clear your browser’s cache.
Š IE: Tools → Internet Options → Temporary Internet
switch appears to still be
using the old firmware
version. Files → Delete Files
Š Firefox: Tools → Clear Private Data
Firefox only opens the The WinClient ActiveX Viewer requires ActiveX. Since
Java Client Viewer. It Firefox doesn’t support ActiveX only the Java Client Viewer
doesn’t open the is available.
WinClient ActiveX
Viewer.

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The WinClient ActiveX Viewer and the WinClient AP

Problem Resolution
My CL5708I / CL5716I Only units whose Access Port settings for Program (see
units don’t show up in the page 145) match the number specified for Port in the
Server List window when Server area of this dialog box appear in the Server List
I start the WinClient AP window. Make sure that your entry for Port matches the
program. entry you have specified for Program on the Device
Management Network page.
The WinClient ActiveX DirectX 8.0 or higher must be installed on your client
Viewer and the WinClient computer.
AP won't connect to the
KVM over IP switch.
After upgrading the The old version of your .ocx file was not deleted. You must
firmware, the WinClient delete the old file. There are two methods to delete the file.
1. For the ActiveX Viewer: Open IE → Tools → Manage
ActiveX Viewer or
WinClient AP do not run.
Add-ons. Delete or disable all occurrences of WinClient.
2. For the WinClient AP: Open Explorer and search for
WinClient.ocx. Delete all occurrences.
Part of the remote 1. Perform an Auto Sync (see WinClient Control Panel
window is off my monitor. Functions, page 55 for details).
2. If Keep Screen Size is not enabled (see Screen Options,
page 85), use the AutoSync feature (see Video Settings,
page 67), to sync the local and remote monitors.
3. If Keep Screen Size is enabled, you can scroll to the
areas that are off screen.
The remote screen is Enable Keep Screen Size (see Control Panel
rotated 90 degrees. Configuration, page 84).
I cannot run Net Meeting Enable Keep Screen Size (see Control Panel
when the WinClient is Configuration, page 84).
running.
After logging in I can’t 1. You don’t have the authority to install the WinClient Con-
open the WinClient trol add-on on your client computer. Have the person
ActiveX viewer. with administrator privileges on your client computer run
the program the first time to get it installed. It will open
for you after that.
2. Under Vista, you must also add the switch’s URL
address to the list of trusted sites: Tools → Internet
Options → Security → Trusted Sites → Sites.

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The Java Applet and Java Client AP

Problem Resolution
I can't connect to the KVM 1. The latest Java version must be installed on your cli-
over IP switch. ent computer.
2. Check if you need to specify the Program port along
with the IP address. See Java Client AP Login,
page 43 for details
3. Close Java reopen it, and try again.
I have installed the latest There may be issues with the latest version because it is
Java JRE, but I am having so new. Try using a Java version that is one or two
performance and stability versions earlier than the latest one.
problems.
After upgrading the Log out. Delete your Java temporary internet files as
firmware, after logging in follows:
1. Open Control Panel → Java.
with the Java Client Viewer
or the Java Client AP, the
switch appears to still be 2. In the Temporary Internet Files section, click Settings.
using the old firmware
3. In the Disk Space section, click Delete Files.
version.
4. In the dialog box that comes up, click OK.
The national language Change the keyboard language of your client computer to
characters that I input do not English-UK.
appear.
Use the KVM over IP switch’s On-Screen Keyboard and
set the on-screen keyboard to the same language that the
other system is using. (See The On-Screen Keyboard,
page 78.)
Java performance Exit the program and start again.
deteriorates.
Pressing the Windows Menu Java doesn't support the Windows Menu key.
key has no effect.

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Sun Systems
Problem Resolution
Video display problems with The display resolution should be set to 1024 x 768 @
HDB15 interface systems 60Hz:
(e.g. Sun Blade 1000 Under Text Mode:
servers).*
Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out
3. Log in
Video display problems with The display resolution should be set to 1024 x 768 @
13W3 interface systems 60Hz:
(e.g. Sun Ultra servers).* Under Text Mode:
Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:

fbconfig -res 1024x768x60

2. Log out
3. Log in

* These solutions work for most common Sun VGA cards. If using them fails
to resolve the problem, consult the Sun VGA card's manual.

