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Travel Extra Pack T Cs - Uk

The document summarizes the Travel Extra Pack and Travel Extra Pack Plus, which provide additional benefits when purchasing an tourist package. The packs offer: 1) A discount on the tourist package price. 2) A voucher for future travel packages. 3) For the Plus pack, deferred payment options. The packs can only be purchased with a tourist package. Benefits include discounts and vouchers, but cancelling the tourist package does not entitle refund of the pack costs, as the packs are separate products from the package.

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0% found this document useful (0 votes)
5K views4 pages

Travel Extra Pack T Cs - Uk

The document summarizes the Travel Extra Pack and Travel Extra Pack Plus, which provide additional benefits when purchasing an tourist package. The packs offer: 1) A discount on the tourist package price. 2) A voucher for future travel packages. 3) For the Plus pack, deferred payment options. The packs can only be purchased with a tourist package. Benefits include discounts and vouchers, but cancelling the tourist package does not entitle refund of the pack costs, as the packs are separate products from the package.

Uploaded by

jamieagilbert94
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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TRAVEL EXTRA PACK AND TRAVEL EXTRA PACK PLUS

1. SUBJECT OF THE CONTRACT

These contractual conditions (hereinafter also the "Contract") govern the operation of the
Travel Extra Pack and the Travel Extra Pack Plus and the related contractual rights
guaranteed to users by the purchase made on their behalf by the principal contractor
(hereinafter also the "Principal Contractor" or "Customer"). For the purposes of the Travel
Extra Pack and the Travel Extra Pack Plus, users are adults and children, with the exception
of infants under 2 years of age (hereinafter also the "Users" or "Passengers").

The Travel Extra Pack and the Travel Extra Pack Plus are offered by the same company that
sells the Tourist Package, on its own behalf or on behalf of a third-party organiser (as
defined by the EU Directive 2015/2302).
According to the lastminute.com group website where the Travel Extra Pack or the Travel
Extra Pack Plus is purchased, this company can be:

● BravoNext, S.A. (a company listed in the business register under no. CHE
-115.704.228), headquartered in Vicolo de’ Calvi 2 – CH-6830 Chiasso (Switzerland);
or
● Red Universal de Marketing y Bookings Online, S.A.U. (company identified by the
license code CICMA 1800), headquartered in Paseo de la Florida 2 Oficina exterior 2
- 28008 Madrid (Spain); or
● Viaggiare S.r.l., headquartered in Via Francesco Ferrucci 10, 20145 Milan, Italy
(Registration Number 04403760962, VAT Number IT04403760962)

(hereinafter referred to as "the Company").

With the purchase of the Travel Extra Pack or the Travel Extra Pack Plus at the cost
indicated in the descriptive box shown during the purchase process, which is applied per
User/Passenger, each User/Passenger is entitled to the following benefits:

A) a discount applied for each Passenger equal to the amount indicated in the descriptive
box included in the purchase of the Tourist Package with which the Travel Extra Pack or the
Travel Extra Pack Plus is purchased;

B) a discount voucher sent for each Passenger equal to the amount indicated in the
descriptive box (hereinafter also the "TEP Voucher") that can be spent to purchase another
Tourist package (Flight + Hotel), subject to the minimum spending amount indicated in the
offer shown on the Company's website. The TEP Voucher will be sent within 7 days after the
purchase of the Tourist Package to the Customer's email address by combining the amounts
due to the various Passengers. The aforementioned voucher may be used within 12 months
of issue to purchase a new Tourist Package on the Company's website, under the conditions
specified below;

C) exclusively with the purchase of the Travel Extra Pack Plus, the option to pay through a
deferred payment plan as per the amount indicated in the descriptive box.
Please note that the benefits of the Travel Extra Pack and the Travel Extra Pack Plus are
independent and distinct from the components of the Tourist Package. Therefore, these
contractual conditions are to be considered separate and additional to the contractual
conditions governing the purchase of a Tourist Package, which are made available to the
Customer and can be freely consulted before the finalisation of the booking of the Tourist
Package itself.

2. CHARACTERISTICS OF THE TRAVEL EXTRA PACK AND THE TRAVEL EXTRA PACK
PLUS

The Travel Extra Pack and the Travel Extra Pack Plus are completely voluntary and optional
for the Customer and can only be purchased simultaneously with the purchase of a Tourist
Package. However, it should be noted that the Travel Extra Pack or the Travel Extra Pack
Plus and the Tourist Package are independent products.

With particular reference to the benefits referred to in Article 1, the following should be
noted:

A) the discount will be included in the purchase price of the Tourist Package with which
the Travel Extra Pack or the Travel Extra Pack Plus is purchased. Therefore, the
basis of the calculation for applying the discount will take into account the total
amount of the Tourist Package, including any additional services selected by the
Customer.

B) The TEP Voucher will be sent to the email address indicated during the purchase of
the Tourist Package and will be immediately usable by the Customer to make
subsequent bookings of Tourist Packages (Flight + Hotel) on the Company's website,
reachable through direct traffic. The TEP Voucher can be used without any limit on
the departure date of the trip, the route and the destination and with the right of
multiple uses up to its value, subject to the minimum spending amount indicated in
the offer shown on the Company's website.
The duration of the TEP Voucher is set at 12 months from the date of delivery. The
TEP Voucher will automatically lose its effectiveness upon expiry of this period,
regardless of the degree to which it has been used, and will not be renewable or
convertible into money, or exchangeable with other products or services offered by
the Company or by third parties.
Please note that in order to use the TEP Voucher in subsequent bookings, the same
voucher can only be redeemed using the email address used during the purchase of
the Tourist Package.
In the event of a purchase by deposit and balance, the TEP Voucher will be sent at
the time the deposit is paid.
However, TEP Vouchers cannot be combined with other vouchers issued by the
Company for promotional or cashback initiatives.
Furthermore, they are not transferable and cannot be sold or exchanged with other
goods and services offered by the Company or by third parties.
3. RIGHT OF WITHDRAWAL

