Position Description

Maintenance Engineer

Business Unit: Assets

Reporting to: Maintenance Engineering Manager

Position Purpose

To provide technical input into the execution, review and improvement of asset maintenance and
asset management activities, systems and strategies, supporting the WaterNSW objective of
achieving and sustaining safe, effective and efficient asset management outcomes.

Key Accountabilities

1. Safety: ensure all activities are undertaken with the safety of our people as the number one
priority and always role model safe behaviour.

2. Values: behave and make decisions in accordance with the WaterNSW Values at all times.

3. Risk management: actively engage in WaterNSW risk management processes including

processes relating to safety, asset integrity and process integrity, ensuring risks are identified,
understood, documented, and controlled.

4. Asset life-cycle management: actively engage in WaterNSW asset life-cycle management

processes including the identification, initiation, planning and engineering of asset upgrades or
refurbishments, whilst ensuring assets are managed in accordance with WaterNSW objectives
and practises.

5. Asset Management: actively engage in WaterNSW asset management processes including the
development and improvement of maintenance techniques, strategies and systems, ensuring
maintenance work outcomes and systems are high quality, effective and efficient.

6. Maintenance and project work: actively engage in WaterNSW maintenance and project work
management processes and work activities to ensure safe, high quality, effective and efficient
(including in terms of costs and resource utilisation) work outcomes are achieved.

7. Continuous Improvement: actively engage in continuous improvement processes relating to the

investigation of safety incidents, asset and process performance and reliability issues, ensuring
root causes and contributing factors are identified and understood, and related improvements
are realised.

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8. Auditing: actively engage in WaterNSW auditing processes, including processes relating to the
condition and operational integrity of assets, to ensure that the knowledge of asset condition
and operational and maintenance expertise is maintained in accordance with WaterNSW and
regulatory requirements.

Key Challenges

• Achieving substantial improvements in safety performance whilst maintaining high levels of

customer service, efficiency and effectiveness.

• Assets are maintained to ensure effective performance across all operational scenarios:
normal water supply (where water is delivered to customers at the required quality and
quantity), drought and flood.

• Maintaining effective working relationships with key customers, stakeholders and regulators.

• Providing effective maintenance solutions across a diverse range of assets of varying ages,
conditions and levels of compliance with modern standards.

• Sourcing asset information from a range of information systems, some of which are under
development.

Significant Internal Relationships

Stakeholder Purpose of Relationship

• Regional Maintenance teams • Work collaboratively to achieve common goals

• Provide technical advice

• Asset Planning Team • Provide maintenance engineering input into the

development and review of asset renewal and
refurbishment strategies.

• Reliability Analytics Team • Provide maintenance engineering input into the

review and improvement of asset maintenance
strategies

• Asset Delivery Project • Provide maintenance engineering input into the

Managers development and review of project scopes,
methodologies and outcomes

• Asset Delivery Project • Provide maintenance engineering input into the

Engineers development and review of engineering
aspects of projects

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 • Asset Engineering Team • Plan, coordinate & execute operational
preparedness tests (OPT)

• Plan, coordinate & execute asset integrity audits

(including ACAC audits)

• Provide maintenance engineering input into the

development and review of technical
Standards, Specifications and Strategies

• Dam Safety Team • Plan, coordinate & execute operational

preparedness tests (OPT)

• Plan, coordinate & execute asset integrity audits

(including ACAC audits)

• Provide maintenance engineering input for dam

safety issues and initiatives

• Asset Systems and Information • Provide maintenance engineering input into

Team EAMS data, maintenance plans and schedules

• Water System Operations • Work collaboratively to achieve common goals

Team • Provide technical advice

Significant External Relationships

Stakeholder Purpose of Relationship

• Electricity Network Service Ensure safe, efficient and effective management of

Providers High Voltage electricity supply to WaterNSW facilities,
including:

• Power isolation & restoration

• Regulatory compliance

• Asset technical compatibility & interaction

• Supporting documentation

• Technology • Stay abreast of new and evolving technologies

OEMs/Suppliers/Designers (eg relating to assets and asset management
AWMA)

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 • Key Customers (eg MDBA) • Ensure customer requirements and sensitivities
are understood and factored into asset
management planning and activities

Delegations, Financial Accountabilities & Freedom to Act

As defined in the WaterNSW Financial Delegations as varied from time to time.

WaterNSW Leadership & Performance Competencies

People Level

Awareness and Personal B • Continues to perform effectively in highly stressful

Resilience and ambiguous circumstances

• Demonstrates a positive outlook in times of

uncertainty

• Is aware of others emotions and adapts approach

accordingly

• Recognises own emotions and employs strategies to

manage these under pressure

Communicating with A • Uses information, facts and figures to explain an idea

Influence or concept

• Initiates conversations and asks appropriate

questions where necessary

• Presents information in a clear and structured

manner, both verbally and in writing, to ensure a
positive response from the audience

Customer Level

Collaboration & Engagement A • Builds effective and positive relationships with

with Customers and customers and stakeholders
Stakeholders • Understands customer and stakeholder needs

• Forms strong relationships with immediate networks

to achieve results

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 Business Level

Safety & Risk Management A • Identifies risks and opportunities and seeks advice
accordingly

• Follows policies and procedures relating to the work

area

• Identifies safety risks and hazards and implements

appropriate controls

• Raises issues and concerns in relation to risks

Analysis and Problem Solving B • Defines the extent and cause of the problem
through observation and investigation

• Knows when and how to source and use additional

information to effectively diagnose the problem and
determine suitable solutions.

• Considers all possible solutions and seeks input from

subject matter experts where appropriate

• Takes necessary action to implement the identified

solution

Planning and Delivering A • Completes work in a timely manner to expected

Results standards

• Identifies issues or roadblocks, looks to solve first and

if needed advises upwards

• Plans and organises work by drawing on necessary

tools and resources

• Monitors the progress of plans and deliverables

• Identifies more critical and less critical activities;

adjusts priorities when appropriate

• Displays drive and a clear focus on achieving results

Mandatory Candidate Requirements

Qualifications:

• Bachelor’s degree, Advanced Diploma (or equivalent) or trade certificate complemented

by appropriate post-trade experience, in an appropriate asset management field.

• Current NSW Drivers Licence (or equivalent).

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Knowledge & Experience:

• Ability to work effectively in teams or autonomously as required.

• Highly effective report writing and communication skills.

• Proven competency in the use of Microsoft Office applications.

Favourable Candidate Requirements

• Maintenance strategy formulation

• Application of risk management principles and practices

• Experience with conducting Failure Investigations

• Project management experience

• Devising maintenance work scopes and methodologies

• Understanding of contracts and contractual obligations

• Planning and reporting requirements in maintenance

• Development of technical specifications

• Development of maintenance procedure and work instructions

• Experience/familiarity with the use of CMMS

• Equipment inspection and fault diagnosis

• Auditing of maintenance processes

• Ability to lead small teams to achieve outcomes

• Knowledge of functional safety

• Knowledge/understanding of relevant regulatory requirements

Pre-Employment Checks Required

• Identification

• Qualifications

• Drivers Licence

• Pre-employment Medical – Field based

• Police Check

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