Mac Systems
Problem Resolution

When I log in to the KVM Force close Safari, then reopen it. Don’t use the
over IP switch with my Snapshot feature in the future.
Safari browser, it hangs To use the Snapshot feature with Safari, upgrade to Mac
when I use the Snapshot OS 10.4.11 and Safari 3.0.4.
feature.

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The Log Server

Problem Resolution
The Log Server program The Log Server requires the Microsoft Jet OLEDB 4.0
does not run. driver in order to access the database.
This driver is automatically installed with Windows ME,
2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com
and do a search for MDAC to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.

Panel Array Mode

Problem Resolution
Low resolution video – the This sometimes occurs due to the screens being scaled
screens don’t display clearly. to fit in the panels. Decrease the number of panels that
are displayed.
When multiple remote users The first user to invoke Panel Array Mode should set it to
are logged in, some of them display at least four panels.
only receive a partial image.

Q1: When I open a viewer, the web page does not display or work correctly,
and I receive an error message that is similar one of the following:

1. Reset the Internet Explorer security settings to enable Active Scripting,

ActiveX controls, and Java applets

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By default, Internet Explorer 6 and some versions of Internet Explorer 5.x

use the High security level for the Restricted sites zone and Microsoft
Windows Server 2003 uses the High security level for both the Restricted
sites zone and the Internet zone. To enable Active Scripting, ActiveX
controls, and Java applets, follow these steps:
a) Start Internet Explorer.
b) On the Tools menu, click Internet Options.
c) In the Internet Options dialog box, click Security.
d) Click Default Level.
e) Click OK.
2. Verify that Active Scripting, ActiveX, and Java are not blocked
If some client computers work but others do not, verify that Internet
Explorer or another program on your client computer such as an anti-virus
program or a firewall are not configured to block scripts, ActiveX
controls, or Java applets.
3. Verify that your anti-virus program is not set to scan the Temporary
Internet Files or Downloaded Program Files folders

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4. Delete all the temporary Internet-related files

To remove all the temporary Internet related files from your client
computer, follow these steps:
a) Start Internet Explorer.
b) On the Tools menu, click Internet Options.
c) Click the General tab.
d) Under Temporary Internet files, click Settings.
e) Click Delete Files.
f) Click OK.
g) Click Delete Cookies.
h) Click OK.
i) Under History, click Clear History, and then click Yes.
j) Click OK.
5. Make sure that you have the latest version of Microsoft DirectX installed
For information about how to install the latest version of Microsoft
DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx/default.aspx?url=/windows/
directx/downloads/default.htm
6. Make sure that you have the latest version of the Java JRE installed.
For information about how to install the latest version of the JRE visit the
Java Web site: www.java.com.

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 Appendix

IP Address Determination
If you are an administrator logging in for the first time, you need to access the
KVM over IP switch in order to give it an IP address that users can connect to.
There are three methods to choose from. In each case, your client computer
must be on the same network segment as the KVM over IP switch. After you
have connected and logged in you can give the KVM over IP switch its fixed
network address. (See Network, page 145.)

The Local Console

The easiest way to assign an IP address is from the local console. Refer to First
Time Setup, page 31, for details on the procedure involved.

IP Installer
For client computers running Windows, an IP address can be assigned with the
IP Installer utility. The utility can be obtained from the Download area of our
website. Look under Driver/SW, and the model of your switch. After
downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:

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3. Select the KVM over IP switch in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want. The KVM over IP switch’s MAC
address is located on its bottom panel.

4. Use the drop-down menu to select the Protocol (IPv4 or IPv6) and then
configure the IP settings below.
5. Select either Obtain an IP address automatically (DHCP), or Use the
following IP address. If you chose the latter, fill the IP Address, Subnet
Mask, and Default Gateway fields with the information appropriate to
your network.
6. Select either Obtain DNS server address automatically, or Use the
following DNS server addresses. If you chose the latter, fill the Preferred
DNS Server and Alternate DNS server with the IP addresses appropriate to
your network.
7. Click Set IP.
8. After the IP address shows up in the Device List, click Exit. See IP
Installer, page 146 for more information.

Browser
1. Set your client computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the KVM over IP switch.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and
you will be able to connect.
3. Assign a fixed IP address for the KVM over IP switch that is suitable for
the network segment that it resides on.
4. After you log out, reset your client computer's IP address to its original
value.

