Business Ethics for LVS Team Members
Business Ethics for LVS Team Members
BUSINESS
CONDUCT
AND ETHICS
We Follow the Code As a public company and business operating Our Global Obligations Your Responsibilities Special Responsibilities
This Code provides you with a high-level
under licenses obtained in the various
As an international business, the Company is as a Team Member for Leaders and Managers Example
jurisdictions in which we operate, we must
overview of the core principles that impacted by the laws and business customs John manages six Team Members in
be mindful of the many important laws We rely on each other to do the right thing. Making sure we comply with the Code is the
govern our way of doing business, as well of the countries in which we operate. In the Safety Department. One of them,
and regulations governing our conduct. This means seeking help when you have a responsibility of every Team Member, but
as links to the more detailed policies and some cases, the law of a particular country Sarah, filed a report claiming that John
Compliance with both the letter and spirit question or concern. As listed throughout managers, supervisors, and our Company
procedures our Team Members and other may appear to require us to take actions that had been passing certain equipment
of all laws, rules, and regulations applying this Code, there are many ways for you to leaders have a special responsibility for
Covered Persons are expected to know may be contrary to this Code. If you believe as certified for use even though a full
to the Company’s business, including the seek guidance or report a concern – choose ensuring the Code and Company policies
and follow. This Code is intended to help a conflict exists between the Code and the inspection had not been completed.
requirements of any organization or entity the way most comfortable for you. are followed. Every manager and supervisor
all of us detect and prevent violations of laws of a particular country, you should It turned out that John had gotten
regulating the Company, is critical to the is responsible for communicating Company
law and corporate policy and to promote bring the conflict to the attention of the approval for this from his manager but
Company’s reputation and continued Report violations or concerns. If you discover policies to his or her Team Members,
individual accountability. Chief Compliance Officer for your region, the did not tell his staff. After the report
success. You must respect and obey the laws what you in good faith believe are actions including those dealing with legal and
Global Chief Compliance Officer, or Legal. was resolved, John held his annual
of the cities, states, and countries in which in violation of this Code, or are actions of a ethical behavior. Managers and supervisors
The Code applies to all directors, officers – summer open house at his home. As in
we operate and avoid even the appearance questionable, fraudulent, or illegal nature, are also responsible for maintaining a work
including our principal executive officer, In some countries, business practices are previous years, most of the guests were
of impropriety. you must report the matter immediately in environment where constructive, candid,
principal financial officer, and principal based on less stringent laws or different Team Members, including everyone
accordance with the Company’s Reporting and open discussion is encouraged and
accounting officer – Team Members, business expectations and customs. For in his department. However, this year
You are not expected to navigate these laws and Non-Retaliation Policy. Making a report expected, without fear of retaliation. But
consultants, vendors, and agents of the business dealings in such countries, the Code he did not invite Sarah because of her
and expectations alone. The Company has in good faith does not mean your suspicions most importantly, managers, supervisors,
Company, regardless of where they perform should continue to be followed and any complaint, even though she had been
numerous resources to provide guidance and have to be correct or proven. It just requires and Company leaders should be role models
their work for the Company. All of these are requests for variances should be directed to invited in the past.
a variety of ways to voice a concern, listed in that you provide truthful and accurate for their teams.
referred to as “Covered Persons,” and when the Global Chief Compliance Officer.
the “Making Sure the Code Works” section of information if you have a reasonable basis to
this code references “we” or “you” it includes Q : I S T H I S R E TA L I AT I O N ?
this document. believe the reportable behavior occurred or
all Covered Persons. When the Code talks
is going to occur. Reports made out of spite
We Do Not
about the Company, it includes Las Vegas A: Yes. John’s party was held off-
Sands Corp. (“LVS”), and/or its affiliates,
or those which intentionally include false Tolerate Retaliation property and may have been personal
information are not good faith reports. To
including Sands China Ltd. (“SCL”), Marina Bay The Company takes all good faith reports in his mind. But because the guest
the extent permitted by law, you may choose
Sands Pte. Ltd. (“MBS”), and/or their affiliates. seriously. Retaliation against a Team Member list was primarily Team Members, and
to remain anonymous in reporting any
making a good faith report or complaint, many of the attendees were there as
possible violation – a 24 hour/7 days a week
As you read the Code and related materials, seeking advice or guidance about a matter co-workers, not personal friends, not
Ethics Hotline is available for web and phone
keep in mind compliance and integrity is an under the Code, or cooperating with an inviting Sarah can be seen as treating
reports, available at lvscethics.com
element of each of our jobs and an essential investigation of a potential violation will NOT her differently than her co-workers.
or 1.888.469.1536.
