Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title BITEC Higher National Diploma in Computing
Assessor Internal Verifier
Unit 17 - Business Process Support
Unit(s)
Business Process of a Company.
Assignment title
Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor has
awarded.
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the assignment
brief? Y/N
Is the Pass/Merit/Distinction grade
awarded justified by the assessor’s Y/N
comments on the student work?
Has the work been assessed
accurately? Y/N
Is the feedback to the student:
Give details:
• Constructive?
• Linked to relevant assessment Y/N
criteria? Y/N
• Identifying opportunities for Y/N
improved performance?
• Agreeing actions? Y/N
Does the assessment decision need
amending? Y/N
Assessor signature Date
Internal Verifier signature Date
Programme Leader signature (if
required) Date
Confirmation completed
Remedial action taken
Give details:
Assessor signature Date
Internal
Verifier Date
signature
Programme Leader
signature (if Date
required)
Assignment Feedback Form
Student Name/ID
Unit Title Unit 17 - Business Process Support
Assignment Number Assessor
Date
Submission Date Received 1st
submission
Date Received 2nd
Re-submission Date submission
Assessor Feedback:
LO1 Discuss the use of data and information to support business processes and the value they have
for an identified organization
Pass, Merit & Distinction P1 P2 M1 D1
Descripts
LO2 Discuss the implications of the use of data and information to support business processes in a
real-world scenario
Pass, Merit & Distinction P3 P4 M2 D1
Descripts
LO3 Explore the tools and technologies associated with data science and how it supports business
processes
Pass, Merit & Distinction P5 M3 D2
Descripts
LO4 Demonstrate the use of data science techniques to make recommendations to support real-
world business problems.
Pass, Merit & Distinction P6 P7 M4 D2
Descripts
Grade: Assessor Signature: Date:
Resubmission Feedback:
Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:
* Please note that grade decisions are provisional. They are only confirmed once internal and
external moderation has taken place and grades decisions have been agreed at the
assessment board.
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor Date
signature
Student Date
signature
Pearson Higher Nationals in
Computing
Unit 17 - Business Process Support Assignment
General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use
previous page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom, right margins and 1.25” for the left margin of each page.
Word Processing Rules
1. The font size should be 12 point, and should be in the style of Time New Roman.
2. Use 1.5 line spacing. Left justify all paragraphs.
3. Ensure that all the headings are consistent in terms of the font size and font style.
4. Use footer function in the word processor to insert Your Name, Subject, Assignment No, and
Page Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.
Important Points:
1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the
compulsory information. eg: Figures, tables of comparison etc. Adding text boxes in the body
except for the before mentioned compulsory information will result in rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late submissions
will not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.
5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade.
8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will
then be asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and
a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course
Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to
present it as my own without attributing the sources in the correct form. I further understand
what it means to copy another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Pearson UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will
be my own, and where I have made use of another’s work, I will attribute the source in
the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson UK.
6. I understand that my assignment will not be considered as submitted if this document is
not attached to the assignment.
Student’s Signature: Date:
(Provide E-mail ID) (Provide Submission Date)
Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title Unit 17 - Business Process Support
Academic Year 2023/24
Unit Tutor
Assignment Title Business Process of a Company.
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business
style using single spacing (refer to the assignment guidelines for more details). You are required to
make use of headings, paragraphs, and subsections as appropriate, and all work must be
supported with research and referenced using Harvard referencing system. Please provide in-text
citation and a list of references using Harvard referencing system.
The recommended word count is 4,500–5,000 words excluding annexures.
Minimum word count – 4,500
Maximum word count – 5,000
Unit Learning Outcomes:
LO1 Discuss the use of data and information to support business processes and the value they
have for an identified organization.
LO2 Discuss the implications of the use of data and information to support business processes in
a real-world scenario.
LO3 Explore the tools and technologies associated with data science and how it supports
business processes.
LO4 Demonstrate the use of data science techniques to make recommendations to support real-
world business problems.
Assignment Brief and Guidance:
Scenario
Select an organization of your choice and assume yourself as the newly recruited business
support executive to help the organization to enhance its business processes and decision-
making process using the latest data science tools and techniques.
Apply business support and data science tools and techniques into the context of the chosen
organization and complete the tasks given below.
The answers should be presented in a professionally compiled business report with appropriate
formatting and academic writing standards.
Task 1
Give a brief description to the organization chosen and its business processes.
Discuss how data and information support to run the business processes of the chosen
organization and the tools currently in use to manipulate meaningful data to support
organization’s business operations. Assess the value of data and information to the organization
and its individuals to run the business processes effectively and evaluate the implications of
using data and information to support the business processes. Your answer must include
examples where necessary from the chosen organization.
Task 2
Based on the nature of the chosen organization and its processes, analyse and discuss the
common threats, impacts, social, legal, ethical implications associated with data/information
use to support business processes. Describe how the threats and issues can be mitigated at a
personal and organizational level by proposing suitable solutions.
Task 3
Discuss how data science and the tools and technologies associated with it can be used support
business process and inform decisions of organizations by taking at least two examples from the
industry.
Identify a business problem or a requirement associate with decision making in the chosen
organization and evaluate how it could be addressed using data science tools and technologies.
Assess the benefits the organization and its users can receive through addressing the issue or
meeting the business requirement identified.
Task 4
Design and implement a data science solution to support decision making problem or the
requirement identified in task 3. Propose justified recommendations to improve the decision-
making process of the organization with the support of data science solution implemented.
Grading Rubric
Grading Criteria Achieved Feedback
LO1 Discuss the use of data and information to support business processes and the value they have for an identified organization
P1 Discuss how data and information support business
processes and the value they have for organizations.
P2 Discuss how data is generated and the tools used to
manipulate it to form meaningful data to support business
operations.
M1 Assess the value of data and information to
individuals and organizations in relation to real-world
business processes.
D1 Evaluate the wider implications of using data and
information to support business processes in an identified
organization.
LO2 Discuss the implications of the use of data and information to support business processes in a real-world scenario.
P3 Discuss the social legal and ethical implications of using
data and information to support business processes.
P4 Describe common threats to data and how they can be
mitigated at on a personal and organizational level.
M2 Analyze the impact of using data and information to
support business real-world business processes.
D1 Evaluate the wider implications of using data and
information to support business processes in an identified
organization.
LO3 Explore the tools and technologies associated with data science and how it supports business processes.
P5 Discuss how tools and technologies associated with
data science are used to support business processes and
inform decisions.
M3 Assess the benefits of using data science to solve
problems in real-world scenarios.
D2 Evaluate the use of data science techniques against
user and business requirements of an identified
organization.
LO4 Demonstrate the use of data science techniques to make recommendations to support real-world business problems.
P6 Design a data science solution to support decision
making related to a real-world problem.
P7 Implement a data science solution to support decision
making related to a real-world problem.
M4 Make justified recommendations that support
decision making related to a real-world problem.
D2 Evaluate the use of data science techniques against
user and business requirements of an identified
organization.