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IPv6
At present, the KVM over IP switch supports three IPv6 address protocols:
Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful
Autoconfiguration (DHCPv6).

Link Local IPv6 Address

At power on, the KVM over IP switch is automatically configured with a Link
Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what
the Link Local IPv6 Address is, log in with the KVM over IP switch’s IPv4
address and open the Device Management → Device Information page. The
address is displayed in the General list box (see page 142).

Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[fe80::2001:74ff:fe6e:59%5]
for the URL bar.
If you are logging in with the AP program, you would key:
fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see Windows Client AP Login, page 39).

Note: 1. To log in with the Link Local IPv6 Address, the client computer must
be on the same local network segment as the KVM over IP switch
2. The %5 is the %interface used by the client computer. To see your
client computer’s IPv6 address: from the command line issue the
following command: ipconfig /all. The % value appears at the
end of the IPv6 address.

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IPv6 Stateless Autoconfiguration

If the KVM over IP switch’s network environment contains a device (such as
a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM
over IP switch can obtain its prefix information from that device in order to
generate its IPv6 address. For example, 2001::74ff:fe6e:59.
As above, the address is displayed in the General list box of the Device
Management → Device Information page (see page 142).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[2001::74ff:fe6e:59]
for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see Windows Client AP Login, page 39).

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Port Forwarding
For devices located behind a router, port forwarding allows the router to pass
data coming in over a specific port to a specific device. By setting the port
forwarding parameters, you tell the router which device to send the data that
comes in over a particular port to.
For example, if the KVM over IP switch connected to a particular router has an
IP address of 192.168.1.180, you would log into your router’s setup program
and access the Port Forwarding (sometimes referred to as Virtual Server)
configuration page. You would then specify 192.168.1.180 for the IP address
and the port number you want opened for it (9000 for Internet access, for
example).
Since configuration setup can vary somewhat for each brand of router, refer to
the router’s User Manual for specific information on configuring port
forwarding for it.

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Additional Mouse Synchronization Procedures

If you use Manual Mouse Synchronization, you should perform the following
operations on the servers that connect to the switch.

Note: 1. These procedures are to be performed on the servers attached to the

switch’s ports - not on the client computer you are using to access the
KVM over IP switch.
2. In order for the local and remote mice to synchronize, you must use
the generic mouse driver supplied with the Windows operating
system. If you have a third party driver installed - such as one
supplied by the mouse manufacturer - you must remove it.

Windows:
1. Windows 2000:
a) Open the Mouse Properties dialog box (Control Panel → Mouse →
Mouse Properties)
b) Click the Motion tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Set the mouse acceleration to None

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2. Windows XP / Windows Server 2003:

a) Open the Mouse Properties dialog box (Control Panel → Mouse)
b) Click the Pointer Options tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Disable Enhance Pointer Precision

3. Windows ME:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98 / Windows 95:
Set the mouse speed to the slowest position.

Sun / Linux
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
or
xset m 1
(If one doesn’t help, try the other.)
Linux using the Redhat AS3.0 mouse mode: xset m 1

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Additional Video Resolution Procedures

If you are running Windows, and wish to use new refresh rates, do the
following:
1. Open Control Panel → Display → Settings → Advanced → Monitor.
2. In the dialog box that comes up, make sure that the Hide modes that this
monitor cannot display checkbox is unchecked.

3. Click the arrow at the right of the Screen refresh rate listbox, and select
the refresh rate you want from the list that appears.

Note: Make sure that your monitor supports the refresh rate you choose – if
not, you may seriously damage your monitor.

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 Appendix

Trusted Certificates

Overview
When you try to log in to the device from your browser, a Security Alert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft list of Trusted Authorities. You have two
options: 1) you can ignore the warning and click Yes to go on; or 2) you can
install the certificate and have it be recognized as trusted.
Š If you are working on a client computer at another location, accept the
certificate for just this session by clicking Yes.
Š If you are working at your own client computer, install the certificate on
your client computer (see below for details). After the certificate is
installed, it will be recognized as trusted.

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Installing the Certificate

To install the certificate, do the following:
1. In the Security Alert dialog box, click View Certificate. The Certificate
Information dialog box appears:

Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.