The Customer who is a "Consumer" pursuant to European Union law has the right to
withdraw from the purchase of the Travel Extra Pack and the Travel Extra Pack Plus within
20 days of its purchase (hereinafter referred to as: the "Withdrawal Period"), without the
obligation to provide any reason and without having to bear any cost. The Withdrawal Period
starts from the day the Customer receives the Travel Extra Pack or the Travel Extra Pack
Plus purchase confirmation email.
Please note that the withdrawal from the purchase contract for the Travel Extra Pack or the
Travel Extra Pack Plus does not entail the withdrawal from the purchase contract for the
Tourist Package, which remains governed by the relevant contractual conditions of sale
accepted during the booking of the Tourist Package.
To exercise the right of withdrawal from the Travel Extra Pack or the Travel Extra Pack Plus,
the Customer must notify the Company of its intention to withdraw from the Travel Extra
Pack or the Travel Extra Pack Plus purchase contract by writing to the Company’s
headquarters address or by sending an email to [email protected]
before the Withdrawal Period expires.
The withdrawal will be effective for all Passengers benefiting from the Travel Extra Pack or
the Travel Extra Pack Plus. Following the withdrawal, the Company will cancel the benefits
of the Travel Extra Pack or the Travel Extra Pack Plus with immediate effect. Please note
that, in this respect, since the benefits of the Travel Extra Pack or the Travel Extra Pack Plus
apply starting from the purchase date, the service is immediately provided. WITH THE
SIGNING OF THIS AGREEMENT, THEREFORE, THE CUSTOMER EXPRESSLY
REQUESTS THAT THE SUPPLY OF THE SERVICE STARTS BEFORE THE EXPIRY OF
THE WITHDRAWAL PERIOD.
FURTHERMORE, THE CUSTOMER ACKNOWLEDGES AND ACCEPTS THAT THE
CANCELLATION OF THE BENEFITS OF THE TRAVEL EXTRA PACK OR THE TRAVEL
EXTRA PACK PLUS RESULTING FROM THE EXERCISE OF THE RIGHT OF
WITHDRAWAL RESULTS IN THE CANCELLATION OF THE DISCOUNT USED DURING
THE BOOKING OF THE TOURIST PACKAGE AND AS A CONSEQUENCE THE FULL
PRICE OF THE TOURIST PACKAGE WILL BE CHARGED, AND THE VOUCHER TEP
WILL BE CANCELLED.
In particular:

A) with reference to the discount, any refund due to the Customer following the exercise of
the right of withdrawal from the Travel Extra Pack or the Travel Extra Pack Plus will be the
result of the reduction in the value of the benefit used up to that point and the application of
the supplementary component of the full price of the Tourist Package. Therefore, if, as a
result of the offset between the two values, the refund due to the Customer is lower than that
due to the Company, the latter reserves the right to charge the difference via the same
payment method used by the Customer for the purchase of the Tourist Package;

B) with reference to the TEP Voucher, following the withdrawal, the Company will invalidate
it, making it unusable for subsequent bookings.

The right of withdrawal can only be exercised if the benefits of the Travel Extra Pack or the
Travel Extra Pack Plus are not considered irreversibly used, and therefore the right of
withdrawal cannot be exercised: i) beyond the departure date, and ii) if the TEP Voucher has
already been used by the Customer, even if it was only partially, on the date the notice of
withdrawal is received.

Upon notification of withdrawal by the Customer, the Company will notify the Customer of the
cancellation of the purchase of the Travel Extra Pack or the Travel Extra Pack Plus by email
within 48 hours.

4. APPLICABLE LIMITS IN THE EVENT OF CANCELLING THE TOURIST PACKAGE

With reference to the provisions of Article 2 of this Contract, by virtue of the independence of
the Travel Extra Pack and the Travel Extra Pack Plus with respect to the Tourist Package,
the Customer acknowledges and accepts that the possibility of cancelling the Tourist
Package before departure does not entail the right to a refund of the cost of the Travel Extra
Pack or the Travel Extra Pack Plus, whose benefits remain valid and fully effective. In
particular:

A) in the event the Tourist Package is cancelled at the initiative of the Customer, the
Company will cancel the Tourist Package booking without prejudice to the validity
and usability of the benefits conferred by the Travel Extra Pack or the Travel Extra
Pack Plus. It follows that the Customer will be subject to the application of the
cancellation penalties provided for by the contractual conditions of sale of the Tourist
Packages and to the extent established therein, which will be calculated on the basis
of the discounted price of the Tourist Package;

B) in the event the Tourist Package is cancelled at the initiative of the Company, the cost
of the Travel Extra Pack or the Travel Extra Pack Plus will not be refundable since
the benefits of the same remain valid and fully effective. Therefore, the refund due to
the Customer following the cancellation of the Tourist Package will be reduced by the
cost of the Travel Extra Pack or the Travel Extra Pack Plus which, as it is
independent, will not be refunded. In any case, the Customer's rights regarding the
exercise of the right of withdrawal from the Travel Extra Pack or the Travel Extra
Pack Plus illustrated in Article 3 of these contractual conditions remain unchanged.

5. APPLICABLE LAW

The relationship between the Customer and the Company is governed by the national law of
the Customer's place of residence or domicile. The parties agree that the resolution of any
dispute that may arise between them as a result of these conditions and the relationship
established between them will be the exclusive jurisdiction of the court of the Customer's
place of residence or domicile.

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