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Retail Internship Job Description and Person Specification 11.03.2024

This internship provides an opportunity to gain experience working in the retail operations of Burnley Football Club. The intern will assist the retail manager and wider team by keeping the e-commerce site updated, researching new products, assisting with product launches and promotions, and working in the team store. Key responsibilities include maintaining the online store, completing industry research, and being involved in new product development and merchandising. The ideal candidate will be passionate about retail and have excellent customer service and communication skills.

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Elden Ting
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63 views2 pages

Retail Internship Job Description and Person Specification 11.03.2024

This internship provides an opportunity to gain experience working in the retail operations of Burnley Football Club. The intern will assist the retail manager and wider team by keeping the e-commerce site updated, researching new products, assisting with product launches and promotions, and working in the team store. Key responsibilities include maintaining the online store, completing industry research, and being involved in new product development and merchandising. The ideal candidate will be passionate about retail and have excellent customer service and communication skills.

Uploaded by

Elden Ting
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BURNLEY FOOTBALL CLUB

JOB DESCRIPTION

RETAIL INTERNSHIP
Fixed term for 8 or 12 weeks
CONTRACT REPORTING TO Retail Manager
(candidates’ choice)

35 hours per week


Turf Moor
HOURS 9am – 5pm LOCATION
Burnley
Monday to Friday

JOB SUMMARY
You will be a valued member of the Retail team, assisting the wider team in their Retail strategy which includes; e-commerce site,
merchandising ranging and our Clarets Store offering.

ROLES & RESPONSIBILITIES


• Keep the Burnley FC ecommerce site up to date with SUPPORTIVE OF CLUB WORKING
new products and offers. ENVIRONMENT & POLICIES:
• Complete industry research. • Comply with all Club policies.
• Assist with new product launches in store and online. • To work towards agreed objectives.
• Work with the wider Marketing team to promote retail • Always demonstrate the Club’s values.
offers and merchandise. • To be able to work flexible hours where the role of the job
• Assist within the store with shirt personalisation, requires.
dispatching of orders and stock replenishment. • Promote the Burnley FC brand and ethos in a
• Be involved in ranging of new products. professional, strong, and positive manner.
• Attend supplier/third party meetings. • Work alongside other team members to support in other
areas of the organisation as and when required to
promote best practice.
• Hold a commitment to equality, diversity and inclusion in
the workplace.
• Willingness to attend training courses to enhance own
professional development.

This job description is issued as a guideline to assist you in your duties and is not exhaustive.
You may, on occasions, be required to undertake additional or other duties within the context of this job description.
BURNLEY FOOTBALL CLUB
PERSON SPECIFICATION

ESSENTIAL:
QUALIFICATIONS: PERSONAL QUALITIES:
• Undergraduate degree in a relevant subject or working • Relentless approach.
towards. • Holds a commitment to equality, diversity and inclusion.
• Passion for Retail/Buying/Ecommerce.
EXPERIENCE & SKILLS: • Proactive and impatient.
• Experience of providing excellent customer service. • Charismatic communicator.
• Excellent communication skills. • The ability to read people and situations effectively.
• Outgoing, empathetic and intuitive.

DESIRABLE:
EXPERIENCE & SKILLS:
• Prior experience of working within a retail environment.

PERSONAL QUALITIES:
• Innovative.
• A positive attitude towards professional development
and their own learning.

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