2. Click Install Certificate.

3. Follow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options.
4. When the Wizard presents a caution screen, click Yes.:

5. Click Finish to complete the installation; then click OK to close the dialog
box.

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Certificate Trusted
The certificate is now trusted:

When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted:

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Mismatch Considerations
If the site name or IP address used for generating the certificate no longer
matches the current address of the switch a mismatch warning occurs:

You can click Yes to go on, or you can disable mismatch checking.
To disable mismatch checking, do the following:
1. After the page you are logging in to comes up open the browser’s Tools
menu; Select Internet Options → Advanced.
2. Scroll to the bottom of the list and uncheck Warn about trusted
certificates:

3. Click OK. The next time you run the browser the change will be in effect.

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Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).

To avoid having to input information during key generation the following

additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.

Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/[email protected]
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/[email protected]

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see Security, page 158, and Private
Certificate, page 166).

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Clear Login Information

If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it), you can
clear the login information with the following procedure.
1. Power off the switch and remove the top cover from the unit chassis.
2. Short the jumper labeled Default Password on the switch's main board
.

3. Power on the switch.

When you power the switch on, the following message appears on the
LCD display:
USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.
PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE
THE CASE, THEN RESTART.
4. After you start back up, the OSD login function acts exactly the way it did
the first time the switch was run (see OSD Overview, page 31) and you can
reset passwords for the Administrators and Users.

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OSD Factory Default Settings

The factory default settings are as follows:

Setting Default
OSD Hotkey [Num Lock] + [-]
Remote Hotkey [Scroll Lock] [Scroll Lock]
Port ID Display Position Upper Left Corner
Port ID Display Duration 3 Seconds
Port ID Display Mode Port Number plus the Port Name
Scan Duration 5 Seconds
Scan/Skip Mode All
Screen Blanker 0 (Disabled)
Logout Timeout 0 (Disabled)
Beeper Y (Activated)
Accessible Ports F (Full) for all users on all ports

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CL5708I / CL5716I User Manual

Optional Rack Mounting

For convenience and flexibility, three optional rack mounting kits are available:
Š A long bracket standard rack mounting kit for 68.0–110.0 cm racks;
Š A short bracket Easy-Installation rack mount kit for 52.0–70.0 cm racks;
Š A long bracket Easy-Installation rack mount kit for 68.0–110.0 cm racks.

Standard - Long
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
switch according to the instructions given for Standard Rack Mounting,
page 14.

Easy Installation
With an Easy-Installation, kit, one person can mount the switch. To install the
Easy-Installation kit, do the following:
1. Remove the standard L brackets, and the side mounting brackets from both
sides of the switch.

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 Appendix

2. Attach the left and right easy-installation mounting rails to the inside of
the rack. The flange that supports the switch will be to the inside.
Rear Flange
Slide Bar

LEFT
RAIL
Rear Attachment
Sliding Bracket

Support
Flange Rear Flange

RIGHT
RAIL

a) Screw the front flanges to the rack first.

b) Slide the bars with the rear flanges toward the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.

(Continues on next page.)

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CL5708I / CL5716I User Manual

(Continued from previous page.)

3. Slide the switch onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the switch to the front of the rack
(only tighten the screws part way).

M4 x 6
Phillips Head Screw

4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the switch, then use the screws supplied with this
package to attach the bars to the rear of the switch (tighten the screws all
the way).

M4 x 6
Phillips Head Screw

236
 Appendix

5. Slide the switch open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See p. 21 for opening and
closing procedures.)
6. After determining that the switch is properly lined up and operating
correctly, finish up by fully tightening down the partially tightened front
attachment screws inserted in step 3.

Troubleshooting

Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See The Firmware Upgrade Utility, page 189, for upgrade
details.

Problem Solution
There are ghost images on The distance between the external console and the
the external monitor. CL5708I / CL5716I is too great. The maximum VGA
cable distance should not exceed 20m and, in some
cases, may need to be shorter. Replace the VGA cable
with one of an appropriately short length.

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CL5708I / CL5716I User Manual

Keyboard Invocation Keys

Two dedicated keys are provided on the keyboard module to make it easy to
invoke Hotkey mode and the OSD, as shown in the diagram, below
:

Note: These keys are toggles. Press them once to invoke the feature, press
them again to exit.

About SPHD Connectors

This product uses SPHD connectors for its KVM and/or

Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.