part of our commitment to leading in all be tolerated under any circumstance. Any As the only difference this year was
aspects of our business. The LVS and SCL person involved in such retaliation violates Sarah’s report about John, a reasonable
Boards of Directors and MBS management the Code and is subject to discipline up to person could see this as an effort to
have made clear that compliance is also a and including termination. retaliate against Sarah.
measurement of our performance and the
Company has adopted a Clawback Policy, Retaliation can take many forms. It can
consistent with applicable law, to reinforce include a manager reducing pay and
its importance. Doing the right thing at all benefits, denying promotion, or assignment
times is a standard to which we must hold to less desirable shifts. It can also be
ourselves and each other. more subtle; treating someone differently
simply because they filed a report or
complaint is also retaliation.
8 PRINCIPLE 1: RESPECT FOR INDIVIDUALS CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 9
PROTECTING GUEST
AND TEAM MEMBER PRIVACY
Doing the Right Thing Learn More
We are committed to protecting the • Global Privacy Policy:
privacy and personal information of https://www.sands.com/privacy-
our guests and Team Members. policy.html
• Singapore: MBS Personal Data Protection
Policy Manual
WHY We Do It • Macao: Personal Data Guidelines
In the course of our business, we collect and
use information from our guests and Team
Members to provide world-class products, Q&A
services, and experiences. Guests and Team
Q : I H AV E S O M E PA P E R S
Members trust the Company to safeguard
T H AT I N C L U D E A L O T O F
and protect this information and we are
TEAM MEMBER PERSONAL
committed to doing so. In addition, many
D ATA A N D S A L A R Y D E TA I L S
of the places where we operate have laws
T H AT I N O L O N G E R N E E D.
surrounding data privacy and protection, and
CAN I JUST THROW THESE
it is our responsibility to adhere to those laws.
PA P E R S AW AY I N T H E
GENER AL REC YCLING BIN?
HOW We Do It
A: No! Records containing personal
• Issuing a Global Privacy Policy and training
data need to be disposed of securely
all Team Members to take reasonable
(i.e., by shredding or using a secure
measures to prevent unauthorized
document disposal facility).
access to and disclosure of our guests’
personal information.
• Disciplining Team Members who
violate the privacy of our guests and/or
Team Members.
• Securing information maintained in
electronic form on systems protected by
best-in-class industry security measures.
14 P R I N C I P L E 2 : D O I N G B U S I N E S S E T H I C A L LY A N D L E G A L LY CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 15
Singapore
Casino Regulatory Authority
Macao
aming Inspection and
G
Coordination Bureau
16 P R I N C I P L E 2 : D O I N G B U S I N E S S E T H I C A L LY A N D L E G A L LY CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 17
while enhancing shareholder value records are prepared with the highest
standard of care and accurately reflect
manner consistent with the Company’s
policies and procedures for engaging,
WHY We Do It our financial transactions. contracting, and paying third parties.
The trust of the public, regulators, and • Provide reports and documents • All third parties undergo our screening and
our investors is paramount. If we lose that to the public and our regulators due diligence process, and contracts with
trust, we undermine the Company’s ability that are complete, accurate, timely, them are tracked, typically via Ariba, the
to operate. Part of maintaining that trust and understandable. automated system that helps us manage
is making sure we have a thorough and our relationships.
In addition, each individual Team Member is
PROTECTING COMPANY RESOURCES complete system of internal controls. There
can be no question about the accuracy of
responsible for making sure:
COMPLYING WITH SECURITIES TRADING LAWS PROPERLY COMMUNICATING OUTSIDE THE COMPANY
regulators. Therefore, Team Members should
Doing the Right Thing HOW We Do It Key Definitions Doing the Right Thing not discuss confidential Company business
Direct Media Inquiries to
We comply with all securities trading As a Company we: We speak with one voice. with members of the press, investors, or • U.S. and Corporate: 702.414.3218
• Material Non-Public Information:
laws and do not allow our Team • Promulgate the Securities Trading Policy market analysts without authorization. • Macao: +853 811 72143
Information that a reasonable
Members to use inside information to and the Confidential Information Policy. • Singapore: mediarelations@
trade in the markets. • Require that new hires receive and
investor would consider important WHY We Do It marinabaysands.com
acknowledge the Securities Trading Policy.
in a decision to buy, hold, or sell a
Our Company is frequently in the news. It
HOW We Do It
stock. For example, you learn that
• Provide annual training for all Team may be a routine earnings report, a celebrity Directing all requests to talk about Company
WHY We Do It Members on the Securities Trading Policy.
the Company is going to report
attending an event, or an unusual occurrence business from members of the press,
higher than expected earnings next
Securities laws aim to ensure the buying and at our property. How we respond to media investors, or market analysts to our Corporate
Covered Persons and their Immediate Family week. You cannot trade in Company
selling of publicly traded securities – such requests can impact how the Company Communications and/or our Investor
Members are prohibited from: stock until after the earnings are
as our Company’s stock – is done fairly. is perceived by the public, investors, and Relations office.