238
 Appendix

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for
a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing
on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM
switches. Select products are warranted for an additional year (see A+ Warranty for further details).
Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware

Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective,
ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components,
or (2) replace the entire product with an identical product or with a similar product which fulfills the same
function as the defective product. Replaced products assume the warranty of the original product for
the remaining period or a period of 90 days, whichever is longer. When the products or components
are replaced, the replacing articles shall become customer property and the replaced articles shall
become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/

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CL5708I / CL5716I User Manual

240
 Index
A Certificate
Access, 113 private, 149
Access Ports, 134 Signing Request, 150
Activate Beeper, 39 CL5708 / CL5716
Active Port AC Power Rear view, 11
selecting, 48 Front view, 9
Adding Users, 123 Overview, 1
Additional Video Resolution CL5708D / CL5708E
Procedures, 226 Specifications, 203
ADM, 38 CL5708M / CL5708N
ANMS, 137 Specifications, 203
AP GUI, 68 CL5716M / CL5716N
Array, 100 Specifications, 204
Associated Links, 120 Clear Login Information, 232
Authentication Clear Name List, 39
external, 137 Closing the console, 22
Auto Scan Mode, 43, 49 Components, 9
Auto Scanning, 172 Connecting
Exiting, 173 Java Client AP, 63
Invoking, 172 Windows Client AP, 59
Invoking Auto Scan, 49 Connection screen
Pausing, 49, 173 Java Client AP, 62
Scan Interval, 172 Windows Client AP, 58
Stopping, 49 Connection Tables, 206, 207
Auto scanning, 100 Connections
KVM Devices/Ports, 105
B Console
Backup, 161 Closing, 22
Beeper, 39, 51 Opening, 21
Hotkey Control, 52 Control Panel, 68
BRC, 42 Java Client AP, 96
Broadcast Mode, 42 WinClient, 70
Browser Login, 56 Create CSR, 150

C D
CC Management, 140 Daisy chain connection tables, 206,
207

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CL5708I / CL5716I User Manual

Daisy chaining, 19 MAC, 142

Date/Time, 152 Firmware
Deleting user accounts, 127 upgrading, 159
Device Assignment, 128 Firmware Upgrade
Device Management Main firmware, 160
ANMS, 137 Firmware upgrade
Date/Time, 152 enabling, 40
General, 132 firmware upgrade port, 190
KVM Devices, 131 preparation, 190
Network, 133 recovery, 194
Operating Mode, 132 Front View, 9
Security, 141
Device Permissions G
assigning, 128 General page, 132
DNS Server, 135, 136 GOTO, 34
DynaSync, 92 GUI
AP, 68
E
Easy installation rack H
mounting, 234 Hardware requirements
Edit Port Names, 38 cables, 7
Event Panel, 185 external console, 6
External authentication, 137 Hot Plugging, 27
External console ports, 27
F KVM ports, 27
F1 GOTO, 34 Hotkey
F2 LIST, 35 Beeper Control, 51
F3 SET, 36 Command Mode, 37
F4 ADM, 38 OSD, 36
F5 SKP, 41 Selecting the Active Port, 48
F6 BRC, 42 Summary Table, 54
F7 SCAN, 43 Hotkey invocation key, 238
F8 LOUT, 43 Hotkey Mode
Factory default settings, 233 exiting, 46, 47
Favorites, 107 invoking, 46
Features, 3 Hotkey Port Control, 45
Filter, 101, 156
Filtering I
IP, 142 Installation