• Trading in Company stock while in reported. Likewise, if you find out
Everyone buying or selling stock should have
possession of Material Non-Public that LVS is about to sign a big
access to the same information. Maintaining
(“Inside”) Information. contract with a vendor, you cannot
the confidence of the investing public is
• Tipping. go out and buy stock in the vendor
crucial to maintaining shareholder value.
• Trading Company stock outside the until the contract is announced.
Trading on inside information and tipping
Company’s trading window if they are on • Immediate Family Member: Spouse,
are both unethical and illegal; violations
carry serious penalties. In addition to strict
the Company’s restricted trading list and minor children, or anyone else living SAFELY USING SOCIAL MEDIA
are required to pre-clear any transaction. in your household.
legal compliance, we strive to avoid even the
• Tipping: Providing Material
appearance of impropriety and to protect
the Company’s reputation for honesty Learn More Non-Public Information to a third Doing the Right Thing HOW We Do It Q&A
party not authorized to have the
and integrity. We balance our Team Members’ • Recognizing that social media posts are Q: A C E L E B R I T Y WA S O N
• Securities Trading Policy (Code for SCL) information (even if you don’t know
rights to express themselves with still governed by our confidentiality rules. P R O P E R T Y A N D I WA S A B L E
• Confidential Information Policy whether the third party intends to
the obligation to properly represent • Distinguishing between authorized TO SNAP A FEW QUICK
trade based on the information).
the Company. business communications and PICTURES. CAN I POST
personal communications. THESE TO MY SOCIAL MEDIA
• Requiring Team Members who endorse ACCOUNT?
WHY We Do It our property on social media to identify
Social media is all around us today. It gives themselves as Team Members of A: No! As discussed elsewhere, we
individuals the power to connect with one the Company. protect our guests’ privacy and do not
another and express their views to a wide • Not allowing social media to interfere with make unauthorized communications
audience. While the Company respects doing your job. about Company business. Posting the
individuals’ right to express themselves photos would violate both principles.
in social media, we all need to be aware
that when we do so we may be seen as a
Learn More
representative of the Company. We have • If you have any questions, ask your
a responsibility to protect the Company’s supervisor or Human Resources
confidential information and reputation • Team Member Handbook
when we use social media.
Important note: In some countries where we operate, the law allows Team Members to freely communicate with one another and third parties
about terms of employment and working conditions. Nothing in this Code is meant to limit that right, but you must still adhere to rules around
confidentiality and privacy.
30 PRINCIPLE 4: ENHANCING OUR COMMUNITIES CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 31
COMMUNITIES
that upholds environmental regulatory
We are committed to protecting the • Promulgating policies to promote requirements and demonstrates industry-
environment by practicing sustainable environmental responsibility and leading practices where formal legal
development and conserving sustainable procurement. standards are not in place.
We are part of a larger community and look for ways natural resources. • Developing Sands ECO360, a holistic • Establishing strategic relationships
D
As individual Team Members we:
TA AT
IL
E
Likewise, when Team Members responsibly setting computers to “sleep” mode,
LL ION
R
BU
• Speak and act solely in a personal capacity A: Because you are engaging in the
Y
participate in the political process or civic printing double-sided or not at all,
RE
and not on behalf of the Company. political process as a private citizen, and
EE
activities in a personal capacity, they using reusable mugs and water
SP
S
GR
• Disclose to the Company any political not a representative of Las Vegas Sands
O
also promote open and vibrant societies. bottles, and using hand dryers
NSIBLE
engagement that may pose an actual Corp., refrain from associating yourself
Adhering to all applicable laws and high instead of paper towels.
or potential conflict of interest. with the Company. If a third party
ethical standards in conducting such • Engaging and Learning: Participate
identifies you as a Team Member, make
activities – as a Company and as individuals – in Sands ECO360 activities such
clear that your statements and actions
ensures fair and inclusive political processes. Learn More as assembling hygiene kits with
GR
are your own and do not represent those
EN R
repurposed amenities from hotel
EE
EM DE
T
AN
• Anti-Corruption Policy of the Company.
G OL
rooms, planting trees, the Clean Plate
HOW We Do It
D
M
• Charitable Contributions
H
EV
E
Challenge, building community
E
E
IN
and Sponsorship Policy
K
A
T
E
A
T G T
N
As a Company we: S S gardens, property tours, and
G
S N
• Conflict of Interest Policy E
• Comply with all applicable political sustainability education sessions.
• Third Party Travel, Gifts &
campaign finance and election laws.
Entertainment Policy
• Pennsylvania Political Influence Policy
32 MAKING SURE THE CODE WORKS CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 33
MAKING SURE
THE CODE WORKS
The Global Compliance The Company’s Operational Compliance How We Investigate Disciplinary Action
Committees at the property level help ensure
Department the Code is properly implemented and Misconduct The Code is very important to the Company.
Failure to comply with the standards outlined
The Global Compliance Department, administered. These committees report to Reports of alleged misconduct come into
herein and all policies referred to herein
under the management of the Company’s the Board of Directors through the Global the Company in a variety of ways, including
will result in disciplinary action, up to and
Global Chief Compliance Officer, has Chief Compliance Officer and the Board’s the Ethics Hotline, direct emails, and through
including termination, where permitted by
primary responsibility for this Code of Compliance Committee. management reporting. The Company takes
law. Some violations of the Code or other
Conduct. This includes issuing it, keeping it all good faith reports seriously and protects
Company policy are serious enough to
updated, answering questions about it, and The Board of Directors’ Compliance those making them from retaliation. All
warrant dismissal in the first instance.
investigating and remediating any alleged Committee provides oversight of the reports of alleged violations of this Code will
violations of the Code. The Compliance Company’s compliance program with be assigned to an appropriate investigator
Disciplinary action will be taken against:
Department works with many other respect to (a) compliance with the laws and to conduct a prompt, fair, and thorough
• Any Team Member who violates the Code
departments of the Company and will make regulations applicable to the Company’s investigation.
or pertinent law.
sure that in any matter related to this Code business, including gaming laws; and
• Any Team Member who deliberately
the most appropriate resources are involved. (b) compliance with the Code, its Anti- All information obtained during the course
withholds relevant information concerning
Corruption Policy, its Anti-Money of the investigation will remain confidential,
a violation of the Code or pertinent law.
In addition to all other ways in which you Laundering Policy, and its Reporting and except as necessary to conduct the
• The Team Member’s manager or supervisor
can report allegations of misconduct, illegal Non-Retaliation Policy. investigation and take any remedial action,
to the extent that the circumstances of
activity, or violations of the Code, or ask and in accordance with applicable law.
the violation reflect participation in the
questions about the Code and the laws The Board of Directors’ Audit Committee Similarly, we ask Team Members involved
violation, or lack of diligence.
under which the Company operates, you can provides oversight of the Company’s internal in the investigation to keep all information
• Any Team Member who retaliates, directly
always contact the Compliance Department. controls and financial matters. confidential to allow a fair and impartial
or indirectly, or encourages others to do
investigation to proceed. Nothing in this
so, against a Team Member who reports a
Code prohibits you from reporting possible
Other Resources Seeking Guidance violations of federal law or regulation to any
Code, policy, or law violation.
• Any Team Member who knowingly falsely
in the Company As we have seen, there are many ways for you
to seek guidance or report a concern – choose
applicable governmental agency or entity.
accuses another Team Member of a Code,
Human Resources partners closely with the policy, or law violation.
the way that is most comfortable for you. Key If, at the conclusion of the investigation,
Compliance Department in administering,
contacts are listed at the end of this Code, it is determined a violation of this Code
and resolving issues that arise under, the In addition, the Board of Directors of the
but you can always use the Ethics Hotline to has occurred, the Company will take
Code. It is responsible for matters that Company has adopted a Clawback Policy
seek help: prompt remedial action commensurate
relate to the terms and conditions of Team which requires a Team Member to return
• Website: www.lvscethics.com with the severity of the offense. This action
Members’ employment. It can be contacted a bonus to the Company where the bonus
• Phone: may include disciplinary action against
with respect to any issue and is likely to was achieved as a result of the Team
–– United States: 888.469.1536 the accused party, up to and including
be the most appropriate place to initially Member’s misconduct.
–– Singapore: SingTel 800-011-1111 or termination. Reasonable and necessary
raise issues related to discrimination and
StarHub 800-001-0001, followed by steps will also be taken to prevent any
harassment, as well as workplace treatment
888-418-1029 at prompt further violation of the policy at issue. When
and conditions.
–– Macao: 0800-111 followed by consistent with law and our confidentiality
888-418-1029 obligations, we will make every effort to
advise the reporting party about the closure
of the matter.
34 MAKING SURE THE CODE WORKS CODE OF BUSINESS CONDUCT AND ETHICS LAS VEGAS SANDS CORP. 35