242
 Index

Daisy chaining, 19 Event Panel, 185

Single Stage, 16 Events, 180
Invalid login, 55 Installation, 177
Invoking Hotkey Mode, 46 List Panel, 185
IP Main Screen, 184
Address determination, 219 Menu Bar, 179
Filtering, 142 Options, 183
IP Installer, 134, 219 Starting Up, 178
IPv4 Settings, 135 Log server, 137, 177
IPv6 Settings, 136 Logging in
Browser, 56
J Java Client AP, 61
Java Client AP Windows Client AP, 57
Connecting, 63 Login
Connection Screen, 62 Invalid login, 55
Logging in, 61 Login Failures, 141
Login String, 145
K Logout, 43
Keyboard Logout timeout, 38
On-Screen, 89 LOUT, 43
Keyboard Emulation
Mac, 187 M
Sun, 188 MAC Filtering, 142
Keyboard port operation, 45 Main Firmware Upgrade, 160
Keyboard Reset, 51 Managing Users, 123
KVM configuration, 105 Manual port switching, 28
Message Board
L Windows Client, 86
LCD Mode, 148
Adjustment settings, 26 Modifying user accounts, 127
OSD configuration, 25 Mouse
LDAP / LDAPS, 139 DynaSync Mode, 92
LIST, 35 Synchronization, 92
List Panel, 185 Mouse pointer type, 91
Log, 155 Mouse Problems, 211
filter, 156 Mouse Reset, 51
Information page, 156 Mouse synchronization
Log Server, 216 Windows, 224
Configure, 179

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N Port Configuration, 117

Network page, 133 Port Forwarding, 223
Network Time, 153 Port ID
Network Transfer Rate, 136 Display Duration, 36
Display Mode, 36
O Display Position, 36
Online Port ID numbering, 28
Registration, iii Port Names
On-Screen Keyboard, 89 edit, 38
Opening the console, 21 Port Naming, 103
Operating Mode, 132 Port Operation, 167
Operating precautions, 23 Port Properties
Operating System Device Level, 117
set, 39 Port Level, 118
Optional rack mounting, 234 Port Selection
OSD Sidebar, 99
Factory Default Settings, 233 Port selection, 28
Functions, 34 Port Toolbar, 170
Hotkey, 31, 36 Ports
Main Screen, 32 connecting, 169
Main Screen headings, 33 Powering Off, 24
Navigation, 33 Private Certificate, 149
Overview, 31 Private Certificates, 231
Password, 31
OSD invocation key, 238 Q
Outlet Naming, 103 Quick View Ports, 39

P R
Panel array, 100 Rack Mounting
Panel Array Mode, 175, 216 standard, 14
Panel Array toolbar, 176 Rack mounting
Password, 31 Easy installation, 234
Port Access Optional, 234
Access, 113 safety information, 197
filter log, 156 RADIUS
KVM devices, 97 settings, 138
Sessions, 112 Rear View
Port Access Page AC power, 11
Recalling, 174 refresh screen, 83

244
 Index

Requirements SPHD Connectors, 238

Operating systems, 7 Standard rack mounting, 14
Reset on exit, 164 Station IDs
Reset Station IDs, 39 reset, 39
Restarting, 24 Switching station positions, 27
Restore, 161 Synchronization
Restore default values, 39 mouse, 92
Restore Values, 164
RoHS, ii T
Tab bar, 67
S Technical Support, 202
Safety instructions Telephone support, iii
general, 195 Time, 152
rack mounting, 197 Toolbar
SCAN, 43 Hotkey port switching, 172
Scan, 100 Icons, 171
Scan Duration, 36 port switching, 170
Scan Mode, 43 Troubleshooting
SCAN/SKIP Mode, 37 General Operation, 209
Screen Blanker, 37 Java Applet, 214
screen, refresh, 83 Log Server, 216
Security, 141 Mac Systems, 215
Login string, 145 Mouse problems, 211
Selecting the Active Port, 48 Panel Array Mode, 216
Self-signed certificates, 231 Sun Systems, 215
Sessions, 112 Web Browser, 212
SET, 36 WinClient ActiveX Viewer, 213
Logout Timeout, 38 WinClient AP, 213
Operating System, 39 Trusted Certificates, 227
Quick View Ports, 39
Sidebar U
ports/outlets, 99 Upgrade firmware, 159
Sidebar Utilities, 102 User Interface, 65
Skip Mode, 41, 50, 173 Tab bar, 67
SKP, 41 Web Browser Main Page, 65
Specifications User interface
CL5708D / CL5708E, 203 Page components, 66
CL5708M / CL5708N, 203 User Management, 121
CL5716M / CL5716N, 204 User Notice, iii

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CL5708I / CL5716I User Manual

Users W
Adding, 123 Web Browser Main Page, 65
Deleting, 127 Windows Client
Managing, 123 Auto Scanning, 172
Modifying, 127 Message Board, 86
Windows Client AP
V Connecting, 59
Video Resolution Connection Screen, 58
additional procedures, 226 File Menu, 60
Video Settings, 81 Logging in, 57

246